Professional Services Analyst
Posted 2 days ago
Job Viewed
Job Description
Are you a customer integration superstar with a knack for identity solutions?
About the team:
The Identity Professional Services (IPS) team serves a global group of customers across research, academia, government and healthcare. We help customers securely and seamlessly access the products and services their users need to advance science and improve health. Our culture values efficiency, agility, and quality, and we take pride in delivering best-in-class services that make a tangible impact.
About the role:
We are looking for an experienced specialist to join the IPS team. This role focuses on supporting customers with end-to-end integrations into our identity platform, with a particular emphasis on federated access methods (e.g. SAML SSO, LTI, SMART on FHIR). You will guide customers through onboarding, ensure smooth technical delivery, and function as a trusted advisor throughout the integration journey. You will also own key processes and partnerships, provide training and resources, and help us implement our future access strategy.
Key responsibilities:
+ Leading customer onboarding and integration projects from initiation to go-live.
+ Delivering secure SSO integrations (e.g., SAML, LTI, SMART on FHIR) that meet customer needs.
+ Maintaining and supporting key product partnerships (e.g., Open Athens, Granular Usage Reporting)
+ Collaborating with IT and engineering teams to troubleshoot and resolve integration issues.
+ Providing training, resources, and technical guidance to customer-facing teams
+ Documenting workflows, best practices, and reusable assets to support scalability
+ Sharing feedback from integrations to inform product improvements
+ Staying informed on identity and access trends to support internal teams
+ Managing multiple projects, ensuring timely and effective delivery
+ Contributing to initiatives that improve service quality and operational efficiency.
Skills & experience:
+ Experience in professional services, technical consulting, or customer success
+ Familiarity with Identity and Access Management (IAM) and SSO standards
+ Understanding of application security, APIs, and networking fundamentals
+ Strong problem-solving and communication skills, with the ability to explain technical concepts clearly.
+ Comfortable managing multiple projects and working across teams.
+ Experience with BI tools (e.g., Tableau, Adobe Analytics) is a plus.
+ Experience with cloud platforms (e.g., Databricks) and model governance is beneficial.
Why join us?
At Elsevier, you will be part of a diverse global product team that sits at the frontline of delivering value to customers. You will play a key role in enabling secure access to our products, shaping how customers experience and adopt our identity platform. We are committed to your success and wellbeing, offering flexible working, family leave, long-service recognition, and a supportive, collaborative environment where everyone has a part to play.
Work in a way that works for you
We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.
+ Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive.
Working for you
We know that your well-being and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:
+ Generous holiday allowance with the option to buy additional days.
+ Health screening, eye care vouchers and private medical benefits
+ Wellbeing programs
+ Life assurance
+ Access to a competitive contributory pension scheme
+ Save As You Earn share option scheme.
+ Travel Season ticket loan.
+ Electric Vehicle Scheme
+ Optional Dental Insurance
+ Maternity, paternity, and shared parental leave
+ Employee Assistance Programme
+ Access to emergency care for both the elderly and children
+ RECARES days, giving you time to support the charities and causes that matter to you.
+ Access to employee resource groups with dedicated time to volunteer.
+ Access to extensive learning and development resources
+ Access to the employee discounts scheme via Perks at Work
About the business
A global leader in information and analytics, we help researchers and healthcare professionals advance science and improve health outcomes for the benefit of society. Building on our publishing heritage, we combine quality information and vast data sets with analytics to support visionary science and research, health education and interactive learning, as well as exceptional healthcare and clinical practice. At Elsevier, your work contributes to the world's grand challenges and a more sustainable future. We harness innovative technologies to support science and healthcare to partner for a better world
We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact .
Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here .
Please read our Candidate Privacy Policy .
We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
USA Job Seekers:
EEO Know Your Rights .
RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive.
Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions.
Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.
Professional Services Intern
Posted 22 days ago
Job Viewed
Job Description
This Business Management Intern role is a 6-month placement which entails working directly with and assisting NetApp Project Managers, Services Account Executives, and the Professional Services Management Team.
