Explore exciting opportunities in the hospitality and tourism sector in Great Britain, a hub for world-class hotels, restaurants, and attractions. This industry offers diverse roles, from 265 Hospitality & Tourism jobs in the United Kingdom
Hotel Reception Manager
Posted 7 days ago
Job Viewed
Job Description
Hotel Reception Manager
Royal National Hotel
40 hours Fully Flexible 5 out of 7 days weekly rota
£28,194.00 + benefits
Imperial London Hotels has been running hotels in Central London for over 180 years, currently operating seven 3 & 4-star hotels in the heart of Bloomsbury. Independent and family-owned, ILH has a unique heritage and culture that remains its foundation as it evolves and modernises. The portfolio includes The Royal National Hotel which remains UK largest hotel with over 1,600 rooms, The Bedford Hotel, The President Hotel, The Tavistock Hotel, The Morton Hotel and our newly acquired IHG Branded Holiday Inn Bloomsbury. Following a major refurbishment, The Imperial Hotel will open as ILH flagship 4* Deluxe Hotel in 2024.
We are now recruiting a Reception Manager at our Royal National 1630-bedroom Hotel.
Putting our guests at the heart of everything you do, you make it your mission to ensure that you and your team deliver an exceptional guest journey from check in to check out. Working as part of a large Reception team with 2 other Reception Managers, you will be a role model for the team, leading by example to create a memorable guest experience for each guest, and address any shortfalls in service quality and operating standards.
Key Duties will include the following:
- Support the Front Office Management team in delivering quality of service and delivery for all services and facilities within Front Office departments holding regularly team meetings to agree areas of operational focus on service quality, KPI and other targets. li>Confidently handle any guest complaints in a timely manner and ensure that suitable solutions are reached to satisfaction of our guests.
- Establish guest satisfaction data and develops improvement plans to address service shortfalls in service quality and /or delivery standards
- Ensure that the front desk team provides a professional and friendly service for customers and manage any guest complaints that arise.
- Ensure that there is adequate cover across the reception through scheduling staff rotas and providing cover as needed.
- Responsible for recruiting, onboarding all Reception and other front of house team members you will create a culture of continuous professional development empowering them to deliver and be the best
What we’d like from you
- < i>Previous experience as a Reception Supervisor or Front of House supervisor in a similar operation
- A Passion for hospitality – you are all about creating memorable experiences for others no matter what time of day. < i>Commercially focused with an understanding of how to maximise profits through revenue management. Experience of budgets, P&L and forecasting would be advantageous.
- Personable and engaging with the ability to build rapport easily, with great communication skills with both internal departments and guests alike
- A multi-tasker – with your excellent organisation skills, you can prioritise workload and also adapt to changing priorities where needed. < i>You will be a natural leader with the ability to motivate and develop a team to reach their full potential both personally and professionally.
- A positive can-do attitude, you are calm under pressure, able to work both independently and as part of a team.
- A good working knowledge of Microsoft and knowledge of Reservation Systems (Opera)
What you’ll get in return
- < i>Holidays 28 (inc. of bank holidays) increasing with length of service up to 33 days.
- Reward and recognition schemes including discounts across a number of high street brands
- 50% discount to friends and family at our hotels (excluding Morton Hotel)
- Employee Assistance Programme
- Workplace pension scheme
- Interest free season ticket loan (after probation)
- Training and development through our ILH Group Academy to support your career development and growth.
- Employee recognition awards, Christmas Party and other social events.
- Free Meals on site
- Local discounts at Gym, Dry Cleaners, Restaurant outlets
Lecturer - Travel and Tourism
Posted 7 days ago
Job Viewed
Job Description
Location - Cambridge
Job Brief
We are seeking a passionate and experiencedPlumbing Lecturerto join our team on apermanent basis.
Key Responsibilities
- Deliver engaging and effective teaching sessions to Level 1 Travel and Tourism students
- Support learners to achieve their full potential through excellent teaching, learning, and assessment practices
- Prepare lesson plans and teaching materials in line with the curriculum
- Monitor student progress and provide constructive feedback
- Ensure a safe and inclusive learning environment for all students
- Liaise with colleagues to ensure high standards of teaching and course delivery
Essential:
- Recognised qualification in Travel and Tourism (minimum Level 2 or above)
- Previous teaching experience
- Industry experience within the travel and tourism sector
- Strong communication and organisational skills
- Ability to engage and motivate learners
- Availability to work Tuesdays, Wednesdays, and Thursdays
How to Apply:
Please send your CV to (url removed)to apply for this role.
