4 Assistant Manager Fast Paced Career Growth In Expanding Brand City jobs in the United Kingdom

General Manager - MINCKA 

Location:  Haywards Heath, West Sussex
Salary:  £35,000 – £5,000 per annum (depending on experience)
Contract:  Full-time, permanent

About Us

MINCKA is a coffee shop obsessed with world-class standards. We serve some of the best coffee in the UK, consistently. But it’s not just about coffee. It’s about community. We’ve built a space where people feel at home, whether they’re meeting a friend, running a business meeting, or getting deep work done on their laptop. It’s a social hub, fuelled by coffee and connection.

We are seeking an exceptional General Manager with the operational discipline, leadership drive, and commercial mindset to transform performance.

This is not a role for someone who simply runs a rota and keeps the shop tidy. This is an opportunity to take ownership of a high-performing hospitality business, drive growth, and deliver results that stand out across the UK coffee sector.

The Role

As General Manager, you will have full accountability for the daily operation, financial performance, and culture of MINCKA. You will be the driving force behind efficiency, profitability, and consistent excellence.

Your responsibilities will include:

• Financial Performance  - Controlling costs, maximising revenue streams, and delivering ambitious profit targets.
• Stock Management  - Implementing elite systems to eliminate waste, track usage, and ensure complete accountability.
• Labour Efficiency  - Building lean, high-performing rotas that balance cost control with exceptional guest service.
• Revenue Growth  - Leading upselling, cross-selling, and internal marketing initiatives to increase daily sales.
• Leadership & Culture  - Inspiring your team to embrace accountability, results, and continuous improvement.
• Operational Excellence  - Maintaining flawless standards in service, cleanliness, compliance, and guest experience.

Requirements

We are looking for a results-driven operator who thrives in a high-performance environment. You will need:

• Proven management experience in hospitality (cafés, bars, restaurants, hotels, or clubs).
• A commercial mindset with evidence of driving sales and improving profitability.
• Exceptional stock and labour management skills, with a track record of reducing waste and increasing efficiency.
• The ability to lead and motivate a team through clear standards, accountability, and consistent coaching.
• Relentless attention to detail, discipline in execution, and pride in high performance.

Coffee-specific experience is not required. We value strong operational leaders who can deliver results in any hospitality setting.

Benefits

• Competitive salary of £35,000 – £45,000, pending on experience.
• A performance-led environment where results are recognised and rewarded.
• The autonomy and responsibility to treat the business as your own.
• The opportunity to lead a brand with ambition, high standards, and a clear vision for growth.
• A career-defining challenge: to push MINCKA to a stage in-which we're ready for our second location.
• Bonus: Personal Training membership worth ,000 at our sister business, Madisons Fitness

Assistant Quantity Surveyor – Fast Paced Retail & Fit-Out
Location: Croydon or London
Salary: £40,000 – £50,000 + benefits

If you enjoy working at pace and want to step up your responsibility, this is a role that will keep you moving. You'll be part of a retail and commercial fit-out team delivering high-volume projects for major supermarkets, coffee shops, and restaurants.

The Role
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Customer Service Centre Shift Lead

Location: Office based, Camberley (GU15 3YL)

Job type: Full time, Permanent (4 days on / 4 days off rotating Shift Pattern)

Ref: 1589

The Service Desk team at our Camberley office are now looking for a Customer Service Centre Shift Leader to drive our managed service offerings to a portfolio of Public Sector and Enterprise level customers. This is a pivotal role that shapes our Service Desk division. It is an office-based role, operating on a 4 days on / 4 days off shift pattern (rotating shifts, 7am-7pm / 7pm-7am).

The Service Desk is the beating heart of the Network Services organisation. They provide a 24x7 single point of contact for circa 100+ customers across the telecoms, emergency services and defence industries. The role of the service desk is crucial for ensuring customer requirements are met in relation to the creation and coordination of all incident and requests and managing customer queries.

As a Service Centre Shift Lead, you will be responsible for leading the team whilst on shift, ensuring the effective delivery of contracted services in line with the agreed service levels and business processes. You will act as a point of escalation and take ownership of major incidents outside of normal business hours.

This role has line management responsibilities of 3 team members.

The successful Service Centre Shift Lead must be a natural problem solver, tenacious and comfortable with stretching their own capabilities by working outside their comfort zone. They will constantly look at ways to improve and streamline processes and technology to ensure we remain efficient and effective in our approach to service delivery.

• People and Performance Management
  
• Incident Process Management
  
• Major Incident Management
  
• Resource Coordination
  
• Spares Management
  
• Rosta Management
  
• Escalation Management
  
• Service Level Management
  
• Implement Continuous Improvement initiatives
  
• Ensuring tickets are logged accurately and call queues are managed effectively
  
• Point of escalation for customers and expediting issues to the relevant teams
  
• Take ownership of major incidents out of hours and engage stakeholders through to resolution
  
• Meet SLAs and KPIs in line with contractual requirements and ensure the effective communication to stakeholders where targets are at risk of not being met.
  
• Support root cause of failures and conduct reviews where applicable.
  
• Evoking the business continuity plan in the event of unplanned outages Out of Hours
  
• Attend review calls, identifying and implementing improvements where required
  
• Line management of direct reports including objective setting, performance, quality and 1:1 reviews
  
• Rosta management alongside other team leaders, including holiday approvals to ensure appropriate staffing levels
  
• Coaching and mentoring team members and providing guidance to enable them to achieve their personal development plans
  
• Supporting the wider team during busy periods such as taking calls and logging tickets
  
• Provide cover for the incident manager during periods of absence
  

• Proven experience within a Service Desk / Help Desk environment
  
• Confident communicator, able to navigate difficult conversations
  
• Customer focused
  
• Able to effectively multitask
  
• Creative problem solver with the ability to work autonomously or as part of a team
  
• Effectively prioritise workload to meet targets
  
• SC Clearance, NPPV3 & Parliament Security Clearances, or the ability to obtain them (5 years MINIMUM UK residency required)
  
• Proficient in MS office tools
  
• Experience of using Remedy application
  

• ITILv4 Foundation
  
• Previous line management experience
  

A career at Telent can span sectors, roles, technologies, and customers giving you the opportunity to develop, learn new skills and make an impact. We are growing and we rely on our committed Team to deliver.

We nurture the talent that makes this happen, by our on‐going commitment to creating an inclusive culture that respects and values difference, that celebrates diverse ideas. We want everyone to feel they can be themselves and to thrive at work.

The additional benefits with this role:

• 25 days annual leave, and the option to buy or sell days annually
  
• Overtime options available
  
• Access to the Flexible Benefits portal
  
• Company matched pension scheme
  
• A range of family friendly policies
  
• Occupational health support and wellbeing Portal
  
• Discounts on Cinema, Restaurants and Shopping with Telent Reward scheme
  

Telent is a leading technology company and specialist in the design, build, support and maintenance, drawing on decades of experience in mission critical communications and technology. of the UK’s critical digital infrastructure. The work we do helps connect thousands of people and communities, using the best technology and innovation available. When you join us, you’ll have the opportunity to make a real impact on all our futures by fulfilling your potential and delivering high performance. We work together to make everyday life work better for everyone. You’ll be part of a team of more than 3,000 brilliant, dedicated people committed to getting the job done well.

We are guided by our values and behaviours:

• Be Inclusive
  
• Take Responsibility
  
• Collaborate
  
• Be Customer-focused