195 Customer Support jobs in the United Kingdom

• Experience in a customer-facing role (mandatory);
li>Experience with SaaS (Software as a Service) solutions is a plus (not mandatory) ;
• Experience with CRM & ERP systems - Salesforce and SAP would be preferred (not mandatory) ;
• Strong communication and listening skills;
• Well-developed time management and prioritization skills;
• Structured “can-do” approach to open matters and tasks in a demanding environment;

Willingness to develop while identifying opportunities over self-reflection.

• Experience in a customer-facing role (mandatory);
li>Experience with SaaS (Software as a Service) solutions is a plus (not mandatory) ;
• Experience with CRM & ERP systems - Salesforce and SAP would be preferred (not mandatory) ;
• Strong communication and listening skills;
• Well-developed time management and prioritization skills;
• Structured “can-do” approach to open matters and tasks in a demanding environment;

Willingness to develop while identifying opportunities over self-reflection.

Job Title: Customer Support Advisor

Location : Blackpool, Lancashire

Salary: Competitive

Job Type: Full-time, Permanent

Summary:

Glasdon UK Limited is part of the Glasdon Group with companies in Europe and the United States and is a market leader in the design, marketing, and supply of environmental and safety products.

We are looking for a confident and organised individual, with experience in customer service to join our Environmental Products Division as a Customer Support Advisor.

If you have a genuine desire to succeed and wish to join a progressive company, with excellent opportunities, career development opportunities and benefits then look no further.

The successful candidate with be provided with full and comprehensive training.

The Glasdon Group of Companies is an equal opportunities employer.

Main Duties and Responsibilities:

• Providing customers with product information in response to requests by email, telephone, or factory visitations. (The majority of contact is through email).
• Providing customers with quotations for products.
• Answering queries in terms of stock, delivery times, accounts, and production.
• Processing sales orders.
• Providing support to external sales personnel.
• Re-contacting enquirers to make sure they have received literature/quotations and whether they require further information prior to placing an order.

Ideal Candidate Background:

• Confidence, charisma and keen to progress a long-term career.
• Some experience within a sales or customer service environment / familiar with client interactions.
• Keen eye for details.
• Strong verbal and written communication skills.
• Good administrative, organisational and time management skills.
• Good team player.
• Ability to solve problems.
• Commercial awareness and professional.
• Willing to learn.

Benefits:

• 33 days paid holiday (rising to 38 depending on length of service).
• Buy/sell up to 5 days holiday each year.
• Holidays can be booked flexibly in 30-minute blocks.
• Company related performance bonuses.
• Company final salary pension scheme after a minimum of two years' service.
• Pension through NEST within 3 months of start date.
• Life insurance after a minimum of two years' service.
• Private health insurance scheme after a minimum of one years' service.
• Health cashback plan.
• Company sick pay scheme.
• Employee Assistance Programme (EAP).
• Compassionate leave
• Relocation support loans.
• Long service awards.
• Subsidised on-site caf/social space.
• Free on-site parking.
• Special occasion gifts.
• Cycle to Work scheme.
• On-site Gym and changing facilities.
• Team building activities / days.
• Hybrid working.
• Company events.
• At cost on-site electric vehicle charging points.
• Paid charity days.
• Charity fundraising events.
• Social activities.
• Promotion opportunities
• Skills development.
• Professional study support.
• Comprehensive training programmes

Terms and Conditions:

• Full-time, permanent position.
• Monday to Friday, 9.00am to 5.00pm (subject to the needs of the role).
• 30-minute lunch break.
• Monthly Pay in arrears by the 28th day of each month.

Please click the APPLY button to submit your CV for this role

The Glasdon Group of Companies is an equal opportunities employer.

Candidates with experience or relevant job titles of; Business Studies, Sales Administration, Sales Assistant, Office Administration, Microsoft, Customer Service, Retail Sales, Telesales, Negotiation, Sales Advisor, Customer Support, Call Centre Assistant, Apprenticeship, Estimating, Environmental Awareness, Quote Preparation may also be considered.

The Business Support Manager will oversee customer service operations within the retail industry, ensuring seamless support and efficient processes. This permanent role is based in Manchester and is ideal for someone with strong organisational skills and a results-driven mindset.

Client Details

Are you an experienced people manager who thrives in a fast-paced, varied environment?

We're working with a leading professional services business in Manchester that's creating a brand-new role to bring together their admin and customer service support functions.

This is a fantastic opportunity to make your mark, leading a multi-functional team and streamlining processes so senior leaders can focus on strategy.

Description

You'll be managing two busy operational teams - administration and customer service - with around 20 agents with a mix of cross trained responsibilities from customer service, queries to compliance checks, payment approvals and complaints.

Your responsibilities will be split between people leadership and project work. On the people side, you'll be:

• Leading, motivating, and developing your team to hit KPIs.
• Keeping quality and compliance standards high.
• Managing holidays, rotas, disciplinaries, and performance.
• Stepping in hands-on during peak times or to cover absence.

On the project side, you'll:

• Audit and improve processes.
• Tackle ad-hoc operational challenges.
• Support senior leaders with non-finance projects.
• Ensure customers are paid on time by resolving missing documentation issues.

