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Publicis Sapient is a digital transformation partner helping established organisations get to their future, digitally-enabled state, both in the way they work and the way they serve their customers. We help unlock value through a start-up mindset and modern methods, fusing strategy, consulting and customer experience with agile engineering and problem-solving creativity. United by our core values and our purpose of helping people thrive in the brave pursuit of next, our 20,000+ people in 50+ offices around the world combine experience across technology, data sciences, consulting and customer obsession to accelerate our clients’ businesses through designing the products and services their customers truly value.

As a member of the global Finance team, you will provide expert & collaborative financial partnership to our business leaders through accurate reporting, reliable analysis and actionable insight to support decision making for sustainable and profitable growth.

You will play a pivotal role in shaping strategy and driving key initiatives within the Client Finance team. In this capacity, you will partner closely with business teams and industry leader to manage the financial operations of your industry client portfolio. This will involve working collaboratively with Market and Country leaders, Capability heads, and other executives. Additionally, you will engage with Market Finance Leads and regional finance teams across Financial Planning & Reporting and Controllership to ensure alignment and operational excellence. The Director reports to the VP, Client Finance for their respective Industry and will work in a matrix environment. You will lead a diverse team of Client Finance professionals based in multiple geographies with responsibilities across commercial finance and business operations and will be responsible for their growth and development.

The individual is expected to demonstrate strong leadership presence, clearly communicate team and departmental goals, translate strategy into actionable plans, and contribut

Your Impact

Commercial Management – Support senior level decision making to achieve short and long term commercial objectives.

• Partner with and Support (with Industry Leads/business teams) to deliver on annual growth and contribution margin targets for the industry client portfolio
• Work with commercial teams to evaluate business development opportunities in the context of strategic fit, commercial attractiveness and market risk
• Support the preparation of pricing proposals and deal structure, supported by the Commercial Success Team as needed
• Support commercial leadership and legal counsel in reviewing and negotiating contract terms to align with company standards, including identifying and escalating potential risks from proposed deviations
• Contribute to enhancing financial competence across the business team by sharing expertise and supporting learning & development initiatives

Financial Planning & Analysis – Anticipate opportunities/risks and initiate actions to achieve financial objectives.

• Support Business Teams in the preparation of their annual strategic plans
• Prepare revenue scenarios and contribution margin expectations in support of annual planning cycle (Commitment and Target), taking into account business initiatives, investments, analysis of prior period trends and company financial objectives
• Lead and manage the preparation of rolling forecasts for revenue and contribution margin by providing analysis on changes from prior expectations and insights into assumptions impacting future projections, to inform decision-making and capacity planning
• Collaborate with Controllership and Revenue teams to ensure accurate and timely revenue recognition during monthly and quarterly close cycles. Provide guidance on new and complex transactions by aligning on accounting treatment and operational implementation, ensuring compliance with policy and close deadlines
• Support weekly revenue guidance process, evaluating key indicators (i.e. pipeline, sales expectations and delivery risks) to provide ongoing visibility to executive leadership and recommendations on appropriate updates to be provided
• Leverage key financial indicators to bring strategic, commercial and operational insights to business leads to lead discussions and drive change needed to achieve objectives

Business Operations – Work with delivery and business teams to maximise profitability and optimise operational performance for the industry portfolio.

• Leverage quarterly results and profit modeling to maintain a forward-looking view of full-year profitability across clients, regions, and industries. Analyze key drivers of performance and identify actionable opportunities to enhance industry-level profitability. Collaborate with senior leadership to develop and support execution of plans that address risks and drive margin improvement
• Manage the team responsible for minimising the “quote to cash” time table (i.e. billing, collections) to optimise trade working capital and limit long standing overdue balances and accrued revenue
• Intervene in concert with business leaders and Market Finance Leads to address and resolve client related issues
• Optimise ways of working and operating procedures in support of client commercial management

Other

• Lead and actively contribute to initiatives that strengthen collaboration, inclusion, and knowledge-sharing within the Client Finance Team and the broader local Finance Community, fostering a connected and high-performing culture
• Create and foster an environment of learning, growth and excellence by promoting learning and development initiatives and knowledge sharing
• Assist with any Groupe requirements including and not limited to audits, compliance, partnering with other Publicis Groupe Agencies

