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Join Our Team at Busy Bees – Leading Nursery Group in the UK

As an Early Years Educator, you will play a leading role in fostering the intellectual, social, and emotional development of children at Busy Bees. Join a company that values high-quality education and provides ample growth opportunities.

About Us
Busy Bees is the UK's leading nursery group, with nearly 400 nurseries across the UK and more overseas. We are dedicated to giving every child the best start in life and are proud to have won awards for our workplace culture. At Busy Bees, we ensure that every member of our team feels heard, valued, and nurtured.

Why Work at Busy Bees?
We offer a supportive environment that empowers you to create engaging, educational spaces where children can thrive. As part of our team, you’ll be introduced to our unique Bee Curious curriculum, designed to foster curiosity and confidence in young learners.

Our Charitable Commitment
Through our partnership with BBC Children in Need, we offer fantastic opportunities for community involvement and fundraising to support children's lives.

About our Nursery 
Chippenham, rated Good by Ofsted, is a large and spacious nursery with a capacity of 106 children, featuring three base rooms tailored to different age groups. Our baby unit includes two separate areas—Tinies and Tots—while the toddler room offers two play spaces, and the large preschool room prepares children for school. We have four outdoor areas designed to foster gross motor skill development in a safe environment. Our dedicated staff bring a wealth of experience and strive to create a home away from home for children and their families. Conveniently located just off the A350 Bath Road, next to McDonald's and Sainsbury's, we offer free parking and quick access to bus links to Bath and Chippenham town center, where train links to London and Bristol are readily available.

Busy Bees Benefits

• Competitive salary
• Ongoing professional development and career progression
• Our ‘Hive’ benefits and wellbeing hub, with discounts across a huge range of retailers
• Up to 28 days holiday per year (including bank holidays)
• Your birthday off – it’s our gift to you!
• 50% childcare discount
• Enhanced family leave and return to work bonus
• Menopause support through Peppy
• Financial support through Salary Finance
• Employee Assistance Programme and Mental Health First Aiders
• Cycle to Work scheme
• Easy access to your workplace pension through Cushon
• Discounted Private Medical Insurance (PMI)
• Opportunities to travel to other countries, experience different cultures and learn new practices.

But wait, there’s more! You'll also enjoy access to our Benefits and Wellbeing platform, Hive - offering huge array huge of retail discounts helping your money to go further, along with a Wellbeing Hub featuring resources to support your physical and mental health. A Celebrating You section showcasing the ways we recognise and reward our valued team members. Plus, a dedicated Grow with Us area sharing the exciting development opportunities and training designed to support you to thrive and grow at Busy Bees.

What to Expect as a Nursery Practitioner:

• Create a Safe, Stimulating Environment: Prepare materials and arrange rooms to encourage children's growth and learning.
• Lead Educational Activities: Plan and deliver activities that support children's physical, emotional, intellectual, and social development, aligned with the Early Years Foundation Stage (EYFS).
• Key Person Role: Oversee children’s development, care needs, and build strong family connections.

What We’re Looking For

• Level 3 (or above) qualification in Early Years Education.
• Proven experience in working with children under 5 and a genuine interest in early childhood education
• Skills: Good communication capable or, excellent organisational skills, and the ability to apply knowledge of child development to plan and deliver activities.

At Busy Bees, we’re committed to care, quality, value, and service. If you have previous experience working with children, ideally as an Early Years Educator, Nursery Practitioner, Nursery Assistant or Nursery Nurse and you’re ready to make a meaningful impact in early childhood education we encourage you to apply!

Join Our Team at Busy Bees – Leading Nursery Group in the UK

Are you a passionate leader with a background in early childhood education and management? As an Assistant Centre Director at Busy Bees, you will support the Centre Director in overseeing the day-to-day operations of the centre. This is a fantastic opportunity for someone who thrives in a dynamic, fast-paced environment and wants to make a difference in the lives of children while leading a team towards educational excellence.

About Us
Busy Bees is the UK's leading nursery group, with nearly 400 nurseries across the UK and more overseas. We are dedicated to giving every child the best start in life and are proud to have won awards for our workplace culture. At Busy Bees, we ensure that every member of our team feels heard, valued, and nurtured.

Why Work at Busy Bees?
We offer a supportive environment that empowers you to create engaging, educational spaces where children can thrive. As part of our team, you’ll be introduced to our unique Bee Curious curriculum, designed to foster curiosity and confidence in young learners.

