What Jobs are available in Coxlodge?
Showing 5000+ jobs in Coxlodge
Lead Technical Architect - Newcastle Upon Tyne
Posted 2 days ago
Job Viewed
Job Description
Do you have significant experience and leadership in technical architecture utilising AWS cloud and a desire to make a difference? If so, the NHS Business Services Authority (NHSBSA) has an exciting opportunity for you to join us as a Lead Technical Architect (AWS).
Our Digital, Data and Technology team design, develop, test, support and operate applications from our digital transformation projects to support patients, colleagues and the public. We deliver relevant and valuable services to millions of users with various needs and abilities.
What do we offer?
o 27 days leave (increasing with length of service) plus 8 bank holidays
o Flexible working (we are happy to discuss options such as compressed hours)
o Hybrid working model (we are currently working largely remotely)
o Career development
o Active wellbeing and inclusion networks
o Excellent pension
o NHS Car lease scheme
o Access to a wide range of benefits and high-street discounts!
We're working in a hybrid way, spending time at home and the office. This position can be based from either of our offices in Greater Manchester or Newcastle upon Tyne.
We want to support people in their chosen careers and welcome applications from previously unsuccessful applicants who have waited at least six months before reapplying.
Main duties of the job
The growth and innovation provided by our cloud providers challenge us to think and rethink optimal solutions that drive down the cost whilst providing better services. To harness this capability, the Lead Technical Architect (AWS) is responsible for driving standards and pattern development to ensure consistency in designs that utilise AWS services, integrating a well-architected approach.
You will work closely with both the AWS technical architecture community who are delivering technical designs on services, and cloud architects who are responsible for cloud infrastructure, to bring our cloud strategy to life. A strong and effective communicator, you will also be responsible for driving improvements and maximising the benefits brought by the AWS cloud through governance, peer reviews, mentoring, assurance of 3rd party developments and introducing processes that target continued improvements to quality.
We're passionate about creating an environment that encourages learning and development. You'll be a vital part of our Architecture Community of Practice, sharing your experience, learning and ideas with other architects.
Technical architecture in the NHSBSA Digital, Data and Technology team embraces the drive to be customer-centric and, following fundamental principles, have designed award-winning services that surpass the requirements of end-users.
About us
Here at the NHS Business Services Authority (NHSBSA), what we do matters.
We manage the NHS Pension scheme, process prescription payments and much more. Our services are used by NHS organisations, contractors and the public: we're proud to be part of something meaningful, that touches millions of lives.
We design our services around customer needs and place people at the heart of our organisation. That's why when you join us, you'll be empowered and supported to help your career grow.
As one of the UK's Best Big Companies to work for, we're connected to our values: Collaborative, Adventurous, Reliable and Energetic. We care about our people, our purpose, and your progress.
We strive to offer a fantastic colleague experience, where every colleague is heard, supported and respected. Wellbeing, diversity and inclusion is at the centre of this, and you can join our Lived Experience Networks who help us bring our authentic selves to work.
We're committed to being a flexible employer and we try to offer a working pattern that suits you where possible, through hybrid working, flexible hours and more.
Alongside a competitive salary with pay progression, we offer a people-centric benefits package, connecting you to the rewards and benefits you value most!
Ready to join us in delivering business service excellence to the NHS, helping people live longer, healthier lives? Apply today and see where the NHSBSA can take you.
We are people connected to care.
Job description
Job responsibilities
In this role, you are accountable for:
1. Communicating with others - you build relationships with stakeholders and influence expectations. You are flexible and communicate proactively and reactively using the most appropriate medium(s). You demonstrate excellent communication skills and can facilitate difficult and complex discussions within the team or with diverse senior stakeholders.
2. Communicating between the technical and non-technical - you identify the needs of business and technical stakeholders and interpret them in a way that is clear for both audiences. You effectively manage stakeholder expectations.
3. Community collaboration - you work collaboratively within a group, actively networking with others and varying feedback for the appropriate time to ensure the discussion sticks - both internally and across other government agencies. You use your initiative to identify problems or issues in the team dynamic and rectify them. You pull out issues through agile health checks to provoke the best responses.
4. Experience of working within constraints - you identify constraints and communicate about these and work within them. You challenge the validity of constraints. You ensure standards are being met.
5. Governance and assurance - you define and evolve governance within technical architecture. You take responsibility for working with and supporting other staff in wider governance. You assure multiple services across directorates, building consensus between them to deliver consistency. You contribute and subsequently utilise tools such as standards, guardrails and principles to effectively govern technical delivery.
6. Leadership and guidance - you build consensus between people. You engage in various feedback types, choosing the right style at the appropriate time and ensuring the discussion and decision stick. You bring people together to form a motivated team and help create the right environment for a team to work in. You facilitate the best team make-up, according to the situation.
7. Mentorship and training you provide mentorship and technical training for other architects, offering advice and peer reviews to ensure the community both grows and remains consistent in approach. You are seen as the lead in your technical field.
8. Making and guiding decisions - you make decisions characterised by managed levels of risk and complexity and recommend decisions as risk and complexity increase. You resolve technical disputes between wider peers and indirect stakeholders, considering all views and opinions.
9. Strategy - you apply strategy by creating, using and proactively challenging patterns, standards, policies, roadmaps that align with vision statements. You turn business outcomes into technical design. You provide guidance to the technical community, planning out the future technical landscape via the use of long-term roadmaps and plans.
10. Turning business problems into technical design - you are responsible for designing information systems characterised by medium levels of risk, impact, and business or technical complexity. You work across multiple services, justifying technical decisions that affect the whole landscape and turning these into patterns and standards. You look for opportunities to implement new technology or approaches that benefit the wider business.
11. Understanding the whole context - you understand trends and practices outside your team and how these will impact your work. You can drive improvements. You can see how your work fits into the broader strategy and historical context. You consider the patterns and interactions on a larger scale.
