3422 Administrative Support jobs in Oldham
Customer Service
Posted today
Job Viewed
Job Description
Customer Service Opportunities – Support the NHS
Location: Rossendale (on-site)
Pay: £12.27 – £2.67 per hour | Double time on Bank Holidays
Contract: Temporary to Permanent
Are you passionate about helping others and making a real difference in your community?
We are working with a valued NHS partner in Rossendale who is looking for dedicated individuals with previous customer service experience to join their growing team.
These are on-site roles, offering structured shift patterns to suit different schedules. In return, you’ll be part of a fantastic organisation that truly values its people and works around family commitments where possible.
The RolesEmergency Call Handler
- p>Answering calls from members of the public
-
Recording information accurately and efficiently
-
Responding with the correct support and escalation
-
Shifts available:
-
5:00pm – 12:00am or 5:00pm – 11:00pm (4 on / 4 off rolling rota)
< li> -
12:30pm – 8:30pm (4 on / 4 off rolling rota)
-
Equipment Line Support / Customer Service Advisor
-
Speaking with prescribers and community care teams
-
Identifying equipment issues and coordinating a fast response
-
Arranging technicians to attend and resolve problems quickly
-
Shifts available:
-
8:00am – 5:00pm
-
9:00am – 6:00pm
-
10:00am – 7:00pm (fixed hours)
-
- < i>
-
Double time on Bank Holidays
-
Varied and interesting work – no two days are the same
/li> -
Temporary to permanent opportunities
-
Be part of a team that makes a difference every single day
£12.27 – £12.67 r hour
i>-
Previous customer service experience (face-to-face or telephone-based)
-
Strong communication and problem-solving skills
-
Flexibility to work the shift patterns above
-
Willingness to undergo a DBS check (certificate required)
If you have strong communication skills, enjoy problem-solving, and want to support your local community, we would love to hear from you.
To apply, please send your CV to (url removed) or call (phone number removed) for a confidential chat
Customer Service
Posted today
Job Viewed
Job Description
Customer Service Opportunities – Support the NHS
Location: Rossendale (on-site)
Pay: £12.27 – £2.67 per hour | Double time on Bank Holidays
Contract: Temporary to Permanent
Are you passionate about helping others and making a real difference in your community?
We are working with a valued NHS partner in Rossendale who is looking for dedicated individuals with previous customer service experience to join their growing team.
These are on-site roles, offering structured shift patterns to suit different schedules. In return, you’ll be part of a fantastic organisation that truly values its people and works around family commitments where possible.
The RolesEmergency Call Handler
- p>Answering calls from members of the public
-
Recording information accurately and efficiently
-
Responding with the correct support and escalation
-
Shifts available:
-
5:00pm – 12:00am or 5:00pm – 11:00pm (4 on / 4 off rolling rota)
< li> -
12:30pm – 8:30pm (4 on / 4 off rolling rota)
-
Equipment Line Support / Customer Service Advisor
-
Speaking with prescribers and community care teams
-
Identifying equipment issues and coordinating a fast response
-
Arranging technicians to attend and resolve problems quickly
-
Shifts available:
-
8:00am – 5:00pm
-
9:00am – 6:00pm
-
10:00am – 7:00pm (fixed hours)
-
- < i>
-
Double time on Bank Holidays
-
Varied and interesting work – no two days are the same
/li> -
Temporary to permanent opportunities
-
Be part of a team that makes a difference every single day
£12.27 – £12.67 r hour
i>-
Previous customer service experience (face-to-face or telephone-based)
-
Strong communication and problem-solving skills
-
Flexibility to work the shift patterns above
-
Willingness to undergo a DBS check (certificate required)
If you have strong communication skills, enjoy problem-solving, and want to support your local community, we would love to hear from you.
To apply, please send your CV to (url removed) or call (phone number removed) for a confidential chat
Customer Service
Posted today
Job Viewed
Job Description
Join Our Team as a Customer Service Representative!
Are you passionate about providing exceptional customer service? Do you thrive in a fast-paced environment where every call counts? If so, we have an exciting opportunity for you to shine!
About the Role:
We are seeking a motivated Customer Service Representative to be the first point of contact for our valued clients in the Financial Institution & Insurance sector. This is a temporary contract for 3 months, with the possibility of extension. Your primary responsibility will be to manage incoming calls, ensuring each customer feels heard and valued.
