30,253 Jobs in Buttermere

We have an exciting opportunity for a Planning Manager to join our team within Vistry Thames Valley, at our office in Reading. Reporting to our Head of Planning, as our Planning Manager, you will be responsible for the planning phases of a number of development projects; overseeing planning matters and coordinating with Land, Commercial, Technical, Production and Sales teams.

As part of the wider team, the Planning Manager will focus on assisting with working development sites through the planning system and into production to meet business requirements and growth plans. This will include providing accurate planning advice and reports as well as managing consultant teams in respect of the legal, planning, development, technical and commercial constraints of any proposal through to securing a viable planning consent and handover to production teams. 

We value in-person collaboration and team culture, but we’re also committed to supporting flexible working where possible. We encourage you to raise any specific requirements during the interview process so we can explore how this could be accommodated.

• Competitive basic salary and annual bonus
• Company car, car allowance or travel allowance
• Salary sacrifice car scheme available to all employees
• Up to 33 days annual leave plus bank holidays increasing to up to 39 days with service
• 2 Volunteering days per annum
• Private medical insurance, with employee paid cover
• Enhanced maternity, paternity and adoption leave
• Competitive pension scheme through salary sacrifice
• Life assurance at 4 x your annual salary
• Share save and share incentive schemes
• Employee rewards portal with many more benefits…

• Behave in line with our company values – Integrity, Caring and Quality
• RTPI qualified
• Experience in a planning role within either local authority, consultancy, property development or the housing industry.
• Experience of drafting planning statements, planning forms, CIL forms and submitting planning applications on large development sites
• Experience in liaising and negotiating with a wide range of individuals and organisations including professional consultants, local authorities, clients involved in the development process
• Excellent knowledge of the planning system and development process, design and technical issues relevant to house building
• Proven ability to deliver viable planning consents including on larger phased sites
• Proven ability to manage multiple projects and to lead and drive the development process
• Proven ability to deliver projects on programme to meet start on site requirements
• Strong time management skills with an ability to prioritise
• Thorough attention to detail
• Able to work as part of a team as well as autonomously
• Ability to build productive stakeholder relationships
• Ability to communicate well with individuals at all levels and positively motivate teams and individuals to deliver
• Strong presentation skills
• Self-sufficient in terms of IT - proficient in MS Office programmes and development software e.g. Viewpoint, COINS
• Ability to delegate when required
• Able to travel on a regular basis throughout the region and as required.

• Assist with progressing and delivering the planning elements of new projects.
• Assist with undertaking planning appraisals of new opportunities and develop planning strategies.
• Manage the submission of planning applications, including drafting planning statements, CIL forms, planning forms and collating submission documents required for validation
• Appoint and manage consultant teams where required
• Ensure the timely submission of schemes / details to the appropriate planning authority and statutory bodies in line with agreed timescales.
• Procure suitable supporting information e.g. surveys, reports, assessments etc. required to support the planning process and enable sufficient pre-delivery planning/design.
• Support the acquisition of land opportunities from public and private sector land.
• Establish and maintain effective working relationships with local authorities
• Maintain excellent records of submission
• Manage the submission of amendment applications, conditions and S106 obligations as required to allow works to progress on site
• Drive the progress of each project and mitigate against slippage to ensure delivery to agreed timescales.
• Maintain excellent communication with the project team and internal stakeholders to ensure relevant information is correctly shared and circulated, and all actions are progressed in a timely manner.
• Identify and mitigate against risk and work with colleagues, partners and stakeholders to manage risk pre-start on site.
• When required, organise, lead / attend and minute client and / or internal project meetings acting in a professional manner to positively represent Vistry at all times.
• Follow the internal ‘Life of Site’ process.
• Resolve problems through collaboration with the project teams and colleagues and share learning to champion continuous improvement and ensure successful delivery of schemes.
• Promote and represent Vistry when appropriate in order to maximise development opportunities and the reputation of the company.

