9 Jobs in Stoneyford
Workshop Controller
Posted today
Job Viewed
Job Description
Finning is the world's largest Caterpillar dealership delivering unrivalled service for 90 years. We sell, rent, supply parts, service and repair equipment and engines to customers in various industries, including mining, construction, petroleum, forestry, and a wide range of power systems applications. Job Description:
Major Job Functions
- Understand & respond to customer requests, assessing & prioritising their need and identifying the actions to take place with agreed timescales. Allocate the most appropriate resources to address the customers’ need.
- Plan all jobs to maximise engineer productivity. Manage and control job progress at every stage. Liaise fully to ensure the job is resolved to the mutual benefit of Finning & our external customer.
- Open & close work orders accurately and consistently to maximise billing accuracy & timeliness. Identify & exploit opportunities to address safety reworks, priority reworks at the same time as the repairs.
- Keep all systems up-to-date at all stages with accurate job information. Load trial information to the Caterpillar OEMsi web site. Load internal drives with trial data.
- Direct management of engineers (4-8) mentoring, addressing performance issues and carrying out regular 1-2-1. Provide guidance and mentoring to engineers to ensure delivery of high levels of customers’ satisfaction whilst maintaining service profitability.
- Ensure adherence to service processes and procedures to ensure consistent extraordinary customer service delivery.
Specific Skills
- Customer service skills and ability to develop strong customer relations
- Planning and organising skills
- Attention to detail
- Influencing and negotiation skills
- Good interpersonal skills
- Good IT skills, specifically in Microsoft Office
- Works well as part of a team
Desirable Knowledge
- Ideally, Advanced level of engineering aptitude
- Gas & Diesel Engine product knowledge
- Good knowledge of mobile and fixed equipment components and systems
- Good knowledge of existing applications and systems desirable (DBSi Work order system, Finning Sales Tracker, SAP, FSAT, Vision Link, Masternaut, Cat SIS, 1-2-1 application, Product Support dealsheet)
- Warranty process
- Commissioning process
Education and Experience
- Foundational Engineering understanding and qualification
- Minimum of 3 years’ experience in a technical or mechanical engineering role
- Previous experience in a similar role within similar industry environment desirable
Accountability
- Keep internal and external customers fully informed of job progress at all times, ensuring promises and agreed commitments are kept.
- Accountable for the health and safety of engineers and support staff when performing tasks. Ensure that the most cost effective and efficient solution is delivered ensuring high level of customer satisfaction to ensure safe and ISO compliant operations on site.
- Maximise customer revenue for service.
- Control expenses for service including commissioning.
- Manage and control approx. 100 work orders with an average value in the region of £300k per month.
- Ensure First Time Fix, promise date adherence, response times.
- Inform Service Supervisor of work schedule and Engineer’s issues, over attendance, tooling, quality of work, customer care issues, technical issues, parts delivery problems etc. and agree on solutions.
Flexible working pattern between 7am – 6pm weekdays, with a potential for Saturday if required, Direct responsibility for planning, organising and despatching approx.
Working Environment
Office based
At Finning we believe that our people are the heart and soul of our company and fundamental to our success. Our employees are rewarded with an attractive all-round benefits package including 25 days holiday, company pension scheme, healthcare, company share scheme and various flexible benefits.
If you would like to work for a global organisation offering industry leading training and a competitive package, then apply online today!
At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter. Finning is a forces-friendly employer having signed the Armed Forces Covenant, and pledges to treat those who serve or have served in the armed forces, and their families fairly.
Workshop Controller
Posted today
Job Viewed
Job Description
Finning is the world's largest Caterpillar dealership delivering unrivalled service for 90 years. We sell, rent, supply parts, service and repair equipment and engines to customers in various industries, including mining, construction, petroleum, forestry, and a wide range of power systems applications. Job Description:
Major Job Functions
- Understand & respond to customer requests, assessing & prioritising their need and identifying the actions to take place with agreed timescales. Allocate the most appropriate resources to address the customers’ need.
- Plan all jobs to maximise engineer productivity. Manage and control job progress at every stage. Liaise fully to ensure the job is resolved to the mutual benefit of Finning & our external customer.
- Open & close work orders accurately and consistently to maximise billing accuracy & timeliness. Identify & exploit opportunities to address safety reworks, priority reworks at the same time as the repairs.