You can be involved in all stages of the project lifecycle, from defining requirements, planning, service delivery and support. You will also learn valuable skills on how an organisation such as NetApp operates in the real world and you will gain an understanding of the activities and interactions required for the development and implementation of large and complex IT infrastructures.
**Job Requirements**
+ Supporting Project Managers on project planning, scheduling, and delivery
+ Support Services Account Executives with presales activities
+ Preparing and delivering project highlight reports to various stakeholders
+ Prepare presales and delivery reporting.
+ Documenting wins and project lessons learnt
+ Managing projects to time cost and quality
+ Forecasting and assessing resource utilization against plans and budget
+ Supporting the EMEA Intern community with networking and events
**Your Profile**
+ Undertaking a bachelor's degree from an accredited university in one of the following disciplines: Business, Management, Marketing, Computer Science (or related IT focused subjects). We would also welcome applications from outside these disciplines if you can demonstrate a proven interest in technology.
+ Highly organized with good time management skills at meeting deadlines.
+ Self-motivated with a desire to learn about and the day to day running of a multinational company.
+ Strong communication and interpersonal skills to deal with multiple stakeholders in a fast-paced work environment.
+ Desire to learn how to lead change and engage with colleagues and customers.
+ Creative and curious with the ability to suggest and implement new ideas.
+ Energetic and dynamic individual who can get different people behind projects.
+ Happy to come into the Windsor Office twice a week as a party of our hybrid work model.
**Application Deadline: 15th October 2025**
**Start Dates:** January 5th, 2026
At NetApp, we embrace a hybrid working environment designed to strengthen connection, collaboration, and culture for all employees. This means that most roles will have some level of in-office and/or in-person expectations, which will be shared during the recruitment process.
**Equal Opportunity Employer:**
NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, and any protected classification.
**Why NetApp?**
In a world full of generalists, NetApp is a specialist. No one knows how to elevate the world's biggest clouds like NetApp. We are data-driven and empowered to innovate. Trust, integrity, and teamwork all combine to make a difference for our customers, partners, and communities.
We enable a healthy work-life balance. Our volunteer time off program is best in class, offering employees 40 hours of paid time per year to volunteer with their favourite organizations. We provide comprehensive medical, dental, wellness, and vision plans for you and your family.
We offer educational assistance, legal services, and access to discounts. Finally, we provide financial savings programs to help you plan for your future.
If you want to help us build knowledge and solve big problems, let's talk.
Delivery Consultant - AI/ML, Professional Services, Professional Services
Posted 3 days ago
Job Viewed
Job Description
The Amazon Web Services Professional Services (ProServe) team is seeking a skilled Delivery Consultant to join our team at Amazon Web Services (AWS). In this role, you'll work closely with customers to design, implement, and manage AWS solutions that meet their technical requirements and business objectives. You'll be a key player in driving customer success through their cloud journey, providing technical expertise and best practices throughout the project lifecycle.
Possessing a deep understanding of AWS products and services, as a Delivery Consultant you will be proficient in architecting complex, scalable, and secure solutions tailored to meet the specific needs of each customer. You'll work closely with stakeholders to gather requirements, assess current infrastructure, and propose effective migration strategies to AWS. As trusted advisors to our customers, providing guidance on industry trends, emerging technologies, and innovative solutions, you will be responsible for leading the implementation process, ensuring adherence to best practices, optimizing performance, and managing risks throughout the project.
The AWS Professional Services organization is a global team of experts that help customers realize their desired business outcomes when using the AWS Cloud. We work together with customer teams and the AWS Partner Network (APN) to execute enterprise cloud computing initiatives. Our team provides assistance through a collection of offerings which help customers achieve specific outcomes related to enterprise cloud adoption. We also deliver focused guidance through our global specialty practices, which cover a variety of solutions, technologies, and industries.