*Meridian business support is an employment agency acting on behalf of our client for this vacancy*
Lecturer - Travel and Tourism (Temp)
Posted 7 days ago
Job Viewed
Job Description
Travel & Tourism Trainer (Temporary)
30-40 p/hr + 37 Hours a week
Cambridge - Start Date: ASAP
Are you passionate about shaping the future of Travel & Tourism professionals?
Do you want a role that offers autonomy, excellent benefits, and the opportunity to inspire the next generation?
This institution is growing and looking to expand its dedicated teaching team. With a strong reputation for staff development, they offer fantastic training, qualifications, and career progression opportunities.
In this role, you will deliver engaging teaching and learning across Travel & Tourism courses, supporting students through assessments, tutorials, and industry placements. You'll have the chance to work closely with employers, guide learners through their studies, and contribute to course development.
The ideal candidate will live within a 25 miles radius of Cambridge, have a background in Travel & Tourism and hold a relevant degree.
This is an excellent opportunity for a Travel & Tourism trainer to work with the next generation of students.
The Role:
*Teaching Travel & Tourism courses to a range of learners
*Supporting students through tutorials, assessments, and industry placements
*Working closely with employers and developing course content
*Managing your own schedule with full autonomy
The Person:
* Relevant degree or industry experience in Travel & Tourism
*Full teaching qualification (or willingness to work towards one)
*Experience teaching or training within the sector
*Passionate about supporting students and helping them succeed
Hotel Relationship and Contracting Manager
Posted 11 days ago
Job Viewed
Job Description
We are seeing an experienced Hotel Relationship and Contracting Manager who shall be responsible for building and maintaining strong partnerships with hotels, negotiating rates and contracts.
This forward thinking travel company offers a range of ground travel services for clients.
Hotel Relationship and Contracting Manager Duties:
- Hotel Contracting worldwide including Europe, Dubai and US. li>Source and negotiate competitive rates and terms with hotels.
- Develop and maintain strong relationships with hotel partners.
- Conduct regular meetings, property visits, strategy and performance reviews.
- Coordinate to source images for our social media or brochure marketing and writing suitable descriptions.
- Monitor hotel performance and market trends.
- Recommend new hotel partners based on demand and location.
Hotel Relationship and Contracting Manager - Essential requirements:
- Experience in hotel contracting within a travel company is essential li>Strong negotiation and communication abilities.
- Knowledge of hotel operations and travel industry trends.
- Analytical and data-driven mindset.
- Fluency in multiple languages is a plus.
- Computer knowledge of using excel, google and creating PPT. li>Happy to work full time in the London office – not a hybrid role.
Lucrative salary is on offer, travel perks, career development, great office environment and many other benefits.
Restaurant Operations Manager (5* Hotel)
Posted 11 days ago
Job Viewed
Job Description
Restaurant Operations Manager (Luxury Hotel)
48,500 + Leadership Bonus (up to 20%) + Service Charge + Progression + Training + Free Hotel Stays + Company Benefits
Ascot
Are you a Restaurant Operations Manager from a Hotel or similar background looking for an autonomous leadership role at a luxury 5-star hotel within a world renowned hotel brand who offer ongoing progression opportunities across the group and the chance to increase earnings through both service charge and a leadership bonus of up to 20%?
This well-established luxury hotel brand own numerous hotels across some of the world's most recognisable cities including London, Rome and Los Angeles. Since their establishment, they have built a first rate reputation and pride themselves on ongoing development of staff.
In this varied leadership role you will head up the high-end Restaurant on site as you carry out primarily operational work, liaising with customers on the floor and dealing with any issues that may arise. You will head up a team of 15-20 as you also provide training, support team members and carry out varied admin work.
This role would suit a Restaurant Operations Manager looking for a varied, exciting role within a high-end, global brand where you will receive company bonus and can continually progress your career.