- Keep all systems up-to-date at all stages with accurate job information. Load trial information to the Caterpillar OEMsi web site. Load internal drives with trial data.
- Direct management of engineers (4-8) mentoring, addressing performance issues and carrying out regular 1-2-1. Provide guidance and mentoring to engineers to ensure delivery of high levels of customers’ satisfaction whilst maintaining service profitability.
- Ensure adherence to service processes and procedures to ensure consistent extraordinary customer service delivery.
Specific Skills
- Customer service skills and ability to develop strong customer relations
- Planning and organising skills
- Attention to detail
- Influencing and negotiation skills
- Good interpersonal skills
- Good IT skills, specifically in Microsoft Office
- Works well as part of a team
Desirable Knowledge
- Ideally, Advanced level of engineering aptitude
- Gas & Diesel Engine product knowledge
- Good knowledge of mobile and fixed equipment components and systems
- Good knowledge of existing applications and systems desirable (DBSi Work order system, Finning Sales Tracker, SAP, FSAT, Vision Link, Masternaut, Cat SIS, 1-2-1 application, Product Support dealsheet)
- Warranty process
- Commissioning process
Education and Experience
- Foundational Engineering understanding and qualification
- Minimum of 3 years’ experience in a technical or mechanical engineering role
- Previous experience in a similar role within similar industry environment desirable
Accountability
- Keep internal and external customers fully informed of job progress at all times, ensuring promises and agreed commitments are kept.
- Accountable for the health and safety of engineers and support staff when performing tasks. Ensure that the most cost effective and efficient solution is delivered ensuring high level of customer satisfaction to ensure safe and ISO compliant operations on site.
- Maximise customer revenue for service.
- Control expenses for service including commissioning.
- Manage and control approx. 100 work orders with an average value in the region of £300k per month.
- Ensure First Time Fix, promise date adherence, response times.
- Inform Service Supervisor of work schedule and Engineer’s issues, over attendance, tooling, quality of work, customer care issues, technical issues, parts delivery problems etc. and agree on solutions.
Flexible working pattern between 7am – 6pm weekdays, with a potential for Saturday if required, Direct responsibility for planning, organising and despatching approx.
Working Environment
Office based
At Finning we believe that our people are the heart and soul of our company and fundamental to our success. Our employees are rewarded with an attractive all-round benefits package including 25 days holiday, company pension scheme, healthcare, company share scheme and various flexible benefits.
If you would like to work for a global organisation offering industry leading training and a competitive package, then apply online today!
At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter. Finning is a forces-friendly employer having signed the Armed Forces Covenant, and pledges to treat those who serve or have served in the armed forces, and their families fairly.
Workshop Controller
Posted today
Job Viewed
Job Description
Finning is the world's largest Caterpillar dealership delivering unrivalled service for 90 years. We sell, rent, supply parts, service and repair equipment and engines to customers in various industries, including mining, construction, petroleum, forestry, and a wide range of power systems applications. Job Description:
Major Job Functions
- Understand & respond to customer requests, assessing & prioritising their need and identifying the actions to take place with agreed timescales. Allocate the most appropriate resources to address the customers’ need.
- Plan all jobs to maximise engineer productivity. Manage and control job progress at every stage. Liaise fully to ensure the job is resolved to the mutual benefit of Finning & our external customer.
- Open & close work orders accurately and consistently to maximise billing accuracy & timeliness. Identify & exploit opportunities to address safety reworks, priority reworks at the same time as the repairs.
- Keep all systems up-to-date at all stages with accurate job information. Load trial information to the Caterpillar OEMsi web site. Load internal drives with trial data.
- Direct management of engineers (4-8) mentoring, addressing performance issues and carrying out regular 1-2-1. Provide guidance and mentoring to engineers to ensure delivery of high levels of customers’ satisfaction whilst maintaining service profitability.
- Ensure adherence to service processes and procedures to ensure consistent extraordinary customer service delivery.
