3556 Call Center Professional jobs in Wortley

Salary:  £25,087  – Uncapped commission

Location : Doncaster Contact Centre

Full Time - Permanent

Sales Advisors - EE

If you’re a natural when it comes to connecting with people – building relationships and understanding their needs – you could be a great fit for a Sales Advisor role with EE.

At EE, we’re harnessing the power of technology to bring people together and change their lives for the better. Join our Doncaster Sales Team and you’ll play a part in this by talking to customers over the phone and helping them choose the right products and services. It’s a chance to make a meaningful impact in a fun, fast-moving environment.

You don’t need sales experience to join us. We look for people who are resilient and driven, who’ve proved they can achieve their targets at work. We’ll provide the comprehensive training you need to make sure you feel confident talking about our amazing tech products and services.

No two calls are the same, so your ability to adapt and stay motivated in a sales environment will be key to your success.

We understand that life is always changing, so we help our people work flexibly – for example, allowing you to schedule your own breaks or bank time to take off so you don’t miss important events or appointments.

What's in it for you?

• Competitive Salary : Starting at £5,087, rising to 5,684 after 8 months, plus an uncapped commission scheme
• Online GP : Access to a private GP 24/7 for you and your immediate family, at no cost to you
• Paid Carer's Leave : Market- leading carers leave with up to 2 weeks off to support colleagues caring for family or friends.
• Family Leave : Equalised maternity, paternity, and adoption leave to give all parents 18 weeks’ full pay and 8 weeks’ half pay in the first year.
• Huge Discounts : Save on EE & BT products, including mobile and broadband.
• Career Development : Support in achieving the career you want without limits.
• Season Ticket Travel Loan : Funds for your travel to and from work.
• Volunteering Days : Give back to your local community.
• Optional Private Healthcare and Dental : Protection for  you and your family.

Join EE for a great team culture, meaningful support, and tailored training to help you build a lasting career. What are you waiting for? Find out more and apply at…

Customer Support Administrator

Salary:  £30,000 to £32,000 per annum, depending on experience

Leeds LS10, West Yorkshire

Permanent: Full Time

Profile

Our client, based on the outskirts of Leeds, is a market leader in the Hospitality Industry.  They manufacture and fit out hotels with bespoke furniture & soft furnishings for clients such as Hilton, Marriott, Sheraton, Holiday Inn & Crowne Plaza.

The company operates within a dynamic and fast paced environment and therefore they are looking for a friendly, approachable individual who is flexible and highly organised with excellent communication skills.

Key Responsibilities:

• Understanding and interpreting client’s drawings and tender documents
• Work closely with the sales team to obtain information and understand requirements for quotes
• Using Excel to provide detailed and accurate quotations for clients
• Liaising with new and existing suppliers to source products and obtain accurate information regarding pricing and lead times.
• Organising and prioritising daily workloads
• Negotiating prices with suppliers
• Assisting the estimator with costing of bespoke furniture
• Scheduling of furniture for projects
• Updating internal systems and maintaining an organised and efficient working area for the team
• Answering the phone and when needed greeting visitors
• Provide support to the Project Managers
• Scheduling of furniture for projects

Skills & qualifications:

• A high energy, motivated and dependable individual with excellent communication skills
• Able to perform calmly under pressure and maintain attention to detail
• A purchasing background would be an advantage but not essential
• Knowledge and understanding of manufacturing.
• Excellent telephone manner with a good aptitude to build relationships with suppliers
• Computer literate – Must be competent in the use of Excel.
• Able to show initiative and manage own workload
• Efficient and pro-active
• Adaptable

 INDLS

Customer Support Agent
Location: Sheffield (S35 area)
Salary: 25,000 per annum
Type: Full-Time, Permanent
Hours: 37.5 hours per week (Monday to Friday, standard office hours)

About the Role
We are currently recruiting for a Customer Support Agent to join a professional and friendly support team based in Sheffield. This is an excellent opportunity for someone with a customer-first mindset, excellent communication skills, and the ability to work across multiple digital platforms.

