45,523 Client Service jobs in the United Kingdom

Join us at Gallagher Re, the trailblazers of the reinsurance world, where every day brings new opportunities to shape the future. We empower our clients with cutting-edge analytics and insights, providing them the confidence to make strategic decisions that transform industries. As a team member, you'll be at the forefront of innovation, translating data into impactful solutions and taking the reins of your career like never before.

We believe that every candidate brings something special to the table, including you! So, even if you feel that you’re close but not an exact match, we encourage you to apply.

We are seeking to recruit a dynamic and proactive individual to join our UK Team, as a Client Service Advocate, based in Ipswich.

In this exciting role, working across a varied client portfolio, the broad responsibilities are:

• Act as the key point of contact for clients on query resolution and ensuring effective management, understanding and delivery of client servicing needs.
• Responsible for account management and coordination of post placement services delivered to clients. Has a holistic understanding of client’s service requirements from placement of the business through to collection and settlement of claims, across multiple classes of business.
• Establish and maintain strong working relationships with clients, reinsurers, brokers and internal stakeholders, for account portfolio, to ensure best level of service is delivered in a collaborative manner.
• Customer service is, and has always been, a key differentiator in financial services. This role will require appropriate engagement with agreed clients, to ensure client service needs are understood, expectations are met and our service proposition is maintained. Servicing functions within remit are placement support, premium billing, claims and pro-rata processing.

• Acts as point of contact to clients, brokers, reinsurers, local overseas offices and management for assigned accounts.
• Establish the services your client values, whilst providing clear, accurate, timely and relevant material, including MI, as required by stakeholders.
• Understand client’s business and their reinsurance programs, liaising with placement brokers to appreciate any specific client requirements.
• Establish and maintain strong working relationships with processing handlers and client service managers to deliver ultimate service to clients, increasing their awareness and knowledge of client specific requirements.
• Maintain and, where possible, improve client relationship by delivering expectations and client service needs in a timely fashion.
• Monitoring of program experience for assigned clients, being aware of any anomalies and escalating any concerns as appropriate.

• Maintains ultimate responsibility for coordinating and effectively managing all query resolutions. Also monitors, understands and coordinates on key financial metrics, for regular update and discussion with client.
• Works closely with broking team to ensure they are kept apprised of client service, issues and that developing situations are escalated as necessary.
• Undertake travel as required to client, reinsurer and/or other Gallagher Re offices to attend relevant meetings, then ensuring meeting notes and follow up actions are completed.
• Compliance with legal requirements, industry regulations, organisational policies and Gallagher Re best practice and professional codes
• Adheres to standard internal processes, policies and procedures, and other external regulatory requirements.
• Technical knowledge and understanding of reinsurance business, all servicing functions and multiple classes of business are necessary to service clients effectively. Servicing functions within remit are placement support, premium billing, claims and pro-rata processing.

• Educated to A-Level standard or equivalent
• CII qualifications or studying towards would be helpful
• Experience of a similar role within insurance or reinsurance is essential
• Strong IT skills (Microsoft Office).
• Excellent interpersonal skills (Written and Verbal).
• Attention to detail.
• Ability to coordinate and prioritise.
• Ability to build strong working relationships with both Clients and Colleagues.
• Eligible to work in the UK

On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.

Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:

• Minimum of 25 days holiday, plus bank holidays, and the option to ‘buy’ extra days
• Defined contribution pension scheme, which Gallagher will also contribute to
• Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x
• Income protection, we’ll cover up to 50% of your annual income, with options to top up
• Health cash plan or Private medical insurance

Other benefits include:

• Three fully paid volunteering days per year
• Employee Stock Purchase plan, offering company shares at a discount
• Share incentive plan, HMRC approved, tax effective, stock purchase plan
• Critical illness cover
• Discounted gym membership, with over 3,000 gyms nationally
• Season ticket loan
• Access to a discounted voucher portal to save money on your weekly shop or next big purchase
• Emergency back-up family care
• And many more…

We value inclusion and diversity

Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long-term health conditions or disabilities.

We understand that applicants may have disabilities, if you do, you may find some parts of the recruitment process more challenging than others. Don’t worry, we’re here to help, however, we can only do this if you let us know.

Should you require reasonable adjustments to your application, please get in touch with . If you’d prefer to speak on the phone, please request a call back, leaving details, so we get in touch.

Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. We are committed to diversity and opportunity for all and are opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age and those with caring responsibilities.

Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws.

Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

Client Services Administrator / Ramsbottom - North Manchester / Permanent Role / Salary £25,000 - £7000 Dependent on Experience + Excellent Benefits / Full Time Office Based

Client Services Administrator Benefits

• Salary - 5,000 - 7,000 Dependent on Exp
• Annual Bonus
• 25 Days Holiday
• Pension
• Free Parking
• Study Support

Client Services Administrator Role

NC Associates are working exclusively with a long-established financial services organisation based in Ramsbottom North Manchester to assist in recruiting a Client Services Administrator. This is a great opportunity to work for a prestige organisation which can build on your existing experience. They are looking for someone who has previous experience within administration, excellent communicational skills both written and verbally as well as having the ability to work under pressure. As a Client Services Administrator you will be working within a small team and reporting directly into the Director. 

Client Services Administrator Responsibilities

• Provide pre- and post-sales administration support to Para-planners/Advisers including Preparation of Engagement Letters, provision of Letters of Authority/Change of Agency Letters, downloading of Fact Find for completion, Client Agreements, Obtaining Provider Application Forms, setting up virtual files for new clients, obtain valuations of existing client policies, obtaining quotes, completing meeting follow ups, completing periodic suitability assessments where policies assessed as suitable, and so on.
• Provide up to date valuations to Para-planners/Advisers in respect of existing clients.
• Provide any relevant support information regarding existing clients to Adviser prior to meeting with client.
• Assist other team members in maintaining an accurate back office system and other client records.
• Pro-actively enhance industry and company knowledge, through external and internal sources.
• Participate in appropriate company and departmental training, competence and development initiatives.
• Answer telephone and deal with initial telephone enquiries.
• Answer intercom to meet and greet visitors.
• Carry out other duties as may reasonably be required to support all team members

 Client Services Administrator Experience Required

• Excellent communicational skills both verbally and written
• Good systems experience with both Excel and word documents
• Ability to work to tight deadlines and working under pressure
• Previous experience within the financial services sector would be desirable
• Excellent team player .

What's on Offer?

This is a really good opportunity to work with a long established organisation which is known to develop its staff, you will gain invaluable experience while working in an excellent and friendly office and have the opportunity to work very closely with directors.  Please get in touch for immediate consideration by contacting Wayne Caunce at NC Associates - (phone number removed) or email (url removed)

We are committed to diversity and inclusion. We welcome all applicants of identity, personal characteristics, or background.

• Salary of 27,000 - 29,000pa (DOE)
• Monday to Friday, 8:30am - 5:30pm (45 min lunch)
• 25 days holiday, plus bank holidays (Christmas shutdown)
• Free parking and good public transport links

• Processing a high volume of customer orders and queries via phone and email.
• Advising and informing customers about the company's services, including same-day and next-day delivery options.
• Calculate quotations & follow-up to convert to sales orders
• Develop and maintain strong, positive relationships with customers and tradespeople to support effective communication, service delivery, and long-term client satisfaction.

• Proven experience in order processing, ensuring accuracy and efficiency in handling customer orders.
• Skilled in building and maintaining strong customer relationships - in person & over the phone
• Demonstrates strong attention to detail when working with high volume product codes
• Proficient IT skills across MS Packages & CRMs

Client Service Advisor

Ref: BCR/JP/31740

Bromsgrove

30,000 - 35,000

Bell Cornwall Recruitment are pleased to be hiring a Client Service Advisor for a well-established client in Bromsgrove. They are looking for a pro-active and enthusiastic person with previous experience in wealth management/financial advisory services.

Client Service Advisor responsibilities:

• First point of contact for client queries
• Maintain records and ensure FCA compliance
• Support advisors with workflow and priorities
• Complete admin tasks and process new business
• Liaise with providers and investment platforms

The ideal candidate will have:

• MUST HAVE experience within Wealth Management/ Financial Advisory
• Knowledge of pensions, investments and protection products
• Ability to commute to Bromsgrove office
• Strong written and verbal communication skills
• Excellent organisation skills

If you have previous experience within wealth management or financial advisory services, don't hesitate to get in touch now!

Interested? Please click the 'APPLY' button now!

BCR aim to get back to all successful applicants within 24 hours however if you have not received a response within this period then it may be that your application has been unsuccessful.

BELL CORNWALL RECRUITMENT

We want to make finding a job that you will love as effortless as possible and can offer evening appointments to fit around your working life.

Love Work Be Happy

Follow BCR on Twitter @LoveWorkBeHappy to view all of the latest jobs.