Specific Skills
- Customer service skills and ability to develop strong customer relations
- Planning and organising skills
- Attention to detail
- Influencing and negotiation skills
- Good interpersonal skills
- Good IT skills, specifically in Microsoft Office
- Works well as part of a team
Desirable Knowledge
- Ideally, Advanced level of engineering aptitude
- Gas & Diesel Engine product knowledge
- Good knowledge of mobile and fixed equipment components and systems
- Good knowledge of existing applications and systems desirable (DBSi Work order system, Finning Sales Tracker, SAP, FSAT, Vision Link, Masternaut, Cat SIS, 1-2-1 application, Product Support dealsheet)
- Warranty process
- Commissioning process
Education and Experience
- Foundational Engineering understanding and qualification
- Minimum of 3 years’ experience in a technical or mechanical engineering role
- Previous experience in a similar role within similar industry environment desirable
Accountability
- Keep internal and external customers fully informed of job progress at all times, ensuring promises and agreed commitments are kept.
- Accountable for the health and safety of engineers and support staff when performing tasks. Ensure that the most cost effective and efficient solution is delivered ensuring high level of customer satisfaction to ensure safe and ISO compliant operations on site.
- Maximise customer revenue for service.
- Control expenses for service including commissioning.
- Manage and control approx. 100 work orders with an average value in the region of £300k per month.
- Ensure First Time Fix, promise date adherence, response times.
- Inform Service Supervisor of work schedule and Engineer’s issues, over attendance, tooling, quality of work, customer care issues, technical issues, parts delivery problems etc. and agree on solutions.
Flexible working pattern between 7am – 6pm weekdays, with a potential for Saturday if required, Direct responsibility for planning, organising and despatching approx.
Working Environment
Office based
At Finning we believe that our people are the heart and soul of our company and fundamental to our success. Our employees are rewarded with an attractive all-round benefits package including 25 days holiday, company pension scheme, healthcare, company share scheme and various flexible benefits.
If you would like to work for a global organisation offering industry leading training and a competitive package, then apply online today!
At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter. Finning is a forces-friendly employer having signed the Armed Forces Covenant, and pledges to treat those who serve or have served in the armed forces, and their families fairly.
Workshop Controller
Posted today
Job Viewed
Job Description
Finning is the world's largest Caterpillar dealership delivering unrivalled service for 90 years. We sell, rent, supply parts, service and repair equipment and engines to customers in various industries, including mining, construction, petroleum, forestry, and a wide range of power systems applications. Job Description:
Major Job Functions
- Understand & respond to customer requests, assessing & prioritising their need and identifying the actions to take place with agreed timescales. Allocate the most appropriate resources to address the customers’ need.
- Plan all jobs to maximise engineer productivity. Manage and control job progress at every stage. Liaise fully to ensure the job is resolved to the mutual benefit of Finning & our external customer.
- Open & close work orders accurately and consistently to maximise billing accuracy & timeliness. Identify & exploit opportunities to address safety reworks, priority reworks at the same time as the repairs.
- Keep all systems up-to-date at all stages with accurate job information. Load trial information to the Caterpillar OEMsi web site. Load internal drives with trial data.
- Direct management of engineers (4-8) mentoring, addressing performance issues and carrying out regular 1-2-1. Provide guidance and mentoring to engineers to ensure delivery of high levels of customers’ satisfaction whilst maintaining service profitability.
- Ensure adherence to service processes and procedures to ensure consistent extraordinary customer service delivery.
Specific Skills
- Customer service skills and ability to develop strong customer relations
- Planning and organising skills
- Attention to detail
- Influencing and negotiation skills
- Good interpersonal skills
- Good IT skills, specifically in Microsoft Office
- Works well as part of a team
Desirable Knowledge
- Ideally, Advanced level of engineering aptitude
- Gas & Diesel Engine product knowledge
- Good knowledge of mobile and fixed equipment components and systems
- Good knowledge of existing applications and systems desirable (DBSi Work order system, Finning Sales Tracker, SAP, FSAT, Vision Link, Masternaut, Cat SIS, 1-2-1 application, Product Support dealsheet)
- Warranty process
- Commissioning process
Education and Experience
- Foundational Engineering understanding and qualification
- Minimum of 3 years’ experience in a technical or mechanical engineering role
- Previous experience in a similar role within similar industry environment desirable
Accountability
- Keep internal and external customers fully informed of job progress at all times, ensuring promises and agreed commitments are kept.
- Accountable for the health and safety of engineers and support staff when performing tasks. Ensure that the most cost effective and efficient solution is delivered ensuring high level of customer satisfaction to ensure safe and ISO compliant operations on site.
