45,586 Customer Support jobs in the United Kingdom

Customer Support
Leicester
Salary 25-35k DOE
20 days holiday, plus bank holidays. Rising by 1 day per year. Annual bonus of 1 month’s salary. 7.5% pension contribution

Job function:

To provide telematics assistance to new and existing clients.

Key Responsibilities:

• Provide first-line technical support to customers using Telematics systems
• Manage and resolve technical queries in a timely and professional manner
• Handle activations via our online portal
• Configure and manage Telematics units through the portal
• Work collaboratively with internal teams to ensure smooth onboarding and support processes

About You:

• Previous experience in a customer support or technical support role (ideally within Telematics or a tech environment)
• Strong communication and problem-solving skills
• Comfortable using web-based portals and configuration tools
• Detail-oriented with the ability to manage multiple tasks and priorities

Candidate profile:

• GCSE or equivalent in English, Mathematics and at least 2 other subject, ideally one of which is a science discipline.
• A self-motivator with the ability to take own initiative.
• IT-literate with a technical aptitude.
• Experience/knowledge of commercial vehicle/telematics industry advantageous.
• Interest in technology, communications, telematics.
• German-speaking advantageous.

SER-IN

• Join our fast-paced Customer Support team to troubleshoot SaaS fleet management solutions across EMEA.
li>You’ll handle technical queries, resolve issues via phone/email, and collaborate cross-functionally to ensure customer satisfaction. < i>Ideal candidates have customer-facing experience, strong communication skills, and a proactive, solution-driven mindset.

• Join our fast-paced Customer Support team to troubleshoot SaaS fleet management solutions across EMEA.
li>You’ll handle technical queries, resolve issues via phone/email, and collaborate cross-functionally to ensure customer satisfaction. < i>Ideal candidates have customer-facing experience, strong communication skills, and a proactive, solution-driven mindset.

TECHNICAL CUSTOMER SUPPORT SPECIALIST

Salary : £30,000

Location : Northwich - hybrid

Contract: Permanent

Hours: Mon-Fri (08:00-17:00) or (08:30-17:30)

This role is perfect for someone who thrives on helping others and enjoys the challenge of providing expert technical advice across a diverse product range. You will be at the heart of customer interactions, supporting both clients and internal teams with .

Location: KFF – Site based Aylesford

Salary: £27,107 plus benefits and excellent career development opportunities!

Are you ready to dive into the world of fresh and specialty produce? At KFF, we are passionate about what we do, and we want you to be a part of our journey!

KFF is proud to be part of the Sysco global family, which means our customers enjoy the benefits of our extensive reach, economies of scale, and a wealth of industry insights. Join us and help us deliver exceptional service to our valued customers!

As a Customer Support Advisor , you will be the first point of contact for our customers, providing top-notch service through phone, email, and web chat. Your mission? To assist with orders and resolve queries with a smile!

• Process orders accurately and fulfill customer requirements.
• Achieve sales and service KPIs in line with KFF standards.
• Understand the impact of customer service across the business.
• Build and maintain strong customer relationships through effective communication.
• Investigate customer issues and collaborate with relevant teams for swift resolutions.
• Take ownership of customer queries and keep systems updated.
• Process customer feedback in accordance with KFF procedures.

• Experience in an office or customer service environment.
• A passion for delivering excellent customer service.
• Sales experience is a plus!
• Exceptional attention to detail.
• Strong problem-solving and decision-making skills.
• Self-motivated with a drive to exceed expectations.
• Proficient in PC usage.

• 37.5 hours per week.
• 8-hour shifts with a 30-minute unpaid break (Current operating hours: 08:30 – 18:00).
• Work any 5 days from 7 (weekend shifts on a rota basis).

• Generous discounts on a variety of delicious food and award-winning products.
• Generous holiday allowance.
• Recognition awards and incentives.
• Pension plan.
• Real career growth opportunities within Sysco, the world’s leading foodservice business.
• And much more!

Ready to make a difference? Apply now and join our passionate team!

Internationally successful: The Wienerberger Group

Come and join us as a Customer Support Advisor at our Head Office in Cheadle.

Wienerberger is a leading international provider of building materials and infrastructure solutions. We improve the quality of life and shape the future of construction.

About the Role

As Customer Support Advisor you will deliver outstanding service to our customers, building strong trusting relationships and handling their orders promptly and accurately.

You’ll be providing seamless communication for the customer, ensuring the dispatch/logistics team are kept in the loop to make sure our products arrive when needed.

You’ll be joining a friendly team based at our Head Office, with excellent training to help you succeed, and opportunities to develop in the business.

Duties also include:

• Maintain excellent relationships with the external sales team
li>Participate in customer visits and attend sales meetings
• Data checking & verifying schedules
• Providing customers with regular updates on their cases
• Supporting the sales team with pricing, orders and investigating problems

Hours of Work:  Monday to Friday, 9.00am – 5.00pm

About You

You will be an experienced Customer Service/Customer Support professional who has helped customers with queries and investigated issues.

You’ll have a positive attitude and a commitment to excellent customer service.

Strong communication (verbal and written) is key as you’ll regularly be corresponding via email or phone call with both customers and internal colleagues.

