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Customer Service Representative
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Customer Service Representative – Job Description
We are seeking a motivated and service-oriented Customer Service Representative to join our team in the Hospitality and Tourism industry. This hybrid role, located on Queen Street in Auckland, is ideal for individuals who enjoy working with people and thrive in fast-paced environments.
As a Customer Service Representative, you will play a key role in delivering exceptional service to our guests, clients, and visitors. You will handle a variety of customer interactions, including inquiries, bookings, complaints, and general support, across phone, email, and face-to-face channels. Your goal will be to ensure each customer has a smooth, helpful, and positive experience from start to finish.
We welcome applicants with no prior experience, as we offer one-on-one professional training to help you gain the skills and confidence needed to succeed. If you are enthusiastic, reliable, and eager to learn, this is an excellent opportunity to build your career in the hospitality sector.
Key Responsibilities:
- Assist customers with bookings, reservations, inquiries, and complaints
- Maintain accurate and up-to-date records of customer interactions
- Provide clear and friendly communication across multiple channels
- Collaborate with internal departments to meet customer needs
- Handle transactions or payment processing as required
- Promote services, products, and special offers when appropriate
- Maintain a positive and professional image at all times
Requirements:
- No prior experience necessary; full training will be provided
- Excellent verbal and written communication skills
- Strong problem-solving abilities and a customer-oriented mindset
- Ability to multitask and perform well under pressure
- Flexible availability, including evenings and weekends
- A willingness to learn and grow in a team environment
If you are passionate about delivering great service and looking for a supportive team that values your development, we encourage you to apply.
Company Details
Testing
Posted 2 days ago
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Job Description
Here you can add a list of must-have skills, for example, Excel, Word, Driving Licence. Filling out this section will help us match your job to candidates. Choose up to five keywords Here you can add a list of must-have skills, for example, Excel, Word, Driving Licence. Filling out this section will help us match your job to candidates. Choose up to five keywords Here you can add a list of must-have skills, for example, Excel, Word, Driving Licence. Filling out this section will help us match your job to candidates. Choose up to five keywords Here you can add a list of must-have skills, for example, Excel, Word, Driving Licence. Filling out this section will help us match your job to candidates. Choose up to five keywords Here you can add a list of must-have skills, for example, Excel, Word, Driving Licence. Filling out this section will help us match your job to candidates. Choose up to five keywords Here you can add a list of must-have skills, for example, Excel, Word, Driving Licence. Filling out this section will help us match your job to candidates. Choose up to five keywords Here you can add a list of must-have skills, for example, Excel, Word, Driving Licence. Filling out this section will help us match your job to candidates. Choose up to five keywords Here you can add a list of must-have skills, for example, Excel, Word, Driving Licence. Filling out this section will help us match your job to candidates. Choose up to five keywords Here you can add a list of must-have skills, for example, Excel, Word, Driving Licence. Filling out this section will help us match your job to candidates. Choose up to five keywords
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customer care rerepresentative
Posted 5 days ago
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The Company Specializes in ;
• nbound & Outbound Communication – handle phone calls, emails, live‑chat, and social‑media messages promptly and professionally; log interactions accurately.
• Order Shipment Support – assist with order placement, tracking, delivery scheduling, and address changes; resolve delays, damages, or returns efficiently.
• P lem Resolution – investigate complaints, identify root causes, and provide timely solutions; follow up to ensure satisfaction and document resolution steps.
• A unt Management – update customer profiles, process billing inquiries, and manage credit‑note requests in the ERP system.
• Pro s Improvement – suggest enhancements to service procedures, contribute to FAQ/knowledge‑base updates, and share feedback with operations.
• Per mance Metrics – meet KPI targets for average handling time, first‑call resolution, customer satisfaction scores, and SLA compliance.
• Tea ollaboration – coordinate with logistics, finance, and IT to resolve cross‑functional issues; Participate in daily huddles and training sessions.
# Required Qualifications & Skills
• Exp ence: 1‑2years of customer‑service experience in logistics, e‑commerce, or a similar industry (fresh graduates with strong communication skills are welcome).