12. Value for money you will contribute to the drawing up of financial initiatives across the organisation by proposing technical choices that are value for money are adopted as standard practice. You will review existing architecture to determine whether opportunities exist to create initiatives to provide financial benefit.
In addition to the above accountabilities, as post holder you are expected to: 1. Undertake additional duties and responsibilities in line with the purpose of your role and as agreed by your line manager.2. Demonstrate NHSBSA values and core capabilities in all aspects of your work.3. Encourage an environment where your own and colleagues safety and well-being is promoted.4. Contribute to a culture which values diversity and inclusion.5. Follow NHSBSA policies, procedures, and protocols as they apply to your role.
Working relationships
Responsible to: Team Manager and Head of Profession
Responsible for: No line management responsibilities
Key relationships and connections: 1. Technical Architects2. Senior Technical Architects3. Solution Architects4. Enterprise Architects5. Delivery Managers6. Product Owners7. Business Analysts8. Developers9. Testers10. Interaction Designers11. Service Designers12. User Researchers13. Stakeholders and Customers.
Person Specification
Personal Qualities, Knowledge and Skills
Essential
- Excellent communication skills to listen and respond to the needs of a range of audiences and interpret them clearly for both audiences.
- Both proactive and reactive in communication. Able to engage in various feedback types, choosing the right style at the appropriate time and ensuring the discussion and decision stick.
- Able to cope in complex environments, prioritise effectively and identify and work within constraints.
- Able to develop and apply best practices, deal with challenging situations and adopt a flexible approach to work and working hours.
- Proven ability to transfer and develop skills and knowledge into new areas at short notice.
- Knowledge of accessibility standards and guidelines and how to apply these standards to your work and others work.
- Knowledge of Node.js and Java.
Desirable
- Knowledge of standards such as NHS Service Standard, GDS Service Standard and ISO.
- Familiar with popular design frameworks such as NHS design system, GOV.UK design system, BBC's Global Experience Language (GEL). Experience with design patterns and their iteration.
- Knowledge of NHS organisations and healthcare.
- Knowledge of development techniques and development platforms environments/languages/technologies.
- Knowledge of management. Areas may include, Leadership and Change Management, organisational development or managing multidisciplinary teams.
- Knowledge of user-centred design practices for both public-facing and internal services and applications.
Experience
Essential
- Experience in setting direction, embedding good practice, and making important decisions to improve products and services.
- Experienced in strategic thinking and providing technical architecture consulting and leadership in any relevant area.
- Proven experience working as a technical architect supporting a product team and working with users, managers and stakeholders.
- Experience and technical acumen across applications, data, infrastructure, security, service management, business process and architecture capabilities.
- Able to demonstrate your process in designing and building new digital services or improving existing ones.
- Experience in working effectively with cross-disciplinary teams and ensuring that making decisions is based on knowledge, research and knowing the user journey.
- Skilled in creating prototypes and concepts to explore potential solutions and meet requirements.
- Experience in making complex things simple for users by distilling complex data and information into understandable and straightforward forms.
Desirable
- Experience in working in an agile/lean development process.
- Experience in designing for users with low digital skills and/or designing for users with physical and cognitive impairments.
- Experience in contributing to "design systems". For example, producing self-service systems for using common patterns, components and elements.
- Experienced in leading and mentoring staff within and outside your specialism
- Experience in measuring, evaluating and visualising outcomes.
- Experience in using GDS standards.
- Experience developing new functionality and services within an online or business.
- Experience working with communities of practice - leading discussions and fostering a culture of learning.
Qualifications
Essential
- Professionally qualified to degree level or equivalent professional experience or willingness to work towards.
- Evidence of continuous professional development.
Desirable
- Additional practitioner level qualifications in technical architecture or related subject.
- Management and leadership qualification.
- Postgraduate qualification.
Is this job a match or a miss?
Data Analyst Apprentice - Newcastle Upon Tyne
Posted 2 days ago
Job Viewed
Job Description
Interested in how data can shape the future of healthcare?Want to earn while you learn, gaining hands-on experience and a recognizedqualification in data analytics?Join the NHSBSA Data team and help turn NHS data into actionable insight. As aData Analyst Apprentice, you'll be part of a collaborative, purpose-drivenorganisation that supports your growth and wellbeing. You'll work with experiencedprofessionals, learning to collect, analyse and present data that informs NHSdecision-making.This Level 4 Apprenticeship is a great chance to build a data career while making areal impact. You'll gain practical experience in coding, data science and statisticalanalysis, while developing key skills like communication, teamwork and problem solving.Eligibility criteria:o Not currently in full-time education or holding a similar/higher-level qualification inthis subject.o Must have the right to work in the UK and have lived in the UK/EU for at least threeyears.o Must currently reside in England (per government guidelines).What do we offer?- 27 days leave (increasing with length of service) plus 8 bank holidays- Flexible working (we are happy to discuss options such as compressed hoursor reduced hours)- Flexi time- Hybrid working model- Career development- Active wellbeing and inclusion networks- Excellent pension- NHS Car lease scheme-Access to a wide range of benefits and high street discounts!
Main duties of the job
As a Data Analyst Apprentice, you'll be involved in a wide range of activities to support our Data & Insight team. Your responsibilities will include:
- Working with large datasets, cleaning and analysing data
- Assisting in the production of reports, datasets and data products
- Ensuring data quality and reporting any limitations
- Using Business Intelligence tools to visualise and interpret data
- Applying programming languages like SQL, R or Python for data manipulation
- Communicating findings clearly to technical and non-technical audiences
- Upholding data security, governance and ethical standards
- Collaborating in team meetings and project groups
- Managing your own learning and development throughout the apprenticeship
You'll also develop soft skills such as independent working, stakeholder engagement, and problem-solving, all within a supportive, multidisciplinary team.