Key Details:
- Contract Type: Temporary (3 months, with potential for extension)
- Hours: Monday to Friday, 9 AM - 5 PM
- Location: Just a 10-minute walk from the train station
- Industry: Financial Institution & Insurance
What You'll Do:
- Answer incoming calls promptly and professionally.
- Provide accurate information and resolve customer inquiries effectively.
- Maintain a positive and cheerful demeanour, even in challenging situations.
- Document interactions in a clear and concise manner.
- Collaborate with team members to enhance customer experience.
What We're Looking For:
- Previous call centre experience is a must!
- Strong communication skills with the ability to connect with customers.
- A friendly and enthusiastic approach that embodies our commitment to excellent service.
- Ability to multitask and manage time efficiently.
- A proactive attitude and willingness to learn.
Why Join Us?
- Be part of a dynamic team that values your contributions.
- Gain valuable experience in the financial and insurance sectors.
- Enjoy a supportive work environment that encourages growth.
- Potential for contract extension based on performance.
If you're ready to take the next step in your career and make a difference in the lives of our customers, we want to hear from you!
How to Apply:
Send your resume and a brief cover letter highlighting your relevant experience to (insert application email/website). Don't miss out on this opportunity to join an organisation that celebrates your skills and dedication!
Get ready to make a positive impact-apply today!
We can't wait to welcome you to our team!
Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Customer Service
Posted today
Job Viewed
Job Description
Our client are looking for a positive, friendly and proactive individual to join their Customer Service team their Manchester office. You will be the first point of contact for customers via telephone, assisting with customer queries while maintaining the exceptionally high level of service they provide.
The successful candidate will be self-motivated with a strong work ethic and customer centric approach, acting as an ambassador for the brand while developing and improving processes and systems to improve efficiency and customer satisfaction.
Your key responsibilities
- Answering and dealing with all phone calls & emails promptly and efficiently, while ensuring customer satisfaction li>Liaising with the Engineers to arrange their job schedules
- Diagnose any product issues remotely, determining how each issue can be resolved & actioning next steps where necessary
- Improving the scheduling and customer service processes to ensure efficiency and customer satisfaction, in accordance with their strategic objectives
- Maintaining an excellent knowledge of our product and technical information in order to ensure each customer receives the correct information and service
Key skills
- The ability to use your own initiative on each call
- Confidence on the phone
- Great phone manner
- Problem-solving
The office is based in Manchester City Centre with free parking available
Customer Service Advisor
Posted today
Job Viewed
Job Description
(phone number removed); Rossendale | (phone number removed); £12.67 per hour | ⏰ 5pm – 11pm or 5pm – Midnight | 4 on, 4 off
(phone number removed);️ Make a real difference when it matters most
Are you calm under pressure, a great listener, and motivated by helping others? We’re looking for caring and reliable individuals to join a small, friendly contact centre in Rossendale as Night Customer Service Advisors —providing critical support to people in moments of crisis.
You’ll be the reassuring voice on the other end of the line for vulnerable individuals, including the elderly and those with health concerns, who need swift and compassionate help—sometimes in life-threatening situations.
(phone number removed); What You’ll Do- p>Respond promptly to inbound calls, using a structured script to assess and triage each situation
-
Support people experiencing falls, emergency alarms, or medical concerns
-
Contact emergency services when needed and provide clear, calm instructions
-
Use the TEC (Technology Enabled Care) system to monitor and action alerts
-
Record accurate case notes and escalate when necessary
-
Work collaboratively with internal teams to ensure seamless service
- < i>
-
Strong communication and listening skills
-
Basic IT skills and accurate data entry
-
Resilience and professionalism during emotional or urgent situations
-
Minimum 1 year’s experience in a public-facing, care, or support environment
/li> -
GCSEs in English & Maths (Grade C or above or equivalent)
-
Cultural awareness and sensitivity
-
Ability to work independently and manage time effectively
-
A Standard DBS check (can be arranged)
A calm, empathetic telephone manner—especially under pressure
/li>Ideal backgrounds include : NHS helplines, housing support, care services, Citizens Advice, mental health services, or TEC-based roles.
