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Work From Home - Research Panelist / Focus Group (Remote)

Part-Time | Remote Work Opportunity | Flexible Schedule

About This Opportunity

We are seeking dedicated individuals to participate in legitimate market research studies as remote research panelists across the USA. This role involves completing paid surveys, participating in focus groups, and contributing to clinical research studies from the comfort of your home.

Position Overview

As a Research Panelist, you will provide valuable insights through various research methodologies including online surveys, phone interviews, and virtual focus groups. This is an excellent supplemental income opportunity that allows you to work on your own schedule while contributing to important market research initiatives.

Key Activities:

• Complete online surveys and questionnaires (5-30 minutes each)
• Participate in phone interviews and virtual focus groups
• Provide feedback on products, services, and market trends
• Maintain accurate records of participation
• Follow research protocols and guidelines

Requirements

Essential Qualifications:

• Computer or mobile device with reliable internet connection
• Quiet workspace free from distractions
• Ability to work independently with minimal supervision
• Strong reading comprehension and communication skills
• Smartphone with camera or webcam for verification purposes

Compensation & Benefits

Earning Potential:  $50 to $00 USD per month for regular participants

• Survey completion: 0.25 - 5.00 per survey
• Focus groups: 50 - 300 per session

Benefits:

• Flexible scheduling - work when convenient for you
• No commute required - 100% remote work
• Skill development in market research and data analysis
• Supplemental income opportunity
• No educational requirements or previous experience necessary

Work Environment

This is a fully remote, part-time position with flexible hours. Participants typically dedicate 1-3 hours daily to maximize earning potential. Work can be completed evenings, weekends, or during personal downtime.

Application Process

Qualified candidates will undergo a brief verification process to ensure eligibility for research studies. All personal information is kept strictly confidential in accordance with privacy regulations.

Important Note:  This position is designed as supplemental income and should not be considered full-time employment. Earnings depend on study availability and individual participation levels.

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Recruiter: Daniel McCarthy

Career Grade: D

Our leadership standards

Looking in:
Leading inclusively and Safely
I inspire and build trust through self-awareness, honesty and integrity.
Owning outcomes
I take the right decisions that benefit the broader organisation.

Looking out:
Delivering for the customer
I execute brilliantly on clear priorities that add value to our customers and the wider business.
Commercially savvy
I demonstrate strong commercial focus, bringing an external perspective to decision-making.

Looking to the future:
Growth mindset
I experiment and identify opportunities for growth for both myself and the organisation.
Building for the future
I build diverse future-ready teams where all individuals can be at their best.

With over 175 years of heritage, BT is now the flagship business brand of BT Group. We’ve brought together our best people and capabilities into a B2B powerhouse serving 1.2 million business customers internationally.

We’re a global leader for secure connectivity and collaboration platforms for businesses of all shapes and sizes, from big household names and government departments, right through to sole traders and new start-ups. But it’s not just the technology that matters, it’s what it can do to help them build stronger, smarter, more secure businesses.

We value diversity and inclusion and believe in making a positive impact. We connect for good by championing digital inclusion and equipping people, businesses, and communities with digital skills to thrive.

As a member of our team, you will be part of an organisation that celebrates difference, fosters innovation and provides you with opportunities to be your best. With millions of businesses relying on us daily, joining BT means you can be part of a diverse and multi-skilled team that makes a significant impact to society.

Why this role matters?

• The purpose of Converged Service Platform function is to design, operate and deliver market leading Mobile networks. The success of the function is based upon customer centric KPIs and proactive fault resolution, monitoring & resolution processes.
• The 2nd Line Mobile Operations teams support and manage system and service performance of services for Mobile Voice and Data services for all mobile brands.
• You will be responsible for specifying, building, securing and supporting environments that enable subscriber services to function within a mobile phone core network. You will have both the detailed technical skills and proven experience to support the HSS Mobile Support areas.

What will I be doing?

