66 Administrative Professionals jobs in Watton

Job Overview

ABAEL is a well-established, family-run company, based in Norfolk and founded in 2012. We specialise in providing evidence based SLT and behaviour analytic therapy for children and families; particularly children who are autistic and/or have speech and language delays, complex communication needs and social communication difficulties. We're proud to serve the vibrant US Air Force community living in and around RAF Lakenheath, RAF Feltwell and RAF Mildenhall. Our experienced and passionate multidisciplinary team includes both SLTs and Board Certified Behaviour Analysts (BCBAs) who deliver therapy in the context of fun and motivating play-based sessions.

The main role of the Administrative Assistant is to assist the company with its day-to-day operations by providing it with confidential, efficient, and professional administration support. This role will have key responsibilities in the areas of General Administration, Billing, GDPR, Company Documents and Medical Records. The administrative assistant will work with the Directors, non-clinical and clinical staff.

Salary: £31,200 FTE

Duties

• Provide administrative support to ensure efficient operation of the office
• Manage phone calls and correspondence (emails, letters, packages) with professionalism
• Perform data entry tasks accurately and efficiently
• Maintain organised filing systems and assist with clerical duties as required
• Prepare documents and reports using Microsoft Office and Google Workspace applications
• Assist in managing schedules, appointments, and meetings for team members
• Handle basic bookkeeping tasks using QuickBooks when necessary
• Support team members with various administrative tasks as needed

Job Responsibilities

General administration:

• To assist in overseeing administrative trackers and schedules, keeping documents up to date and orderly, in coordination with the Directors and other admin and senior clinical staff
• Ensuring that all required documentation (for both clients and staff) is up to date
• Attend administration and SLT/ABA meetings as and when required
• Ensure all relevant data on the shared drive is filed within correct folders and that they are maintained, monitored, and reviewed as required
• Support the Directors and Therapists with any additional administrative tasks
• Provide administrative support during an audit
• Track authorisation expiry dates and send reminders to ensure that services are only delivered under a valid authorisation
• Create folders within Google Drive and Microsoft Teams for new beneficiaries
• Communicate with parents/caregivers to obtain beneficiary information and support with onboarding processes, ensuring that all documents are accurately completed and returned within the required time frame
• Track and monitor credentialing requirements across all staff, ensuring that ABAEL have up to date copies of required paperwork and that this is shared with payors as required
• To assist with the creation and documentation of risk assessments relating to company wide, beneficiary and staff risks

Billing:

• Compile, finalise and submit monthly billing data ensuring deadlines are met and that the processing of the data is in line with GDPR and ABAEL standards
• Conduct all the cross checks required to complete the billing and check the accuracy of billing
• Complete these in a timely manner to ensure all parties are paid on time each month
• Ensure, there is evidence in place from the parent and therapist that a session has taken place (face to face and telehealth)
• Liaise with therapists to resolve any billing or invoicing queries in a timely manner and escalate any matters to the Directors
• Update monthly analysis sheet with therapy hours for both clients and therapists

GDPR:

• Assist the admin team and Directors with maintaining GDPR compliance as per regulations
• Ensure GDPR Checklists are updated and completed by both employees and contractors on a yearly basis
• Ensure that staff and contractors only have access to the information that they need to do their jobs

Company documents and medical records:

• Prepare, submit and share medical records (such as ABA treatment plans) to payors and caregivers, whilst maintaining GDPR compliance and policies, and updating trackers accordingly
• Archive medical records following discharge and update trackers
• Create and maintain all e-documents created for company use (including beneficiary application documents, company policies and procedures, company consent forms)
• Ensure all contracts, informed consents, handbooks and associated documents are sent out, completed and returned signed by all required parties as and when required to do so
• Ensure that all documents required to be signed on a regular (e.g. annual) basis are signed and filed correctly
• Ensure all intake documents are sent to new clients and returned and put in files prior to Initial Assessment
• Send out ABA/SLT intake documents to clients, follow up with clients to get completed documentation returned and file completed documentation in beneficiary folders

Experience, Knowledge and Skills

• Proficient in Microsoft, Adobe, and Google Suite applications
• Strong organizational skills and attention to detail
• Excellent written and verbal communication skills
• Ability to handle sensitive information with discretion
• Previous experience in an administrative role is preferred
• Ability to work collaboratively in a team environment and manage lone working responsibilities effectively
• Ability to work effectively as part of a team
• Ability to work well under pressure
• Ability to manage own time and act in a self-directed way; able to proactively identify ways to meet goals and expectations
• A clean driving licence and access to your own car in order to drive to the Feltwell office when required

Job Types: Part-time, Permanent

Pay: £31,200.00 per year

Expected hours: 20 per week

Benefits:

• Company pension
• Work from home

Work Location: Hybrid remote in Thetford IP26 4BB

Company Overview

Acorn Works Limited is a leading specialist in commercial interior and office refurbishments. Our mission is to transform workspaces into functional and inspiring environments across Norfolk, Suffolk, Cambridgeshire, and beyond.