(For the purposes of recruiting for this vacancy Bell Cornwall Recruitment is acting as a recruitment agency. Bell Cornwall Recruitment is an equal opportunities employer who welcomes applications from all age groups)

PA/Executive Assistants, Secretarial, Reception, Administration, Marketing, IT, HR, Law, Finance, Customer Services, Sales

Our client is a fast-growing Fintech company, delivering intelligent, tech-driven solutions for seamless international finance management. They're now looking for a Client Service Executive to join their team.
This is a fantastic opportunity for someone with a passion for client success and a keen interest in Fintech. You'll be the first point of contact for clients, providing expert support and building strong, lasting relationships.
Key Responsibilities:

• Provide prompt and effective assistance for online platform queries.
• Support clients with currency trade execution and ensure accuracy.
• Investigate and resolve payment and banking issues, acting as a liaison between internal teams and clients.
• Offer strategic currency guidance, using your understanding of global FX solutions to identify process improvements.
• Act as the primary day-to-day contact for clients, ensuring clear communication and timely service delivery.
• Manage client accounts, monitor progress, and address concerns proactively.
• Prepare and deliver reports, proposals, demos, and training sessions.
• Identify upselling and cross-selling opportunities to enhance client relationships.

Experience required:

• 1-3+ years in a client-facing or customer service role.
• Strong communication and problem-solving skills.
• Detail-oriented, especially with financial data.
• Experience in Fintech or financial services is a plus.

We are happy to provide application and/or accessibility support, please contact your Marks Sattin or Grafton consultant directly to discuss your needs. We're committed to protecting the privacy of all our candidates and clients, please visit (url removed) and (url removed) for our privacy policy.

Our client is a fast-growing Fintech company, delivering intelligent, tech-driven solutions for seamless international finance management. They're now looking for a Client Service Executive to join their team.
This is a fantastic opportunity for someone with a passion for client success and a keen interest in Fintech. You'll be the first point of contact for clients, providing expert support and building strong, lasting relationships.
Key Responsibilities:

• Provide prompt and effective assistance for online platform queries.
• Support clients with currency trade execution and ensure accuracy.
• Investigate and resolve payment and banking issues, acting as a liaison between internal teams and clients.
• Offer strategic currency guidance, using your understanding of global FX solutions to identify process improvements.
• Act as the primary day-to-day contact for clients, ensuring clear communication and timely service delivery.
• Manage client accounts, monitor progress, and address concerns proactively.
• Prepare and deliver reports, proposals, demos, and training sessions.
• Identify upselling and cross-selling opportunities to enhance client relationships.

Experience required:

• 1-3+ years in a client-facing or customer service role.
• Strong communication and problem-solving skills.
• Detail-oriented, especially with financial data.
• Experience in Fintech or financial services is a plus.

We are happy to provide application and/or accessibility support, please contact your Marks Sattin or Grafton consultant directly to discuss your needs. We're committed to protecting the privacy of all our candidates and clients, please visit (url removed) and (url removed) for our privacy policy.

Client Service Advisor

Ref: BCR/JP/31740

Bromsgrove

30,000 - 35,000

Bell Cornwall Recruitment are pleased to be hiring a Client Service Advisor for a well-established client in Bromsgrove. They are looking for a pro-active and enthusiastic person with previous experience in wealth management/financial advisory services.

Client Service Advisor responsibilities:

• First point of contact for client queries
• Maintain records and ensure FCA compliance
• Support advisors with workflow and priorities
• Complete admin tasks and process new business
• Liaise with providers and investment platforms

The ideal candidate will have:

• MUST HAVE experience within Wealth Management/ Financial Advisory
• Knowledge of pensions, investments and protection products
• Ability to commute to Bromsgrove office
• Strong written and verbal communication skills
• Excellent organisation skills

If you have previous experience within wealth management or financial advisory services, don't hesitate to get in touch now!

Interested? Please click the 'APPLY' button now!

BCR aim to get back to all successful applicants within 24 hours however if you have not received a response within this period then it may be that your application has been unsuccessful.

BELL CORNWALL RECRUITMENT

We want to make finding a job that you will love as effortless as possible and can offer evening appointments to fit around your working life.

Love Work Be Happy

Follow BCR on Twitter @LoveWorkBeHappy to view all of the latest jobs.

(For the purposes of recruiting for this vacancy Bell Cornwall Recruitment is acting as a recruitment agency. Bell Cornwall Recruitment is an equal opportunities employer who welcomes applications from all age groups)

PA/Executive Assistants, Secretarial, Reception, Administration, Marketing, IT, HR, Law, Finance, Customer Services, Sales

The Opportunity:

As a Swedish Client Service Associate, you will be a part of an energetic environment managing daily tasks at one of the world's preeminent private money managers. You are encouraged to ask questions, improve processes, and propose fresh solutions. We base your evaluation performance on meritocracy and invest in employee development to help progression and growth within the firm.

The more value you can add, the quicker you will be on your way to earning more advanced opportunities. That is how our top executives got there, and we think you can do it too. In fact, we hope you will promote to your next role within 2 or more years (a typical outcome for successful employees).

