594 Jobs in Wrington

Specialist Claims Assessor

Flax Bourton, South West Aviva

Posted today

Job Viewed

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Job Description

Claims Assessor

Salary: £3000 - £8000

Location: Bristol, Leatherhead or Eastleigh

This is a great job for someone who.

…has experience in Income Protection claims and is passionate about supporting people when they need it most.

You’ll thrive in this role if you enjoy making fair, timely decisions and want to be part of a collaborative, customer-focused team.

If you’re ready for a new challenge in a role that truly makes a difference, we’d love to hear from you.

A bit about the job

This role exists to assess and manage Income Protection claims, ensuring fair and timely outcomes for our customers. You’ll join a supportive team that handles Life Assurance, Critical Illness, Income Protection, and Death in Service Pension claims.

We’re here to help people through difficult times, and your decisions will directly impact their wellbeing. You’ll work closely with key stakeholders to gather information and communicate outcomes clearly. Your expertise will help us continuously improve how we support our customers.

Skills and experience we’re looking for

  • Experience assessing Income Protection claims (Life, Critical Illness, Income Protection, and Death in Service Pensions).

  • Confident in decision-making with the ability to manage risk and escalate when needed.

  • Excellent communication skills – written and verbal – with a customer-first mindset.

  • Ability to build relationships with intermediaries, service providers, and internal teams.

  • A proactive approach to continuous improvement and mentoring less experienced colleagues.

What you’ll get for this role:

Our purpose - with you today, for a better tomorrow – is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague.

  • Starting salary between £30,000 and £38,000 (dep ding on location, skills, experience, and qualifications)

  • Bonus opportunity - 8% of annual salary. Actual amount depends on your performance and Aviva’s.

  • Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in.

  • 29 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days

  • Aviva-funded Private Medical Benefit to help you get expert support when you need it

  • Make your money go further - Up to 40% discount on Aviva products , and other retailer discounts

  • Up to £1 00 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme

  • Brilliantly supportive policies including parental and carer’s leave

  • Flexible benefits to suit you, including sustainability options such as cycle to work

  • Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others

  • We take your wellbeing seriously with lots of support and tools

Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be.

Aviva is for everyone

We’re inclusive and welcome everyone – we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don’t, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares.

We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working – spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues.

To find out more about working at Aviva take a look here

We’d love it if you could submit your application online. If you require an alternative method of applying, please contact Vivien Gergaly on

This advertiser has chosen not to accept applicants from your region.

Specialist Claims Assessor

Winford, South West Aviva

Posted today

Job Viewed

Tap Again To Close

Job Description

Claims Assessor

Salary: £3000 - £8000

Location: Bristol, Leatherhead or Eastleigh

This is a great job for someone who.

…has experience in Income Protection claims and is passionate about supporting people when they need it most.

You’ll thrive in this role if you enjoy making fair, timely decisions and want to be part of a collaborative, customer-focused team.

If you’re ready for a new challenge in a role that truly makes a difference, we’d love to hear from you.

A bit about the job

This role exists to assess and manage Income Protection claims, ensuring fair and timely outcomes for our customers. You’ll join a supportive team that handles Life Assurance, Critical Illness, Income Protection, and Death in Service Pension claims.

We’re here to help people through difficult times, and your decisions will directly impact their wellbeing. You’ll work closely with key stakeholders to gather information and communicate outcomes clearly. Your expertise will help us continuously improve how we support our customers.

Skills and experience we’re looking for

  • Experience assessing Income Protection claims (Life, Critical Illness, Income Protection, and Death in Service Pensions).

  • Confident in decision-making with the ability to manage risk and escalate when needed.

  • Excellent communication skills – written and verbal – with a customer-first mindset.

  • Ability to build relationships with intermediaries, service providers, and internal teams.

  • A proactive approach to continuous improvement and mentoring less experienced colleagues.

What you’ll get for this role:

Our purpose - with you today, for a better tomorrow – is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague.

