274 Jobs in Weston Village
Mobile Vehicle Technician - Bridgwater
Posted today
Job Viewed
Job Description
Join the RAC as a Mobile Mechanic
Competitive salary: £38,625 basic salary, with the opportunity to earn up to £3,000
Sociable hours: 40 per week, 8am–4:30pm, plus 1 in 4 Saturdays
Optional overtime: That is flexible to the hours you want to work
The Role
As an RAC Mobile Mechanic in the Service, Maintenance and Repair (SMR) division, you’ll bring your expert knowledge and problem-solving skills directly to our members – wherever they are. From driveways to office car parks, you’ll deliver first-class service without the limitations of a traditional garage.
We’ll set you up for success from day one with:
• Your own fully equipped RAC van and fuel card
• Full uniform and PPE
• ll the essential tools and diagnostic equipment you need
You’ll have the freedom and variety of working on the move, meeting different people, solving problems, and making a real difference every day - all while keeping a healthy work-life balance in a 40-hour week.
No CV required when you apply – it's easier than ever to start your journey with us.
Why you’ll love working for us
•
•
• strong>Rewarding incentives – Earn up to a further £6,0 a year in bonus payments.
•
•
• Car salary sacrifice scheme – Includes electric vehicle options (after 12 months) to help you save on tax.
• Generous holidays – 23 days plus bank holidays (rising to 25 with service).
• Pension & life cover – Up to 6.5% matched pension contributions and life cover up to 4x your salary (10x with flex benefits).
• Wellbeing support – 24/7 confidential support helpline for you and your family.
• Exclusive discounts – Save on tools, tech, holidays, and more through our Orange Savings portal.
What We’re Looking For
• Leve 2 Light Vehicle Maintenance qualification (or equivalent)
• t least 3 years’ hands-on experience as a vehicle technician on light vehicles
• A ull UK driving licence with fewer than 6 points
This role is perfect for you if you’re great with customers as well as cars. You’ll enjoy variety—diagnostics, repairs, servicing, and checks—and be confident making decisions on the spot. You’ll take pride in doing a quality job every time, delivering the complete peace of mind that comes from the RAC.
Why RAC?
For more than 128 years, we’ve been keeping drivers moving, and today we’re trusted by over 15 million members. We’re also trusted by our people, with a 4.5-star Glassdoor rating showing that RAC is a place where support, ambition, and opportunity go hand in hand.
We welcome people from every background, value every voice, and back your growth every step of the way. At the RAC, you can bring your full self to work and we’ll be with you every step of the way to help you grow and develop your career.
Mobile Vehicle Technician - Bridgwater
Posted today
Job Viewed
Job Description
Join the RAC as a Mobile Mechanic
Competitive salary: £38,625 basic salary, with the opportunity to earn up to £3,000
Sociable hours: 40 per week, 8am–4:30pm, plus 1 in 4 Saturdays
Optional overtime: That is flexible to the hours you want to work
The Role
As an RAC Mobile Mechanic in the Service, Maintenance and Repair (SMR) division, you’ll bring your expert knowledge and problem-solving skills directly to our members – wherever they are. From driveways to office car parks, you’ll deliver first-class service without the limitations of a traditional garage.
We’ll set you up for success from day one with:
• Your own fully equipped RAC van and fuel card
• Full uniform and PPE
• ll the essential tools and diagnostic equipment you need
You’ll have the freedom and variety of working on the move, meeting different people, solving problems, and making a real difference every day - all while keeping a healthy work-life balance in a 40-hour week.
No CV required when you apply – it's easier than ever to start your journey with us.
Why you’ll love working for us
•
•
• strong>Rewarding incentives – Earn up to a further £6,0 a year in bonus payments.
•
•
• Car salary sacrifice scheme – Includes electric vehicle options (after 12 months) to help you save on tax.
• Generous holidays – 23 days plus bank holidays (rising to 25 with service).
• Pension & life cover – Up to 6.5% matched pension contributions and life cover up to 4x your salary (10x with flex benefits).
• Wellbeing support – 24/7 confidential support helpline for you and your family.
• Exclusive discounts – Save on tools, tech, holidays, and more through our Orange Savings portal.