For a more detailed breakdown of the role and responsibilities please take a look at the job description attached to the advert. We welcome conversations about this opportunity, so please don't hesitate to reach out if you want to find out more.
About us
Here at the NHS Business Services Authority (NHSBSA), what we do matters.
We manage the NHS Pension scheme, process prescription payments and much more. Our services are used by NHS organisations, contractors and the public: we're proud to be part of something meaningful, that touches millions of lives.
We design our services around customer needs and place people at the heart of our organisation. That's why when you join us, you'll be empowered and supported to help your career grow.
As one of the UK's Best Big Companies to work for, we're connected to our values: Collaborative, Adventurous, Reliable and Energetic. We care about our people, our purpose, and your progress.
We strive to offer a fantastic colleague experience, where every colleague is heard, supported and respected. Wellbeing, diversity and inclusion is at the centre of this, and you can join our Lived Experience Networks who help us bring our authentic selves to work.
We're committed to being a flexible employer and we try to offer a working pattern that suits you where possible, through hybrid working, flexible hours and more.
Alongside a competitive salary with pay progression, we offer a people-centric benefits package, connecting you to the rewards and benefits you value most!
Ready to join us in delivering business service excellence to the NHS, helping people live longer, healthier lives? Apply today and see where the NHSBSA can take you.
We are people connected to care.
Job description
Job responsibilities
Job purpose The NHSBSA creates a wealth of valuable data from the over £ 0 billion of NHS spend that flows through our systems annually, our Data Teams transform this data into actionable insight, empowering people to make decisions. This is an exciting opportunity to work alongside highly skilled professionals while at the same time working towards a formal, industry recognised Level 4 Data Analytics qualification. This is an exciting opportunity to engage in a range of activities to support Data & Insight, from collecting data to providing insight to inform business decisions. You will learn how to interrogate data and how to provide analysis to both internal and external customers. You will learn about, and work in areas such as: Database Design Data Visualisation Cloud Platform Deployment Interpreting data Statistical analysis and other analytical techniques Data Science Coding Data Quality Big Data Data Structures Data Security, ethics, and Information Governance In additional to gaining practical experience, you will, by the end of the apprenticeship, have gained valuable experience in developing a range of soft skills such as: Learning how to work independently: managing your own time and work commitments/deadlines Learning how to be part of a team working together towards a shared goal. You will build and maintain productive working relationships across the organisation. Learning communication skills: preparing for, and participating in team meetings, and actively contributing to decision making. Working with stakeholders: understanding business needs, interpreting them, taking action, and presenting findings. Developing an understanding of the importance of data to an organisation, including how it is an asset and how it can be used to drive decision making. Learning the skills and techniques of problem solving and understanding the impact you can have on the organisation and beyond. You will be a member of a multi-disciplinary team, bringing together staff from various skills and disciplines. This role provides a real learning opportunity to apply knowledge and skills in a business setting.
In this role, you are accountable for: 1. Working with large datasets, with an understanding of how to clean, process and analyse data. 2. Assisting in the production of analytical reports, datasets and data products 3. Ensuring the quality and accuracy of any data used to provide insight and report any data limitations. 4. Using Business Intelligence tools to interrogate, analyse and visualise data. 5. Use programming languages and tools for data manipulation, analysis, and visualization 6. Communicating findings effectively to technical and non-technical audiences 7. Ensuring data security, information governance and ethical principles are observed 9. Contributing effectively to team meetings and project working groups 10. Taking responsibility for maintaining your studies with a commitment to personal development
In addition to the above accountabilities, as post holder you are expected to: 1. Undertake additional duties and responsibilities in line with the overall purpose of your role and as agreed by your line manager. 2. Demonstrate NHSBSA values and core capabilities in all aspects of your work. 3. Foster an environment where your own and colleagues safety and well-being is promoted. 4. Contribute to a culture which values diversity and inclusion. 5. Comply with NHSBSA policies, procedures, and protocols as they apply to your role. Working relationships Responsible to: DDaT People Manager Key relationships and connections: Data team mentor Team members
Person Specification
Personal Qualities, Knowledge and Skills
Essential
- Working under general direction whilst taking the initiative and responsibility for delivery of individual tasks.
- Pro-active approach to self-learning.
- Specialist knowledge consistent with expectations of the apprenticeship programme being studied.(level-4 Data analyst)
- Analytical and logical approach to problem solving
- Confident at data analysis and presenting data
- Ability to work on multiple activities in a changing environment
- Ability to develop and maintain effective team working and working relationships
- Good eye for detail
Desirable
- An understanding of data reporting packages and tools
Experience
Essential
- Good oral and written communication skills
- Experience of analysing data and producing reports
- Experience of Microsoft Office packages such as Outlook, Word and Excel
- An inquisitive disposition
- In-depth understanding of data presentation issues
Desirable
- Experience of using a Business Intelligence tool
- Experience of writing code such as SQL, R or python to manipulate and analyse data
Qualifications
Essential
- Minimum of 5 GCSE's including Maths and English at Grade C/4 or above
- Two A-levels or equivalent (including one of Maths, Economics, ICT, Computer Science)
Is this job a match or a miss?
Fraud Audio Typist and Administrative Officer - Newcastle Upon Tyne
Posted 6 days ago
Job Viewed
Job Description
If you have excellent communication, IT and analytical skills, with experience and knowledge of investigative procedures, the NHS Business Services Authority (NHSBSA) has an opportunity for you.
The NHSBSA plays an important role in tackling fraud and error across the wider NHS by reducing opportunities for fraud and error and improving the way that fraud and error risks are addressed.
We're currently recruiting a Fraud Audio Typist and Administrative Officer to work within the NHSBSA's Loss and Fraud Prevention (LFP) Team.
What do we offer?
