9 Academic Advising jobs in the United Kingdom

A temporary opportunity, to start 18th August as a Student Learning Advisor.

To support the academic success of individual students by providing personal support through; regular guidance, tracking & target setting, referrals to other support services as appropriate and helping to contribute to students progression and career plans.

- Deliver a tutorial session that allows students the opportunity to reflect on their learning and progression whilst developing their skills that actively promote resilience, confidence and independence.

- Hold regular one to ones with students, promoting the high expectations of attendance, punctuality and behaviour.

- Maintain effective and detailed individual records for each tutee.

We are looking for someone with:

- Experience or aptitude for working successfully with young people to help ensure they achieve their goals.

- Have worked in an education, youth or community setting.

- Can build effective relationships with individuals.

- Can deliver tutorial sessions to groups of students.

Overview

To be responsible for the provision of advice and information on all aspects of customer service via a range of methods and undertake a variety of administrative and support processes, accurately maintaining all associated systems and records.

Key Responsibilities:

• Customer Service:
• Deliver professional information and advice services, responding to enquiries in person, via phone, email, and other mediums.
• Manage queries related to student incidents and emergencies promptly and confidentially, following university procedures.
• Administrative Duties:
• Utilise computer systems to create and revise documents, record customer interactions, and produce routine reports.
• Handle initial service applications, support form completion, and quality check processes for specialist services.
• Complaint Handling:
• Assist with customer complaints, attempting to resolve issues and escalating to the supervisor when necessary.
• Routine Activities:
• Undertake various administrative tasks, develop and maintain written procedures and standards, and engage in project work.
• Collaborate with internal departments to ensure high service standards.

Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment.

Tate is acting as an Employment Business in relation to this vacancy.

Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.

A temporary opportunity, to start 18th August as a Student Learning Advisor.

To support the academic success of individual students by providing personal support through; regular guidance, tracking & target setting, referrals to other support services as appropriate and helping to contribute to students progression and career plans.

- Deliver a tutorial session that allows students the opportunity to reflect on their learning and progression whilst developing their skills that actively promote resilience, confidence and independence.

- Hold regular one to ones with students, promoting the high expectations of attendance, punctuality and behaviour.

- Maintain effective and detailed individual records for each tutee.

We are looking for someone with:

- Experience or aptitude for working successfully with young people to help ensure they achieve their goals.

- Have worked in an education, youth or community setting.

- Can build effective relationships with individuals.

- Can deliver tutorial sessions to groups of students.

ABOUT GLOBALU

GlobalU is a mission-driven higher education institution that empowers learners worldwide through accessible, innovative online programmes. We are committed to transforming lives through affordable, high-quality education that prepares students for success in a rapidly evolving world. Our learner-centered approach blends academic excellence, industry relevance, and robust student support to deliver an exceptional online learning experience.

At GlobalU, we believe education should be inclusive, flexible, and designed to meet the needs of today's global workforce. We are building a platform that supports a student’s lifelong learning journey—from foundational knowledge to professional development and career advancement. By joining GlobalU, you become part of a diverse, collaborative team dedicated to reshaping the future of learning.

ROLE PURPOSE

As a Student Recruitment Advisor at GlobalU, your primary responsibility will be to engage prospective students, understand their aspirations, and guide them through the admissions process for our online courses. You will serve as a trusted advisor, offering personalised support and information that helps learners make confident, informed decisions. This role plays a critical part in achieving enrolment goals and ensuring prospective students experience a seamless and supportive journey from enquiry to enrolment.

ROLE AND RESPONSIBILITIES

• Conduct proactive outreach to prospective students through calls, emails, social media, and digital platforms
• Respond promptly and professionally to student enquiries, providing information about courses, admissions, funding, and career outcomes
• Identify students’ learning goals and career objectives to recommend suitable GlobalU programmes
• Clearly articulate GlobalU’s unique value, flexible learning model, and lifelong learning opportunities
• Address concerns and objections while providing tailored solutions
• Guide applicants through the full admissions process, including document collection and funding guidance
• Track applicant progress and ensure deadlines are met
• Provide high-quality pre-enrolment support and follow-up communications
• Maintain up-to-date knowledge of GlobalU programmes, admissions requirements, financial options, and learner support services
• Stay informed on market trends, competitor offerings, and adult learner motivations
• Maintain accurate records of all student interactions using CRM tools
• Use CRM data to prioritise leads, track engagement, and identify pipeline opportunities
• Contribute to reports on lead quality, conversion rates, and follow-up effectiveness
• Build strong, supportive relationships with prospective students
• Collaborate with Marketing, Sales Lead, and Student Success teams to ensure a smooth handoff post-enrolment
• Contribute to continuous improvement efforts by sharing student insights

ESSENTIAL SKILLS AND EXPERIENCE

• Sales Experience: Demonstrated experience in telesales, inside sales, or student recruitment—ideally in higher education or EdTech
• Communication: Excellent interpersonal skills with the ability to connect empathetically and persuasively with a global student audience
• CRM Proficiency: Skilled in using CRM platforms (e.g., Salesforce, HubSpot) to manage leads, tasks, and performance data
• Consultative Mindset: Ability to uncover goals and concerns, and propose tailored programme solutions
• Organisation: Able to manage follow-up cycles, application pipelines, and multiple priorities effectively
• Tech Literacy: Comfortable working with digital platforms, email tools, video conferencing, and scheduling tools
• Target Orientation: Motivated by targets and performance metrics, with a drive to meet and exceed enrolment goals
• Education Familiarity (Desirable): Understanding of online learning journeys, funding options, and flexible study models

KEY RESULT AREAS

• Enquiry-to-enrolment conversion rate
• Call and email engagement metrics
• CRM usage and lead data integrity
• Contribution to team enrolment targets
• Student satisfaction and pre-enrolment experience

Overview

To be responsible for the provision of advice and information on all aspects of customer service via a range of methods and undertake a variety of administrative and support processes, accurately maintaining all associated systems and records.