• Techn l: Proficiency in CRM software (e.g., Salesforce, HubSpot), ticketing platforms, and Microsoft Office Suite; basic knowledge of logistics processes is a plus.
• nguage: Fluent English (spoken & written); additional Nigerian language skills are advantageous.
• ft Skills: Strong active listening, empathy, problem‑solving, and conflict‑resolution abilities; calm under pressure and a team‑player mindset.
# What We Offer
• Compe ive salary + quarterly performance bonus.
• mprehensive health, dental, and vision insurance.
• ructured onboarding and ongoing training programs.
• iendly, growth‑oriented work environment with clear career pathways.
Company Details
Head of Sales or Sales Director (Public Sector)
Posted 54 days ago
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Sales Director / Head of Sales / CSO
Must have experience selling into the public sector, particularly Law Enforcement / Policing.
Up to £150,000 p/a
Based from London or Cheltenham (Hybrid mix of WFH, Office and Client visits)
My client are a fast growing SME who supply data and cyber security services into the public and private sectors.
They are looking to hire a Sales Director who will be owning relationships and building new ones within the Law Enforcement / Policing sector.
The person who will get the role will be in the role of Sales Director or similar, or perhaps an experience BDM/Sales Manager who is ready for a step up. They must have experience of selling into Police / Law Enforcement. Experience of carrying out public sector bids and using government bid frameworks/portals like CCS, Police IT, or NFP is preferred.
A pre-requisite of this job is gaining security clearances, so as a minimum you must be a permanent resident of the U.K. for over 5 years.
If the above is a good match for your background and what you are interested in then please send a CV to or message me on WhatsApp if you have any questions
Company Details
Data Scientist
Posted 54 days ago
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Job Description
Data Scientist
£60k - £75k
Cheltenham or London (>50% WFH, the rest is spent in your closest office or visiting clients)
Will gain a security clearance (must be eligible)
My client are a fast growing SME who supply data and cyber security services into the public and private sectors.
They are looking to hire a Data Scientist to join their team, and support on a range of projects, into a range of clients and sectors.
You will be working on important government projects as part of the role, so will gain a security clearance (must be eligible ).
If you are to be considered for the role, you must have experience of Data Science in a professional environment where you have been a go-to figure for junior staff . You must also be a confident speaker, having worked in a client facing, advisor or consultancy environment. Strong ability with technologies/skills like Python (and other coding language), Cloud infrastructure, CI/CD, database technologies (SQL or NoSQL) .
If the above is a good match for your background and what you are interested in then please send a CV to or message me on WhatsApp if you have any questions
Company Details
Speech and Language Therapist - Talent Pool
Posted today
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Job Description
How would you like to be paid for five days but only work four*?
Our colleagues’ wellbeing is at the heart of everything we do at OFG, so we’re always looking for new ways to improve everyone’s work/life balance. We’re taking part in a trial of the 4-Day Working Week, meaning that you could be working one day less a week (or equivalent).
If the trial is a success, we’ll be rolling the 4DWW out across the Group – so there’s never been a more exciting time to join #teamOFG!
Are you a Speech and Language Therapist excited to work during times of transformative change? Are you experienced, or have a keen interest, in working with the challenges associated with neurodiversity (Autism, ADHD), complex and developmental trauma and complex needs? Do you want to help create a nationally important resource with the substantial backing of one of the leading providers of education for young people with SEN?
If so, we have the role for you! We are growing our Clinical Teams and are looking for Speech and Language Therapist's, throughout the UK, to work within our SEN Schools.
You will be a part of a multi-disciplinary well-being and therapeutic team who provide essential services to meet the needs of the people we care for.
We have a number of vacancies throughout the UK, and new opportunities arising in coming months. You can view all of our current vacancies at . If you do not see a role that is suitable but would like to be considered for future opportunities please submit your application via the link to this advertisement.
About the Group
Outcomes First Group is the largest independent provider of high quality special needs education. We are a vital part of local communities in England, Scotland and Wales with a renowned reputation for quality and positive outcomes for the people we educate for.