Skills & Experience

• 8+ years’ experience managing a team in finance and operations
• Speak fluent English
• Strong Excel competency
• Strong interpersonal and communication skills
• Experience influencing decision making in a matrixed organisational structure
• Highly organised and able to work according to fixed calendar cycles at a global scale (multinational across multiple time zones)
• Education:
• Bachelor’s degree, MBA or accounting qualification preferred

Set Yourself Apart With

• Experience working closely with senior leaders and contributing to presentations for executive-level stakeholders
• Strong presentation/PowerPoint and PowerBI competency
• Experience in Technology Consulting or other service sector
• Experience working at one of the top global marketing & communications networks

Publicis Sapient is a digital transformation partner helping established organizations get to their future, digitally enabled state, both in the way they work and the way they serve their customers. We help unlock value through a start-up mindset and modern methods, fusing strategy, consulting, and customer experience with agile engineering and problem-solving creativity. United by our core values and our purpose of helping people thrive in the brave pursuit of the next, our 20,000+ people in 53 offices around the world combine experience across technology, data sciences, consulting, and customer obsession to accelerate our clients’ businesses through designing the products and services their customers truly value.

As a Director, Product Management Consumer Products at Publicis Sapient, you will act as
your clients’ trusted advisor in leading the overall business solution, vision, strategy, roadmap,
and prioritization for a specific digital product, or products, within an engagement. You will
collaborate with clients within the Consumer Products industry undertaking major Digital
Business Transformation (DBT) engagements to understand their business, end-customer needs,
and then constantly deliver value with fast increment cycles.

Your Impact:
• Partner with client(s), strategists, experience leads, and enterprise architects, to
frame business goals and value streams from which we can shape solution
propositions that provide transformative business outcomes and customer experience
• Develop large solution vision that aligns with the product vision, strategy, and industry
compliance, by keeping the customer at the center of everything we do while using design
thinking tools
• Represent the client while facilitating solution workshops with cross functional leaders
where you identify new solutions, organization business needs, and solution options
• Develop solution hypotheses iteratively based on user research, and industry and market
trend analysis
• Translate solution vision into a product vision/roadmap containing well-defined,
prioritized features that will realize the solution and value
• Validate and present the business case to the C – level executives and lead business
reviews to ensure the team prioritizes the right features
• Serve as a voice of the customer among the cross-functional team, always understanding
and representing the customer needs
• Establish objective goals for the product with success and acceptance criteria using
meaningful metrics, KPIs, and quantifiable business outcomes
• Masterfully apply Lean Agile practices and frameworks
• Collaborate with product managers, other solution managers, and cross-functional
capability managers to ensure all product teams, to ensure alignment towards the same
program increment (PI) objectives
• Collaborate with enterprise architects to envision and prioritize capability enablers
• Represent industry best practice and market trends to assist the client in maintaining
competitive advantage
• Build and maintain a trusting relationship with the client, teams, and vendors; develop
influence without authority
• Inspire, lead, and mentor, a high-performing team of Product Analysts to continually
facilitate improvements in developing and enhancing best-in-class digital products and
services

Extensive experience and profound knowledge in the B2C and B2B consumer goods
environment, from a comparable position in a consulting firm or in in-house teams of leading
consumer goods manufacturers
• Deeply rooted in Agile, Lean, and continuous delivery principles that maximize flow of
value with a passion to extend this understanding throughout the organization
• Demonstrated success creating large solutions, digital products vision, strategy, experience,
and services - from capability identification, ideation to launch, including engineering and
operational quality
• Experience working with a multi-disciplinary team on customer-focused products and
services.
• Proven ability in collaborating and leading Program Increment (PI) cycles
• Proven ability to prioritize multiple demands and obtain buy-in from stakeholders
• Practice in workshop facilitation to cultivate ideation
• Ability to define financials, ROI, KPIs, and forecasts, with success leveraging data to make
decisions about product feature increments
• Proven track record of working with senior client stakeholder and diverse teams as a
servant leader and steward of economic and customer value
• Mastery in leading change and inspire others to change behaviors
• Influencer in continuous learning and innovation
Set Yourself Apart With:
• Deep knowledge of the key success factors, latest trends, and business models in the B2C
and B2B consumer goods industry.
• Relevant product, program management, or Scrum certifications such as SAFe, PMP, or
IPMA

A Tip from the Hiring Manager
A successful Director, Product Management at Publicis Sapient combines leadership skills,
rooted in customer centricity, with tactical product management skills to drive the client and
team in releasing parallel multiple program increments every 10-12 weeks (or applicable
frequency at client's organization)

Why Join London & Partners?  