Key job responsibilities
As an experienced technology professional, you will be responsible for:
1. Design and develop robust and scalable AI/ML solutions for business problems
2. Interact with customer directly to understand the business problem, help and aid them in implementation of their ML ecosystem
3. Effectively use Foundation Models available on Amazon Bedrock and Amazon SageMaker to meet our customer's performance needs
4. Analyze and extract relevant information from large amounts of historical data to help automate and optimize key processes
5. Strong communication skills, with attention to detail and ability to convey rigorous mathematical concepts and considerations to non-experts
6. Comfortable working in a fast paced, highly collaborative, dynamic work environment
7. Sharing knowledge within the organization through mentoring, training, and creating reusable artifacts
About the team
Diverse Experiences: AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job below, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.
Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture - Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences.
Mentorship & Career Growth - We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance - We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.
Basic Qualifications
- Experience implementing AWS services in a variety of distributed computing environments
- - 3+ years experience in cloud architecture, a ML practitioner with hands-on implementation of ML systems; building, validating and deploying GenAI models
- - 5+ years of professional experience in a business environment; experience of IT platform implementation in a highly technical or analytical role
- - 3+ years experience of handling large datasets and strong software development skills with proficiency in one or more programming languages including Python and one additional language e.g., Java, C#
- - Strong understanding of DevOps practices with practical hands-on application and strong interest in AI/ML solutions. Strong verbal and written communications skills and ability to lead effectively across organizations in English.
Preferred Qualifications
- - 3+ years Technical experience preferred, knowledge of AI/ML Technology stack of AWS and Generative AI trends, patterns, anti-patterns
- - 3+ years Application Development experience required with serverless technologies and experience training distributed ML models on CPU and GPU hardware
- - Serving ML models through realtime APIs and experience with deploying production-grade machine learning solutions on public cloud platforms. Knowledge of vertical use cases for large language models in industries like finance, healthcare, manufacturing etc
- - AWS experience preferred, with proficiency in a wide range of AWS services (e.g., EC2, S3, RDS, Lambda, IAM, VPC, CloudFormation). AWS Professional or Specialty level certifications (e.g., Machine Learning Specialty)
- - Strong communication skills with the ability to explain technical concepts to both technical and non-technical audiences
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Principal Professional Services Sales Executive, AWS Professional Services Energy

Posted 23 days ago
Job Viewed
Job Description
The Amazon Web Services Professional Services (ProServe) team is seeking a dynamic ProServe Account Executive (PAE) to join our team at Amazon Web Services (AWS). In this role, you'll be responsible for engaging new and existing customers in transformative projects involving IT Strategy, distributed architecture, and hybrid cloud operations. You'll work closely with ProServe Cloud Architects, Engagement Managers, and Delivery Consultants to drive customer success and business growth. As ProServe's customer facing relationship owner you'll be primarily focused on understanding and defining business outcomes for customers by building trust, identifying applicable AWS Professional Services offerings, and creating proposals and securing customer signoff of SOW's. Following project launch, you will stay connected with the customer to ensure we are delivering the agreed customer business outcomes (CBO) as outlined in the SOW.
Your experience in selling services within the technology/consulting sector, will equip you with the ability to translate technical concepts into business value for customers. You will demonstrate proficiency in business development, executing sales methodologies and managing CRM systems coupled with strong analytical, problem-solving, and project management abilities. PAEs performance will be measured against key metrics including but not limited to Revenue, Billable Bookings, and customer satisfaction (CSAT).
The AWS Professional Services organization is a global team of experts that help customers realize their desired business outcomes when using the AWS Cloud. We work together with customer teams and the AWS Partner Network (APN) to execute enterprise cloud computing initiatives. Our team provides assistance through a collection of offerings which help customers achieve specific outcomes related to enterprise cloud adoption. We also deliver focused guidance through our global specialty practices, which cover a variety of solutions, technologies and industries.
Key job responsibilities
As an experienced services sales professional, you will be responsible for:
- Leading business development efforts by engaging customers and driving high-value engagements
- Collaborating with Amazon Global Sales (AGS) representatives to ensure a coordinated approach for key accounts
- Creating proposals, securing customer sign-off on Statements of Work (SOWs), and ensure successful project delivery
- Monitoring ongoing projects to ensure delivery of agreed CBOs and maximize revenue potential
- Advocating for customers while balancing AWS business objectives
About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.