• Support and implement the strategy for the technical area of the team, deploying new systems, configuration changes, managing upgrades and maintenance, whilst maintaining a high level of service availability, operational efficiency and quality.
• Represent and lead Operations responsibility in projects, ensuring design and support model fit for purpose.
• Ensure that all platforms/ systems/services in your control achieve the agreed availability target, ensure that adequate expert support is available 24 x 7 x 365
• Recommend changes to procedures and processes to improve service availability, data integrity and service/system performance.
• Stability: Responsible for specifying, building, securing and supporting environments that enable subscriber services to function within the mobile core network, providing expert support for all HSS,EIR,UDM, NCS and AAA systems within the 2nd Line Mobile Operations department
• Be the technical lead during high impact incident situations including out of hours, driving technical team to restore service.
• Stability: Produce infrastructure management documentation such as support documents, fault finding documents & expert advice.
• Mentor and train team members
• Lead on your technical area of responsibility to ensure that ESN requirements are adhered to in order to meet Home Office audits and SLAs.
• Lead technical aspects of post incident reviews, driving technical improvement opportunities identified in relation to service improvement plans. 

The skills you’ll need to succeed
Provide detailed information on any qualifications, technical expertise, or security clearance that you will need for the job. 
•    Mandatory

• Strong understanding and experience of 4G and 5G RAN.
• Experience of RAN products and solutions.
• Deep knowledge and understanding of NG-RAN / O-RAN architectures.
• An analytical thinker able to undertake complex tasks, weigh the pros and cons of options and alternatives and provide reasoned recommendations.
• Knowledge of evolving industry trends.
• A good understanding of the processes to develop, optimise and operate a mobile network.

•    Preferred

• Experience of Small Cells RAN products and solutions.
• Proficient and adaptable with respect to scripting languages (Python, VBA, R, Perl, etc.)

•    BPSS Security Clearance will be required.

Experience you’d be expected to have
MANDATORY:

• Extensive experience in the mobile telecommunications industry in the role of a lead designer with business-critical, high-availability / high-throughput systems and networks.
• Able to provide technical solutions, processes definition for mobility design.
• In depth knowledge of Mobile Network Design.

PREFFERRED:

• Knowledge of multiple vendor products and features including Nokia and Ericsson.
• Experience of managing relationships with suppliers and third parties.

A FEW POINTS TO NOTE:

Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.

We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us.

DON'T MEET EVERY SINGLE REQUIREMENT?

Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.

Closing Date:  Tuesday 7th October 2025

Location(s):  Birmingham, Bristol, London or Manchester

Flexible Working
The BT group operates a 3 together, 2 wherever working model. This means you are required to be at your contractual location 3 days a week with 2 flexible days per week. 

About EE

We’re EE. We are the biggest mobile and broadband operator in the UK and we have a relationship in every second household in the country. But we’re for everyone, on any network – serving up new tech, new services, and heaps of inspiration for every aspect of your connected life.

We’ve been awarded the UK’s best network for the last 10 years. It’s central to our vision – to be the most personal customer-focused technology company in the UK.

That means earning a place on customers’ home screens by offering them more than ever before, whether that’s helping their home run smarter with EE Home, levelling up their play with EE Game, helping them work on their terms with EE Work, or even unleashing their kids’ learning with EE Learn. 

We’re also part of BT Group, which we’re even bigger than you might think. Millions of people rely on us every day to help them live their lives, power their businesses, and keep their public services running. We connect friends to family, clients to colleagues, people to possibilities. We keep the wheels of business spinning, and the emergency services responding. 

We think we’ve got something special here. We want everyone to feel proud about working at EE – and feel excited about where we’re going and what we’re going to do. Want to join in? 

The Scope

We have an incredible opportunity for you to join our dynamic migrations team as a Product Manager (Consumer Migration), managing the acceleration of the customer base to the new EE brand.

You will establish and maintain a Migration Strategy that will enable EE and broader BT Group transformation outcomes and performance targets to be met. 

This pivotal role will lead on forecasting, business case development and portfolio management, creating better experiences for customers across some of the UKs biggest brands. 

Collaborating closely with the EE leadership team, you’ll be customer obsessed in developing a plan that balances business needs with best in class processes and propositions that accelerate the customer base onto the strategic portfolio and unlock value that is central to BT Group ’s core strategy. 