- 27 days leave (increasing with length of service) plus 8 bank holidays
- Flexible working (we are happy to discuss options such as compressed hours)
- Flexi time
- Hybrid working model (we are currently working largely remotely)
- Career development
- Active wellbeing and inclusion networks
- Excellent pension
- NHS Car lease scheme
- Access to a wide range of benefits and high street discounts!
Main duties of the job
As a Fraud Audio Typist and Administrative Officer, you will provide an excellent standard of audio typing and administrative support to the NHSBSA Loss and Fraud Prevention Team, ensuring work is prioritised according to the changing demands of the team. You'll provide assistance in preparing case files and other ad-hoc duties as and when required in line with the team's needs.
About us
Here at the NHS Business Services Authority (NHSBSA), what we do matters.We manage the NHS Pension scheme, process prescription payments and much more. Our services are used by NHS organisations, contractors and the public: we're proud to be part of something meaningful, that touches millions of lives.We design our services around customer needs and place people at the heart of our organisation. That's why when you join us, you'll be empowered and supported to help your career grow.As one of the UK's Best Big Companies to work for, we're connected to our values: Collaborative, Adventurous, Reliable and Energetic. We care about our people, our purpose, and your progress.We strive to offer a fantastic colleague experience, where every colleague is heard, supported and respected. Wellbeing, diversity and inclusion is at the centre of this, and you can join our Lived Experience Networks who help us bring our authentic selves to work.We're committed to being a flexible employer and we try to offer a working pattern that suits you where possible, through hybrid working, flexible hours and more.Alongside a competitive salary with pay progression, we offer a people-centric benefits package, connecting you to the rewards and benefits you value most!Ready to join us in delivering business service excellence to the NHS, helping people live longer, healthier lives? Apply today and see where the NHSBSA can take you.We are people connected to care.
Job description
Job responsibilities
In this role, you are accountable for;
Person Specification
Shortlisting criteria
Essential
- Ability to work without supervision
- Ability to prioritise
- Able to work independently or as part of a team
- Ability to meet deadlines
- Demonstrate good communication and interpersonal skills
- Demonstrable ability to tackle a number of diverse tasks and be able to prioritise and manage work accordingly whilst working to tight deadlines
Experience
Essential
- Experience of working within clerical / office environment
- Experience of transcribing audio tapes / CDs
- Attention to detail and accuracy
- IT literacy with knowledge of generic software packages (Microsoft Word, Excel, etc.)
- Understanding of the need for confidentiality awareness at all times
Desirable
- Experience of transcribing interviews under caution
Qualifications
Essential
- Education to GCSE or equivalent.
- Typing / Audio transcribing qualification (AMSPAR / RSA 3 or equivalent or equivalent experience)
Is this job a match or a miss?
Senior Health and Safety Advisor (Compliance) - Newcastle Upon Tyne
Posted 6 days ago
Job Viewed
Job Description
We have an exciting opportunity for a Senior Health and Safety Adviser (Compliance) to join our People Team at the NHSBSA. Our reputation as a partner of choice to the NHS is built on our people - they are our greatest asset and at the heart of everything we do. The safety and safeguarding of our colleagues and customers is a key priority, and this role will support the People Safety and Safeguarding Lead in developing and delivering a refreshed approach in these areas to deliver our responsibilities.
You'll be joining us at a pivotal moment as we launch our Safety, Safeguarding and Wellbeing Strategy. We're looking for a passionate and experienced health and safety professional who's ready to help bring this strategy to life. This is more than a compliance role - it's a chance to influence and embed a proactive safety culture where everyone plays a part in keeping people safe.
You will lead on the development and implementation of robust compliance frameworks that support our commitment to creating a safe working environment. You'll play a key role in embedding a proactive safety culture and advancing our progress toward ISO 45001 accreditation.
What do we offer?
- 27 days leave (increasing with length of service) plus 8 bank holidays
- Flexible working
- Hybrid working model
- Career development
- Active wellbeing and inclusion networks
- Excellent pension
- NHS car lease scheme
- Access to a wide range of benefits
Main duties of the job
What You'll Be Doing:
- Lead health and safety compliance activity across multiple sites and services (this may involve travel to our other sites on occasion)
- Advise senior leaders and stakeholders on regulatory requirements and best practice.
- Support strategic programmes covering Health, Safety, Psychological Risk, Critical Incident Support, and Safeguarding.
- Drive continuous improvement through audits, risk assessments, and incident reviews.
- Champion innovation and cultural change in how we manage safety and risk.
- Contribute to our journey towards ISO 45001 accreditation.
About us
Here at the NHS Business Services Authority (NHSBSA), what we do matters.
We manage the NHS Pension scheme, process prescription payments and much more. Our services are used by NHS organisations, contractors and the public: we're proud to be part of something meaningful, that touches millions of lives.
We design our services around customer needs and place people at the heart of our organisation. That's why when you join us, you'll be empowered and supported to help your career grow.
As one of the UK's Best Big Companies to work for, we're connected to our values: Collaborative, Adventurous, Reliable and Energetic. We care about our people, our purpose, and your progress.
We strive to offer a fantastic colleague experience, where every colleague is heard, supported and respected. Wellbeing, diversity and inclusion is at the centre of this, and you can join our Lived Experience Networks who help us bring our authentic selves to work.
We're committed to being a flexible employer and we try to offer a working pattern that suits you where possible, through hybrid working, flexible hours and more.
Alongside a competitive salary with pay progression, we offer a people-centric benefits package, connecting you to the rewards and benefits you value most!
Ready to join us in delivering business service excellence to the NHS, helping people live longer, healthier lives? Apply today and see where the NHSBSA can take you.
We are people connected to care.
