88,349 Appointments Call Centre Officer jobs in the United Kingdom

Call Centre Agent

Darlington, North East £24000 - £30000 Annually Duval Associates

Posted 4 days ago

Job Viewed

Tap Again To Close

Job Description

permanent

Customer Service Executive  - Debt Management - Top 100 UK Employer! – Darlington DL1
£24,000 + Performance Bonus  - £30,000 OTE (No Sales)
Tailored Training - Office based - Amazing Culture & Benefits
Enjoy 25 days holiday + bank holidays , free fresh fruit, and a packed calendar of social events all year round. Plus, receive exceptional training designed just for you to help you thrive.

Monday to Sunday Shift Rotation:
Mon–Fri, 8am–8pm - 2 weekends in 6 (WFH) 9am–1pm

We want resilient problem solvers, top communicators, great listeners, and customer service experts!

Are you a natural problem-solver with a calm, confident phone manner? This role is for someone passionate about making a real difference. You’ll be on the front line – supporting customers, understanding their situations, and delivering smart, balanced solutions with care and confidence.

Join one of the UK’s Top 100 Best Companies to Work For  — a buzzing, supportive call centre team in Darlington where 90% of calls are inbound. This is not  a sales role — it’s about listening, helping, and creating real solutions.

Responsibilities:

  • Answer incoming calls quickly and professionally, ensuring all responses align with company policies and procedures.
  • li>Communicate clearly and compassionately with customers, adhering to all internal and external guidelines.
  • Provide regular feedback on call volumes and types to support team performance.
  • Use our systems efficiently to keep accurate records for both clients and customers.
  • Find balanced solutions, negotiating effectively to meet the needs of both customers and the business.

We Need:

  • Experience in a similar call centre or a fast-paced customer service environment.
  • Excellent communication and active listening skills—you must be confident and clear on the phone.
  • < i>Genuine enthusiasm, empathy, and a strong commitment to outstanding customer service.
  • The ability to quickly understand information and adapt to changing situations.
  • Confidence working independently and thriving as part of a team.
  • The capacity to stay calm, focused, and effective even under pressure.

Demi @ Duval is recruiting, get your application over today!

This advertiser has chosen not to accept applicants from your region.

Call Centre Agent

Hampshire, South East £23000 - £35000 Annually Highfield Professional Solutions Ltd

Posted 6 days ago

Job Viewed

Tap Again To Close

Job Description

permanent

Looking for a Career That Feels Meaningful?

Do you want more than just a job?

Do you want to wake up knowing your work actually matters.

Imagine being part of an industry that's quietly powering the world - right now.

Data centres are the backbone of AI, cloud computing, social media and everything digital. They are where the future is being built and they need people like you to keep growing.

We specialise in recruiting talent for the Data Centre Sector and are looking for Recruitment Consultants to join our team and play a key role in shaping the future of this industry.

Is Recruitment The Career For You?

We don't care what experience you have got.

It's about who you are.

You might have worked in recruitment, or you might never have even thought about it until now. What matters is your mindset and attitude. Skills can be learned but your mindset is what is important to us and what sets apart the most successful people from the rest.

  • Do you thrive when you're challenged?
  • Do you back yourself to figure things out, even if you don't know the answer straight away?
  • Do you want to grow, push your potential, and build something you're proud of?

If so then you could be who we are looking for.

Whether you've worked in sales, hospitality, real estate, customer service, or something completely different - if you're good with people, resilient, and driven, we can teach you the rest.

What You'll Be Doing

You will connect talented people with the companies building tomorrow's digital world.

You'll learn an industry that's growing globally, with opportunities to work across Europe, the US, and Asia.

You'll build long-term relationships and become an expert in a sector that's only going one way - up.

What You'll Need

Confidence to have real conversations with people

The drive to learn and grow quickly

The resilience to keep going when it gets hard

A genuine interest in talking to people

What You'll Get

A clear career path based on your effort and results

Uncapped earnings - your success decides your pay

Supportive training and development to build your skills

A great culture

Why This Matters

In 10 years, AI and digital infrastructure will have transformed the way we live and work.

When you look back, you can say:

"I was part of that."

This advertiser has chosen not to accept applicants from your region.

Call Centre Agent

South Tyneside, North East £12 Hourly Pin Point Recruitment

Posted 6 days ago

Job Viewed

Tap Again To Close

Job Description

temporary

Call Centre Agent

  • Four day working week
  • li>South Shields Town Centre
  • Temporary contract ongoing (potential for several months’ work)
  • < i>9am-7pm
  • £12.25 per hour

A number of Call Centre Agents are wanted to join a leading research business in South Shields.

In this role, you'll be responsible for conducting telephone surveys with a diverse range of people.

Your primary goal is to collect accurate and detailed information while providing an excellent customer experience on every call. We're looking for people who are target-driven, positive, and professional, with a strong ability to meet daily and weekly goals.