Why AWS?
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.
Mentorship & Career Growth
We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve.
Basic Qualifications
- 10+ years of quota-carrying professional services sales or strategic account management roles.
- Proven track record of selling cloud solutions within the energy sector.
- Experience with commercial and legal negotiations, working with Procurement, Legal and Business teams.
- Track record of developing and maintaining executive-level relationships to advance strategic initiatives.
- Proven track record of expanding influence and driving results beyond direct reporting lines.
Preferred Qualifications
- Excellent communication, presentation, and negotiation skills
- Technical proficiency to understand and articulate AWS services and solutions
- Strategic thinking and problem-solving skills
- Experience working with and leading cross-functional teams and partners in implementations and negotiations.
- Demonstrated success in both customer retention and new business development.
- Deep knowledge of energy industry trends
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Sales Manager - Professional Services
Posted 9 days ago
Job Viewed
Job Description
What will we be famous for?
- Partnering with customers as their trusted advisor for their digital, cloud and AI transformation within their organisation and across their industry
- Helping to bring the best of Microsoft to our customers, both technology and resources to get the most from their investment in the platform
- Achieving our sales and usage goals, challenging and supporting each other to be our best on a daily basis
- Celebrating success and amplifying innovation through case studies and speaking opportunities
- Being a talent Hub where high performers come to do their best work and build the next steps in their career path at Microsoft UK
We are looking for a Sales Manager to lead the Legal & Recruitment team. This role is pivotal in driving strategic growth, customer success, and team excellence within a dynamic and fast-evolving market landscape.
As a key member of the leadership team, the Sales Manager will be responsible for setting and executing the sales strategy, coaching and developing talent, and ensuring the team consistently meets and exceeds performance targets. The successful candidate will bring a strong commercial acumen, a passion for customer engagement, and a proven ability to lead through change and complexity.
This role demands a balance of strategic thinking and hands-on leadership, with a focus on pipeline generation, opportunity acceleration, and closing high-impact deals. The Sales Manager will also play a critical role in fostering cross-functional collaboration, aligning with internal stakeholders across solution areas, and championing the adoption of AI and digital transformation initiatives.
**Responsibilities**
+ Build, motivate and mentor a high-performing sales team of Account Executives and Account Technology Specialists
+ Lead team members through example. Lead and coach team members through sales coaching of their customer opportunities
+ Lead team to meet and exceed monthly, quarterly and annual team targets by generating sales pipeline, accelerating active opportunities and driving to close
+ Collaborate closely with Managers within ancilliary teams - Specialist Team Unit, Customer Success and Services
+ Coach sellers and ensure every seller creates and maintains Listen and Consult opportunities in CRM for Copilot, Azure Contract Commitments, Microsoft 365, Dynamics and Surface
+ Accurately assess risk and identify exceptional performance plans in weekly deal and pipeline reviews with senior management
+ Drive operational excellence of key center metrics including upside conversion, pipeline, velocity and accuracy
+ Drive business value driven customer conversations by achieving a minimum 100-level proficiency in all solution areas
+ Have meaningful career development discussions and ensure all employees have a development plan in place focused on building capability for current and future roles.
+ Assess team capability & build talent pipelines where needed
+ Spend time weekly coaching and observing the team both on methods of improving field revenue accountability, Consumption, Customer Adds and on their overall approach in building deep customer trust
+ Empower your teams to spend more time with customers and partners by removing productivity blockers & unnecessary rhythms.
**Qualifications**
+ A proven sales track record with a technology sales environment
+ Strong interpersonal skills, excellent written and verbal communications skills - ability to coach team to successfully drive sales goals
+ Superior leadership skills with the ability to enable high performers to deliver and motivate under-performers to improve
+ Experience, background and confidence to initiate and drive business strategy discussions with C-level executives and business decision makers around industry drivers and workloads. Experience of the professional services industry, Legal & Recruitment would be an advantage but not a pre-requisite.