What We’re Looking For
• Leve 2 Light Vehicle Maintenance qualification (or equivalent)
• t least 3 years’ hands-on experience as a vehicle technician on light vehicles
• A ull UK driving licence with fewer than 6 points
This role is perfect for you if you’re great with customers as well as cars. You’ll enjoy variety—diagnostics, repairs, servicing, and checks—and be confident making decisions on the spot. You’ll take pride in doing a quality job every time, delivering the complete peace of mind that comes from the RAC.
Why RAC?
For more than 128 years, we’ve been keeping drivers moving, and today we’re trusted by over 15 million members. We’re also trusted by our people, with a 4.5-star Glassdoor rating showing that RAC is a place where support, ambition, and opportunity go hand in hand.
We welcome people from every background, value every voice, and back your growth every step of the way. At the RAC, you can bring your full self to work and we’ll be with you every step of the way to help you grow and develop your career.
Delivery Driver - Bristol
Posted today
Job Viewed
Job Description
Love being on the move and interacting with people from all walks of life? Proud to deliver quality goods on time and put a smile on thousands of faces every week?
Join Ocado Logistics where there are bags of possibilities.
It’s our mission to provide an outstanding customer experience. Whilst others might call you delivery drivers, here at Ocado Logistics our Customer Service Team Members play a vital role, delivering top quality products on time and in an efficient manner.
You’ll be out on the road whatever the weather, but you’ll never have to fight over the radio station, and you can sing along as loud as you like!
In return, we use our automated technology to pre plan your route and pre-load your van!
Everyone likes their groceries at different times, so our working patterns will involve evenings and weekends in addition to weekdays - so on top of your base pay you will receive premiums that will increase your average hourly earnings to £13.95 per hour. You can also stack your earnings further with enhanced overtime to fund those special occasions!
All your breaks are paid, meaning for every minute at work you get paid. That’s a great deal!
(Everyone’s shifts will vary but more information is included at the bottom of this advert to help you understand what that might look like.)
Whilst a safe working environment goes without saying, we offer a shopping list of perks that you can tailor to suit your lifestyle, including:
- Company pension of up to 7% matched contributions after just 3 months
- An enhanced digital health and wellbeing service, including virtual GP appointments, for you and your dependents
- Hundreds of high street shopping, entertainment and restaurant discounts
- Life insurance coverage from day one of employment
- 15% off your weekly shop with Ocado.com
- Loads more voluntary benefits such as dental and travel insurance at a discounted price
- Career progression – if you suddenly decide that being a driver isn’t for you, there’s plenty of opportunity for progression, as 87% of our salaried roles are filled by internal colleagues!
So what do we need from you?
You don’t need any previous experience to join our good-natured team, just bring yourself and a positive attitude, and our amazing training team will do the rest!
But you will need the following Driving Licence Requirements:
- Full UK or EU driving licence.
- Minimum of 6 months driving experience (12 months driving experience is desirable).
- Maximum of 6 penalty points.
- No driving disqualifications in the past 5 years.
Some deliveries involve the handling of alcohol products, so you must be over 18 to apply.
As this is a customer facing role, good communication skills are also essential.
How to apply:
- Fill in an online application - there is no CV needed!
- Our friendly recruitment team will get in touch to conduct an Online Licence Check and Right to Work Checks.
- You will be invited to take a tour of the site, giving you the opportunity to meet the team for a question-and-answer session
- We will run a Disclosure Barring System check (DBS).
- Once all checks are completed, you will be offered the role and your career with Ocado Logistics will start!
Contract Type: Permanent
Contract Hours: 40 hours (including paid breaks)
Contracted days: You will be required to work any 5 days out of 7, working 8 hour shifts. You will be provided with further information during pre-boarding.
Shifts: AM & PM. You may start as early as 05:30 in the morning, and can finish as late as 12:00 (midnight). Please check your commute time prior to applying. You will receive your shift rota up to 13 weeks in advance.
Pay Structure: The position is lunar paid. This means you will be paid every 4 weeks according to a monthly schedule. Please take this into consideration when applying.
