1323 Automotive Service Manager jobs in Headington

We are looking for an experienced Customer Service Manager to join a small yet busy customer service team on a full time, permanent basis.

Benefits:

• Pension
• Cycle to Work Scheme
• Large kitchen with sofa and tv
• Free tea and coffee
• 24 days holiday
• Free life assurance & long-term sickness benefit covering 2/3rds of salary until retirement.
• Option to purchase company shares.

As the Customer Service Manager, you.

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Are you passionate about customer service and looking to take the next step in your career? A growing organisation is seeking a motivated individual to join their Internal Sales team in Milton Keynes.

This role is ideal for someone with call centre or customer service experience who thrives in a fast-paced environment and enjoys building relationships with customers.

This is a full-time office based role.

Key Responsibilities:

• Engage with customers via phone and email to promote products and services.
• Provide quotes, process orders, and ensure accuracy and timely follow-up.
• Handle enquiries with professionalism and persistence to meet customer expectations.
• Advise on product availability and pricing.
• Build and maintain strong customer relationships.
• Take ownership of personal development and contribute to team performance.

What You'll Bring:

• GCSEs (or equivalent) in Maths and English.
• Strong communication skills and a customer-first mindset.
• Experience in a call centre or customer service role.
• Confidence using Microsoft Office and data entry systems.
• A proactive attitude with a desire to grow and succeed.

What's Offered:

• Salary: 25,500pa
• 25 days annual leave (increasing with service)

This is a fantastic opportunity to join a company with a long-term vision and strong values.

Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.

We are working with a bodyshop based in Taplow, they are keen to find a Customer Service Advisor to join this busy site. Previous experience in the motor trade and/or a bodyshop is essential. CANDIDATES WITHOUT THIS WILL NOT BE CONSIDERED.

Candidates must have excellent customer service skills.

Salary will depend on experience and skill set.

If you are looking for your next opportunity then apply for this exciting role today!

Kolt Recruitment are recruiting for a Customer Service Advisor for an established accident repair centre.

Key Responsibilities:

• Book vehicles in for repair and liaise with customers.
• Organise the allocation of courtesy cars.
• Administration.
• Reporting.
• Maintain good housekeeping.

Key Requirements:

• Have experience of working in a customer service position.
• Have excellent communication and customer service skills.

If you would like any further information on this role please call Kolt Recruitment.

Berry Recruitment are NOW hiring for a committed and motivated Customer Service/Planner

Administrator to work for a small and supportive organisation in a small village near Thame, Oxfordshire.

Commutable from Thame, Haddenham, Bicester and Aylesbury.

Role: Customer Service/Planner

Salary: 29,000 - 29,000 per annum

Location: Bicester , Oxfordshire

Hours: Monday to Friday - Office Based

Key Responsibilities of the Customer Service/Planner:

• Comfortable and confident talking on the phone to internal and external people.
• Excellent time management - responding quickly and effectively to client queries/general emails.
• Responsible for managing a busy shared inbox as well as your own personal inbox.
• Scheduling and allocating works to internal engineers as well as subcontractors in a timely and efficient manner.
• Prioritising important works to ensure the SLAs are met which have been set by the client.
• Consistently updating in-house system.
• Raising various jobs and purchase orders daily.
• Working as a team to complete various daily tasks.
• Form and maintain working relationships with work colleagues, account managers, engineers and clients.

About you:

• Must have access to your own transportation due to the location.

• Great organisational and time management skills.
• Confident and comfortable communicating over the phone with internal and external parties.
• Strong written communication skills for responding to emails.
• Excellent communication skills with the ability to convey technical information clearly to non-technical users.
• Ability to form and maintain professional relationships with colleagues, account managers, engineers, and clients.
• Ability to work effectively as part of a team to complete daily tasks.
• Great attention to details.

No candidate will meet every single desired qualification we have listed. If your experience looks a little different but you think you can role; value to the role, we'd love to learn more about you!"

For more information and to apply, contact the Oxford branch of Berry Recruitment - (phone number removed) or click 'Apply Now' to submit your application.

Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.

Are you looking for a new career in sales and customer service?

Do you have the drive and ambition our client is looking for to join this award winning sales and marketing organisation; they are looking to enhance their sales advisor and customer service team with independent individuals who are capable of seeking and developing new opportunities within the sales advisor and marketing industry.

Within this opportunity you will be working alongside the best sales advisors and customer service specialists in the country whilst promoting an exciting client portfolio. You will be representing iconic brands and playing a very important role in ongoing business success while developing your skills in events environments. This opportunity provides great opportunity for progression whilst also offering uncapped financial incentives.

Successful candidates will be well-presented, self-starters who are capable of demonstrating a desire to succeed in a sales advisor and customer service environment.

