45,586 Customer Support jobs in the United Kingdom

Customer Support

Newmarket, Eastern £27000 - £32000 Annually Exact Sourcing Limited

Posted 9 days ago

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Job Description

permanent

We’re excited to offer a fantastic opportunity for a Customer Support professional to join our client’s growing organisation based in Newmarket.

This company truly values its employees, offering a range of excellent benefits including free onsite parking, enhanced holiday entitlement, private healthcare, a birthday gift, and loyalty tax-free bonuses after three years of service.

This is a diverse and fast-paced role where no two days are the same. You’ll draw on a wide range of skills—from delivering outstanding customer service and managing data to processing service orders and coordinating the shipment of parts. You’ll also provide ongoing support to ensure a seamless experience for clients.

As the Customer Support, you will be:

  • Responding to client enquiries via email or phone
  • li>Processing new orders, returns and shipping
  • Processing service triage & bookings
  • Ordering parts for field service personnel or directly for customers
  • Data management
  • Lead generation for cross-selling
  • Stock/Demo Stock Management

As the Customer Support, you will have:

  • Customer service experience in a similar role
  • Order management experience
  • A team-oriented attitude
  • Great communication skills with in-house teams and customers
  • Proficiency with IT systems, SAP and Salesforce experience would be a distinct advantage

If you think this Customer Support role is for you, please do get in touch.

By applying for this Customer Support vacancy, you are agreeing to your CV being held on our database, stored confidentially and securely. Your CV details will be used and kept only to provide recruitment services from us.

We will only send your details to clients once discussed with you and your data will not be shared with any other third party. You can ask for the deletion or correction of your data, or to opt out of this service at any point by informing Exact Sourcing. We very much look forward to hearing from you and will be reviewing all applications over the next 2 to 3 weeks.

If you are selected, we will be in contact and if not, we will be keeping your details on file for any future vacancies. Please 'like’ us on Facebook to keep updated with any future opportunities.

Exact Sourcing is an equal opportunities employment agency.

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Customer Support

Braunstone, East Midlands £25000 - £35000 Annually SER Limited

Posted 9 days ago

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Job Description

permanent

Customer Support
Leicester
Salary 25-35k DOE
20 days holiday, plus bank holidays. Rising by 1 day per year. Annual bonus of 1 month’s salary. 7.5% pension contribution

Job function:

To provide telematics assistance to new and existing clients.

Key Responsibilities:

  • Provide first-line technical support to customers using Telematics systems
  • Manage and resolve technical queries in a timely and professional manner
  • Handle activations via our online portal
  • Configure and manage Telematics units through the portal
  • Work collaboratively with internal teams to ensure smooth onboarding and support processes

About You:

  • Previous experience in a customer support or technical support role (ideally within Telematics or a tech environment)
  • Strong communication and problem-solving skills
  • Comfortable using web-based portals and configuration tools
  • Detail-oriented with the ability to manage multiple tasks and priorities

Candidate profile:

  • GCSE or equivalent in English, Mathematics and at least 2 other subject, ideally one of which is a science discipline.
  • A self-motivator with the ability to take own initiative.
  • IT-literate with a technical aptitude.
  • Experience/knowledge of commercial vehicle/telematics industry advantageous.
  • Interest in technology, communications, telematics.
  • German-speaking advantageous.

SER-IN

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Customer Support Representative

Berkshire, South East Ascendion

Posted 9 days ago

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Job Description

permanent
  • Join our fast-paced Customer Support team to troubleshoot SaaS fleet management solutions across EMEA.
  • li>You’ll handle technical queries, resolve issues via phone/email, and collaborate cross-functionally to ensure customer satisfaction. < i>Ideal candidates have customer-facing experience, strong communication skills, and a proactive, solution-driven mindset.
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Customer Support Representative

RG1 Reading, South East Ascendion

Posted 12 days ago

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Job Description

full time
  • Join our fast-paced Customer Support team to troubleshoot SaaS fleet management solutions across EMEA.
  • li>You’ll handle technical queries, resolve issues via phone/email, and collaborate cross-functionally to ensure customer satisfaction. < i>Ideal candidates have customer-facing experience, strong communication skills, and a proactive, solution-driven mindset.
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Technical Customer Support

