45,557 Customer Care jobs in the United Kingdom

Our client is a House Builder with a reputation for delivering homes across East London and South London.

They are looking to add an additional Customer Care Operative (Technician) to their existing regional Customer Care team.

You will be working on post-completion properties ensuring all defects are rectified within a professional and timely manner, working in customers homes, liaising with customers on issues raised and putting right, within their 2 year defects period.

The duties of the role will be to carry out a high standard of customer service and multi trades / maintenance works within occupied homes.

This includes works from: Carpentry, Plumbing, Decorating, Painting, Mastic, Tiling etc throughout the warranty period.

The role will be to assistcustomers in their homes and carry out works to a high-quality and timely manner. The person will travel across the region covered as necessary, they have sites in Stratford, Newham, Basildon to Streatham and Croydon.

You must have experience working for a House Builder within a similar role such as Multi Trader / Operative

Our client is a House Builder with a reputation for delivering homes across East London and South London.

They are looking to add an additional Customer Care Operative (Technician) to their existing regional Customer Care team.

You will be working on post-completion properties ensuring all defects are rectified within a professional and timely manner, working in customers homes, liaising with customers on issues raised and putting right, within their 2 year defects period.

The duties of the role will be to carry out a high standard of customer service and multi trades / maintenance works within occupied homes.

This includes works from: Carpentry, Plumbing, Decorating, Painting, Mastic, Tiling etc throughout the warranty period.

The role will be to assistcustomers in their homes and carry out works to a high-quality and timely manner. The person will travel across the region covered as necessary, they have sites in Stratford, Newham, Basildon to Streatham and Croydon.

You must have experience working for a House Builder within a similar role such as Multi Trader / Operative.

Michael Page have partnered with a reputable non for profit business in York the organisation are looking for a Customer Care Advisor to join the department on a permanent basis.

This would be an excellent opportunity for someone experienced within a customer services environment or if you would like to join a business that would provide the best training and induction programme!

Immediate interview available please apply now!

Client Details

Michael Page have partnered with a reputable non for profit business in York the organisation are looking for a Customer Care Advisor to join the department on a permanent basis.

This would be an excellent opportunity for someone experienced within a customer services environment or if you would like to join a business that would provide the best training and induction programme!

Immediate interview available please apply now!

Description

As a Customer Care Advisor you will be supporting members with a range of enquiries in relation to the health care services the business offers.

The role will be corresponding with customers mainly over the telephone ensuring each query is dealt with providing the highest level of care and support.

You will be also processing claims for the customer and handling the transaction from start to finish making sure a seamless experience is provided.

Profile

Previous customer service experience this could be from a range of backgrounds such as retail and hospitality

Excellent telephone manner and strong communication skills

Passionate about helping and supporting customers providing the best solution for them

A high level of empathy and understanding

An excellent problem solver

A good team player

Job Offer

Salary of 26000+ reputable business within the non for profit sector+ full training provided+ excellent progression and development opportunities+ central location in York+ free parking+ Monday to Friday 9am-5pm+ part time hours are available+ excellent benefits+ free gym on site+ generous holiday allowance+ option to buy and sell holidays+ regular incentives+ great team and culture+ immediate interview

Our client is looking for a Customer Care Technician, field based covering the South Midlands region, focussing on Essex, Cambridge, Hertfordshireand Kent.

The Customer Care Technician will provide an efficient and effective after-sales service by rectifying defects and carrying out maintenance works that have arisen within occupied properties since legal completion They will manage and continually improve the Customer Service experience for customers to support theircommitment to remain a 5-star builder and a leader in Customer Service in the homebuilding industry.

The daily duties of the Customer Care Technician will be varied in scope and complexity, and therefore the individual should be multi-skilled with up-to-date knowledge of NHBC Standards and LABC Regulations.

For this role we are looking for a multi-skilled technician, ideally with a joinery or painting & decorating background. This position would be ideal for a Site Finisher, looking to step into Customer Care.

Are you passionate about delivering exceptional customer service? Do you thrive in a fast-paced environment and enjoy resolving queries? Our client, based in Norwich, is seeking enthusiastic Customer Care Advisors to join their team. If you have previous experience in a customer service role and possess excellent communication skills, we want to hear from you!

What's in it for you?

• Permanent role with full-time hours (39.5 hours per week)
• Starting date of Monday 1st September
• Competitive salary - 25,800
• Enjoy up to 33 days of holiday per year, along with various benefits such as product discounts, private healthcare, birthday presents, and more!
• Fantastic progression and development opportunities within the organisation
• Hybrid working arrangement after a comprehensive training period, with a minimum of 1 office day per week

As a Customer Service Advisor, your responsibilities will include:

• Providing support to customers, primarily over the phone but also through email and live chat channels. This includes addressing and resolving queries, including delays and complaints.
• Collaborating with their team to resolve delivery issues and identify any stock discrepancies.
• Assisting the team leader with additional administrative tasks.

To be successful in this role, you will need:

• Previous experience in a fast-paced customer service role, preferably within a call centre environment.
• Proficiency in handling various methods of contact, including phone and email correspondence.
• Strong computer literacy skills.
• Previous experience in the furniture or homeware industry would be advantageous.
• The ability to work effectively as part of a team and resolve conflicts.

About you:

• Possess an empathetic and motivational attitude towards customers.
• Ability to work calmly under pressure and adapt to changing tasks with little notice.
• Demonstrated drive to deliver top-quality customer service through excellent listening skills.
• A team player with exceptional problem-solving abilities, attention to detail, and strong communication skills.

