1568 Automotive Service Manager jobs in Bristol
Customer Service Manager
Posted today
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Customer service Manager
32,000 to 35,000 per annum, Permanent, Full-time 40 hours per week Monday to Friday, Flexible start and Finish times, BS15 Kingswood Bristol, Pension, Bonus, Free Lunch, Parking and Holidays
A leading manufacturing business who are currently seeking a customer service manager to join an expanding business. Established business of 40 years, offering stability and future progressive opportunities that will see you develop. Working and leading a team of 3, having close working relationships with further departments, this customer service manager opportunity will see you :
- Leading the customer services team to deliver exceptional customer services to clients
- Oversee all aspects of customer services operations
- Drive continuous improvements within the department
- Ensuring that customer services standards are upheld,, KPIS are met and process's within the team are upheld
- General department reporting for senior management
- Managing escalated customer queries and resolving
The successful customer service manager will have a need to hold :
- Team Leadership experience in supporting, leading, developing and being a mentor to a customer services team
- Customer services excellence focused
- Experienced in performance monitoring
- Process improvement experienced
- E-commerce platforms experience would be beneficial
- Holding ERP and CRM systems user experience
This customer service manager role would be the ideal role for someone who has worked as a customer services team leader, customer services manager or within a senior customer services role. If you are looking for an opportunity to grow, an opportunity to step up in your career or continue at a managers level, don't miss out on this fantastic opportunity.
This is an exciting opportunity to join a team orientated business with continued drive to further grow. As the customer service manager, you will gain the opportunity to feel valued for your contributions to the business which will also bring you further rewards.
Benefits include :
- Fantastic salary of 32,000 to 35,000 per annum
- Full time working hours
- Free Lunch, daily
- Profit Share Bonus
- 23 days Holiday plus Bank Holidays
- On site Parking with free electric car charging
- No bank holidays, No weekends
- Modern office Environment
Apply for your immediate consideration or call for further information on (phone number removed) or (phone number removed).
You can also apply directly to (url removed)
Travail Employment Group Ltd is acting as an Employment Agency in relation to this vacancy.
Customer Service Manager
Posted today
Job Viewed
Job Description
Customer service Manager
£32,000 to £35,000 per annum, Permanent, Full-time 40 hours per week Monday to Friday, Flexible start and Finish times, BS15 Kingswood Bristol, Pension, Bonus, Free Lunch, Parking and Holidays
A leading manufacturing business who are currently seeking a customer service manager to join an expanding business. Established business of 40 years, offering stability and future pro.
WHJS1_UKTJ
Customer Service Administrator
Posted 1 day ago
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Customer Service Administrator needed - Secure role supporting the commercial team.
Tired of job uncertainty? We are partnering with a stable, growing business seeking a talented Customer Service Administrator to join their close-knit team.
What makes this opportunity stand out?
Picture yourself in a role where your organisational skills make a difference. You will provide key administrative support to a successful commercial team, ensuring everything runs smoothly, while enjoying genuine job security and a friendly work environment.
Your rewards:
- 25,000-27,000 salary (dependent on experience).
- 23 holidays plus the eight Bank Holidays, increasing to 25 days with service.
- An annual bonus scheme to reward your hard work.
A typical day as the Customer Service Administrator:
You will start by checking customer enquiries, ensuring each one receives prompt attention. Throughout the day, you will answer the telephone, process orders, prepare quotations, and keep the CRM system updated. Your telephone and email skills will shine as you build relationships with customers.
Perfect for you if you have:
- Customer service and administration experience
- GCSEs in English and Maths (C or above)
- Experience with Word and Excel
Why wait?
Great customer service administrators keep businesses thriving. If you are ready for a secure position where your skills are valued, apply now!
Apply today - interviews taking place soon!
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Customer Service Advisor
Posted 8 days ago
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I am recruiting for a Temporary Customer Service Agent for a Client in Bristol.
Duties
- Manage incoming customer inquiries via phone and email, ensuring professional phone etiquette at all times.
- Perform data entry tasks accurately and efficiently, maintaining up-to-date records in our database.
- Communicate effectively with customers to understand their needs and provide appropriate solutions.
- Collaborate with team members to streamline processes and improve service delivery.
- Analyse customer feedback and service data to identify areas for improvement.
Experience
- Previous experience in an administrative or customer service role is preferred.
- Proficiency in data entry with attention to detail is essential.
- Strong interpersonal skills with the ability to communicate clearly and effectively.
- Experience in upselling or sales support is an advantage but not mandatory.
- A proactive attitude towards problem-solving and a willingness to learn new skills are essential for success in this role.
Hours for this role are Monday- Friday 8.30am - 5pm.