Belfast, Northern Ireland Stryker

Posted today

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Job Description

**12 months Fixed Term Contract**
**Position Summary**
To offer a professional communication link between Stryker and our customer base for all technical support activities. Work as a liaison between customers and internal departments within the organization to ensure customer satisfaction. Responding with the appropriate action, providing answers, requested documents and replacements where appropriate.
**W** **hat you will do:**
+ Act as first point of contact for all technical enquiries and reported product problems.
+ Maintain the Technical Support and Returns (RPA) systems and records to satisfy customer technical issues, using verbal/printed information, troubleshooting, product assessment, product upgrade and product replacement as appropriate.
+ Support the expedited handling/investigation of complaint issues and ensure the appropriate handling of returned products related to technical support issues.
+ Develop and maintain procedures, checklists, and other document tools to support/streamline the technical support function.
+ Maintain the device tracking system.
+ Support Field Correction (recall) activities as needed.
+ Ensure excellent follow-up on all customer-initiated issues.
+ Process material through decontamination area.
+ Maintain systems for the receipt and recording of customer complaints.
+ Build relationships and fosters teamwork with team members, leadership and individuals within other departments.
+ Assist in the generation of TSR, Returns trending for TRB.
+ Assist with activities to improve compliance (regulatory and QMS)
**W** **hat you need:**
+ Minimum Qualification: Level 3 qualification, or equivalent.
+ 2 years of related experience, ideally within Technical Support.
+ Familiar in working with Microsoft Office and ERP Systems
+ Strong communication skills; both verbal and written
+ Experience in ISO 13485 and regulated industry experience is desirable.
+ Experience in managing daily workloads, continuous improvement initiatives such as process, quality, customer experience or productivity projects,
+ Service and solution oriented
+ Good at networking and communication
+ Ability to work independently and meet deadlines.
+ Occasional lifting - up to 30 pounds
Stryker is a global leader in medical technologies and, together with its customers, is driven to make healthcare better. The company offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 150 million patients annually.
Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer - M/F/Veteran/Disability.
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Technical Customer Support

Northwich, North West Robert Walters

Posted 3 days ago

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Job Description

permanent

TECHNICAL CUSTOMER SUPPORT SPECIALIST

Salary : £30,000

Location : Northwich - hybrid

Contract: Permanent

Hours: Mon-Fri (08:00-17:00) or (08:30-17:30)

This role is perfect for someone who thrives on helping others and enjoys the challenge of providing expert technical advice across a diverse product range. You will be at the heart of customer interactions, supporting both clients and internal teams with .

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Customer Support Advisor

Aylesford, South East kff

Posted today

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Job Description

Join Our Team as a Customer Support Advisor!

Location: KFF – Site based Aylesford

Salary: £27,107 plus benefits and excellent career development opportunities!

Are you ready to dive into the world of fresh and specialty produce? At KFF, we are passionate about what we do, and we want you to be a part of our journey!

About Us

KFF is proud to be part of the Sysco global family, which means our customers enjoy the benefits of our extensive reach, economies of scale, and a wealth of industry insights. Join us and help us deliver exceptional service to our valued customers!

Your Role

As a Customer Support Advisor , you will be the first point of contact for our customers, providing top-notch service through phone, email, and web chat. Your mission? To assist with orders and resolve queries with a smile!

Key Responsibilities
  • Process orders accurately and fulfill customer requirements.
  • Achieve sales and service KPIs in line with KFF standards.
  • Understand the impact of customer service across the business.
  • Build and maintain strong customer relationships through effective communication.
  • Investigate customer issues and collaborate with relevant teams for swift resolutions.
  • Take ownership of customer queries and keep systems updated.
  • Process customer feedback in accordance with KFF procedures.
What We’re Looking For
  • Experience in an office or customer service environment.
  • A passion for delivering excellent customer service.
  • Sales experience is a plus!
  • Exceptional attention to detail.
  • Strong problem-solving and decision-making skills.
  • Self-motivated with a drive to exceed expectations.
  • Proficient in PC usage.
Working Conditions
  • 37.5 hours per week.
  • 8-hour shifts with a 30-minute unpaid break (Current operating hours: 08:30 – 18:00).
  • Work any 5 days from 7 (weekend shifts on a rota basis).
What You’ll Gain
  • Generous discounts on a variety of delicious food and award-winning products.
  • Generous holiday allowance.
  • Recognition awards and incentives.
  • Pension plan.
  • Real career growth opportunities within Sysco, the world’s leading foodservice business.
  • And much more!

