637 Jobs in The Shoe

We're looking for Waiting Staff who will be the face of our business, delivering exceptional customer service for Defence on a full time basis, contracted to 35 hours per week. You'll join a team that takes real pride in what they do - pride in our food, pride in our brand but most of all pride in our people.

Could you bring your spark to Defence? Here's what you need to know before applying:

Your key responsibilities will include:

• Greeting and looking after our guests so they go home delighted
• Serving customers, ensuring they receive an easy and seamless personalised experience
• Being knowledgeable about the menu and making recommendations to our guests
• Representing Compass Group UK&I and maintaining a positive brand image
• Complying with Food Handling & Hygiene standards
• Complying with Health & Safety regulations

Our ideal Waiting Staff will:

• Have a passion for delivering outstanding service, greeting customers with a smile and serving them with pride
• Take initiative and make decisions that are right for our customers
• Be an excellent team player with great communication skills
• Have a desire to succeed in your role
• Possess the ability to work under pressure

Part of Compass Group UK&I, ESS is the Defence, Government, and Energy services sector of Compass Group UK & Ireland. We support 250+ UK military establishments, high profile police, secure environments and government sites, along with a range of onshore and offshore facilities including platforms, drilling rigs, floatels and offices for the energy sector. We know that a friendly face makes all the difference, so we look for people who are passionate about delivering excellent customer service, at all levels, to join our teams.

Job Reference: com/2708/ / /BU #Defence

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!

Senior Authorised Person (11kv to 33kv)

As a Senior Authorised Person, you will provide outages for vegetation management operations. 

Qualifications/Skills Required

·        Experience of working on an Overhead Lines, Underground Cabling and/or Substations contract previously

·        Hold a valid First Aid Qualification

·        Current SSEN authorisation

·        Clean Driving Licence

We offer a competitive salary based on experience along with a full benefits package.

Network Plus is proud to be an Equal Opportunity Employer. We celebrate diversity and do not discriminate based on race, religion, colour, nationality, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law.

We are Armed Forces-friendly. We welcome applications from ex-Armed Forces personnel, reservists, armed forces veterans, cadet instructors and military spouses/partners.

We understand that privacy and the security of your personal information is extremely important. By applying for this role, you agree to the terms of our privacy policy.

Network Plus is an award-winning business delivering essential utility and infrastructure services for the UK’s major providers of gas, power, telecoms, transport, water, and wastewater.

We value the variety of experience, perspective, and other points of difference our workforce, clients, and supply chain offer.

We are actively working with colleagues across the Network Plus Group to develop an inclusive environment – we want all our employees to feel valued and included to enable everyone to thrive at work and understand the value of their contribution matters no matter their background, identity, or circumstances.

• Start Date: 8th September 2025  
• Salary: £12.60 per hour  

• Site: Spectrum House, Central Bristol - this is an onsite role only , no work at home option available   

• Shifts : 37.5 hours per week (shifts will be set between 8am-10pm Monday to Friday, 9-6 Saturday and Sunday)  

• Training Duration: 2 weeks    

Could this be the opportunity you have been waiting for?  

• Would you love to be part of a n energetic and compassionate team that plays a key role in supporting one of the world’s most trusted international newspapers?  

• Do you have a passion for delivering exceptional customer service and creating meaningful experiences for customers? As we say, our callers want to talk to people with personality. People who will listen, understand and ask the right questions to find the best solutions!  

• Can you use your great communication skills to provide top-tier customer service through phone, live chat and email?  

• Are you customer focused with a proactive and self-motivated approach to how you work?  

• Do you have good technological skills (both on PCs and in using mobile applications?  

Values we look for you to have:

• Process Excellence

• Collaboration

• Communication

• Emotional Intelligence

• Open-Mindedness

• Critical Thinking

• Solution Orientation

• Entrepreneurship

If you are thinking this sounds like you and you are answering YES to our questions . then you could be our next customer service superstar !    

Who are we at Teleperformance and what do we do?  

We are a global outsourcing customer management company with over 300,000 colleagues around the world in over 80 countries. Here in the UK, we have 19 sites, and over 7000 staff.    

We have a reputation for our hard work, impressive results, and an incredible work environment, what’s not to love?   

We interact with customers on behalf of our clients, helping to solve their queries. We make it our mission to look after customers in the way they need.  

We offer a multi-channel approach, meaning we support in various ways , such as telephone, email, and web chat, through to white mail and social media interactions.  

We invest in our teams and provide some fantastic opportunities for progression.  
If you want to develop yourself and expand your career, our award-winning training programmes and exceptional training teams are on hand to help to make this happen.  

Job Overview  

As a member of our expanding team here at Teleperf o rmanc e , you will have the opportunity to take on a variety of responsibilities within your role; such as:   

• You will be the first point of contact to assist customers with their online subscription enquiries and account management.    