The Role:
* Lead all restaurant operations, liaising with customers and ensuring high level service
* Oversee restaurant team of 15 and liaise with kitchen staff
* Carry out training, support team members and undertake admin work
* 40 hour week - with some extra hours as required
The Person:
* Restaurant Operations Manager or similar
* 5* Hotel / High end Hospitality background
* Commutable to Ascot
Restaurant Manager, Leadership, Supervisor, 5*, Shifts, Facilities, Leisure, Hospitality, Hotel, Ascot, Bagshot, London, Bracknell, Stonehill, Egham
Reference Number: BBBH21050
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV.
We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set.
Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.
Hotel Assistant Manager
Posted 11 days ago
Job Viewed
Job Description
Job title: Assistant Manager
Salary: Up to 33,000 GBP
Location: Aldeburgh, Suffolk
Accommodation provided: No
Type of contract: Permanent
Workplace description: This elegant seafront hotel sits along the charming Suffolk coastline in the heart of Aldeburgh. Housed in a grand Victorian building, it offers beautiful views of the pebble beach and North Sea from many of its rooms and the front-facing restaurant. The décor blends classic English seaside charm with modern comforts, making it a favourite for both weekend getaways and longer coastal breaks.
Main duties and responsibilities: We're looking for a hands-on, pro-active Restaurant Manager with an infectious personality, who can act as one of the main figureheads of this one rosette restaurant, You will possess exceptional fine-dining experience with a stable career history and excellent service credentials. A Restaurant Manager at this property must have an acute eye for detail and go out of their way to ensure the best possible standards are being delivered by every single member of their team.
Essential criteria: An experienced Manager with proven background in a similar role in restaurant operations, within a four-star luxury property.
Be able to build, develop, motivate and coach a team. Conduct training of the team to deliver exceptional standards of customer service and product knowledge
The ability to manage private dinners and events within the Hotel, liaising with the sales department to ensure all expectations are exceeded.
A good organiser with outstanding leadership skills to lead the team with personality and clear direction.
Exceptionally customer focused and a people person
A Professional, with an eye for detail to improve and maintain high standards.
A team player with a hands on attitude
Important Notes:
1. Applications should be made by email.
2. Applications should be in Word format only and in ENGLISH!
3. DDH Recruitment Ltd does not charge work seekers for its services.
4. All workers will be subject to UK taxation.
Please be aware that if you apply for this vacancy then you have given permission under Data Protection (GDPR) for DDH Recruitment Ltd to work with your enclosed information and CV content and to share these details with our clients. We take the receipt of your CV as your permission to proceed with your application. If you do not wish DDH Recruitment Ltd to use your details with our clients, please contact us as soon as possible.
Hotel Manager
Posted today
Job Viewed
Job Description
**Job Number**
**Job Category** Rooms & Guest Services Operations
**Location** Old Town Chambers Autograph Collection, 329 High Street, Edinburgh, United Kingdom, United Kingdom, EH1 1PNVIEW ON MAP (
**Schedule** Full Time
**Located Remotely?** N
**Position Type** Management
**Additional Information:** This hotel is owned and operated by an independent franchisee, RBH Hospitality Management. The franchisee is a separate company and a separate employer from Marriott International, Inc. The franchisee solely controls all aspects of the hotelu2019s employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment. If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc.
The Hotel
Old Town Chambers, part of Marriottu2019s Autograph Collection, is not just a place to stay u2013 itu2019s a place to experience. Nestled in the heart of Edinburghu2019s historic Old Town, our property blends centuries of heritage with contemporary luxury. With distinctive design, thoughtful service, and a strong sense of place, every stay is designed to be exactly like nothing else.
Hotel Manager
As Hotel Manager at Old Town Chambers, Edinburgh u2013 Autograph Collection, you will lead daily operations across all key departments, ensuring exceptional guest experiences and alignment with our brand vision. Acting as General Manager in their absence, you will drive performance through strategic leadership, with a strong focus on F&B innovation and personalised service. As part of the Executive Committee, youu2019ll champion initiatives that reflect the distinctive spirit of our property and elevate its status as one of Edinburghu2019s leading destinations.
Why this role matters?
As Hotel Manager, you play a key role in shaping the guest experience, leading teams, and driving operational excellence. Your leadership directly impacts guest satisfaction, team engagement, and the continued success of Old Town Chambers as a standout destination within the Autograph Collection.
What youu2019ll be doing?
