45,085 Client Relations jobs in the United Kingdom
European Client Relations
Posted today
Job Viewed
Job Description
**Job Responsibilities**
**Operational support to the institutional clients:**
+ Be responsible for the operational onboarding of new customers, setting up users' profiles, and adjusting users' accesses.
+ Assist in any billing or regulatory configuration on various client types and across regions.
+ Assist clients with troubleshooting around daily usage inquiries.
+ Coordinate with clients' Back and Middle offices to configure the relevant post-trade solutions, tailored to their transaction reporting and monitoring requirements.
+ Participate in client calls to discuss their workflows and expectations on our pre-trade, trading and post-trade offerings.
+ Monitor and answer any incomings on chats, emails or phone.
**Administrative support to the internal teams:**
+ Participate in building guides on new functionalities and updating current protocols to stay up-to-date with the company growth and market changes.
+ Draft summaries and sales notes after client calls or visits.
+ Actively collate clients' feedback with appropriate internal teams.
+ Provide regular monitoring and updates to the wider teams on reoccurring events and processes.
+ Communicate and coordinate with other teams in the company to help fix issues quickly, answer customers' queries and ensure any set up or update is made in a timely manner.
+ Participate in the training of new joiners and existing members of the team.
**Client Relations**
+ Provide initial demos of the platform for new Traders or Admin users.
+ Help educate clients on how they could maximize the usage of the platform.
+ Support trading activity and ensure that clients have the necessary information to execute trades.
+ Begin to build relationships with new and existing clients.
+ Provide reliable support to the Sales team and participate in relationship management and the selling of new products/ functionalities to their clients.
+ Deliver Tradeweb's white-glove service.
**Qualifications**
+ Fluency in English, any additional European language is beneficial.
+ Ability to work in a high-pressure, fast-paced environment
+ Good time management skills - able to work efficiently within short timeframes.
+ Technical savvy - able to use trading technology comfortably
+ Strong attention to detail - Accurate and conscientious
+ Team player - Excellent interpersonal skills - Ability to collaborate with more junior and senior people comfortably.
+ Strong independent worker - ability to take ownership & responsibility of tasks and projects with minimal involvement of other members of the team.
+ High self-motivation - always go the extra mile
+ Good knowledge of Microsoft Office (especially Outlook, Word, Excel and PPT), any additional technical skills or experiences related to data management will be beneficial.
+ Strong interest in financial markets and willingness to build knowledge across the markets offered on Tradeweb.
+ Experience or exposure to a client-focused position preferred.
**Company Description**
Tradeweb Markets is a world leader in the evolution of electronic trading. A fintech company serving approximately 2,500 clients - including the world's largest banks, asset managers, hedge funds, insurance companies, wealth managers and retail clients -- in more than 65 countries across the globe. Since our first trade in 1998, we have helped transform and electronify the fixed income markets. Tradeweb is a culture built on innovation, creativity and collaboration. Through a combination of very talented and driven people, innovative products and solutions, cutting-edge technology, market data, and a vast network of clients, we continue to work together to improve the way financial markets trade.
Mission: Move first and never stop. Collaborate with clients to create and build solutions that drive efficiency, connectivity, and transparency in electronic trading.
Tradeweb Markets LLC ("Tradeweb") is proud to be an EEO Minorities/Females/Protected Veterans/Disabled/Affirmative Action Employer.
European Client Relations
Posted today
Job Viewed
Job Description
An exciting entry-level opportunity has arisen to join Tradeweb's European Client Relations Team. The role is based in London. Working in a fast paced environment you will be someone who has an interest in starting a career in financial services, who enjoys working in a team environment and is motivated to learn new things.
**Job Responsibilities**
**Operational support to the institutional clients:**
+ Be responsible for the operational onboarding of new customers, setting up users' profiles, and adjusting users' accesses.
+ Assist in any billing or regulatory configuration on various client types and across regions.
+ Assist clients with troubleshooting around daily usage inquiries.
+ Coordinate with clients' Back and Middle offices to configure the relevant post-trade solutions, tailored to their transaction reporting and monitoring requirements.
+ Participate in client calls to discuss their workflows and expectations on our pre-trade, trading and post-trade offerings.
+ Monitor and answer any incomings on chats, emails or phone.
**Administrative support to the internal teams:**
+ Participate in building guides on new functionalities and updating current protocols to stay up-to-date with the company growth and market changes.
+ Draft summaries and sales notes after client calls or visits.
+ Actively collate clients' feedback with appropriate internal teams.
+ Provide regular monitoring and updates to the wider teams on reoccurring events and processes.
+ Communicate and coordinate with other teams in the company to help fix issues quickly, answer customers' queries and ensure any set up or update is made in a timely manner.
+ Participate in the training of new joiners and existing members of the team.