Job description
Job responsibilities
As Senior Health and Safety Adviser (Compliance), this role is accountable for supporting the People Safety and Safeguarding Lead in developing a new approach to Health, Safety and Safeguarding within the NHSBSA, leading the transformation and alignment of our health, safety and safeguarding strategic agendas to meet the rapidly evolving needs of the organisation and the changing people safety risks we face. Working with the Lead, you will design a new approach to all safety issues which effectively manages the emerging risks the organisation is facing and ensure compliance with health, safety and safeguarding legislative requirements, protecting the health and wellbeing of colleagues and customers.
You will be responsible for leading and managing the compliance aspects of the NHSBSAs H&S Management System, ensuring effective identification and management of all compliance related risks, and delivery of a comprehensive advisory service as it relates to the management, and control, of related risks.
You will work alongside the Senior Health and Safety Adviser (People) ensuring a joined-up approach across all aspects of health and safety management including development and maintenance of the H&S Management System.
You will lead the design, implementation, management and monitoring of compliance activity within the H&S Management System, working collaboratively with key stakeholders and colleagues to enable their understanding, responsibility and delivery of robust health and safety practices across their business areas.
You will be forward thinking, innovative, have well developed communication and collaboration skills, and take an evidence-based approach, driving improvement. The aim is to create a culture where health and safety is the responsibility of all colleagues in effectively managing risk and ensuring compliance with legislative requirements, whilst safeguarding the health and well-being of our workforce and customers.
Accountabilities:
For a full list of responsibilities, see the attached job description.
Person Specification
Qualifications
Essential
- NEBOSH Diploma (or equivalent) and Graduate IOSH (Institution of Occupational Safety & Health) or above (or significant equivalent experience).
Desirable
- Lead Auditor qualification
Personal Qualities, Knowledge and Skills
Essential
- Comprehensive understanding of the relationship across health, safety and wellbeing, and in particular knowledge of the impacts/risks associated with different working arrangements - office, home working, and hybrid working.
- In-depth knowledge, and application of, employer's statutory responsibilities in the workplace, i.e. DSE, Manual Handling, First Aid, etc.
- Knowledge of health and safety issues linked to property and facilities managements - COSHH, Contractor Management, Working at Height, Asbestos, Water Hygiene etc.
- Knowledge of health and safety issues linked to supplier and contractor management, and commercial implications.
- Excellent management and leadership skills gained from previous experience
- Ability to use evidence-based practice to develop new solutions to meet changing business need
- Good analytical and problem-solving skills
- Advanced communication and influencing skills to establish trusting working relationships with leaders, colleagues and external organisations
- Able to use initiative, multi-task and prioritise diverse workload and work to deadlines
- Competent IT skills e.g. word processing, designing and maintaining spreadsheets, designing Powerpoint presentations
- Advanced training and presentation skills
- Ability to maintain confidentiality and deal with difficult situations in a sensitive manner
- Evidence of on-going Continuing Professional Development.
Desirable
- Car driver
Experience
Essential
- Significant experience in a health and safety advisory role in a large, complex organisation
- Experience of continually improving health and safety effectiveness and efficiency
- Experience in planning and project delivery, with ability to deliver projects on budget and on time with benefits realised
- Experience of data analysis, producing and presenting reports, Annual Reports, and other official documentation to a high standard
- Experience of carrying out audits and inspections.
- Experience of designing, delivering and evaluating training courses.
- Experience of producing and presenting reports, Annual Reports, and other official documentation to a high standard.
Desirable
- Experience of leading a team and managing their continuous development
- Experience of translating strategies into actionable plans at local or organisational level
- Experience of creating, maintaining and managing an externally accredited Health and Safety Management System.
- Experience of working with Estates and Commercial Teams and suppliers on property and facilities management related safety in respect of risk management,
- Knowledge of governance and assurances arrangements as they pertain to health, safety and wellbeing.
Is this job a match or a miss?
Senior User Researcher - Newcastle Upon Tyne
Posted 6 days ago
Job Viewed
Job Description
This role supports the Digitisation Strategy of the NHSBSA. The post holder will be responsible for managing a user experience research team, undertaking user research activities on their own projects, and providing training and mentorship for user researchers within the organisation.
The post holder will ensure the team generates new and useful user insights through mainly qualitative research, using agile research methodologies, translating these into features and actions that will enable our services to develop and iteratively improve their digital services for customers. You will be able to drive the day-to-day management of tasks while maintaining a wider vision of the Digitisation Strategy and business goals and objectives.
What do we offer?
o Hybrid working - offering flexibility to work predominantly from home with the opportunity to be office based should you prefer, or if business needs require ito 27 days leave (increasing with length of service) plus 8 bank holidayso Opportunities for developmento Active wellbeing and inclusion networkso Excellent pensiono Various salary sacrifice schemeso Employee Assistance programme, offering free 24/7 support for you and your loved oneso Access to a wide range of benefits and high street and online discounts
Main duties of the job
- Leading and conducting pro-active user experience research projects including the creation of user research deliverables to provide in- depth, actionable insight, so that issues and opportunities are clearly identified and properly reported.
- Planning, designing and conducting interviews, workshops and usability testing sessions to support the design and development of digital services. Leading the user research process from developing the research methodology and user recruitment scripts through to analysis and user research outputs.
- Conducting in-house research with users to test concept developments and prototypes using a wide range of quantitative and qualitative research methodologies, such as contextual interviews, pop-up interviews, surveys and usability testing, to ensure that user needs are fully understood in the service design.
- Working collaboratively with the project team, designers and developers to turn user data into actionable product/service requirements that feeds into prototype development, and influences product direction. Listening to the views of others and able to negotiate complex prioritisation and decision making is a key skill.