We build more than homes, we’re making Vistry. Being a responsible developer and award-winning employer means we live each day through our ethos - doing the right thing. Our behaviours reflect this, as well as our values of integrity, caring and quality. Shaping all we do; they empower us to develop sustainable communities across affordable and private housing. We work in a partnership-led way, and you’ll recognise our renowned brands Bovis Homes, Linden Homes and Countryside Homes. Together with Vistry Works, our manufacturing operation, and the functional support of Vistry Services, we’re a proud UK Green Building Council member, UK top five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating, and winner of many awards including Top Employer, Global Top Inspiring Workplaces, and Best for Talent Attraction and Outreach. 

Join us in making Vistry.  

#LI-TP1

Join Childbase Partnership and be part of something extraordinary.

At Childbase Partnership we have been delivering childcare excellence since 1989. Our mission is to give children the best possible start in life and instil a lifelong passion for learning.  Across all 44-day nurseries, Head Office, and our Training Academy of Excellence, our dedicated colleagues work together to create a lasting, positive impact in our local communities.

We are determined to be excellent and constantly strive for the best outcomes, not only for the children in our care but for every colleague too . 

What makes us special?

• We are 100% employee-owned  – which means we are all partners, we all have a meaningful voice, and we own our future (this includes sharing profits too, tax-free).
• Sector leading initiative: “Partnership Reward Days”  – going the extra mile to promote a healthy work/life balance for you with up to an extra 20 days paid leave a year, meaning up to a phenomenal 50 days leave, with the option to sell a proportion if you would prefer; the choice is yours!
• ‘Number 1’  - we have earned the top spot in the prestigious Nursery World league tables for our Ofsted outcomes, all thanks to our extraordinary colleagues. 
• Record-breaking Green Flag achievements, and climate-positive status  - we save more CO2 than we create (take that, climate change!).
• Planting in excess of 2,000 trees in the Eden Restoration project  - because the planet needs a hug too.
• Over £3.5 million raised for charity  – we’re basically fundraising superheroes (without the capes).

At Childbase Partnership, our ethos is simple; we all belong , we all matter, and we all contribute so we all benefit. Our core values foster happiness, confidence, and growth, with a ‘careers not jobs’ approach, shaping the future of our extraordinary company together. 

Own your future and join us as a Nursery Assistant (Unqualified Nursery Practitioner) at our Maples Day Nursery in Winchester.

Whether you’re looking for a full-time role or part-time hours, if making a difference to others is what you’re passionate about, then we’d love to hear from you.  

Join us and benefit from:

• A competitive salary: £ per annum (pro-rata) / 2.36 per hour 
• From day 1:  75% discount for parents and 40% discount for grandparents at any Childbase nursery.
• Generous leave entitlement:   Starting with 23 days annual leave rising to 28 days (pro-rata), plus paid bank holidays and up to 20 additional paid days off through our Partnership Reward Days initiative.
• Exclusive rewards: Tax-free Partnership dividends, qualification reward payments, long-service bonuses, retail discounts, family fun days with free tickets to UK attractions and cycle-to-work scheme.
• Well-being support: Mental Health First Aiders, two free meals a day in the nursery, subsidised medical care, flu jabs, eye care vouchers, occupational health support, and a free will-writing service.
• Growth opportunities: Team inset training days, professional development support, online courses, and apprenticeships through our Training Academy of Excellence.

Your knowledge, skills and character qualities make you the perfect Nursery Assistant (Unqualified Nursery Practitioner).  You are:

• Passionate about making learning fun; your early years experience enables you to inspire young children to reach their full potential.   Ideally, you have experience of using and implementing the EYFS to support children's learning.
• Naturally nurturing; you care about others and their well-being and the children in your care feel happy and safe.
• An advocate for partnership working; you thrive as part of a team environment, and you enjoy building meaningful and respectful relationships with others. 

Are you ready to contribute to something quite extraordinary?

To apply, you must currently reside in the UK and hold suitable Right To Work in the UK.  We are sorry, VISA sponsorship is not available at present.  Before commencing in your new role, you will be required to provide Right To Work documentation and any relevant qualifications.   An enhanced DBS check and satisfactory references must also be obtained for you.  Rest assured our Recruitment Team are on hand to support and guide you through every step of the process.

