88,349 Appointments Call Centre Officer jobs in the United Kingdom
Call Centre Agent
Posted 4 days ago
Job Viewed
Job Description
Customer Service Executive - Debt Management - Top 100 UK Employer! – Darlington DL1
£24,000 + Performance Bonus - £30,000 OTE (No Sales)
Tailored Training - Office based - Amazing Culture & Benefits
Enjoy 25 days holiday + bank holidays , free fresh fruit, and a packed calendar of social events all year round. Plus, receive exceptional training designed just for you to help you thrive.
Monday to Sunday Shift Rotation:
Mon–Fri, 8am–8pm - 2 weekends in 6 (WFH) 9am–1pm
We want resilient problem solvers, top communicators, great listeners, and customer service experts!
Are you a natural problem-solver with a calm, confident phone manner? This role is for someone passionate about making a real difference. You’ll be on the front line – supporting customers, understanding their situations, and delivering smart, balanced solutions with care and confidence.
Join one of the UK’s Top 100 Best Companies to Work For — a buzzing, supportive call centre team in Darlington where 90% of calls are inbound. This is not a sales role — it’s about listening, helping, and creating real solutions.
Responsibilities:
- Answer incoming calls quickly and professionally, ensuring all responses align with company policies and procedures. li>Communicate clearly and compassionately with customers, adhering to all internal and external guidelines.
- Provide regular feedback on call volumes and types to support team performance.
- Use our systems efficiently to keep accurate records for both clients and customers.
- Find balanced solutions, negotiating effectively to meet the needs of both customers and the business.
We Need:
- Experience in a similar call centre or a fast-paced customer service environment.
- Excellent communication and active listening skills—you must be confident and clear on the phone. < i>Genuine enthusiasm, empathy, and a strong commitment to outstanding customer service.
- The ability to quickly understand information and adapt to changing situations.
- Confidence working independently and thriving as part of a team.
- The capacity to stay calm, focused, and effective even under pressure.
Demi @ Duval is recruiting, get your application over today!
Call Centre Agent
Posted 6 days ago
Job Viewed
Job Description
Looking for a Career That Feels Meaningful?
Do you want more than just a job?
Do you want to wake up knowing your work actually matters.
Imagine being part of an industry that's quietly powering the world - right now.
Data centres are the backbone of AI, cloud computing, social media and everything digital. They are where the future is being built and they need people like you to keep growing.
We specialise in recruiting talent for the Data Centre Sector and are looking for Recruitment Consultants to join our team and play a key role in shaping the future of this industry.
Is Recruitment The Career For You?
We don't care what experience you have got.
It's about who you are.
You might have worked in recruitment, or you might never have even thought about it until now. What matters is your mindset and attitude. Skills can be learned but your mindset is what is important to us and what sets apart the most successful people from the rest.
- Do you thrive when you're challenged?
- Do you back yourself to figure things out, even if you don't know the answer straight away?
- Do you want to grow, push your potential, and build something you're proud of?
If so then you could be who we are looking for.
Whether you've worked in sales, hospitality, real estate, customer service, or something completely different - if you're good with people, resilient, and driven, we can teach you the rest.
What You'll Be Doing
You will connect talented people with the companies building tomorrow's digital world.
You'll learn an industry that's growing globally, with opportunities to work across Europe, the US, and Asia.
You'll build long-term relationships and become an expert in a sector that's only going one way - up.
What You'll Need
Confidence to have real conversations with people
The drive to learn and grow quickly
The resilience to keep going when it gets hard
A genuine interest in talking to people
What You'll Get
A clear career path based on your effort and results
Uncapped earnings - your success decides your pay
Supportive training and development to build your skills
A great culture
Why This Matters
In 10 years, AI and digital infrastructure will have transformed the way we live and work.
When you look back, you can say:
"I was part of that."
Call Centre Agent
Posted 6 days ago
Job Viewed
Job Description
Call Centre Agent
- Four day working week li>South Shields Town Centre
- Temporary contract ongoing (potential for several months’ work) < i>9am-7pm
- £12.25 per hour
A number of Call Centre Agents are wanted to join a leading research business in South Shields.
In this role, you'll be responsible for conducting telephone surveys with a diverse range of people.
Your primary goal is to collect accurate and detailed information while providing an excellent customer experience on every call. We're looking for people who are target-driven, positive, and professional, with a strong ability to meet daily and weekly goals.
The company pride themselves on their strong client relationships, and that starts with their employees.
If you have great time management skills, a can-do attitude, and are willing to engage in training to master your craft, this is a fantastic opportunity for you.
- li>Pay: £2.25 per hour, increasing to 2.40 per hour after a successful first month. < i>Hours: 37 hours a week, working 4-day shifts between Monday and Friday (09:00 - 20:00). Occasional overtime on Saturdays may also be available.
For further details, please apply or contact Fay Scott at Pin Point Recruitment.
Call Centre Agent
Posted 9 days ago
Job Viewed
Job Description
Looking for a Career That Feels Meaningful?