London & Partners is London’s Growth Agency — a unique social enterprise that combines commercial ambition with purpose-driven impact . We operate at the heart of London’s global economy, driving investment, innovation, and international partnerships. From scaling high-growth businesses to attracting global capital and major events, our work shapes the future of one of the world’s most dynamic cities. 

Joining us means becoming part of a global organisation with a bold mission and a collaborative culture. You’ll work alongside passionate professionals, engage with influential partners, and help shape London’s talent landscape. If you’re driven by purpose and excited by complexity, London & Partners offers a career like no other. 

 Purpose of the Role ( You can view the full Job description on the downloadable file on this page, which includes what to include in your application) 

As Director of People & Talent , you will be the senior leader responsible for shaping and executing our global people strategy. This is a strategic and influential role, partnering with the Executive Team to ensure our workforce is empowered, agile, and aligned with business goals. You’ll lead a high-performing team to attract, develop, and retain exceptional talent, build confident and capable leaders, and foster a values-driven, inclusive culture that reflects the diversity of London. 

This is your opportunity to lead transformation in a fast-paced, commercially focused environment , influencing decisions at board level and driving innovation in talent strategy. 

Strategic Leadership  

• Shape the organisation’s global culture and people strategy in collaboration with the Management Committee and Senior Leadership Team. 
• Provide expert counsel on all people-related matters, influencing decisions at the highest level. 
• Lead the development and delivery of the People & Talent business plan and budget, aligned with corporate objectives. 

Operational Excellence  

• Lead the People & Talent team with a commitment to quality, performance, and inclusion. 
• Oversee the full employment lifecycle, ensuring compliance with employment law and best practice. 
• Manage payroll operations and vendor relationships across multiple territories and currencies. 
• Attend Board and Committee meetings as required to present and seek approval on People matters. 

Culture, Inclusion & Engagement  

• Champion diversity, equity, and inclusion across the organisation. 
• Create workspaces that foster collaboration, engagement, and wellbeing. 
• Analyse employee feedback and data to enhance culture and drive continuous improvement. 
• Develop and implement wellbeing, health, and counselling policies. 

Business Partnership  

• Partner with Finance and PMO to lead business planning and performance reporting. 
• Support succession planning and executive talent acquisition. 
• Stay abreast of HR trends, legislation, and digital transformation opportunities. 

Leadership Capabilities  

• Strategic Vision – Ability to shape and deliver people strategy aligned with long-term business goals. 
• Operational Excellence – Strong prioritisation and time management across competing demands. 
• Influential Communication – Skilled in leading diverse teams, building trust, and collaborating across functions. 
• Commercial Acumen – Understands business drivers, financials, and resourcing to influence strategic decisions. 
• HR Expertise – Deep knowledge of employment law, employee relations, and HR best practices. 
• Coaching & Mentoring – Proven ability to develop talent across all levels. 
• Values-Driven Leadership – Role models organisational values and culture as part of the Senior Leadership Team. 
• Integrity & Discretion – Trusted confidante with sound judgement and high ethical standards. 

Experience & Qualifications  

• Degree-level education and CIPD Chartered status (Fellow preferred). 
• Proven success leading high-performing HR teams. 
• Experience advising senior leaders and influencing strategic decisions. 
• Strong track record in employment law, employee relations, and organisational development. 
• High emotional intelligence with the ability to inspire and influence across the organisation. 
• Experience navigating complex stakeholder environments, including public-private partnerships. 
• Demonstrated ability to lead cultural transformation, drive inclusion, and embed values. 
• Diplomatic, pragmatic, and adaptable. 
• Commercially astute with a strategic mindset. 
• Trusted leader with high integrity and sound judgement. 

Preferred Experience: Experience working across both public and private sectors, with insight into their governance, culture, and operational dynamics. 