The Day-to-Day:

• Every day in this role is different! Expect a dynamic day where you will liaise Sale Representatives, Investment Counsellors, and many other parties. You will:

• Partner directly with top banks (who are our custodians) to assist with administrative and operational tasks

• Gain exposure to other European countries' businesses

• Help Investment Counsellors with relationship management by working with existing clients on operational inquiries

• Help produce reports based on the current situation of prospective clients

• Be a direct contact or expert in multiple subjects to develop your skills once you assume more responsibility

• Report to your client Service Team Leader who will aid in your on-the-job training and professional development

Your Qualifications:

• A university degree or equivalent combination of education and experience (Finance/Economics/Business is a plus)

• Native/Fluent Swedish and English skills

• You can connect with a wide array of audiences by phone and email with a focus on client service

• Work well in a collaborative, team-oriented setting

• Commitment to maintain quality of work while sticking to a timeline

Why Fisher Investments Europe:

The global Fisher organisation distinguishes itself by putting clients first, providing unmatched service, and taking a personalised approach to investing. You can feel confident knowing that we align with our clients’ best interests by using a simple and transparent fee structure and recognised European custodians.

It’s the people that make the Fisher purpose possible, and to help our employees meet their long-term goals, we offer an array of benefits, including:

• 100% paid premiums for our top-tier supplemental medical, dental and annual health screening plans for employees and their qualified dependents
• 28 days annual leave, with the ability to purchase up to 3 additional days per year, plus up to 8 paid holidays
• Enhanced maternity pay package with 16 weeks’ top up to full base pay for eligible employees
• $10,000* fertility, hormonal health and family-forming benefit
• A retirement pension plan, featuring a 9% company contribution of base pay with an additional company match of up to 5% of base pay on personal contributions
• Gym subsidy of up to £50 per month
• Employee Assistance Program and other emotional wellbeing services
• A collaborative working environment that practises ongoing training, educational support and employee appreciation events
• This is an in-office role. Based on your role, tenure, and performance eligibility you may have the opportunity to participate in our hybrid work from home program. This program is subject to change.

*Employees residing outside of the US will be eligible for the $10,000 equivalent in their local currency.

FISHER INVESTMENTS EUROPE IS AN EQUAL OPPORTUNITY EMPLOYER

The Opportunity:

As a Swedish Client Service Associate, you will be a part of an energetic environment managing daily tasks at one of the world's preeminent private money managers. You are encouraged to ask questions, improve processes, and propose fresh solutions. We base your evaluation performance on meritocracy and invest in employee development to help progression and growth within the firm.

The more value you can add, the quicker you will be on your way to earning more advanced opportunities. That is how our top executives got there, and we think you can do it too. In fact, we hope you will promote to your next role within 2 or more years (a typical outcome for successful employees).

The Day-to-Day:

• Every day in this role is different! Expect a dynamic day where you will liaise Sale Representatives, Investment Counsellors, and many other parties. You will:

• Partner directly with top banks (who are our custodians) to assist with administrative and operational tasks

• Gain exposure to other European countries' businesses

• Help Investment Counsellors with relationship management by working with existing clients on operational inquiries

• Help produce reports based on the current situation of prospective clients

• Be a direct contact or expert in multiple subjects to develop your skills once you assume more responsibility

• Report to your client Service Team Leader who will aid in your on-the-job training and professional development

Your Qualifications:

• A university degree or equivalent combination of education and experience (Finance/Economics/Business is a plus)

• Native/Fluent Swedish and English skills

• You can connect with a wide array of audiences by phone and email with a focus on client service

• Work well in a collaborative, team-oriented setting

• Commitment to maintain quality of work while sticking to a timeline

Why Fisher Investments Europe:

The global Fisher organisation distinguishes itself by putting clients first, providing unmatched service, and taking a personalised approach to investing. You can feel confident knowing that we align with our clients’ best interests by using a simple and transparent fee structure and recognised European custodians.

It’s the people that make the Fisher purpose possible, and to help our employees meet their long-term goals, we offer an array of benefits, including:

• 100% paid premiums for our top-tier supplemental medical, dental and annual health screening plans for employees and their qualified dependents
• 28 days annual leave, with the ability to purchase up to 3 additional days per year, plus up to 8 paid holidays
• Enhanced maternity pay package with 16 weeks’ top up to full base pay for eligible employees
• $10,000* fertility, hormonal health and family-forming benefit
• A retirement pension plan, featuring a 9% company contribution of base pay with an additional company match of up to 5% of base pay on personal contributions
• Gym subsidy of up to £50 per month
• Employee Assistance Program and other emotional wellbeing services
• A collaborative working environment that practises ongoing training, educational support and employee appreciation events
• This is an in-office role. Based on your role, tenure, and performance eligibility you may have the opportunity to participate in our hybrid work from home program. This program is subject to change.

*Employees residing outside of the US will be eligible for the $10,000 equivalent in their local currency.

FISHER INVESTMENTS EUROPE IS AN EQUAL OPPORTUNITY EMPLOYER