355 Jobs in Webbington

Multiple positions are available and hiring is ongoing to meet the wide variety of needs we support.

We are on a mission to transform the quality of education provided to young people with SEN (Special Education Needs) / SEND (Special Education Needs and Disabilities), as well as other needs such as SEMH needs (Social, Emotional and Mental Health). We are increasingly supporting children and young people with MLD (Moderate Learning Difficulties) and SLD (Severe Learning Difficulties).

We are looking for SEN / SEND tutors with a genuine passion for transforming the lives of disengaged, at-risk, and vulnerable learners in Somerset / Bristol.

At Targeted Provision our mission is to raise the standard of educational support offered to vulnerable young people in the UK. We keep the team around the child, and you will be supported throughout every placement by our team of SEN / SEND Support Specialists.

This role is perfect for qualified SEN / SEND teachers who are eager to work via 1:1 tutoring with children and young people with a variety of learning needs, in a creative, flexible, holistic, and trauma-informed manner, to raise their engagement and drastically improve the outlook of their educational journey.

• Flexible part-time up to full-time hours to suit you schedule
• Occasional opportunities to take on remote jobs and online teaching assignments and work from home
• Extensive CPD and upskilling opportunities, including access to the full Tes CPD suite while working with us
• A SEN / SEND Support Team dedicated to keeping a team around the child, and ensuring that every placement is a success for the young person and you
• We invite every active tutor to join our tutor community, where our tutors and ourselves share best practice, resources, and tips
• A place as part of a child-centred company committed to transforming the world of support for vulnerable young people for the better

• This role will involve providing Maths, English, or Science tuition to young people with Special Education Needs and Disabilities (SEND), Social, Emotional and Mental Health needs (SEMH), Moderate and Severe Learning Difficulties (MLD / SLD), or other Additional Educational Needs referred to Targeted Provision
• These young people are referred to us by local authorities and schools and will require some level of support in their educational and social-emotional journey
• If selected, your role will be to provide this support via flexible and holistic trauma-informed tutoring and mentoring

• Planning each session of teaching / tutoring / mentoring
• Providing the young person with holistic and engaging sessions which meet their needs and advance their educational and social-emotional journey
• Completing lesson reports and providing feedback on the young person's progress

• Professional Teaching Qualifications (Qualified Teacher Status / QTS / QTLS)
• Minimum 2 years teaching experience
• Experience working with young people with SEND, SEMH, MLD, SLD, and / or other Additional Educational Needs
• Experience, knowledge and understanding of safeguarding processes
• Enhanced DBS (we can help obtain this at cost if needed)
• Two professional references
• You must be based in the UK with the right to work in the UK, even for remote / online assignments

It is a strict requirement that you have the ability to work in a way that promotes the health, safety and wellbeing of children and young people and follow safeguarding policies and procedures at all times.

• This position involves engaging with us as a Worker, to provide short-term engagements as and when they arise
• You will work through a contract for service and will be paid via PAYE
• We do not offer any set amount of work nor expenses coverage
• Our insurance covers the work you do for us
• This is not a self-employed tutoring / self-employed teaching position

We look forward to receiving your CV, outlining your relevant skills and experience that can help make a difference.

Due to the number of applications we receive, we are unable to respond to every applicant. We aim to respond to all successful applicants within two weeks.

We are keen to hear from candidates from all backgrounds. The over 2 million vulnerable children in the UK are disproportionately constituted of minority and LGBTQIA+ communities, as well as people with disabilities, refugees and migrants, and people living with mental health conditions. It is integral to our mission of raising the standard of support for the UK's vulnerable learners that we engage tutors from all backgrounds so that our tutors can share/relate to the experiences of our students.

We take Safer Recruitment seriously. All candidates must pass through our strict processes to ensure their suitability to work with children and young people before being considered for work with us.

Interviews are being scheduled on a rolling basis.

Individuals with highly relevant experience from teaching background often have worked in the following roles:

• SENCo (Special Education Needs Coordinator)
• SLD / MLD Teacher
• Autism / ADHD Support Teacher
• Intervention Specialist
• Ex-Teacher

Other highly relevant roles from therapeutic and learning support background include

• Learning Support Assistant (LSA)
• Educational Therapist
• Speech and Language Therapist
• Educational Psychologist
• Inclusion Coordinator

If you hold one of these roles, meet our requirements, and are considering a career change please do consider applying with us.

• Start Date: 8th September 2025  
• Salary: £12.60 per hour  

• Site: Spectrum House, Central Bristol - this is an onsite role only , no work at home option available   

• Shifts : 37.5 hours per week (shifts will be set between 8am-10pm Monday to Friday, 9-6 Saturday and Sunday)  

• Training Duration: 2 weeks    

Could this be the opportunity you have been waiting for?  

• Would you love to be part of a n energetic and compassionate team that plays a key role in supporting one of the world’s most trusted international newspapers?  

• Do you have a passion for delivering exceptional customer service and creating meaningful experiences for customers? As we say, our callers want to talk to people with personality. People who will listen, understand and ask the right questions to find the best solutions!  

• Can you use your great communication skills to provide top-tier customer service through phone, live chat and email?  

• Are you customer focused with a proactive and self-motivated approach to how you work?  

• Do you have good technological skills (both on PCs and in using mobile applications?  