**Client Relations:**
+ Provide initial demos of the platform for new Traders or Admin users.
+ Help educate clients on how they could maximize the usage of the platform.
+ Support trading activity and ensure that clients have the necessary information to execute trades.
+ Begin to build relationships with new and existing clients.
+ Provide reliable support to the Sales team and participate in relationship management and the selling of new products/ functionalities to their clients.
+ Deliver Tradeweb's white-glove service.
**Qualifications**
+ Fluency in English, any additional European language is beneficial.
+ Ability to work in a high-pressure, fast-paced environment
+ Good time management skills - able to work efficiently within short timeframes.
+ Technical savvy - able to use trading technology comfortably
+ Strong attention to detail - Accurate and conscientious
+ Team player - Excellent interpersonal skills - Ability to collaborate with more junior and senior people comfortably.
+ Strong independent worker - ability to take ownership & responsibility of tasks and projects with minimal involvement of other members of the team.
+ High self-motivation - always go the extra mile
+ Good knowledge of Microsoft Office (especially Outlook, Word, Excel and PPT), any additional technical skills or experiences related to data management will be beneficial.
+ Strong interest in financial markets and willingness to build knowledge across the markets offered on Tradeweb.
+ Experience or exposure to a client-focused position preferred.
**The working hours are 8am-5.30pm.**
**Company Description**
Tradeweb Markets is a world leader in the evolution of electronic trading. A fintech company serving approximately 2,500 clients - including the world's largest banks, asset managers, hedge funds, insurance companies, wealth managers and retail clients -- in more than 65 countries across the globe. Since our first trade in 1998, we have helped transform and electronify the fixed income markets. Tradeweb is a culture built on innovation, creativity and collaboration. Through a combination of very talented and driven people, innovative products and solutions, cutting-edge technology, market data, and a vast network of clients, we continue to work together to improve the way financial markets trade.
Mission: Move first and never stop. Collaborate with clients to create and build solutions that drive efficiency, connectivity, and transparency in electronic trading.
Tradeweb Markets LLC ("Tradeweb") is proud to be an EEO Minorities/Females/Protected Veterans/Disabled/Affirmative Action Employer.
Policy Statement Link:**
Client Relations Administrator
Posted 23 days ago
Job Viewed
Job Description
Are you ready to join a dynamic Client Relationship Team where your attention to detail and organisational skills will make a real difference?
Mattioli Woods is looking for a motivated Client Relations Administrator to help ensure smooth, accurate , and timely processing of client transactions and support our advisers and clients with excellence.
What Were Looking For:
? Experience:
Minimum 1 years exp.
WHJS1_UKTJ
European Client Relations - French Speaking
Posted today
Job Viewed
Job Description
An exciting entry-level opportunity has arisen to join Tradeweb's European Client Relations Team, with a particular focus for the French region. The role is based in London. Working in a challenging and dynamic environment, you will be someone who has an interest in starting a career in financial services, who enjoys working in a team environment and is motivated to learn new things.
**Job Responsibilities:**
**Operational support to the institutional clients:**
+ Be responsible for the operational onboarding of new customers, setting up users' profiles, and adjusting users' accesses.
+ Assist in any billing or regulatory configuration on various client types and across regions.
+ Assist clients with troubleshooting around daily usage inquiries.
+ Coordinate with clients' Back and Middle offices to configure the relevant post-trade solutions, tailored to their transaction reporting and monitoring requirements.
+ Participate in client calls to discuss their workflows and expectations on our pre-trade, trading and post-trade offerings.
+ Monitor and answer any incomings on chats, emails or phone.
**Administrative support to the internal teams:**
+ Participate in building guides on new functionalities and updating current protocols to stay up-to-date with the company growth and market changes.
+ Draft summaries and sales notes after client calls or visits.
+ Actively collate clients' feedback with appropriate internal teams.
+ Provide regular monitoring and updates to the wider teams on reoccurring events and processes.
+ Communicate and coordinate with other teams in the company to help fix issues quickly, answer customers' queries and ensure any set up or update is made in a timely manner.
+ Participate in the training of new joiners and existing members of the team.
**Client Relations:**
+ Provide initial demos of the platform for new Traders or Admin users.
+ Help educate clients on how they could maximize the usage of the platform.
+ Support trading activity and ensure that clients have the necessary information to execute trades.
+ Begin to build relationships with new and existing clients.
+ Provide reliable support to the Sales team and participate in relationship management and the selling of new products/ functionalities to their clients.
+ Deliver Tradeweb's white-glove service.
**Required Qualifications:**
+ Fluency in French and English.
+ Any additional European language is beneficial.
+ Ability to work in a high-pressure, fast-paced environment
+ Good time management skills - able to work efficiently within short timeframes.