You'll be responsible for providing prompt and professional support to customers, resolving queries via telephone, email, and live chat. You'll also play a key role in ensuring customer satisfaction by delivering accurate information and maintaining a positive and helpful approach throughout every interaction.

Key Responsibilities

• Respond to customer enquiries via phone, email, and live chat

• Log, manage and resolve customer issues efficiently and professionally

• Provide accurate product or service information in line with company procedures

• Ensure all support cases are recorded and updated in the CRM system

• Collaborate with internal teams to ensure a smooth customer experience

• Identify common customer issues and suggest improvements

• Maintain a high standard of customer service and communication

• Work independently and as part of a team to meet SLAs and KPIs

What We're Looking For

• Previous experience in a customer support, contact centre, or helpdesk environment

• Confident communicator, both verbal and written

• Strong IT skills including Microsoft Office and CRM systems

• Ability to work calmly and effectively under pressure

• A customer-focused, positive attitude with excellent problem-solving skills

• High attention to detail and accuracy in data entry

• Self-motivated, reliable and a team player

What's In It For You
This is a fantastic opportunity to grow within a supportive environment that values employee contribution and offers opportunities for personal and professional development.

• Competitive starting salary of 25,000

• Regular working hours (no evenings or weekends)

• Training and support to help you succeed in your role

• A friendly, inclusive and professional work environment

• Opportunities for career growth and progression

How to Apply
To find out more or apply for this opportunity, please send your CV to (url removed) .

Alecto Recruitment Limited is acting as an Employment Business in relation to this vacancy. If your experience matches, please forward your CV immediately.

Take the next step in your career with a company that supports, rewards, and develops its people.

INDAM
You may be: Customer Service Agent, Helpdesk Advisor, Customer Support Executive, Service Desk Agent, Contact Centre Advisor, Call Handler, Client Support Officer

Are you an experienced Customer Support Advisor, who is looking to work in a fast paced, global, market leading company?

We’ve an exciting new opportunity for an experienced Customer Support Advisor to join our Global Customer Support Team in Oldham, Greater Manchester.

You’ll be responsible for providing excellent first line support to our UK-wide and European customers troubleshooting a broad range of technical matters. As a natural problem solver, you’ll be required to learn and advise on mechanical, electrical and software installations and issues.

As a Customer Support Advisor, you will have the following responsibilities:

• Providing excellent customer service and technical support to new and existing customers relating to our cash validation and print products and services.
li>Gaining knowledge of the entire mechanical, electronic and software product range.
• Investigation of technical faults, bugs, recurring issues and product fault trends escalating to the Customer Support Engineers where necessary.
• Working to tight deadlines, whilst managing multiple tasks simultaneously and ensuring quality is consistently high.
• Supporting an international customer base
• Taking accountability for systems infrastructure, that it is up to date and fit for purpose, and to ensure smooth processing of datasets, minimising backlog of jobs.
• Managing stakeholder expectations regarding product/shipment availability and quality.

Qualifications, Skills & Experience required to become our Customer Support Advisor :

• Significant hands-on commercial experience in a customer-facing role, ideally within a technical support environment.
• A relevant vocational course certification, or equivalent practical experience in a similar position.
• A proven analytical and creative approach to identifying and resolving technical issues and capable of explaining technical information clearly and concisely to diverse customers.
• Excellent verbal and written communication skills
• Highly organised with excellent attention to detail, capable of managing documentation and processes efficiently
• To work effectively to deadlines, manage multiple tasks simultaneously, and consistently deliver high-quality support.
• A proactive and adaptable team player committed to customer satisfaction.

Package & Perks you will receive as our Customer Support Advisor:

• A competitive salary
• Flexible working hours
• 32 days holiday, (including public Holidays) plus the opportunity to earn up to an extra 13 days holiday each year
Enhanced maternity/paternity/adoption leave & pay
• Enhanced Pension Contribution
• Healthcare Insurance (including dental)
• Wellbeing support
• Life Insurance
• Income Protection Insurance
• Educational Sponsorship
• Electric Car Scheme   
< i>Free secure parking
• Onsite electric car charging points
• Staff car workshop     
Free onsite modern gym
• Cycle to Work Scheme
• Informal dress code     
Paid breaks, with free hot premium drinks

We're innovative.