Hourly Pay Rates:
Monday to Saturday (Basic Rate)
£3.44
Evening Premium (from 6pm)
.12
Sunday Day Premium
.34
Sunday Evening Premium
.58
Overtime rate Monday to Saturday (Day Shift)
6.80
Overtime rate Monday to Saturday (Evening Shift)
8.20
We are proud to be a Disability Confident employer, prioritising inclusivity and equal opportunities for all individuals, ensuring a supportive and accessible workplace for people with disabilities. So, whatever your background or story, you’ll find a home at Ocado Logistics.
Community & Communications Coordinator
Posted today
Job Viewed
Job Description
& Communications Coordinator
to join the major projects team on the high-profile
Agratas construction project in
Bridgwater. Why join us? Across the country, you'll find iconic landmarks built by Sir Robert McAlpine. Cornwall's Eden Project, the Wales Millennium centre, Birmingham's Bull Ring, London's Emirates Stadium. By joining us now, you can play your part in delivering the next generation of outstanding projects that will continue our 155-year legacy. Our family-owned business is where to achieve more from your career by proudly building Britain's future heritage with us. Community& Communications Coordinator As a Community & Communications Coordinator you will work closely alongside the Agratas Community Engagement Manager to build positive relationships within the local community and with key project stakeholders. Key Responsibilties: The main point of contact for enquiries and complaints coming into the project relating to SRM construction activities Provide a regularly updated forward programme of SRM construction activities on site, e.g. working hours, major milestones, unusual deliveries and communicate this to Agratas and then in turn to the local community Support the Agratas team in maintaining strong relationships with stakeholders and residents through personal visits and direct engagement Attend public meetings, exhibitions, and events – including parish council meetings, local community meetings and others as agreed with Agratas Collaborate with other partners on the Agratas-Gravity site to share and receive updates on construction issues and concerns Participate in STEM and educational events in the local area. Support local charity and corporate social responsibility initiatives. Your profile Previous experience working in a similar or related role Background working in construction and major projects Experience of engaging directly with the public and project stakeholders Previous public relations experience Rewards We're ready to invest in you and your future, and offer wide-ranging, performance-related progression opportunities. Our competitive rewards packages feature flexible benefits to fit your lifestyle and priorities. We'd love you to join us in proudly building Britain's future heritage. Apply online now. Sir Robert McAlpine is focused on being a truly inclusive employer, even if you don't meet every single requirement, we'd still love to hear from you. Especially if you're part of a group that is under-represented in Construction. Our goal is for Sir Robert McAlpine to proportionally represent the diversity of the working population in society. As a family-run business with strong family values, our aim is to ensure that Sir Robert McAlpine is a supportive, empowering and inclusive environment for every member of our team.
Construction Manager - Infrastructure
Posted today
Job Viewed
Job Description
has secured a prestigious contract to construct a state-of-the-art Battery Manufacturing Facility. The initial phase includes the design and construction of a new 15GWh lithium-ion battery facility, ancillary buildings, and site-wide external works. This Construction Manager role will be looking after the Infrastructure package of our £850million project in Bridgwater. Somerset. Why join us? In our 155-year history, Sir Robert McAlpine has worked on some of the country's most iconic buildings and projects. Our success is due to our people - a family-owned business with a culture that brings out the best in individuals and team. Join us to continue our legacy and build Britain's future heritage. The Construction Manager role: Reporting to the Project Manager, you will lead a team of Section Managers, Package Engineers, works staff, and subcontractors to deliver the project to the highest standard of safety and performance. You will ensure technical compliance with contract documents, specifications, and drawings You will oversee the timely execution of operations in both pre-construction and construction phases, occasionally acting as Project Manager during periods of illness or holiday. You will manage interfaces between internal departments and external agencies, such as Architects, Engineers, Construction Workers, Sub-contractors, Client agents, Clerk of Works, and Site Staff You will identify and mitigate programme risks while addressing any shortcomings in our processes or systems. Live the SRM Values and the McAlpine Way through the Build Sure Commitments, serving as a role model and bringing these principles to life for your team. Drive a high-performance culture by setting SMART objectives and providing effective guidance, advice, and feedback. Role model inclusive behaviours to create an environment where your team can share ideas, collaborate, innovate, and continuously improve Your profile: Strong Leadership skills Experience delivering the infrastructure/groundworks