Summary

We are seeking a dedicated Administrative Assistant to join our team in our Swaffham office.

In this pivotal role, you will support our operations by managing administrative tasks that contribute to our mission of delivering exceptional refurbishment services.

Although this role is expected to be full-time over 4.5 days, usually 8.00am to 4.30pm Monday to Thursday and 8.00am to 12.00pm Fridays, we would be happy to discuss 9.00am to 2.30pm over 4 or 5 days with flexibility for the right person.

Responsibilities

• Provide administrative support to the contracts team to ensure smooth office operations.
• Organise and maintain project files, documents, and records efficiently.
• Assist in preparing estimates and quotations under the direction of the contract team.
• Handle data entry tasks accurately and promptly.
• Maintain office supplies inventory and order as needed.
• Assist with marketing using various social media platforms.
• Qualifications
• Proficient in Microsoft Office Suite (Word, Excel, and Outlook).
• Strong organisational skills with great attention to detail.
• Excellent communication skills, both written and verbal.
• Familiarity with construction industry is a plus, but not essential.
• Ability to manage multiple tasks efficiently under tight deadlines.

Call-To-Action

• If you are ready to make a significant impact within our dynamic team at Acorn Works Limited, we invite you to apply today Your expertise could be the key to transforming our office environment.

Job Types: Full-time, Part-time

Pay: £22,860.00-£28,000.00 per year

Expected hours: 20 – 36 per week

Benefits:

• Company pension
• Flexitime
• On-site parking

Language:

• English (preferred)

Work Location: In person

• Managing and directing incoming calls and correspondence (emails, post).
• Greeting visitors and clients in a professional and welcoming manner.
• Scheduling and coordinating meetings, appointments, and travel arrangements.
• Maintaining and organising physical and digital filing systems.
• Preparing and editing documents, reports, presentations, and spreadsheets.
• Assisting with data entry and maintaining databases.
• Ordering and managing office supplies and equipment.
• Providing general administrative support to various departments as needed.
• Handling confidential information with discretion and professionalism.
• Coordinating event logistics, such as room bookings and catering.
• Processing invoices and managing basic expense claims.
• Contributing to team projects and initiatives.

• Manage and maintain complex executive calendars, scheduling meetings, appointments, and conference calls.
• Coordinate all aspects of domestic and international travel, including flights, accommodations, and itineraries.
• Prepare and edit correspondence, reports, presentations, and other documents.
• Screen and prioritize incoming communications, including emails, phone calls, and mail.
• Act as a primary point of contact for executives, liaising with internal departments and external parties.
• Organize and prepare materials for meetings, including agendas, background information, and minutes.
• Manage expense reporting and invoice processing for executives.
• Handle confidential information with the utmost discretion and security.
• Assist with the planning and execution of special projects and events.
• Maintain organized filing systems, both physical and digital.
• Provide general administrative support, including data entry and office supply management.
• Facilitate seamless transitions between remote and on-site work as required by the hybrid schedule.

• Proven experience as an Executive Assistant, Personal Assistant, or in a similar administrative role, supporting senior management.
• Excellent command of the English language, both written and verbal.
• Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint) and virtual collaboration tools.
• Exceptional organizational and time-management skills, with the ability to multitask and prioritize effectively.
• Strong attention to detail and accuracy.
• High level of professionalism, discretion, and emotional intelligence.
• Ability to work independently and anticipate needs.
• Experience with travel booking and expense management systems.
• Familiarity with project management tools is a plus.
• A proactive and solution-oriented approach to challenges.

• Manage complex and dynamic executive calendars.
• Coordinate domestic and international travel arrangements.
• Prepare and distribute meeting agendas, materials, and minutes.
• Screen and prioritize incoming communications, including emails and phone calls.
• Handle confidential information with the highest level of discretion.
• Prepare reports, presentations, and other documents.
• Organize and manage office supplies and equipment.
• Assist with event planning and coordination.
• Serve as a liaison between executives and other departments or external parties.
• Perform general administrative duties as required.