Trading for over 30 years here at Innovative Technology, where we have offices on five continents & employ around 400 people, with almost 200 based from our state-of-the-art R&D hub & global head office in Oldham, Manchester.

From self-service checkouts to arcade machines, we provide our retail, banking, kiosk, vending, gaming and amusement customers with products and services that help them securely accept automated payments, with our industry-leading technology keeping us at the forefront of our sector. We also provide facial analysis technology for age estimation & control access for some of the world’s leading companies.

By being true to our values of Innovation, Collaboration, Respect and Drive we’ve driven significant growth and won numerous domestic & international awards. We offer outstanding career opportunities and great benefits whilst being true to our values. You’ll find us on the edge of the Pennines and less than half an hour from central Manchester, with modern offices, free parking and excellent transport links.

We are a disability-confident employer, as such we will shortlist all candidates meeting our minimum criteria (as specified in the job description) who state they have a disability within their application.

What’s next?

If you are looking for an exciting opportunity, we want to hear from you. Tell us about yourself in our online application form!

Customer Support Agent
Location: Sheffield (S35 area)
Salary: 25,000 per annum
Type: Full-Time, Permanent
Hours: 37.5 hours per week (Monday to Friday, standard office hours)

About the Role
We are currently recruiting for a Customer Support Agent to join a professional and friendly support team based in Sheffield. This is an excellent opportunity for someone with a customer-first mindset, excellent communication skills, and the ability to work across multiple digital platforms.

You'll be responsible for providing prompt and professional support to customers, resolving queries via telephone, email, and live chat. You'll also play a key role in ensuring customer satisfaction by delivering accurate information and maintaining a positive and helpful approach throughout every interaction.

Key Responsibilities

• Respond to customer enquiries via phone, email, and live chat

• Log, manage and resolve customer issues efficiently and professionally

• Provide accurate product or service information in line with company procedures

• Ensure all support cases are recorded and updated in the CRM system

• Collaborate with internal teams to ensure a smooth customer experience

• Identify common customer issues and suggest improvements

• Maintain a high standard of customer service and communication

• Work independently and as part of a team to meet SLAs and KPIs

What We're Looking For

• Previous experience in a customer support, contact centre, or helpdesk environment

• Confident communicator, both verbal and written

• Strong IT skills including Microsoft Office and CRM systems

• Ability to work calmly and effectively under pressure

• A customer-focused, positive attitude with excellent problem-solving skills

• High attention to detail and accuracy in data entry

• Self-motivated, reliable and a team player

What's In It For You
This is a fantastic opportunity to grow within a supportive environment that values employee contribution and offers opportunities for personal and professional development.

• Competitive starting salary of 25,000

• Regular working hours (no evenings or weekends)

• Training and support to help you succeed in your role

• A friendly, inclusive and professional work environment

• Opportunities for career growth and progression

How to Apply
To find out more or apply for this opportunity, please send your CV to (url removed) .

Alecto Recruitment Limited is acting as an Employment Business in relation to this vacancy. If your experience matches, please forward your CV immediately.

Take the next step in your career with a company that supports, rewards, and develops its people.

INDAM
You may be: Customer Service Agent, Helpdesk Advisor, Customer Support Executive, Service Desk Agent, Contact Centre Advisor, Call Handler, Client Support Officer

Sales Support Executive

Location: Hydro-X Training, Unit 5, Kingfisher Way, Dinnington, South Yorkshire, S25 3AF

Hours: Monday to Friday, 9:00am – 5:00pm (37.5 hours per week)

Salary: Up to £30,000 + Bonus Opportunities

Ready to make a real impact with one of the UK’s leading training providers?

Hydro-X Training Ltd, part of Marlowe Environmental Services, is one of the UK’s largest and most respected providers of Health, Safety & Compliance training. Every year, we help raise the standard of workplace safety nationwide by delivering expert-led, high-quality training solutions to a wide range of industries.