Reporting to the General Manager, you will be leading daily hotel operations, teams, and guest experience.
Core Responsibilities
Operational & Financial Leadership
Lead hotel operations with a focus on guest satisfaction, service excellence, and profitability
Monitor financial performance, identify opportunities, and implement strategies to drive results
Foster a dynamic, guest-focused environment across all departments
Food & Beverage & Guest Experience
Champion F&B innovation and consistency, aligning with the hotelu2019s identity and local culture
Partner with culinary and F&B teams to create standout dining concepts and events
Drive a culture of personalised service, anticipating and exceeding guest expectations
Team Leadership & Talent Development
Inspire and mentor department heads to deliver high performance and accountability
Promote a positive and equitable workplace, supporting growth through feedback and recognition
Recruit and develop leaders with creativity, agility, and operational expertise
Brand Alignment & Service Culture
Communicate clear operational goals and uphold the Autograph Collection brand vision
Embed the brandu2019s unique service philosophy in every aspect of the guest journey
Actively engage with guests and teams to enhance service delivery and cultural alignment
Why Youu2019ll Love This Role
It's an opportunity to work within an iconic Edinburgh hotel as it enters an exciting new era under Marriott International. Youu2019ll have the opportunity to shape a standout guest experience, lead a passionate team, and bring creative ideas to life in one of Edinburghu2019s most distinctive luxury properties.
Plus, youu2019ll be backed by RBHu2019s supportive culture u2013 a company that puts its people first and offers incredible career growth opportunities.
The Recruitment Process:
At RBH, we see recruitment as a two-way journey u2013 an opportunity to connect with talented individuals and explore whether weu2019re the right fit for each other. Our Talent Acquisition Manager may invite you for a Teams pre-screening conversation. This is an opportunity not just for us to learn about your skills, but also for you to explore whether RBH aligns with your goals and values. If weu2019re a match, youu2019ll move on to a formal first-stage interview with our hiring managers in the coming weeks.
Proven experience in leading daily hotel operations at a senior management level
Strong financial acumen, with the ability to monitor performance, identify opportunities, and implement strategies to drive profitability
Demonstrated success in delivering guest satisfaction and embedding a culture of service excellence
Experience in Food & Beverage leadership, including innovation, concept development, and aligning offers with brand identity and local culture
Track record of creating memorable guest experiences, with a focus on personalisation and anticipating needs
Strong leadership and mentoring skills, with the ability to inspire and hold department heads accountable
Experience in talent development, recruitment, and fostering a positive, equitable workplace
Creative and agile approach to operational problem-solving and strategy execution
Ability to communicate operational goals clearly and ensure brand alignment
Understanding of luxury hospitality standards and service culture, ideally with exposure to international brands
Strong interpersonal skills, with confidence to engage with both guests and team members directly
High level of professionalism, adaptability, and resilience in a dynamic environment
Perks Youu2019ll Love:
Discounted hotel stays for you and your loved onesu2014yes, even at our iconic Edinburgh properties.
An extra day off to celebrate your birthday in style.
30% off food and drink at RBH hotels.
Refer a Friend schemeu2014earn up to u00a3250 per referral.
Wagestreamu2014flexible access to your pay, when you need it.
Life Insurance, Employee Assistance Programme, and year-round social and wellness events.
Free meals on duty, saving you over u00a31000 per year.
_This company is an equal opportunity employer._
frnch1
The Autograph Collection is a growing collection of four and five-star independent hotels, each offering unique and memorable experiences. Each hotel is thoughtfully chosen for its quality, originality, bold character, and ability to offer todayu2019s traveler a range of unique experiences suited to their individual sense of style and adventure. All Autograph Collection hotels look to attract The Individualist, the brand's target consumer. The Individualist is someone who uses travel as an opportunity to add to their personal narrative u2013 in essence they are hand selecting our hotels whether for personal or corporate travel because it is much more than simply a place to rest. In joining Autograph Collection, you join a portfolio of brands with Marriott International. **Be** where you can do your best work,u200b **begin** your purpose, **belong** to an amazing globalu200b team, and **become** the best version of you.
