2368 Call Center Professional jobs in Pen y Park

Full time : Permanent

Salary : £25,087 rising to £5,684 after 8 months in role, plus uncapped commission

Location:  Merthyr Tydfil Contact Centre

Address:  Rhydycar Business Park, Merthyr Tydfil, CF48 1DH

If you’re a natural when it comes to connecting with people – building relationships and understanding their needs – you could be a great fit for a Sales Advisor role with EE.

At EE, we’re harnessing the power of technology to bring people together and change their lives for the better. Join our Merthyr Sales Team and you’ll play a part in this by talking to customers over the phone and helping them choose the right products and services. It’s a chance to make a meaningful impact in a fun, fast-moving environment.

You don’t need sales experience to join us. We look for people who are resilient and driven, who’ve proved they can achieve their targets at work. We’ll provide the comprehensive training you need to make sure you feel confident talking about our amazing tech products and services.

No two calls are the same, so your ability to adapt and stay motivated in a sales environment will be key to your success.

We understand that life is always changing, so we help our people work flexibly – for example, allowing you to schedule your own breaks or bank time to take off so you don’t miss important events or appointments.

What's in it for you?

• Competitive Salary : Starting at £25,087, rising to £25,6 after 8 months, plus an uncapped commission scheme
• Online GP : Access to a private GP 24/7 for you and your immediate family, at no cost to you
• Paid Carer's Leave : Market- leading carers leave with up to 2 weeks off to support colleagues caring for family or friends.
• Family Leave : Equalised maternity, paternity, and adoption leave to give all parents 18 weeks’ full pay and 8 weeks’ half pay in the first year.
• Huge Discounts : Save on EE & BT products, including mobile and broadband.
• Career Development : Support in achieving the career you want without limits.
• Volunteering Days : Give back to your local community.
• Optional Private Healthcare and Dental : Protection for you and your family.

Join EE for a great team culture, meaningful support, and tailored training to help you build a lasting career. What are you waiting for? Find out more and apply at…

Full time : Sales Apprenticeship

Hourly rate: £11.09

Address: Rhydycar Business Park, Merthyr Tydfil, CF48 1DH

If you’re a natural when it comes to connecting with people – building relationships and understanding their needs – you could be a great fit for our Sales Advisor Apprenticeship.

At EE, we’re harnessing the power of technology to bring people together and change their lives for the better. Join our Merthyr Sales Team and you’ll play a part in this by talking to customers over the phone and helping them choose the right products and services. It’s a chance to make a meaningful impact in a fun, fast-moving environment.

You don’t need sales experience to join us. We look for people who are resilient and driven, who’ve proved they can achieve their targets at work. We’ll provide the comprehensive training you need to make sure you feel confident talking about our amazing tech products and services.

Alongside working, you will also complete a Level 2 NVQ in Customer Service as part of our Apprenticeship. 

Your Future With Us 

We are passionate about helping you progress your career and are committed to your growth and development. When the time is right for you, we’ll be right there and will do everything we can to help you get to where you want to be. 

Enrolling onto our Aspire programme for example will give you the opportunity to learn a whole new subject and begin a career in your area of interest regardless of your experience. Areas of interest include Human Resources, Marketing, Finance, Design, Reporting, Management and much more, we have it all. 

Our Aspire programme is just one example of how we can help you move your career forwards, and if you’d like to know more just ask! 

Wondering If You’re What We’re Looking For? 

We believe in a completely personal environment, where you’re treated like you want to be treated. We’re committed to working together to build a community where everyone feels they belong. Whatever your age, race, sexuality, disability, religion or gender identity, we recognise and celebrate our differences and embrace diversity at all levels. Everyone is welcome at EE. 

Wondering What’s In It For You? 

Being part of the EE family brings a huge number of benefits including the below: 

• A great starting salary of £21,620, plus incentives throughout the year 

• Our Smart working model which supports you to create a flexible working routine that works for you 

• Huge discounts of EE & BT products including your Mobile and Broadband – saving you hundreds of pounds every year 

• Brand new sites! We are currently refurbing all our contact centres to make them state of the art and a great place to work 

• Volunteering days, so you can give back to your local community 

• Optional Private Healthcare and Dental, for you and the family 

• A share scheme where you can invest in the company at a discounted rate 

• 25 days holiday with the option to buy more 

• Optional Pension scheme to protect your future 

• Critical Illness cover 

• Gym membership discounts 

• Discounts off attractions for the family all year round 

The smaller bits like; free parking on our sites, free tea and coffee, and even a concierge 

What Are You Waiting For? 

If you think you’d be a great fit we’d love to hear from you. Reach out to get the conversation started! 