About us
Here at the NHS Business Services Authority (NHSBSA), what we do matters.We manage the NHS Pension scheme, process prescription payments and much more. Our services are used by NHS organisations, contractors and the public: we're proud to be part of something meaningful, that touches millions of lives.We design our services around customer needs and place people at the heart of our organisation. That's why when you join us, you'll be empowered and supported to help your career grow.As one of the UK's Best Big Companies to work for, we're connected to our values: Collaborative, Adventurous, Reliable and Energetic. We care about our people, our purpose, and your progress.We strive to offer a fantastic colleague experience, where every colleague is heard, supported and respected. Wellbeing, diversity and inclusion is at the centre of this, and you can join our Lived Experience Networks who help us bring our authentic selves to work.We're committed to being a flexible employer and we try to offer a working pattern that suits you where possible, through hybrid working, flexible hours and more.Alongside a competitive salary with pay progression, we offer a people-centric benefits package, connecting you to the rewards and benefits you value most!Ready to join us in delivering business service excellence to the NHS, helping people live longer, healthier lives? Apply today and see where the NHSBSA can take you.We are people connected to care.
Job description
Job responsibilities
In this role, you are accountable for
1. Leading and conducting pro-active user experience research projects including the creation of user research deliverables to provide in- depth, actionable insight, so that issues and opportunities are clearly identified and properly reported.
2. Planning, designing and conducting interviews, workshops and usability testing sessions to support the design and development of digital services. Leading the user research process from developing the research methodology and user recruitment scripts through to analysis and user research outputs.
3. Conducting in-house research with users to test concept developments and prototypes using a wide range of quantitative and qualitative research methodologies, such as contextual interviews, pop-up interviews, surveys and usability testing, to ensure that user needs are fully understood in the service design.
4. Taking an innovative approach to ensure that all customer groups are represented in the research - testing and using a variety of channels to achieve this. Using hands-on and creative techniques to recruit participants as needed on the project.
5. Working collaboratively with the project team, designers and developers to turn user data into actionable product/service requirements that feeds into prototype development, and influences product direction. Listening to the views of others and able to negotiate complex prioritisation and decision making is a key skill.
6. Effectively delivering user research projects within deadlines and maintaining a focus on results despite unforeseen challenges and setbacks. Prioritisation, time-management, flexibility and perseverance are key skills for the role.
7. Presenting user research findings and related design/business recommendations and to senior decision makers both inside and outside of the organisation.
8. Management, development and supervision of the user research team working on the digitisation projects. This entails monitoring of user research methodologies and outputs across the organisation to ensure robustness of approach and consistency across all projects.
9. Providing advice and guidance across projects on both user research methodologies and GDS standards related to research and deliverables. Ensuring the team works closely with other NHSBSA colleagues in the areas of Customer Insight and Information Services to identify gaps and patterns from different data sources within the organisation.
10. Training and mentoring junior user researchers and the wider team on user research best practice (e.g. methodology, ethics, recruitment, outputs) and agile methodology.
11. Stay ahead of the curve in terms of emerging user experience and customer insight techniques and methodology.
12. Propose changes to the Customer Insight policies to improve the service.
13. Build a network of user researchers across the NHS, GDS and public sector to share best practice and learning.
14. Assist the Customer Insight & Research Manager with monitoring the user research budget.
Person Specification
Personal Qualities, Knowledge and Skills
Essential
- Excellent problem solving and analytical skills
- Highly computer literate
- GDS trained and with extensive experience across a wide variety of research methodologies to carry out research to identify user needs following GDS standards
- Providing advice and guidance across projects on both user research methodologies and GDS standards related to research and deliverables
- Confident in explaining user needs to senior stakeholders and acting as a persuasive advocate for the customer voice within the project teams and wider organisation
- Experienced in delivering user research outputs from both qualitative and quantitative research and able to constructively critique methodological and analytical choices taken within the organisation
- Ability to draw together and present reasonable conclusions from a wide range of incomplete and complex evidence and data
- Demonstrable knowledge, experience in and passion for web user centred design practices
- Good attention to detail and able to work to a high level of accuracy
- Good team player, willing to take on extra work and work additional hours as required
- A self-starter, highly self-motivated and disciplined, able to work under pressure and meet challenging deadlines
- Creative and proactive enough to challenge the status quo with a natural curiosity and inquisitive nature
- A high level of confidence and ability to engage with and influence others including senior managers
- Flexibility, perseverance and maintaining a focus on results despite unforeseen challenges and setbacks
- Excellent communications skills
- GDS trained and with extensive experience across a wide variety of research methodologies to carry out research to identify user needs following GDS standards
- Providing advice and guidance across projects on both user research methodologies and GDS standards related to research and deliverables
- Confident in explaining user needs to senior stakeholders and acting as a persuasive advocate for the customer voice within the project teams and wider organisation
- Experienced in delivering user research outputs from both qualitative and quantitative research and able to constructively critique methodological and analytical choices taken within the organisation
- Ability to draw together and present reasonable conclusions from a wide range of incomplete and complex evidence and data
- Demonstrable knowledge, experience in and passion for web user centred design practices
Desirable
- Familiar with collaborative tools such as JIRA and Trello
Experience
Essential
- A user experience professional with demonstrable user research and customer insight experience gained within a services organisation, agency or consultancy
- Track record of conducting pro-active user experience research projects through all stages from research methodology planning through to analysis and outputs
- Proven experience of a wide range of research methodologies such as professional and customer contextual interviews, workshops, pop-up, guerrilla research and usability testing
- Demonstrable experience of working in an agile working environment with Digital project teams including designers and developers to create new digital products and services
- Experience of carrying out assisted digital research
- Presenting user research findings to senior managers and external organisations, being challenged on results and research outcomes
- Management, development and supervision of a small team of user researchers
- Training and mentoring junior user researchers and the wider team on user research best practice (e.g. methodology, ethics, recruitment, outputs) and agile methodology
Qualifications
Essential
- First degree or equivalent qualifications and experience in relevant business-related discipline
- Trained Government Digital Service researcher
- Degree in HCI/Usability/Cognitive Psychology/Market Research or related field
Desirable
- Relevant professional qualifications (MRS or similar)
Is this job a match or a miss?