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Groups & Events Manager - London Marriott Hotel County Hall
Posted 1 day ago
Job Viewed
Job Description
**Job Number**
**Job Category** Event Management
**Location** London Marriott Hotel County Hall, London County Hall, Westminster Bridge Road, London, London, United Kingdom, SE1 7PBVIEW ON MAP (
**Schedule** Full Time
**Located Remotely?** N
**Position Type** Management
We are looking for an ambitious, dedicated and service-oriented **Events & Groups Manager** to join the fantastic team at the London Marriott Hotel County Hall.
If you are a passionate events & groups professional looking to develop within an amazing brand and the worldu2019s biggest travel company get in touch with us today! See where your journey can take you.
At Marriott International, we believe in seizing opportunities and making your own adventure. A world of opportunity pulls up to your bar with every guest you meet
u2013 and you never know who might show up next.
That big world also extends to our global, diverse family of associates. Like most families, weu2019re a group of unique individuals who bring different strengths, styles, personalities and interests to the table. And this makes every single day a new discovery.
**So, we ask, where will your journey take you?**
The Events & Groups Manager is responsible for incoming enquiries (electronic & telephone); from conversion through to transition to the operations team for event execution and then back to sales.
The Events & Groups Manger will mainly deal with all external enquiries, and will provides excellent customer service during every element of the event or group enquiry process; taking the initial enquiry, negotiating rates, contracting and pre u2013event, during event and post event planning.
They will need to be dynamic and have good attention to detail coupled with strong selling, negotiation & organizational skills. Good communication skills are required to coordinate with relevant hotel departments as well as the customer to ensure a seamless and consistent high level of service throughout the sales & event cycle.
They will recognizes opportunities to maximize revenue through upselling, conversion, and drive repeat business. The Events & Groups Manager takes personal responsibility to adhere to sales and event brand standards for enquiry handling, event planning, pre & post-event.
Ownership for the management and conversion of assigned enquiries
Coordination of all customer requirements, including communication and completing verbally and in writing with the customer the details of an event up to handover to operations on the day of event execution.
Expertise in menu planning, food presentation, meeting room set ups, audio-visual and banquet service standards. Cooperate with Banqueting Operation and Kitchen team to develop new F&B concepts according to the Meetings Imagined.com purposes
Correct use of systems process to ensure booking integrity, consistency & accuracy.
Sells to a pre-determined event and group strategy
Works within brand standards & systems processes
Generate incremental revenue and deliver excellent guest service.
Effectively manages bedrooms blocks and meeting space inventory for assigned groups
Conducts compelling show rounds to win the business
Execution of Meetings Imagined.com, MSA
Proactively resolicits previous customers and event bookers for future opportunities
**In addition to the benefits, you would expect being part of a brand of our calibre, you will also be offered:**
A unique opportunity to be part of an award-winning international brand where we celebrate your unique talent
Part of Marriott International, the largest hospitality brand in the world- this means national and internal promotion opportunities for the right candidates. The sky is your limit here.
World class training and development programmes tailored to enhancing your skills and help you grow within the Marriott family.
Work alongside some amazing talent- award winning, experienced hospitality professionals
Discounted room nights, meals, and spa access-because your well-being means so much
Access to fabulous and flexible benefits to help you in and out of work- including health and life assurance
Access to major high street discounts so you can treat your friends and family as required
**LONDON MARRIOTT COUNTY HALL**
Embrace history and luxury at London Marriott Hotel County Hall, located in bustling South Bank, steps away from Westminster Bridge. Occupying Londonu2019s former City Hall, our hotel embodies the cityu2019s storied history and quintessentially British spirit. A destination like no other. County Hall tucks inspiration around every corner. We relieve stressors and anticipate every need of our guests in this beautiful space steeped in heritage. Our Gillrayu2019s Steakhouse & Bar has won awards and is famous for its extensive selection of 100+ gins. Work in Londonu2019s most photographed destination!
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.u202fOur greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of u201cWonderful Hospitality. Always.u201d by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name thatu2019s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if youu2019re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brandu2019s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where youu2019ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. Thatu2019s The JW Treatmentu2122. In joining JW Marriott, you join a portfolio of brands with Marriott International. **Be** where you can do your best work,u200b **begin** your purpose, **belong** to an amazing globalu200b team, and **become** the best version of you.