  • Starting salary between £30,000 and £38,000 (dep ding on location, skills, experience, and qualifications)

  • Bonus opportunity - 8% of annual salary. Actual amount depends on your performance and Aviva’s.

  • Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in.

  • 29 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days

  • Aviva-funded Private Medical Benefit to help you get expert support when you need it

  • Make your money go further - Up to 40% discount on Aviva products , and other retailer discounts

  • Up to £1 00 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme

  • Brilliantly supportive policies including parental and carer’s leave

  • Flexible benefits to suit you, including sustainability options such as cycle to work

  • Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others

  • We take your wellbeing seriously with lots of support and tools

Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be.

Aviva is for everyone

We’re inclusive and welcome everyone – we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don’t, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares.

We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working – spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues.

To find out more about working at Aviva take a look here

We’d love it if you could submit your application online. If you require an alternative method of applying, please contact Vivien Gergaly on

This advertiser has chosen not to accept applicants from your region.

Protection Specialist Claims Assessor

Nailsea, South West Aviva

Posted today

Job Viewed

Tap Again To Close

Job Description

Protection Specialist Claims Assessor
Salary - competitive

Are you someone who thrives on helping others and has experience in assessing protection claims?

Do you enjoy working in a supportive team where empathy and attention to detail matter?

We’re looking for experienced Life Claims Assessors to join our brilliant team.


We settle 98.3% of all individual protection policies and paid over £1 billion in claims last year – and we’d love your help to keep that going.

A bit about the job

You’ll assess life, terminal illness and critical illness claims – from investigation to outcome – while supporting customers with empathy, including delivering difficult news sensitively.

From start to finish, you’ll guide customers through their claims journey with care and clarity, and refer complex cases to specialists when needed.

You’ll manage a portfolio of claims across multiple systems, suggest improvements, and adapt to new technologies. Communication is key, when working with brokers and third parties, as well as customers.

You’ll also be a key contact for technical queries and help coach others. This role is all about delivering great service and making a real difference.

Skills and experience we’re looking for

  • Experience assessing life-related products (e.g., life insurance, terminal illness, critical illness, income protection).

  • Knowledge of legal aspects like probate and CIDRA rules.

  • Experience managing claims end-to-end, including signing out claim’s decisions independently.

  • Strong communication skills, including supporting vulnerable customers, with customer-first mindset with great attention to detail.

  • Confidence in making decisions and adapting quickly to change.

What you’ll get for this role

  • Competitive salary (depending on location, skills, experience, and qualifications)

  • Bonus opportunity – up to 8% of annual salary. Actual amount depends on your performance and Aviva’s.

  • Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in

  • 29 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days

  • Aviva-funded Private Medical Benefit to help you get expert support when you need it

  • Make your money go further - Up to 40% discount on Aviva products , and other retailer discounts

  • Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme

  • Brilliantly supportive policies including parental and carer’s leave

  • Flexible benefits to suit you, including sustainability options such as cycle to work

  • Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others

  • We take your wellbeing seriously with lots of support and tools

Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be.

Aviva is for everyone

We’re inclusive and welcome everyone – we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don’t, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares.

We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working – spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues.

To find out more about working at Aviva take a look here

We’d love it if you could submit your application online. If you require an alternative method of applying, please contact Vivien Gergaly on

This advertiser has chosen not to accept applicants from your region.

Protection Specialist Claims Assessor

Burrington, South West Aviva

Posted today

Job Viewed

Tap Again To Close

Job Description

Protection Specialist Claims Assessor
Salary - competitive

Are you someone who thrives on helping others and has experience in assessing protection claims?

Do you enjoy working in a supportive team where empathy and attention to detail matter?

We’re looking for experienced Life Claims Assessors to join our brilliant team.


We settle 98.3% of all individual protection policies and paid over £1 billion in claims last year – and we’d love your help to keep that going.

A bit about the job

You’ll assess life, terminal illness and critical illness claims – from investigation to outcome – while supporting customers with empathy, including delivering difficult news sensitively.

From start to finish, you’ll guide customers through their claims journey with care and clarity, and refer complex cases to specialists when needed.