packages on multi-million pound projects. Good knowledge of building products, construction details, and relevant rules, regulations, and quality standards Familiarity with construction software packages (Asta PowerProjects, Navisworks, Trimble Fieldview desirable) Strong knowledge of building products, construction details, and relevant rules, regulations, and quality standards Familiarity with various forms of contract, such as NEC4 and JCT D&B Proficiency in construction software packages Ability to plan effectively while maintaining a strategic perspective Strong leadership and human resource management skills Qualifications such as NEBOSH and Site Management Safety Training Scheme (SMSTS) would be desirable A degree in civil or structural engineering, construction management, or a related field19 Up-to-date SMSTS and relevant Construction Skills Certificate Card Membership in a construction industry-related professional body, such as CIOB or ICE Rewards: We're ready to invest in you and your future, offering wide-ranging, performance-related progression opportunities. Our competitive rewards packages feature flexible benefits to fit your lifestyle and priorities We'd love you to join us in proudly building Britain's future heritage. Apply online now Sir Robert McAlpine is focused on being a truly inclusive employer. Even if you don't meet every single requirement, we'd still love to hear from you, especially if you're part of a group that is under-represented in Construction. Our goal is to proportionally represent the diversity of the working population in society. As a family-run business with strong family values, we aim to ensure that Sir Robert McAlpine is a supportive, empowering, and inclusive environment for every member of our team
Project Engineer - Methods Manager
Posted today
Job Viewed
Job Description
delivering s a cutting-edge £800 million + 15GWh lithium-ion battery manufacturing facility, The Methods Team is a dedicated pre-construction function thats
vital in reducing safety, construction, and commercial risks. Why join us? Across the country, you'll find iconic landmarks built by Sir Robert McAlpine. Cornwall's Eden Project, the Wales Millennium centre, Birmingham's Bull Ring, London's Emirates Stadium. By joining us now, you can play your part in delivering the next generation of outstanding projects that will continue our 155-year legacy. Our family-owned business is where to achieve more from your career by proudly building Britain's future heritage with us. The Pre-Construction Buildability – Project Engineer role - Methods Manager Role Reporting to the Logistics Manager, the Project Engineer will focuses on developing practical, efficient, and safe construction methods. As a growing discipline in the UK, it offers strong progression opportunities. You'll be responsible for providing support to the ‘methods' team. In particular: Review and input to the constructability of the permanent design. Draw up the structural works execution strategy. Draw up a preparation schedule for Methods and Plant. Participate in technical/price studies for different construction solutions for the structure. Set the execution methods (methods sequencing, operating procedures, phasing, cycles) in line with the Programme and the Quality-Safety-Environment rules. Carry out studies regarding site installations and the lifting equipment working closely with the lifting team. Determine all plant resources needed for steelwork erection, cladding installation, M&E Logistical movements and safety. Provide monitoring and inspection of manufacturers of special plant/equipment: consultation, ordering, checking the calculation notes and fabrication drawings, acceptance in factory, dummy assembly, packaging. Manage the Methods technicians/engineers and draughtsperson. Monitor studies of technical risks (Methods) of the project. Your profile Engineering Degree qualified and preferably have a construction engineering industry related Professional membership (e.g ICE, IStructE, MCIOB, etc) Experience of working on large construction projects £100mil + Knowledge of the full Microsoft office suite Autocad skills to review or sketch designs preferred – but ability to pick up software with training quickly. Coordination and negotiation skills Technical knowledge and commercially minded Methodical, have authority, tenacious and have a sense of responsibility. Business Capabilities include: Analytical Thinking & Problem Solving, Decision Making, Influencing & Negotiation, Interpersonal Ability, Planning & Organising, Technology & Process, Verbal Communication & Written Communication Rewards We're ready to invest in you and your future, and offer wide-ranging, performance-related progression opportunities. Our competitive rewards packages feature flexible benefits to fit your lifestyle and priorities. We'd love you to join us in proudly building Britain's future heritage. Apply online now. Sir Robert McAlpine is focused on being a truly inclusive employer, even if you don't meet every single requirement, we'd still love to hear from you. Especially if you're part of a group that is under-represented in Construction. Our goal is for Sir Robert McAlpine to proportionally represent the diversity of the working population in society. As a family-run business with strong family values, our aim is to ensure that Sir Robert McAlpine is a supportive, empowering and inclusive environment for every member of our team.