Key Responsibilities:

• Customer Service:
• Deliver professional information and advice services, responding to enquiries in person, via phone, email, and other mediums.
• Manage queries related to student incidents and emergencies promptly and confidentially, following university procedures.
• Administrative Duties:
• Utilise computer systems to create and revise documents, record customer interactions, and produce routine reports.
• Handle initial service applications, support form completion, and quality check processes for specialist services.
• Complaint Handling:
• Assist with customer complaints, attempting to resolve issues and escalating to the supervisor when necessary.
• Routine Activities:
• Undertake various administrative tasks, develop and maintain written procedures and standards, and engage in project work.
• Collaborate with internal departments to ensure high service standards.

Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment.

Tate is acting as an Employment Business in relation to this vacancy.

Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.

We’re looking for someone with the passion and skill to support students at the University of Bristol as part of the Students’ Union Housing Advice Service. We hope that it might be you.

It’s a new service, established in January 2025, and you will be part of its continuing development.

We provide information, advice and support to students who are experiencing a variety of housing-related issues; usually when things aren’t quite going to plan. Our advice covers areas including finding accommodation, understanding tenants’ and landlords’ rights and responsibilities, managing affordability and debt, tenant conflicts, disrepair, poor housing conditions and other breaches of tenancy and licence agreements.

We support students to understand and navigate various processes, for example formal complaints, and develop new skills, often in partnership with others at the Students’ Union, The University of Bristol and beyond. We frequently signpost students to other services that can support their wellbeing and academic success too.

You don’t have to have worked in higher education or in a students’ union before, but we are looking for someone who is experienced in advice and advocacy work, ideally housing related. You’ll be comfortable working in a fast-paced environment and someone who enjoys connecting with other people. You have excellent communication and organisational skills. You can interpret and explain complex information in a clear and simple way and are able to produce written reports and presentations to a high standard. You’re able to hold and manage your own caseload effectively, keeping accurate records on our case management system, and able to effect change and achieve positive outcomes for the students who access our service.

We’re building quality into everything that we do, and we want you to be a part of this. We listen and respond to what students tell us, we’re open to learning about lots of things, including housing law, and we reflect on the work that we do, to improve our service at every opportunity.

Our service is founded on some fundamental values, including showing kindness, empathy, respect, integrity and accountability in all that we do; it’s important that you share those.

What’s the job?

Role: Student Housing Advisor

Hours: 21 hours per week – part-time role (0.6 FTE)

Salary: Salary: £16,455 to £1,137 (pro-rata). The starting salary for this role is 7,424 FTE. The grade range for this Coordinator grade role is 7,424 to 5,228 FTE and pay can progress annually through the band in line with our pay and reward policy.

Contract: Permanent

Closing date: Monday 19th^th August 2025 at 09:00

Who are we?

Part business, part charity, part membership body – Bristol SU is a seriously fun place to work. Our professional staff do something extraordinary every day: we support student leaders to give people a voice in their education, help people get the most out of their student experience and help people make the change they want in the world. We have over 26,000 members, 400 clubs and societies, a diverse range of professional services, and an innovative strategy that will help to create an inclusive and supportive University community.

What will you bring?

• You’ll have experience in advice and advocacy, ideally within a housing setting.
• You’ll be able to confidently and effectively work under pressure, demonstrating excellent organizational skills.
• You know how to build relationships with others, showing kindness and empathy; particularly when people are in distress and dealing with a housing crisis.
• You’re a skilled communicator and understand how to work as part of a team.
• You’ll want to learn and have the enthusiasm and motivation to contribute to the development and provision of a service that supports students’ success.

Why apply?

Because you’re excited to make a difference!

We offer lots of great benefits including enhanced pay for parents taking maternity, adoption or shared parental leave, a competitive salary for the non-profit sector, a generous pension scheme and at least 40 days’ holiday. We’re committed to helping you achieve a healthy work-life balance through flexible working and are open to considering requests for part-time working. We provide professional training so that whatever your chosen field of work, with the right mix of challenge and support, you’ll gain fantastic experience, and room to develop and advance your career.

We are proud to have been recognised through numerous accreditations and awards that demonstrate our commitment to creating a positive and supportive culture. We have appeared in the Inclusive Companies top 100 list and have won a number of awards for our commitment to diversity, including best Students' Union. We also won a Third Sector Excellence Award at the 2018 Investors in People Awards. No wonder 87% of our employees would recommend Bristol SU as a great place to work!

Equality, Diversity and Inclusion are central to life at Bristol SU. We approach our work with positivity and celebrate our diverse and unique communities. Our people are proud of our values and care about creating diverse and supportive communities that are inclusive of age, disability, gender, identity, race, religion, sexual orientation and experience.

Bristol SU strives to have an inclusive culture and an environment for all, underpinned by respect and compassion, where everyone feels welcomed, included, supported, valued and safe. Bristol SU recognises that candidates from some backgrounds/ identities may face additional barriers throughout their careers and when applying for new roles across the sector. We are committed to taking positive action to expand the diversity of our staff team by offering two guaranteed interview schemes – a scheme for people of colour and a scheme for disabled people.

Be yourself, be proud of the work you do and build a career in a place that knows different is good.

Key dates

• Closing Date: 19^th August 2025 at 09:00
• Shortlisting: 19^th August to 29^th August 2025
• Interviews: week commencing 8^th September 2025

Please visit our website to download our Applicant pack for more information before submitting your application.

For general enquiries, please contact us at .