Groups & Events Manager - London Marriott Hotel County Hall
Posted 1 day ago
Job Viewed
Job Description
**Job Number**
**Job Category** Event Management
**Location** London Marriott Hotel County Hall, London County Hall, Westminster Bridge Road, London, London, United Kingdom, SE1 7PBVIEW ON MAP (
**Schedule** Full Time
**Located Remotely?** N
**Position Type** Management
We are looking for an ambitious, dedicated and service-oriented **Events & Groups Manager** to join the fantastic team at the London Marriott Hotel County Hall.
If you are a passionate events & groups professional looking to develop within an amazing brand and the worldu2019s biggest travel company get in touch with us today! See where your journey can take you.
At Marriott International, we believe in seizing opportunities and making your own adventure. A world of opportunity pulls up to your bar with every guest you meet
u2013 and you never know who might show up next.
That big world also extends to our global, diverse family of associates. Like most families, weu2019re a group of unique individuals who bring different strengths, styles, personalities and interests to the table. And this makes every single day a new discovery.
**So, we ask, where will your journey take you?**
The Events & Groups Manager is responsible for incoming enquiries (electronic & telephone); from conversion through to transition to the operations team for event execution and then back to sales.
The Events & Groups Manger will mainly deal with all external enquiries, and will provides excellent customer service during every element of the event or group enquiry process; taking the initial enquiry, negotiating rates, contracting and pre u2013event, during event and post event planning.
They will need to be dynamic and have good attention to detail coupled with strong selling, negotiation & organizational skills. Good communication skills are required to coordinate with relevant hotel departments as well as the customer to ensure a seamless and consistent high level of service throughout the sales & event cycle.
They will recognizes opportunities to maximize revenue through upselling, conversion, and drive repeat business. The Events & Groups Manager takes personal responsibility to adhere to sales and event brand standards for enquiry handling, event planning, pre & post-event.
Ownership for the management and conversion of assigned enquiries
Coordination of all customer requirements, including communication and completing verbally and in writing with the customer the details of an event up to handover to operations on the day of event execution.
Expertise in menu planning, food presentation, meeting room set ups, audio-visual and banquet service standards. Cooperate with Banqueting Operation and Kitchen team to develop new F&B concepts according to the Meetings Imagined.com purposes
Correct use of systems process to ensure booking integrity, consistency & accuracy.
Sells to a pre-determined event and group strategy
Works within brand standards & systems processes
Generate incremental revenue and deliver excellent guest service.
Effectively manages bedrooms blocks and meeting space inventory for assigned groups
Conducts compelling show rounds to win the business
Execution of Meetings Imagined.com, MSA
Proactively resolicits previous customers and event bookers for future opportunities
**In addition to the benefits, you would expect being part of a brand of our calibre, you will also be offered:**
A unique opportunity to be part of an award-winning international brand where we celebrate your unique talent
Part of Marriott International, the largest hospitality brand in the world- this means national and internal promotion opportunities for the right candidates. The sky is your limit here.
World class training and development programmes tailored to enhancing your skills and help you grow within the Marriott family.
Work alongside some amazing talent- award winning, experienced hospitality professionals
Discounted room nights, meals, and spa access-because your well-being means so much
Access to fabulous and flexible benefits to help you in and out of work- including health and life assurance
Access to major high street discounts so you can treat your friends and family as required
**LONDON MARRIOTT COUNTY HALL**
Embrace history and luxury at London Marriott Hotel County Hall, located in bustling South Bank, steps away from Westminster Bridge. Occupying Londonu2019s former City Hall, our hotel embodies the cityu2019s storied history and quintessentially British spirit. A destination like no other. County Hall tucks inspiration around every corner. We relieve stressors and anticipate every need of our guests in this beautiful space steeped in heritage. Our Gillrayu2019s Steakhouse & Bar has won awards and is famous for its extensive selection of 100+ gins. Work in Londonu2019s most photographed destination!
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.u202fOur greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of u201cWonderful Hospitality. Always.u201d by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name thatu2019s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if youu2019re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brandu2019s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where youu2019ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. Thatu2019s The JW Treatmentu2122. In joining JW Marriott, you join a portfolio of brands with Marriott International. **Be** where you can do your best work,u200b **begin** your purpose, **belong** to an amazing globalu200b team, and **become** the best version of you.