• ? Competitive Salary: We value your contributions and ensure you are rewarded accordingly.
• ? Learning & Development Opportunities: Continuous growth is at the heart of our culture, with ample opportunities for professional development.
• ? Strong Culture of Belonging: We foster an inclusive environment where every team member feels valued and supported.
• ? Various Networks for Staff: Connect with like-minded colleagues through our numerous staff networks.
• ? Competitive Pension Scheme: Secure your future with our robust pension plan.
• ? Networking Opportunities: Expand your professional network within your chosen field.
• ? Geopolitical Insights: Gain unique perspectives on global economic and political trends.
• ? Hybrid Working Arrangement: Enjoy the flexibility of working both remotely and in-office.
• ️ WorkFlex: Take advantage of opportunities to work abroad and experience different cultures.

London's diversity is its biggest asset. At London & Partners, we aim to ensure our workforce reflects the diversity of the city that we promote. We encourage applications from people of any age, gender, ethnicity, sexual orientation or assignment, faith or disability. We also appreciate that many people require flexibility in their working patterns and encourage you to talk to us at interview about any flexibility you may need, be it full-time, job-share, or part-time.  

We encourage applications from all sections of the community.

Disclaimer: due to the high volume of applications we receive, we reserve the right to close a vacancy earlier than the advertised date. This is to ensure our teams can manage application levels while maintaining a positive candidate experience. Once a vacancy has closed, we are unable to consider further applications, so please submit your application as soon as possible to avoid disappointment

Job Description

At Aberdeen, our ambition is to be the UK’s leading Wealth & Investments group.

Strengthening talent and culture is one of our strategic priorities. We strive to make Aberdeen a great place to work so that we can attract and retain the industry’s best talent.

Our people put our stakeholders at the heart of everything they do by helping us to make a positive difference to the lives of our clients, customers, colleagues, shareholders, and society.

We are focused on growing our direct and advised wealth platforms and repositioning our specialist asset management business to meet client demand. We are committed to providing excellent client service, supported by leading technology and talent.

Aberdeen comprises three businesses, interactive investor (ii), Investments, and Adviser, each of which focuses on meeting and adapting to our clients’ evolving needs:

• interactive investor, the UK’s second largest direct-to-consumer investment platform, enables individuals in the UK to plan, save, and invest in the way that works for them.

• Our Adviser business provides financial planning solutions and technology for UK financial advisers, enabling them to create value for their customers.

• Our Investments business is a specialist asset manager that focuses on areas where we have both strength and scale to capitalise on the key themes shaping the market, through either public markets or alternative asset classes.

About the Department

The Technology function is responsible for activities related to the strategic direction and control of all information systems and technology capabilities, both internally and externally, including system design and programming, network planning, budget planning, database management, and computer operations.

The Telecommunications & Network Administration focus lies within our Technology Infrastructure area, and specialises in coordinating data, voice, and/or network communications with business units and systems management, as well as vendors and/or consultants.

About the Role

We are looking for a Network Support Analyst to join our UK-based team in London. You will help support our global network infrastructure, handling both BAU issues and provide support for projects.

Ideal candidates should possess excellent customer service skills and be capable of working effectively both within a team and independently. Incident, change and problem management is a crucial aspect of this role, requiring regular updates to the business and through the service desk.

The team's responsibilities will be closely integrated with other teams within the Enterprise Services department. Therefore, it is essential that you can establish strong connections with other technical team members in IT and the desktop support teams.

Key Responsibilities

• Provide network support for Aberdeen’s global network and Cloud environments.

• Configure and deploy both physical and virtual network devices and services.

• Perform network maintenance and system upgrades, including patches, hot fixes, and security updates.

• Monitor network performance to ensure stability and availability and track system resource utilisation, trends, and capacity planning.

• Offer 2nd and 3rd line support and troubleshooting to resolve network issues.

• Adhere to established configuration and change management policies to ensure changes to the network infrastructure are well-managed and approved.

• Implement security tools, policies, and procedures in collaboration with the company’s security team and coordinate with vendors and other IT personnel to resolve technical issues.

About the Candidate

The ideal candidate will possess the following:

• Proven hands-on network experience supporting LAN and WAN technologies across branch offices, data centres, and Azure environments.

• Knowledge of Azure Firewalls, NSG Groups, Checkpoint Firewalls, Palo Alto Firewalls, IPS devices, Cisco Meraki Wireless, load balancing technologies and SD-WAN technologies for both on-premises and cloud.