Full time : Permanent

Salary : £25,087 rising to £5,684 after 8 months in role, plus uncapped commission

Location:  Merthyr Tydfil Contact Centre

Address:  Rhydycar Business Park, Merthyr Tydfil, CF48 1DH

If you’re a natural when it comes to connecting with people – building relationships and understanding their needs – you could be a great fit for a Sales Advisor role with EE.

At EE, we’re harnessing the power of technology to bring people together and change their lives for the better. Join our Merthyr Sales Team and you’ll play a part in this by talking to customers over the phone and helping them choose the right products and services. It’s a chance to make a meaningful impact in a fun, fast-moving environment.

You don’t need sales experience to join us. We look for people who are resilient and driven, who’ve proved they can achieve their targets at work. We’ll provide the comprehensive training you need to make sure you feel confident talking about our amazing tech products and services.

No two calls are the same, so your ability to adapt and stay motivated in a sales environment will be key to your success.

We understand that life is always changing, so we help our people work flexibly – for example, allowing you to schedule your own breaks or bank time to take off so you don’t miss important events or appointments.

What's in it for you?

• Competitive Salary : Starting at £25,087, rising to £25,6 after 8 months, plus an uncapped commission scheme
• Online GP : Access to a private GP 24/7 for you and your immediate family, at no cost to you
• Paid Carer's Leave : Market- leading carers leave with up to 2 weeks off to support colleagues caring for family or friends.
• Family Leave : Equalised maternity, paternity, and adoption leave to give all parents 18 weeks’ full pay and 8 weeks’ half pay in the first year.
• Huge Discounts : Save on EE & BT products, including mobile and broadband.
• Career Development : Support in achieving the career you want without limits.
• Volunteering Days : Give back to your local community.
• Optional Private Healthcare and Dental : Protection for you and your family.

Join EE for a great team culture, meaningful support, and tailored training to help you build a lasting career. What are you waiting for? Find out more and apply at…

Full time : Sales Apprenticeship

Hourly rate: £11.09

Address: Rhydycar Business Park, Merthyr Tydfil, CF48 1DH

If you’re a natural when it comes to connecting with people – building relationships and understanding their needs – you could be a great fit for our Sales Advisor Apprenticeship.

At EE, we’re harnessing the power of technology to bring people together and change their lives for the better. Join our Merthyr Sales Team and you’ll play a part in this by talking to customers over the phone and helping them choose the right products and services. It’s a chance to make a meaningful impact in a fun, fast-moving environment.

You don’t need sales experience to join us. We look for people who are resilient and driven, who’ve proved they can achieve their targets at work. We’ll provide the comprehensive training you need to make sure you feel confident talking about our amazing tech products and services.

Alongside working, you will also complete a Level 2 NVQ in Customer Service as part of our Apprenticeship. 

Your Future With Us 

We are passionate about helping you progress your career and are committed to your growth and development. When the time is right for you, we’ll be right there and will do everything we can to help you get to where you want to be. 

Enrolling onto our Aspire programme for example will give you the opportunity to learn a whole new subject and begin a career in your area of interest regardless of your experience. Areas of interest include Human Resources, Marketing, Finance, Design, Reporting, Management and much more, we have it all. 

Our Aspire programme is just one example of how we can help you move your career forwards, and if you’d like to know more just ask! 

Wondering If You’re What We’re Looking For? 

We believe in a completely personal environment, where you’re treated like you want to be treated. We’re committed to working together to build a community where everyone feels they belong. Whatever your age, race, sexuality, disability, religion or gender identity, we recognise and celebrate our differences and embrace diversity at all levels. Everyone is welcome at EE. 

Wondering What’s In It For You? 

Being part of the EE family brings a huge number of benefits including the below: 

• A great starting salary of £21,620, plus incentives throughout the year 

• Our Smart working model which supports you to create a flexible working routine that works for you 

• Huge discounts of EE & BT products including your Mobile and Broadband – saving you hundreds of pounds every year 

• Brand new sites! We are currently refurbing all our contact centres to make them state of the art and a great place to work 

• Volunteering days, so you can give back to your local community 

• Optional Private Healthcare and Dental, for you and the family 

• A share scheme where you can invest in the company at a discounted rate 

• 25 days holiday with the option to buy more 

• Optional Pension scheme to protect your future 

• Critical Illness cover 

• Gym membership discounts 

• Discounts off attractions for the family all year round 

The smaller bits like; free parking on our sites, free tea and coffee, and even a concierge 

What Are You Waiting For? 

If you think you’d be a great fit we’d love to hear from you. Reach out to get the conversation started! 