What you’ll be doing

• Owning the Consumer migration strategy, which includes both the development and delivery of migration specific processes and coordination of marketing and trading activity across the business, to achieve business-critical transformation goals associated with this strategy.
• Establishing longer term migration customer forecasts, collaborating with key marketing, finance, and commercial trading leads to enable a plan that is optimised for customers and the business.
• Balancing commercial, finance, product, marketing, and operational skills to meet customer migration volume targets through a clear customer migration strategy and the identification of roadmaps to proactively move customers to the strategic portfolio.
• Supporting the management of investment budgets and associated strategic investment decisions to deliver outcomes. 
• Conducting analysis and customer research and testing to ensure that migration capability build is optimised for customer experience and value.
• Presenting new migration plans and concepts to the EE senior leadership team.

Experience needed to be successful in the role

• 5+ years product management or product portfolio experience.
• Proven commercial acumen, with experience developing strategies that drive product performance and customer outcomes.
• Previous experience engaging and influencing senior stakeholders up to director level.
• Experience working in a large-scale consumer-facing environment, telecoms industry knowledge is a plus.
• Experience developing product migration strategies, manage budgets and forecasting.
• Experience using customer insights and data to inform decision making.

Benefits

• Annual on target bonus 10% (based on both personal and company performance)
• BT Pension scheme; minimum 5% employee contribution, BT contribution 10%
• 25 days annual leave + 8 bank holidays with the option to buy up to one week's work of your contracted hours. This will also increase with service.
• 2 weeks carer’s leave
• From January 2025, all parents welcoming a new child will be eligible for our new Family Leave policy. You will receive 18 weeks at full pay, eight weeks at half pay and 26 weeks at the statutory rate. It is for all parents, no matter how your family is made.
• Enhanced women’s health support: including help with menopause symptoms, cancer screenings, period care and more.
• Life Assurance (4 x life cover pay)
• Exclusive colleague discounts on our latest and greatest BT broadband packages
• 50% off EE mobile pay monthly or SIM only plans and 50% discount for friends and family on EE SIM only plans.
• My Discounts gives colleagues access to unbeatable savings on everyday purchases at hundreds of retailers.
• Discounted EE TV including TNT Sport and the NOW Entertainment membership.
• Option to join the Healthcare Cash Plan or other benefits such as dental insurance, gym memberships etc.
• Volunteering days so you can give back to your local community.
• Brand new electric vehicle salary sacrifice arrangement, known as ‘My EV.’
• 24/7 private virtual GP appointments for UK colleagues

We value diversity and celebrate difference. ‘We embed diversity and inclusion into everything that we do. It’s fundamental to our purpose: we connect for good.’ 

We all stick to the same values: Personal, Simple, and Brilliant. From day one, you’ll get stuck in to tough challenges, pitch in with ideas, make things happen. But you won’t be alone: we’ll be there with help and support, learning and development. 

A FEW POINTS TO NOTE:

Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.

We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us.

DON'T MEET EVERY SINGLE REQUIREMENT?

Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.

Locations:  London

Why Sales and Commercial?

In Sales and Commercial, we’re building one of the biggest and best sales teams in the country. We’ve got big ambitions to develop a team that has the right ability and will to win. Central to our ambitions are;  

• Using our unparalleled expertise to bring first class solutions to market and offer a compelling value proposition to our customers that’s unmatched by our competitors  

• Developing a highly skilled, highly efficient sales powerhouse through competitive pricing, an optimised channel model and best in class tools   

• Relentless pursuit of a high-performance culture founded on clear career progression and the drive and determination to become the UK’s best sales force  

Why this job matters

The purpose of this role is to address the market opportunity for our complex Data portfolio (Internet access and data networking) within a defined territory, to grow market share and customer revenues, by providing specialist technical knowledge to grow existing customer spend into future revenue streams and acquire new business.

To understand customer needs whilst aligning to BT and Channel Strategy to move to new IP products (Broadband, BTnet &, SDWAN etc) for our SME customers and BTLB partners. 

Responsible for working alongside BT Local Businesses to coach and create, develop and close sales through sustained prospecting and activity (Third Party Sales Management capabilities). 

Be an advocate for BT Sales methodology to build rapport and establish long lasting relationships with customers to become a trusted advisor. 

In addition, Specialists are responsible for driving Acquisition sales to support market share growth.