Our Charitable Commitment
Through our partnership with BBC Children in Need, we offer fantastic opportunities for community involvement and fundraising to support children's lives.

About our Nursery 
Chippenham, rated Good by Ofsted, is a large and spacious nursery with a capacity of 106 children, featuring three base rooms tailored to different age groups. Our baby unit includes two separate areas—Tinies and Tots—while the toddler room offers two play spaces, and the large preschool room prepares children for school. We have four outdoor areas designed to foster gross motor skill development in a safe environment. Our dedicated staff bring a wealth of experience and strive to create a home away from home for children and their families. Conveniently located just off the A350 Bath Road, next to McDonald's and Sainsbury's, we offer free parking and quick access to bus links to Bath and Chippenham town center, where train links to London and Bristol are readily available.

Busy Bees Benefits

• Competitive salary
• Ongoing professional development and career progression
• Our ‘Hive’ benefits and wellbeing hub, with discounts across a huge range of retailers
• Up to 28 days holiday per year (including bank holidays)
• Your birthday off – it’s our gift to you!
• 50% childcare discount
• Enhanced family leave and return to work bonus
• Menopause support through Peppy
• Financial support through Salary Finance
• Employee Assistance Programme and Mental Health First Aiders
• Cycle to Work scheme
• Easy access to your workplace pension through Cushon
• Discounted Private Medical Insurance (PMI)
• Opportunities to travel to other countries, experience different cultures and learn new practices.

But wait, there’s more! You'll also enjoy access to our Benefits and Wellbeing platform, Hive - offering huge array huge of retail discounts helping your money to go further, along with a Wellbeing Hub featuring resources to support your physical and mental health. A Celebrating You section showcasing the ways we recognise and reward our valued team members. Plus, a dedicated Grow with Us area sharing the exciting development opportunities and training designed to support you to thrive and grow at Busy Bees.

Join our supportive and collaborative work environment, learn from experienced colleagues, and make meaningful connections.
If you are ready to make a positive impact in the field of early childhood education and childcare, we encourage you to apply for the Nursery Manager position at Busy Bees.
Apply now to be part of our dynamic team and take the next step in your career.

Key Responsibilities

• Support the Centre Director in overseeing the daily operations and maintaining educational standards.
• Assist in developing and delivering an engaging, high-quality curriculum tailored to the needs of children.
• Ensure the centre complies with all relevant regulatory requirements and maintains high safety and health standards.
• Provide leadership and mentorship to staff, ensuring a cohesive and motivated team.
• Lead efforts to enhance customer satisfaction by delivering exceptional service and promoting a positive centre experience for families.
• Assist with administrative tasks, including scheduling, payroll, and recruitment.
• Manage operational records and support financial planning to ensure sustainability.

Ideal Candidate:

• An approved Level 3 qualification or above in early years education.
• Experience within an early years setting, with leadership or supervisory experience ideally as either a Assistant Nursery Manager or Deputy Nursery Manager.
• Proven track record of ensuring educational excellence and curriculum development.
• Strong communication and organisational skills, with a focus on teamwork.
• Experience in maintaining compliance with regulatory standards and health and safety protocols.

Lead with passion and help create a nurturing learning environment—apply now!

We're currently recruiting a part time Cleaner to join our cleaning and facilities teams for Defence, contracted to 25 hours per week. As one of our dedicated Cleaners, you will help to deliver on our promise to always create the best and brightest experiences for our clients and customers. If you're a committed Cleaner looking for a role you'll shine in, we've got the position for you.

Here's an idea of what your shift patterns will be: Variable shifts

Your key responsibilities will include:

• Working alongside our cleaning and facilities teams to keep environments safe and hygienic for every client and customer
• Dusting, sweeping, polishing, mopping, and vacuuming designated areas to a high standard
• Ensuring surface areas, floors, windows, and other touchpoints are sanitised regularly
• Performing additional cleaning duties as and when required, such as mopping up spillages quickly and efficiently
• Emptying and disposing of bin waste
• Monitoring and re-stocking cleaning supplies.

Our ideal Cleaner will:

• Have brilliant organisational skills and attention to detail
• Enjoy working in a hands-on role
• Have had cleaning experience in a similar role, although this is not essential
• Have a flexible approach to working

Part of Compass Group UK&I, ESS is the Defence, Government, and Energy services sector of Compass Group UK & Ireland. We support 250+ UK military establishments, high profile police, secure environments and government sites, along with a range of onshore and offshore facilities including platforms, drilling rigs, floatels and offices for the energy sector. We know that a friendly face makes all the difference, so we look for people who are passionate about delivering excellent customer service, at all levels, to join our teams.