Engineering Manager - London Marriott Hotel Kensington
Posted 3 days ago
Job Viewed
Job Description
**Job Number**
**Job Category** Engineering & Facilities
**Location** London Marriott Hotel Kensington, 147c Cromwell Road, Kensington, London, England, United Kingdom, SW5 0THVIEW ON MAP (
**Schedule** Full Time
**Located Remotely?** N
**Position Type** Management
**LONDON MARRIOTT KENSINGTON**
At the 4-star London Marriott Hotel Kensington, ideally located near Londonu2019s best-known landmarks, we stand out from the crowd. We relentlessly pursue our craft. We support one another, strive for excellence and advance our expertise. We are versatile. Situated within a soaring, seven-story atrium, we are empowered to stay in control and soar above it all.
**Explore our very big world.**
We are looking for a passionate Engineering Manager to join our wonderful team at London Marriott Hotel Kensington.
You deserve a career that fulfills your purpose. You deserve to dream without limits. Be a part of something bigger than yourself, join a team where everyone has a voice. Be inspired by whatu2019s possible and discover your own future. Begin your purpose, belong to a global community, and become the best version of you. At Marriott.Be you.
**Perks you deserve.**
Youu2019ll be supported in and out of the workplace through:
Discounts on hotel rooms, gift shop items, food and beverage
Learning and development opportunities
Recognition programs
Wellbeing programs
Encouraging management
Team-spirited colleagues
**Education and Experience**
High school diploma or GED; 3 years experience in the engineering and maintenance or related professional area; technical training in HVAC-R/electrical/plumbing.
OR
2-year degree from an accredited university in Building and Construction, Engineering, Mechanics, or related major; 1 year experience in the engineering and maintenance or related professional area; technical training in HVAC-R/electrical/plumbing.
**What youu2019ll do**
**Managing Engineering Operations and Budgets**
Manages the physical plant including equipment, refrigeration, HVAC, plumbing, water treatment and electrical systems.
Ensures regulatory compliance to facility regulations and safety standards.
Manages and controls heat, light and power and recommends current best methods for energy conservation and economical facility operations.
Develops specifications and requirements for service contracts and administers such contracts to support building needs.
Distributes preventive maintenance and repair work orders and monitors timeliness and quality of completion.
Oversees and directs the maintenance of grounds, guestrooms, public space, restaurants, property vehicles and recreational facilities.
Develops a long term plan for preventative maintenance and asset protection and overseeing execution of plan.
Develops project plans in accordance with renovation or new construction needs.
Contacts contractors for bids and supervising construction to ensure timely completion of projects within budgetary guidelines.
Builds positive relationships with external customers such as city building/zoning department, fire prevention bureau and vendors.
Ensures fire crew has complete understanding of all procedures, equipment and alarms.
Performs monthly property inspection to ensure buildings and grounds are maintained in excellent condition.
Conducts guest room and common area inspection to ensure guest satisfaction.
Inspects and evaluates the physical condition of facilities in order to determine the type of work required.
Recommends or arranges for additional services such as painting, repair work, renovations, and the replacement of furnishings and equipment.
Selects and orders or purchasing new equipment, supplies, and furnishings.
Manages parts and equipment inventory.
**Maintaining Property Standards**
Ensures building and equipment licenses and certifications are current.
Maintains property life safety systems (fire fighting equipment, sprinkler systems and alarm systems).
**Ensuring Exceptional Customer Service**
Displays leadership in guest hospitality, exemplifying excellent customer service and creating a positive atmosphere for guest relations.
Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.
Shares plans with property leadership and ensuring corrective action is taken to continuously improve guest satisfaction.
Strives to improve service performance.
**What weu2019re looking for**
A warm, people-oriented demeanor
Experience in engineering in 4* hotels
A team-first attitude
Positive outlook and outgoing personality
Flexibility, problem-solving skills, and multi-tasking ability
The ability to stand, sit or walk for extended periods of time across a work shift.
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.u202fOur greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of u201cWonderful Hospitality. Always.u201d by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name thatu2019s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if youu2019re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brandu2019s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where youu2019ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. Thatu2019s The JW Treatmentu2122. In joining JW Marriott, you join a portfolio of brands with Marriott International. **Be** where you can do your best work,u200b **begin** your purpose, **belong** to an amazing globalu200b team, and **become** the best version of you.