Mobile Vehicle Technician - Bridgwater
Posted today
Job Viewed
Job Description
Join the RAC as a Mobile Mechanic
Competitive salary: £38,625 basic salary, with the opportunity to earn up to £3,000
Sociable hours: 40 per week, 8am–4:30pm, plus 1 in 4 Saturdays
Optional overtime: That is flexible to the hours you want to work
The Role
As an RAC Mobile Mechanic in the Service, Maintenance and Repair (SMR) division, you’ll bring your expert knowledge and problem-solving skills directly to our members – wherever they are. From driveways to office car parks, you’ll deliver first-class service without the limitations of a traditional garage.
We’ll set you up for success from day one with:
• Your own fully equipped RAC van and fuel card
• ull uniform and PPE
• A l the essential tools and diagnostic equipment you need
You’ll have the freedom and variety of working on the move, meeting different people, solving problems, and making a real difference every day - all while keeping a healthy work-life balance in a 40-hour week.
No CV required when you apply – it's easier than ever to start your journey with us.
Why you’ll love working for us
• – £38,625 a year, with bonus and overtime taking you up to 3,000.
•
• < trong>Rewarding incentives – Earn up to a further £6,0 a year in bonus payments.
•
•
•
•
•
•
•
What We’re Looking For
• Level 2 Light Vehicle Maintenance qualification (or equivalent)
• A least 3 years’ hands-on experience as a vehicle technician on light vehicles
• A f ll UK driving licence with fewer than 6 points
This role is perfect for you if you’re great with customers as well as cars. You’ll enjoy variety—diagnostics, repairs, servicing, and checks—and be confident making decisions on the spot. You’ll take pride in doing a quality job every time, delivering the complete peace of mind that comes from the RAC.
Why RAC?
For more than 128 years, we’ve been keeping drivers moving, and today we’re trusted by over 15 million members. We’re also trusted by our people, with a 4.5-star Glassdoor rating showing that RAC is a place where support, ambition, and opportunity go hand in hand.
We welcome people from every background, value every voice, and back your growth every step of the way. At the RAC, you can bring your full self to work and we’ll be with you every step of the way to help you grow and develop your career.
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Delivery Driver - Bristol
Posted today
Job Viewed
Job Description
Love being on the move and interacting with people from all walks of life? Proud to deliver quality goods on time and put a smile on thousands of faces every week?
Join Ocado Logistics where there are bags of possibilities.
It’s our mission to provide an outstanding customer experience. Whilst others might call you delivery drivers, here at Ocado Logistics our Customer Service Team Members play a vital role, delivering top quality products on time and in an efficient manner.
You’ll be out on the road whatever the weather, but you’ll never have to fight over the radio station, and you can sing along as loud as you like!
In return, we use our automated technology to pre plan your route and pre-load your van!
Everyone likes their groceries at different times, so our working patterns will involve evenings and weekends in addition to weekdays - so on top of your base pay you will receive premiums that will increase your average hourly earnings to £13.95 per hour. You can also stack your earnings further with enhanced overtime to fund those special occasions!
All your breaks are paid, meaning for every minute at work you get paid. That’s a great deal!
(Everyone’s shifts will vary but more information is included at the bottom of this advert to help you understand what that might look like.)
Whilst a safe working environment goes without saying, we offer a shopping list of perks that you can tailor to suit your lifestyle, including:
- Company pension of up to 7% matched contributions after just 3 months
- An enhanced digital health and wellbeing service, including virtual GP appointments, for you and your dependents
- Hundreds of high street shopping, entertainment and restaurant discounts
- Life insurance coverage from day one of employment
- 15% off your weekly shop with Ocado.com
- Loads more voluntary benefits such as dental and travel insurance at a discounted price
- Career progression – if you suddenly decide that being a driver isn’t for you, there’s plenty of opportunity for progression, as 87% of our salaried roles are filled by internal colleagues!