Values we look for you to have:

• Process Excellence

• Collaboration

• Communication

• Emotional Intelligence

• Open-Mindedness

• Critical Thinking

• Solution Orientation

• Entrepreneurship

If you are thinking this sounds like you and you are answering YES to our questions . then you could be our next customer service superstar !    

Who are we at Teleperformance and what do we do?  

We are a global outsourcing customer management company with over 300,000 colleagues around the world in over 80 countries. Here in the UK, we have 19 sites, and over 7000 staff.    

We have a reputation for our hard work, impressive results, and an incredible work environment, what’s not to love?   

We interact with customers on behalf of our clients, helping to solve their queries. We make it our mission to look after customers in the way they need.  

We offer a multi-channel approach, meaning we support in various ways , such as telephone, email, and web chat, through to white mail and social media interactions.  

We invest in our teams and provide some fantastic opportunities for progression.  
If you want to develop yourself and expand your career, our award-winning training programmes and exceptional training teams are on hand to help to make this happen.  

Job Overview  

As a member of our expanding team here at Teleperf o rmanc e , you will have the opportunity to take on a variety of responsibilities within your role; such as:   

• You will be the first point of contact to assist customers with their online subscription enquiries and account management.    

• You will play a key role in providing information and support to a global customer base and creating a unique customer experience through inbound calling line, webchat and responding to emails.   

S till interested …Great News ! Well here is what a typical day In the office will look like.  

• You will start your day signing into your systems, making sure you are ready for the day ahead.  

• You will engage with a variety of customers who have questions regarding their online subscription.  

• You will troubleshoot/problem solve, and through effective questioning and active listening look to resolve issues such as subscriptions, payments and online accounts -T his could mean tweaking a package slightly or perhaps a complete overhaul, but either way you will work closely with your customer to agree on something suitable.  

• Working in a fast-paced targeted environment you will strive to achieve, always looking to maximise opportunities, on your “A” game at all times .  

• With an hour of rest time (made up of 30 minutes for lunch and 2 x 15 minute breaks) you will always have time to catch up with friends, get something to eat in the town centre, or perhaps grab some fresh air and go for a walk.  

The start of your journey with Teleperformance  

You get t wo weeks classroom-based training (paid of course) followed by two further weeks in our graduation bay.  This is where the action happens, and where you take your first live calls. This is also where the nerves kick in, and mistakes may happen, but don’t worry, we expect that. We make it our responsibility to look after you with full support from experienced members of the team on hand to help.  

What’s in it for you- PERKS PERKS PERKS !  

• Perks at Work – Savings Discounts / Free Online Classes  

• - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP’s, Mental Health Support, Financial Advice, Legal Advice  

• Critical Illness – up to £0,000  

• Cycle to Work Scheme  

• Eyecare support voucher  

• Holiday Purchase Scheme  

• Length of Service Awards  

• Workplace Pension  

• Monthly Inspire Awards – For the best of the best  

• Refer-A-Friend earns up to £1,200 fo you  

• Monthly Wellbeing Webinars  

• Dedicated Employee Experience Progress – Here to support TP journey   

Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address. . If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority.

Start Date:  TBC

Site: Hybrid Bristol

Shifts:  Full-time 40 hours per week

Contract:  Permanent

The Role

As a Team Leader you will be responsible for the delivery and improvement of the customer experience through management and coaching of a team to provide excellent service which exceeds customer expectations.  You will do this by ensuring a positive, productive and engaging team culture, through your ability to lead, inspire, motivate, coach and manage your people to deliver exceptional levels of quality whilst meeting all relevant operational and business targets.

Through your leadership experience, you will have the ability to create a customer centric culture, ensuring that all team activities are focused on the effective delivery to the end customer and high levels of customer satisfaction:

• Maintain effective control of all aspects of people processes including: absence management, 121’s, disciplinary, capability & grievance procedures, employee relations, performance management and all other employment related issues ensuring they are managed in line with policy frameworks
• Contribute ideas and suggestions to improve business processes
• Coach and encourage people to realise their potential and to own and achieve their performance, quality and customer outcomes consistently.
• Create a highly engaging, inclusive and fun work experience for your team.

Skills, knowledge and experience:

• Proven people management skills with the ability to lead and motivate a team and act as a role model
• Hands on, proactive and engaged with a background in leading others, working to targets and driving performance at both group and individual levels
• Experience of working within a contact centre environment
• Demonstrable experience of managing multiple workflows within a systems thinking environment
• Understanding the direct and indirect impact of poor performance, attrition and absence within the team and therefore able to strive for excellence in these regards yourself
• Performance and quality management experience
• Used to working in a high volume, fast paced, ever changing environment
• Proven ability to multi-task a number of sometimes conflicting priorities 
• Passion for working as part of a team
• Consistently strive to exceed customer expectations
• Excellent communication and interpersonal skills
• The ability to plan and prioritise your workload
• Computer literate and have a working knowledge of Microsoft Office applications
• Natural leader who acts decisively and who shows resilience
• Adaptive and able to manage change, whilst being capable of managing any resistance to change in an articulate, positive and engaging manner
• Strong work ethic
• Strong motivational leadership confidence
• Finance experience

Background Check Requirements:

• Criminal Record Check
• Credit Check
• 3 years referencing history