3,213 Client Service jobs in the United Kingdom

We’re looking for a Client Services Coordinator to join our Corporate Team.

You’ll be a key point of contact for our valued clients, supporting the delivery of accountancy and compliance services, managing important deadlines, and ensuring our internal processes run smoothly. This role is central to maintaining our high standards of service and keeping our client work moving efficiently.

If you're highly organised, confident in client communication, and have a solid understanding of financial workflows, we'd love to hear from you.

What you’ll be doing

• Acting as a primary liaison for clients, keeping them updated on progress and handling day-to-day queries
• Supporting the preparation and submission of statutory accounts and tax returns by coordinating client information and tracking deadlines
• Ensuring all Companies House and HMRC filing deadlines are met, including managing Company Secretarial responsibilities and maintaining statutory records
• Keeping internal systems accurate and up to date
• Supporting with billing, document processing, and general compliance admin
• Ensuring clients are correctly set up on our systems and portals, offering help and troubleshooting as needed
• Working with colleagues across the firm to drive consistency in our client service processes
• Covering reception and handling post/scanning duties when required

In addition to your core coordination duties, approximately 25% of your role will involve providing administrative and personal assistant support to senior leaders within the business. These duties include, but are not limited to:

• Managing complex calendars and scheduling internal and external meetings
• Coordinating travel arrangements and preparing meeting materials where needed
• Monitoring and distributing incoming mail and managing email communications
• Assisting with inbox and workflow prioritisation, helping ensure deadlines are met
• Supporting general organisation and administration tasks to help the senior team operate efficiently

This is a varied and hands-on role that requires strong organisational skills, attention to detail, and the ability to juggle multiple responsibilities at once. You’ll be confident liaising with both clients and colleagues and comfortable working flexibly across both coordination and administrative support functions.

What we’re looking for

• Prior experience in customer service within a professional setting
• Strong administrative and organisational skills, with excellent attention to detail
• Proficiency with Microsoft Office, and confidence working with online systems such as CRMs, document portals and accounting platforms
• A proactive and flexible approach, able to manage multiple deadlines and adapt to changing priorities
• Excellent communication skills and a friendly, professional manner

What we offer

• 26 days holiday plus bank holidays and your birthday off – with the option to purchase more
• Hybrid working with 3 days in the office per week
• Employee Assistance Programme for your wellbeing, available 24/7
• Perks & discounts on a range of products and services
• Pension scheme to support your future
• A supportive, values-driven environment with real opportunities for learning and career development

At Old Mill, we combine the culture of a local firm with the impact and ambition of a larger organisation. We care deeply about our people, and we’re committed to providing a workplace where you can thrive.

Title: Client Service Representative

Location: Columbus, OH



Duration: 12 Months



 



Preference for 1 of the following criteria:

• College Degree

• Previous contact center experience



Position Description

Client Support Service Professionals handle incoming phone calls regarding various service inquiries on Brokerage accounts. Calls will need to respond with a high degree of accuracy and efficiency, while consistently meeting key department performance metrics. Functional support areas include Brokerage Cash Management products and services, Brokerage Online (client website) and Mobile app, and general account or financial related inquiries. Successful applicants will be highly professional, career driven, and committed to World-Class Service.

· Ability to contribute in a fast paced, team-oriented environment.

· Aptitude to multi-task and adjust quickly to change in a busy financial service center