+ General knowledge of the IT industry, with the capacity to learn and retain knowledge about individual systems, processes, products and services quickly and accurately
+ Works well in a diverse team and enjoys a dynamic and changing environment
+ Achievement and success-driven attitude, motivated by performance rewards for exceeding annual sales goals through strategic sales leadership and strong cross business collaboration
+ Experience using Microsoft Office Suite applications Dynamics CRM or other CRM experience is a bonus
+ Passion for cloud technologies and how AI will transform every industry
Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations ( .
Senior DevOps Consultant, Professional Services
Posted 20 days ago
Job Viewed
Job Description
The Amazon Web Services Professional Services (ProServe) team is seeking a skilled Delivery consultant to join our team at Amazon Web Services (AWS). In this role, you'll work closely with customers to design, implement, and manage AWS solutions that meet their technical requirements and business objectives. You'll be a key player in driving customer success through their cloud journey, providing technical expertise and best practices throughout the project lifecycle.
Possessing a deep understanding of AWS products and services, as a Delivery Consultant you will be proficient in architecting complex, scalable, and secure solutions tailored to meet the specific needs of each customer. You'll work closely with stakeholders to gather requirements, assess current infrastructure, and propose effective migration strategies to AWS. As trusted advisors to our customers, providing guidance on industry trends, emerging technologies, and innovative solutions, you will be responsible for leading the implementation process, ensuring adherence to best practices, optimizing performance, and managing risks throughout the project.
The AWS Professional Services organization is a global team of experts that help customers realize their desired business outcomes when using the AWS Cloud. We work together with customer teams and the AWS Partner Network (APN) to execute enterprise
cloud computing initiatives. Our team provides assistance through a collection of offerings which help customers achieve specific outcomes related to enterprise cloud adoption. We also deliver focused guidance through our global specialty practices, which cover a variety of solutions, technologies, and industries.
Key job responsibilities
As an experienced technology professional, you will be responsible for:
1. Designing and implementing complex, scalable, and secure AWS solutions tailored to customer needs
2. Providing technical guidance and troubleshooting support throughout project delivery
3. Collaborating with stakeholders to gather requirements and propose effective migration strategies
4. Acting as a trusted advisor to customers on industry trends and emerging technologies
5. Sharing knowledge within the organization through mentoring, training, and creating reusable artifacts
About the team
Diverse Experiences:
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job below, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.
Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies
trust our robust suite of products and services to power their businesses.
Inclusive Team Culture - Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.
Mentorship & Career Growth - We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance - We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.
Basic Qualifications
- Experience leading teams in a customer-facing role driving customer technical implementations
- Strong verbal and written communication skills, with the ability to communicate core DevOps concepts (CI/CD, Agile & Automation)
- Strong hands-on experience building CI/CD workflows and using scripting languages (one or more languages, e.g., Python, Java, JavaScript, C#, Go, PowerShell)
- Understanding of microservices and distributed application architecture.
- Experience working with and delivering using Agile practices
Preferred Qualifications
- Bachelor's or Masters degree in computer science, data science, engineering, or other related field
- Experience with observability tools and frameworks like CloudWatch, Datadog, Splunk, OpenTelemetry, AWS X-Ray, and APM tools
- Experience with Infrastructure as Code (IaC) and CI platforms (e.g., Terraform, CloudFormation, Jenkins, GitHub Actions)
- Experience with container orchestration platforms (e.g., Kubernetes, Amazon ECS, Amazon EKS)
- Experience with version control systems and collaborative development workflows
- Experience with development and automated testing.
- Strong verbal and written communication skills, with the ability to communicate core DevOps concepts (CI/CD, Agile & Automation)
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Interim Procurement Manager (Professional Services, HR)
Posted today
Job Viewed
Job Description
Your new company
We are working with a global pharmaceutical company based in London Zone 1 who need some extra support in their procurement team. This organisation is a leader in their field and has a global procurement function.