As we continue to grow by around 30% year-on-year, we’re looking for a motivated and customer-focused Sales Support Executive to join our high-performing team. This is an exciting opportunity to be part of a fast-paced, ambitious business where your work truly makes a difference.

Requirements

What you'll be doing:

• Building relationships with clients through warm calls and prospecting.

• Coordinating appointments and supporting the sales team with scheduling.
• Keeping CRM systems and internal records up to date and accurate.
• Offering professional advice and guidance to help clients find the right training solutions.
• Supporting team meetings and representing the business with professionalism and energy.

What we're looking for:

• Previous experience in sales or a customer-focused role.

• Excellent communication skills with the ability to build rapport and maintain client relationships.
• A genuine, consultative approach to sales and client engagement.
• Confident using IT systems and CRM tools.
• Organised, detail-oriented and capable of working independently and as part of a team.
• Eager to learn, grow and develop your career in a dynamic, forward-thinking company.

Benefits

Benefits:

• 20 days of annual leave plus bank holidays – increasing to 25 with length of service
• 10 extra paid days leave for Reservists and Cadet Force Adult Volunteers to attend their annual training
• Life Insurance offered after 6-month service
• Enhanced Sickness, Bereavement, Maternity and Paternity pay
• Employee Assistance Programme for all personal concerns, finance, home etc
• Pension salary sacrifice scheme resulting in National Insurance savings
• Annual pay reviews 
• Accredited mental health first aiders available for confidential help and support
• Access to our benefits platform for discounts on shopping, financial wellbeing advice, gym memberships, tech benefits, cycle to work and many more 
• Free Mortgage Advice 
• Length of Service awards at key milestones starting at 5 years
• Lots of progression and development opportunities. 

If you're ready to join a winning team and advance your career, we'd love to hear from you!

Built on Sustainability, Trust, Accountability, Respect, Safety

Customer Support Coordinator - Thurnscoe - Monday to Friday - 07:30 - 16:30 - 40 hours per week

Speedy are the UKs leading hire provider with the widest range of tools, specialist hire equipment, plant and support services everything for every job!

We have an exciting opportunity for a Customer Support Coordinator to be based onsite with our customer responsible for coordinating the entire ordering.

WHJS1_UKTJ

About FareShare

Our Vision: A UK where “No good food goes to waste”. 

We are UK’s national network of charitable food redistributors, made up of 18 independent organisations. Together, we take good quality surplus food from right across the food industry and get it to approximately 8,500 frontline charities and community groups.  Every week we provide enough food to create almost a million meals for vulnerable people.

There has never been a more exciting time to join an organisation at the heart of public consciousness.  For more information visit:  fareshare.org.uk

FareShare is an equal opportunity employer, and we welcome applications from all backgrounds and abilities and as a Disability Confident Employer, we provide reasonable adjustments.

We aim to recruit from a wide variety of backgrounds, not just because it’s the right thing to do, but because it makes our company stronger. If you share our values and our commitment to redistributing surplus food, come and join us. 

The role  

The Customer Support Executive plays a key role in driving FareShare's mission to fight food poverty by providing exceptional support to both internal and external stakeholders. With in-depth knowledge of FareShare Go policies, systems, and platforms, you'll use your strong communication and problem-solving skills to address partner inquiries, uncover root causes, and ensure timely resolutions. Beyond individual cases, you'll identify trends and suggest improvements to enhance our services. Relationship-building is at the heart of this role—whether managing customer concerns, resolving conflicts, or collaborating with colleagues, you’ll be pivotal in delivering a top-tier experience. As a brand ambassador, you'll advocate for our community partners, ensuring food reaches those in need across the UK.

