4,898 E Commerce Director jobs in the United Kingdom

Global-e (Nasdaq: GLBE) is the world’s leading platform to enable and accelerate global, direct-to-consumer cross-border e-commerce growth. The chosen partner of hundreds of retailers and brands across the United States, Europe and Asia, Global-e makes selling internationally as simple as selling domestically. Through our comprehensive end-to-end solutions that combine the best-in-class localization capabilities, big-data business intelligence models, and streamlined international logistics, we enable retailers and brands to increase international sales and achieve significant global online growth. Our people play the key role in our success, and we are always looking for more driven, talented and ambitious individuals to join our growing international family.

Borderfree.com is the global shopping destination connecting customers to the world’s most desirable brands — all in one place. We curate the hottest trends, exclusive sales, and international favorites, making global style just a click away.

Role Summary:

We are seeking a highly strategic and results-oriented eCommerce Director who will lead our overall eCommerce strategy and execution, while also serving as the primary liaison and relationship manager for our valued merchants. This pivotal role requires a deep understanding of online retail, a proven track record in driving digital growth, and exceptional interpersonal skills to foster strong, productive partnerships with our merchant community. The ideal candidate will be instrumental in shaping our digital storefront, optimizing the customer journey, and ensuring merchant success on our platform.

Key Responsibilities:

eCommerce Strategy & Operations

• Develop and execute a comprehensive eCommerce strategy to drive online sales, customer acquisition, and retention.
• Oversee all aspects of the eCommerce platform, including site merchandising, content management, user experience (UX) / customer journey, and technical performance.
• Analyze market trends, merchant trends, competitive landscape, and customer behavior to identify new opportunities for growth and innovation.
• Manage the eCommerce activities, forecast sales, and report on key performance indicators (KPIs) such as conversion rates, average order value, and customer lifetime value.
• Collaborate closely with marketing, product, and technology teams to ensure a cohesive and optimized online presence.
• Implement A/B testing and personalization strategies to continuously improve the online shopping experience.
• Ensure the eCommerce platform is scalable, secure, and compliant with relevant regulations.

Merchant Relationship Management

• Act as the primary point of contact for strategic merchant discussions.
• Build and maintain strong, long-term relationships with existing merchants, understanding their business goals and challenges.
• Develop and implement strategies to onboard new merchants efficiently and effectively.
• Develop and implement strategies to scale and retain merchants
• Provide merchants with insights, best practices, and tools to optimize their performance on our platform (e.g., product listing optimization, promotional strategies, inventory management).
• Negotiate terms, resolve conflicts, and ensure merchant satisfaction and retention.
• Gather merchant feedback to inform product development and platform enhancements.
• Represent the voice of the merchant internally, advocating for their needs and contributing to cross-functional initiatives that impact them.

Requriements:

• Bachelor's degree in Business, Marketing, eCommerce, or a related field.
• Minimum of 5 years of experience in eCommerce leadership roles, with a strong emphasis on strategy, operations, and growth.
• Proven experience in managing B2B relationships, ideally within a marketplace or platform environment.
• Deep understanding of eCommerce platforms, technologies, and digital marketing channels (SEO, SEM, social media, email marketing).
• Strong analytical skills with the ability to interpret data, identify trends, and make data-driven decisions.
• Excellent communication, negotiation, and presentation skills.
• Ability to manage multiple projects simultaneously in a fast-paced, dynamic environment.
• A customer-centric and merchant-centric mindset with a passion for delivering exceptional experiences.

Global-e (Nasdaq: GLBE) is the world’s leading platform to enable and accelerate global, direct-to-consumer cross-border e-commerce growth. The chosen partner of hundreds of retailers and brands across the United States, Europe and Asia, Global-e makes selling internationally as simple as selling domestically. Through our comprehensive end-to-end solutions that combine the best-in-class localization capabilities, big-data business intelligence models, and streamlined international logistics, we enable retailers and brands to increase international sales and achieve significant global online growth. Our people play the key role in our success, and we are always looking for more driven, talented and ambitious individuals to join our growing international family.

Borderfree.com is the global shopping destination connecting customers to the world’s most desirable brands — all in one place. We curate the hottest trends, exclusive sales, and international favorites, making global style just a click away.

Role Summary:

We are seeking a highly strategic and results-oriented eCommerce Director who will lead our overall eCommerce strategy and execution, while also serving as the primary liaison and relationship manager for our valued merchants. This pivotal role requires a deep understanding of online retail, a proven track record in driving digital growth, and exceptional interpersonal skills to foster strong, productive partnerships with our merchant community. The ideal candidate will be instrumental in shaping our digital storefront, optimizing the customer journey, and ensuring merchant success on our platform.