Do you want more than just a job?
Do you want to wake up knowing your work actually matters.
Imagine being part of an industry that's quietly powering the world - right now.
Data centres are the backbone of AI, cloud computing, social media and everything digital. They are where the future is being built and they need people like you to keep growing.
We specialise in recruiting talent for the Data Centre Sector and are looking for Recruitment Consultants to join our team and play a key role in shaping the future of this industry.
Is Recruitment The Career For You?
We don't care what experience you have got.
It's about who you are.
You might have worked in recruitment, or you might never have even thought about it until now. What matters is your mindset and attitude. Skills can be learned but your mindset is what is important to us and what sets apart the most successful people from the rest.
- Do you thrive when you're challenged?
- Do you back yourself to figure things out, even if you don't know the answer straight away?
- Do you want to grow, push your potential, and build something you're proud of?
If so then you could be who we are looking for.
Whether you've worked in sales, hospitality, real estate, customer service, or something completely different - if you're good with people, resilient, and driven, we can teach you the rest.
What You'll Be Doing
You will connect talented people with the companies building tomorrow's digital world.
You'll learn an industry that's growing globally, with opportunities to work across Europe, the US, and Asia.
You'll build long-term relationships and become an expert in a sector that's only going one way - up.
What You'll Need
Confidence to have real conversations with people
The drive to learn and grow quickly
The resilience to keep going when it gets hard
A genuine interest in talking to people
What You'll Get
A clear career path based on your effort and results
Uncapped earnings - your success decides your pay
Supportive training and development to build your skills
A great culture
Why This Matters
In 10 years, AI and digital infrastructure will have transformed the way we live and work.
When you look back, you can say:
"I was part of that."
Call Centre Agent
Posted 9 days ago
Job Viewed
Job Description
Salary: £25,486.56 per annum (TEMP TO PERM)
Working Hours: Monday to Friday, 9:00 am – 5:30 pm (8-hour day)
Parking: On-site parking available
Role Overview: This role involves facilitating and communicating the settlement of aviation damaged luggage claims. The focus is on delivering exceptional service while adhering to company policies, client requirements, and legislative standards.
Key Responsibilities:
- Manage and resolve claims effectively and professionally.
- Liaise with clients via phone and email, ensuring compliance with all guidelines.
- Maintain accurate records of claim settlements in line with company policies.
- Collaborate with internal teams to streamline the claims process.
- Manage client and supplier relationships, maintaining clear and consistent communication.
- Managing peer relationships while adhering to company policies.
- Ensuring clear communication across departments to facilitate efficient claims processing.
- Navigating high-pressure situations involving client service recovery.
- Fluent or native-level English (written and spoken) - Essential
- Basic MS Office skills - Essential
- GCSE (or equivalent) in Maths and English - Essential
- Previous call centre or high-pressure sales environment experience - Desirable
- Strong communication skills with a keen eye for detail.
- Ability to handle stress professionally, especially when dealing with service recovery situations.
- Adaptable, resilient, and able to thrive in a dynamic, fast-paced environment.
- Collaborative and team-oriented mindset.
Call Centre Agent
Posted 15 days ago
Job Viewed
Job Description
Berry Recruitment is out looking for an experienced Administrator based in Durham.
- Contract - 12 Months with possibility to be extended afterwards.
- Pay - 12.60 an hour - weekly pay
- Flexible Working Hours: Our shifts run between 08:00am and 08:00pm. We offer a rotating schedule that supports work-life balance while meeting business needs.
- Full time in the office
Key Responsibilities
- Process work in line with agreed procedures, business rules or scripts - Processing work could include making calls, answering telephone, emails, queries, taking messages or processing transactions.
- Learn the procedures and understand parameters of producing a quality output.
- Process work to the defined level of quality.
- Resolve queries, escalate as necessary (i.e. a team leader/manager/other group), and log if appropriate.
- To schedule and prioritise allocated work on a daily basis.
- Distribute information and when required, work to the other team members or groups.
- Identify and suggest areas of improvement.
- Maintain and update information held on a data base or manually.
Experience
- Attention to detail
- Able to work in a team or other structured environment.
- Articulate and able to maintain good relationships with colleagues and clients.
- Delivers a high quality customer service in a professional manner, creating trust and confidence.
- Excellent communicator.
- Effective team player, who constantly displays commitment and flexibility.
- Assimilates and applies policies and procedures consistently.
- Accurate and timely delivery of tasks.
If you are interested, please apply with an up to date CV
Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.
Call Centre Agent
Posted 15 days ago
Job Viewed
Job Description
Berry Recruitment is out looking for an experienced Administrator based in Lytham St Annes.
- Contract - 12 Months with possibility to be extended afterwards.
- Pay - 12.60 an hour - weekly pay
- Flexible Working Hours: Our shifts run between 08:00am and 08:00pm. We offer a rotating schedule that supports work-life balance while meeting business needs.
- Full time in the office
Key Responsibilities
- Process work in line with agreed procedures, business rules or scripts - Processing work could include making calls, answering telephone, emails, queries, taking messages or processing transactions.