Your new role
In this Interim Procurement Manager role, you will manage procurement strategies across both European and Canadian remits. You will work with key stakeholders across the business to produce sustainable and strategic procurement practices, particularly across Professional services, HR, and marketing spend areas. This will include audit renegotiations and temp labour strategies to name a few. You will also be a strong business partner internally to find out what strategies will be fit for purpose and therefore input into global strategies.
What you'll need to succeed
To succeed int his role, you will have strong international stakeholder engagement skills, as well as the ability to work autonomously and make key business decisions without support. You will be innovative in the way you think, in order to introduce new ideas and creatively solve problems.
What you'll get in return
In return, you will receive a competitive daily rate. This role is inside scope of IR35. Therefore, you will be paid weekly via your umbrella company, one week in arrears. This contract is 6 months in tenure and would require you to be on-site 2 days per week in London. This company works a 37.5 hour week.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
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Delivery Practice Manager, AWS Professional Services
Posted 8 days ago
Job Viewed
Job Description
At Amazon Web Services (AWS), we're looking for an experienced leader to build our Engagement Management Professional Services specialty team. As the person in this role, you will be responsible for ensuring the successful delivery of engagements. You will partner with other AWS ProServe organizational leaders to expedite stakeholder alignment, team cohesion and risk mitigation while ensuring feedback loops close the engagement lifecycle. You will be a strategic business partner assisting in development of internal teams in agile frameworks best practices and AWS' prescriptive practices to accelerate both innovation and migration scenarios with customers.
Professional Services engage in a wide variety of projects for customers and partners, providing collective experience from across the AWS customer base and are obsessed about strong success for the Customer. Our team collaborates across the entire AWS organization to bring access to product and service teams, to get the right solution delivered and drive feature innovation based upon customer needs.
Key job responsibilities
- Engage customers - collaborate with enterprise sales managers to develop strong customer and partner relationships and build a growing business in a geographic territory, driving AWS adoption in key markets and accounts.
- Leadership - build and lead a team of individuals who will be responsible for the successful delivery of projects with our most strategic customers.
- Advisory - work as a strategic business partner to help customers achieve their business outcomes and help to drive innovation throughout the engagement life cycle.
- Talent Development and Training - Enable customers, partners and internal teams on our agile delivery framework, AWS' prescriptive way of working, and continue to develop and iterate on the current methodology.
- Drive a consistent project/engagement experience for our customers through our Engagement Manager community.
- Solutions - This includes participating in pre-sales, on-site visits, understanding customer requirements, proposing and delivering ProServe offerings such as mass migration programs, and help develop custom solution engagements.
- Expertise - Collaborate with AWS field sales, pre-sales, training and support teams to help partners and customers learn and use AWS services in key market verticals & regulated industries such as financial services, media/entertainment, and healthcare/life sciences.
- Delivery - Deliver and manage multi-stream technical engagements with partners and customers. Provide oversight at executive level and enable communication on program or project's progress and financials tailored to the audience. The Engagement Manager is responsible for managing customer expectations, managing AWS delivery consultants, and managing the scope and budget of each individual project.
- Feedback - Work with AWS engineering, support and business teams to convey partner and customer feedback and lessons learned.
About the team
AWS Global Services - AWS Global Services includes experts from across AWS who help our customers design, build, operate, and secure their cloud environments. Customers innovate with AWS Professional Services, upskill with AWS Training and Certification, optimize with AWS Support and Managed Services, and meet objectives with AWS Security Assurance Services. Our expertise and emerging technologies include AWS Partners, AWS Sovereign Cloud, AWS International Product, and the Generative AI Innovation Center. You'll join a diverse team of technical experts in dozens of countries who help customers achieve more with the AWS cloud.
About AWS
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.
Why AWS?
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.
Mentorship & Career Growth
We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve.