Key Responsibilities:

eCommerce Strategy & Operations

• Develop and execute a comprehensive eCommerce strategy to drive online sales, customer acquisition, and retention.
• Oversee all aspects of the eCommerce platform, including site merchandising, content management, user experience (UX) / customer journey, and technical performance.
• Analyze market trends, merchant trends, competitive landscape, and customer behavior to identify new opportunities for growth and innovation.
• Manage the eCommerce activities, forecast sales, and report on key performance indicators (KPIs) such as conversion rates, average order value, and customer lifetime value.
• Collaborate closely with marketing, product, and technology teams to ensure a cohesive and optimized online presence.
• Implement A/B testing and personalization strategies to continuously improve the online shopping experience.
• Ensure the eCommerce platform is scalable, secure, and compliant with relevant regulations.

Merchant Relationship Management

• Act as the primary point of contact for strategic merchant discussions.
• Build and maintain strong, long-term relationships with existing merchants, understanding their business goals and challenges.
• Develop and implement strategies to onboard new merchants efficiently and effectively.
• Develop and implement strategies to scale and retain merchants
• Provide merchants with insights, best practices, and tools to optimize their performance on our platform (e.g., product listing optimization, promotional strategies, inventory management).
• Negotiate terms, resolve conflicts, and ensure merchant satisfaction and retention.
• Gather merchant feedback to inform product development and platform enhancements.
• Represent the voice of the merchant internally, advocating for their needs and contributing to cross-functional initiatives that impact them.

Requriements:

• Bachelor's degree in Business, Marketing, eCommerce, or a related field.
• Minimum of 5 years of experience in eCommerce leadership roles, with a strong emphasis on strategy, operations, and growth.
• Proven experience in managing B2B relationships, ideally within a marketplace or platform environment.
• Deep understanding of eCommerce platforms, technologies, and digital marketing channels (SEO, SEM, social media, email marketing).
• Strong analytical skills with the ability to interpret data, identify trends, and make data-driven decisions.
• Excellent communication, negotiation, and presentation skills.
• Ability to manage multiple projects simultaneously in a fast-paced, dynamic environment.
• A customer-centric and merchant-centric mindset with a passion for delivering exceptional experiences.

Global-e (Nasdaq: GLBE) is the world’s leading platform to enable and accelerate global, direct-to-consumer cross-border e-commerce growth. The chosen partner of hundreds of retailers and brands across the United States, Europe and Asia, Global-e makes selling internationally as simple as selling domestically. Through our comprehensive end-to-end solutions that combine the best-in-class localization capabilities, big-data business intelligence models, and streamlined international logistics, we enable retailers and brands to increase international sales and achieve significant global online growth. Our people play the key role in our success, and we are always looking for more driven, talented and ambitious individuals to join our growing international family.

Borderfree.com is the global shopping destination connecting customers to the world’s most desirable brands — all in one place. We curate the hottest trends, exclusive sales, and international favorites, making global style just a click away.

Role Summary:

We are seeking a highly strategic and results-oriented eCommerce Director who will lead our overall eCommerce strategy and execution, while also serving as the primary liaison and relationship manager for our valued merchants. This pivotal role requires a deep understanding of online retail, a proven track record in driving digital growth, and exceptional interpersonal skills to foster strong, productive partnerships with our merchant community. The ideal candidate will be instrumental in shaping our digital storefront, optimizing the customer journey, and ensuring merchant success on our platform.

Key Responsibilities:

eCommerce Strategy & Operations

• Develop and execute a comprehensive eCommerce strategy to drive online sales, customer acquisition, and retention.
• Oversee all aspects of the eCommerce platform, including site merchandising, content management, user experience (UX) / customer journey, and technical performance.
• Analyze market trends, merchant trends, competitive landscape, and customer behavior to identify new opportunities for growth and innovation.
• Manage the eCommerce activities, forecast sales, and report on key performance indicators (KPIs) such as conversion rates, average order value, and customer lifetime value.
• Collaborate closely with marketing, product, and technology teams to ensure a cohesive and optimized online presence.
• Implement A/B testing and personalization strategies to continuously improve the online shopping experience.
• Ensure the eCommerce platform is scalable, secure, and compliant with relevant regulations.

Merchant Relationship Management

• Act as the primary point of contact for strategic merchant discussions.
• Build and maintain strong, long-term relationships with existing merchants, understanding their business goals and challenges.
• Develop and implement strategies to onboard new merchants efficiently and effectively.
• Develop and implement strategies to scale and retain merchants
• Provide merchants with insights, best practices, and tools to optimize their performance on our platform (e.g., product listing optimization, promotional strategies, inventory management).
• Negotiate terms, resolve conflicts, and ensure merchant satisfaction and retention.
• Gather merchant feedback to inform product development and platform enhancements.
• Represent the voice of the merchant internally, advocating for their needs and contributing to cross-functional initiatives that impact them.