You’ll manage a portfolio of claims across multiple systems, suggest improvements, and adapt to new technologies. Communication is key, when working with brokers and third parties, as well as customers.

You’ll also be a key contact for technical queries and help coach others. This role is all about delivering great service and making a real difference.

Skills and experience we’re looking for

  • Experience assessing life-related products (e.g., life insurance, terminal illness, critical illness, income protection).

  • Knowledge of legal aspects like probate and CIDRA rules.

  • Experience managing claims end-to-end, including signing out claim’s decisions independently.

  • Strong communication skills, including supporting vulnerable customers, with customer-first mindset with great attention to detail.

  • Confidence in making decisions and adapting quickly to change.

What you’ll get for this role

  • Competitive salary (depending on location, skills, experience, and qualifications)

  • Bonus opportunity – up to 8% of annual salary. Actual amount depends on your performance and Aviva’s.

  • Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in

  • 29 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days

  • Aviva-funded Private Medical Benefit to help you get expert support when you need it

  • Make your money go further - Up to 40% discount on Aviva products , and other retailer discounts

  • Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme

  • Brilliantly supportive policies including parental and carer’s leave

  • Flexible benefits to suit you, including sustainability options such as cycle to work

  • Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others

  • We take your wellbeing seriously with lots of support and tools

Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be.

Aviva is for everyone

We’re inclusive and welcome everyone – we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don’t, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares.

We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working – spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues.

To find out more about working at Aviva take a look here

We’d love it if you could submit your application online. If you require an alternative method of applying, please contact Vivien Gergaly on

This advertiser has chosen not to accept applicants from your region.

Specialist Claims Assessor

Ubley, South West Aviva

Posted today

Job Viewed

Tap Again To Close

Job Description

Claims Assessor

Salary: £3000 - £8000

Location: Bristol, Leatherhead or Eastleigh

This is a great job for someone who.

…has experience in Income Protection claims and is passionate about supporting people when they need it most.

You’ll thrive in this role if you enjoy making fair, timely decisions and want to be part of a collaborative, customer-focused team.

If you’re ready for a new challenge in a role that truly makes a difference, we’d love to hear from you.

A bit about the job

This role exists to assess and manage Income Protection claims, ensuring fair and timely outcomes for our customers. You’ll join a supportive team that handles Life Assurance, Critical Illness, Income Protection, and Death in Service Pension claims.

We’re here to help people through difficult times, and your decisions will directly impact their wellbeing. You’ll work closely with key stakeholders to gather information and communicate outcomes clearly. Your expertise will help us continuously improve how we support our customers.

Skills and experience we’re looking for

  • Experience assessing Income Protection claims (Life, Critical Illness, Income Protection, and Death in Service Pensions).

  • Confident in decision-making with the ability to manage risk and escalate when needed.

  • Excellent communication skills – written and verbal – with a customer-first mindset.

  • Ability to build relationships with intermediaries, service providers, and internal teams.

  • A proactive approach to continuous improvement and mentoring less experienced colleagues.

What you’ll get for this role:

Our purpose - with you today, for a better tomorrow – is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague.

  • Starting salary between £30,000 and £38,000 (dep ding on location, skills, experience, and qualifications)

  • Bonus opportunity - 8% of annual salary. Actual amount depends on your performance and Aviva’s.

  • Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in.

  • 29 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days

  • Aviva-funded Private Medical Benefit to help you get expert support when you need it

  • Make your money go further - Up to 40% discount on Aviva products , and other retailer discounts

  • Up to £1 00 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme

  • Brilliantly supportive policies including parental and carer’s leave

  • Flexible benefits to suit you, including sustainability options such as cycle to work

  • Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others

  • We take your wellbeing seriously with lots of support and tools

Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be.

Aviva is for everyone

We’re inclusive and welcome everyone – we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don’t, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares.

We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working – spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues.

To find out more about working at Aviva take a look here

We’d love it if you could submit your application online. If you require an alternative method of applying, please contact Vivien Gergaly on

This advertiser has chosen not to accept applicants from your region.