Role: Area Sales Manager

Salary: £36,000k - £40,000k + Company car + Commission

Location: Covering the Swindon area but based from the Oxford Hire Centre (OX2 8JD)

Are you looking to start a new career with a great company? We're looking for an Area Sales Manager to join the successful team at Portakabin covering Swindon and surrounding areas.

The role of Area Sales Manager is a hands on, commercial and results driven sales manager who has a passion for business development, understanding clients' needs and achieving orders, whilst delivering excellent customer service and clearly demonstrates our Company values.

You will develop and promote the Company's hire business, to include our full range of products and services, ensuring the Division's Customer Charter is followed. The role is target driven and the key focus is on order winning activity. Working alongside projects and service teams in the region, and the Building Service functions, the role holder will be a strong communicator with a teamwork ethic, effectively communicating with the wider team to ensure delivery of service.

As an Area Hire Manager, you will:

*Be accountable for the delivery of set targets for the year for a particular catchment area including contract value, order numbers, and revenue generating visits as well as other commercial KPI's.

*Carry out structured business development, local and national campaigns, including "cold calling" within the area designated, in order to achieve order targets.

*Prepare quotations and drawings against customer requirements.

*Generate orders by attending Customer sites.

*Maximise added value for every opportunity through promoting the full range of Building Services.

*Complete a customer care programme to ensure maximum satisfaction, continuity of business and maximise referral opportunities.

*Ensuring compliance to business and quality processes for own catchment area, including ISO 9001.

*Effectively use internal systems (e.g. SAP, CRM) to ensure customer information is kept up to date and systems are aligned.

*As directed liaise with the Service Manager with regard to refurbishment, fitting out, deliveries, rectifications and terminations.

*Expedition of monies owed, in line with company guidelines and procedures.

Essential Criteria

*A full UK Driving licence

*Proven commercial experience, including face to face sales experience and business development

*Strong experience of carrying out business development activities (campaign calling and cold calling by phone and in person)

*The ability to work independently and drive in new initiatives

*Strong B2B sales experience

*Solid understanding of various software packages including MS Excel and PowerPoint,

*GCSE Maths and English at Grade 4 or above, education to A Level standard is desirable

*Ability and desire to keep up to date with competitor information and market trends

Benefits & Opportunities

• 25 days holiday plus bank holidays, Option to buy 5 days
• Working flexibly principles
• Contributory pension
• Competitive Commission Structure

• Company Car, electric if available

As a Portakabin Employee, you will also be able to access a range of dedicated health and wellbeing services, a chance to give back to your community with an annual volunteering day off, and fully funded professional qualifications! There is also a great opportunity for career progression within Portakabin.

Why Portakabin?

At Portakabin, we design and deliver high-quality modular buildings for organisations of all sizes. Our solutions support a wide range of sectors, including manufacturing, education, healthcare, transport, utilities, and construction.

We're committed to sustainability, from reducing the environmental impact of our own operations, to designing energy-efficient buildings for our customers, and supporting the communities we serve through employee volunteering and charitable giving.

Today, more than 2,000 people work for Portakabin across ten European countries.

Portakabin is an equal opportunities employer and is committed to the equal treatment of all current and prospective colleagues. We welcome applications from people of all backgrounds and perspectives and hire great people to build talented and diverse teams.

We are committed to making reasonable adjustments throughout the application, recruitment, and onboarding processes for candidates that require additional support and/or adjustments to be made. If you are having any difficulty applying, please contact our recruitment team on

Drivetech is a UK leader in the delivery of police-referred driver offender courses, with improvements in road safety and people safety at its core

To find out more about Drivetech please visit our website,

Location: Basingstoke – Hybrid working
Salary: £23,100 + upto 10% bonus
Shifts: 36.25 hours per week, working 5 days between Monday-Sunday with shifts falling within the hours below
Operating Hours: 07:30–18:15 midweek & 08:00-15:00 weekends

What role will I play?