The company pride themselves on their strong client relationships, and that starts with their employees.

If you have great time management skills, a can-do attitude, and are willing to engage in training to master your craft, this is a fantastic opportunity for you.

    li>Pay: £2.25 per hour, increasing to 2.40 per hour after a successful first month. < i>Hours: 37 hours a week, working 4-day shifts between Monday and Friday (09:00 - 20:00). Occasional overtime on Saturdays may also be available.

For further details, please apply or contact Fay Scott at Pin Point Recruitment.

This advertiser has chosen not to accept applicants from your region.

Call Centre Agent

Hampshire, South East £23000 - £35000 Annually Highfield Professional Solutions Ltd

Posted 9 days ago

Job Viewed

Tap Again To Close

Job Description

permanent

Looking for a Career That Feels Meaningful?

Do you want more than just a job?

Do you want to wake up knowing your work actually matters.

Imagine being part of an industry that's quietly powering the world - right now.

Data centres are the backbone of AI, cloud computing, social media and everything digital. They are where the future is being built and they need people like you to keep growing.

We specialise in recruiting talent for the Data Centre Sector and are looking for Recruitment Consultants to join our team and play a key role in shaping the future of this industry.

Is Recruitment The Career For You?

We don't care what experience you have got.

It's about who you are.

You might have worked in recruitment, or you might never have even thought about it until now. What matters is your mindset and attitude. Skills can be learned but your mindset is what is important to us and what sets apart the most successful people from the rest.

  • Do you thrive when you're challenged?
  • Do you back yourself to figure things out, even if you don't know the answer straight away?
  • Do you want to grow, push your potential, and build something you're proud of?

If so then you could be who we are looking for.

Whether you've worked in sales, hospitality, real estate, customer service, or something completely different - if you're good with people, resilient, and driven, we can teach you the rest.

What You'll Be Doing

You will connect talented people with the companies building tomorrow's digital world.

You'll learn an industry that's growing globally, with opportunities to work across Europe, the US, and Asia.

You'll build long-term relationships and become an expert in a sector that's only going one way - up.

What You'll Need

Confidence to have real conversations with people

The drive to learn and grow quickly

The resilience to keep going when it gets hard

A genuine interest in talking to people

What You'll Get

A clear career path based on your effort and results

Uncapped earnings - your success decides your pay

Supportive training and development to build your skills

A great culture

Why This Matters

In 10 years, AI and digital infrastructure will have transformed the way we live and work.

When you look back, you can say:

"I was part of that."

This advertiser has chosen not to accept applicants from your region.

Call Centre Agent

Berkshire, South East Parkside

Posted 9 days ago

Job Viewed

Tap Again To Close

Job Description

permanent
Call Centre Agent

Salary: £25,486.56 per annum (TEMP TO PERM)

Working Hours: Monday to Friday, 9:00 am – 5:30 pm (8-hour day)

Parking: On-site parking available

Role Overview: This role involves facilitating and communicating the settlement of aviation damaged luggage claims. The focus is on delivering exceptional service while adhering to company policies, client requirements, and legislative standards.

Key Responsibilities:
  • Manage and resolve claims effectively and professionally.
  • Liaise with clients via phone and email, ensuring compliance with all guidelines.
  • Maintain accurate records of claim settlements in line with company policies.
  • Collaborate with internal teams to streamline the claims process.
  • Manage client and supplier relationships, maintaining clear and consistent communication.
Challenges:
  • Managing peer relationships while adhering to company policies.
  • Ensuring clear communication across departments to facilitate efficient claims processing.
  • Navigating high-pressure situations involving client service recovery.
Required Skills & Experience:
  • Fluent or native-level English (written and spoken) - Essential
  • Basic MS Office skills - Essential
  • GCSE (or equivalent) in Maths and English - Essential
  • Previous call centre or high-pressure sales environment experience - Desirable
What We’re Looking For:
  • Strong communication skills with a keen eye for detail.
  • Ability to handle stress professionally, especially when dealing with service recovery situations.
  • Adaptable, resilient, and able to thrive in a dynamic, fast-paced environment.
  • Collaborative and team-oriented mindset.
This advertiser has chosen not to accept applicants from your region.

Call Centre Agent

Durham, North East £13 Hourly Berry Recruitment

Posted 15 days ago

Job Viewed

Tap Again To Close

Job Description

temporary

Berry Recruitment is out looking for an experienced Administrator based in Durham.