Ready to make a difference? Apply now and join our passionate team!

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Customer Support Advisor

Gatley, North West £23000 - £27000 Annually Wienerberger Ltd

Posted 2 days ago

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Job Description

permanent

Internationally successful: The Wienerberger Group

Come and join us as a Customer Support Advisor at our Head Office in Cheadle.

Wienerberger is a leading international provider of building materials and infrastructure solutions. We improve the quality of life and shape the future of construction.

About the Role

As Customer Support Advisor you will deliver outstanding service to our customers, building strong trusting relationships and handling their orders promptly and accurately.

You’ll be providing seamless communication for the customer, ensuring the dispatch/logistics team are kept in the loop to make sure our products arrive when needed.

You’ll be joining a friendly team based at our Head Office, with excellent training to help you succeed, and opportunities to develop in the business.

Duties also include:

  • Maintain excellent relationships with the external sales team
  • li>Participate in customer visits and attend sales meetings
  • Data checking & verifying schedules
  • Providing customers with regular updates on their cases
  • Supporting the sales team with pricing, orders and investigating problems

Hours of Work:  Monday to Friday, 9.00am – 5.00pm

About You

You will be an experienced Customer Service/Customer Support professional who has helped customers with queries and investigated issues.

You’ll have a positive attitude and a commitment to excellent customer service.

Strong communication (verbal and written) is key as you’ll regularly be corresponding via email or phone call with both customers and internal colleagues.

You’ll also have

  • Good analytical skills
  • Ability to work calmly under pressure
  • Proficient in Microsoft applications (Word, Outlook, Excel etc)
  • Able to work both on own initiative and as part of a team
  • Good team playing skills

About our Benefits

  • Salary up to £27,000 (depending on experience)
  • li>Professional growth, training, and opportunities to hone your skills and knowledge
  • Annual bonus scheme up to 4%
  • Ability to purchase additional holidays
  • Company Pension
  • SIP – ability to become a shareholder via our Share Scheme
  • < i>Life Assurance
  • Flexible benefits offering (including health, wellbeing and money saving opportunities)

About us

With our 19,000 employees at 216 locations in 28 countries, we improve the lives of people all over the world. Our products and system solutions enable energy-efficient, healthy, climate-friendly and affordable living.

So what are you waiting for?  Come and join Wienerberger as a Customer Support Advisor and start growing your career with us today!

The closing date for this role is subject to change and may be closed earlier than advertised.

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Customer Support Advisor

Bristol, South West £23700 Annually Hillcrest Estate Management

Posted 3 days ago

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Job Description

permanent

Position: Customer Support Advisor at Hillcrest Estate Management

Location: 174 Whiteladies Road, Clifton, Bristol BS8 2XU

Working Hours: Mon-Thurs 9.00-17.30, Fri 9.00-16.00

Salary: 23,700 per annum

About Hillcrest Estate Management:

Hillcrest Estate Management, founded in 1985 by Arthur G.W. Jenner, is a respected entity in the Residential Block Management sector, with offices in Bristol. With over 40 years of industry experience, we stand as one of the most established firms in the field. Hillcrest's exclusive focus on Leasehold Management underscores our dedication to providing specialised expertise in this area.

Hillcrest is part of the Trinity Property Group, an Odevo Group Company.

Benefits:

We value and promote a positive work-life balance. Providing a balanced, enjoyable career is important to us, and we work hard to make sure everyone feels a valued part of our organisation. You will receive a competitive salary that will match your skills and experience, as well as the following benefits:

  • 24 days annual leave for work-life balance.
  • Discounts on shopping and services through Perkbox.
  • Employee Assistance Programme for confidential support.
  • Hybrid and flexible work opportunities.
  • Financial support for personal development.
  • Opportunities for career growth.
  • Recognition incentives.
  • Cycle to Work scheme for a healthy lifestyle.
  • Employee Referral Scheme for potential bonuses.