As the go-to expert on our police-referred courses—your customers will count on you when it matters most. Every call, no matter how challenging, gets your full dedication so the outcome is always spot on. In our energetic, fast-paced environment, you’ll make each customer feel like they’re your first of the day. As the frontline of Drivetech, you set the standard for what our customers expect. Some calls will be tough, with frustrated or vulnerable customers, but you’ll never face them alone—teamwork is at the heart of what we do, and we’ve always got each other’s backs.

What are the main responsibilities?

• Interacting with delegates by phone and email, to book their course, deal with queries and provide relevant advice
• Using your autonomy to decide on the best course of action for each interaction
• Taking ownership of your own knowledge base, seeking out opportunities to learn and maintain current knowledge of tools, systems, and processes
• Ensuring every customer interaction receives the best in class experience that they have come to expect

What do I need to bring to the table?

• As a problem solver, you will be capable of quickly understanding and analysing information with the ability to make informed, logical decisions in an efficient manner
• You will be able to demonstrate the ability to take on board new information, constantly updating and adapting your skills and knowledge
• The ability to thrive in pressurised situations, maintaining your calm and focus at all times
• A desire to be pro-active with your work with a keen eye on self-development

Your rewards package
We’re always looking to recognise and reward our employees for the work they do. As a valued member of The AA team, you’ll have access to a range of benefits including:

• 23 days annual leave plus bank holidays
• Worksave pension scheme with up to 7% employer contribution
• Free AA breakdown membership from Day 1 plus 50% discount for family and friends
• Discounts on AA products including car and home insurance
• Employee discount scheme that gives you access to great discounts on healthcare, shopping, holidays and more
• Diverse learning and development opportunities to support you to progress in your career
• Dedicated Employee Assistance Programme and a 24/7 remote GP service for you and your family

Plus, so much more!

We’re an equal opportunities employer and welcome applications from everyone. The AA values diversity and the difference this brings to our culture and our customers. We actively seek people from diverse backgrounds to join us and become part of an inclusive company where you can be yourself, be empowered to be your best and feel like you truly belong. We have five communities to bring together people with shared characteristics and backgrounds and drive positive change.
If you have any questions regarding the above, please don't hesitate to reach out.

Job Title: Customer Communications Manager
Location: Basingstoke – Hybrid – Three Days in Office
Employment Type: Maternity Cover – Fixed Term Contract
Hours: Monday-Friday

AA Summary

Think the AA is just about roadside assistance? Think again! 

As one of the UK's most trusted brands, we provide a wide range of services to millions of customers. From comprehensive Home and Motor Insurance to personalised Financial Services like Loans and Savings, and outstanding B2B, Consumer, Business Services, Driver Training, Car Care, and Service Maintenance and Repair, we've got you covered. Our mission is to keep Britain moving, and we're looking for dedicated individuals to join our team. Ready to join us?

#LI-EJ1 #LI-Hybrid

As our Insurance Customer Communications Manager, you’ll take the lead in shaping how we communicate to our customers through letters, emails, SMS and online across their entire journey, from quote to renewal and everything in between. You’ll be the driving force behind clear, consistent, and customer-first communications, supporting critical growth, value and savings initiatives, ensuring every message we send is accurate, engaging, and aligned with our brand and regulatory standards.

You’ll manage a talented team of three, guiding them through a challenging pipeline of change initiatives and communication updates. Whether it’s updating our communications suite to support exciting launches, making updates to print items, responding to incidents and managing remedial action, or supporting strategic customer journey projects, you’ll play a key role in delivering improvements that make a real difference to our customers and our business.

• Leading the development and delivery of all customer communications across the full lifecycle, from quote to post-sale, ensuring clarity, consistency, and compliance, across all communications channels (letters / emails / SMS / online) and proposing new ideas to drive improvements.
• Managing a busy pipeline of communication changes, carefully developing, testing and releasing change whilst balancing regulatory deadlines, customer needs, and commercial priorities.
• Coaching and supporting a team of three, helping them deliver high-quality work across multiple projects and change initiatives.
• Assessing communication requirements, translating them into effective and actionable communications change and delivery plans.
• Reviewing and refreshing key communication assets such as welcome packs, renewal documents, and printed materials.
• Acting swiftly to resolve communication issues and incidents, ensuring remedial actions protect customer trust and experience.
• Collaborating with the Customer Journey Manager to deliver strategic initiatives that drive customer value and business growth.
• Manging a £2M fulfilment budget – ensuring we remain on budget, are driving savings and are not surprised by unforeseen costs
• Overseeing the end-to-end delivery process for communications via post, email, and SMS, identifying and resolving any issues.
• Ensuring all communications meet brand, regulatory, and quality standards, while briefing operational teams for smooth implementation.