  • Contract - 12 Months with possibility to be extended afterwards.
  • Pay - 12.60 an hour - weekly pay
  • Flexible Working Hours: Our shifts run between 08:00am and 08:00pm. We offer a rotating schedule that supports work-life balance while meeting business needs.
  • Full time in the office

Key Responsibilities

  • Process work in line with agreed procedures, business rules or scripts - Processing work could include making calls, answering telephone, emails, queries, taking messages or processing transactions.
  • Learn the procedures and understand parameters of producing a quality output.
  • Process work to the defined level of quality.
  • Resolve queries, escalate as necessary (i.e. a team leader/manager/other group), and log if appropriate.
  • To schedule and prioritise allocated work on a daily basis.
  • Distribute information and when required, work to the other team members or groups.
  • Identify and suggest areas of improvement.
  • Maintain and update information held on a data base or manually.

Experience

  • Attention to detail
  • Able to work in a team or other structured environment.
  • Articulate and able to maintain good relationships with colleagues and clients.
  • Delivers a high quality customer service in a professional manner, creating trust and confidence.
  • Excellent communicator.
  • Effective team player, who constantly displays commitment and flexibility.
  • Assimilates and applies policies and procedures consistently.
  • Accurate and timely delivery of tasks.

If you are interested, please apply with an up to date CV

Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.

This advertiser has chosen not to accept applicants from your region.

Call Centre Agent

Lancashire, North West £13 Hourly Berry Recruitment

Posted 15 days ago

Job Viewed

Tap Again To Close

Job Description

temporary

Berry Recruitment is out looking for an experienced Administrator based in Lytham St Annes.

  • Contract - 12 Months with possibility to be extended afterwards.
  • Pay - 12.60 an hour - weekly pay
  • Flexible Working Hours: Our shifts run between 08:00am and 08:00pm. We offer a rotating schedule that supports work-life balance while meeting business needs.
  • Full time in the office

Key Responsibilities

  • Process work in line with agreed procedures, business rules or scripts - Processing work could include making calls, answering telephone, emails, queries, taking messages or processing transactions.
  • Learn the procedures and understand parameters of producing a quality output.
  • Process work to the defined level of quality.
  • Resolve queries, escalate as necessary (i.e. a team leader/manager/other group), and log if appropriate.
  • To schedule and prioritise allocated work on a daily basis.
  • Distribute information and when required, work to the other team members or groups.
  • Identify and suggest areas of improvement.
  • Maintain and update information held on a data base or manually.

Experience

  • Attention to detail
  • Able to work in a team or other structured environment.
  • Articulate and able to maintain good relationships with colleagues and clients.
  • Delivers a high quality customer service in a professional manner, creating trust and confidence.
  • Excellent communicator.
  • Effective team player, who constantly displays commitment and flexibility.
  • Assimilates and applies policies and procedures consistently.
  • Accurate and timely delivery of tasks.

If you are interested, please apply with an up to date CV - CV's being reviewed on daily basis.

Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.

This advertiser has chosen not to accept applicants from your region.
Be The First To Know

About the latest Appointments call centre officer Jobs in United Kingdom !

Call Centre Agent

Durley, South East Highfield Professional Solutions Ltd

Posted 1 day ago

Job Viewed

Tap Again To Close

Job Description

full time

Looking for a Career That Feels Meaningful?

Do you want more than just a job?

Do you want to wake up knowing your work actually matters.

Imagine being part of an industry that's quietly powering the world - right now.

Data centres are the backbone of AI, cloud computing, social media and everything digital. They are where the future is being built and they need people like you to keep growing.

We specialise in recruiting talent for the Data Centre Sector and are looking for Recruitment Consultants to join our team and play a key role in shaping the future of this industry.

Is Recruitment The Career For You?

We don't care what experience you have got.

It's about who you are.

You might have worked in recruitment, or you might never have even thought about it until now. What matters is your mindset and attitude. Skills can be learned but your mindset is what is important to us and what sets apart the most successful people from the rest.

  • Do you thrive when you're challenged?
  • Do you back yourself to figure things out, even if you don't know the answer straight away?
  • Do you want to grow, push your potential, and build something you're proud of?

If so then you could be who we are looking for.

Whether you've worked in sales, hospitality, real estate, customer service, or something completely different - if you're good with people, resilient, and driven, we can teach you the rest.

What You'll Be Doing

You will connect talented people with the companies building tomorrow's digital world.

You'll learn an industry that's growing globally, with opportunities to work across Europe, the US, and Asia.

You'll build long-term relationships and become an expert in a sector that's only going one way - up.

What You'll Need

Confidence to have real conversations with people

The drive to learn and grow quickly

The resilience to keep going when it gets hard

A genuine interest in talking to people

What You'll Get

A clear career path based on your effort and results

Uncapped earnings - your success decides your pay

Supportive training and development to build your skills

A great culture

Why This Matters

In 10 years, AI and digital infrastructure will have transformed the way we live and work.

When you look back, you can say:

"I was part of that."

This advertiser has chosen not to accept applicants from your region.

Call Centre Agent

Durley, South East Highfield Professional Solutions Ltd

Posted 1 day ago

Job Viewed

Tap Again To Close

Job Description

full time

Looking for a Career That Feels Meaningful?