Basic Qualifications
- Experience managing multiple concurrent programs, projects and development teams in an Agile environment
- Experience in enterprise architecture including virtualization technologies & distributed architecture
- Bachelor's degree in computer science, engineering, mathematics or equivalent, or experience migrating or transforming legacy customer solutions to the cloud
- Experience in leading complex, large-scale, IT, technical or engineering programs
Preferred Qualifications
- Knowledge of enterprise IT management frameworks like COBIT or ITIL
- Experience integrating AWS cloud services with on-premise technologies (e.g., Microsoft, IBM, Oracle, HP, SAP)
- Experience with customer relationship management, especially C-suite level customer engagement
- Bachelor's degree in Computer Science, Math, or a related field and experience with design of modern, scalable delivery models for technology consulting services
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Delivery Practice Manager, Professional Services A2C

Posted 23 days ago
Job Viewed
Job Description
The Amazon Web Services Professional Services (ProServe) team is seeking an experienced Delivery Practice Manager (DPM) to join our Associate to Consultant (A2C) ProServe Shared Delivery Team (SDT) to help us grow our early-in-career talent. In this role, you'll manage a team of ProServe Delivery Consultants while supporting AWS enterprise customers through transformative projects. You'll leverage your IT and/or Management Consulting background to serve as a strategic advisor to customers, partners, and internal AWS teams.
As a DPM you will be responsible for building and managing a team of Delivery Consultants and/or Engagement Managers working with customers and partners to architect and implement innovative solutions. You'll routinely engage with Director, C-level executives, and governing boards, whilst being responsible for opportunity capture and driving engagement delivery. You'll work closely with partner teams; drive business development initiatives through thought leadership; provide portfolio guidance and oversight; and meet and exceed customer satisfaction targets. As a DPM you are primarily focused directly or through their teams, on understanding and defining business outcomes for customers by building trust, identifying applicable AWS Professional Services offerings, and creating proposals and SOW's.
Your experience gained leading teams within the technology sector, will equip you with the ability to optimize team performance through implementing tailored people development plans, ensuring your teams are aligned to customer needs, and have the skills and capacity to address customer outcomes. Possessing the ability to translate technical concepts into business value for customers and then talk in technical depth with teams, you will cultivate strong customer, Amazon Global Sales (AGS), and ProServe team relationships which enables exceptional business performance. DPMs success is primarily measured by consistently delivering customer engagements by supporting sales through scoping technical requirements for an engagement, delivering engagements on time, within budget, and exceeding customer expectations. They will hold the Practice total utilization goal and be responsible for optimizing team performance.
The AWS Professional Services organization is a global team of experts that help customers realize their desired business outcomes when using the AWS Cloud. We work together with customer teams and the AWS Partner Network (APN) to execute enterprise cloud computing initiatives. Our team provides assistance through a collection of offerings which help customers achieve specific outcomes related to enterprise cloud adoption. We also deliver focused guidance through our global specialty practices, which cover a variety of solutions, technologies, and industries.
In this role, you will be a part of leading and building our complex and ambitious "Associate to Consultant" (A2C) SDT, as well as elevating the technical execution and delivery of your team of early-in-career Associate Consultants. Our A2C team hires early-in-career technologists, including recent graduates, and providing training, coaching, and mentoring to develop them into productive, customer-facing technical consultants. Associate Consultants in the practice may include specialists in Infrastructure, Application Development, DevOps, Data, and Security. You will manage approximately 10-20 Associate Consultants.
Key job responsibilities
As an experienced Professional Services Delivery Manager, you will be responsible for:
-Building and managing a high-performing team of Delivery Consultants
-Collaborating with Delivery Consultants, Engagement Managers, Account Executives, and Cloud Architects to deploy solutions and provide input on new features
-Developing and overseeing the implementation of innovative, forward-looking IT strategies for customers
-Managing practice P&L, ensuring on-time and within-budget delivery of customer engagements
-Driving business development initiatives and exceed customer satisfaction targets
-Work with teams across AWS to develop mechanisms to accelerate hiring, onboarding, development, and insights into our early-in-career program delivery.
-Drive technical and soft skill training to focus and accelerate consultant development
-Partner with Business Unit stakeholder to identify engagement staffing opportunities for your team and drive high team utilization.
