52 Telecoms jobs in the United Kingdom

We’re Hiring – Telecoms Engineer

Salary – £24,000 - £27,000 (DOE)

Location – Shoreham, Manchester, Exeter or Fully Remote

Start Date – 1st December

Key Benefits:

• Generous Holidays:  Enjoy 24 days of holiday, plus bank holidays and a special day off for your birthday.
• Give Back:  Enjoy paid volunteering days to support causes you care about.
• Referral Rewards:  Benefit from our Refer a Friend scheme and earn money for bringing great talent to our team.
• Social Events:  Join in on regular social events and connect with your colleagues in a fun and relaxed environment.

About Us:

Established in 2003, Focus Group is one of the UK's fastest-growing tech providers, empowering over 30,000 businesses nationwide. With over 1,000 employees and a $1bn valuation, we are a dynamic force in the industry.

Job Purpose:

Join our team as a Telecoms Engineer, delivering remote support for a wide range of customers - from SMEs to enterprise clients. You’ll be hands-on with installations, troubleshooting, and configuring telecoms solutions across various sectors. We’re looking for someone confident in remotely setting up Horizon and LG handsets, with a passion for smart, efficient tech support.

Key Responsibilities:

• Undertake maintenance work on customers ICT services, updating case management and field services tools with work undertaken and completed.
• Provide installation and configuration services for a wide range of ICT solutions.
• Provide high quality customer experience in relation to the installation or maintenance of a customer’s Telephony services. 
• Liaise with the project management teams, 3rd Line Engineers and Service Desk Engineers on a regular basis.
• Play a key role in delivering multi technology projects (multi site, multi program, non-templated builds).

Skills & Experience:

• Prior experience in an IT or Telecom Support or Delivery role.
• Project Management experience – able to manage a project from end to end and lead on technical resolutions.
• Excellent troubleshooting skills. 
• Experience in voice technologies such as SIP, VOIP, ISDN or vendors including Gamma Horizon, LG IPECS or Mitel.
• Some experience in networking equipment including firewalls, routers, switches, and wireless technology.
• Ability to be flexible as you may be required to adjust working hours or stayover on some larger project work.   

Nice to have:

• Worked in an IT or Telecom Managed Service environment previously. 
• Relevant vendor or industry qualifications (Microsoft, Gamma, LG, Meraki, SonicWall, Aruba or Cisco).

We’re looking for someone to join the team on 1st December.

Don't worry if you don't meet every requirement—your passion and potential matter to us! If you’re excited about driving business growth and transforming how companies use technology, we want to hear from you.

At Focus Group, we celebrate diversity and foster a culture where everyone can thrive. If you need assistance applying or require reasonable adjustments, reach out directly - we’re here to help.

Ready to make a real impact? Apply now!

We’re Hiring – Telecoms Engineer

Salary – £24,000 - £27,000 (DOE)

Location – Shoreham, Manchester, Exeter or Fully Remote

Start Date – 1st December

Key Benefits:

• Generous Holidays:  Enjoy 24 days of holiday, plus bank holidays and a special day off for your birthday.
• Give Back:  Enjoy paid volunteering days to support causes you care about.
• Referral Rewards:  Benefit from our Refer a Friend scheme and earn money for bringing great talent to our team.
• Social Events:  Join in on regular social events and connect with your colleagues in a fun and relaxed environment.

About Us:

Established in 2003, Focus Group is one of the UK's fastest-growing tech providers, empowering over 30,000 businesses nationwide. With over 1,000 employees and a $1bn valuation, we are a dynamic force in the industry.

Job Purpose:

Join our team as a Telecoms Engineer, delivering remote support for a wide range of customers - from SMEs to enterprise clients. You’ll be hands-on with installations, troubleshooting, and configuring telecoms solutions across various sectors. We’re looking for someone confident in remotely setting up Horizon and LG handsets, with a passion for smart, efficient tech support.

Key Responsibilities:

• Undertake maintenance work on customers ICT services, updating case management and field services tools with work undertaken and completed.
• Provide installation and configuration services for a wide range of ICT solutions.
• Provide high quality customer experience in relation to the installation or maintenance of a customer’s Telephony services. 
• Liaise with the project management teams, 3rd Line Engineers and Service Desk Engineers on a regular basis.
• Play a key role in delivering multi technology projects (multi site, multi program, non-templated builds).

Skills & Experience:

• Prior experience in an IT or Telecom Support or Delivery role.
• Project Management experience – able to manage a project from end to end and lead on technical resolutions.
• Excellent troubleshooting skills. 
• Experience in voice technologies such as SIP, VOIP, ISDN or vendors including Gamma Horizon, LG IPECS or Mitel.
• Some experience in networking equipment including firewalls, routers, switches, and wireless technology.
• Ability to be flexible as you may be required to adjust working hours or stayover on some larger project work.   

Nice to have:

• Worked in an IT or Telecom Managed Service environment previously. 
• Relevant vendor or industry qualifications (Microsoft, Gamma, LG, Meraki, SonicWall, Aruba or Cisco).

We’re looking for someone to join the team on 1st December.

Don't worry if you don't meet every requirement—your passion and potential matter to us! If you’re excited about driving business growth and transforming how companies use technology, we want to hear from you.

At Focus Group, we celebrate diversity and foster a culture where everyone can thrive. If you need assistance applying or require reasonable adjustments, reach out directly - we’re here to help.

Ready to make a real impact? Apply now!

We’re Hiring – Telecoms Engineer

Salary – £24,000 - £27,000 (DOE)

Location – Shoreham, Manchester, Exeter or Fully Remote

Start Date – 1st December

Key Benefits:

• Generous Holidays:  Enjoy 24 days of holiday, plus bank holidays and a special day off for your birthday.
• Give Back:  Enjoy paid volunteering days to support causes you care about.
• Referral Rewards:  Benefit from our Refer a Friend scheme and earn money for bringing great talent to our team.
• Social Events:  Join in on regular social events and connect with your colleagues in a fun and relaxed environment.

About Us:

Established in 2003, Focus Group is one of the UK's fastest-growing tech providers, empowering over 30,000 businesses nationwide. With over 1,000 employees and a $1bn valuation, we are a dynamic force in the industry.

Job Purpose:

Join our team as a Telecoms Engineer, delivering remote support for a wide range of customers - from SMEs to enterprise clients. You’ll be hands-on with installations, troubleshooting, and configuring telecoms solutions across various sectors. We’re looking for someone confident in remotely setting up Horizon and LG handsets, with a passion for smart, efficient tech support.

Key Responsibilities:

• Undertake maintenance work on customers ICT services, updating case management and field services tools with work undertaken and completed.
• Provide installation and configuration services for a wide range of ICT solutions.
• Provide high quality customer experience in relation to the installation or maintenance of a customer’s Telephony services. 
• Liaise with the project management teams, 3rd Line Engineers and Service Desk Engineers on a regular basis.
• Play a key role in delivering multi technology projects (multi site, multi program, non-templated builds).

Skills & Experience:

• Prior experience in an IT or Telecom Support or Delivery role.
• Project Management experience – able to manage a project from end to end and lead on technical resolutions.
• Excellent troubleshooting skills. 
• Experience in voice technologies such as SIP, VOIP, ISDN or vendors including Gamma Horizon, LG IPECS or Mitel.
• Some experience in networking equipment including firewalls, routers, switches, and wireless technology.
• Ability to be flexible as you may be required to adjust working hours or stayover on some larger project work.   

Nice to have:

• Worked in an IT or Telecom Managed Service environment previously. 
• Relevant vendor or industry qualifications (Microsoft, Gamma, LG, Meraki, SonicWall, Aruba or Cisco).

We’re looking for someone to join the team on 1st December.

Don't worry if you don't meet every requirement—your passion and potential matter to us! If you’re excited about driving business growth and transforming how companies use technology, we want to hear from you.

At Focus Group, we celebrate diversity and foster a culture where everyone can thrive. If you need assistance applying or require reasonable adjustments, reach out directly - we’re here to help.

Ready to make a real impact? Apply now!

We’re Hiring – Telecoms Engineer

Salary – £24,000 - £27,000 (DOE)

Location – Shoreham, Manchester, Exeter or Fully Remote

Start Date – 1st December

Key Benefits:

• Generous Holidays:  Enjoy 24 days of holiday, plus bank holidays and a special day off for your birthday.
• Give Back:  Enjoy paid volunteering days to support causes you care about.
• Referral Rewards:  Benefit from our Refer a Friend scheme and earn money for bringing great talent to our team.
• Social Events:  Join in on regular social events and connect with your colleagues in a fun and relaxed environment.

About Us:

Established in 2003, Focus Group is one of the UK's fastest-growing tech providers, empowering over 30,000 businesses nationwide. With over 1,000 employees and a $1bn valuation, we are a dynamic force in the industry.

Job Purpose:

Join our team as a Telecoms Engineer, delivering remote and onsite support for a wide range of customers - from SMEs to enterprise clients. You’ll be hands-on with installations, troubleshooting, and configuring telecoms solutions across various sectors. We’re looking for someone confident in remotely setting up Horizon and LG handsets, with a passion for smart, efficient tech support.

Key Responsibilities:

• Either remotely or onsite, undertake maintenance work on customers ICT services updating case management and field services tools with work undertaken and completed.
• Either remotely or onsite, provide installation and configuration services for a wide range of ICT solutions.
• Either remotely or onsite, provide high quality customer experience in relation to the installation or maintenance of a customer’s Telephony services. 
• Liaise with the project management teams, 3rd Line Engineers and Service Desk Engineers on a regular basis.
• Play a key role in delivering multi technology projects (multi site, multi program, non-templated builds).

Skills & Experience:

• Prior experience in an IT or Telecom Support or Delivery role.
• Project Management experience – able to manage a project from end to end and lead on technical resolutions.
• Excellent troubleshooting skills. 
• Experience in voice technologies such as SIP, VOIP, ISDN or vendors including Gamma Horizon, LG IPECS or Mitel.
• Some experience in networking equipment including firewalls, routers, switches, and wireless technology.
• Ability to be flexible as you may be required to adjust working hours or stayover on some larger project work.   

Nice to have:

• Worked in an IT or Telecom Managed Service environment previously. 
• Relevant vendor or industry qualifications (Microsoft, Gamma, LG, Meraki, SonicWall, Aruba or Cisco).

We’re looking for someone to join the team on 1st December.

Don't worry if you don't meet every requirement—your passion and potential matter to us! If you’re excited about driving business growth and transforming how companies use technology, we want to hear from you.

At Focus Group, we celebrate diversity and foster a culture where everyone can thrive. If you need assistance applying or require reasonable adjustments, reach out directly - we’re here to help.

Ready to make a real impact? Apply now!

We’re Hiring – Telecoms Engineer

Salary – £24,000 - £27,000 (DOE)

Location – Shoreham, Manchester, Exeter or Fully Remote

Start Date – 1st December

Key Benefits:

• Generous Holidays:  Enjoy 24 days of holiday, plus bank holidays and a special day off for your birthday.
• Give Back:  Enjoy paid volunteering days to support causes you care about.
• Referral Rewards:  Benefit from our Refer a Friend scheme and earn money for bringing great talent to our team.
• Social Events:  Join in on regular social events and connect with your colleagues in a fun and relaxed environment.

About Us:

Established in 2003, Focus Group is one of the UK's fastest-growing tech providers, empowering over 30,000 businesses nationwide. With over 1,000 employees and a $1bn valuation, we are a dynamic force in the industry.

Job Purpose:

Join our team as a Telecoms Engineer, delivering remote and onsite support for a wide range of customers - from SMEs to enterprise clients. You’ll be hands-on with installations, troubleshooting, and configuring telecoms solutions across various sectors. We’re looking for someone confident in remotely setting up Horizon and LG handsets, with a passion for smart, efficient tech support.

Key Responsibilities:

• Either remotely or onsite, undertake maintenance work on customers ICT services updating case management and field services tools with work undertaken and completed.
• Either remotely or onsite, provide installation and configuration services for a wide range of ICT solutions.
• Either remotely or onsite, provide high quality customer experience in relation to the installation or maintenance of a customer’s Telephony services. 
• Liaise with the project management teams, 3rd Line Engineers and Service Desk Engineers on a regular basis.
• Play a key role in delivering multi technology projects (multi site, multi program, non-templated builds).

Skills & Experience:

• Prior experience in an IT or Telecom Support or Delivery role.
• Project Management experience – able to manage a project from end to end and lead on technical resolutions.
• Excellent troubleshooting skills. 
• Experience in voice technologies such as SIP, VOIP, ISDN or vendors including Gamma Horizon, LG IPECS or Mitel.
• Some experience in networking equipment including firewalls, routers, switches, and wireless technology.
• Ability to be flexible as you may be required to adjust working hours or stayover on some larger project work.   

Nice to have:

• Worked in an IT or Telecom Managed Service environment previously. 
• Relevant vendor or industry qualifications (Microsoft, Gamma, LG, Meraki, SonicWall, Aruba or Cisco).

We’re looking for someone to join the team on 1st December.

Don't worry if you don't meet every requirement—your passion and potential matter to us! If you’re excited about driving business growth and transforming how companies use technology, we want to hear from you.

At Focus Group, we celebrate diversity and foster a culture where everyone can thrive. If you need assistance applying or require reasonable adjustments, reach out directly - we’re here to help.

Ready to make a real impact? Apply now!

We’re Hiring – Telecoms Engineer

Salary – £24,000 - £27,000 (DOE)

Location – Shoreham, Manchester, Exeter or Fully Remote

Start Date – 1st December

Key Benefits:

• Generous Holidays:  Enjoy 24 days of holiday, plus bank holidays and a special day off for your birthday.
• Give Back:  Enjoy paid volunteering days to support causes you care about.
• Referral Rewards:  Benefit from our Refer a Friend scheme and earn money for bringing great talent to our team.
• Social Events:  Join in on regular social events and connect with your colleagues in a fun and relaxed environment.

About Us:

Established in 2003, Focus Group is one of the UK's fastest-growing tech providers, empowering over 30,000 businesses nationwide. With over 1,000 employees and a $1bn valuation, we are a dynamic force in the industry.

Job Purpose:

Join our team as a Telecoms Engineer, delivering remote and onsite support for a wide range of customers - from SMEs to enterprise clients. You’ll be hands-on with installations, troubleshooting, and configuring telecoms solutions across various sectors. We’re looking for someone confident in remotely setting up Horizon and LG handsets, with a passion for smart, efficient tech support.

Key Responsibilities:

• Either remotely or onsite, undertake maintenance work on customers ICT services updating case management and field services tools with work undertaken and completed.
• Either remotely or onsite, provide installation and configuration services for a wide range of ICT solutions.
• Either remotely or onsite, provide high quality customer experience in relation to the installation or maintenance of a customer’s Telephony services. 
• Liaise with the project management teams, 3rd Line Engineers and Service Desk Engineers on a regular basis.
• Play a key role in delivering multi technology projects (multi site, multi program, non-templated builds).

Skills & Experience:

• Prior experience in an IT or Telecom Support or Delivery role.
• Project Management experience – able to manage a project from end to end and lead on technical resolutions.
• Excellent troubleshooting skills. 
• Experience in voice technologies such as SIP, VOIP, ISDN or vendors including Gamma Horizon, LG IPECS or Mitel.
• Some experience in networking equipment including firewalls, routers, switches, and wireless technology.
• Ability to be flexible as you may be required to adjust working hours or stayover on some larger project work.   

Nice to have:

• Worked in an IT or Telecom Managed Service environment previously. 
• Relevant vendor or industry qualifications (Microsoft, Gamma, LG, Meraki, SonicWall, Aruba or Cisco).

We’re looking for someone to join the team on 1st December.

Don't worry if you don't meet every requirement—your passion and potential matter to us! If you’re excited about driving business growth and transforming how companies use technology, we want to hear from you.

At Focus Group, we celebrate diversity and foster a culture where everyone can thrive. If you need assistance applying or require reasonable adjustments, reach out directly - we’re here to help.

Ready to make a real impact? Apply now!

Job Title:     Billing Analyst (Telecoms)

Location:     Glasgow (3 days in the office, 2 from home)

Salary:     £28,000

Contract type:     Permanent

#LI-Hybrid

We are looking for a Billing Analyst to join our team in Glasgow.

The purpose of this role is to ensure that our customers receive accurate invoices and reports within a timely manner. Our aim is to provide support across various departments in relation to customer invoices and reports and to ensure the information we provide is accurate and customer friendly. The role will ensure that we support the business’s purpose and values by working well as a team to achieve the best outcome for the organisation and for our customers.

The Billing Analyst is responsible for ensuring the accuracy, timeliness, and integrity of customer billing. This role involves managing ad hoc billing requests, analysing Call Data Records (CDR) trends, investigating billing discrepancies, and supporting resolution of customer billing tickets.

Please note that this is a Hybrid role with onsite requirement 3 days a week. You must be able to commute to the office and have your own transport.

• Ad Hoc Billing: Prepare and process non-standard or one-time customer invoices; ensure all ad hoc charges are documented and approved in accordance with company policy.
• Billing Accuracy & Validation: Reconcile invoices against system data, rate plans, and contractual terms to identify and correct discrepancies.
• CDR Analysis: Monitor and analyse CDR trends to detect anomalies, usage spikes, or potential revenue leakage.
• Ticket Management: Review and resolve billing-related support tickets in a timely manner, coordinating with internal teams (Finance, Operations, Customer Support) as needed.
• Reporting & Insights: Manage existing customer dashboards; provide insights on recurring billing & trends.
• Ensure Billing Accuracy: Maintain 100% accuracy in billing outputs through regular validation, reconciliation, and variance analysis.
• Support Ad Hoc Billing Requests: Deliver all non-standard or custom billing requirements within agreed turnaround times.
• Optimize Ticket Resolution: Reduce billing-related ticket resolution time and enhance customer experience through timely, accurate responses.

Requirements

Essential:

• Proven experience in a billing or revenue operations role
• Strong Microsoft Excel skills including pivot tables and vlookups
• Demonstrates understanding of call data records.
• Outstanding attention to detail and accuracy.
• Excellent communication ability
• Teamwork skills
• Organisational and time management skills
• Ability to work independently and to deadlines.
  

Desirable:

• Minimum 2 years’ experience in an analyst role
• Experience with reporting software
• Experience with business databases

Benefits

Aro has 25 years’ experience in Collaboration, Connectivity, Cloud and Infrastructure and Cyber Security services both in the UK and Internationally and has a nationwide presence with offices across the UK.

As one of the UK’s leading independent IT and communication experts our mission is to deliver a seamless technology experience to all end users. To make that vision a reality, we need bright, tenacious and inspiring talent to help drive our performance, growth and achieve this mission.

To make us successful we focus on strong communication, a culture based on fun, trust and collaboration. We have created a modern workplace environment, which is full of engaged, energetic, positive and curious people whose productivity, resilience and wellbeing allow them to thrive.

In 2021 we were awarded the People Insight’s Outstanding Workplace Award, which celebrates organisations building positive workplace cultures and acting on employee feedback to spark positive change. 

At Aro we are committed to creating an excellent employee experience. Our employees, culture and additional benefits all make Aro a great place to work. Come join us!

We offer a wide range of benefits and incentives to our employees including:

• Company Pension Scheme and matching contributions
• Company Perks portal
• Private Medical insurance
• Life assurance
• 25 days holiday plus bank holidays plus holiday trading
• Your Birthday off, on us!
• Health Club and Wellbeing Scheme
• Aro Shares after 12 months employment
• Employee Assistance Programme
• Technical Training Academy and E-learning
• Hybrid working

If even 80% of this matches your experience and attributes, we would be delighted to hear from you.

Methods is a £100M+ IT Services Consultancy who has partnered with a range of central government departments and agencies to transform the way the public sector operates in the UK. Established over 30 years ago and UK-based, we apply our skills in transformation, delivery, and collaboration from across the Methods Group, to create end-to-end business and technical solutions that are people-centred, safe, and designed for the future.

Our human touch sets us apart from other consultancies, system integrators and software houses - with people, technology, and data at the heart of who we are, we believe in creating value and sustainability through everything we do for our clients, staff, communities, and the planet.

We support our clients in the success of their projects while working collaboratively to share skill sets and solve problems. At Methods we have fun while working hard; we are not afraid of making mistakes and learning from them.

Predominantly focused on the public-sector, Methods is now building a significant private sector client portfolio.

Methods is part of the Global Alten Group.

Requirements

We are seeking a highly skilled and experienced Project Manager managing the delivery of projects, initiating and managing delivery controls and support and providing proportionate assurance.  They are responsible for designing & delivering  client projects, understand the value of the different project methodologies, alongside contributing to our practice approaches and collateral so that knowledge is retained and reused.

The post-holder will be part of the growing Business Change practice, reporting to the Head of Change Delivery. Our services to clients combines the skills and capabilities for designing and delivering digital transformation, combining tangible innovation, and emerging technologies to deliver sustainable value to our public sector clients.  It brings together the change and technology capabilities to design and deliver innovative solutions and services that enable clients to understand and capture the practical benefits of emerging technology, with the project and programme management expertise to deliver them.

The successful candidate will play a pivotal role in ensuring the successful delivery of high-profile and complex projects that have a significant impact on public services and infrastructure.

We are looking for individuals who have experience of successful project delivery, a background in digital and technological projects and a strong Agile methodology skillset, alongside wider PPM skills and a broad understanding of the UK public services landscape with experience in different sectors.

 In addition to demonstrable stakeholder engagement skills, they will have a good understanding about the challenges faced in public sector delivery and an interest in innovating with new techniques and technology to support the effective project delivery.

Key responsibilities will include:

• Manage projects end-to-end, ensuring delivery to agreed parameters of quality, time and cost.
• Lead the development of the overall project approach, utilising project methodologies, techniques ensuring effective collaboration with all colleagues and teams.
• Understand high-level technical & digital design and be able to facilitate debate and drive decisions on appropriate solutions.
• Ensure relevant stakeholders and team members are engaged throughout, processes and timelines are agreed upon and communicated to ensure successful project delivery.
• Ensure the project is commercially viable and will deliver value, considering the impacts and opportunities for existing services.
• Manage stakeholders, maintain the pace for delivery and work with multi-disciplinary teams.
• Foster collaboration across project and internal boundaries.
• Manage plans, risks, issues, and dependencies with effective escalation where necessary, owning them until they are resolved.
• Manage team dynamics, encouraging collaboration and shared ownership throughout the team. Deal with conflict and help establish a positive team culture.
• Actively manage change and governance for their projects, taking all cross-project impacts into account.
• Manage integration and co-ordination with other delivery teams and project and programme governance.
• Track and manage project progress and budget, providing helpful and accurate reporting to more senior project managers and/or governance boards.
• Contribute to business development, i.e. extensions, further work opportunities
• Contribute to the development of new products and services and evolve existing products and services in line with market knowledge and company capability
• Contribute to and support internal change projects
• Actively participate in Communities of Practice

Ideal candidates will demonstrate:

• Previous experience of delivering projects within a complex and dynamic environment, supporting multiple projects such across multiple disciplines.
• Previous experience of a full project lifecycle and a track record of managing multiple initiatives concurrently.
• Strong knowledge in project Methodologies, Prince 2, Agile, SCRUM, SDLC / Waterfall
• Specialist knowledge of digital and technology project management methods and approaches in a large scale and complex environment
• Able to build successful delivery teams and understand team styles and how people work together
• Able to maintain, influence and motivate a team

Benefits

Methods is passionate about its people; we want our colleagues to develop the things they are good at and enjoy.

By joining us you can expect

• Autonomy to develop and grow your skills and experience
• Be part of exciting project work that is making a difference in society
• Strong, inspiring and thought-provoking leadership
• A supportive and collaborative environment

Development  – access to LinkedIn Learning, a management development programme, and training

Wellness  – 24/7 confidential employee assistance programme

Flexible Working  – including home working and part time

Social  – office parties, breakfast Tuesdays, monthly pizza Thursdays, Thirsty Thursdays, and commitment to charitable causes

Time Off  – 25 days of annual leave a year, plus bank holidays, with the option to buy 5 extra days each year

Volunteering  – 2 paid days per year to volunteer in our local communities or within a charity organisation

Pension  – Salary Exchange Scheme with 4% employer contribution and 5% employee contribution

Discretionary Company Bonus  – based on company and individual performance

Life Assurance  – of 4 times base salary

Private Medical Insurance  – which is non-contributory (spouse and dependants included)

Worldwide Travel Insurance  – which is non-contributory (spouse and dependants included)

Enhanced Maternity and Paternity Pay

Travel  – season ticket loan, cycle to work scheme

For a full list of benefits please visit our website ( )

Methods is a £100M+ IT Services Consultancy who has partnered with a range of central government departments and agencies to transform the way the public sector operates in the UK. Established over 30 years ago and UK-based, we apply our skills in transformation, delivery, and collaboration from across the Methods Group, to create end-to-end business and technical solutions that are people-centred, safe, and designed for the future.

Our human touch sets us apart from other consultancies, system integrators and software houses - with people, technology, and data at the heart of who we are, we believe in creating value and sustainability through everything we do for our clients, staff, communities, and the planet.

We support our clients in the success of their projects while working collaboratively to share skill sets and solve problems. At Methods we have fun while working hard; we are not afraid of making mistakes and learning from them.

Predominantly focused on the public-sector, Methods is now building a significant private sector client portfolio.

Methods is part of the Global Alten Group.

Requirements

We are seeking a highly skilled and experienced Project Manager managing the delivery of projects, initiating and managing delivery controls and support and providing proportionate assurance.  They are responsible for designing & delivering  client projects, understand the value of the different project methodologies, alongside contributing to our practice approaches and collateral so that knowledge is retained and reused.

The post-holder will be part of the growing Business Change practice, reporting to the Head of Change Delivery. Our services to clients combines the skills and capabilities for designing and delivering digital transformation, combining tangible innovation, and emerging technologies to deliver sustainable value to our public sector clients.  It brings together the change and technology capabilities to design and deliver innovative solutions and services that enable clients to understand and capture the practical benefits of emerging technology, with the project and programme management expertise to deliver them.

The successful candidate will play a pivotal role in ensuring the successful delivery of high-profile and complex projects that have a significant impact on public services and infrastructure.

We are looking for individuals who have experience of successful project delivery, a background in digital and technological projects and a strong Agile methodology skillset, alongside wider PPM skills and a broad understanding of the UK public services landscape with experience in different sectors.

 In addition to demonstrable stakeholder engagement skills, they will have a good understanding about the challenges faced in public sector delivery and an interest in innovating with new techniques and technology to support the effective project delivery.

Key responsibilities will include:

• Manage projects end-to-end, ensuring delivery to agreed parameters of quality, time and cost.
• Lead the development of the overall project approach, utilising project methodologies, techniques ensuring effective collaboration with all colleagues and teams.
• Understand high-level technical & digital design and be able to facilitate debate and drive decisions on appropriate solutions.
• Ensure relevant stakeholders and team members are engaged throughout, processes and timelines are agreed upon and communicated to ensure successful project delivery.
• Ensure the project is commercially viable and will deliver value, considering the impacts and opportunities for existing services.
• Manage stakeholders, maintain the pace for delivery and work with multi-disciplinary teams.
• Foster collaboration across project and internal boundaries.
• Manage plans, risks, issues, and dependencies with effective escalation where necessary, owning them until they are resolved.
• Manage team dynamics, encouraging collaboration and shared ownership throughout the team. Deal with conflict and help establish a positive team culture.
• Actively manage change and governance for their projects, taking all cross-project impacts into account.
• Manage integration and co-ordination with other delivery teams and project and programme governance.
• Track and manage project progress and budget, providing helpful and accurate reporting to more senior project managers and/or governance boards.
• Contribute to business development, i.e. extensions, further work opportunities
• Contribute to the development of new products and services and evolve existing products and services in line with market knowledge and company capability
• Contribute to and support internal change projects
• Actively participate in Communities of Practice

Ideal candidates will demonstrate:

• Previous experience of delivering projects within a complex and dynamic environment, supporting multiple projects such across multiple disciplines.
• Previous experience of a full project lifecycle and a track record of managing multiple initiatives concurrently.
• Strong knowledge in project Methodologies, Prince 2, Agile, SCRUM, SDLC / Waterfall
• Specialist knowledge of digital and technology project management methods and approaches in a large scale and complex environment
• Able to build successful delivery teams and understand team styles and how people work together
• Able to maintain, influence and motivate a team

Benefits

Benefits

Methods is passionate about its people; we want our colleagues to develop the things they are good at and enjoy.

By joining us you can expect

• Autonomy to develop and grow your skills and experience
• Be part of exciting project work that is making a difference in society
• Strong, inspiring and thought-provoking leadership
• A supportive and collaborative environment

Development  – access to LinkedIn Learning, a management development programme, and training

Wellness  – 24/7 confidential employee assistance programme

Flexible Working  – including home working and part time

Social  – office parties, breakfast Tuesdays, monthly pizza Thursdays, Thirsty Thursdays, and commitment to charitable causes

Time Off  – 25 days of annual leave a year, plus bank holidays, with the option to buy 5 extra days each year

Volunteering  – 2 paid days per year to volunteer in our local communities or within a charity organisation

Pension  – Salary Exchange Scheme with 4% employer contribution and 5% employee contribution

Discretionary Company Bonus  – based on company and individual performance

Life Assurance  – of 4 times base salary

Private Medical Insurance  – which is non-contributory (spouse and dependants included)

Worldwide Travel Insurance  – which is non-contributory (spouse and dependants included)

Enhanced Maternity and Paternity Pay

Travel  – season ticket loan, cycle to work scheme

For a full list of benefits please visit our website ( )