• Strong organisational and project management skills, with the ability to manage multiple projects and prioritise effectively under pressure.
• Proven experience delivering customer communications and / or change across digital and offline channels, ideally within Insurance or Financial Services.
• Strong leadership skills with the ability to coach, support and inspire a small team to deliver high-quality impactful work.
• A customer-first mindset, with a passion for creating communications that drive engagement and positive outcomes.
• Excellent attention to detail, ensuring accuracy, consistency, and compliance in every piece of communication.
• Creative and strategic thinking, balancing regulatory requirements with customer experience and commercial goals.
• Exceptional written communication skills and proficiency in Microsoft Office, especially Word.
• Preferably educated to degree level, with a proactive and results-driven approach to work.

We’re always looking to recognise and reward our employees for the work they do. As a valued member of The AA team, you’ll have access to a range of benefits including:

• 25 days annual leave plus bank holidays + holiday buying scheme
• Worksave pension scheme with up to 7% employer contribution
• Free AA breakdown membership from Day 1 plus 50% discount for family and friends
• Discounts on AA products including car and home insurance
• Employee discount scheme that gives you access to a car salary sacrifice scheme plus great discounts on healthcare, shopping, holidays and more
• Company funded life assurance
• Diverse learning and development opportunities to support you to progress in your career
• Dedicated Employee Assistance Programme and a 24/7 remote GP service for you and your family

Plus, so much more!

We’re an equal opportunities employer and welcome applications from everyone. The AA values diversity and the difference this brings to our culture and our customers. We actively seek people from diverse backgrounds to join us and become part of an inclusive company where you can be yourself, be empowered to be your best and feel like you truly belong. We have five communities to bring together people with shared characteristics and backgrounds and drive positive change.

As part of the onboarding process, we complete several pre-employment checks including work reference, credit and criminal record checks.

We may close the vacancy sooner than the advertised date if we get a high volume of applications, please apply now if you are interested.

Location: Basingstoke (hybrid working 3 office days per week) + occasional travel to London

Employment Type: Permanent, full time

Additional Benefits: Annual Bonus

Thought The AA only provide roadside assistance? Think AA-X.

Technology has made human life easier; from booking holidays and banking, through to meeting new people and work opportunities. But over the last decade owning and driving cars has gotten far tougher. At AA-X we are on a mission to re-invent the car ownership and usage experience.

We imagine, build and grow connected car ventures. Using data and AI to provide car and driver insights with new solutions that give drivers control, confidence and a little joy across their motoring lives. 

As an IT Platform Support Engineer within AA-X, you’ll be a part of the UK’s largest and most trusted driving company, developing and testing human-centric products and services fast; whilst giving AA members first access to everything we build. Are you ready for a career where you’re always ahead?

#LI-Hybrid

Are you passionate about technology and problem-solving? Do you thrive in a collaborative environment where your ideas and skills make a real impact? We’re looking for an IT Platform Support Engineer  to join our Digital Technology team, supporting our innovative Connected Cars platform.

This is a fantastic opportunity to work on a cutting-edge AI-powered car wellness solution, providing second-level support across mobile, web, and cloud-native services. If you’re curious, adaptable, and eager to grow, we’d love to hear from you.

• Responding to and resolving incidents across our Connected Car services, including mobile apps, cloud services, and OBD device data ingestion.
• Diagnosing and troubleshooting technical issues, escalating where needed.
• Collaborating with L1 and L3 support teams to ensure seamless service delivery.
• Maintaining clear documentation in ServiceNow and Confluence.
• Monitoring system performance and proactively identifying issues.
• Delivering excellent customer service and contributing to our internal knowledge base.