We are really proud to say that in 2024, Outcomes First Group were officially certified as a ‘Great Place to Work’ for the fifth year running.
Our divisional brands include Acorn Education and Options Autism.
For more information on the group please visit: /
Essential Criteria:
- Recognised Speech & Language Therapy degree
- Registered with HCPC and RCSLT or RCOT
- Previous experience of paid or voluntary work within a trauma or complex needs setting
- Clear and concise report writing relating to clinical and research activities
- Experience within the specialist client group. (complex communication issues relating to autism, including language disorder, dyspraxia, sensory impairment, learning disabilities/difficulties and associated challenging behaviour)
- Experience of multi-professional work with teams or services within the designated speciality preferred. Newly qualified candidates will be considered
- Ability to work independently
- Full valid UK driving licence and access to own vehicle
For further information on this role please refer the Job Description and Person Specification attached. To discuss this role in more detail, please contact:
Why work for us?
Benefits
Your health and wellbeing are important to us, so you’ll get an exceptional reward package including:
- £2,000 training allowance
- Life Assurance
- Pension scheme with options to increase your contributions
- “Your Wellbeing Matters” – access to a wide range of first-class mental health support services and physical health checks
- *You’ll work 80% of your contractual hours for 100% of your pay, giving you more time to do the things that make you happy. 4DWW is subject to successful completion of probation and is not a contractual benefit
- Family Growth Support - inclusive benefits package covering enhanced maternity and paternity leave, along with paid fertility treatment support.
And a market-leading benefit offering through our Flexible Benefits Platform, Vista, enables you to choose the package that’s right for you, including:
- A wide range of health, wellbeing, and insurance benefits
- 100’s of discount options valid in the UK and abroad
- Cycle to Work Schemes
- Electric Car Purchase Scheme
- Critical illness cover
And that’s not all, we place the outcomes of the pupils in our services at the heart of everything we do, so you’ll wake every day in the knowledge that your role will have a significant positive impact on the lives of others.
At Outcomes First Group we are committed to the safeguarding and promoting the welfare of our pupils and young people. All successful applicants will be subject to social media checks and successful applicants to a fully enhanced DBS
Job ID:
#1
#speechtherapy #psychology #occupationaltherapy #CareersinEducation #SpecialEducation #CareersinCare #CareersinSpecialEducation
Outcomes First Group is committed to carrying out a fair, thorough and efficient recruitment process in line with Keeping Children Safe in Education. Whilst we aim to keep applicants informed throughout, Outcomes First Group does not accept liability for any loss of earnings or other associated costs incurred by applicants as a result of delays or changes in the compliance process. All stages of the compliance process are subject to necessary safeguarding checks and compliance with statutory requirements, which may affect timescales.
Occupational Therapist - Talent Pool (London)
Posted today
Job Viewed
Job Description
How would you like to be paid for five days but only work four*?
Our colleagues’ wellbeing is at the heart of everything we do at OFG, so we’re always looking for new ways to improve everyone’s work/life balance. We’re taking part in a trial of the 4-Day Working Week, meaning that you could be working one day less a week (or equivalent).
If the trial is a success, we’ll be rolling the 4DWW out across the Group – so there’s never been a more exciting time to join #teamOFG!
Are you an Occupational Therapist excited to work during times of transformative change? Are you experienced, or have a keen interest, in working with the challenges associated with neurodiversity (Autism, ADHD), complex and developmental trauma and complex needs? Do you want to help create a nationally important resource with the substantial backing of one of the leading providers of education for young people with SEN?
If so, we have the role for you! We are growing our Clinical Teams and are looking for Occupational Therapists, throughout London to work within our SEN Schools.
You will be a part of a multi-disciplinary well-being and therapeutic team who provide essential services to meet the needs of the pupils we care for.
We have a number of vacancies throughout London , and new opportunities arising in coming months. You can view all of our current vacancies at . If you do not see a role that is suitable but would like to be considered for future opportunities please submit your application via the link to this advertisement.