Level 3 Qualified Personal Trainer - Newcastle City - Part Time
Posted 1 day ago
Job Viewed
Job Description
Are you a passionate and people-focused Level 3 qualified Personal Trainer looking to build your career in a vibrant, supportive environment? At The Gym Group , we're not just a gym-we're a nationwide community making fitness accessible to all. With over 240 locations across the UK , we lead the way in providing a high value, 24/7 fitness experience that's inclusive, innovative, and engaging .
Why Choose The Gym Group?
We put people first-our members and our trainers! Here's why joining us is the best move for your career:
Unrivalled Growth & Training - Our industry-leading induction and ongoing development programs give you the confidence and skills to grow your career and unlock new opportunities. .
Flexibility that Works for You - Choose the hours that suit your lifestyle, with financial security through a guaranteed salary .
Cutting-Edge Facilities - We invest millions every year in refurbishing our gyms and keeping them fitted out with the latest equipment.
Official Hyrox Partner - Be part of the latest fitness trends with dedicated Hyrox training sessions in 120+ gyms nationwide.
Supportive & Inclusive Community - Be part of a team that celebrates diversity, champions collaboration, and helps you succeed.
Your Benefits as a Fitness Trainer (Employed Role):
Guaranteed Salary & Financial Security - Enjoy a stable income while doing what you love.
Flexible Contracts - You can choose the hours you are contracted to.
Funded First Aid Qualification - We've got you covered.
Free Gym Membership for you + a friend or family member.
Work-Life Balance - With holiday pay, sick pay, and an Employee Assistance Programme for mental health and financial support.
24/7 GP Access - Skip the queues and get expert advice anytime.
Tooth Fairy - Your smart dental companion - Supporting your oral health with expert guidance.
Exclusive Discounts at top retailers.
Pension Scheme & Share Options - Plan for your future with confidence.
Want to Offer Personal Training Services too? We've Got You Covered with our Personal Trainer Rental Agreement :
? Zero-Risk Start - First month's rent 100% free!
? Keep 100% of Your Earnings - being self-employed means no cut for us, no limits, and no sneaky licence fees.
? Ongoing Career Development - to advance your learnings and grow your earnings!
? Free Promotion & Support - Get your name out there with in-gym advertising and social media exposure.
? Ready to take your PT career to the next level? Join a community that supports your growth, celebrates your success, and helps you thrive. ? Apply now and let's get started!
Need assistance?
If you have a disability or condition that makes it difficult for you to complete your application online please email your cv to or alternatively call the TGG Recruitment team on and someone will be more than happy to support you. We also want to put it out there that we actively encourage applications from a diverse demographic and we are passionate about your culture and value alignment. We want this to be a match that works for you as much as for us!
Is this job a match or a miss?
Level 3 Qualified Personal Trainer - Newcastle Gosforth - Part Time
Posted 5 days ago
Job Viewed
Job Description
Are you a passionate and people-focused Level 3 qualified Personal Trainer looking to build your career in a vibrant, supportive environment? At The Gym Group , we're not just a gym-we're a nationwide community making fitness accessible to all. With over 240 locations across the UK , we lead the way in providing a high value, 24/7 fitness experience that's inclusive, innovative, and engaging .
Why Choose The Gym Group?
We put people first-our members and our trainers! Here's why joining us is the best move for your career:
Unrivalled Growth & Training - Our industry-leading induction and ongoing development programs give you the confidence and skills to grow your career and unlock new opportunities. .
Flexibility that Works for You - Choose the hours that suit your lifestyle, with financial security through a guaranteed salary .
Cutting-Edge Facilities - We invest millions every year in refurbishing our gyms and keeping them fitted out with the latest equipment.
Official Hyrox Partner - Be part of the latest fitness trends with dedicated Hyrox training sessions in 120+ gyms nationwide.
Supportive & Inclusive Community - Be part of a team that celebrates diversity, champions collaboration, and helps you succeed.
Your Benefits as a Fitness Trainer (Employed Role):
Guaranteed Salary & Financial Security - Enjoy a stable income while doing what you love.
Flexible Contracts - You can choose the hours you are contracted to.
Funded First Aid Qualification - We've got you covered.
Free Gym Membership for you + a friend or family member.
Work-Life Balance - With holiday pay, sick pay, and an Employee Assistance Programme for mental health and financial support.
24/7 GP Access - Skip the queues and get expert advice anytime.
Tooth Fairy - Your smart dental companion - Supporting your oral health with expert guidance.
Exclusive Discounts at top retailers.
Pension Scheme & Share Options - Plan for your future with confidence.
Want to Offer Personal Training Services too? We've Got You Covered with our Personal Trainer Rental Agreement :
? Zero-Risk Start - First month's rent 100% free!
? Keep 100% of Your Earnings - being self-employed means no cut for us, no limits, and no sneaky licence fees.
? Ongoing Career Development - to advance your learnings and grow your earnings!
? Free Promotion & Support - Get your name out there with in-gym advertising and social media exposure.
? Ready to take your PT career to the next level? Join a community that supports your growth, celebrates your success, and helps you thrive. ? Apply now and let's get started!
Need assistance?
If you have a disability or condition that makes it difficult for you to complete your application online please email your cv to or alternatively call the TGG Recruitment team on and someone will be more than happy to support you. We also want to put it out there that we actively encourage applications from a diverse demographic and we are passionate about your culture and value alignment. We want this to be a match that works for you as much as for us!
Is this job a match or a miss?
Be The First To Know
About the latest All Jobs in Coxlodge !