- Learn the procedures and understand parameters of producing a quality output.
- Process work to the defined level of quality.
- Resolve queries, escalate as necessary (i.e. a team leader/manager/other group), and log if appropriate.
- To schedule and prioritise allocated work on a daily basis.
- Distribute information and when required, work to the other team members or groups.
- Identify and suggest areas of improvement.
- Maintain and update information held on a data base or manually.
Experience
- Attention to detail
- Able to work in a team or other structured environment.
- Articulate and able to maintain good relationships with colleagues and clients.
- Delivers a high quality customer service in a professional manner, creating trust and confidence.
- Excellent communicator.
- Effective team player, who constantly displays commitment and flexibility.
- Assimilates and applies policies and procedures consistently.
- Accurate and timely delivery of tasks.
If you are interested, please apply with an up to date CV - CV's being reviewed on daily basis.
Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.
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Call Centre Agent
Posted 1 day ago
Job Viewed
Job Description
Looking for a Career That Feels Meaningful?
Do you want more than just a job?
Do you want to wake up knowing your work actually matters.
Imagine being part of an industry that's quietly powering the world - right now.
Data centres are the backbone of AI, cloud computing, social media and everything digital. They are where the future is being built and they need people like you to keep growing.
We specialise in recruiting talent for the Data Centre Sector and are looking for Recruitment Consultants to join our team and play a key role in shaping the future of this industry.
Is Recruitment The Career For You?
We don't care what experience you have got.
It's about who you are.
You might have worked in recruitment, or you might never have even thought about it until now. What matters is your mindset and attitude. Skills can be learned but your mindset is what is important to us and what sets apart the most successful people from the rest.
- Do you thrive when you're challenged?
- Do you back yourself to figure things out, even if you don't know the answer straight away?
- Do you want to grow, push your potential, and build something you're proud of?
If so then you could be who we are looking for.
Whether you've worked in sales, hospitality, real estate, customer service, or something completely different - if you're good with people, resilient, and driven, we can teach you the rest.
What You'll Be Doing
You will connect talented people with the companies building tomorrow's digital world.
You'll learn an industry that's growing globally, with opportunities to work across Europe, the US, and Asia.
You'll build long-term relationships and become an expert in a sector that's only going one way - up.
What You'll Need
Confidence to have real conversations with people
The drive to learn and grow quickly
The resilience to keep going when it gets hard
A genuine interest in talking to people
What You'll Get
A clear career path based on your effort and results
Uncapped earnings - your success decides your pay
Supportive training and development to build your skills
A great culture
Why This Matters
In 10 years, AI and digital infrastructure will have transformed the way we live and work.
When you look back, you can say:
"I was part of that."
Call Centre Agent
Posted 1 day ago
Job Viewed
Job Description
Looking for a Career That Feels Meaningful?
Do you want more than just a job?
Do you want to wake up knowing your work actually matters.
Imagine being part of an industry that's quietly powering the world - right now.
Data centres are the backbone of AI, cloud computing, social media and everything digital. They are where the future is being built and they need people like you to keep growing.
We specialise in recruiting talent for the Data Centre Sector and are looking for Recruitment Consultants to join our team and play a key role in shaping the future of this industry.
Is Recruitment The Career For You?
We don't care what experience you have got.
It's about who you are.
You might have worked in recruitment, or you might never have even thought about it until now. What matters is your mindset and attitude. Skills can be learned but your mindset is what is important to us and what sets apart the most successful people from the rest.
- Do you thrive when you're challenged?
- Do you back yourself to figure things out, even if you don't know the answer straight away?
- Do you want to grow, push your potential, and build something you're proud of?
If so then you could be who we are looking for.
Whether you've worked in sales, hospitality, real estate, customer service, or something completely different - if you're good with people, resilient, and driven, we can teach you the rest.
What You'll Be Doing
You will connect talented people with the companies building tomorrow's digital world.
You'll learn an industry that's growing globally, with opportunities to work across Europe, the US, and Asia.
You'll build long-term relationships and become an expert in a sector that's only going one way - up.
What You'll Need
Confidence to have real conversations with people
The drive to learn and grow quickly
The resilience to keep going when it gets hard
A genuine interest in talking to people
What You'll Get
A clear career path based on your effort and results
Uncapped earnings - your success decides your pay
Supportive training and development to build your skills
A great culture
Why This Matters
In 10 years, AI and digital infrastructure will have transformed the way we live and work.
When you look back, you can say:
"I was part of that."
Call Centre Agent
Posted 24 days ago
Job Viewed
Job Description
Job Description
Call Centre Agent
Newcastle, NE12 8BU
Salary: Starting at £26,133 increasing with role progression plus £1,200 performance based bonus
Working Hours: 40 hours per week
Shift Patterns : 9am - 6pm, Monday - Friday
Holidays: 21 days holidays (increases to 23 days after 12 months service) plus bank holidays off.
We are looking for Call Centre Agents to join our Customer Service department at V.