About the Group
Outcomes First Group is the largest independent provider of high quality special needs education. We are a vital part of local communities in England, Scotland and Wales with a renowned reputation for quality and positive outcomes for the people we educate for.
We are really proud to say that in 2024, Outcomes First Group were officially certified as a ‘Great Place to Work’ for the fifth year running.
Our divisional brands include Acorn Education and Options Autism.
For more information on the group please visit: /
Essential Criteria:
- Recognised Occupational Therapy degree
- Registered with HCPC and RCSLT or RCOT
- Previous experience of paid or voluntary work within a trauma or complex needs setting
- Clear and concise report writing relating to clinical and research activities
- Experience within the specialist client group. (complex communication issues relating to autism, including language disorder, dyspraxia, sensory impairment, learning disabilities/difficulties and associated challenging behaviour)
- Experience of multi-professional work with teams or services within the designated speciality preferred. Newly qualified candidates will be considered
- Ability to work independently
- Full UK Driving Licence and access to own vehicle required
For further information on this role please refer the Job Description and Person Specification attached. To discuss this role in more detail, please contact:
Why work for us?
Benefits
Your health and wellbeing are important to us, so you’ll get an exceptional reward package including:
- £2,000 training allowance
- Life Assurance
- Pension scheme with options to increase your contributions
- “Your Wellbeing Matters” – access to a wide range of first-class mental health support services and physical health checks
- *You’ll work 80% of your contractual hours for 100% of your pay, giving you more time to do the things that make you happy. 4DWW is subject to successful completion of probation and is not a contractual benefit
- Family Growth Support - inclusive benefits package covering enhanced maternity and paternity leave, along with paid fertility treatment support.
And a market-leading benefit offering through our Flexible Benefits Platform, Vista, enables you to choose the package that’s right for you, including:
- A wide range of health, wellbeing, and insurance benefits
- 100’s of discount options valid in the UK and abroad
- Cycle to Work Schemes
- Electric Car Purchase Scheme
- Critical illness cover
And that’s not all, we place the outcomes of the pupils in our services at the heart of everything we do, so you’ll wake every day in the knowledge that your role will have a significant positive impact on the lives of others.
At Outcomes First Group we are committed to the safeguarding and promoting the welfare of our pupils and young people. All successful applicants will be subject to social media checks and successful applicants to a fully enhanced DBS
Job ID :
#1
#speechtherapy #psychology #occupationaltherapy #CareersinEducation #SpecialEducation #CareersinCare #CareersinSpecialEducation
Outcomes First Group is committed to carrying out a fair, thorough and efficient recruitment process in line with Keeping Children Safe in Education. Whilst we aim to keep applicants informed throughout, Outcomes First Group does not accept liability for any loss of earnings or other associated costs incurred by applicants as a result of delays or changes in the compliance process. All stages of the compliance process are subject to necessary safeguarding checks and compliance with statutory requirements, which may affect timescales.
Speech and Language Therapist
Posted today
Job Viewed
Job Description
Are you looking for an employer who can offer you opportunities for growth and development in your speech and language therapy career- All whilst working within a friendly multidisciplinary team in a rewarding education setting?
Do you want to have opportunities to participate in research projects, special interest groups and form part of a wider speech and language therapy network that meets regularly for training & development?
Do you want to have flexibility and be able to work creatively to deliver specialist SaLT assessment and intervention fostering independence within an education setting?
Do you want to be part of developing an enhanced speech and language therapy offer through supporting the growth of apprentices, students and therapy assistants?
How about working for an employer who has been awarded a ‘Great Place to Work’ for the 5th year running?
Does working 4 days a week with FULL pay sound like a dream!* It doesn't have to be! Have a better work/life balance and come and work for Outcomes First Group!