What you’ll be doing

• Achieves 100% or more of product set target aligned to territory using Sales methodology & sales plans.
• You lead the review, analysis and interpretation of sales trends across their applicable product pillars for ensuring the delivery of sales and commercial KPIs. You set up and implement the commercial levers that will drive and optimise these KPIs to maximise sales performance and take corrective actions.
• Maintain a high awareness and knowledge of the SME market, including industry, competitors and telecoms and internal activities (and guide others to do the same) to ensure that all business opportunities are identified, 
  considered and implemented appropriately contributing to the wider Field Sales Strategy.  
• Sales management & coaching capability with regard multiple to complex stakeholder management skills. 
  Including: 
      - Customer – varying customer size & complexity
      - BTLB – MD’s, sales teams, field sales, desk opps
      - BT – PSM, Specialist peers, Trading, Commercial, Propositions, Product, Marketing.
      - Technical knowledge on specific products & services
• Be an exemplar for BT system usage and drive the right behaviours of SF.com usage within BTLBs

The skills you’ll need

Presenting/Demonstrating

Solution Selling

Customer Relationship Management

Commercial Acumen

Sales Performance

Benefits Include

• On target commission
• BT Pension scheme, minimum 5% Employee contribution, BT contribution 10%
• From January 2025, equal family leave:  receive 18 weeks at full pay, 8 weeks at half pay and 26 weeks at the statutory rate. It’s for all parents, no matter how your family is made up.
• Enhanced women’s health support: including help with menopause symptoms, cancer screenings, period care and more.
• 25 days annual leave (not including bank holidays), increasing with service
• 24/7 private virtual GP appointments for UK colleagues
• 2 weeks carer’s leave 
• World-class training and development opportunities
• Option to join BT Shares Saving schemes

Flexible working

BT have moved to a hybrid working model - you can work from home 2 days per week. This means you’ll be at your contractual location 3 days a week. 

About us

With over 175 years of heritage, BT is now the flagship business brand of BT Group. We’ve brought together our best people and capabilities into a B2B powerhouse serving 1.2 million business customers internationally.

We’re a global leader for secure connectivity and collaboration platforms for businesses of all shapes and sizes, from big household names and government departments, right through to sole traders and new start-ups. But it’s not just the technology that matters, it’s what it can do to help them build stronger, smarter, more secure businesses.

We value diversity and inclusion and believe in making a positive impact. We connect for good by championing digital inclusion and equipping people, businesses, and communities with digital skills to thrive.

As a member of our team, you will be part of an organisation that celebrates difference, fosters innovation and provides you with opportunities to be your best. With millions of businesses relying on us daily, joining BT means you can be part of a diverse and multi-skilled team that makes a significant impact to society.

A FEW POINTS TO NOTE:

Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.

We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us.

DON'T MEET EVERY SINGLE REQUIREMENT?

Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.

Locations: London or Bristol

Why Wholesale?

We have around 1.2 million customers and serve over half the FTSE 350. Our customers range from big household names, government departments and public service organisations right through to small businesses and new start-ups. We cover both the communications and IT services markets. Overall we’re focused on four main product markets: Fixed Voice; Mobility; Fibre and connectivity; networked IT services provided over the biggest UK network in both fixed and mobile communications. We also provide network IT services to corporate and public sector organisations in the Republic of Ireland.

Our Wholesale business helps communications providers (CPs) and other organisations provide fixed or mobile phone services. Our ventures provide mass-market services like directory enquiries and payphones, and enterprise services including Fleet Solutions and BT Redcare. We also offer specialist enterprise services to our Internet of Things customers.

The Wholesale Sales function partners with and delivers capability to our biggest customers (across the UK and beyond), who in turn deliver communication services to their customers. In Wholesale, we leverage BT’s assets, diversity and sales excellence to provide these customers with best in class, innovative technology that empowers their customers’ future.

Why this job matters

MVNO brands represent a large, growing and strategically important segment of the UK mobile market. As Business Development Manager, your role delivers on BT Group’s ambition to grow market share and maximize return on our investment in network through targeted MVNO partnerships.

You shape and execute BT’s MVNO strategy; identifying opportunities across consumer, business, and IoT segments, crafting commercial propositions, and securing partnerships with agreements that balance the needs of both BT Group and our MVNO partners.

Internally, you lead cross-functional alignment of business development activities. Externally, you serve as the industry-facing ambassador, representing BT Wholesale at  external events to reinforce our position as the UK’s MVNO supplier of choice. 