Full time : Permanent

Salary : £25,087 rising to £5,684 after 8 months in role, plus uncapped commission

Location:  Merthyr Tydfil Contact Centre

Address:  Rhydycar Business Park, Merthyr Tydfil, CF48 1DH

If you’re a natural when it comes to connecting with people – building relationships and understanding their needs – you could be a great fit for a Sales Advisor role with EE.

At EE, we’re harnessing the power of technology to bring people together and change their lives for the better. Join our Merthyr Sales Team and you’ll play a part in this by talking to customers over the phone and helping them choose the right products and services. It’s a chance to make a meaningful impact in a fun, fast-moving environment.

You don’t need sales experience to join us. We look for people who are resilient and driven, who’ve proved they can achieve their targets at work. We’ll provide the comprehensive training you need to make sure you feel confident talking about our amazing tech products and services.

No two calls are the same, so your ability to adapt and stay motivated in a sales environment will be key to your success.

We understand that life is always changing, so we help our people work flexibly – for example, allowing you to schedule your own breaks or bank time to take off so you don’t miss important events or appointments.

What's in it for you?

• Competitive Salary : Starting at £25,087, rising to £25,6 after 8 months, plus an uncapped commission scheme
• Online GP : Access to a private GP 24/7 for you and your immediate family, at no cost to you
• Paid Carer's Leave : Market- leading carers leave with up to 2 weeks off to support colleagues caring for family or friends.
• Family Leave : Equalised maternity, paternity, and adoption leave to give all parents 18 weeks’ full pay and 8 weeks’ half pay in the first year.
• Huge Discounts : Save on EE & BT products, including mobile and broadband.
• Career Development : Support in achieving the career you want without limits.
• Volunteering Days : Give back to your local community.
• Optional Private Healthcare and Dental : Protection for you and your family.

Join EE for a great team culture, meaningful support, and tailored training to help you build a lasting career. What are you waiting for? Find out more and apply at…

Full time : Sales Apprenticeship

Hourly rate: £11.09

Address: Rhydycar Business Park, Merthyr Tydfil, CF48 1DH

If you’re a natural when it comes to connecting with people – building relationships and understanding their needs – you could be a great fit for our Sales Advisor Apprenticeship.

At EE, we’re harnessing the power of technology to bring people together and change their lives for the better. Join our Merthyr Sales Team and you’ll play a part in this by talking to customers over the phone and helping them choose the right products and services. It’s a chance to make a meaningful impact in a fun, fast-moving environment.

You don’t need sales experience to join us. We look for people who are resilient and driven, who’ve proved they can achieve their targets at work. We’ll provide the comprehensive training you need to make sure you feel confident talking about our amazing tech products and services.

Alongside working, you will also complete a Level 2 NVQ in Customer Service as part of our Apprenticeship. 

Your Future With Us 

We are passionate about helping you progress your career and are committed to your growth and development. When the time is right for you, we’ll be right there and will do everything we can to help you get to where you want to be. 

Enrolling onto our Aspire programme for example will give you the opportunity to learn a whole new subject and begin a career in your area of interest regardless of your experience. Areas of interest include Human Resources, Marketing, Finance, Design, Reporting, Management and much more, we have it all. 

Our Aspire programme is just one example of how we can help you move your career forwards, and if you’d like to know more just ask! 

Wondering If You’re What We’re Looking For? 

We believe in a completely personal environment, where you’re treated like you want to be treated. We’re committed to working together to build a community where everyone feels they belong. Whatever your age, race, sexuality, disability, religion or gender identity, we recognise and celebrate our differences and embrace diversity at all levels. Everyone is welcome at EE. 

Wondering What’s In It For You? 

Being part of the EE family brings a huge number of benefits including the below: 

• A great starting salary of £21,620, plus incentives throughout the year 

• Our Smart working model which supports you to create a flexible working routine that works for you 

• Huge discounts of EE & BT products including your Mobile and Broadband – saving you hundreds of pounds every year 

• Brand new sites! We are currently refurbing all our contact centres to make them state of the art and a great place to work 

• Volunteering days, so you can give back to your local community 

• Optional Private Healthcare and Dental, for you and the family 

• A share scheme where you can invest in the company at a discounted rate 

• 25 days holiday with the option to buy more 

• Optional Pension scheme to protect your future 

• Critical Illness cover 

• Gym membership discounts 

• Discounts off attractions for the family all year round 

The smaller bits like; free parking on our sites, free tea and coffee, and even a concierge 

What Are You Waiting For? 

If you think you’d be a great fit we’d love to hear from you. Reach out to get the conversation started! 

Full time : Permanent

Salary : £25,087 rising to £5,684 after 8 months in role, plus uncapped commission

Location:  Merthyr Tydfil Contact Centre

Address:  Rhydycar Business Park, Merthyr Tydfil, CF48 1DH

If you’re a natural when it comes to connecting with people – building relationships and understanding their needs – you could be a great fit for a Sales Advisor role with EE.