Profile

No two days will be the same - one moment you'll be coaching a team member, the next you might be streamlining an audit process or supporting with a cross-departmental project. You'll work closely with senior leadership and have a real impact on operational efficiency.

We're looking for someone who:

• Has proven experience managing teams in admin, customer service, or operational environments.
• Is confident and respected as a leader - tough when needed but fair and supportive.
• Can manage multiple priorities and adapt quickly.
• Enjoys improving processes and seeing results.

Job Offer

• Salary: 40,000-45,000
• Location: Manchester (Hybrid - 3 days in the office, 2 from home)
• Hours: 37.5 per week
• Sector: Professional Services (open background)

If you're proactive, people-focused, and ready to lead a busy, multi-skilled team, this is your chance to join a business where your impact will be seen and valued from day one.

Salary: 24,500 with additional target-based bonuses

Hours: 37.5 hours per week on a rotational shift pattern between the hours of 8am - 8pm, Monday to Sunday

Location: Bedworth

Start date: 22nd September 2025

Interview: On-site at the Bedworth office

Domestic & General are a proud partner to leading manufacturer and retail brands worldwide, taking the worry out of appliance breakdowns for almost 9 million customers in the UK.

Right now, we're recruiting Customer Support Advisors in a role that offers great work life balance, with a hybrid structure (1-2 office-based days per week) and comprehensive training: (4 weeks, initial 2 weeks Mon-Fri: 9am - 5:30pm).

As a Customer Support Advisor in our busy Inbound department, you'll be the first point of contact for customers who call in with a variety of customer service enquiries. Day-to-day, you'll build rapport with customers, get to know their individual needs and provide peace of mind by utilising your customer service skills to find the right solution.

The experience and skills you need

If you have customer service experience and would like to create a long-term career within a call-centre environment, apply today to find out more.

• 1 year of continuous customer service experience within the last 3 years
• A driven mindset with strong customer service skills and a love for hitting targets
• Great communication skills - you're at ease building rapport, listening to customers and demonstrating empathy when needed

How you'll be rewarded

• 33 days' annual leave (including bank holidays) - Additionally the option to buy 5 extra days each year
• Investment in your career - Development through ongoing coaching and clearly defined progression opportunities
• Health and Wellbeing - Discounted gym membership, help towards dental, optical, and physiotherapy costs
• Pension scheme - Matched employer contributions up to 5% of basic salary
• Life assurance - Employer funded cover of 4x basic salary
• Employee assistance programme - Free support for physical & mental health, financial assistance and more

Immediate interviews available.

Brook Street NMR is acting as an Employment Agency in relation to this vacancy.

Customer Support Executive

Full time, Office based

Up to £30k DOE

North Kent 

Exclusive new role – you won’t see this advertised anywhere else!

Are you an experienced and customer-focused professional with a proactive attitude, looking for your next opportunity in a supportive and well-established business?

Our client, a reputable supplier within the construction industry, is seeking a reliable and detail-oriented Customer Support Executive to join their team on a permanent, full-time basis. This is a fantastic opportunity for someone who enjoys working closely with both customers and internal teams, and who takes pride in delivering excellent service.

Key Responsibilities:

• Act as the primary point of contact for clients, ensuring a consistently high standard of customer service. 
li>Providing administrative support to the Sales Team
• Processing orders and returning quotes to customers
• Supporting a Sales Rep, working closely to support account management efforts and process orders
• Liaising with internal departments including Transport, Warehouse and Purchasing
• Developing strong b2b customer relationships
• Proactive problem solving
• Ensuring seamless communication across the sales function and wider team 
li>Any other duties as required 

Essential requirements:

li>Solid experience working in a heavily administrative customer facing role supporting a sales function (experience within the construction industry is highly desirable)

• Sales order processing withing a business selling products to b2b customers
• A genuine passion for customer service 
li>The ability to keep calm under pressure
• A meticulous attention to detail 
li>Excellent organisation skills with the ability to work quickly under pressure  li>Confident with Microsoft Office especially Excel - (SAP experience is a big plus)
• Problem solving skills
• A collaborative approach

What’s on offer:
You will be joining a friendly and dedicated team where your contribution will be valued. The company offers:

< i>A competitive salary of up to £0,000 depending on experience li>23 days holiday plus bank holidays
• Stability within a supportive team
• Genuine opportunities for progression and skill development
• Sociable Monday to Friday hours
• A company pension scheme
• Long-term progression opportunities

This role is being handled by Nicole Howe , Recruitment Consultant of Business Support for Pearson Whiffin Recruitment .

Not quite the role you are looking for?

Whether you are entry or Executive level, our team of experienced Recruitment specialists can help you with your career. We are Kent’s leading independent consultancy and pride ourselves on delivering an exceptional service to both candidates and clients.

Find us on Facebook @PearsonWhiffinRecruitment and Instagram @PearsonWhiffinRecruitment.

By working with us, you will be helping support charities across Kent; we have raised over £5 000 so far!

Whether you are entry or Executive level, our team of experienced Recruitment specialists can help you with your career. We are Kent’s leading independent consultancy and pride ourselves on delivering an exceptional service to both candidates and clients.

Find us on Facebook @PearsonWhiffinRecruitment and Instagram @PearsonWhiffinRecruitment.

By working with us, you will be helping support charities across Kent; we have raised over £5 000 so far!

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Position: Customer Support Advisor at Hillcrest Estate Management

Location: 174 Whiteladies Road, Clifton, Bristol BS8 2XU

Working Hours: Mon-Thurs 9.00-17.30, Fri 9.00-16.00

Salary: 23,700 per annum

About Hillcrest Estate Management:

Hillcrest Estate Management, founded in 1985 by Arthur G.W. Jenner, is a respected entity in the Residential Block Management sector, with offices in Bristol. With over 40 years of industry experience, we stand as one of the most established firms in the field. Hillcrest's exclusive focus on Leasehold Management underscores our dedication to providing specialised expertise in this area.

Hillcrest is part of the Trinity Property Group, an Odevo Group Company.

Benefits:

We value and promote a positive work-life balance. Providing a balanced, enjoyable career is important to us, and we work hard to make sure everyone feels a valued part of our organisation. You will receive a competitive salary that will match your skills and experience, as well as the following benefits:

• 24 days annual leave for work-life balance.
• Discounts on shopping and services through Perkbox.
• Employee Assistance Programme for confidential support.
• Hybrid and flexible work opportunities.
• Financial support for personal development.
• Opportunities for career growth.
• Recognition incentives.
• Cycle to Work scheme for a healthy lifestyle.
• Employee Referral Scheme for potential bonuses.

Job Description:

The Customer Support Advisor is responsible for the day to day running of the Hillcrest office and being the first point of contact for our clients. Key responsibilities and tasks include:

• Answering phone calls and handling client queries professionally
• Managing client keys, key logs, and processing payments for fobs and keys
• Maintaining accurate leaseholder records and updating databases (Propman)
• Assisting with office maintenance, including coordinating annual servicing and inspections
• Handling petty cash and ordering office supplies
• Scanning invoices, managing queries, and supporting the accounts team
• Supporting the maintenance team with administrative tasks
• Opening and distributing daily post

Qualifications and Skills:

Candidates for this position should have the following skills and qualifications:

• Experience in customer service or administrative roles
• Strong communication skills, both written and verbal
• Good IT skills, with knowledge of Microsoft Office (Word, Excel, Outlook)
• Excellent attention to detail and organisational skills
• Ability to manage multiple tasks efficiently

Application Process:

All applicants must be eligible to live and work in the UK without restrictions, and documented evidence of eligibility will be required.

For further information, or to explore more opportunities, you can visit Hillcrest Estates Management on LinkedIn or our website. If you have questions or would like more details, you can contact our recruitment team at (phone number removed), quoting the reference number #LI-EJ1.

Looking for a new role? We are supporting a utilities company to recruit for a Customer Support Advisor. The company is going through a huge growth period so now is an exciting time to join!

Job Title: Customer Support Advisor
Salary: 24,000
Hours: 9-5pm Hybrid after training

Responsibilities:
- Supporting on all incoming customer queries via phone and email
- Managing the group inbox ensuring all correspondence are responded to within set SLA
- Administration on the CRM
- Adding new customers, updating existing customer details such as address, contact detail etc
- Ensuring all communications are logged
- Support with setting up users on the portal for access to online data
- Organising training sessions for new users

Skills:
- Ability to adapt easily, each customer will have different queries
- Professional, personable and approachable mannerism
- Highly organised, this is a busy fact paced environment
- Experience within a corporate administration setting

Please apply as directed!

Customer Services Administrator - TEMPORARY TO PERMANENT 

Full Time

Hours: Monday to Fridays 8.00am to 5.00pm

Basic Salary: £27,000.00 Per Annum

Location: Lutterworth  

Our very well-established client is looking for a highly dynamic and enthusiastic Customer Services Administrator to join their team as a Customer Services Administrator and help and support the Customer Services Administration team on a day to day basis. As a Customer Services Administrator, you will act as a core team player and assist with the daily Customer Service and Administrations tasks within a fast-paced environment.

Customer Services Administrator Role:

• Respond to Customer enquiries efficiently and accurately within a timely manner.
• Natural ability in providing an elevated level of exceptional customer service as a Customer Services as a Customer Services Administrator
• Sales order processing including pricing, shipment dates and product delivery.
• Liaise with customers both via telephone and email
• Prioritising your own workload and multitask within a busy office based environment as a Customer Services Administrator
• Coordinate and monitor invoice queries ensuring process times are adhered to as a Customer Services.
• Under take other ad hoc duties and responsibilities for assigned by your manager

Customer Services Administrator Candidate:

• Previous customer service and administration experience is ESSENTIAL
• Ability to multitask within a fast paced environment with high attention to detail
• An enthusiastic and dynamic personality with a highly ‘proactive attitude’.
• A ‘natural ability’ to instantly develop a conversational relationship

Interviews: to be held ASAP

INDLEI