Job Reference: com/1310/ / /R/BU #Defence

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!

We're currently recruiting an ambitious Chef to help us create exceptional food experiences for Defence on a part time basis contracted to 16 hours per week. As a Chef, you will be responsible for preparing and serving the kind of food that truly brightens our clients' and customers' days, all within the market-leading food service company in the UK. You'll get given every opportunity to progress within a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.

Here's an idea of what your shift pattern will be:

• Mon: Weekends only
• Tues: Weekends only
• Weds: Weekends only
• Thurs: Weekends only
• Fri: Weekends only
• Sat: Weekends only
• Sun: Weekends only

Could you bring your passion and culinary skill to Defence? Here's what you need to know before applying:

Your key responsibilities will include:

• Preparing delicious, high-quality food that delights our clients and customers
• Overseeing and implementing menu changes
• Identifying opportunities to improve our food services
• Listening and acting on customer feedback to consistently improve our food services
• Supporting with the creation of new menus and creative food concepts
• Representing Defence and maintaining a positive brand image
• Monitoring inventories to keep our kitchens well-stocked
• Overseeing kitchen cleaning responsibilities to maintain hygiene standards
• Complying with Food Handling, Hygiene and Health and Satefty regulations

Our ideal Chef will:

• Be passionate about great-tasting food and exceptional customer service
• Hold a City & Guilds 706/1 & 2 or NVQ equivalent
• Have experience supervising a team
• Have experience in a similar Chef role
• Hold a Food Hygiene certificate
• Have a flexible approach to working

Part of Compass Group UK&I, ESS is the Defence, Government, and Energy services sector of Compass Group UK & Ireland. We support 250+ UK military establishments, high profile police, secure environments and government sites, along with a range of onshore and offshore facilities including platforms, drilling rigs, floatels and offices for the energy sector. We know that a friendly face makes all the difference, so we look for people who are passionate about delivering excellent customer service, at all levels, to join our teams.

Job Reference: com/0710/ / /R/BU #Defence

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!

We're currently recruiting an ambitious Chef to help us create exceptional food experiences for Defence on a part time basis contracted to 16 hours per week. As a Chef, you will be responsible for preparing and serving the kind of food that truly brightens our clients' and customers' days, all within the market-leading food service company in the UK. You'll get given every opportunity to progress within a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.

Here's an idea of what your shift pattern will be:

• Mon: Weekends only
• Tues: Weekends only
• Weds: Weekends only
• Thurs: Weekends only
• Fri: Weekends only
• Sat: Weekends only
• Sun: Weekends only

Could you bring your passion and culinary skill to Defence? Here's what you need to know before applying:

Your key responsibilities will include:

• Preparing delicious, high-quality food that delights our clients and customers
• Overseeing and implementing menu changes
• Identifying opportunities to improve our food services
• Listening and acting on customer feedback to consistently improve our food services
• Supporting with the creation of new menus and creative food concepts
• Representing Defence and maintaining a positive brand image
• Monitoring inventories to keep our kitchens well-stocked
• Overseeing kitchen cleaning responsibilities to maintain hygiene standards
• Complying with Food Handling, Hygiene and Health and Satefty regulations

Our ideal Chef will:

• Be passionate about great-tasting food and exceptional customer service
• Hold a City & Guilds 706/1 & 2 or NVQ equivalent
• Have experience supervising a team
• Have experience in a similar Chef role
• Hold a Food Hygiene certificate
• Have a flexible approach to working

Part of Compass Group UK&I, ESS is the Defence, Government, and Energy services sector of Compass Group UK & Ireland. We support 250+ UK military establishments, high profile police, secure environments and government sites, along with a range of onshore and offshore facilities including platforms, drilling rigs, floatels and offices for the energy sector. We know that a friendly face makes all the difference, so we look for people who are passionate about delivering excellent customer service, at all levels, to join our teams.

Job Reference: com/0610/ / /R/BU #Defence

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!