• Experience in deploying network resources through automation and deep understanding of networking routing protocols.

• Hands-on experience with network monitoring and diagnostic tools such as Azure Native Networking Monitoring Tools, SolarWinds NPM, NetFlow, ISE, and Wireshark.

• Familiarity with change management processes.

• Excellent oral and written communication skills, with the ability to interact effectively with end users, vendors, and technical staff.

We are proud to be a Disability Confident Committed employer. If you have a disability and would like to apply to one of our UK roles under the Disability Confident Scheme, please notify us by completing the relevant section in our candidate questionnaire. One of our team will reach out to support you through your application process.

Our benefits

There's more to working life than coming home with a good salary. We have an environment where you can learn, get involved and be supported.

When you join us, your reward will be one of the best around. This includes 40 days’ annual leave, a 16% employer pension contribution, a discretionary performance-based bonus (where applicable), private healthcare and a range of flexible benefits – including gym discounts, season ticket loans and access to an employee discount portal. You can read more about our benefits here.

Our business

Enabling our clients to be better investors drives everything we do. Our business is structured around three distinct areas – our vectors of growth – focused on our clients’ changing needs. You can find out more about what we do here .

An inclusive way of working

Whatever way you like to work, if you have the talent and commitment to join our team, we’d like to hear from you.

At Aberdeen we’ve adopted a ‘blended working’ approach. This approach combines the benefits of face-to-face collaboration, coaching and connecting in our offices with the flexibility of working from home. It enables colleagues to find a balance that works for their roles, their teams, our clients and our business.

An inclusive culture , where diverse perspectives drive our actions, is at the core of who we are and what we do. If you need assistance with your application, or a reasonable adjustment to your interview arrangements – for example, because you are neurodivergent, or have a physical, sensory, cognitive, mental, visible or invisible disability – please let us know and we’ll be happy to help.

• Plan, brief, execute, and optimise acquisition campaigns across key digital channels (PPC, Paid Social, Affiliates, Programmatic ).
• Monitor and analyse performance to maximise ROI and meet trading targets.
• Test and scale new channels and tactics to drive member growth.

• Deliver campaigns supporting core trading, new gym openings, and regional initiatives.
• Ensure activity aligns with business priorities and local market needs.
• Contribute to achieving acquisition goals across the full marketing funnel.

• Work alongside internal teams including Performance Marketing, eCommerce, CRM, Analytics, Brand, PR, Design Studio, Pricing, Promotions, and New Openings .
• Partner with external agencies, affiliate networks, and media/tech providers to deliver effective campaigns.
• Ensure campaigns are integrated, consistent, and commercially impactful, whilst staying across evolving best practice .

• Track, measure, and report on campaign results using analytics and media measurement tools.
• Share insights and recommendations to improve future activity.
• Support wider commercial reporting by feeding into performance dashboards and reviews.

• 2-3+ years' experience in an acquisition-focused performance marketing role, ideally within a fast-paced D2C eCommerce business.
• Strong trading mindset with proven ability to hit weekly and monthly acquisition targets.
• Understanding of subscription eCommerce levers (traffic, conversion, AOV, CPA, ROAS, LTV, churn, product mix).
• Proactive problem-solver, comfortable with challenge and continuous optimisation.

• Hands-on experience in at least 2-3 key channels: Paid Search (Google/Bing), Paid Social (Meta, TikTok, Snapchat, LinkedIn), YouTube/Display, Programmatic, and Affiliates.
• Understanding of how channels work together across the full funnel, with appetite to broaden expertise.
• Familiarity with non-digital channels and their impact on overall performance.

• Skilled at cross-functional working with creative, tech, pricing, and commercial teams.
• Experience managing trading calendars, seasonal peaks, and BAU campaign activity.
• Strong planning, organisational, and communication skills, confident presenting insights to senior stakeholders.

• Experience with analytics tools (GA4, Adobe Analytics ) and BI/visualisation platforms (Looker Studio, Power BI ).
• Understanding of different approaches to marketing attribution .
• Understanding of dynamic content solutions .
• Advanced Excel and PowerPoint skills.