- Maximise customer revenue for service.
- Control expenses for service including commissioning.
- Manage and control approx. 100 work orders with an average value in the region of £300k per month.
- Ensure First Time Fix, promise date adherence, response times.
- Inform Service Supervisor of work schedule and Engineer’s issues, over attendance, tooling, quality of work, customer care issues, technical issues, parts delivery problems etc. and agree on solutions.
Flexible working pattern between 7am – 6pm weekdays, with a potential for Saturday if required, Direct responsibility for planning, organising and despatching approx.
Working Environment
Office based
At Finning we believe that our people are the heart and soul of our company and fundamental to our success. Our employees are rewarded with an attractive all-round benefits package including 25 days holiday, company pension scheme, healthcare, company share scheme and various flexible benefits.
If you would like to work for a global organisation offering industry leading training and a competitive package, then apply online today!
At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter. Finning is a forces-friendly employer having signed the Armed Forces Covenant, and pledges to treat those who serve or have served in the armed forces, and their families fairly.
Workshop Controller
Posted 2 days ago
Job Viewed
Job Description
Are you ready to take your career to the next level? At Finning, the world's largest Caterpillar dealership, we have an exciting opportunity for a Service Controller to lead a dynamic team of engineers and deliver exceptional customer experiences. With over 90 years of unrivaled service, we cater to various industries, including mining, construction, and forestry.
Position OverviewAs a Service Controller, you will play a crucial role in optimizing resources to meet customer needs while maintaining our high standards of service delivery. Your leadership will ensure that our customers receive the best possible support and solutions.
Your Responsibilities- Customer Focus: Understand and respond to customer requests, prioritizing their needs and allocating the right resources.
- Job Management: Plan and oversee all jobs to maximize engineer productivity, ensuring timely resolutions.
- Work Order Accuracy: Open and close work orders accurately to enhance billing efficiency and identify opportunities for improvement.
- Data Management: Keep all systems updated with accurate job information and load trial data to relevant platforms.
- Team Leadership: Directly manage a team of 4-8 engineers, providing mentorship and addressing performance issues.
- Service Excellence: Ensure adherence to service processes for consistent and extraordinary customer service delivery.
Essential Skills:
- Strong customer service skills with the ability to build lasting relationships.
- Excellent planning and organizational abilities.
- Attention to detail and effective negotiation skills.
- Good interpersonal and IT skills, particularly in Microsoft Office.
- A collaborative team player.
Desirable Knowledge:
- Advanced engineering aptitude.
- Knowledge of gas and diesel engine products.
- Familiarity with mobile and fixed equipment components.
- Experience with relevant applications and systems (e.g., DBSi, SAP).
- Understanding of warranty and commissioning processes.
- Foundational engineering understanding and qualification.
- A minimum of 3 years’ experience in a technical or mechanical engineering role.
- Previous experience in a similar role within the industry is desirable.
- Keep customers informed of job progress, ensuring commitments are met.
- Ensure the health and safety of engineers and support staff during tasks.
- Maximize customer revenue and control service expenses.
- Manage approximately 100 work orders with an average value of £300k per month.
- Ensure adherence to first-time fix rates and response times.
This is an office-based role with flexible working hours between 7 am – 6 pm on weekdays, with potential Saturday shifts as needed.
Why Finning?At Finning, we believe our people are the heart and soul of our company. We offer an attractive benefits package, including:
- 25 days of holiday
- Company pension scheme
- Healthcare benefits
- Company share scheme
- Various flexible benefits
If you’re looking for a global organization that values training and offers a competitive package, we want to hear from you!
Our Commitment to DiversityAt Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer and encourage individuals from all backgrounds to apply. We are committed to providing reasonable accommodations for individuals with disabilities throughout the recruitment process.
Join us in shaping the future of service excellence!
Workshop Controller
Posted today
Job Viewed
Job Description
Plant Fitter (Heavy Plant) £18 - £20 p/hr
Posted 7 days ago
Job Viewed
Job Description
Plant Fitter (Heavy Plant)
Excellent opportunity for an experienced Plant Fitter to work for a specialist company whose has a range of construction plant and whose head office is near Dunmurry (majority of work will be based on this site daily but you will be required to travel to another site on occasions). This is a brand new additional role suitable for a time served or suitably qualified Plant Fitter which is offering a rate of £18 - £20 p/hr, company van, bonus, 28 holidays, pension and professional development support. Hours are Mon - Fri, 8am - 5pm with no shifts or weekend work.