• Foundational understanding of AWS  and microservices (e.g., ECS, Cloudwatch, Lambda, S3), with exposure to monitoring tools such as Dynatrace , Contentful , or similar.
• Ability to perform basic debugging in Java  and Angular , or transferable experience with other 3rd generation languages like Python .
• Familiarity with workflow and ITSM tools  such as ServiceNow, JIRA, and Confluence, with the ability to quickly adapt to new systems.
• Experience with version control  (GitHub) and content management systems  (e.g., Sitecore or Contentful).
• Awareness of basic web security  principles and tools like Cloudflare .
• Strong analytical mindset, clear and inclusive communication style, and the ability to work both independently and collaboratively with attention to detail and a customer-focused approach.

We’re always looking to recognise and reward our employees for the work they do. As a valued member of The AA team, you’ll have access to a range of benefits including:

• 25 days annual leave plus bank holidays + holiday buying scheme
• Worksave pension scheme with up to 7% employer contribution
• Free AA breakdown membership from Day 1 plus 50% discount for family and friends
• Discounts on AA products including car and home insurance
• Employee discount scheme that gives you access to a car salary sacrifice scheme plus great discounts on healthcare, shopping, holidays and more
• Company funded life assurance
• Diverse learning and development opportunities to support you to progress in your career
• Dedicated Employee Assistance Programme and a 24/7 remote GP service for you and your family

Plus, so much more!

We’re an equal opportunities employer and welcome applications from everyone. The AA values diversity and the difference this brings to our culture and our customers. We actively seek people from diverse backgrounds to join us and become part of an inclusive company where you can be yourself, be empowered to be your best and feel like you truly belong. We have five communities to bring together people with shared characteristics and backgrounds and drive positive change.

#LI-HH

Cyflog:   £24,298
Contract:   36.25 awr yr wythnos

Shifftiau:   Dydd Llun i Ddydd Gwener rhwng 7.30y.b–6:15y.p & Penwythnosau rhwng 8y.b – 3y.p

Mae Drivetech yn arweinydd yn y DU o ran darparu cyrsiau troseddwyr gyrru a gyfeiriwyd gan yr heddlu, gyda gwelliannau mewn diogelwch ar y ffyrdd a diogelwch pobl yn greiddiol i’w genhadaeth.

Byddwch yn dod yn arbenigwr ar ein cyrsiau a gyfeiriwyd gan yr heddlu ac yn berson y gall ein cwsmeriaid ddibynnu arno pan fyddant ein hangen fwyaf. Beth bynnag yw’r alwad, bydd eich ymroddiad i’r cwsmer yn sicrhau eu bod yn cael y canlyniad cywir bob tro. Byddwch yn gweithio mewn amgylchedd cyflym wrth wneud i bob cwsmer deimlo fel mai nhw yw’r alwad gyntaf y dydd. Fel rhan o’n tîm rheng flaen, byddwch yn gosod y naws ar gyfer yr hyn y gall cwsmeriaid ei ddisgwyl gan Drivetech a’r AA. Gall rhai o’r galwadau fod yn fwy cymhleth neu’n cynnwys cwsmeriaid rhwystredig neu fregus, dyna pam ein bod yn rhoi pwyslais cryf ar waith tîm, gyda phawb yno i gefnogi ei gilydd mewn sefyllfaoedd anodd.

Gwnewch gais nawr i ryddhau eich potensial!

Beth fyddaf yn ei wneud?

• Rhyngweithio â dirprwyon a chydweithwyr dros y ffôn ac e-bost, gan ddefnyddio rhesymeg i asesu’r cam gorau i’w gymryd
• Cynnal gwybodaeth am gynnyrch a gwasanaethau yn rhagweithiol a dysgu gwybodaeth newydd i ddatrys ymholiadau unigryw cwsmeriaid
• Ymdrechu i wella drwy ddefnyddio adnoddau, offer a systemau sydd ar gael i gynnig y gwasanaeth cwsmer gorau
• Cadw ffocws a cyfryn yn ystod amseroedd brig, gan sicrhau bod pob cwsmer yn derbyn yr un lefel eithriadol o wasanaeth
• Ymdrechu i sicrhau bod pob cwsmer yn cael profiad o’r radd flaenaf sy’n cael ei ddisgwyl gan ein brand eiconig!