(phone number removed); What’s On Offer- < i>
-
Fixed night shifts: 5pm – 11pm or 5pm – midnight (4 on, 4 off)
i> -
A fully paid 5-week structured training programme
-
Supportive, close-knit team environment
-
Purpose-driven work with real impact
-
Opportunities for long-term growth and development
£12.67 per hour + holiday pay
We’d love to hear from you.
(phone number removed); Call Adele on (phone number removed)
(phone number removed); Or email your CV to (url removed)
Customer Service-Logistics
Posted 2 days ago
Job Viewed
Job Description
Staffline are Hiring!
Customer Service Advisor-Logistics
Permanent, Full-time, on-site
Day shifts
Monday-Friday, Hello Weekends!
Salary up to 35K, Depending on experience
In your role as Customer service advisor, you will build and maintain effective working relationships both internally and externally. You will be able to deal effectively with customer queries.
- To be considered for the role, Pallet Network and Transport experience is essential
In your new role as a Customer Service Advisor:
- Collate records of discussions or correspondence and track customer complaint resolution to ensure all queries, including complex and escalated issues, are managed effectively and efficiently, and customers are kept updated.
- Operations Compliance & Customer Service for the pallet networks
- Adhere to agreed customer service standards, service level agreements, policies, and procedures across all customer service functions, and deal with queries promptly and appropriately by verifying understanding, answering questions, and helping to increase efficiency and service levels.
- Establish, develop, and maintain effective working relationships with all work colleagues to ensure a ‘one team approach’ to the delivery of company performance standards and business objectives.
- Adhere to all HR, GDPR, and Health & Safety policies to ensure the Company is fully compliant.
- Oversee booking of delivery times and follow up on timed deliveries, acting where necessary to ensure customers are notified of any potential service failures.
Applicants will have previous experience in transport, pallet network, warehousing, customer service, and technical knowledge of CRM systems.
For more information, please apply!
Customer Service Administrator
Posted 2 days ago
Job Viewed
Job Description
CUSTOMER SERVICE ADMINISTRATOR
MACCLESFIELD - OFFICE BASED
UP TO 34,000 + GREAT CULTURE + GROWTH
THE OPPORTUNITY:
Get Recruited are working with an empowering business with cutting-edge technology solutions that drive success and growth who are looking for a Customer Service Administrator to provide exceptional support across the order process, from managing customer enquiries and processing sales orders to coordinating deliveries and liaising with suppliers.
In this varied role, you'll ensure every order is handled accurately and efficiently, build strong relationships with customers and service providers, and play a key part in keeping operations running smoothly.
This is a fantastic opportunity for someone with experience in Customer Service Administration, Sales Administration, Sales Support, or Supply Chain Coordination who is looking to join a collaborative and supportive team
THE ROLE:
- Process customer orders daily, ensuring accuracy and attention to detail.
- Handle all customer-related documentation including order confirmations, invoices, deliveries, and returns.
- Coordinate shipments, transportation, and distribution to ensure on-time and cost-effective deliveries.
- Track orders and proactively resolve any delivery or transport-related issues.
- Build and maintain strong relationships with customers, suppliers, and service providers.
- Maintain and update the company database to ensure records are accurate and current.
THE PERSON:
- Previous experience in a Customer Service, Sales Administration, Supply Chain, or similar role.
- Manufacturing industry experience is an advantage.
- Strong Microsoft Office skills and ideally experience using SAP.
- Able to work in a fast-paced environment and manage multiple priorities.
- Excellent communication skills with a strong customer focus.
Get Recruited is acting as an Employment Agency in relation to this vacancy.
Be The First To Know
About the latest Administrative support Jobs in Oldham !
Customer Service Assistant
Posted 2 days ago
Job Viewed
Job Description
Job Title: Customer Service Assistant
Duration: 12 months
Location: Manchester/Hybrid (four days per week in the office)
Salary: 24000 per annum
Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive.
Are you passionate about delivering exceptional client service? Do you thrive in a dynamic environment where your contributions make a real difference? If so, we want you to be a part of our vibrant Distributor Support team in the Transfer Agency business!
About the Role:
As a Customer Service Assistant, you will play a crucial role in providing outstanding support to our clients via telephone and email. Your responsibilities will include:
- Responding to client inquiries with a cheerful and professional attitude.
- Ensuring all tasks are completed on time and with attention to detail.
- Following established procedures meticulously and reporting any discrepancies.
- Collaborating with team members to complete daily, weekly, and monthly tasks efficiently.