Do you want more than just a job?

Do you want to wake up knowing your work actually matters.

Imagine being part of an industry that's quietly powering the world - right now.

Data centres are the backbone of AI, cloud computing, social media and everything digital. They are where the future is being built and they need people like you to keep growing.

We specialise in recruiting talent for the Data Centre Sector and are looking for Recruitment Consultants to join our team and play a key role in shaping the future of this industry.

Is Recruitment The Career For You?

We don't care what experience you have got.

It's about who you are.

You might have worked in recruitment, or you might never have even thought about it until now. What matters is your mindset and attitude. Skills can be learned but your mindset is what is important to us and what sets apart the most successful people from the rest.

  • Do you thrive when you're challenged?
  • Do you back yourself to figure things out, even if you don't know the answer straight away?
  • Do you want to grow, push your potential, and build something you're proud of?

If so then you could be who we are looking for.

Whether you've worked in sales, hospitality, real estate, customer service, or something completely different - if you're good with people, resilient, and driven, we can teach you the rest.

What You'll Be Doing

You will connect talented people with the companies building tomorrow's digital world.

You'll learn an industry that's growing globally, with opportunities to work across Europe, the US, and Asia.

You'll build long-term relationships and become an expert in a sector that's only going one way - up.

What You'll Need

Confidence to have real conversations with people

The drive to learn and grow quickly

The resilience to keep going when it gets hard

A genuine interest in talking to people

What You'll Get

A clear career path based on your effort and results

Uncapped earnings - your success decides your pay

Supportive training and development to build your skills

A great culture

Why This Matters

In 10 years, AI and digital infrastructure will have transformed the way we live and work.

When you look back, you can say:

"I was part of that."

This advertiser has chosen not to accept applicants from your region.

Call Centre Agent

Newcastle upon Tyne, North East Verisure

Posted 24 days ago

Job Viewed

Tap Again To Close

Job Description

permanent

Job Description

Call Centre Agent

Newcastle, NE12 8BU

Salary: Starting at £26,133 increasing with role progression plus £1,200 performance based bonus

Working Hours: 40 hours per week

Shift Patterns : 9am - 6pm, Monday - Friday

Holidays: 21 days holidays (increases to 23 days after 12 months service) plus bank holidays off.

We are looking for Call Centre Agents to join our Customer Service department at V.


This advertiser has chosen not to accept applicants from your region.

Nearby Locations

Other Jobs Near Me

Industry

  1. request_quote Accounting
  2. work Administrative
  3. eco Agriculture Forestry
  4. smart_toy AI & Emerging Technologies
  5. school Apprenticeships & Trainee
  6. apartment Architecture
  7. palette Arts & Entertainment
  8. directions_car Automotive
  9. flight_takeoff Aviation
  10. account_balance Banking & Finance
  11. local_florist Beauty & Wellness
  12. restaurant Catering
  13. volunteer_activism Charity & Voluntary
  14. science Chemical Engineering
  15. child_friendly Childcare
  16. foundation Civil Engineering
  17. clean_hands Cleaning & Sanitation
  18. diversity_3 Community & Social Care
  19. construction Construction
  20. brush Creative & Digital
  21. currency_bitcoin Crypto & Blockchain
  22. support_agent Customer Service & Helpdesk
  23. medical_services Dental
  24. medical_services Driving & Transport
  25. medical_services E Commerce & Social Media
  26. school Education & Teaching
  27. electrical_services Electrical Engineering
  28. bolt Energy
  29. local_mall Fmcg
  30. gavel Government & Non Profit
  31. emoji_events Graduate
  32. health_and_safety Healthcare
  33. beach_access Hospitality & Tourism
  34. groups Human Resources
  35. precision_manufacturing Industrial Engineering
  36. security Information Security
  37. handyman Installation & Maintenance
  38. policy Insurance
  39. code IT & Software
  40. gavel Legal
  41. sports_soccer Leisure & Sports
  42. inventory_2 Logistics & Warehousing
  43. supervisor_account Management
  44. supervisor_account Management Consultancy
  45. supervisor_account Manufacturing & Production
  46. campaign Marketing
  47. build Mechanical Engineering
  48. perm_media Media & PR
  49. local_hospital Medical
  50. local_hospital Military & Public Safety
  51. local_hospital Mining
  52. medical_services Nursing
  53. local_gas_station Oil & Gas
  54. biotech Pharmaceutical
  55. checklist_rtl Project Management
  56. shopping_bag Purchasing
  57. home_work Real Estate
  58. person_search Recruitment Consultancy
  59. store Retail
  60. point_of_sale Sales
  61. science Scientific Research & Development
  62. wifi Telecoms
  63. psychology Therapy
  64. pets Veterinary
View All Appointments Call Centre Officer Jobs