Job Title: Speech and Language Therapist
Location: Acorn Park School – Norfolk NR16 2HU
Salary: Up to £53,200 pro rata DOE
*Please note- basic grade SALT offers from £3,000+, Specialist from 9,500+ & Highly specialist from 8,000+*
Hours: 37.5 hours per week, Monday to Friday
Contract: Permanent ( Term time only, or flexibility around full-time contract can be discussed based on your personal circumstances)
Essential: Full valid UK driving licence and access to own vehicle
In a world where the demand for clinical support is increasing daily, we understand the importance and value of the work you carry out. Your unique skills and expertise are critical to building better outcomes for our pupils. This is why we aim to have a multidisciplinary clinical team for each of our sites to provide this vital provision in collaboration with our education teams. Creating an environment where our pupils can truly flourish and grow in independence is key.
We understand the value of helping our employees develop in their careers. For clinicians to achieve their Continued Professional Development (CPD) goals we offer a £2000 training allowance, that you can complete role specific training tailored to your individual requirements once your probation has been completed.
About the Group:
Outcomes First Group is the leading provider of world-class education. Our schools are a vital part of local communities in England, Scotland and Wales, with a renowned reputation for quality and positive outcomes for the children and young people we educate for. Our Acorn schools are there to meet the social and emotional needs of pupils who have faced trauma or adversity, equipping them for life’s important steps. Our Options Autism schools support autistic pupils to value their uniqueness and access the world in their own way. Another division, Momenta Connect, supports young people to overcome barriers and engage with education. While our most recent addition, Blenheim Schools, enables outstanding futures through high-quality independent and international schools.
Our Vision
Empower every child, whatever their ability, with a world-class education that nurtures potential, inspires lifelong learning, and equips them to thrive in a diverse and evolving world.
Our Mission
We commit to unlocking our pupils’ potential through personalised learning, innovation, and opportunity, supporting growth and aspirations.
Our Promise
- WE LISTEN. We never assume.
- WE WORK TOGETHER. To make the remarkable happen.
- WE ARE ACCOUNTABLE. To each other and for one another.
Our Promise describes the sort of people we are and our commitment to how we treat each other, work together and behave. It represents what’s truly important to us as individuals and as a team. It is easily translatable into behaviours we all practice and experience every day. It's the golden thread that runs through every leader, team and individual.
The role:
Ready to take the next step in your Speech and Language Therapist career? Join our growing, passionate team across three diverse and dynamic schools , each offering a different specialist environment to broaden your skills and experience.
We’re looking for an experienced and enthusiastic Speech and Language Therapist ready to grow and thrive in a collaborative, child-centred environment. You’ll be working with children and young people ages 4-19 with a range of needs, collaborating closely with education and clinical colleagues to support engagement, independence, and meaningful outcomes.
Working collaboratively with the education team, you will deliver bespoke Speech and Language Therapy assessment and intervention to pupils who may have experienced developmental trauma, be neurodivergent or have SEMH needs. You will work within the standards provided in the OFG Speech and Language Therapy Ways of Working. This will guide your practice within an education setting and clarify your roles and responsibilities, while taking into account the requirements of your governing and professional bodies. You will be given responsibility for holding a Speech and Language therapy caseload, with the full support of your designated clinical supervisor and site lead, also contributing to staff training and consultation as required This post would suit a resilient, creative and enthusiastic individual.
Our Clinical Teams help maintain a person-centred, empowering approach always putting the pupils we support at the forefront of everything they do. All our settings maintain a strong safeguarding culture, and the pupils we support are heard, respected, and involved in decisions that affect them. We strive for excellence, which is why we are one of the leading service providers in the UK. With this in mind, we are looking for a Speech and Language Therapist who shares our vision to use innovative approaches to enhance the quality of life and outcomes of the pupils we support.
Location: Acorn Park School – Norfolk, Acorn Park School forms part of our Options Autism brand, and is an independent specialist day school, supporting children and young people aged 4 – 19
For further information regarding this vacancy please refer to the Job Description and Person Specification attached.
