4,260 Customer Support jobs in the United Kingdom

Salary:

£25,652 + Bonus + Excellent Benefits

Customer Support Executive - Ripon (HG4 1SL) - Managed Services

So, who are we? We are Managed Services, a part of the Wolseley Group - a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do – and best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild.  

Also, did we mention? In addition to the competitive salary, there are also benefits on tap – including.

Annual leave (increasing with length of service), a generous pension scheme (matched up to 9%), potential to earn bonuses, enhanced maternity / adoption leave and access to a great range of online and high street discounts.   

We also promote positive health and wellbeing by offering free access to healthcare, our popular YuLife app, our Cycle to Work scheme and more! 

As a Customer Support Executive based in Ripon , you’ll be responsible for:  

• Supporting our valued customers including Tesco, Asda, Morrisons, M&S and The Riverside Group by processing their orders mainly via email but also over the phone

• Liaising with other teams and our internal branch network to check stock and delivery timelines

• Answering general queries

• Building a great rapport with internal and external stakeholders

This is a Full Time Permanent Position hybrid role (3 days in the office and 2 at home) working 40 hours per week Monday to Friday mainly 08.00am - 5.00pm with an early rota of 07.00am - 4.00pm once every 8 or 9 weeks. There is also a requirement to work a Saturday 08.00am - 1.00pm once in every 4 weeks or a Sunday 10.00am - 4.00pm once every 4 weeks.

And here’s what we’d like you to have:

• Excellent customer service and relationship building skills

• Confidence talking to different people

• Strong organisational skills with attention to detail

• The ability to multi-task and manage your own workload

• Enthusiasm with an eagerness to learn

We look forward to receiving your application!

#ACHS100

Customer Support Executive

Since its launch in 2014, our client has transformed the way organisations bring the best people onto their boards. By combining technology with human insight, they disrupt traditional search methods to deliver stronger and more diverse shortlists for every role.

About the Role

Our client is looking for a highly professional and personable Customer Support Executive to be the first point of contact for their members, candidates, and clients. You will play a vital role in ensuring that everyone who interacts with our client has an excellent experience. This role is perfect for someone with strong communication skills, attention to detail, and a service-oriented mindset.

Your Key Responsibilities:

• Be the first point of contact for all incoming enquiries via phone, email, and the platform, ensuring they are responded to promptly and professionally.
• Review all role postings on the platform to ensure accuracy, quality, and consistency before they go live.
• Support the processing and evaluation of membership requests and referrals.
• Handle technical membership issues, troubleshooting where possible and liaising with the product team to ensure quick resolution.
• Answer direct calls from the main switchboard, ensuring professional and friendly communication.
• Provide general support to internal teams when needed including some diary management and external scheduling, ensuring smooth day-to-day operations.
• Maintain clear and accurate records of enquiries and escalate issues where appropriate.

Skills and Experience Required:

• Exceptional written and verbal communication skills – confident and professional in dealing with a wide range of stakeholders.
• Strong attention to detail and commitment to quality control.
• Highly organised, with the ability to manage a busy workload and competing priorities.
• Friendly, approachable, and service-driven, with a genuine desire to help people.
• Tech-savvy, with the ability to quickly learn and adapt to new systems.
• Previous experience in customer service, front-of-house, or administrative support is desirable but not essential.

Personal Attributes:

• Conscientious and reliable.
• Calm under pressure and able to manage multiple tasks at once.
• Tenacious, with a positive, can-do attitude.
• Professional, personable, and a natural communicator.

In addition to a great environment, you will receive the following benefits: 25 days holiday; Office closed over Christmas, and bank holidays; Flexible hours and hybrid working; Private health insurance with mental health and dental coverage, and 24/7 access to a private GP; Regular learning and development opportunities.

Location: Newcastle-Upon-Tyne

Hours: 37.5 hours per week

Hourly Rate: 12.59 - 13.15

We are seeking a proactive and detail-oriented individual to join our Customer Service Operations team in Newcastle-Upon-Tyne. This role is ideal for someone who thrives in a collaborative environment, demonstrates strong problem-solving abilities, and has a keen eye for accuracy and efficiency.