• You will play a key role in providing information and support to a global customer base and creating a unique customer experience through inbound calling line, webchat and responding to emails.   

S till interested …Great News ! Well here is what a typical day In the office will look like.  

• You will start your day signing into your systems, making sure you are ready for the day ahead.  

• You will engage with a variety of customers who have questions regarding their online subscription.  

• You will troubleshoot/problem solve, and through effective questioning and active listening look to resolve issues such as subscriptions, payments and online accounts -T his could mean tweaking a package slightly or perhaps a complete overhaul, but either way you will work closely with your customer to agree on something suitable.  

• Working in a fast-paced targeted environment you will strive to achieve, always looking to maximise opportunities, on your “A” game at all times .  

• With an hour of rest time (made up of 30 minutes for lunch and 2 x 15 minute breaks) you will always have time to catch up with friends, get something to eat in the town centre, or perhaps grab some fresh air and go for a walk.  

The start of your journey with Teleperformance  

You get t wo weeks classroom-based training (paid of course) followed by two further weeks in our graduation bay.  This is where the action happens, and where you take your first live calls. This is also where the nerves kick in, and mistakes may happen, but don’t worry, we expect that. We make it our responsibility to look after you with full support from experienced members of the team on hand to help.  

What’s in it for you- PERKS PERKS PERKS !  

• Perks at Work – Savings Discounts / Free Online Classes  

• - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP’s, Mental Health Support, Financial Advice, Legal Advice  

• Critical Illness – up to £0,000  

• Cycle to Work Scheme  

• Eyecare support voucher  

• Holiday Purchase Scheme  

• Length of Service Awards  

• Workplace Pension  

• Monthly Inspire Awards – For the best of the best  

• Refer-A-Friend earns up to £1,200 fo you  

• Monthly Wellbeing Webinars  

• Dedicated Employee Experience Progress – Here to support TP journey   

Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address. . If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority.

Head of Payroll – UK & Ireland

Location: United Kingdom (Hybrid/Flexible Working)

Experience Required: 5–10 Years

Industry: BPO

Reports To: Finance Director

Role Overview:

We are seeking an experienced and strategic Head of Payroll to lead and manage payroll operations across the UK and Ireland. This role is critical in ensuring accurate, compliant, and timely payroll processing for all employees, while also driving continuous improvement and operational excellence. Knowledge of TUPE transfers is essential, as is a strong understanding of UK and Irish payroll legislation.

Key Responsibilities:

• Lead and manage the end-to-end payroll function for the UK and Ireland, ensuring accuracy, compliance, and timeliness.
• Oversee payroll processing for multiple entities, including complex payroll scenarios such as TUPE transfers, acquisitions, and restructures.
• Ensure compliance with all relevant legislation, including HMRC and Revenue (Ireland) regulations.
• Act as the subject matter expert on payroll-related matters, advising HR, Finance, and senior leadership.
• Manage relationships with external payroll providers, benefit providers and internal stakeholders.
• Lead payroll audits and ensure robust internal controls are in place.
• Drive continuous improvement initiatives, including automation and process optimisation.
• Support integration of payroll systems with HRIS and finance platforms.
• Provide strategic input into reward, benefits, and compensation planning.
• Lead, mentor, and develop a small team of payroll professionals.

Key Requirements:

• 5–10 years of payroll experience, with at least 3 years in a leadership role.
• Proven experience managing large payrolls across both the UK and Ireland.
• In-depth knowledge of TUPE transfers and their payroll implications.
• Strong understanding of UK and Irish tax, pension, and employment legislation.
• Experience with payroll systems (e.g., ADP, SAP, Workday, or similar).
• Excellent analytical, problem-solving, and communication skills.
• High attention to detail and ability to work under pressure.
• CIPP qualification or equivalent (highly desirable).

What We Offer:

• Competitive salary and bonus package
• Flexible working arrangements
• Career development opportunities
• Inclusive and collaborative work culture

Customer Service Specialist – Banking & Financial Services (Hybrid Bristol)

Teleperformance certified as great place to work UK in 2025! . At Teleperformance, we deliver an outstanding customer experience, at every single opportunity, as a result of our commitment, passion and dedication to excellence.