Role - Plant Fitter
Reporting to the Plant Manager, as Plant Fitter you will be an integral part of the operations team in the maintenance and preservation of key plant and equipment.
- Maintain & implement planned and preventative maintenance as per schedules for all plant and equipment and report key findings
- Changeout bearings, rollers, drums, motors, gearboxes, pumps, rams, trommels, support wheels etc
- Ensure all plant and equipment is operationally safe and complies with the relevant legislation
- Maintain all records, documentation and literature in compliance with company safety, health, environmental and quality standards
For a confidential conversation regarding this Plant Fitter job contact James Coulter. Alternatively send your CV by applying below.
C-Tech Recruitment are an engineering and manufacturing recruitment agency with 20 years technical recruitment experience specialising in the Northern Ireland market.
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Yard Operative
Posted today
Job Viewed
Job Description
Yard OperativenContract:
PermanentnLocation:
Nutts CornernHours:
45 Monday – Friday (including every other Saturday AM)nBalloo Hire Centres is a leading provider of tool, plant and welfare equipment for businesses and DIY needs in Northern Ireland. Balloo Hire Centres is part of The Briggs Equipment Group and therefore can offer a local solution with corporate level support.nWe have a new opportunity for a
Yard Operative
to join our team in
Nutts Corner.nIn this role you will be:nEnsuring that welfare units and portable toilets are cleaned and checked ready for customer hire.nCommunicating with internal teams regarding the receiving and dispatch of equipment.nMaintaining clean and safe onsite yard area.nAdhering to all company health and safety procedures.nWorking as an effective member of the welfare teamnAssisting in loading and unloading of equipmentnEnsuring safe working practices are followed and yard is kept moving.nDirecting customers to safe parking/loading areas.nWhat will help you to excel in this role:nForklift truck licence (desirable however not essential).nExcellent communication skills.nAbility to work on own initiative.nExcellent customer service skills.nWhat you can expect from us:nCompetitive base salarynFuture development and career opportunitiesnContributory pension scheme with employer contributions up to 6%nPaycare and eyecare health schemenWhat's nextnIf you are interested in joining our us at Balloo Hire Centres, then please click on the apply now button and a member of the team will be in touch.nNot sure if this is the right role for you? Please feel free to visit the careers page on our website and send us your CV speculatively for a member of the team to review.nIf you require any reasonable adjustments to assist you in the interview process, then please contact a member of the Recruitment Team, and inform them prior to attending so we can ensure these are met.
TPBN1_UKTJn
Vehicle Technician
Posted today
Job Viewed
Job Description
You will be responsible for all aspects of vehicle preparation from sales preparations to fault finding, to service and repairs.
Duties will include but not limited to:
* Perform diagnostic assessments, repairs, and maintenance on a range of vehicles.n* Carry out routine services, including oil changes, brake repairs, clutches and timing belts.n* Road test vehicles to identify issuesn* Inspect vehicles for safety and compliance with industry standards.n* Maintain accurate records of repairs and services performed.n* Ensure all work is completed to the highest quality and in a timely manner.n* Order vehicle parts from suppliersn* Book and take vehicles to MOT appointments
Qualifications
* Proven experience as a mechanic, with a focus on cars and light vehicles.n* Strong knowledge of vehicle systems and repair techniques.n* Relevant qualifications or certifications in automotive repair (e.g., NVQ, City & Guilds) is preferred, completed to a minimum level 3.n* Excellent problem-solving skills and attention to detail.n* Ability to work independently and as part of a team.n* Good communication skills and a customer-oriented approach.n* A valid (clean) driving license is essential and must be over 21 for insurance purposes.
We will consider both Full Time and Part time hours for this role
Hours of Work:
Monday – Friday: 9am to 5pm
Overtime when required
In Return We will give you:
28 days paid holiday per year
Competitive Salary (Dependent on experience)
Pension Scheme
Job Types: Full-time, Part-time
Pay: £30,000.00-£35,000.00 per year
Benefits:n* On-site parking
Licence/Certification:n* Driving Licence (required)
Work Location: In personn