• Operate as a key member of a multi-skilled team, contributing to the delivery of high-quality customer service operations.
• Apply initiative and analytical thinking to resolve issues and improve processes.
• Communicate effectively with internal and external stakeholders, both verbally and in writing.
• Work confidently across various systems and platforms, including SAP, Outlook, and Microsoft Office.
• Perform data analysis and reporting using advanced Excel skills.
• Ensure all tasks are completed with a high level of attention to detail and accuracy.
• Support continuous improvement initiatives within the department.

• Proven experience working within customer service or operations environments.
• Strong collaboration and interpersonal skills.
• Excellent written and verbal communication abilities.
• Proficiency in SAP, Microsoft Outlook, and Microsoft Office Suite.
• Advanced Excel skills and strong analytical capabilities.
• High level of personal accuracy and attention to detail.
• Ability to work independently and manage multiple tasks effectively.
• Language skills may be required depending on the specific needs of the role.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)

Are you a customer services professional who is dedicated to delivering incredible customer experiences? Looking to take on a fresh, new challenge with a forward-thinking business? If, so, we would love to hear from you.

Overline is a telecommunications business offering a range of communications products designed to meet the needs of organisations requiring voice, Data, and other communication capabilities.

The Role

This role is a full-time, office-based position. It’s a great opportunity to work in a fast-paced environment and develop a rewarding career with a company that supports its people.

As a Customer Support Consultant, you will provide an efficient and effective service to customers focusing on first time resolutions, supporting internal and external customers.
Responsibilities

• Deal courteously, respectfully, and effectively with enquiries or requests from customers and clients.
• Trouble shooting and escalating customer queries (if required) to the correct departments or senior member of staff.
• Keeping customers informed of new products and services that could be beneficial to them.
• Processing customer/client information in accordance with processes and procedures
• Ensuring all calls, emails, tickets, chats & tasks are completed within the specified SLA’s.
• Proactively establishing and maintaining a strong professional working team relationship

Key Skills and Experience

• Contact centre/Customer Service experience.
• Experience within Telecoms industry (is desirable but not essential)
• An excellent, clear, and professional telephone manner
• Good verbal communication skills
• Great problem solving and organisational skills.
• Good working knowledge of Microsoft Packages (Outlook, Word, and Excel)
• The ability to work well in a fast-paced environment.

What we offer

We are a growing technology company, and we deliver on what we say we do. We believe in developing and rewarding people who work hard, and we will work with to carve out your success plan and make a real difference.

We offer:

• 33 days holiday (inclusive of public holidays).
• Pension and life assurance
• A Competitive Salary
• A comfortable and supportive working environment that brings out the best in you.
• Investment in your development and full supportive learning program providing you with everything you need to know.
• A constant supply of free tea and coffee to keep you hydrated.
• Great incentives, competitions and prizes for you and the team.

Customer Support Executive
Location: Feltham Salary: 32,000 - 35,000

Are you ready to make a real impact in a fast-paced, customer-focused environment? We're looking for a proactive and driven Customer Support Executive who can ensure every order is delivered on time, in full , and to the highest standard.

In this exciting role, you'll be a key player in creating a seamless customer journey from order placement to final delivery. Working closely with Sales, Operations, Stock Control, and Transport teams, you'll ensure everything runs smoothly behind the scenes while delivering exceptional service on the front line.

If you're a natural problem solver, an excellent communicator, and thrive in a collaborative environment, this role offers a fantastic opportunity to grow and shine.

What You'll Be Doing:

• Managing day-to-day order fulfilment with precision and care
• Proactively resolving issues to keep things running smoothly
• Acting as a key point of contact for customers, ensuring a frictionless experience
• Keeping clients informed and updated with clear, timely communication
• Supporting process improvements and operational efficiency
• Building strong relationships with customers and internal teams

What You'll Need:

• A strong customer-first mindset
• Excellent communication and organisational skills
• Problem-solving ability and creative thinking
• High attention to detail and the ability to manage multiple priorities
• Good commercial awareness and team spirit
• Confident using Microsoft Office and Outlook

If you're passionate about delivering service excellence and want to be part of a supportive, high-performing team, apply now.