This position follows a 3-week rotating shift pattern:

1. Monday - Friday, 8:30 am - 5 pm

2. Monday - Friday, 10:30 am - 7 pm

3. Monday - Saturday, 8:30 am - 5 pm with 1 day off during the week.

Join a dynamic and supportive team committed to providing excellent customer service. Apply today to take the next step in your career as a Customer Service Advisor with our client.

Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Our client, a leading name in the luxury fashion industry, is seeking an experienced Customer Care Professional to join their dynamic team to cover some team annual leave during a busy time. This is an exciting opportunity for a seasoned customer service professional who thrives in a fast-paced environment and is passionate about delivering outstanding support.

Job Title: Customer Care Executive

Contract: Temporary

Pay: 15-16

Hours: 10am-6pm

Duration: 11th-26th August

Location: Victoria, London

In this role you will be responsible for the day-to-day management of the Customer Care requests across e-commerce and retail. You will provide a proactive and exceptional customer service experience, taking ownership of the customer service portal, tracking, and following up on daily requests.

• Managing all online customer queries via email, telephone, and live chat, resolving any order discrepancies including exchanges and refunds when needed. Ensuring they are adhered to in a timely manner
• Advising customers on the product options available, fully engaging with customers online, by phone, WhatsApp and on social media
• Assist customers with placing orders and managing order-related queries
• Update customer profiles accurately
• Work collaboratively with team members and other departments to ensure consistent and high-quality customer service
• Effectively and closely manage orders from VIP clients, including special made-to-orders requests
• Monitor and measure the current customer service experience, collecting feedback and providing feedback to management team
• If required offer operational support to warehouse which includes mainly procedures around online orders; returns; faulty items

What are we looking for?

• Previous experience in a customer service role is essential, preferably in a fashion / ecommerce / retail environment
• Previous experience working with MS Office, Shopify and Zendesk is required
• Confident and an exceptional communicator who is articulate in written and spoken English
• Ability to multi-task, stay patient and remain calm under pressure
• A good team player, who can also work autonomously
• A flexible individual with a can do attitude, enthusiasm and good initiative

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Plumber for Customer Care Team

We are currently recruiting for a number of plumbers to oversee residential customer care works on behalf of a mechanical contractor on jobs inside the m25. Expected to travel between sites in central London - fuel expenses paid by company.

Working Mon to Fri 7:30am to 4:30pm day rate (Apply online only). Paid weekly CIS/ LTD.

Works are just starting to get underway and consist of the following

• 1st fix plumbing
• 2nd fix
• Repairs of leaky pipes
• Referring fixings back to management of faulty
• Sanitary ware
• Customer facing work
• All other associated tasks.

Applicants must have experience in a similar role and be able to work on own initiative with limited supervision.

Applicants must have own tools, PPE and a valid JIB/ CSCS Blue or Gold card.

Immediate start available call Padstone Recruitment NOW! (phone number removed)

Customer Care Coordinator (Wednesday-Sunday) - Great Work-Life Balance
9:00am - 5.30pm

28,500

Maidstone

(Saturday and Sunday can be from home)

Are you looking for a role that fits around your lifestyle while still offering engaging, meaningful work in a supportive team? We're working with a fantastic business that is seeking a Customer Care Coordinator to join their team working Wednesday to Sunday basis with Monday and Tuesday off.

This is a varied role combining admin tasks with direct customer communication - perfect for someone who enjoys being organised, people-focused, and proactive.

What you'll be doing:

• Responding to customer enquiries via phone and email
• Processing orders and updating internal systems
• Coordinating appointments, schedules, or deliveries
• Maintaining accurate records and documentation
• Supporting the wider team with administrative duties

What we're looking for:

• Previous experience in an admin or customer service role
• Confident communication skills and a friendly manner
• Strong attention to detail and organisational skills
• Able to use Microsoft Office and learn new systems quickly
• A proactive and reliable team player

Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles.

We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout.

PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.

Proactive Personnel are currently looking for a Customer Care Coordinator for a well-established company at their site in Didsbury, This is a permanent full time role and the ideal candidate will have experience in a similar position.

Primary Objectives of the Job

• Processing all orders and prescriptions placed with the centre by post, telephone or in person.
li>To provide an efficient and informed customer service.
• To maintain a friendly and helpful manner with personal callers.
• To actively promote and participate in the process of continuous improvement.

Main Tasks and Key Areas of Work

• To ensure all orders are keyed onto the computer correctly and in an efficient manner.
• To ensure that all telephone orders are dealt with efficiently.
• To ensure that customers orders are taken correctly, i.e. price, product number, quantity.
• To ensure all customers queries are handled to their satisfaction and in the best interest of the company.
• Pass on any information received from customers that requires further action.
• Advise customers of delivery dates, appointment times etc., as required.
• To assist in the upkeep of accurate nurses and patient files and databases.
• To print letters to GPs requesting repeat prescriptions/corrections.
• To pack and despatch any parcels being filled from the Centre.
• To unpack and record all deliveries of stock into the Centre.
• To assist in regular stock level checks.
• To maintain the Centre to a high standard of cleanliness.
• Filing.
• To liaise with nursing/advisory staff.

Essential Skills / Qualifications required

VDU operational skills.

Good telephone manner.

Good comprehensive product knowledge/clinical terminology.

Typing skills.

Other Specific Requirements of the Post

To be of smart appearance.

Good time manager.

To provide cover for holidays and sickness periods as required.

Benefits for this role include:

• 25 days’ holidays + bank holidays,
< i>pension scheme
• BHSF health & wellbeing benefits
• occupational health services
• life assurance scheme
• blue light discount card
• employee assistance programme
• loyalty awards rewarding long service (10years+)

If you are interested in this role or you would like to know more please apply or call Antony on (phone number removed)