Main areas of responsibility

• Resolving Support Issues: Provide high-quality, seamless support to charities, promptly addressing issues and escalating to relevant stakeholders when necessary.
• Charity Compliance: Manage charity compliance across one of four FSGo regions, ensuring KPIs are met through effective reporting, analysis, and communication with charities.
• CRM Management: Utilize the CRM system to maintain accurate records of charities and scheduled donations, ensuring smooth operations and up-to-date information.
• Supporting Regional Teams: Collaborate with regional field teams to transition charities from initial onboarding to ongoing support, aiding in engagement and retention efforts.
• Stakeholder Support: Work with the data support team to analyse performance, track trends, and proactively address key issues. Collaborate with retailer partners and tech suppliers to resolve problems and fulfil requests.
• Charity Recruitment & Lead Generation: Assess charity eligibility and their capacity for surplus food, aiming to maximize donations. Assist with the rollout of new retailers and pilot initiatives.
• Advocate for community partners and help ensure food reaches those in need, supporting FareShare’s mission to combat food poverty in the UK

Requirements

Essential Criteria  

•  Strong communication and interpersonal skills
• Excellent analytical abilities with a keen attention to detail
• Empathetic team player, with a collaborative approach
• Exceptional time management and the ability to prioritize tasks effectively
• Strong relationship-building skills, fostering trust and collaboration
• Highly organized, with a proven track record of delivering high-quality results
• Ability to manage and analyse data efficiently
• Demonstrated capability to build cross-team connections and share best practices
• Flexibility to travel across the UK as needed for the role 

Desirable Criteria  

• Familiarity with CRM platforms, particularly Salesforce
• Experience using Power BI for reporting and analysis
• Independent, innovative, and creative thinker
• Proven track record in similar roles across any sector
• Understanding of the "not-for-profit" sector
• Previous experience working with food waste in either an academic or professional context is a plus

Benefits

• Salary Banding £22,932 - £23,170
• Hybrid / Flexible working, with regular UK travel
• 28 days’ annual leave + 8 bank holidays
• Employers pension contribution
• Employee Assistance Program
• Interest free bicycle purchase loan scheme
• Season ticket loan

Customer Support and Order Fulfilment Coordinator

Key Benefits:

• £26,500 per annum
• Leeds City Centre Office Based Role
• Company Pension Scheme, Healthcare Plan, Perkbox Membership, Reduced City Centre Parking
• Access to learning and development platform

Candidates must be UK resident with full UK working rights residing within commutable distance to Leeds. Please note we cannot offer visa sponsorship for overseas candidates.

Key Responsibilities:

• Stockroom management - Picking, packing, and shipping stock. Ensuring stock is accurately recorded and moved.
• Managing all customer communication over telephone and email, utilising internal systems to accurately record information and ensure customers are kept informed of any order updates.
• Ensuring all customer orders and information are inputted into CRM accurately.
• Accurately managing the order process including booking orders, picking, and shipping stock.
• Upholding and promoting the brand by requesting, reviewing, and responding to customer feedback.
• Purchasing stock items as required to maintain inventory levels.

Key Skills:

• 1+ years' experience in a stock handling role.
• 1+ years' experience in a B2B customer service role.
• Excellent verbal and written communication skills to interact effectively with customers.
• Strong attention to detail to ensure accuracy in order processing and data entry.
• Ability to manage multiple tasks efficiently and prioritise workload.
• Proactive approach to resolving customer issues and complaints.
• Ability to work collaboratively with other team members to achieve common goals.

The Role

We’re searching for individuals who are passionate about providing exceptional levels of customer service. You will be first point of contact for aftersales and customer support, resolving any issues and providing operational support.

Our Client

Our client is a well-respected and market leading provider of drone technology for commercial uses. They provide a large variety of drone products, technology, and software to a wide range of industries including Military & Defence, Construction, Agriculture, Sport and more. Alongside a growing portfolio of technology, they also provide on-going training and education. Due to recent success and growth, our client is keen to continue expanding their business.

If you feel you are suitable, please apply today by submitting your CV. Alternatively, to discuss the opportunity further, please contact Jonny McPartland directly on 07375 675 049 / 0113 332 0678.

Thank you for taking an interest in the role advertised. We'd like to confirm that each CV received is read thoroughly by a trained consultant; if your application is shortlisted then you will be contacted via telephone in the first instance. If we have not contacted you within 5 working days of your application, please understand that the CV received, and the information provided does not meet the requirements of the role. However, we endeavour to consider all applicants for future opportunities; should you wish to speak to the named consultant about your application, please contact us directly.