Specialist Claims Assessor

Blagdon, South West Aviva

Posted today

Job Viewed

Tap Again To Close

Job Description

Claims Assessor

Salary: £3000 - £8000

Location: Bristol, Leatherhead or Eastleigh

This is a great job for someone who.

…has experience in Income Protection claims and is passionate about supporting people when they need it most.

You’ll thrive in this role if you enjoy making fair, timely decisions and want to be part of a collaborative, customer-focused team.

If you’re ready for a new challenge in a role that truly makes a difference, we’d love to hear from you.

A bit about the job

This role exists to assess and manage Income Protection claims, ensuring fair and timely outcomes for our customers. You’ll join a supportive team that handles Life Assurance, Critical Illness, Income Protection, and Death in Service Pension claims.

We’re here to help people through difficult times, and your decisions will directly impact their wellbeing. You’ll work closely with key stakeholders to gather information and communicate outcomes clearly. Your expertise will help us continuously improve how we support our customers.

Skills and experience we’re looking for

  • Experience assessing Income Protection claims (Life, Critical Illness, Income Protection, and Death in Service Pensions).

  • Confident in decision-making with the ability to manage risk and escalate when needed.

  • Excellent communication skills – written and verbal – with a customer-first mindset.

  • Ability to build relationships with intermediaries, service providers, and internal teams.

  • A proactive approach to continuous improvement and mentoring less experienced colleagues.

What you’ll get for this role:

Our purpose - with you today, for a better tomorrow – is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague.

  • Starting salary between £30,000 and £38,000 (dep ding on location, skills, experience, and qualifications)

  • Bonus opportunity - 8% of annual salary. Actual amount depends on your performance and Aviva’s.

  • Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in.

  • 29 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days

  • Aviva-funded Private Medical Benefit to help you get expert support when you need it

  • Make your money go further - Up to 40% discount on Aviva products , and other retailer discounts

  • Up to £1 00 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme

  • Brilliantly supportive policies including parental and carer’s leave

  • Flexible benefits to suit you, including sustainability options such as cycle to work

  • Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others

  • We take your wellbeing seriously with lots of support and tools

Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be.

Aviva is for everyone

We’re inclusive and welcome everyone – we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don’t, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares.

We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working – spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues.

To find out more about working at Aviva take a look here

We’d love it if you could submit your application online. If you require an alternative method of applying, please contact Vivien Gergaly on

This advertiser has chosen not to accept applicants from your region.

Specialist Claims Assessor

Nailsea, South West Aviva

Posted today

Job Viewed

Tap Again To Close

Job Description

Claims Assessor

Salary: £3000 - £8000

Location: Bristol, Leatherhead or Eastleigh

This is a great job for someone who.

…has experience in Income Protection claims and is passionate about supporting people when they need it most.

You’ll thrive in this role if you enjoy making fair, timely decisions and want to be part of a collaborative, customer-focused team.

If you’re ready for a new challenge in a role that truly makes a difference, we’d love to hear from you.

A bit about the job

This role exists to assess and manage Income Protection claims, ensuring fair and timely outcomes for our customers. You’ll join a supportive team that handles Life Assurance, Critical Illness, Income Protection, and Death in Service Pension claims.

We’re here to help people through difficult times, and your decisions will directly impact their wellbeing. You’ll work closely with key stakeholders to gather information and communicate outcomes clearly. Your expertise will help us continuously improve how we support our customers.

Skills and experience we’re looking for

  • Experience assessing Income Protection claims (Life, Critical Illness, Income Protection, and Death in Service Pensions).

  • Confident in decision-making with the ability to manage risk and escalate when needed.

  • Excellent communication skills – written and verbal – with a customer-first mindset.

  • Ability to build relationships with intermediaries, service providers, and internal teams.

  • A proactive approach to continuous improvement and mentoring less experienced colleagues.

What you’ll get for this role:

Our purpose - with you today, for a better tomorrow – is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague.