What you’ll be doing

• Shape and align MVNO strategy with BT Group and BT Wholesale leadership, identifying profitable opportunities that support both wholesale and retail objectives.
• Drive market positioning by collaborating with marketing to reinforce BT Wholesale as the UK’s MVNO partner of choice.
• Identify, evaluate, and secure MVNO partnerships, ensuring alignment with strategic goals and long-term profitability.
• Lead commercial negotiations, crafting compelling business cases and commercial terms that deliver value to both BT and MVNO partners.
• Represent BT Wholesale at industry events, contributing thought leadership through speaking engagements, panels, and active social media presence.
• Engage and influence stakeholders, ensuring cross-functional support and resource alignment for successful MVNO onboarding and growth.

The skills you’ll need

Negotiation

Relationship Building

Commercial Acumen

Growth Mindset

Inclusive Leadership

What we would like to see on your CV

• Commercial understanding of the mobile market and wholesale dynamics
• Sales and negotiation of large and/or bespoke commercial agreements
• Presenting complex deals simply to senior stakeholders

Benefits include

• On target commission
• Health Care
• Car Allowance
• BT Pension scheme, minimum 5% Employee contribution, BT contribution 10%
• From January 2025, equal family leave:  receive 18 weeks at full pay, 8 weeks at half pay and 26 weeks at the statutory rate. It’s for all parents, no matter how your family is made up.
• Enhanced women’s health support: including help with menopause symptoms, cancer screenings, period care and more.
• 25 days annual leave (not including bank holidays), increasing with service
• 24/7 private virtual GP appointments for UK colleagues
• 2 weeks carer’s leave 
• World-class training and development opportunities
• Option to join BT Shares Saving schemes.

Flexible working

BT have moved to a hybrid working model - you can work from home 2 days per week. This means you’ll be at your contractual location 3 days a week.

About us

With over 175 years of heritage, BT is now the flagship business brand of BT Group. We’ve brought together our best people and capabilities into a B2B powerhouse serving 1.2 million business customers internationally.

We’re a global leader for secure connectivity and collaboration platforms for businesses of all shapes and sizes, from big household names and government departments, right through to sole traders and new start-ups. But it’s not just the technology that matters, it’s what it can do to help them build stronger, smarter, more secure businesses.

We value diversity and inclusion and believe in making a positive impact. We connect for good by championing digital inclusion and equipping people, businesses, and communities with digital skills to thrive.

As a member of our team, you will be part of an organisation that celebrates difference, fosters innovation and provides you with opportunities to be your best. With millions of businesses relying on us daily, joining BT means you can be part of a diverse and multi-skilled team that makes a significant impact to society.

A FEW POINTS TO NOTE:

Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.

We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us.

DON'T MEET EVERY SINGLE REQUIREMENT?

Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.

Closing Date: Wednesday 8th October 2025

Location(s):  Birmingham, Bristol, London or Manchester

Flexible Working
The BT group operates a 3 together, 2 wherever working model. This means you are required to be at your contractual location 3 days a week with 2 flexible days per week. 

About EE

We’re EE. We are the biggest mobile and broadband operator in the UK and we have a relationship in every second household in the country. But we’re for everyone, on any network – serving up new tech, new services, and heaps of inspiration for every aspect of your connected life.

We’ve been awarded the UK’s best network for the last 10 years. It’s central to our vision – to be the most personal customer-focused technology company in the UK.

That means earning a place on customers’ home screens by offering them more than ever before, whether that’s helping their home run smarter with EE Home, levelling up their play with EE Game, helping them work on their terms with EE Work, or even unleashing their kids’ learning with EE Learn. 

We’re also part of BT Group, which we’re even bigger than you might think. Millions of people rely on us every day to help them live their lives, power their businesses, and keep their public services running. We connect friends to family, clients to colleagues, people to possibilities. We keep the wheels of business spinning, and the emergency services responding. 

We think we’ve got something special here. We want everyone to feel proud about working at EE – and feel excited about where we’re going and what we’re going to do. Want to join in? 

The Scope

As a Senior Product Designer for our design system, Loop , you’ll play a pivotal role in shaping the future of a platform that supports over 100 designers across EE.

You’ll be at the forefront of evolving our design standards, ensuring consistency, quality, and impact at scale while taking ownership of the design quality across our foundations, components, and patterns.