Rydym yn chwilio am rywun fydd yn:

• Datrys problemau:   byddwch yn deall gwybodaeth sy’n dod i mewn ac yn gwneud penderfyniadau rhesymegol yn gyflym ac yn effeithlon
• Archwiliwr:   bydd angen i chi fod yn chwilfrydig ac yn awyddus i ddysgu gwybodaeth newydd a’i chymhwyso’n gyflym
• Hunanysgogol:   byddwch yn rhagweithiol, gan gymryd balchder ac ymdeimlad o berchnogaeth yn eich gwaith
• Gweithredwr cyfansoddedig:   byddwch yn ymdopi’n dda mewn sefyllfaoedd dan bwysau, gan gynnal gwytnwch wrth reoli rhwystrau’n effeithiol

Gwybodaeth Ychwanegol

I ddysgu mwy am Drivetech, ewch i’n gwefan:  Drivetech

Eich Cyfweliad

Os ydych yn cyd-fynd â’r proffil ymddygiadol i ffynnu yn y rôl a’r amgylchedd, byddwch yn cael gwahoddiad i gyfweliad terfynol sy’n para tua 60 munud. Byddwch yn cwrdd â’n cyfwelwyr cyfeillgar ar gyfer cyfweliad yn seiliedig ar gymwyseddau sy’n cynnwys chwarae rôl.

Ymuno â’r Tîm

Ar ôl i ni wneud cynnig a chwblhau’r gwiriadau cyn-cyflogaeth, byddwch yn derbyn eich contract.

Hyfforddiant a mynd yn fyw ar y ffonau

O’r diwrnod cyntaf yn Drivetech, byddwn yma i’ch cefnogi bob cam o’r ffordd. Bydd ein hyfforddwyr arbenigol yn eich tywys trwy’r wythnosau cyntaf o’ch cyfnod cynefino lle byddwch yn dysgu llawer am sut i gefnogi ein cwsmeriaid mewn amgylchedd dysgu hwyliog a chydweithredol. Yna byddwch yn symud ymlaen gyda chefnogaeth gan eich Rheolwr Llinell a’ch cydweithwyr nes i chi ddod yn arbenigwr ar ein hymddygiadau, cynnyrch a systemau.

Rydym bob amser yn ceisio cydnabod a gwobrwyo ein gweithwyr am y gwaith maen nhw'n ei wneud.

Fel aelod gwerthfawr o dîm yr AA, bydd gennych fynediad at ystod o fuddion gan gynnwys:

• 23 diwrnod o wyliau blynyddol ynghyd â gwyliau banc
• Cynllun pensiwn Worksave gyda hyd at 7% cyfraniad gan y cyflogwr
• Aelodaeth AA Breakdown am ddim o’r diwrnod cyntaf ynghyd â 50% gostyngiad i deulu a ffrindiau
• Gostyngiadau ar gynnyrch AA gan gynnwys yswiriant car a chartref
• Cynllun gostyngiadau i weithwyr gyda mynediad at fargeinion gwych ar ofal iechyd, siopa, gwyliau a mwy
• Cyfleoedd dysgu a datblygu amrywiol i’ch cefnogi i symud ymlaen yn eich gyrfa
• Rhaglen Cymorth i Weithwyr a gwasanaeth Meddyg Teulu o bell 24/7 i chi a’ch teulu

A llawer mwy!