So what do we need from you?
You don’t need any previous experience to join our good-natured team, just bring yourself and a positive attitude, and our amazing training team will do the rest!
But you will need the following Driving Licence Requirements:
- Full UK or EU driving licence.
- Minimum of 6 months driving experience (12 months driving experience is desirable).
- Maximum of 6 penalty points.
- No driving disqualifications in the past 5 years.
Some deliveries involve the handling of alcohol products, so you must be over 18 to apply.
As this is a customer facing role, good communication skills are also essential.
How to apply:
- Fill in an online application - there is no CV needed!
- Our friendly recruitment team will get in touch to conduct an Online Licence Check and Right to Work Checks.
- You will be invited to take a tour of the site, giving you the opportunity to meet the team for a question-and-answer session
- We will run a Disclosure Barring System check (DBS).
- Once all checks are completed, you will be offered the role and your career with Ocado Logistics will start!
Contract Type: Permanent
Contract Hours: 40 hours (including paid breaks)
Contracted days: You will be required to work any 5 days out of 7, working 8 hour shifts. You will be provided with further information during pre-boarding.
Shifts: AM & PM. You may start as early as 05:30 in the morning, and can finish as late as 12:00 (midnight). Please check your commute time prior to applying. You will receive your shift rota up to 13 weeks in advance.
Pay Structure: The position is lunar paid. This means you will be paid every 4 weeks according to a monthly schedule. Please take this into consideration when applying.
Hourly Pay Rates:
Monday to Saturday (Basic Rate)
£3.44
Evening Premium (from 6pm)
.12
Sunday Day Premium
.34
Sunday Evening Premium
.58
Overtime rate Monday to Saturday (Day Shift)
6.80
Overtime rate Monday to Saturday (Evening Shift)
8.20
We are proud to be a Disability Confident employer, prioritising inclusivity and equal opportunities for all individuals, ensuring a supportive and accessible workplace for people with disabilities. So, whatever your background or story, you’ll find a home at Ocado Logistics.
Customer Service Specialist - Bristol onsite
Posted 3 days ago
Job Viewed
Job Description
- Start Date: 8th September 2025
- Salary: £12.60 per hour
- Site: Spectrum House, Central Bristol - this is an onsite role only , no work at home option available
- Shifts : 37.5 hours per week (shifts will be set between 8am-10pm Monday to Friday, 9-6 Saturday and Sunday)
- Training Duration: 2 weeks
Could this be the opportunity you have been waiting for?
- Would you love to be part of a n energetic and compassionate team that plays a key role in supporting one of the world’s most trusted international newspapers?
- Do you have a passion for delivering exceptional customer service and creating meaningful experiences for customers? As we say, our callers want to talk to people with personality. People who will listen, understand and ask the right questions to find the best solutions!
- Can you use your great communication skills to provide top-tier customer service through phone, live chat and email?
- Are you customer focused with a proactive and self-motivated approach to how you work?
- Do you have good technological skills (both on PCs and in using mobile applications?
Values we look for you to have:
- Process Excellence
Collaboration
Communication
Emotional Intelligence
Open-Mindedness
Critical Thinking
Solution Orientation
Entrepreneurship
If you are thinking this sounds like you and you are answering YES to our questions . then you could be our next customer service superstar !
Who are we at Teleperformance and what do we do?
We are a global outsourcing customer management company with over 300,000 colleagues around the world in over 80 countries. Here in the UK, we have 19 sites, and over 7000 staff.
We have a reputation for our hard work, impressive results, and an incredible work environment, what’s not to love?
We interact with customers on behalf of our clients, helping to solve their queries. We make it our mission to look after customers in the way they need.
We offer a multi-channel approach, meaning we support in various ways , such as telephone, email, and web chat, through to white mail and social media interactions.
We invest in our teams and provide some fantastic opportunities for progression.
If you want to develop yourself and expand your career, our award-winning training programmes and exceptional training teams are on hand to help to make this happen.
Job Overview
As a member of our expanding team here at Teleperf o rmanc e , you will have the opportunity to take on a variety of responsibilities within your role; such as:
- You will be the first point of contact to assist customers with their online subscription enquiries and account management.