At EE, we’re harnessing the power of technology to bring people together and change their lives for the better. Join our Merthyr Sales Team and you’ll play a part in this by talking to customers over the phone and helping them choose the right products and services. It’s a chance to make a meaningful impact in a fun, fast-moving environment.

You don’t need sales experience to join us. We look for people who are resilient and driven, who’ve proved they can achieve their targets at work. We’ll provide the comprehensive training you need to make sure you feel confident talking about our amazing tech products and services.

No two calls are the same, so your ability to adapt and stay motivated in a sales environment will be key to your success.

We understand that life is always changing, so we help our people work flexibly – for example, allowing you to schedule your own breaks or bank time to take off so you don’t miss important events or appointments.

What's in it for you?

• Competitive Salary : Starting at £25,087, rising to £25,6 after 8 months, plus an uncapped commission scheme
• Online GP : Access to a private GP 24/7 for you and your immediate family, at no cost to you
• Paid Carer's Leave : Market- leading carers leave with up to 2 weeks off to support colleagues caring for family or friends.
• Family Leave : Equalised maternity, paternity, and adoption leave to give all parents 18 weeks’ full pay and 8 weeks’ half pay in the first year.
• Huge Discounts : Save on EE & BT products, including mobile and broadband.
• Career Development : Support in achieving the career you want without limits.
• Volunteering Days : Give back to your local community.
• Optional Private Healthcare and Dental : Protection for you and your family.

Join EE for a great team culture, meaningful support, and tailored training to help you build a lasting career. What are you waiting for? Find out more and apply at…

Job Title: Customer Service Advisor – Billing Team
Location: Shrewsbury (fully on-site)
Contract: 3-month contract with potential for permanent opportunities
Start Date: 1st August 2025
Pay Rate: £12.60 per hour (£24,242 pro rata)
Hours: 37 hours per week, to be worked between 8:00am and 6:00pm, Monday to Friday
Holiday: 25 days annual leave (pro rata) + bank holidays

Morson Talent is proud to be recruiting for Severn Trent, one of the UK’s leading utilities companies. We are looking for friendly, confident, and reliable Customer Service Advisors to join their Billing team based in Shrewsbury.

About the Role:
You’ll be handling inbound customer calls and emails relating to billing queries. Your role will be to resolve issues efficiently and professionally, delivering an excellent experience to every customer.
This is a full-time, office-based role with full training provided. It’s ideal for candidates with customer service or administration experience, whether from retail, hospitality, office, or another background.

Please note: Applicants must be available for the full duration of the training period with no annual leave booked (2 weeks from 1st August).

What Youll Be Doing:
• Handling incoming telephone calls and email queries from customers
• Providing clear, accurate, and helpful responses regarding billing
• Updating internal systems with accurate information
• Working as part of a supportive and collaborative team
• Delivering high levels of customer satisfaction in every interaction

What We’re Looking For:
• Previous experience in customer service or administration (call centre experience is not essential)
• Good communication and listening skills
• A positive attitude and willingness to learn
• Ability to work to targets and remain calm under pressure
• Basic IT skills and ability to pick up new systems quickly
___
Apply today with your CV or contact Morson Talent for more information.
This is a fantastic opportunity to join Severn Trent and gain valuable experience with a respected organisation.

Customer Service Administrator needed - Secure role supporting the commercial team.

Tired of job uncertainty? We are partnering with a stable, growing business seeking a talented Customer Service Administrator to join their close-knit team.

What makes this opportunity stand out?

Picture yourself in a role where your organisational skills make a difference. You will provide key administrative support to a successful commercial team, ensuring everything runs smoothly, while enjoying genuine job security and a friendly work environment.

Your rewards:

• £25,000-£27,000 salary (dependent on experience).
• 23 holidays plus the eight Bank Holidays, increasing to 25 days with service.
• An annual bonus scheme to reward your hard work.

A typical day as the Customer Service Administrator:

You will start by checking customer enquiries, ensuring each one receives prompt attention. Throughout the day, you will answer the telephone, process orders, prepare quotations, and keep the CRM system updated. Your telephone and email skills will shine as you build relationships with customers.

Perfect for you if you have:

• Customer service and administration experience
• GCSEs in English and Maths (C or above)
• Experience with Word and Excel

Why wait?

Great customer service administrators keep businesses thriving. If you are ready for a secure position where your skills are valued, apply now!

Apply today - interviews taking place soon!

By clicking Apply you accept our privacy policy (see the link below or visit the footer of our website) and give permission for Sigma to contact you via email, phone & SMS regarding this job, other jobs and general recruitment services. Location & postcode of advert are approximate. Privacy Policy: