755 Helpdesk Analyst jobs in the United Kingdom

Calling all Technology graduates!
Our client, a leading retail company in the south coast, is currently seeking a Helpdesk Analyst to join their IT support team on a contract basis- this could be a great opportunity for a graduate, someone with 1-2 years tech experience or if you're looking for a change in your current career.

• Providing assistance in resolving technical issues
• Troubleshooting both hardware and software problems
• Managing and maintaining support tickets
• Ensuring timely and efficient resolution of support requests
• Collaborating closely with internal teams to ensure seamless IT operations
• Documenting and logging support activities and resolutions meticulously

• troubleshooting and problem-solving skills
• Excellent communication abilities
• Ability to manage and prioritise multiple tasks

If you are a Graduate or an IT Analyst with a passion for providing technical support and are looking for a new contract opportunity, we would love to hear from you. Apply now to join our client's dynamic and dedicated IT support team.

Helpdesk Analyst

Maidstone

£2630k

MonFri, 8:004:30

Do you enjoy being the first person people turn to when tech goes wrong?

Are you calm under pressure and confident talking users through fixes?
Want a steady, well-run desk where first-line support is done right?

Support thats structured. A team thats friendly. A desk that runs smoothly.

We areworking with a well-established IT provider in Maidstone who a.

WHJS1_UKTJ

I am looking for a helpdesk / customer support analyst for my client in Southampton.

Work is hybrid model (3 days onsite 2 days home working) and in a shift patter. 4 days on, 4 days off covering 6am till 11pm.

Key Responsibilities

Provide second Level support to external customers and partners.

Answer incoming calls from customers and respond to inbound communication on cases

Monitor group email queu.

WHJS1_UKTJ

Technical Support Analyst

Location: Gerrards Cross
Salary: £32-37K plus excellent benefits package

Our client empowers healthcare professionals to improve patient care by developing innovative, cost-effective, and tailored database systems. This is an excellent opportunity to join a collaborative and mission-driven team dedicated to improving patient outcomes through data-led solutions.

Key Requireme.

WHJS1_UKTJ

D365 CE Support Analyst - Basingstoke (Hybrid) - 40k

Join an established, forward-thinking Microsoft Partner, delivering essential support and development across a range of industries to help clients implement and optimise their solutions!

Roles and Responsibilities

• Log, manage, and resolve D365 support tickets using Dynamics 365

• Apply updates such as new fields, form updates, workflows, or Power Automate flows

• Communicate effectively with clients and internal stakeholders

• Support onboarding and improvements for new and existing clients

Skills and Qualifications

• Experience with D365 CE customisations (fields, forms, workflows, security roles)

• Strong data handling skills (importing/exporting/validating data)

• Minimum 2 years in a support or helpdesk role

• Microsoft certs and knowledge of Power Platform, JavaScript, or Active Directory are a bonus

Benefits

• Starting Salary - up to 40k

• Tailored training and mentorship aligned to your career goals

• Exposure to Power Platform, scripting, and development tools

• Join a growing, supportive team with opportunities to progress

MSite has an exciting opportunity for an Support Analyst  to join our team working in Liverpool.  Hybrid working is available after probation, typically 3 days in the office and 2 days working from home. You will join us on a full time, permanent basis and in return, you will receive a competitive salary.

We are an extraordinary technology brand looking for extraordinary people.

From humble beginnings, MSite has risen to become a global leader, providing state-of-the-art digital identity solutions to some of world’s most demanding workplaces. Our customers, including major construction companies, expect an unparalleled level of innovation and quality from our products and services.

From our employees, we expect commitment, trust and imagination to be your driving forces. In return, you can expect to play a key role in our story and join a dynamic market leader at a crucial stage of its development. At MSite, you can expect more.

The  Support Analyst role:

MSite has an IT estate of over 100 endpoints, including PCs, Macs, and mobile devices, supported by a Microsoft 365 cloud infrastructure. The Support Analyst plays a vital role in ensuring the smooth running of these systems by acting as a key point of contact for IT support.

This role provides the opportunity to gain hands-on experience with a wide variety of technologies including cloud services, endpoint devices, and enterprise applications. Analysts will encounter new and varied challenges daily, building technical knowledge and problem-solving skills that form the foundation for a long-term IT career.

The initial focus will be on supporting colleagues and systems at MSite in Liverpool, where the Analyst will provide hands-on support and close collaboration on-site, alongside hybrid home-working. Once settled in, the role will expand to include remote support for the wider Infobric Group IT function, assisting over 250 users across Scandinavia (Sweden and Norway). This progression ensures a balance of local, in-person collaboration and international, remote responsibility — building both technical depth and confidence in working across diverse teams.