  • Starting salary between £30,000 and £38,000 (dep ding on location, skills, experience, and qualifications)

  • Bonus opportunity - 8% of annual salary. Actual amount depends on your performance and Aviva’s.

  • Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in.

  • 29 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days

  • Aviva-funded Private Medical Benefit to help you get expert support when you need it

  • Make your money go further - Up to 40% discount on Aviva products , and other retailer discounts

  • Up to £1 00 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme

  • Brilliantly supportive policies including parental and carer’s leave

  • Flexible benefits to suit you, including sustainability options such as cycle to work

  • Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others

  • We take your wellbeing seriously with lots of support and tools

Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be.

Aviva is for everyone

We’re inclusive and welcome everyone – we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don’t, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares.

We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working – spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues.

To find out more about working at Aviva take a look here

We’d love it if you could submit your application online. If you require an alternative method of applying, please contact Vivien Gergaly on

This advertiser has chosen not to accept applicants from your region.
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Protection Specialist Claims Assessor

Wrington, South West Aviva

Posted today

Job Viewed

Tap Again To Close

Job Description

Protection Specialist Claims Assessor
Salary - competitive

Are you someone who thrives on helping others and has experience in assessing protection claims?

Do you enjoy working in a supportive team where empathy and attention to detail matter?

We’re looking for experienced Life Claims Assessors to join our brilliant team.


We settle 98.3% of all individual protection policies and paid over £1 billion in claims last year – and we’d love your help to keep that going.

A bit about the job

You’ll assess life, terminal illness and critical illness claims – from investigation to outcome – while supporting customers with empathy, including delivering difficult news sensitively.

From start to finish, you’ll guide customers through their claims journey with care and clarity, and refer complex cases to specialists when needed.

You’ll manage a portfolio of claims across multiple systems, suggest improvements, and adapt to new technologies. Communication is key, when working with brokers and third parties, as well as customers.

You’ll also be a key contact for technical queries and help coach others. This role is all about delivering great service and making a real difference.

Skills and experience we’re looking for

  • Experience assessing life-related products (e.g., life insurance, terminal illness, critical illness, income protection).

  • Knowledge of legal aspects like probate and CIDRA rules.

  • Experience managing claims end-to-end, including signing out claim’s decisions independently.

  • Strong communication skills, including supporting vulnerable customers, with customer-first mindset with great attention to detail.

  • Confidence in making decisions and adapting quickly to change.

What you’ll get for this role

  • Competitive salary (depending on location, skills, experience, and qualifications)

  • Bonus opportunity – up to 8% of annual salary. Actual amount depends on your performance and Aviva’s.

  • Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in

  • 29 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days

  • Aviva-funded Private Medical Benefit to help you get expert support when you need it

  • Make your money go further - Up to 40% discount on Aviva products , and other retailer discounts

  • Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme

  • Brilliantly supportive policies including parental and carer’s leave

  • Flexible benefits to suit you, including sustainability options such as cycle to work

  • Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others

  • We take your wellbeing seriously with lots of support and tools

Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be.

Aviva is for everyone

We’re inclusive and welcome everyone – we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don’t, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares.

We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working – spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues.

To find out more about working at Aviva take a look here

We’d love it if you could submit your application online. If you require an alternative method of applying, please contact Vivien Gergaly on

This advertiser has chosen not to accept applicants from your region.

Protection Specialist Claims Assessor

Winford, South West Aviva

Posted today

Job Viewed

Tap Again To Close

Job Description

Protection Specialist Claims Assessor
Salary - competitive

Are you someone who thrives on helping others and has experience in assessing protection claims?

Do you enjoy working in a supportive team where empathy and attention to detail matter?

We’re looking for experienced Life Claims Assessors to join our brilliant team.


We settle 98.3% of all individual protection policies and paid over £1 billion in claims last year – and we’d love your help to keep that going.

A bit about the job

You’ll assess life, terminal illness and critical illness claims – from investigation to outcome – while supporting customers with empathy, including delivering difficult news sensitively.

From start to finish, you’ll guide customers through their claims journey with care and clarity, and refer complex cases to specialists when needed.