You’ll also have

• Good analytical skills
• Ability to work calmly under pressure
• Proficient in Microsoft applications (Word, Outlook, Excel etc)
• Able to work both on own initiative and as part of a team
• Good team playing skills

About our Benefits

• Salary up to £27,000 (depending on experience)
li>Professional growth, training, and opportunities to hone your skills and knowledge
• Annual bonus scheme up to 4%
• Ability to purchase additional holidays
• Company Pension
• SIP – ability to become a shareholder via our Share Scheme
< i>Life Assurance
• Flexible benefits offering (including health, wellbeing and money saving opportunities)

About us

With our 19,000 employees at 216 locations in 28 countries, we improve the lives of people all over the world. Our products and system solutions enable energy-efficient, healthy, climate-friendly and affordable living.

So what are you waiting for?  Come and join Wienerberger as a Customer Support Advisor and start growing your career with us today!

The closing date for this role is subject to change and may be closed earlier than advertised.

Position: Customer Support Advisor at Hillcrest Estate Management

Location: 174 Whiteladies Road, Clifton, Bristol BS8 2XU

Working Hours: Mon-Thurs 9.00-17.30, Fri 9.00-16.00

Salary: 23,700 per annum

About Hillcrest Estate Management:

Hillcrest Estate Management, founded in 1985 by Arthur G.W. Jenner, is a respected entity in the Residential Block Management sector, with offices in Bristol. With over 40 years of industry experience, we stand as one of the most established firms in the field. Hillcrest's exclusive focus on Leasehold Management underscores our dedication to providing specialised expertise in this area.

Hillcrest is part of the Trinity Property Group, an Odevo Group Company.

Benefits:

We value and promote a positive work-life balance. Providing a balanced, enjoyable career is important to us, and we work hard to make sure everyone feels a valued part of our organisation. You will receive a competitive salary that will match your skills and experience, as well as the following benefits:

• 24 days annual leave for work-life balance.
• Discounts on shopping and services through Perkbox.
• Employee Assistance Programme for confidential support.
• Hybrid and flexible work opportunities.
• Financial support for personal development.
• Opportunities for career growth.
• Recognition incentives.
• Cycle to Work scheme for a healthy lifestyle.
• Employee Referral Scheme for potential bonuses.

Job Description:

The Customer Support Advisor is responsible for the day to day running of the Hillcrest office and being the first point of contact for our clients. Key responsibilities and tasks include:

• Answering phone calls and handling client queries professionally
• Managing client keys, key logs, and processing payments for fobs and keys
• Maintaining accurate leaseholder records and updating databases (Propman)
• Assisting with office maintenance, including coordinating annual servicing and inspections
• Handling petty cash and ordering office supplies
• Scanning invoices, managing queries, and supporting the accounts team
• Supporting the maintenance team with administrative tasks
• Opening and distributing daily post

Qualifications and Skills:

Candidates for this position should have the following skills and qualifications:

• Experience in customer service or administrative roles
• Strong communication skills, both written and verbal
• Good IT skills, with knowledge of Microsoft Office (Word, Excel, Outlook)
• Excellent attention to detail and organisational skills
• Ability to manage multiple tasks efficiently

Application Process:

All applicants must be eligible to live and work in the UK without restrictions, and documented evidence of eligibility will be required.

For further information, or to explore more opportunities, you can visit Hillcrest Estates Management on LinkedIn or our website. If you have questions or would like more details, you can contact our recruitment team at (phone number removed), quoting the reference number #LI-EJ1.

The Company: 

• p>A market leading diagnostics company. 

• Global business 

• A progressive, high-tech healthcare business. 

• Invest in their staff. 

• Offer career progression opportunities. 

The Role of the Customer Support Engineer 

li>

Engineering and customer support role, working in a team of 4, covering 7 hospital sites across Hampshire and Dorset 

• Attending to breakdowns, repair and PPM. 

• Key activities will be troubleshooting and ownership of faults, routine housekeeping and preventative maintenance across the sites’ portfolio. 

  < li>

• Will also be providing customer training on the equipment 

• Covering the IVD portfolio 

• Full Product and training provided 

Benefits of the Customer Support Engineer 

li>

£52,170 basic salary with some flex potentially depending on experience 

/li>

• Bonus 12% of Salary 

• Car or £7200 allowance  

  < li>

• Group Income Protection

• Employee Assistance Programme

• Pension  

  /li>

• Life Assurance, 

• Benefit Funding 

The Ideal Person for the Customer Support Engineer 

li>

Must have an engineering qualification, Bsc or HND of equivalent 

• Ideally you will have clinical pathology diagnostics experience  

  /li>

• Will look at other complex medical equipment such as MRI systems 

• An ambitious and motivated, qualified field service professional  

  /li>

• You have good electro-mechanical systems knowledge, however our client is able to train and develop your skills and knowledge 

• A logical and process-driven mindset driven & ability to manage personal time 

• Disciplined to deliver service support in line with service KPIs 

• Quick learnerwith innovative and continual improvement mind-set 

• Experience of “on-site” customer-facing engineering support 

• Proven track record of troubleshooting experience 

• Good working knowledge of electronics, electro-mechanical systems and information technology 

• Knowledge of Customer Relationship Management  

  /li>

• A valid driver’s license and indefinite rights of working in UK are required 

  < li>

• Must be living in Hampshire or Dorset 

If you think the role of Customer Support Engineer is for you, apply now! 

Consultant: David Gray 

Email: (url removed) 

Tel no. (phone number removed) 

Candidates must be eligible to work and live in the UK. 

About On Target 

At On Target, we specialise in sales, technical and commercial jobs in the Engineering, Construction, Building Services, Medical & Scientific, and Commercial & Industrial Solutions sectors, enabling our consultants to become experts in their market sector. We place all levels of personnel, up to Director across the UK and internationally.