Self Employed Personal Trainer - Newcastle Gosforth - Self Employed
Posted 5 days ago
Job Viewed
Job Description
Are you a passionate and ambitious Level 3 qualified Personal Trainer looking to grow your self-employed career in a supportive and dynamic environment? At The Gym Group, we're more than just a gym-we're a nationwide fitness community that makes health and wellness accessible to everyone. With over 240 locations across the UK, we provide the perfect space for you to thrive, grow your client base, and do what you love.
Why Choose The Gym Group?
We put people first-our members and our trainers! Here's why joining us is the best move for your career:
Supportive & Inclusive Community - Be part of a team that champions your success, celebrates diversity, and helps you grow.
Unrivalled Training & Career Development - Our industry-leading induction and ongoing CPD opportunities will equip you with the confidence and skills to maximise your business potential.
Flexible Working Hours - Work on your own terms, setting your schedule around your lifestyle and commitments.
Cutting-Edge Facilities - We invest millions every year in our gyms to ensure you and your clients have access to top-tier equipment and spaces.
Official Hyrox Partner - Stay ahead of fitness trends! We offer Hyrox classes in 120+ gyms nationwide to help you attract clients.
Your Benefits as a Self-Employed Personal Trainer:
? Zero-Risk Start - First month's rental completely free!
? Keep 100% of Your Earnings - No hidden fees, no commission, just full control of your success.
? Ongoing Career Support - Access to CPD courses and training to help you stay at the top of your game.
? Free Advertising & Business Growth - Get promoted through in-gym marketing and social media exposure.
? Ready to take your PT career to the next level? Join a community that supports your growth, champions your passion, and helps you thrive.
? Apply now and let's get started!
Need assistance?
If you have a disability or condition that makes it difficult for you to complete your application online please email your cv to or alternatively call the TGG Recruitment team on and someone will be more than happy to support you. We also want to put it out there that we actively encourage applications from a diverse demographic and we are passionate about your culture and value alignment. We want this to be a match that works for you as much as for us!
Is this job a match or a miss?
Self Employed Personal Trainer - Newcastle East - Self Employed
Posted 5 days ago
Job Viewed
Job Description
Are you a passionate and ambitious Level 3 qualified Personal Trainer looking to grow your self-employed career in a supportive and dynamic environment? At The Gym Group, we're more than just a gym-we're a nationwide fitness community that makes health and wellness accessible to everyone. With over 240 locations across the UK, we provide the perfect space for you to thrive, grow your client base, and do what you love.
Why Choose The Gym Group?
We put people first-our members and our trainers! Here's why joining us is the best move for your career:
Supportive & Inclusive Community - Be part of a team that champions your success, celebrates diversity, and helps you grow.
Unrivalled Training & Career Development - Our industry-leading induction and ongoing CPD opportunities will equip you with the confidence and skills to maximise your business potential.
Flexible Working Hours - Work on your own terms, setting your schedule around your lifestyle and commitments.
Cutting-Edge Facilities - We invest millions every year in our gyms to ensure you and your clients have access to top-tier equipment and spaces.
Official Hyrox Partner - Stay ahead of fitness trends! We offer Hyrox classes in 120+ gyms nationwide to help you attract clients.
Your Benefits as a Self-Employed Personal Trainer:
? Zero-Risk Start - First month's rental completely free!
? Keep 100% of Your Earnings - No hidden fees, no commission, just full control of your success.
? Ongoing Career Support - Access to CPD courses and training to help you stay at the top of your game.
? Free Advertising & Business Growth - Get promoted through in-gym marketing and social media exposure.
? Ready to take your PT career to the next level? Join a community that supports your growth, champions your passion, and helps you thrive.
? Apply now and let's get started!
Need assistance?
If you have a disability or condition that makes it difficult for you to complete your application online please email your cv to or alternatively call the TGG Recruitment team on and someone will be more than happy to support you. We also want to put it out there that we actively encourage applications from a diverse demographic and we are passionate about your culture and value alignment. We want this to be a match that works for you as much as for us!
Is this job a match or a miss?
Self Employed Personal Trainer - Newcastle City - Self Employed
Posted 5 days ago
Job Viewed
Job Description
Are you a passionate and ambitious Level 3 qualified Personal Trainer looking to grow your self-employed career in a supportive and dynamic environment? At The Gym Group, we're more than just a gym-we're a nationwide fitness community that makes health and wellness accessible to everyone. With over 240 locations across the UK, we provide the perfect space for you to thrive, grow your client base, and do what you love.
Why Choose The Gym Group?
We put people first-our members and our trainers! Here's why joining us is the best move for your career:
Supportive & Inclusive Community - Be part of a team that champions your success, celebrates diversity, and helps you grow.
Unrivalled Training & Career Development - Our industry-leading induction and ongoing CPD opportunities will equip you with the confidence and skills to maximise your business potential.
Flexible Working Hours - Work on your own terms, setting your schedule around your lifestyle and commitments.
Cutting-Edge Facilities - We invest millions every year in our gyms to ensure you and your clients have access to top-tier equipment and spaces.
Official Hyrox Partner - Stay ahead of fitness trends! We offer Hyrox classes in 120+ gyms nationwide to help you attract clients.
Your Benefits as a Self-Employed Personal Trainer:
? Zero-Risk Start - First month's rental completely free!
? Keep 100% of Your Earnings - No hidden fees, no commission, just full control of your success.
? Ongoing Career Support - Access to CPD courses and training to help you stay at the top of your game.
? Free Advertising & Business Growth - Get promoted through in-gym marketing and social media exposure.
? Ready to take your PT career to the next level? Join a community that supports your growth, champions your passion, and helps you thrive.
? Apply now and let's get started!
Need assistance?
If you have a disability or condition that makes it difficult for you to complete your application online please email your cv to or alternatively call the TGG Recruitment team on and someone will be more than happy to support you. We also want to put it out there that we actively encourage applications from a diverse demographic and we are passionate about your culture and value alignment. We want this to be a match that works for you as much as for us!
Is this job a match or a miss?