You’ll also play a key role in growing design capability across the team. This includes identifying skill gaps, mentoring peers, and supporting your design manager with training initiatives to elevate the overall craft.

What you’ll be doing

• Creating highly scalable components and pattern libraries in Figma and cascading down best practices to the rest of the team.
• Monitoring the design community in adopting our system and contributing to it through analytics and surveys.
• Scaling the design system to ensure the capacity to handle multiple brands (EE, Plusnet and BT).
• Building meaningful internal relationships, contributes to a culture of design excellence and promotes a user-centred way of working
• Advocating for customer needs, overseeing that designers and squads are designing solutions that solve real customer needs
• Implementing continuous improvement opportunities to improve the design team processes, ensuring a consistent and coherent process to manage design quality and collaboration across squads.
• Championing innovation and continuously developing the team’s knowledge on emerging trends and changes in customer experience such as customer problems and ensures that the squads are sharing ideas and insights.
• Mentoring other product designers, helping to improve the team’s craft and meet ambitions as well as act as a technical resource.

Experience needed to be successful in the role

• Extensive experience building highly scalable components and patterns so they can futureproof the designs where they are being consumed.
• A track record of prioritising requests from different teams, accessing the various needs and making difficult decisions, often having to push back against stakeholders.
• Experience coordinating groups of designers as part of workshops to help refine components and patterns that address all needs.
• Proven ability to build design library content which is fully compliant with our WCAG standard. What you build will be consumed by multiple teams and you will have the support of an in-house accessibility team.
• Demonstrable experience of using data to understand how people use your components, considering various elements of feedback and performance metrics to when making necessary changes.
• Previous experience working in either a design system team or contributed to the build and curation of design libraries.
• Experience working on a white-label or multi-brand project.
• Proficient experience using Figma which is our core design tool. This includes a strong understanding of its existing features, especially how to leverage variables to make scalable components and patterns.
• Experience mentoring or managing design peers, instilling best practises and supporting career development.
• Ideally you will have previous experience working within large organisations with a complex design environment. This will be beneficial when navigating diverse teams and functions.

Benefits

• Annual on target bonus 10% (based on both personal and company performance)
• BT Pension scheme; minimum 5% employee contribution, BT contribution 10%
• 25 days annual leave + 8 bank holidays with the option to buy up to one week's work of your contracted hours. This will also increase with service.
• 2 weeks carer’s leave
• From January 2025, all parents welcoming a new child will be eligible for our new Family Leave policy. You will receive 18 weeks at full pay, eight weeks at half pay and 26 weeks at the statutory rate. It is for all parents, no matter how your family is made.
• Enhanced women’s health support: including help with menopause symptoms, cancer screenings, period care and more.
• Life Assurance (4 x life cover pay)
• Exclusive colleague discounts on our latest and greatest BT broadband packages
• 50% off EE mobile pay monthly or SIM only plans and 50% discount for friends and family on EE SIM only plans.
• My Discounts gives colleagues access to unbeatable savings on everyday purchases at hundreds of retailers.
• Discounted EE TV including TNT Sport and the NOW Entertainment membership.
• Option to join the Healthcare Cash Plan or other benefits such as dental insurance, gym memberships etc.
• Volunteering days so you can give back to your local community.
• Brand new electric vehicle salary sacrifice arrangement, known as ‘My EV.’
• 24/7 private virtual GP appointments for UK colleagues

We value diversity and celebrate difference. ‘We embed diversity and inclusion into everything that we do. It’s fundamental to our purpose: we connect for good.’ 

We all stick to the same values: Personal, Simple, and Brilliant. From day one, you’ll get stuck in to tough challenges, pitch in with ideas, make things happen. But you won’t be alone: we’ll be there with help and support, learning and development. 

A FEW POINTS TO NOTE:

Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.

We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us.

DON'T MEET EVERY SINGLE REQUIREMENT?

Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.

Where : London

Salary: £28,742 (plus uncapped commission)

The Role

Field Sales

If you’re a confident talker who’s looking to realise the future, then this could be the role for you. If you have a sales background and you’re great at building relationships, you have transferrable skills to succeed in our exciting new Field Sales role.