+ Technical savvy - able to use trading technology comfortably
+ Strong attention to detail - Accurate and conscientious
+ Team player - Excellent interpersonal skills - Ability to collaborate with more junior and senior people comfortably.
+ Strong independent worker - ability to take ownership & responsibility of tasks and projects with minimal involvement of other members of the team.
+ High self-motivation - always go the extra mile
+ Good knowledge of Microsoft Office (especially Outlook, Word, Excel and PPT), any additional technical skills or experiences related to data management will be beneficial.
+ Strong interest in financial markets and willingness to build knowledge across the markets offered on Tradeweb.
+ Experience or exposure to a client-focused position preferred.
**The working hours are 8am-5.30pm.**
**About Tradeweb:**
Tradeweb Markets is a world leader in the evolution of electronic trading. A fintech company serving approximately 2,500 clients - including the world's largest banks, asset managers, hedge funds, insurance companies, wealth managers and retail clients -- in more than 65 countries across the globe. Since our first trade in 1998, we have helped transform and electronify the fixed income markets. Tradeweb is a culture built on innovation, creativity and collaboration. Through a combination of very talented and driven people, innovative products and solutions, cutting-edge technology, market data, and a vast network of clients, we continue to work together to improve the way financial markets trade.
Mission: Move first and never stop. Collaborate with clients to create and build solutions that drive efficiency, connectivity, and transparency in electronic trading.
Tradeweb values diversity of culture and thought and seeks talented, qualified employees in all its operations around the world regardless of race, gender, national origin, religion, sexual orientation, disability, age or any other protected classification under country or local law.
**Private Policy Statement Link:**
Customer Service Advisor (Progression to Account Management)
Posted 5 days ago
Job Viewed
Job Description
Customer Service Advisor (Progression to Account Management)
25,000 - 30,000 (OTE: 31,000 - 36,000) + Progression + Training + Company Bonus + Company Benefits
Newhaven
Are you from a Customer Service background or similar looking to progress your career to Account Management in a multi-million pound company who will invest in you through specialist training and allow you to really progress you career?
Do you want to progress your career into Senior Sales/Account Management positions in an expert engineering environment while increasing your earnings through a generous uncapped commission structure?
This company is going through a period of rapid growth, and as such are looking for a Graduate / Junior Account Manager who is looking to start their career in sales. They specialise in selling technical equipment across the globe to major clients including Disney and the United States Airforce.
In this role you will be responsible for a vast number of key accounts, maintaining great relationships with existing clients as well as taking responsibility for winning new business. You will be properly recognized for what you do and will receive excellent training to help you adapt to the role.
This role would suit someone from either a Sales background or Customer Service who is looking to get their foot in the door in the Sales industry, working for a company who offer generous commission and a company performance-based bonus scheme.
The Role:
- Looking after existing accounts and winning new business.
- Working with both national and international cliental.
- Specialist training to develop your career.
- Office based Monday - Friday (9am - 5:30pm).
The Person:
- Either a Customer Service or Sales background
- Commutable to Newhaven.
Job Reference: BBBH20376
Key Words : Accounts Manager, Sales, Business Development, BDE, BDM, Electrical, Newhaven, Peacehaven, Seaford, Eastbourne, Worthing, Brighton, Hove.
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV.
We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set.
Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website
Customer Service Advisor (Progression to Account Management)
Posted 22 days ago
Job Viewed
Job Description
Customer Service Advisor (Progression to Account Management)
25,000 - 30,000 (OTE: 31,000 - 36,000) + Progression + Training + Company Bonus + Company Benefits
Newhaven
Are you from a Customer Service background or similar looking to progress your career to Account Management in a multi-million pound company who will invest in you through specialist training and allow you to really progress you career?
Do you want to progress your career into Senior Sales/Account Management positions in an expert engineering environment while increasing your earnings through a generous uncapped commission structure?
This company is going through a period of rapid growth, and as such are looking for a Graduate / Junior Account Manager who is looking to start their career in sales. They specialise in selling technical equipment across the globe to major clients including Disney and the United States Airforce.
In this role you will be responsible for a vast number of key accounts, maintaining great relationships with existing clients as well as taking responsibility for winning new business. You will be properly recognized for what you do and will receive excellent training to help you adapt to the role.
This role would suit someone from either a Sales background or Customer Service who is looking to get their foot in the door in the Sales industry, working for a company who offer generous commission and a company performance-based bonus scheme.
The Role:
- Looking after existing accounts and winning new business.
- Working with both national and international cliental.
- Specialist training to develop your career.
- Office based Monday - Friday (9am - 5:30pm).
The Person:
- Either a Customer Service or Sales background
- Commutable to Newhaven.