Job Description:

The Customer Support Advisor is responsible for the day to day running of the Hillcrest office and being the first point of contact for our clients. Key responsibilities and tasks include:

  • Answering phone calls and handling client queries professionally
  • Managing client keys, key logs, and processing payments for fobs and keys
  • Maintaining accurate leaseholder records and updating databases (Propman)
  • Assisting with office maintenance, including coordinating annual servicing and inspections
  • Handling petty cash and ordering office supplies
  • Scanning invoices, managing queries, and supporting the accounts team
  • Supporting the maintenance team with administrative tasks
  • Opening and distributing daily post

Qualifications and Skills:

Candidates for this position should have the following skills and qualifications:

  • Experience in customer service or administrative roles
  • Strong communication skills, both written and verbal
  • Good IT skills, with knowledge of Microsoft Office (Word, Excel, Outlook)
  • Excellent attention to detail and organisational skills
  • Ability to manage multiple tasks efficiently

Application Process:

All applicants must be eligible to live and work in the UK without restrictions, and documented evidence of eligibility will be required.

For further information, or to explore more opportunities, you can visit Hillcrest Estates Management on LinkedIn or our website. If you have questions or would like more details, you can contact our recruitment team at (phone number removed), quoting the reference number #LI-EJ1.

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Customer Support Engineer

Hampshire, South East £52170 Annually On Target Recruitment Ltd

Posted 4 days ago

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Job Description

permanent

The Company: 

  • p>A market leading diagnostics company. 

  • Global business 

  • A progressive, high-tech healthcare business. 

  • Invest in their staff. 

  • Offer career progression opportunities. 

The Role of the Customer Support Engineer 

    li>

    Engineering and customer support role, working in a team of 4, covering 7 hospital sites across Hampshire and Dorset 

  • Attending to breakdowns, repair and PPM. 

  • Key activities will be troubleshooting and ownership of faults, routine housekeeping and preventative maintenance across the sites’ portfolio. 

    < li>
  • Will also be providing customer training on the equipment 

  • Covering the IVD portfolio 

  • Full Product and training provided 

Benefits of the Customer Support Engineer 

    li>

    £52,170 basic salary with some flex potentially depending on experience 

    /li>
  • Bonus 12% of Salary 

  • Car or £7200 allowance  

    < li>
  • Group Income Protection

  • Employee Assistance Programme

  • Pension  

    /li>
  • Life Assurance, 

  • Benefit Funding 

The Ideal Person for the Customer Support Engineer 

    li>

    Must have an engineering qualification, Bsc or HND of equivalent 

  • Ideally you will have clinical pathology diagnostics experience  

    /li>
  • Will look at other complex medical equipment such as MRI systems 

  • An ambitious and motivated, qualified field service professional  

    /li>
  • You have good electro-mechanical systems knowledge, however our client is able to train and develop your skills and knowledge 

  • A logical and process-driven mindset driven & ability to manage personal time 

  • Disciplined to deliver service support in line with service KPIs 

  • Quick learnerwith innovative and continual improvement mind-set 

  • Experience of “on-site” customer-facing engineering support 

  • Proven track record of troubleshooting experience 

  • Good working knowledge of electronics, electro-mechanical systems and information technology 

  • Knowledge of Customer Relationship Management  

    /li>
  • A valid driver’s license and indefinite rights of working in UK are required 

    < li>
  • Must be living in Hampshire or Dorset 

If you think the role of Customer Support Engineer is for you, apply now! 

Consultant: David Gray 

Email: (url removed) 

Tel no. (phone number removed) 

Candidates must be eligible to work and live in the UK. 

About On Target 

At On Target, we specialise in sales, technical and commercial jobs in the Engineering, Construction, Building Services, Medical & Scientific, and Commercial & Industrial Solutions sectors, enabling our consultants to become experts in their market sector. We place all levels of personnel, up to Director across the UK and internationally. 

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