Successful candidates will:

Have strong communication skills and customer service skills

Be self-motivated

Have a tenacious approach to personal development

Possess a competitive sales mentality

Have an entrepreneurial mind-set

Sales advisors and Customer Service advisors will:

Approach new and potential customers on behalf of their clients

Keep up to date with relevant client product information

Understand customer trends and market traits

Provide excellent Customer Service in a professional manner

Complete Sales and relevant paperwork to a high standard

Set individual sales targets and goals to achieve

No experience is necessary although our client welcomes candidates with any previous experience in the following areas: customer service, sales representative, marketing supervisor, sales executive, direct sales, field sales, marketing executive, retail, service supervisor, call centre, call centre inbound, marketing representative, manager, bar manager, hospitality, receptionist, warehouse, marketing assistant, front of house, direct marketing, sales assistant, and any other customer service or sales role. No previous sales and customer service experience is required but are an advantage for this self employed, commission only plus incentives role as their established coaching system and driven team are ready to coach you in all aspects of their business through their daily coaching syllabus, 'Cycle of Development'.

Apply now.

* Please note, by applying to this advert you acknowledge our privacy policy applies and give consent for Inc Recruitment to share the data you provide with our client so that they may contact you regarding the role or any other role they deem you suitable for. For more information, please see our website before applying

Customer Service Advisor

Location: Reading
Working Pattern: Full Time

Duration: Temp ongoing, TBC

Hourly Rate: 12.50 per hour

Are you passionate about supporting people and creating a vibrant community? Our client is looking for a cheerful and organised Customer Service Advisor to join their dynamic team! This is an exciting opportunity to play a vital role in enhancing experiences and ensuring smooth operations within a residential scheme.

Key Responsibilities:

• Be the friendly voice answering queries via phone, email, or in person.
• Handle inquiries from residents, parents, universities, and stakeholders.
• Respond promptly to feedback and concerns, making sure residents feel heard and valued.
• Log customer issues and channel them to management as needed.

• Manage the distribution of post and oversee the parcel pick-up system.
• Create and share vibrant signage for notice boards throughout the scheme.
• draught written correspondence at the request of the management team.

• Welcome visitors with a warm smile while performing front-of-house and reception duties.
• Assist with various front-of-house tasks as they arise.

• Verify returned licence acceptances and ensure all necessary documents are in place.
• Prepare arrival packs filled with essential information for new residents.

• Conduct room viewings with enthusiasm.
• Perform thorough room inspections before new residents move in.
• Attend to regular inspections of residents' rooms, ensuring everything is in tip-top shape.
• Assist with show flat viewings and open days, especially during busy move-in and move-out weekends.

• Provide assistance to the Assistant Scheme Manager with various administrative tasks.
• Support room maintenance requests from other management team members.

• Keep our social media channels lively and engaging with regular updates.

Skills and Competencies:

• Strong organisational skills to keep everything running smoothly.
• Excellent communication skills to connect with people and staff alike.
• Meticulous attention to detail to ensure nothing is overlooked.
• Ability to work independently while also thriving in a team environment.

Working Conditions:

• Monday to Friday, 09:00 to 17:30 with a 30-minute lunch break.

If you're ready to make a difference in the lives of people and contribute to a thriving community, we want to hear from you! Join our client as a Customer Service Advisor and be part of an enthusiastic team!

Apply now and help us create a welcoming and supportive environment for all!

Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Join Our Team as a Customer Service Representative!

Location: Newbury, West Berkshire

Contract Type: Temporary to Permanent

Hourly Pay: 13.50 per hour

Are you a customer-focused professional with a passion for providing exceptional service? Do you thrive in a dynamic environment where your skills can shine? If so, we have an exciting opportunity for you!

As a Customer Service Representative, you will play a pivotal role in ensuring our clients receive the highest level of support. You'll be the friendly voice our customers can rely on, making a real difference in their experience with our organisation.

Key Responsibilities:

• Process repair and work orders, including managing loaner equipment
• Arrange returns and collections, ensuring accurate proof of delivery and pricing requests
• Handle incoming emails and calls with professionalism and enthusiasm
• Proactively communicate with both internal and external customers
• Investigate and resolve invoice disputes efficiently
• Log issues and follow up on resolutions, ensuring customers are kept informed
• Collaborate with colleagues to prioritise tasks and streamline processes
• Mentor and support junior customer service representatives

What We're Looking For:

Experience/Skills:

• Previous experience in technical customer service, order management, or contact centre roles
• Proven ability to build strong relationships with customers and colleagues
• Excellent communication skills, both verbal and written
• Advanced knowledge of MS Excel, MS Outlook, MS Word, and ERP systems
• Ability to handle difficult situations independently and calmly
• Strong customer focus with a positive, can-do attitude
• Ability to work under pressure while maintaining effective communication
• Proven problem-solving skills and the ability to prioritise workload
• A collaborative spirit with a drive for high-performance standards
• Integrity and the willingness to take the initiative in process improvements

Ready to take the next step in your career? If you're excited about making a difference and providing top-notch customer service, we want to hear from you!

Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.