Essential Criteria:
- Undergraduate or Postgraduate degree in Speech and Language Therapy
- HCPC registered
- Some relevant experience in a previously held job of engaging and working with individuals presenting with complex and diverse communication profiles
- Some knowledge of neurodiversity and trauma informed practice
- Some experience of multi-disciplinary working in a range of settings
- Some experience of communicating with/working with families/relatives and carers
- An interest in developing knowledge and skills in different areas of SaLT practice
- Good relationship building, analytical and judgmental skills
- Good communication skills (oral and written)
- Good time management and organisational skills
- Competent in core areas of SaLT practice and clear understanding of RCSLT Communication Standards
- Knowledge of different SaLT assessment tools, types of intervention and knowledge of how to formulate support plans based on needs profile
- Knowledge of legislation and its implications for both clinical practice and professional management in relation to the client group
- Ability to work collaboratively as part of the multi-disciplinary team
- Willingness to attend training and working towards further qualifications relevant to the client group supporting
- Full valid UK driving licence and access to own vehicle
Desirable:
- Some understanding of the other differences, e.g. sensory and motor, which may impact on an individual’s communication strengths, differences, traits, difficulties and needs profile
- Some evidence of understanding the relationship between arousal levels and communication
Why work for us?
Alongside working with a network of over 350 clinical colleagues with regular forums for peer reflection and practice development, Outcomes First Group offer an array of flexible benefit options:
What we offer:
- A rich and varied caseload across Neurodiversity, ASD, and complex needs
- Strong multidisciplinary support and supervision
- CPD tailored to your goals and clinical interests
- A real opportunity to help shape a developing, forward-thinking team
- Belonging to the wider Outcomes First Group clinical network
Whether you’re ready for new challenges or looking to step up and shape your practice in a supportive team – this is the place for you.
Benefits
Your health and wellbeing are important to us, so you’ll get an exceptional reward and flexible benefits package including:
- £2,000 training allowance
- Life Assurance
- Pension scheme with options to incre e your contributions
- “Your Wellbeing Matters” – access to a wide range of first-class mental health support services and physical heath checks
- *You’ll work 80% of your contractual hours for 100% of your pay, giving you more time to do the things that make you happy. 4DWW is subject to successful completion of probation and is not a contractual benefit
- Family Growth Support - inclusive benefits package covering enhanced maternity and paternity leave, along with paid fertility treatment support.
- A wide range of health, wellbeing, and insurance benefits
- 100’s of discount options valid in the UK and abroad
- Cycle to Work Schemes
- Electric Car Purchase Scheme
- Critical illness cover
At Outcomes First Group we are committed to the safeguarding and promoting the welfare of our pupils and young people. All successful applicants will be subject to social media checks and successful applicants to a fully enhanced DBS
We reserve the right to close vacancies early, please submit your application at the earliest opportunity.
Outcomes First Group is committed to carrying out a fair, thorough and efficient recruitment process in line with Keeping Children Safe in Education. Whilst we aim to keep applicants informed throughout, Outcomes First Group does not accept liability for any loss of earnings or other associated costs incurred by applicants as a result of delays or changes in the compliance process. All stages of the compliance process are subject to necessary safeguarding checks and compliance with statutory requirements, which may affect timescales.
Job Ref:
#speechltherapy#speechandlanguagetherapy#CareersinEducation#SpecialEducation#CareersinCare #CareersinSpecialEducation #Therapists
#1
Psychotherapist
Posted today
Job Viewed
Job Description
How about working for an employer who has been awarded a ‘Great Place to Work’ for the 5th year running?
Job Title: Psychotherapist
Location: Longdon Park School – Derbyshire DE65 6GU
Salary: Up to £52,000 FTE DOE
Hours: 15 hours per week, 2 days a week, days to be confirmed
Contract: Permanent – Term Time only
Essential: Full valid UK driving licence and access to own vehicle
About the role
We are looking for an experienced Psychotherapist to join our developing Clinical Team based at Longdon Park School.
In this exciting role, you will work collaboratively to deliver bespoke assessment, and intervention plans for pupils with complex communication needs, autism and associated learning and emotional needs.