Due to our success we have exciting opportunities in our Banking and Financial Service sector – You must be able to evidence at least 1 years previous experience in the Banking and Financial Service Industry

Start Dates : 13th Oct 2025, 10th Nov 2025, 1 Dec 2025

• Salary : £13.35 per hour
• Location : Hybrid - Bristol Spectrum House. 2 days in the office (save money on your energy bills!), 3 days work from home after training and Grad Bay. 
• Shifts : Full Time 40 hrs over 8.00 am - 8.00 pm , 5 days over Monday - Sunday. Full flexibility required to work any shifts within these hours. 
• Training :  3 weeks then 3 weeks Grad Bay - THIS SIX WEEK PERIOD IS FULL TIME IN THE OFFICE
• Contract : Permanent
• Background Checking :
• Right to Work in the UK
• Criminal Record Check
• Credit Check
• Any other associated checks

**Please note we do not allow any time off/holiday requests within the first 6 weeks of your start date**

Values we look for you to have:

• Process Excellence- Doing things well means something to you and you will always strive to improve on your work. 
• Collaboration - You enjoy working with others and you like working as a team player. 
• Communication- You can speak and write clearly and in a confident manner.
• Emotional Intelligence -  You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others.
• Open-Mindedness- You are able to be open to different ways of thinking and new ideas.
• Critical Thinking- You are able to think logically when making decisions.
• Solution Orientation- Having a forward thinking mindset focused on resolving challenges.
• Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset.

Skills needed to be a Customer Service Representative

• A professional, polite and courteous telephone manner
• Ability to deliver excellent service with outgoing nature 
• Excellent verbal communication skills
• A good listener who can convey empathy, patience and understanding 
• Confident and proactive to deal with difficult situations and conversations 
• High levels of accuracy and attention to detail
• Be driven to work towards achievable targets 

Financial Sector - Key Responsibilities

• Provide exceptional and efficient customer service across our telephone, email, webchat and social media channels
• Use your problem-solving skills to support our customers, resolve their query and create a positive experience.
• Ensure that all customers are supported in accordance with regulatory requirements which aim to protect our customers 
• Have excellent attention to detail
• Be knowledgeable of our client’s process and products and how best to support the customer

Disclaimer  Please be vigilant against job scams. Teleperformance will never  contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address. . If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority.

Disclaimer  Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.

Start Date:  TBC

Site: Hybrid Bristol

Shifts:  Full-time 40 hours per week

Contract:  Permanent

The Role

As a Team Leader you will be responsible for the delivery and improvement of the customer experience through management and coaching of a team to provide excellent service which exceeds customer expectations.  You will do this by ensuring a positive, productive and engaging team culture, through your ability to lead, inspire, motivate, coach and manage your people to deliver exceptional levels of quality whilst meeting all relevant operational and business targets.

Through your leadership experience, you will have the ability to create a customer centric culture, ensuring that all team activities are focused on the effective delivery to the end customer and high levels of customer satisfaction:

• Maintain effective control of all aspects of people processes including: absence management, 121’s, disciplinary, capability & grievance procedures, employee relations, performance management and all other employment related issues ensuring they are managed in line with policy frameworks
• Contribute ideas and suggestions to improve business processes
• Coach and encourage people to realise their potential and to own and achieve their performance, quality and customer outcomes consistently.
• Create a highly engaging, inclusive and fun work experience for your team.

Skills, knowledge and experience:

• Proven people management skills with the ability to lead and motivate a team and act as a role model
• Hands on, proactive and engaged with a background in leading others, working to targets and driving performance at both group and individual levels
• Experience of working within a contact centre environment
• Demonstrable experience of managing multiple workflows within a systems thinking environment
• Understanding the direct and indirect impact of poor performance, attrition and absence within the team and therefore able to strive for excellence in these regards yourself
• Performance and quality management experience
• Used to working in a high volume, fast paced, ever changing environment
• Proven ability to multi-task a number of sometimes conflicting priorities 
• Passion for working as part of a team
• Consistently strive to exceed customer expectations
• Excellent communication and interpersonal skills
• The ability to plan and prioritise your workload
• Computer literate and have a working knowledge of Microsoft Office applications
• Natural leader who acts decisively and who shows resilience
• Adaptive and able to manage change, whilst being capable of managing any resistance to change in an articulate, positive and engaging manner
• Strong work ethic
• Strong motivational leadership confidence
• Finance experience

Background Check Requirements:

• Criminal Record Check
• Credit Check
• 3 years referencing history

Working at HMP Leyhill, Tortworth, you will manage a well-stocked library and support literacy, learning and rehabilitation within the prison community.

• You will be responsible for the day-to-day management and operations of the library, leading a small team of part-time Prison Library Assistants and prison library orderlies. Together, you will organise, maintain, develop and promote the library service provided for prisoners.
• We require you to coordinate the service development and promote library engagement initiatives, organising reading and literacy programmes tailored to the prison community and liaising with colleagues in the prison.
• You will select and purchase library materials to meet the needs of prisoners and manage a small stock budget.
• It will be key for you to monitor the use of the service by collection of statistics and regularly report to the Library Services Manager and prison colleagues.
• Regularly, you will need to undertake the physical aspects of the job including shelving and counter work, lifting and carrying books and other materials and unpacking and packing crates from our deliveries.