Deliver with us this busy season as a seasonal delivery partner. To continue delivering smiles to all our customers, we are opening additional spots for delivery partners, specifically during the winter months. Take this opportunity to make quicker progress towards your goals and enjoy increased flexibility over your schedule. Offering seasonal delivery opportunities helps us to ensure that the number of delivery partners on our programme matches our anticipated customer demand, all to maintain the highest programme standards. Your Amazon Flex account will remain active until Jan 9, 2026. After this time, you will be added to our waiting list. Continue to access fuel savings and other offers via our deals & discounts programme whilst you wait.

Amazon Flex delivery partner - Earn £14 to £8* per hour.

Deliver packages with your own vehicle and get paid weekly. Flexible hours. Be your own boss and get access to a wide range of exclusive deals & discounts.

What is Amazon Flex? It’s simple! You use your own vehicle and smartphone to deliver packages for Amazon. Save up for something big, earn extra money for day-to-day expenses, and get closer to your goals with Amazon Flex.

Deliver. Earn. Achieve. Repeat. Earn £1 8* an hour delivering parcels.

Flexible delivery blocks, without guesswork. Schedule blocks in advance or pick them each day based on your availability, whether that's around school runs, weekends, or evenings. You’ll know when you’re delivering, for how long, and how much you can earn before you begin. Join thousands of delivery partners from all walks of life balancing delivering with family life, career changes, or seeking additional income. Plus, Amazon Flex delivery partners get access to exclusive deals and discounts. Get cash back and discounts on fuel, electric charging, vehicle maintenance and more through Onsi and bp pulse.

With bp pulse, you can enjoy the benefits of a full bp pulse subscription and save on average 20%*** off bp pulse contactless electric vehicle charging, with discounted rates starting at just £0.4 kWh.

With Onsi, you can get access to deals on supermarkets including ASDA, Aldi and Tesco, as well as discounts on a variety of big-name mobility and technology brands like Apple, Vodafone and Halfords.

Who can deliver with Amazon Flex? To become a delivery partner, you will need a valid UK driving licence, an iPhone or Android smartphone and a mid-size EV vehicle with 5 seats or larger. You will also need a UK National Insurance Number, proof of your Right to Work in the UK, commercial vehicle insurance (also referred to as ‘hire and reward’ insurance) and, to pass a background and criminal record check which includes, but is not limited to, a review of driving licence records. No previous experience as a transportation driver, truck driver, taxi driver, courier driver or delivery driver is necessary. Current Amazon employees are not eligible to be delivery partners.

Becoming a delivery partner: How do I sign up? Simply tap the apply button to visit the Amazon Flex website and download the app today. After you download the Amazon Flex app, it will guide you step-by-step through the onboarding process. Once you have uploaded all required documents and passed your background check, which includes a criminal record check, you will be able to schedule a block and start delivering smiles!

* Earnings estimates are based on location and delivering a number of packages across an estimated length of time (referred to as a block), completed while driving a standard motorized vehicle. Should Amazon Flex introduce blocks eligible to be delivered using scooters or other alternative modes of transportation, different rates may apply. We aim to ensure that the number of packages you are assigned to deliver within your block is realistic, taking into account congestion and the primary requirement to drive safely. However, the actual time taken per delivery may vary (because it could, occasionally, take less or more time than expected) so the earnings per hour may vary.

** Based on UK average fuel consumption for a courier or logistics vehicle.
*** Partner Terms and Conditions apply

Deliver with us this busy season as a seasonal delivery partner. To continue delivering smiles to all our customers, we are opening additional spots for delivery partners, specifically during the winter months. Take this opportunity to make quicker progress towards your goals and enjoy increased flexibility over your schedule. Offering seasonal delivery opportunities helps us to ensure that the number of delivery partners on our programme matches our anticipated customer demand, all to maintain the highest programme standards. Your Amazon Flex account will remain active until Jan 9, 2026. After this time, you will be added to our waiting list. Continue to access fuel savings and other offers via our deals & discounts programme whilst you wait.

Amazon Flex delivery partner - Earn £14 to £8* per hour.

Deliver packages with your own vehicle and get paid weekly. Flexible hours. Be your own boss and get access to a wide range of exclusive deals & discounts.

What is Amazon Flex? It’s simple! You use your own vehicle and smartphone to deliver packages for Amazon. Save up for something big, earn extra money for day-to-day expenses, and get closer to your goals with Amazon Flex.

Deliver. Earn. Achieve. Repeat. Earn £1 8* an hour delivering parcels.