You will implement a holistic, therapeutic approach to helping our pupils in their daily lives, ensuring they are safe, comfortable and healthy. Undertaking all aspects of Psychotherapy clinical duties, you will adhere to professional and regulatory guidelines, carrying out specialist individual assessments and interventions, and preparing relevant documentation, including writing reports. A significant element of this role will be working alongside the onsite clinical team to continue to develop the clinical service provision, including providing support and training to staff and parents.
Our well-established multidisciplinary Clinical Team maintain a nurturing environment where our pupils can flourish, always putting them at the forefront of everything they do. All our settings maintain a strong safeguarding culture, and our pupils are heard, respected and involved in decisions that affect them wherever possible.
When it comes to looking after our pupils we strive for excellence, which is why we are the leading service provider in the UK. With this in mind, we are looking for a Psychotherapist who shares our vision; to build incredible futures by empowering vulnerable people in the UK to be happy and to make their way in the world.
Location: Longdon Park School – Derbyshire DE65 6GU
About the Group
Outcomes First Group is the largest independent provider of special needs education. We are a vital part of local communities in England, Scotland and Wales with a renowned reputation for quality and positive outcomes for the people we educate for.
We are really proud to say that in 2024, Outcomes First Group were officially certified as a ‘Great Place to Work’ for the fifth year running.
Our divisional brands include Acorn Education and Options Autism.
For more information on the group please visit:
Essential Criteria:
- Degree qualification in specific discipline. Level 7.
- Registered member of one or more of the following bodies: HCPC, BACP, BABCP, PTUK, NCPC, UKCP
- Clear and concise report writing relating to clinical and research activities
- Experience of working with people with neurodivergence and/or complex needs (e.g., complex trauma, neurodevelopmental differences, mental health needs)
- Ability to work independently as agreed under supervision
- Experience of multi-professional work teams or services within designated speciality
- Evidence of continuing professional development relevant to the setting
- Full valid UK driving licence and access to own vehicle
What’s in it for you?
You will be working with an ambitious and driven service that’s really going places, supported by an exceptional team of likeminded individuals who are keen to learn from you. You will have the resources and time to implement your strategic vision for therapies as this role will be key to the development of the service. This is an opportunity to enrich the lives of people and make a positive difference, in a role where you have autonomy.
We offer a friendly and inclusive working environment where our people are heard, respected and hugely valued. We want our employees to come to work with energy, determination and most importantly we want them to be happy in their work. We are well aware that it is our highly skilled teams that make Outcomes First Group the success it is, and we want this to continue. This is why we provide a range of benefits designed to support you, not just in your work life but also on a personal level too. We want you to be the best you can be and offer genuine opportunities for career development and progression.
Benefits and Rewards
- Professional support network
- Contributory Pension
- Employee Rewards Hub – access to discounts, offers and cashback with 100s of retailers
- Career pathways and a dedicated learning and development team
- The Hub – employee discounts, recognition cards, well-being centre
- Cycle to Work scheme
- “Your Wellbeing Matters” Programme
- Employee Assistance Programme
- Salary Finance
- Flexible benefits scheme that allows you to adjust your benefits to suit you.
- Family Growth Support - inclusive benefits package covering enhanced maternity and paternity leave, along with paid fertility treatment support.
For further information on this role please refer the Job Description and Person Specification attached. To discuss this role in more detail, please contact:
At Outcomes First Group we are committed to the safeguarding and promoting the welfare of our pupils and young people. All successful applicants will be subject to social media checks and successful applicants to a fully enhanced DBS
We reserve the right to close vacancies early if we receive a high volume of suitable applicants.
Outcomes First Group is committed to carrying out a fair, thorough and efficient recruitment process in line with Keeping Children Safe in Education. Whilst we aim to keep applicants informed throughout, Outcomes First Group does not accept liability for any loss of earnings or other associated costs incurred by applicants as a result of delays or changes in the compliance process. All stages of the compliance process are subject to necessary safeguarding checks and compliance with statutory requirements, which may affect timescales.
Vacancy ID
#1
Forensic Psychologist - Talent Pool
Posted today
Job Viewed
Job Description
How would you like to be paid for five days but only work four*?