Do you have experience in a customer service role, helping clients solve problems and answer questions?
Are you looking for a position with a company that’s passionate about growth and development?
Would you like to be part of a team at a company that’s achieving record-breaking success?

Talos360 is hiring a Customer Support Agent!

In this role, you’ll be assisting our customers with questions, guiding them through our software, and ensuring they have a smooth and positive experience. If you enjoy helping people and being part of a team that values excellence, this is the role for you.

Position : Customer Support Agent

Location:  Warrington (Easily accessible from the M62)

Salary:   Up to £30,000 DOE + benefits

Why join Talos360?

Talos360 awards include:

•    1st Best Workplace in Europe 2024 (medium category)

•    1st Best Workplace in the UK 2024 (medium category)

•    1st Best Workplace for Development 2024 (medium category)

With modern offices featuring a fully stocked bar and a casual dress code, we promote a relaxed work atmosphere. Talos360 definitely stands out from the crowd. Our people-centric culture sets us apart; we strive for results while ensuring our people are at the forefront of everything we do.

The Role:

As a Customer Support Agent, you will be responsible for supporting our customers that use our technology platforms including Talos ATS and Talos Engage. You will handle enquiries, requests, queries through the Support Portal, using Intercom and Live Chat. You will provide support on the customer systems, offering appropriate response to queries and solutions. As a Customer Support Agent, you'll receive comprehensive training on our processes, products, and services.

This Role Is Suited For:

Individuals experienced in business to business customer service, who have strong communication skills and enjoying using lots of different systems. Being able to multitask and solve problems is essential for our Customer Support Agent.  

If you're seeking success, aiming to make a difference, and want to be part of a growing, and developing business where you can thrive, apply now to be our Customer Support Agent! Let's see if we're a perfect match!

Customer Support Coordinator - Southampton - 25,000-27,000 - Free On-Site Parking - Full-Time, Office-Based (Monday to Friday)

Are you a highly organised and customer-focused professional who thrives in a fast-paced environment? We're looking for a proactive and personable Customer Support Coordinator to join a dynamic and supportive team in Southampton. This is a fantastic opportunity to play a key role in delivering exceptional service while managing a high volume of client interactions and administrative tasks.

• Acting as the main point of contact for a portfolio of clients, ensuring their needs are met with efficiency and care.
• Processing and managing customer orders with accuracy and attention to detail.
• Handling a high volume of inbound calls and emails, providing timely and professional responses.
• Coordinating with internal departments to ensure smooth and efficient service delivery.
• Maintaining and updating client records and databases to ensure accuracy.
• Monitoring stock levels and proactively managing customer requirements.
• Supporting the wider team with general administrative duties and providing cover during absences.

• Proven experience in a customer service or administrative role, ideally in a fast-paced environment.
• Excellent communication skills and a confident, friendly telephone manner.
• Strong organisational skills with the ability to manage multiple priorities.
• Proficiency in Microsoft Office (Outlook, Excel, Word) and the ability to learn new systems quickly.
• A proactive, solutions-focused mindset with a keen eye for detail.
• A team player who is reliable, adaptable, and thrives under pressure.

Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment.

Tate is acting as an Employment Business in relation to this vacancy.

Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.

Customer Support Engineer

34K + 17% 5780 car allowance + mileage

Based Scotland Central Belt

Brief Job Description:

My client manufactures and distributes cash handling and wrapping machines e.g. the coin and note counting machines that you would find in locations such as banks, retailers, gaming establishments and the leisure sector.

The role is that of a customer support engineer. You will be responsible for servicing, maintaining and repairing equipment such as note counters, bundlers, shrink wrap equipment, and coin equipment. Automation engineering background experience would be useful, with preferably an electrical qualification, as well as a focus a focus on customer service skills. Whilst specific banking sector experience is not necessary, it would be an advantage. 50/50 electromechanical engineers are welcome to apply. Experience of looking after printers, or gaming machines, or cash, or ATM machines would also be an ideal background.

The role is central belt based and will involve some travel to 2 sites in Glasgow and 1 in Edinburgh for which a generous car allowance is paid plus mileage.

Apply now!