The role is based in Avonmouth.
Successful candidates will need to be available immediately or on 1 week notice.
This is an ongoing temporary role which is likely to be ongoing for at least 6 months.
COMJOB
Customer Service Advisor
Posted 8 days ago
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£12.36 per hour
Monday to Friday 9am-5pm
Office based in Bradley Stoke
ASAP start
Ongoing temporary role
We are currently recruiting for a Customer Service Advisor to work for RAC based at their office in Bradley Stoke. The office has a large, free car park and excellent public transport links. In this role of customer service advisor, you will be taking inbound calls from RAC members looking to obtain a certificate to drive abroad.
-Inbound customer service calls
-Taking details from customers about their order
-Processing details and creating driving certificate to send to the customer
INDCCP
Customer Service Administrator
Posted 13 days ago
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Job Description
Customer Service Administrator
Are you ready to step into a dynamic role that's all about turning challenges into delightful experiences? Our client is a vibrant, family-oriented squad that thrives on passion, detail, and exceptional customer service looking for a Customer Service Administrator to join their busy and growing team
What's the Job? As a key player in our Customer Service department, you'll be the heartbeat of our sales operations. From processing orders to turning frowns into smiles, you'll ensure every customer feels like a star!
Your Adventure Includes:
- Processing Orders: From payment to invoicing, keep the workflow smooth!
- Order Management: Work closely with suppliers and coordinate deliveries like a pro.
- Customer Connections: Handle inquiries with warmth via phone, email, and face-to-face.
- Problem Solver Extraordinaire: Take on challenges and resolve issues swiftly-no complaint is too tough!
- Team Collaboration: Coordinate with Marketing, Finance, and Purchasing for seamless operations.
- Stay Informed: Keep up with product launches to wow our customers!
- Process sales orders from point of payment to invoice, handling the intercompany process.
- Process print orders on BC, liaising with purchasing on print costs and delivery dates.
- Process sample requests and ensure these are raised as opportunities in capsule CRM.
- When required, support on inbound phone calls.
- Provide exceptional customer service in all levels of communications: emails, quotations, sales calls and face-to-face when required
- Prioritise and process customer orders and requests submitted by telephone, email, or via the website
- Check product availability for customer orders and order or restock items if necessary to satisfy the customer
What We're Looking For in the Customer Service Administrator :
- A friendly, approachable personality that builds relationships.
- Strong multitasking abilities and top-notch organizational skills.
- A passion for customer experience and sales know-how.
- A proactive attitude and a sense of urgency-because every moment counts
- PERSONAL SKILLS:
- A warm and friendly tone and personality that will improve customer relationships
- Query management
- Objection handling
- Sales process knowledge
EDUCATION/QUALIFICATIONS:
- Basic level Maths + English
- Relevant training in procedures required for the role
- Sales Training
- Call Handling
- Product Training
PROFESSIONAL EXPERIENCE / SKILLS:
- Ability to multitask and prioritise tasks
- Excellent time management and well-developed organisational skills
- Attention to detail
- Great verbal and written communication skills
- Relationship building and lead generation
ATTITUDINAL REQUIREMENT FOR THIS ROLE:
- Is willing to put team goals above personal goals
- Conveys a sense of urgency by taking action and being proactive as required
- Shows high level of confidence, positivity and tenacity
- Resilience by reacting positively to any obstacles is essential
- Yeovil Based
Full time- Monday to Friday- OFFICE BASED 8 am to 5 pm
25k-30k DOE
23 days holiday PLUS 8 BHols
Free Parking , pension, charity days off
Customer Service Advisor
Posted today
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Job Description
Reports To: Customer Services Manager
Location: Bristol, United Kingdom
Hours of Work: 37.5 hours per week
**Position Summary**
The Customer Services team at Bio-Techne play a key role in delivering exceptional customer service to the business key stakeholders, from initial point of contact and placing of orders, through to the aftersales service, ensuring the customer experience is exceptional throughout the entire process. This team role requires individuals who are highly motivated, are passionate about customer service, and encourage engagement with the customer.
**Essential Functions**
**The team**
+ Be the point of contact for incoming sales enquiries by telephone, e-mail and "live-chat"
+ Processing of sales orders received by email, telephone order, postal orders, and e-commerce in an accurate and efficient manner to ensure minimal errors occur.
+ Raising customer quotations, proformas and coordinate stock returns where required
+ Providing an excellent Customer Service support by working closely with other internal departments - Sales, Accounts, Despatch, Technical Service, Marketing, etc.
+ Effectively provide the customer with answers for/of any order queries or offering solutions to the queries.
+ Manage non-technical complaints that are received.
+ Manage backorder process to ensure customers are kept informed of any date changes.