This role involves talking to our customers both in person and occasionally through other communication channels. There will be some travel, so a driving licence is preferred. You may be out at sporadic public spaces approaching people you’ve never met, or at pre-planned venues and events as part of our wider strategy, either way you’ll build meaningful relationships with both existing and potential new customers – creating a relationship with the overall local community as you go. You’ll understand what our customer’s needs are and talk to them about how EE products can enhance their digital lives for the better – you’ll show them how we can help connect for good whilst delivering a personal service every time.

Sales experience is a must for this role, ensuring you have the right experience to handle a fast-paced market, but just as important is a positive attitude, the ability to show resilience and an eagerness to deliver a great customer experience. We’ll give you all the training you need, so you’re ready to combine your experience and talk confidently about all our products and services. 

What's in it for you?

• A great starting salary of £8,742 plus on target commission averaging 00 a month and paid travel. – however this is an uncapped scheme with unlimited potential.
• Huge discounts of EE & BT products including your Mobile and Broadband – saving you hundreds of pounds every year. 
• Support in carving your own career path. We are passionate about developing our people and we’ll support you to achieve the career you want. 
• We pay for your travel to and from work, making a difference where it counts. 
• Volunteering days, so you can give back to your local community. 
• Optional Private Healthcare and Dental, to protect you and your family.  

On top of all that, we’ve got a great team culture with regular competitions, incentives, meaningful support and tailored training to help you build a lasting career. What are you waiting for? 

Job Title: People Relations Specialist (Partner)

Location: London

Join BT as a People Relations Specialist (Partner)

About People & Culture Team

The BT People and Culture team is dedicated to fostering an inclusive, innovative, and engaging work environment where every employee can thrive. We focus on attracting, developing, and retaining top talent, ensuring that our workforce is equipped with the skills and support needed to drive our business forward. By championing diversity & wellbeing, promoting continuous learning, and being focused on delivering value for our organisation, we create a culture that empowers our people to deliver exceptional results for our customers and communities. Aligned with BT's vision to "connect for good," we amplify the power of people and technology to help solve some of the UK’s biggest challenges and build meaningful connections.

Why This Job Matters:

As the People Relations Specialist (Partner), you will ensure that all People Relations cases are effectively supported and managed by the Specialist Hubs and Case Team.

You will embed in your CFU (business area) and have comprehensive oversight of the People Relations landscape in your area, acting as the bridge and People Relations Partner between the Case Teams and your CFU People & Culture (P&C) Team to ensure seamless delivery of case services. Additionally, you will identify case insights and themes through data and your partnerships, feeding this into continuous improvement and enhancing the colleague experience.

You will foster a values-driven and inclusive People Relations service and culture across your CFU area, ensuring that matters are approached with fairness, consistency, and a human-centric, risk-managed perspective.

Building strong stakeholder relationships will also be key to your role. You will leverage data and insights to drive strategic outcomes, improving case management, policies, procedures, and products.

Collaborating closely with colleagues in People and HR Services, CFU P&C, Senior Stakeholders, Ethics, Corporate Investigations, and the Legal team, your contributions will promote positive change, remove barriers, and enhance the colleague experience.

Skills and Experience You’ll Need:

• Deep understanding of ER practices, policies, and procedures
• Ability to evaluate data, identify trends, and provide actionable insights
• Experience in designing and delivering effective training programs
• Proven ability to manage projects from inception to completion, ensuring timely delivery and quality outcomes
• Strong skills in influencing and negotiating with stakeholders to achieve desired outcomes
• Up-to-date knowledge of employment laws and regulations, with the ability to anticipate and advise on changes
• Familiarity with SAP systems, SuccessFactors, and ServiceNow

Benefits:

• 10% on target bonus
• BT Pension scheme, minimum 5% Employee contribution, BT contribution 10%
• From January 2025, equal family leave:  receive 18 weeks at full pay, 8 weeks at half pay and 26 weeks at the statutory rate. It’s for all parents, no matter how your family is made up
• Enhanced women’s health support: including help with menopause symptoms, cancer screenings, period care and more
• 25 days annual leave (not including bank holidays), increasing with service
• 24/7 private virtual GP appointments for UK colleagues
• 2 weeks carer’s leave
• World-class training and development opportunities
• Option to join BT Shares Saving schemes

A Few Points To Note:

Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.

We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us.

Don’t Meet Every Single Requirement:

Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.