- You will play a key role in providing information and support to a global customer base and creating a unique customer experience through inbound calling line, webchat and responding to emails.
S till interested …Great News ! Well here is what a typical day In the office will look like.
- You will start your day signing into your systems, making sure you are ready for the day ahead.
- You will engage with a variety of customers who have questions regarding their online subscription.
- You will troubleshoot/problem solve, and through effective questioning and active listening look to resolve issues such as subscriptions, payments and online accounts -T his could mean tweaking a package slightly or perhaps a complete overhaul, but either way you will work closely with your customer to agree on something suitable.
- Working in a fast-paced targeted environment you will strive to achieve, always looking to maximise opportunities, on your “A” game at all times .
- With an hour of rest time (made up of 30 minutes for lunch and 2 x 15 minute breaks) you will always have time to catch up with friends, get something to eat in the town centre, or perhaps grab some fresh air and go for a walk.
The start of your journey with Teleperformance
You get t wo weeks classroom-based training (paid of course) followed by two further weeks in our graduation bay. This is where the action happens, and where you take your first live calls. This is also where the nerves kick in, and mistakes may happen, but don’t worry, we expect that. We make it our responsibility to look after you with full support from experienced members of the team on hand to help.
What’s in it for you- PERKS PERKS PERKS !
- Perks at Work – Savings Discounts / Free Online Classes
- - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP’s, Mental Health Support, Financial Advice, Legal Advice
- Critical Illness – up to £0,000
- Cycle to Work Scheme
- Eyecare support voucher
- Holiday Purchase Scheme
- Length of Service Awards
- Workplace Pension
- Monthly Inspire Awards – For the best of the best
- Refer-A-Friend earns up to £1,200 fo you
- Monthly Wellbeing Webinars
- Dedicated Employee Experience Progress – Here to support TP journey
Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address. . If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority.
Customer Service Supervisor BFSI
Posted 3 days ago
Job Viewed
Job Description
Start Date: TBC
Site: Hybrid Bristol
Shifts: Full-time 40 hours per week
Contract: Permanent
The Role
As a Team Leader you will be responsible for the delivery and improvement of the customer experience through management and coaching of a team to provide excellent service which exceeds customer expectations. You will do this by ensuring a positive, productive and engaging team culture, through your ability to lead, inspire, motivate, coach and manage your people to deliver exceptional levels of quality whilst meeting all relevant operational and business targets.
Through your leadership experience, you will have the ability to create a customer centric culture, ensuring that all team activities are focused on the effective delivery to the end customer and high levels of customer satisfaction:
- Maintain effective control of all aspects of people processes including: absence management, 121’s, disciplinary, capability & grievance procedures, employee relations, performance management and all other employment related issues ensuring they are managed in line with policy frameworks
- Contribute ideas and suggestions to improve business processes
- Coach and encourage people to realise their potential and to own and achieve their performance, quality and customer outcomes consistently.
- Create a highly engaging, inclusive and fun work experience for your team.
Skills, knowledge and experience:
- Proven people management skills with the ability to lead and motivate a team and act as a role model
- Hands on, proactive and engaged with a background in leading others, working to targets and driving performance at both group and individual levels
- Experience of working within a contact centre environment
- Demonstrable experience of managing multiple workflows within a systems thinking environment
- Understanding the direct and indirect impact of poor performance, attrition and absence within the team and therefore able to strive for excellence in these regards yourself
- Performance and quality management experience
- Used to working in a high volume, fast paced, ever changing environment
- Proven ability to multi-task a number of sometimes conflicting priorities
- Passion for working as part of a team
- Consistently strive to exceed customer expectations
- Excellent communication and interpersonal skills
- The ability to plan and prioritise your workload
- Computer literate and have a working knowledge of Microsoft Office applications
- Natural leader who acts decisively and who shows resilience
- Adaptive and able to manage change, whilst being capable of managing any resistance to change in an articulate, positive and engaging manner
- Strong work ethic
- Strong motivational leadership confidence
- Finance experience
Background Check Requirements:
- Criminal Record Check
- Credit Check
- 3 years referencing history