Flexible delivery blocks, without guesswork. Schedule blocks in advance or pick them each day based on your availability, whether that's around school runs, weekends, or evenings. You’ll know when you’re delivering, for how long, and how much you can earn before you begin. Join thousands of delivery partners from all walks of life balancing delivering with family life, career changes, or seeking additional income. Plus, Amazon Flex delivery partners get access to exclusive deals and discounts. Get cash back and discounts on fuel, electric charging, vehicle maintenance and more through Onsi and bp pulse.

With bp pulse, you can enjoy the benefits of a full bp pulse subscription and save on average 20%*** off bp pulse contactless electric vehicle charging, with discounted rates starting at just £0.4 kWh.

With Onsi, you can get access to deals on supermarkets including ASDA, Aldi and Tesco, as well as discounts on a variety of big-name mobility and technology brands like Apple, Vodafone and Halfords.

Who can deliver with Amazon Flex? To become a delivery partner, you will need a valid UK driving licence, an iPhone or Android smartphone and a mid-size EV vehicle with 5 seats or larger. You will also need a UK National Insurance Number, proof of your Right to Work in the UK, commercial vehicle insurance (also referred to as ‘hire and reward’ insurance) and, to pass a background and criminal record check which includes, but is not limited to, a review of driving licence records. No previous experience as a transportation driver, truck driver, taxi driver, courier driver or delivery driver is necessary. Current Amazon employees are not eligible to be delivery partners.

Becoming a delivery partner: How do I sign up? Simply tap the apply button to visit the Amazon Flex website and download the app today. After you download the Amazon Flex app, it will guide you step-by-step through the onboarding process. Once you have uploaded all required documents and passed your background check, which includes a criminal record check, you will be able to schedule a block and start delivering smiles!

* Earnings estimates are based on location and delivering a number of packages across an estimated length of time (referred to as a block), completed while driving a standard motorized vehicle. Should Amazon Flex introduce blocks eligible to be delivered using scooters or other alternative modes of transportation, different rates may apply. We aim to ensure that the number of packages you are assigned to deliver within your block is realistic, taking into account congestion and the primary requirement to drive safely. However, the actual time taken per delivery may vary (because it could, occasionally, take less or more time than expected) so the earnings per hour may vary.

** Based on UK average fuel consumption for a courier or logistics vehicle.
*** Partner Terms and Conditions apply

Join the RAC as a SuperFlex Roadside Technician
Flexibility deserves recognition – and we deliver. As a Superflex Patrol Roadside Technician, you’ll provide the adaptability our service relies on.

• Competitive salary: £48,720 basic salary, with the opportunity to earn up to £4,000
•   Weekly variety: You’ll work the on average 40 hours per week across the year, receiving your roster seven days in advance with your core working hours confirmed three days prior.
•   Thrive outside of 9-5: Shifts will fall between 06:00 and 02:00, and may include early mornings, evenings, weekends, and bank holidays.
  
  

This role is ideal for those who thrive in dynamic environments and are committed to supporting our members when they need it most. In return, you’ll receive a competitive package and the chance to make a real impact on the roadside.
We’ll equip you for success from day one with your own RAC van, fuel card, full uniform, essential tools, and diagnostic kit all provided.

The RAC has been a trusted name for over 128 years, combining our heritage with bold innovation. Now’s the time to join a company that’s redefining roadside assistance. If you're looking for a career in automotive roadside services that’s rewarding, fast-paced, and full of variety, this is it.

No CV required when you apply – it's easier than ever to start your journey with us.

As a Superflex Roadside Technician at RAC, you’ll get benefits that go the extra mile

• Strong base pay – £48,720 a year, with onuses and overtime taking you up to 4,000.
• Share in our success –   Join our colleague share scheme for free to benefit from the future growth of the business
• Free RAC Ultimate breakdown cover – From your very first day.
• Car salary sacrifice scheme – Includes electric vehicle options (after 12 months) to help you save on tax.
• Generous holidays – 23 days plus bank holidays (rising to 25 with service).
• Pension & life cover – Up to 6.5% matched pension contributions and life cover up to 4x your salary (10x with flex benefits).
• Wellbeing support – 24/7 confidential support helpline for you and your family.
• Exclusive discounts – Save on tools, tech, holidays, and more through our Orange Savings portal.
  

Sound like your kind of role? Here’s what we’re after:

You’re more than a mechanic. You’re a problem solver, a people person, and a proud ambassador for the RAC. Whether you’re on a busy roadside or a quiet cul-de-sac, you’re calm under pressure, quick to connect, and confident in your craft.