• We require you to hold or be working towards a relevant library and information qualification, such as MSc Library and Information Management or equivalent professional experience in a similar area.
• You need to have experience working in a library environment, delivering a high-quality, customer-focused service.
• You will be able to demonstrate an ability to manage staff, including supervision, training, recruitment and development of a team.
• Given the elements of this role, you will be self-motivated, be able to use your initiative, manage and prioritise personal workload and priorities and have good organisational skills.  You must also have excellent IT and digital skills.
• You will have good inter-personal skills including communication, influencing and negotiating to communicate with a wide range of people to solve issues and identify solutions.
• Although not essential, you may have experience of working in a prison, public or education library.

• Your salary is pro-rata to hours worked.
• You will be working in a Category D open prison, and you will need to comply with security procedures and undertake appropriate training. HMPPS vetting and clearances will be required for this post. This will be organised by the prison.
• Please note that due to the nature of this role, it is a requirement of employment that an enhanced Disclosure and Barring Service (DBS) check is obtained. 

Interviews will be held on Friday 26th September 2025.

• As part of our benefits package, you will receive generous annual leave (pro rata) , employee wellbeing support and you will have access to a range of staff discounts , including eye tests, travel, shopping and leisure activities. 
• We recognise that our diverse team of skilled and dedicated people make us a great place to work. We welcome applications from everyone and ensure that individuals are selected, promoted and developed on the basis of their merits and abilities.
• We value our staff as individuals, investing in their careers and we are recognised for the quality, breadth and depth of our training and development offer, which helps make the greatest long-term difference in work.  
• We trust our team to work in the way which allows them to make the biggest difference, and we continue to invest in technology to help staff do their jobs to the best of their ability and celebrate innovation.  
• Office-based, you’ll be part of a team. If you need specialist expertise or just a bit of advice from someone who’s been there and done it, it’s right there for you.
• We are committed to safeguarding and promoting the safety and welfare of children, young people and vulnerable adults. Ensuring all our staff are given right skills, knowledge and support to recognise and respond effectively to potential abuse or neglect.  

Our teams at South Gloucestershire Council are making a real difference to the lives of people who live, work and learn here.    

• We're building and shaping communities which people are proud of. 
• We're planning for the future; building and improving the roads, railways, schools, green spaces, and houses.  
• We’re providing essential services across our communities to ensure they are safe and well maintained.   

We've achieved a great deal, but we need talented and dedicated people to ensure we continue to make a difference.     
We’re making a difference, be part of it!     
To view the full job description, please click this link: Prison Librarian - Job Description

• The role is full-time (37.5 hours per week) however, we are prepared to be flexible and will accept offers from those who would prefer part time work of 30 hours.
• The salary will be £8,726 to 8,365.
• You will be entitled to 25 days paid holiday (plus statutory holidays).

• Oversee key aspects of retrofit delivery in the HES portfolio, including resource utilisation and workload planning, project monitoring and evaluation.
• Ensure retrofit staff in the HES team remain utilised by other departments and are sufficiently supported to deliver their work and reach their potential.
• Ensure that organisational planning systems are up to date and provide an accurate report to the Director of HES and the SMT.
• To work with retrofit project managers to help maintain effective financial controls of our retrofit projects, and provide the Directors of HES and Development with up-to-date projections of spend and expenditure.
• To take responsibility for the quality of outputs of the HES team’s retrofit work, including timely reporting to project partners and funders.
• To oversee line management and professional development of all retrofit staff.
• To work with the Director of HES to identify and create new opportunities for CSE to deliver our strategic objectives in relation to retrofit.
• To provide strategic direction to all large retrofit projects and contribute to the delivery of specific projects as relevant, and to enable the provision of retrofit expertise to other projects across CSE.
• To provide input to the organisation’s business plan with respect to retrofit opportunities and services for the year ahead, forecasting staffing needs and helping to establish the 3-year budget for the team.
• To share with other Heads of Team collective responsibility for the day-to-day operation of the organisation, representing the HES team’s retrofit work as a member of the SMT.

• Minimum Maths/English GCSE or equivalent.
• Knowledge of a range of energy efficiency and low carbon technologies.
• Knowledge of the policy framework and funding landscape for retrofit programmes
• Extensive experience of delivering retrofit project services or programmes.
• Experience of working with installers of energy efficiency measures and low carbon technologies.
• Experience of developing new projects and services that offer energy efficiency measures and low carbon technologies to householders or businesses.
• Line management experience.
• Excellent reporting and analytical skills.
• Excellent written and verbal communication skills, experience of writing effective technical or non-technical summaries of complex issues.