**About this role**
BlackRock, the top asset manager globally, empowers many individuals to achieve financial success. We invest for a diverse client base, from large institutions to individuals like parents, doctors, and teachers. We promise clear guidance on managing money and provide essential products and services for a secure financial future.
**About Client Experience**
Client Experience is part of the Technology & Operations team, a worldwide unit of more than 4,000 professionals managing BlackRock's technology and operating systems. CX manages client service operations, working with client teams to enhance service quality. Our goal is to simplify service to add value to BlackRock and offer clients a top-tier service using advanced technology for growth. We cover 3 main areas: Delivery, Operations, and Transformation.
Client Experience Delivery, client-facing teams managing every facet of service delivery, and onboarding teams introducing new business onto our platform,
1. Client Experience Operations, core client operations teams driving reporting, billing, and onboarding due diligence across the globe, and
Client Experience Transformation, accelerating progress towards our CX mission via research and competitive insights, analytics, marketing, business and change management
**Team Overview**
The CEM team, part of CX Delivery, collaborates with Client Businesses to oversee client servicing, deliver services, develop solutions, and enhance client experience.
**Role Responsibility**
Collaborate with Consultant Firms and clients to address client issues and escalate complex matters. Support senior CEM members initially, then advance to independent Consulting Firm coverage, working with internal teams on RFP responses.
**Client Service Officer Role:**
+ Build relationships, foster connectivity, and manage expectations with clients
+ Navigate BlackRock to develop solutions to service challenges, making the firm feel small to clients
+ Drive the agenda on client experience ensuring transparency and execution in any client communication requirements
+ Participate in regulatory, platform, and client-related projects
+ Manage client service background and address any duties that the CEM team holds regarding the influence of implementation on our client agreements
+ Ensure timely and accurate delivery of client deliverables (invoices, reporting, price files, data etc.) by working cross-functionally and establishing relationships with internal teams
+ Address new operational requests (e.g., changes to client report) and provide summary of completion notification to broad partners
+ Identify, address, and conduct root cause analysis of any Operating Events that could affect the client experience; establish a long-term strategy for mitigating process failures.
**Experience**
+ 5+ years of experience in financial services field preferred
+ BA/BS equivalent
+ Strong grasp of Microsoft Office applications is important, with technical skills that allow you to multitask many programs at once
+ Efficiently handle deadlines and pose ability to work independently for routine client projects
+ An interest in the financial services/investment industry and a desire to learn, both independently and in group settings
+ A self-starter who knows when to raise issues as appropriate. Must be able to work as part of a collaborative team and assume additional responsibilities as the need arises
+ Ability to evaluate process inefficiencies, identify and implement business operational improvements and resolve issues. Innovative problem-solving capabilities and ability to think and act quickly and creatively
+ Good oral and written communication skills
**Our benefits**
To help you stay energized, engaged and inspired, we offer a wide range of employee benefits including: retirement investment and tools designed to help you in building a sound financial future; access to education reimbursement; comprehensive resources to support your physical health and emotional well-being; family support programs; and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about.
**Our hybrid work model**
BlackRock's hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person - aligned with our commitment to performance and innovation. As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at BlackRock.
**About BlackRock**
At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being. Our clients, and the people they serve, are saving for retirement, paying for their children's educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress.
This mission would not be possible without our smartest investment - the one we make in our employees. It's why we're dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive.
For additional information on BlackRock, please visit @blackrock ( | Twitter: @blackrock ( | LinkedIn: is proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to age, disability, race, religion, sex, sexual orientation and other protected characteristics at law.