Requriements:

• Bachelor's degree in Business, Marketing, eCommerce, or a related field.
• Minimum of 5 years of experience in eCommerce leadership roles, with a strong emphasis on strategy, operations, and growth.
• Proven experience in managing B2B relationships, ideally within a marketplace or platform environment.
• Deep understanding of eCommerce platforms, technologies, and digital marketing channels (SEO, SEM, social media, email marketing).
• Strong analytical skills with the ability to interpret data, identify trends, and make data-driven decisions.
• Excellent communication, negotiation, and presentation skills.
• Ability to manage multiple projects simultaneously in a fast-paced, dynamic environment.
• A customer-centric and merchant-centric mindset with a passion for delivering exceptional experiences.

• Develop and execute comprehensive e-commerce and digital marketing strategies to achieve revenue targets and market share growth.
• Oversee all aspects of the e-commerce platform, including website management, user experience (UX), conversion rate optimization (CRO), and transaction processing.
• Lead and manage digital marketing campaigns across various channels, including SEO, SEM, social media marketing, email marketing, content marketing, and affiliate marketing.
• Analyze website traffic, sales data, and customer behavior to identify trends, insights, and opportunities for improvement.
• Manage the digital marketing budget effectively, ensuring optimal allocation of resources across different channels to maximize ROI.
• Stay up-to-date with the latest trends and best practices in e-commerce, digital marketing, and consumer behavior.
• Collaborate with cross-functional teams, including product development, sales, and customer service, to ensure a seamless customer experience.
• Build and manage relationships with external agencies, technology providers, and platform partners.
• Lead, mentor, and develop a high-performing digital marketing and e-commerce team.
• Report on key performance indicators (KPIs) to senior management, providing insights and strategic recommendations.

• Bachelor's degree in Marketing, Business Administration, E-commerce, or a related field; Master's degree preferred.
• Proven experience in a senior e-commerce and digital marketing leadership role, with a strong track record of driving online sales growth.
• In-depth knowledge of e-commerce platforms (e.g., Shopify, Magento, WooCommerce), digital marketing tools, and analytics platforms (e.g., Google Analytics).
• Expertise in SEO, SEM, social media advertising, email marketing, and content strategy.
• Strong understanding of UX/UI principles and conversion rate optimization techniques.
• Excellent analytical, strategic thinking, and problem-solving skills.
• Proven leadership and team management abilities.
• Exceptional communication, presentation, and interpersonal skills.
• Experience managing budgets and working with external agencies.

• Develop and implement an integrated digital marketing strategy aligned with business objectives.
• Oversee all digital marketing channels, including SEO, SEM (PPC), social media marketing, email marketing, affiliate marketing, and display advertising.
• Manage and optimize the company's website and e-commerce platform for maximum user experience and conversion.
• Lead content strategy development and execution across all digital platforms.
• Manage the digital marketing budget, ensuring optimal allocation of resources for maximum ROI.
• Analyze campaign performance data, generate insightful reports, and provide recommendations for continuous improvement.
• Stay up-to-date with the latest digital marketing trends, tools, and best practices.
• Manage and mentor a team of digital marketing specialists (remotely).
• Collaborate with cross-functional teams (e.g., product, sales, customer service) to ensure consistent brand messaging and integrated campaigns.
• Identify and test new digital marketing opportunities and channels.

• Develop and implement the overarching e-commerce and digital marketing strategy.
• Drive online revenue growth and profitability.
• Oversee the management and optimization of the e-commerce platform.
• Lead and execute digital marketing campaigns across all channels (SEO, SEM, Social, Email, Content).
• Develop customer acquisition and retention strategies.
• Analyze performance data and provide strategic recommendations.
• Manage the digital marketing budget and resources effectively.
• Foster a strong customer experience across all digital touchpoints.
• Lead and mentor a remote digital marketing team.
• Stay ahead of industry trends and implement innovative solutions.

• Bachelor's degree in Marketing, Business, or a related field; MBA preferred.
• 10+ years of experience in e-commerce and digital marketing leadership.
• Proven track record of driving significant online revenue growth.
• Expertise in e-commerce platforms, digital marketing tools, and analytics.
• Strong strategic thinking, leadership, and team management skills.
• Excellent understanding of customer journey optimization and conversion rate optimization (CRO).
• Demonstrated ability to manage complex budgets and ROI.
• Exceptional communication and presentation skills.