- Escalating issues appropriately to ensure swift resolution.
What We're Looking For:
We are seeking a detail-oriented individual who is committed to delivering high-quality service. Key qualifications include:
- Excellent verbal and written communication skills.
- Strong organisational skills and the ability to multitask.
- A proactive approach to problem-solving.
- Previous experience in customer service, preferably in the banking or financial sector, is a plus.
If you're ready to embark on an exciting journey with us, we would love to hear from you! Please submit your resume and a cover letter highlighting your relevant experience and why you believe you would be a great fit for our team.
Join us and be a part of a team that is dedicated to providing top-notch client service in the banking industry. Together, we can make a positive impact on our clients' experiences!
How to Apply:
To apply for this opportunity, please apply with an up-to-date CV.
Please note that if you haven't heard from us within 48 hours, your application may not have been successful on this occasion. However, we may keep your details on file for future vacancies and contact you accordingly.
Pontoon is an equal opportunities employer and an employment consultancy.
Customer Service Advisor
Posted 2 days ago
Job Viewed
Job Description
Portfolio Credit Control are delighted to be partnered with a well established and ever-growing company who specialise within professional services. We are currently growing the Credit Control team due to continued business success and are looking to speak with hardworking and professional individuals who are keen to have the opportunity to work within a prestigious organisation.
- The position is suitable for an individual who is bright, confident, positive and an excellent communicator.
- You will need to bring a minimum of three years' experience in either a Credit Control, Customer Service role and be capable of working in a fast paced and dynamic but supportive team
- The post holder will appreciate and be able to rise to the challenge of delivering the expected performance as an active team member.
- Focusing not just on excellence in cash collection but also delivering targets in an environment of exceptional service and client care.
- A pragmatic, commercial approach to problem solving and excellent negotiation skills are all prerequisites for this rewarding role.
Day-to-Day Responsibilities
- Take full responsibility for your own daily call schedule of overdue client accounts.
- Delivering an expected 60 collection tasks every day, of combined call and email activity.
- Handling payment and service queries principally by telephone, but also by email and letter.
- Providing an excellent service when engaging with the client, handling client enquiries and making the necessary notes on our systems to maintain accurate and timely records.
- Processing debit/credit card payments.
- Liaising with Client Experience and Client Retention departments whilst also adhering to internal processes, to ensure clients' accounts operate as smoothly as possible.
- Identifying and actioning all potential retention opportunities including Direct Debit reinstatements.
- Complete requests for client account adjustments when required.
INDCC
49612BRR2
Customer Service Assistant
Posted 2 days ago
Job Viewed
Job Description
Job Title: Customer Service Assistant
Duration: 12 months
Location: Manchester/Hybrid (four days per week in the office)
Salary: 15.99 per hour PAYE
Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive.
Are you passionate about delivering exceptional client service? Do you thrive in a dynamic environment where your contributions make a real difference? If so, we want you to be a part of our vibrant Distributor Support team in the Transfer Agency business!
About the Role:
As a Customer Service Assistant, you will play a crucial role in providing outstanding support to our clients via telephone and email. Your responsibilities will include:
- Responding to client inquiries with a cheerful and professional attitude.
- Ensuring all tasks are completed on time and with attention to detail.
- Following established procedures meticulously and reporting any discrepancies.
- Collaborating with team members to complete daily, weekly, and monthly tasks efficiently.
- Escalating issues appropriately to ensure swift resolution.
What We're Looking For:
We are seeking a detail-oriented individual who is committed to delivering high-quality service. Key qualifications include:
- Excellent verbal and written communication skills.
- Strong organisational skills and the ability to multitask.
- A proactive approach to problem-solving.
- Previous experience in customer service, preferably in the banking or financial sector, is a plus.
If you're ready to embark on an exciting journey with us, we would love to hear from you! Please submit your resume and a cover letter highlighting your relevant experience and why you believe you would be a great fit for our team.
Join us and be a part of a team that is dedicated to providing top-notch client service in the banking industry. Together, we can make a positive impact on our clients' experiences!
How to Apply:
To apply for this opportunity, please apply with an up-to-date CV.
Please note that if you haven't heard from us within 48 hours, your application may not have been successful on this occasion. However, we may keep your details on file for future vacancies and contact you accordingly.
Pontoon is an equal opportunities employer and an employment consultancy.