• High school diploma or equivalent; Associate's or Bachelor's degree preferred.
• Proven experience as an Executive Administrative Assistant or in a similar role.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Excellent organizational and time management skills.
• Strong written and verbal communication abilities.
• Ability to multitask and prioritize effectively.
• Discretion and confidentiality are essential.
• Experience working in a hybrid model.
• Proactive and resourceful with strong problem-solving skills.

• Manage and maintain executive calendars, scheduling appointments and meetings.
• Coordinate domestic and international travel arrangements.
• Prepare and edit correspondence, reports, and presentations.
• Screen and direct phone calls and emails.
• Handle confidential information with utmost discretion.
• Organize and manage office supplies and inventory.
• Assist with event planning and coordination.
• Conduct research and compile data for various projects.
• Serve as a liaison between executives and other departments/external parties.
• Perform other administrative duties as assigned.

• Proven experience as an Administrative Assistant or Executive Assistant.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Excellent organizational and time management skills.
• Strong written and verbal communication skills.
• Ability to multitask and prioritize effectively.
• Discretion and confidentiality.
• Experience with office management systems and procedures.
• High school diploma; Associate's or Bachelor's degree preferred.
• Ability to work effectively in a hybrid work model.

• Manage complex and dynamic calendars for multiple executives, including scheduling meetings, appointments, and travel.
• Organize and coordinate internal and external meetings, prepare agendas, take minutes, and track action items.
• Prepare, proofread, and edit high-quality reports, presentations, and correspondence.
• Manage incoming and outgoing communications, including emails and phone calls, ensuring timely responses.
• Handle travel arrangements, including booking flights, accommodation, and transportation, and preparing detailed itineraries.
• Maintain and organize confidential files and records, both physical and digital.
• Assist with budget tracking and expense report preparation.
• Provide general administrative support, such as document management, data entry, and office supply management.
• Act as a primary point of contact for internal and external stakeholders, representing the executive team professionally.
• Anticipate needs and proactively address potential issues to ensure seamless workflow.
• Support special projects as assigned by executives.

• Proven experience as an Executive Administrative Assistant or in a similar senior support role.
• Excellent organizational and time management skills, with the ability to prioritize tasks effectively.
• Strong proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and virtual meeting platforms.
• Exceptional written and verbal communication skills.
• High level of discretion and confidentiality.
• Proactive approach and a keen eye for detail.
• Ability to work independently and as part of a team.
• Experience in professional services or a related industry is advantageous.
• Familiarity with CRM systems is a plus.
• Commitment to a hybrid work model, involving both remote and in-office presence in Norwich, Norfolk, UK .

• Providing high-level administrative support to senior executives, including calendar management, scheduling meetings, and coordinating travel arrangements.
• Preparing correspondence, reports, presentations, and other documents with accuracy and professionalism.
• Managing incoming communications, filtering and prioritizing as necessary.
• Organizing and maintaining electronic and physical filing systems.
• Coordinating logistics for virtual meetings and events.
• Conducting research and compiling information for various projects.
• Acting as a liaison between executives and internal/external stakeholders.
• Assisting with budget tracking and expense reporting.
• Proactively identifying and addressing potential administrative challenges.
• Maintaining strict confidentiality regarding sensitive information.

• Manage and optimize executive calendars, scheduling meetings, appointments, and conference calls.
• Arrange domestic and international travel, including flights, accommodation, and ground transportation, and prepare detailed itineraries.
• Prepare, edit, and proofread correspondence, reports, presentations, and other documents.
• Screen and prioritize incoming communications, including emails and phone calls, acting as a gatekeeper.
• Organize and manage company events, meetings, and off-sites, including logistics and catering.
• Maintain and organize physical and digital filing systems, ensuring information is easily retrievable.
• Conduct research and gather data for various projects as required by executives.
• Handle confidential and sensitive information with discretion and professionalism.
• Process expense reports and manage budgets for the executive office.
• Provide general administrative support, including preparing meeting agendas, taking minutes, and following up on action items.
• Assist with onboarding new team members and managing office supplies.
• Act as a primary point of contact for internal and external queries directed at the executive team.

• Proven experience as an Executive Assistant, Senior Administrative Assistant, or similar role, supporting C-level executives.
• Exceptional organizational and time-management skills, with the ability to prioritize effectively.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and virtual collaboration tools.
• Excellent written and verbal communication skills.
• High level of discretion and confidentiality.
• Strong problem-solving abilities and a proactive approach to anticipating needs.
• Ability to multitask and thrive in a fast-paced environment.
• Experience in travel coordination and expense management.
• A professional and polished demeanor.
• Minimum of 5 years of relevant administrative experience.
• Bachelor’s degree in Business Administration or a related field is a plus.