You embrace flexibility. One moment it’s fault diagnostics, the next it’s a flat tyre or a flat battery - no two jobs are the same. You’ll manage your own kit, keep your van stocked, and handle your reports with precision.

You know how to read a situation. Our Roadside Mechanics are trusted to make the call; finding the right fix, supporting each member, and keeping everyone moving. Every call-out is a chance to showcase the RAC difference.

What you’ll need:

• A Level 2 light vehicle maintenance qualification (or equivalent) with demonstrative technical, electrical, and diagnostic experience 
• A customer-focused approach
• A full UK driving licence 
• Flexibility to work at relatively short notice and open to travel with overnight stays, if necessary 

Why RAC?
For more than 128 years, we’ve been keeping drivers moving, and today we’re trusted by over 15 million members. We’re also trusted by our people, with a 4.5-star Glassdoor rating showing that RAC is a place where support, ambition, and opportunity go hand in hand.

We welcome people from every background, value every voice, and back your growth every step of the way. At the RAC, you can bring your full self to work and we’ll be with you every step of the way to help you grow and develop your career.

VACANCY: Senior Desktop Support Engineer

Job Type : Permanent

Location : Bristol (Hybrid)

Hours : -37.5 Hours per week.

Out of hours work may be required.

About us

Teleperformance is a worldwide leader in multichannel customer experience management. We are experts in the call centre services industry and connect the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services to ensure consistently positive customer interactions. We’ve been providing superior customer care for leading brands throughout the world since 1978 and every year we interact with more than 35% of the world’s population.

We believe in the value of providing the best working environment for the best people, and our reputation as a company that works hard to inspire its employees has been recognized globally. Teleperformance was named a Great Place to Work® in various countries, including the UK, and was included in Forbes’ 50 Most Trustworthy Companies based in Western Europe, as well as in AON Hewitt Global’s Global Best Employers™ Program.

We are an equal opportunities employer and we welcome applications from all suitably qualified persons.

About the Role

As a Senior Desktop Support Engineer you will provide desktop support to company employees, both on-site and at home for any issues reported. These will primarily relate to desktop and laptop hardware issues, software faults including email, telephony systems and associated in-house applications. You will be responsible for maintaining all IT kit based onsite and providing hands-on assistance to other IT teams and users based remotely. You will also be responsible for some people management and will be the escalation point of senior leaders both on site and remotely.

General BAU tasks include but are not limited to, ticket management, hardware & software support, fault finding, troubleshooting, deployment, networking, and ensuring compliance with both internal and external security audits and accreditations. Good customer facing skills and ability to prioritise your workload are also key aspects of the role.

Candidates must be well-presented and prepared to invest their time to learn new skills in the constantly evolving world of Information Technology. Travel to our other Teleperformance sites within the UK may also be required on occasion.

Duties

• Troubleshooting reported faults with Windows Desktop, laptop, VDI & mobile for end users
• Software deployment and updates for all devices used in the estate
• Maintain a high degree of customer service via in person communication, call, e-mail, and instant messaging for all support queries
• Support and triage of major incident impacting business productivity and ability to maintain client KPIs
• Gather and submit evidence in relation to quarterly and annual security policies, and external audits
• Identifying business risks and ensuring adherence to internal and external security requirements
• Close attention to Service Level Agreements (SLAs) and setting a clear expectation to the customer

Requirements

• Ability to attain CTC and SC clearance as per UK government requirements.
• Ability to maintain a high degree of customer service for all support queries.
• Proven track record of close attention to Service Level Agreements (SLA’s) and setting a clear expectation to the customer.
• Proactive approach, ability to prioritise and manage own workload.
• Ability to solve complex problems & participate in continuous improvement.
• Excellent oral and written communication skills.
• Keen attention to detail.
• Ability to relate to others in a positive manner. Strong team focus.
• Experience with MS Office Packages
• People Management

Skills and Experience (advantageous)

• Experience and/or Qualifications in an IT field
• Experience with Windows 10 & 11
• Experience working with VDI solutions
• Experience with Cisco Networking desirable.
• Experience with MECM for software deployment, OS build and patch management
• Experience of managing and implementing Group Policy in an enterprise environment.
• Experience with Anti Virus software and managing cyber security threats
• Experience working with O365 products and services
• Working experience of ITIL and/or ISO processes and procedures.
• Proactive approach, ability to prioritise and manage own workload
• Ability to solve complex problems & participate in continuous improvement.