**About this role**
BlackRock, the top asset manager globally, empowers many individuals to achieve financial success. We invest for a diverse client base, from large institutions to individuals like parents, doctors, and teachers. We promise clear guidance on managing money and provide essential products and services for a secure financial future.
**About Client Experience**
Client Experience is part of the Technology & Operations team, a worldwide unit of more than 4,000 professionals managing BlackRock's technology and operating systems. CX manages client service operations, working with client teams to enhance service quality. Our goal is to simplify service to add value to BlackRock and offer clients a top-tier service using advanced technology for growth. We cover 3 main areas: Delivery, Operations, and Transformation.
Client Experience Delivery, client-facing teams managing every facet of service delivery, and onboarding teams introducing new business onto our platform,
1. Client Experience Operations, core client operations teams driving reporting, billing, and onboarding due diligence across the globe, and
Client Experience Transformation, accelerating progress towards our CX mission via research and competitive insights, analytics, marketing, business and change management
**Team Overview**
The CEM team, part of CX Delivery, collaborates with Client Businesses to oversee client servicing, deliver services, develop solutions, and enhance client experience.
**Role Responsibility**
Collaborate with Consultant Firms and clients to address client issues and escalate complex matters. Support senior CEM members initially, then advance to independent Consulting Firm coverage, working with internal teams on RFP responses.
**Client Service Officer Role:**
+ Build relationships, foster connectivity, and manage expectations with clients
+ Navigate BlackRock to develop solutions to service challenges, making the firm feel small to clients
+ Drive the agenda on client experience ensuring transparency and execution in any client communication requirements
+ Participate in regulatory, platform, and client-related projects
+ Manage client service background and address any duties that the CEM team holds regarding the influence of implementation on our client agreements
+ Ensure timely and accurate delivery of client deliverables (invoices, reporting, price files, data etc.) by working cross-functionally and establishing relationships with internal teams
+ Address new operational requests (e.g., changes to client report) and provide summary of completion notification to broad partners
+ Identify, address, and conduct root cause analysis of any Operating Events that could affect the client experience; establish a long-term strategy for mitigating process failures.
**Experience**
+ 5+ years of experience in financial services field preferred
+ BA/BS equivalent
+ Strong grasp of Microsoft Office applications is important, with technical skills that allow you to multitask many programs at once
+ Efficiently handle deadlines and pose ability to work independently for routine client projects
+ An interest in the financial services/investment industry and a desire to learn, both independently and in group settings
+ A self-starter who knows when to raise issues as appropriate. Must be able to work as part of a collaborative team and assume additional responsibilities as the need arises
+ Ability to evaluate process inefficiencies, identify and implement business operational improvements and resolve issues. Innovative problem-solving capabilities and ability to think and act quickly and creatively
+ Good oral and written communication skills
**Our benefits**
To help you stay energized, engaged and inspired, we offer a wide range of employee benefits including: retirement investment and tools designed to help you in building a sound financial future; access to education reimbursement; comprehensive resources to support your physical health and emotional well-being; family support programs; and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about.
**Our hybrid work model**
BlackRock's hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person - aligned with our commitment to performance and innovation. As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at BlackRock.
**About BlackRock**
At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being. Our clients, and the people they serve, are saving for retirement, paying for their children's educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress.
This mission would not be possible without our smartest investment - the one we make in our employees. It's why we're dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive.
For additional information on BlackRock, please visit @blackrock ( | Twitter: @blackrock ( | LinkedIn: is proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to age, disability, race, religion, sex, sexual orientation and other protected characteristics at law.