• Own the end-to-end lifecycle of 1-2 digital value streams (e.g. acquisition, retention, yield, payments, app etc.).
• Define product vision, strategy, and roadmap tightly aligned to business goals and member needs.
• Prioritise initiatives based on measurable impact on acquisition, retention, LTV, OSAT, site performance, and accessibility.
• Lead ongoing customer research using member interviews, surveys, operational feedback, and market benchmarking to uncover needs and pain points.
• Analyse product and behavioural data (funnels, churn, adoption, payments) to inform prioritisation and measure impact.
• Validate ideas and features through prototypes, usability testing, and A/B experiments to ensure evidence-based delivery.

• Translate requirements into user stories and manage a structured backlog.
• Partner with engineering (in-house/nearshore) and UX/UI to deliver at pace and quality.
• Define acceptance criteria, testing, and post-launch tracking.
• Embed a culture of experimentation.

• Link product decisions to revenue, churn reduction, and engagement outcomes.
• Define and track hybrid KPIs (commercial + customer experience).
• Use data and feedback to drive prioritisation and optimisation.

• Engage regularly with members and gym ops to understand behaviours and pain points.
• Ensure products enable self-service, reduce contact centre load, and champion accessibility and inclusivity.

• Build strong relationships across Marketing, Trading, Operations, Analytics, Finance, and Tech.
• Manage external vendors/partners, ensuring integrations fit the platform roadmap.
• Support product marketing with Marketing teams.

• Contribute to product management discipline, tools, and rituals.
• Share learnings and help scale best practices.
• Continuously improve products using insight, data, and market trends.

• Proven Product Manager experience in digital (subscription, e-commerce, or consumer apps).
• Strong commercial acumen with track record of delivering measurable outcomes.
• Skilled in backlog management, agile delivery, and cross-functional collaboration.
• Data-driven, with expertise in analytics, experimentation, and optimisation.
• Excellent communicator and influencer across business and tech.
• Experience with vendors/technology platforms desirable.
• Knowledge of accessibility standards and digital performance optimisation.
• Curious, adaptable, and a lifelong learner.
• Hands-on with tools such as Figma, Hotjar, ContentSquare, Google Analytics, UserTesting (or similar).

• Own one or more strategic product domains spanning multiple digital value streams.
• Define long-term product strategies and roadmaps (12-24 months), aligned with business objectives and member needs.
• Lead prioritisation and investment trade-offs, building robust business cases and data-driven rationales.

• Translate strategy into clear initiatives, epics, and user stories for execution by cross-functional value streams.
• Ensure delivery meets quality, performance, accessibility, and commercial standards.
• Drive continuous product experimentation and validation (A/B, usability testing, prototype cycles).

• Link product initiatives directly to commercial impact (acquisition, churn reduction, yield uplift, engagement).
• Define, monitor, and report on hybrid KPIs covering both business and customer outcomes.
• Use behavioural analytics and member research to guide prioritisation and assess post-launch success.

• Build and maintain strong relationships across Marketing, Trading, Operations, Finance, and Technology.
• Lead strategic conversations with senior stakeholders to align product investments with business priorities.
• Represent TGG externally with key vendors, partners, and in relevant industry/product forums.

• Lead discovery to uncover member and operational needs, combining qualitative research with quantitative analysis.
• Ensure product strategy is grounded in both member experience and operational efficiency.
• Champion accessibility, inclusivity, and frictionless digital experiences.

• Mentor and support more junior colleagues, sharing best practice and coaching in backlog management, delivery discipline, and data-driven decision making.
• Help grow the product management discipline at TGG, contributing to consistent tools, processes, and frameworks.
• Promote a culture of experimentation, learning, and innovation across the product organisation.

• Proven track record as a Product Manager/Lead or Senior Product Manager delivering commercial impact in a digital/subscription/e-commerce environment.
• Experience owning larger or more strategic product domains.
• Strong commercial acumen, with ability to build and defend business cases at senior stakeholder level.
• Skilled in data-driven product management, analytics, and experimentation.
• Strong communication and influencing skills, including with senior stakeholders and external partners.
• Experience mentoring other product managers or leading product practice improvements.
• Familiarity with subscription payments, member lifecycle products, or comparable B2C digital platforms desirable.
• Understanding of accessibility standards, site performance, and digital optimisation.
• Lifelong learner, comfortable with ambiguity
• Hands on experience with and knowledge of Figma, Hotjar, ContentSquare , Google Analytics, UserTesting or similar.