98 Client Relations jobs in the United Kingdom

Award-winning and luxury high-end Commercial Retail Estate company

Are you ready to step into a leadership role that blends high-end hospitality with the fast-paced world of serviced offices?

We’re not just looking for industry insiders. We’re looking for sharp, service-led individuals with transferable skills, fresh ideas, and the drive to grow. If you’ve got the right mindset, our client gives you the tools and training to thrive.

Currently recruiting several Assistant Manager and Front of house/events/administrative roles where you’ll be at the heart of operations, ensuring seamless daily running of the centre while leading and motivating your team.

What you will do:

• 360 client-facing role ensuring seamless standards are always met.
• Oversee and coordinate on-site teams, including client experience, cleaning, and maintenance staff.
• Manage rotas, authorise leave, and track absences.
• Lead daily team briefings, 1:1s, and support development plans.
• Step in as Manager when required.
• Maintain premium standards of cleanliness, hospitality, and client care.
• Own client-facing events and ensure every detail is executed flawlessly.

We’d love to hear from you if you:

• Lead with a proactive, hands-on approach.
• Have strong operational and client-facing experience, ideally gained in high end luxury retail, fashion, hospitality, or hotels.
• Thrive in fast-paced environments with sharp attention to detail.
• Stay calm, adaptable, and solutions-focused under pressure.
• Build trust quickly and create an elevated, welcoming atmosphere.
• Communicate with confidence and professionalism.

Presence and mindset are just as important as experience. If you’re polished, positive, and ambitious, you’ll fit right in.

Salary: £28,000–£38,000 (DOE) + annual discretionary bonus + extensive wellbeing/personal benefits and perks.

You’ll join a dynamic, high-energy team in a premium workspace, where professionalism meets camaraderie and ambition is always celebrated.

#high-end fashion, retail, hospitality #award-winning #client-facing #operations

• Generous staff discount
• 25 days annual leave, +1 day for every 2 years of service
• Time off for your birthday
• Company events
• Company pension

• Overseeing day to day operations 
• Solving complex inquires in line with the brand
• Training team members 
• Always maintaining a professional manner
• Upholding brand standard 
• Streamlining processes 
• Elevating consumer journey

• Proactive problem solving 
• Proven track record of excellent customer service 
• Effortless relationship building 
• Commercial thinking 

payabl. empowers businesses to grow through payments innovation and banking services. Our ambition is to expand our strong portfolio of global financial services we provide to businesses and make them all available in one place on our platform we call payabl.one. As a licensed financial company with principal membership with card schemes, we specialize in global payments and providing businesses with multi-currency accounts.

About the Role:

Our Client Relations Team is expanding, and we’re looking for a proactive, client-focused professional to join us! If you thrive in a dynamic, fast-paced environment and are eager to be part of a rapidly growing European fintech company, this could be the perfect opportunity for you. We value transparency, collaboration, and innovation, and we’re seeking a talented Client Relations Manager who can build lasting client relationships, drive success, and make a meaningful impact.

Reporting Line: This role reports directly to the Head of Client Management

Key responsibilities:

As a Client Relations Manager , you will play a crucial role in managing and enhancing client relationships while ensuring seamless service delivery. Your responsibilities will include:

• Client Relationship Management: Serve as the primary point of contact for an assigned portfolio of clients, fostering strong, long-term relationships and acting as their trusted advisor.
• Client Success & Optimization: Provide expert guidance on system usage, offering insights and recommendations to help clients maximize efficiency and value.
• Issue Resolution & Performance Monitoring: Monitor system performance, proactively identify potential issues, and coordinate with internal teams to resolve challenges swiftly.
• Liaison & Coordination: Act as a bridge between clients and suppliers, ensuring that client requirements are clearly communicated and met.
• Project Oversight: Manage client-driven projects from inception to completion, ensuring alignment with specifications, deadlines, and quality standards.
• Collaboration with Sales & Product Teams: Work closely with the Sales team to provide clients with updates on product enhancements, ensuring they are fully informed and engaged.

Who You Are:

You’re a client champion—driven, strategic, and obsessed with delivering exceptional service. You thrive in fast-paced environments, effortlessly building relationships, retaining key clients, and driving business growth. You don’t just manage accounts; you elevate them. With deep expertise in the fintech and payments space, you anticipate industry shifts, adapt quickly, and always stay one step ahead.

• Fintech & Payments Expert – You bring 3+ years of experience in client relations, business development, or sales within fintech, payments, or financial services. You understand acquiring, cross-border payments, and merchant solutions inside out.
• Client-Centric & Growth-Driven – You know how to build strong, long-lasting relationships. You proactively engage clients, drive retention, and contribute to market expansion.
• Industry Insider – You have a deep understanding of the payments ecosystem, emerging trends, regulatory landscapes, and competitive dynamics.
• Data-Driven & Strategic – You leverage customer success metrics and KPIs to make informed decisions and maximize client value.
• Exceptional Communicator – Whether it’s negotiating deals, delivering impactful presentations, or resolving complex client needs, you communicate with confidence and clarity.
• Fast-Paced & Adaptable – You thrive in a dynamic, ever-changing environment and can pivot quickly to meet evolving business needs.
• Multilingual & Globally Minded – Fluent in English (additional languages are a plus). You understand diverse markets and are ready to engage clients across regions.
• Always on the Move – You’re willing to travel as needed to strengthen client relationships, attend key industry events, and drive business success

The perks of being a payabl.er:  

• Drive in Style:  Enjoy the added perk of a company car, provided upon completing one year of employment—subject to performance and availability.
• Future-Proof Your Finances:  Jump on board, and after your probation period, we'll kickstart your Provident Fund.
• Grow Without Limits:  Our environment is all about nurturing your talents and fuelling your ambition with endless opportunities for professional development.
• Speak Like a Local:  Greek language classes, offered twice a week for all team members.
• Shop and Save:  Get exclusive access to a discount card at various local businesses.
• Multicultural Workplace:  Thrive in a company that celebrates diversity and values your unique contributions. Here, every perspective is appreciated, and every voice is heard.
• Lead the Charge in Pioneering Projects:  Be at the forefront of innovation by playing a key role in groundbreaking projects.
• Max Out Your Downtime:  With 25 days off plus public holidays, and an extra 10 days for when you're under the weather, we make sure you have ample time to relax, recharge, and return brighter.
• Support for Your Educational Aspirations:  We're here to support your educational pursuits because we believe in investing in your growth. 
• Wolt Your Way Through Lunch:  Enjoy a Wolt lunch allowance of €150 per month.

Please note:  The benefits listed above are for Cyprus only. As this role is open to multiple locations, the benefits and employment conditions may vary depending on your location. A full overview of applicable benefits and conditions will be discussed during your first interview with our Talent Acquisition team.