Rydym yn gyflogwr cyfleoedd cyfartal ac yn croesawu ceisiadau gan bawb. Mae’r AA yn gwerthfawrogi amrywiaeth a’r gwahaniaeth y mae hyn yn ei ddod i’n diwylliant a’n cwsmeriaid. Rydym yn chwilio’n weithredol am bobl o gefndiroedd amrywiol i ymuno â ni a bod yn rhan o gwmni cynhwysol lle gallwch fod yn chi eich hun, cael eich grymuso i fod eich gorau a theimlo eich bod yn perthyn yn wirioneddol. Mae gennym bum cymuned i ddod â phobl gyda nodweddion a chefndiroedd tebyg ynghyd ac i ysgogi newid cadarnhaol.

Os oes gennych unrhyw gwestiynau ynghylch yr uchod, peidiwch ag oedi i gysylltu.

Job title: Drivetech Welsh Speaking Customer Care Advisor
Location: Remote
Salary £24,298 - plus up to 10% bonus
Contract: 36.25 hours per week
Shifts: Monday to Friday between 7.30am–6:15pm & Weekends between 8am-3pm

Drivetech is a UK leader in the delivery of police-referred driver offender courses, with improvements in road safety and people safety at its core.

You’ll become an expert in our police referred courses and someone our customers can really rely upon when they need us most. No matter what the call, your dedication to the customer will ensure they have the right outcome every time. You’ll be working in a fast-paced environment whilst making every customer feel like the first call of the day. As our front-line force you’ll be part of a team who set the tone for what our customers can expect from Drivetech and the AA. Some of the calls you deal with could be more complex or involve frustrated or vulnerable customers, that’s why we like to ensure that there is a strong focus on teamwork, with everyone there to back each other through any difficult situations.

Apply now to unleash your potential!

• Interacting with delegates and colleagues, by phone and email, and applying logic to assess the best course of action
• Proactively maintaining knowledge of products and services and learning new information to solve our customers unique queries
• Pushing for better by using resources, tools and systems available to offer the best customer service
• Maintaining focus and composure during peak call times, ensuring each customer receives the same exceptional level of customer service
• Striving to ensure that each and every customer receives a top-class customer experience that is expected from our iconic brand!

• A problem solver:  you’ll understand incoming information and make logical decisions quickly and efficiently
• An explorer:  you’ll need be curious and inquisitive; learning new information and applying it quickly
• A self-starter:  you’ll be proactive taking pride and ownership in your work
• A composed operator:  you’ll cope well in pressurised situations, maintaining resilience whilst managing setbacks effectively

Please note that to be eligible for this role you'll need to be fluent in spoken Welsh

To find out more about Drivetech please visit our website:  Drivetech

Your interview

If you fit the behavioural profile to thrive within the role and environment, you will then be invited to attend a final stage interview which lasts approximately 60mins. You’ll meet with our friendly interviewers for a competency-based interview that contains a role play. 

You'll also carry out a spoken Welsh assessment as part of the interview.

Onboarding

Once we’ve made you an offer and completed your pre-employment checks, you’ll receive your contract.

Training and going live on the phones!

From the first day of your journey at Drivetech, we’re here to support you at every step. Our expert trainers will guide you through your first few weeks of your induction where you should expect to learn lots about how you’ll support our customers in a fun, collaborative and engaging learning environment.  You'll then progress where you'll be supported by your Line Manager and colleagues until you become an expert in our behaviours, products, and systems.

We’re always looking to recognise and reward our employees for the work they do. As a valued member of The AA team, you’ll have access to a range of benefits including:

• 23 days annual leave plus bank holidays
• Worksave pension scheme with up to 7% employer contribution
• Free AA breakdown membership from Day 1 plus 50% discount for family and friends
• Discounts on AA products including car and home insurance
• Employee discount scheme that gives you access to great discounts on healthcare, shopping, holidays and more
• Diverse learning and development opportunities to support you to progress in your career
• Dedicated Employee Assistance Programme and a 24/7 remote GP service for you and your family

  Plus, so much more!

  We’re an equal opportunities employer and welcome applications from everyone. The AA values diversity and the difference this brings to our culture and our customers. We actively seek people from diverse backgrounds to join us and become part of an inclusive company where you can be yourself, be empowered to be your best and feel like you truly belong. We have five communities to bring together people with shared characteristics and backgrounds and drive positive change.

  If you have any questions regarding the above, please don't hesitate to reach out.