What you will do as our Support Analyst:

• Acting as a key point of contact for IT support, logging and prioritising requests effectively.
li>Providing hands-on technical support and collaboration in the Liverpool office, resolving issues directly with colleagues.
• Delivering remote support when working from home or assisting colleagues across Scandinavia (Sweden and Norway).
• Troubleshooting and resolving issues across a broad range of technologies, including PCs, Macs, mobile devices, cloud services, and enterprise applications.
li>Supporting both office-based and remote staff, ensuring a consistent and reliable IT experience.
• Deploying, configuring, and managing client devices and peripherals, maintaining accurate records of assets and stock.
li>Assisting with Azure (Entra) Active Directory administration, including

We have a current opportunity for a Support Analyst on a permanent basis. The position will be based in London. For further information about this position please apply.

• 5-8 years of work experience in a Trade Floor Environment.
• Experience with troubleshooting excel, managing add ins and quant library installs.
• Understand excel formulas (nested) for complex data manipulation.
• Able to trace workflows within Excel to find and resolve issues.
• Exposure to real time data feeds: Market data and BBG, Risk/Pvs, Trade Blotter
• Understanding of the Rates trading business: Futures, Swaps, Xccy Swaps, FX forwards
• Good Communication skills
• Quickly understand from the trader what issues they are experiencing.
• Keep the trader regularly updated with progress.
• Articulate the observed issue to other IT teams to help resolve the issue if necessary.
• Articulate the problem to the trader and how it was fixed.
• Works well in a high-pressure, fast environment.
• Basic Python skills, able to debug code and suggest fixes for issues.
• Comfortable with Excel and coding in VBA
• Provide 1st and 2nd line IT support for spreadsheet tools and macros used by trading, sales, and risk functions.
• Possesses strong technical and/or business functional knowledge of systems, timing and dependencies.
• Conducts independent analysis and assessment to resolve strategic issues.
• /B.A. in computer science, engineering, information systems, math or business.

To find out more about Huxley, please visit (url removed)

Huxley, a trading division of SThree Partnership LLP is acting as an Employment Business in relation to this vacancy | Registered office | 8 Bishopsgate, London, EC2N 4BQ, United Kingdom | Partnership Number | OC(phone number removed) England and Wales

MSite has an exciting opportunity for an Support Analyst  to join our team working in Liverpool.  Hybrid working is available after probation, typically 3 days in the office and 2 days working from home. You will join us on a full time, permanent basis and in return, you will receive a competitive salary.

We are an extraordinary technology brand looking for extraordinary people.

From humble beginnings, MSite has risen to become a global leader, providing state-of-the-art digital identity solutions to some of world’s most demanding workplaces. Our customers, including major construction companies, expect an unparalleled level of innovation and quality from our products and services.

From our employees, we expect commitment, trust and imagination to be your driving forces. In return, you can expect to play a key role in our story and join a dynamic market leader at a crucial stage of its development. At MSite, you can expect more.

The  Support Analyst role:

MSite has an IT estate of over 100 endpoints, including PCs, Macs, and mobile devices, supported by a Microsoft 365 cloud infrastructure. The Support Analyst plays a vital role in ensuring the smooth running of these systems by acting as a key point of contact for IT support.

This role provides the opportunity to gain hands-on experience with a wide variety of technologies including cloud services, endpoint devices, and enterprise applications. Analysts will encounter new and varied challenges daily, building technical knowledge and problem-solving skills that form the foundation for a long-term IT career.

The initial focus will be on supporting colleagues and systems at MSite in Liverpool, where the Analyst will provide hands-on support and close collaboration on-site, alongside hybrid home-working. Once settled in, the role will expand to include remote support for the wider Infobric Group IT function, assisting over 250 users across Scandinavia (Sweden and Norway). This progression ensures a balance of local, in-person collaboration and international, remote responsibility — building both technical depth and confidence in working across diverse teams.

What you will do as our Support Analyst:

• Acting as a key point of contact for IT support, logging and prioritising requests effectively.
li>Providing hands-on technical support and collaboration in the Liverpool office, resolving issues directly with colleagues.
• Delivering remote support when working from home or assisting colleagues across Scandinavia (Sweden and Norway).
• Troubleshooting and resolving issues across a broad range of technologies, including PCs, Macs, mobile devices, cloud services, and enterprise applications.
li>Supporting both office-based and remote staff, ensuring a consistent and reliable IT experience.
• Deploying, configuring, and managing client devices and peripherals, maintaining accurate records of assets and stock.
li>Assisting with Azure (Entra) Active Directory administration, including