The OTC/ETD Clearing Client Services Representative is a senior management level position responsible for accomplishing results through the management of a team or department in an effort to process orders and transactions originating from trading desks and branch offices in coordination with the Futures Derivatives Clearing EMEA Client Services team. The overall objective of this role is to ensure the seamless delivery of securities and derivatives transactions.
**Responsibilities:**
+ Represent CITI (FDC) by being the single point of contact (operational client relationship manager) for a portfolio of Platinum and strategic global clients across ETD/OTC cleared.
+ PM the trade lifecycle including cash and collateral, commissions and fees by ensuring the teams across FDC and CITI are accurately performing processing accurately , reflecting market conditions .Escalating where necessary and working with the relevant group to create action plans to remediate
+ Ensure all client communication as part of your client portfolio is resolved and responded to with CITI Sla's.
+ Provide analysis and root cause for a client portfolio, chair internal meetings across both operations and the business to highlight potential client issues, also analysis on what has been remediated to prevent issues re occurring.
+ Present Clients with analysis driven by performance of the clients and CITI, make suggestions on how to optimise the clients flow through system and client analysis.
+ Represent CITI by Co-ordinating client meetings (Face to face) as part of relationship management , including providing market updates, advancing the operational agenda and imparting FDC's commercial requirements for existing clients and document minutes to distribute across the Client relationship and sales team.
+ To partner with various teams across the clients look to understand the front to back needs of our clients with the aim of providing them with the most optimal client experience.
+ Provide clients with clear and concise updates relating to (market events , delays, or technology issues)
+ Perform monthly MIS to review client performance,
+ Participate in documentation of business requirements and testing of new processes, systems roll outs and UAT for strategic projects both internal and external (including mandatory)
+ Understand the product and regulatory environment impacting our client portfolio base along with the group procedures and CITI policy's.
+ Be a thought leader and drive cross departmental Initiatives and also client initiatives.
**Qualifications:**
+ Significant relevant experience
+ Required licensing/registration: Series 9
+ People management experience
+ Consistently demonstrates clear and concise written and verbal communication skills
**Education:**
+ Bachelor's Degree/University degree or equivalent experience
+ Master's degree preferred
This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.
We work hard to have a positive financial and social impact on the communities we serve. In turn, we put our employees first and provide the best-in-class benefits they need to be well, live well and save well.
By joining Citi, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as:
+ Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure
+ A discretional annual performance related bonus
+ Private medical insurance packages to suit your personal circumstances
+ Employee Assistance Program
+ Pension Plan
+ Paid Parental Leave
+ Special discounts for employees, family, and friends
+ Access to an array of learning and development resources
Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive.
**Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities.**
#LI-AF4
---
**Job Family Group:**
Operations - Transaction Services
---
**Job Family:**
Securities and Derivatives Processing
---
**Time Type:**
Full time
---
**Most Relevant Skills**
Please see the requirements listed above.
---
**Other Relevant Skills**
For complementary skills, please see above and/or contact the recruiter.
---
_Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law._
_If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review_ _Accessibility at Citi ( _._
_View Citi's_ _EEO Policy Statement ( _and the_ _Know Your Rights ( _poster._
Citi is an equal opportunity and affirmative action employer.
Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.

**Position Overview**
To be responsible for the day-to-day activities of Client Service along with the team and serving the needs of a growing client base across EMEA and LatAm. Work closely with the Nordic client coverage team to support clients throughout the full life cycle; ensuring that all clients' requirements are met. The position requires good understanding of the asset management business and an ability to execute on tasks and ensure key stakeholders are kept updated.
**Primary Responsibilities**
+ Direct responsibility for ensuring all client reporting and servicing needs are delivered in accordance with client's requirements and our legal obligations
+ Ensure the timely onboarding of new accounts across our range of UCITS funds, Private fund vehicles and separate accounts
+ Understand clients' investment objectives, assigned mandates and portfolio composition & strategy.
+ Be an internal advocate for the client; liaise with the portfolio management and internal support teams across the globe with appropriate insight into client requirements
+ Maintain ongoing dialog with our clients, ensuring all servicing needs are delivered upon;
+ Ensure the ability to support clients with their regulatory reporting requirements across client types and geographies
+ Liaise and establish strong relationships with internal support teams to ensure client servicing needs are met
+ Define and manage team projects to enhance internal client service procedures in accordance with industry best practices
**Key Requirements / Qualifications** (essential unless stated)
+ 5+ years of relevant industry experience, ideally handling Nordic client base
+ Understanding of equity and fixed income strategies; knowledge of alternatives strategies is preferred
+ Extensive experience in dealing with UCITS fund onboarding and queries & experience in the onboarding of segregated accounts
+ Excellent presentation, writing and oral communication skills
+ A proven ability to build and develop strong internal and external relationships
+ Team player and highly motivated. Highly organized, creative, enthusiastic, self-starter,
+ Strong analytical and problem solving, coordination skills
+ Proficient in Microsoft Word, Excel, PowerPoint
_Neuberger Berman is an equal opportunity employer. The Firm and its affiliates do not discriminate in employment because of race, creed, national origin, religion, age, color, sex, marital status, sexual orientation, gender identity, disability, citizenship status or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact_ _._
_Learn about the Applicant Privacy Notice ( ._
Founded in 1939, Neuberger Berman is a private, independent, employee-owned investment manager. From offices in 39 cities worldwide, the firm manages $538 billion in client assets (as of June 30, 2025) across a range of strategies-including equity, fixed income, quantitative and multi-asset class, private equity and hedge funds-on behalf of institutions, advisors and individual investors globally.
Tenured, stable and long-term in focus, the firm has built a diverse team-including 760-plus investment professionals and more than 2,800 employees in total-united in their commitment to delivering client outcomes and investment excellence. It is our people who define our culture and have enabled us to be recognized by _Pensions & Investments_ as the first or second "Best Place to Work in Money Management" for last eight consecutive years (firms with 1,000+ employees).
Neuberger Berman believes strongly that all employees are entitled to be treated with respect and dignity, and to work in a professional and safe environment. These values are the cornerstone of our firm. We prohibit any form of harassment, whether mental, verbal or physical. We do not tolerate the support of terrorist groups, acts of terrorism, or threats of violence. All who wish to be employed by the firm are expected to uphold these principles.
For important disclosures:

Customer Support Executive
Full-time; Monday – Friday
Office-based
9am – 5pm
£24,500 – £26,000
  
My client, who is an industry leading manufacturer with a fantastic reputation for both its service and products, as well as an employer, are looking to employ an experienced Sales Administration and Customer Service professional on a permanent basis.
 
Role:
 
As the Customer Support Executive, your role is central to business operations, and you’ll be the first point of contact for customers, managing enquiries, processing orders, supporting site visits, and ensuring every interaction reflects the company’s high standards. You’ll work with both new and existing customers, providing solutions and guidance that help exceed expectations.
  
In the Customer Support Executive role, you will:
  

• Manage a wide range of customer enquiries, ensuring responses within agreed timescale.
• Provide support for both new and existing customer accounts, ensuring efficient service delivery.
• Accurately process sales orders, prepare quotations, and support with breakdowns.
• Attend customer meetings and site visits (always accompanied by a colleague, usually from the sales team).
• Handle complaints with professionalism, following company policies and ensuring timely resolution.
• Answer incoming calls promptly and confidently, as well as respond to emails with accuracy and care.
• Ensure all processes are followed and contribute ideas for continuous improvement.
• Work collaboratively with colleagues across different departments to achieve shared goals.
• Represent the company positively at all times, maintaining a tidy workspace, professional appearance, and a customer-first attitude.
• Support compliance with company policies, procedures, and quality management systems.
• Demonstrate flexibility in managing tasks, priorities, and unexpected challenges. 

Requirements:
 
In the position of Customer Support/ Account Coordinator, you will be joining a collaborative team and company as a whole, so positive personal values and work ethic is always top of the list! You will be reliable, honest, flexible to assist colleagues when the need arises, as well as taking pride in the service you and the company provide.
  
You will have at least 1 years’ experience in a similar position, be confident in providing great B2B customer service, in addition to having experience with sales administration.
  
As the Customer Support Executive, you will:

• Have a strong focus on customer service and building lasting relationships.
• Possess excellent attention to detail and organisational skills.
• Communicate clearly and professionally, both in writing and over the phone.
• Be confident using Microsoft Excel (basic to intermediate level).
• Be adaptable, being able to work reactively to different situations quickly, and work collaboratively as part of a team.
• Is reliable, punctual, and flexible in their approach to work.

  
Additional Information:
 

• Excellent training.
• Eco aware and sustainable business.
• Supportive and approachable management.
• Amazing staff retention levels.
• 25 days holiday + BH
• Healthcare cash plan (following successful probation).
• Income protection (after 3 years).
• Death in service benefit (after 12 months).
• Employee of the Year recognition scheme.
• Pension contribution (3% employer, 5% employee).
• Free onsite parking.

  
If you’re motivated, detail-oriented, and enjoy working in a fast-paced environment where you can really make a difference, we’d love to hear from you.
  
If you have the relevant experience and would like to learn more, then please contact Safer Hand Solutions, and ask for Hannah Kirk. Alternatively, submit your application directly for consideration.
  