Our colleagues’ wellbeing is at the heart of everything we do at OFG, so we’re always looking for new ways to improve everyone’s work/life balance. We’re taking part in a trial of the 4-Day Working Week, meaning that you could be working one day less a week (or equivalent).
If the trial is a success, we’ll be rolling the 4DWW out across the Group – so there’s never been a more exciting time to join #teamOFG!
Are you a Forensic Psychologist excited to work during times of transformative change? Are you experienced, or have a keen interest, in working with the challenges associated with neurodiversity (Autism, ADHD), complex and developmental trauma and complex needs? Do you want to help create a nationally important resource with the substantial backing of one of the leading providers of education and care for young people with SEN?
If so, we have the role for you! We are growing our Clinical Teams and are looking for Forensic Psychologist's, throughout the UK, to work within our SEN Schools.
You will be a part of a multi-disciplinary well-being and therapeutic team who provide essential services to meet the needs of the people we care for.
We have a number of vacancies throughout the UK, and new opportunities arising in coming months. You can view all of our current vacancies at . If you do not see a role that is suitable but would like to be considered for future opportunities please submit your application via the link to this advertisement.
About the Group
Outcomes First Group is the largest independent provider of high quality special needs education and care. We are a vital part of local communities in England, Scotland and Wales with a renowned reputation for quality and positive outcomes for the people we educate and care for.
We are really proud to say that in 2024, Outcomes First Group were officially certified as a ‘Great Place to Work’ for the fifth year running.
Our divisional brands include Acorn Education and Options Autism.
For more information on the group please visit: /
Essential Criteria:
- Post-graduate doctoral level qualification in Psychology (clinical, counselling, forensic).
- Registered with the HCPC and BPS.
- Experience in supervising Assistant Psychologists
- Experience of working with people who have an intellectual disability and/or autism with additional needs (e.g. complex trauma, mental health needs, behaviours of concern)
- Ability to work collaboratively with a range of key partners
- Able to work sensitively with people and resolve conflict effectively
- Evidence of continuing professional development relevant to the setting
- Substantial and relevant post-qualification experience with adults and/or children.
- Full valid UK driving licence and access to a car
- Skills in the management of data are also important as the role includes collecting and analysing data to inform various pieces of service delivery, development and project work.
For further information on this role please refer the Job Description and Person Specification attached. To discuss this role in more detail, please contact:
Why work for us?
Benefits
Your health and wellbeing are important to us, so you’ll get an exceptional reward package including:
- Life Assurance
- Pension scheme with options to increase your contributions
- “Your Wellbeing Matters” – access to a wide range of first-class mental health support services and physical health checks
- *You’ll work 80% of your contractual hours for 100% of your pay, giving you more time to do the things that make you happy. 4DWW is subject to successful completion of probation and is not a contractual benefit
- Family Growth Support - inclusive benefits package covering enhanced maternity and paternity leave, along with paid fertility treatment support.
And a market-leading benefit offering through our Flexible Benefits Platform, Vista, enables you to choose the package that’s right for you, including:
- A wide range of health, wellbeing, and insurance benefits
- 100’s of discount options valid in the UK and abroad
- Cycle to Work Schemes
- Electric Car Purchase Scheme
- Critical illness cover
And that’s not all, we place the outcomes of the pupils in our services at the heart of everything we do, so you’ll wake every day in the knowledge that your role will have a significant positive impact on the lives of others.
At Outcomes First Group we are committed to the safeguarding and promoting the welfare of our pupils and young people. All successful applicants will be subject to social media checks and successful applicants to a fully enhanced DBS
Job ID:
#1
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Outcomes First Group is committed to carrying out a fair, thorough and efficient recruitment process in line with Keeping Children Safe in Education. Whilst we aim to keep applicants informed throughout, Outcomes First Group does not accept liability for any loss of earnings or other associated costs incurred by applicants as a result of delays or changes in the compliance process. All stages of the compliance process are subject to necessary safeguarding checks and compliance with statutory requirements, which may affect timescales.