+ Manage new account process and documentation required.
+ Ensure customer database is regularly updated and all information logged.
+ Ensure the after sales care and order follow up is carried out to deliver a great customer experience from start to finish of an order.
+ Gain a basic level of key product knowledge.
+ Work with internal sales teams to maximize communication and improve efficiencies within teams to ensure high levels of customer service.
+ Work as part of a team to achieve the overall goals but have the motivation to be self-driven to deliver exceptional customer service at every point of customer and interdepartmental contact.
+ Support Bio-Techne ethos of a great global offering of a quality portfolio of products and services.
+ Drive best practice and ensure maximum productivity & utilisation
**Minimum Requirements/Qualifications:**
+ General Education exam passes (or equivalent) in English and Maths
+ Experience of working in a customer focused environment
+ Fluent written and spoken English is essential.
+ Possess excellent IT skills, including experience of working with ERP/CRM platforms
**Skills required/desired:**
+ A commitment to total customer satisfaction
+ Conscientious, articulate, and possesses excellent presentation and teaching skills
+ A commitment to total customer satisfaction
+ Strong organisational and administration skills
+ German Language skill
+ Working knowledge of Microsoft D365 and or Salesforce desirable but not essential
**Personal Qualities:**
+ Ability to demonstrate a passion for customer service
+ Excellent telephone manner
+ Exceptional attention to detail, time management, and organizational skills
+ Excellent written and verbal communication skills
+ Ability to perform a wide variety of tasks and multi-task efficiently
+ Professional demeanour
+ Ability to remain calm under pressure
+ Ability to handle complaints and difficult situations
+ Ability to work in a fast-paced environment
**EPIC Attributes:**
Empowerment
Set clear goals to help ensure continuous improvement of support
Enjoy working as part of a team to deliver results, learn and share knowledge
Passion
Provide guidance and support to other team members and departments
Excellent attention to detail, time management and process management
Innovation
Outstanding problem solving and interpersonal skills
Self-directed and creative
Contribute to the success of the team and by challenging and offer suggestions/ideas and feedback
Collaboration
Work closely with all departments within EMEA to ensure superior customer support
Work closely with peers to ensure consistency of service across all areas
**Bio-Techne is committed to product quality, customer satisfaction, continued improvement, minimising environmental impacts and conserving natural resources. Environmental and quality management is an integral core value and vital part of the Bio-Techne culture.**
**Why Join Bio-Techne:**
**We offer competitive wages along with extensive benefits for employees and their families.**
**We invest in our employees' financial futures through retirement programs and an employee stock purchase plan.**
**We help our employees develop their careers through mentorship, promotional opportunities, training and development, internship programs, and more.**
**We offer an international and diverse working environment, enriched by employee resource groups; volunteer and charity events; and employee events that build a culture of caring and belonging.**
**We foster a culture of empowerment and innovation, where employees feel valued and encouraged to bring their new ideas to the table.**
**Bio-Techne is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.**
**To protect the interests of all, Bio-Techne will not accept unsolicited resumes from any source other than a candidate application. Any unsolicited resumes sent to Bio-Techne will be considered Bio-Techne property.**
Bio-Techne empowers researchers in Life Science and Clinical Diagnostics by providing high-quality reagents, instruments, custom manufacturing, and testing services. Our family of brands creates a unique portfolio of products and services.
Science is our passion; it drives us to collaborate, develop, and manufacture award-winning tools that help researchers achieve reproducible and consistent results.
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Customer Service Advisor
Posted 1 day ago
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Based at David Hathaway part of the Kinaxia Group
Full Time | Permanent Role
Are you passionate about delivering amazing customer experiences?
Do you thrive in a fast-paced, people-first environment where no two days are the same?
We're on the lookout for a proactive, detail-oriented Customer Service Executive to join our dynamic team and become a key point of contact fo.
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Customer Service Advisor
Posted 1 day ago
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Customer Service Advisor
Full Time | Fixed-Term (6-8 Weeks) | £29,113.44 per annum (pro rata)
Working Hours: Monday - Friday, 08:30-17:30 (1-hour unpaid lunch)
Location: Onsite ( Portbury)
We are currently looking for a proactive and experienced Customer Service Advisor to join our team on a temporary basis to cover long-term sickness (approximately 6-8 weeks). This is a fantastic opportunity to .
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Customer Service Administrator
Posted 1 day ago
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Are you passionate about delivering exceptional customer service? Do you enjoy speaking with customers and building lasting relationships? Are you ready to take your telesales skills to the next level?
We are currently looking for a Telesales / Customer Service Administrator to join our busy team in Newport ! Dive into an exciting career with us at Dalziel, where your expertise will contribute to dr.
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