Please note, Safer Hand Solutions are acting as an employment agency on behalf of a client and by applying you agree to register with us and for us to hold your details on file. Due to the volume of applications, we will only contact applicants who have been successfully shortlisted, but may contact you in regards to any other suitable vacancies.

Salary:

£25,652 + Bonus + Excellent Benefits

Customer Support Executive - Ripon (HG4 1SL) - Managed Services

So, who are we? We are Managed Services, a part of the Wolseley Group - a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do – and best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild.  

Also, did we mention? In addition to the competitive salary, there are also benefits on tap – including.

Annual leave (increasing with length of service), a generous pension scheme (matched up to 9%), potential to earn bonuses, enhanced maternity / adoption leave and access to a great range of online and high street discounts.   

We also promote positive health and wellbeing by offering free access to healthcare, our popular YuLife app, our Cycle to Work scheme and more! 

As a Customer Support Executive based in Ripon , you’ll be responsible for:  

• Supporting our valued customers including Tesco, Asda, Morrisons, M&S and The Riverside Group by processing their orders mainly via email but also over the phone

• Liaising with other teams and our internal branch network to check stock and delivery timelines

• Answering general queries

• Building a great rapport with internal and external stakeholders

This is a Full Time Permanent Position hybrid role (3 days in the office and 2 at home) working 40 hours per week Monday to Friday mainly 08.00am - 5.00pm with an early rota of 07.00am - 4.00pm once every 8 or 9 weeks. There is also a requirement to work a Saturday 08.00am - 1.00pm once in every 4 weeks or a Sunday 10.00am - 4.00pm once every 4 weeks.

And here’s what we’d like you to have:

• Excellent customer service and relationship building skills

• Confidence talking to different people

• Strong organisational skills with attention to detail

• The ability to multi-task and manage your own workload

• Enthusiasm with an eagerness to learn

We look forward to receiving your application!

#ACHS100

Customer Support Executive

Since its launch in 2014, our client has transformed the way organisations bring the best people onto their boards. By combining technology with human insight, they disrupt traditional search methods to deliver stronger and more diverse shortlists for every role.

About the Role

Our client is looking for a highly professional and personable Customer Support Executive to be the first point of contact for their members, candidates, and clients. You will play a vital role in ensuring that everyone who interacts with our client has an excellent experience. This role is perfect for someone with strong communication skills, attention to detail, and a service-oriented mindset.

Your Key Responsibilities:

• Be the first point of contact for all incoming enquiries via phone, email, and the platform, ensuring they are responded to promptly and professionally.
• Review all role postings on the platform to ensure accuracy, quality, and consistency before they go live.
• Support the processing and evaluation of membership requests and referrals.
• Handle technical membership issues, troubleshooting where possible and liaising with the product team to ensure quick resolution.
• Answer direct calls from the main switchboard, ensuring professional and friendly communication.
• Provide general support to internal teams when needed including some diary management and external scheduling, ensuring smooth day-to-day operations.
• Maintain clear and accurate records of enquiries and escalate issues where appropriate.

Skills and Experience Required:

• Exceptional written and verbal communication skills – confident and professional in dealing with a wide range of stakeholders.
• Strong attention to detail and commitment to quality control.
• Highly organised, with the ability to manage a busy workload and competing priorities.
• Friendly, approachable, and service-driven, with a genuine desire to help people.
• Tech-savvy, with the ability to quickly learn and adapt to new systems.
• Previous experience in customer service, front-of-house, or administrative support is desirable but not essential.

Personal Attributes:

• Conscientious and reliable.
• Calm under pressure and able to manage multiple tasks at once.
• Tenacious, with a positive, can-do attitude.
• Professional, personable, and a natural communicator.

In addition to a great environment, you will receive the following benefits: 25 days holiday; Office closed over Christmas, and bank holidays; Flexible hours and hybrid working; Private health insurance with mental health and dental coverage, and 24/7 access to a private GP; Regular learning and development opportunities.