You’ll manage a portfolio of claims across multiple systems, suggest improvements, and adapt to new technologies. Communication is key, when working with brokers and third parties, as well as customers.

You’ll also be a key contact for technical queries and help coach others. This role is all about delivering great service and making a real difference.

Skills and experience we’re looking for

  • Experience assessing life-related products (e.g., life insurance, terminal illness, critical illness, income protection).

  • Knowledge of legal aspects like probate and CIDRA rules.

  • Experience managing claims end-to-end, including signing out claim’s decisions independently.

  • Strong communication skills, including supporting vulnerable customers, with customer-first mindset with great attention to detail.

  • Confidence in making decisions and adapting quickly to change.

What you’ll get for this role

  • Competitive salary (depending on location, skills, experience, and qualifications)

  • Bonus opportunity – up to 8% of annual salary. Actual amount depends on your performance and Aviva’s.

  • Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in

  • 29 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days

  • Aviva-funded Private Medical Benefit to help you get expert support when you need it

  • Make your money go further - Up to 40% discount on Aviva products , and other retailer discounts

  • Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme

  • Brilliantly supportive policies including parental and carer’s leave

  • Flexible benefits to suit you, including sustainability options such as cycle to work

  • Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others

  • We take your wellbeing seriously with lots of support and tools

Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be.

Aviva is for everyone

We’re inclusive and welcome everyone – we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don’t, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares.

We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working – spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues.

To find out more about working at Aviva take a look here

We’d love it if you could submit your application online. If you require an alternative method of applying, please contact Vivien Gergaly on

This advertiser has chosen not to accept applicants from your region.

Specialist Claims Assessor

Wrington, South West Aviva

Posted today

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Job Description

Claims Assessor

Salary: £3000 - £8000

Location: Bristol, Leatherhead or Eastleigh

This is a great job for someone who.

…has experience in Income Protection claims and is passionate about supporting people when they need it most.

You’ll thrive in this role if you enjoy making fair, timely decisions and want to be part of a collaborative, customer-focused team.

If you’re ready for a new challenge in a role that truly makes a difference, we’d love to hear from you.

A bit about the job

This role exists to assess and manage Income Protection claims, ensuring fair and timely outcomes for our customers. You’ll join a supportive team that handles Life Assurance, Critical Illness, Income Protection, and Death in Service Pension claims.

We’re here to help people through difficult times, and your decisions will directly impact their wellbeing. You’ll work closely with key stakeholders to gather information and communicate outcomes clearly. Your expertise will help us continuously improve how we support our customers.

Skills and experience we’re looking for

  • Experience assessing Income Protection claims (Life, Critical Illness, Income Protection, and Death in Service Pensions).

  • Confident in decision-making with the ability to manage risk and escalate when needed.

  • Excellent communication skills – written and verbal – with a customer-first mindset.

  • Ability to build relationships with intermediaries, service providers, and internal teams.

  • A proactive approach to continuous improvement and mentoring less experienced colleagues.

What you’ll get for this role:

Our purpose - with you today, for a better tomorrow – is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague.

  • Starting salary between £30,000 and £38,000 (dep ding on location, skills, experience, and qualifications)

  • Bonus opportunity - 8% of annual salary. Actual amount depends on your performance and Aviva’s.

  • Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in.

  • 29 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days

  • Aviva-funded Private Medical Benefit to help you get expert support when you need it

  • Make your money go further - Up to 40% discount on Aviva products , and other retailer discounts

  • Up to £1 00 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme

  • Brilliantly supportive policies including parental and carer’s leave

  • Flexible benefits to suit you, including sustainability options such as cycle to work

  • Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others

  • We take your wellbeing seriously with lots of support and tools

Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be.

Aviva is for everyone

We’re inclusive and welcome everyone – we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don’t, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares.

We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working – spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues.

To find out more about working at Aviva take a look here

We’d love it if you could submit your application online. If you require an alternative method of applying, please contact Vivien Gergaly on

This advertiser has chosen not to accept applicants from your region.

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