About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.
Why AWS?
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.
Mentorship & Career Growth
We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.
Basic Qualifications
- 8+ years in IT and/or Management Consulting, with at least 3 years in a people leadership role.
- Experience managing IT transformation projects
- Bachelor's degree in Computer Science, Engineering, related field, or equivalent experience
- Experience recruiting, onboarding, training, mentoring, and/or staffing consultants or other customer-facing professionals;
- Ability to travel to AWS and customer locations across the US or globally, as needed
Preferred Qualifications
- Advanced technology degree or AWS Professional level certifications (e.g., Solutions Architect Professional, DevOps Engineer Professional) preferred
- Strong project management and resource management capabilities
- Financial acumen with P&L management experience and ability to navigate complex stakeholder relationships and drive change
- Sales and negotiation skills for opportunity capture and proposal development
- Excellent communication, presentation, and negotiation skills with the ability to build and maintain C-level client relationships
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Delivery Consultant, WWPS UK Professional Services

Posted 23 days ago
Job Viewed
Job Description
The Amazon Web Services Professional Services (ProServe) team is seeking a skilled Delivery Consultant to join our team at Amazon Web Services (AWS). In this role, you'll work closely with customers to design, implement, and manage AWS solutions that meet their technical requirements and business objectives. You'll be a key player in driving customer success through their cloud journey, providing technical expertise and best practices throughout the project lifecycle.
Possessing a deep understanding of AWS products and services, as a Delivery Consultant you will be proficient in architecting complex, scalable, and secure solutions tailored to meet the specific needs of each customer. You'll work closely with stakeholders to gather requirements, assess current infrastructure, and propose effective migration strategies to AWS. As trusted advisors to our customers, providing guidance on industry trends, emerging technologies, and innovative solutions, you will be responsible for leading the implementation process, ensuring adherence to best practices, optimizing performance, and managing risks throughout the project.
The AWS Professional Services organization is a global team of experts that help customers realize their desired business outcomes when using the AWS Cloud. We work together with customer teams and the AWS Partner Network (APN) to execute enterprise cloud computing initiatives. Our team provides assistance through a collection of offerings which help customers achieve specific outcomes related to enterprise cloud adoption. We also deliver focused guidance through our global specialty practices, which cover a variety of solutions, technologies, and industries.
AWS Global Services
AWS Global Services includes experts from across AWS who help our customers design, build, operate, and secure their cloud environments. Customers innovate with AWS Professional Services, upskill with AWS Training and Certification, optimize with AWS Support and Managed Services, and meet objectives with AWS Security Assurance Services. Our expertise and emerging technologies include AWS Partners, AWS Sovereign Cloud, AWS International Product, and the Generative AI Innovation Center. You'll join a diverse team of technical experts in dozens of countries who help customers achieve more with the AWS cloud.
Key job responsibilities
As an experienced technology professional, you will be responsible for:
1. Designing and implementing complex, scalable, and secure AWS solutions tailored to customer needs
2. Providing technical guidance and troubleshooting support throughout project delivery
3. Collaborating with stakeholders to gather requirements and propose effective migration strategies
4. Acting as a trusted advisor to customers on industry trends and emerging technologies
5. Sharing knowledge within the organization through mentoring, training, and creating reusable artifacts
About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.
Why AWS?
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.
Mentorship & Career Growth
We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve.
Basic Qualifications
- Bachelor's degree in Computer Science, Engineering, related field, or equivalent experience
- 3+ years of experience in cloud architecture and implementation
Preferred Qualifications
- AWS experience preferred, with proficiency in a wide range of AWS services (e.g., EC2, S3, RDS, Lambda, IAM, VPC, CloudFormation)
- AWS Professional level certifications (e.g., Solutions Architect Professional, DevOps Engineer Professional) preferred
- Experience with automation and scripting (e.g., Terraform, Python)
- Knowledge of security and compliance standards (e.g., HIPAA, GDPR)
- Strong communication skills with the ability to explain technical concepts to both technical and non-technical audiences
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.