Job Reference: BBBH20376
Key Words : Accounts Manager, Sales, Business Development, BDE, BDM, Electrical, Newhaven, Peacehaven, Seaford, Eastbourne, Worthing, Brighton, Hove.
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV.
We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set.
Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website
Customer Service Advisor (Progression to Account Management)
Posted 12 days ago
Job Viewed
Job Description
Customer Service Advisor (Progression to Account Management)
£25,000 - £0,000 (OTE: 1,000 - 6,000) + Progression + Training + Company Bonus + Company Benefits
Newhaven
Are you from a Customer Service background or similar looking to progress your career to Account Management in a multi-million pound company who will invest in you through specialist training and allow you to really progress.
WHJS1_UKTJ
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Customer Service
Posted today
Job Viewed
Job Description
Location: Hybrid/Portsmouth (After probation, 3 days from home, 2 days in-office)
Salary: £26,210 (Rising to £0,300)
Start date: September 2025
Hours: 40 hours per week (Shift rota between 7:15AM – 8:45PM)
Monday to Sunday with one weekend on and the next off.
Why Join Us?
We are offering a fantastic opportunity with excellent benefits:
- Salary Progression: Starting at £262 rising to 0K
- Generous Holiday Allowance: Starting at 28 days, rising to 38 days depending on service length
- Employee Benefits:
- Cycle-to-work scheme
- Health & Wellbeing Programme
- Gym membership discounts
- Pension
- Discounts on travel & medical insurance products
- Onsite canteen
- Free car parking
- Simply Health cover (optical, dental, and medical)
- Employee Assistance Cover (including optical)
- Hybrid Working: Equipment provided for home office setup
Dynamite Recruitment is proud to be partnering with a UK-based service provider to recruit for Customer Service Advisors/Call Handlers to join a specialist team. This is a dynamic role where no two days are the same! You'll be tackling a variety of customer inquiries in a fast-paced environment.
Key Responsibilities:
- Manage client enquiries via email and phone
- Provide customers with timely updates and resolutions
- Prioritize tasks based on urgency and deadlines
- Liaise with internal and external third parties to manage expectations
- Complete high volumes of important administrative tasks
- Handle challenging situations with professionalism and care, including vulnerable customers
- Ensure compliance with all procedures and regulations
The ideal candidate will:
- Have previous call handling, call centre, or customer support experience
- Be able to support customers from start to finish
- Demonstrate excellent communication skills
- Be comfortable multitasking under pressure
- Have strong administration skills
- Be proficient in Microsoft Office
Submit your CV now to be considered for this exciting opportunity. We look forward to hearing from you!
#evergreen
Customer Service
Posted 1 day ago
Job Viewed
Job Description
Customer Service Advisor
25,000 per annum
Temporary to Permanent Opportunity
Swanley - Full Time - 9am - 5pm - Fully Office Based
Do you have experience in Customer Service within an office environment?
Are you looking for a role to start immediately?
We are working exclusively with our client to recruit a Customer Service Advisor to join their team on a Full Time basis. Initially temping for a 4 week period then becoming a Permanent member of the team.
Key Duties:
- Answering incoming calls from clients
- Managing client order queries
- Updating the internal database with client changes
- Order processing
This is not a call centre based role, most correspondence is processed via email using their CRM system.
Its a great opportunity to join a company that offers a friendly feel, working in modern offices and joining a team during their expansion period.
Apply online today or email (url removed).
Please note: Due to the location access to your own transport is required and this is a fully office based role hybrid working is not offered.
Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Customer Service
Posted 2 days ago
Job Viewed
Job Description
They are seeking Customer Service Advisor with excellent administrative, customer services, data entry / data input, time-management, organisational and communication skills with the ability to work to a high level of accuracy is required for the well-established Customer Support Team of a global brand based in Egham, Surrey.
JOB OVERVIEW
We have a fantastic new job opportunity for a Customer Support Advisor with excellent administrative, customer services, data entry / data input, time-management, organisational and communication skills with the ability to work to a high level of accuracy.
Working as the Customer Support Advisor you will be the first point of contact for all customer interactions and will strive to maintain and build upon these existing relationships, exceeding customer expectations.
This role will require excellent written and verbal communication skills and the ability to act calm and professional when dealing with enquiries. You will also need excellent data entry / data input skills as you will be required to update the system to process orders, product returns and enter large amounts of data onto the database.
As the Customer Support Advisor you will have excellent multi-tasking skills with the ability to prioritise your work and be comfortable with a large amount of administrative tasks whilst manging customer enquiries.
DUTIES
As the Customer Service Advisor your duties and responsibilities include:
- Process orders, credit and debits
- Process returns and resolve complaints
- Answer phones, emails and web enquiries
- Make proactive calls and emails to customers
- Manage backorders and Outlook tasks on a daily basis