Program Manager - EU Logistics Capacity Management, EU Planning & Capacity

London, London Amazon

Posted 1 day ago

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Job Description

Description
We are looking for a Program Manager - EU Logistics Capacity Management at EUPC (EU Planning & Capacity). As a Program Manager, you are driving change and improvements across the organization whilst always thinking about the bigger picture. You are pioneering new ways of thinking to deliver our mission for optimized customer speed and delivery accuracy. Collaborating with a wide range of stakeholders across the business, you will continuously be scoping out new solutions for ambiguous challenges. You will conduct your own research and analysis, always with an eye on the long-term vision of the business and the maximization of our customer experience. This is your opportunity to have a big impact on some of the most exciting new ideas that are shaping the future of Amazon operations and transportation.
Key job responsibilities
- Create innovative solutions using data and analysis to address wider challenges in your organization; liaise with stakeholders across the entire Amazon operations business to implement these solutions
- Take a big-picture approach in your analysis of business operations, create processes for driving improvements across a range of teams and organizations
- Work alongside leadership to establish and prioritize improvement programs, taking the lead in delivering them from start to finish and frequently reporting on the program status
- Challenge the status quo on the outbound transportation and supply chain processes together with partner teams to create and manage an end-to-end EU capacity roadmap that drives excellence in delivering customer experience
- Play a key role in planning and forecasting for Amazon's key sales events, working with a wide range of stakeholders to ensure the timing and accuracy of the forecast meets their needs
A day in the life
As a Program Manager, you will drive and manage the implementation of creative, data-driven change in Amazon, leading improvement projects and programs. You will use strategic thinking to define and implement an efficient project plan and steer decision making across large stakeholder groups. You will play a key role in driving the performance, innovation and reliability of the end-to-end transportation teams, working cross-functionally with teams across the entire Amazon business. You will closely collaborate with partner teams to scope scalable solutions to optimize our end-to-end outbound supply chain.
Program Managers have significant responsibilities, and you will deal with complex challenges with creativity, innovation, and leadership. With a responsibility extending beyond process improvements, you could also contribute to improving other areas of the business, like diversity, equity, and inclusion.
About the team
The team specializes on end-to-end transport and supply chain optimization. The team has a Program Management and Analytics pillar to drive excellence in outbound operations planning.
Basic Qualifications
BASIC QUALIFICATIONS
- Bachelor's degree
- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL
- Experience working cross functionally with tech and non-tech teams
- Experience defining program requirements and using data and metrics to determine improvements
- Experience in program or project management
- Experience implementing repeatable processes and driving automation or standardization
- Experience defining and executing program requirements
Preferred Qualifications
PREFERRED QUALIFICATIONS
- Experience in driving end to end delivery, and communicating results to senior leadership
- Experience leading process improvements
- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
- Experience building processes, project management, and schedules
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
This advertiser has chosen not to accept applicants from your region.

Program Manager - Carrier Management, Global Logistics Exports

London, London Amazon

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Job Description

Description
Amazon is currently looking for a highly motivated, forward-thinking and analytical Program Manager - Carrier Management to join the Global Logistics Exports team. Global Logistics team is dedicated to building, managing and operating a worldwide logistics network that enables B2C cross borders shipments from anywhere in the world and delivers to customer anywhere in the world, cost effectively
The role represents a critical function with Global Logistics to continuously improve the service levels, capacities, and costs of our logistics service providers to ensure promises to the customers are being maintained.
Position is open for both London or Luxembourg locations
Key job responsibilities
Key job responsibilities
- Own the relationship with the 3PL carriers and manage their operations entirely
- Deliver KPIs defined for destination service, including root cause analysis, solution design and implementation
- Support Global Mile Operations Peak Readiness Plans, owning the carrier management component
- Drive overall destination service strategy for Global Mile.
- Manage internal support teams and build processes and tools to enable scalable and flexible operations.
- Work with program managers and business leaders to communicate and impact critical business initiatives
- Gather and analyze data to help drive business decisions
Basic Qualifications
- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL
- Experience working cross functionally with tech and non-tech teams
- Experience defining program requirements and using data and metrics to determine improvements
- Experience in program or project management
- Experience implementing repeatable processes and driving automation or standardization
- Experience defining and executing program requirements
- Bachelor's degree
Preferred Qualifications
- Experience in driving end to end delivery, and communicating results to senior leadership
- Experience leading process improvements
- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
- Experience building processes, project management, and schedules
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
This advertiser has chosen not to accept applicants from your region.

Sr Manager, Product Management, Amazon Freight

London, London Amazon

Posted 1 day ago

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Job Description

Description
Amazon Freight (AF) is Amazon's middle-mile transportation solution, enabling reliable, scalable, and technology-driven freight movement across Europe. By leveraging Amazon's supply chain expertise and advanced logistics network, AF offers external shippers access to the same high-performing middle-mile capabilities that power Amazon's own deliveries. We are building a freight business that is customer-obsessed, operationally resilient, and designed to scale rapidly across markets. From expanding into new geographies to creating innovative cost-recovery mechanisms and seamless billing experiences, Amazon Freight is redefining how freight moves in Europe.
The Sr Manager role will lead key product and operational charters within the Billing & Payments ecosystem and Chargebacks, as well as drive geographical expansion and Internal partnership strategies across the EU. You will lead and develop a high performing cross-geo team and manage a portfolio that sits at the intersection of product innovation, process design, stakeholder management, and people leadership. You will be responsible for building scalable, compliant, and customer-obsessed solutions across multiple countries, collaborating with stakeholders from Tech, Legal, Finance, Ops, and Tax. This role offers a unique opportunity to shape core product capabilities, influence business expansion, and drive bottom-line impact through strategic programs.
Key job responsibilities
- Hire, develop, and lead a high-performing, cross-geo team, fostering a culture of ownership, customer obsession, and operational excellence.
- Create and own the long-term vision for key charters, translating strategic goals into actionable roadmaps and leading them from concept to execution.
- Drive product and program strategies that unlock operational scale, automation, and revenue growth across geographies.
- Lead go-to-market execution for new country launches and internal freight partnerships, ensuring cross-functional alignment and measurable impact.
- Improve cost recovery, billing accuracy, and payment flows by partnering with Tech, Legal, Finance, and Operations.
- Manage and deliver high-impact programs including tool migrations, accessorial expansion, and compliance initiatives.
About the team
At Amazon Freight, we blend advanced technology with Amazon's network of 6,500+ owned trailers and 13,000+ trusted carrier partners across UK & EU to move freight-simply and reliably. We apply the same customer obsession that we are known for in the consumer business to the Business to Business segment, aiming to partner with our customers to meet the demands of today while helping to navigate the road ahead. The team is diverse and intercultural with passionate members with a team-focused attitude. Across Amazon, we have committed to reach net-zero carbon by 2040, ten years ahead of the Paris Agreement and we take this commitment seriously in Amazon Freight too. We're not there yet but if this sounds interesting, maybe you can help us get there.
Basic Qualifications
- Experience directly managing teams of 6 or more
- Experience in product or program management, product marketing, business development or technology
- Experience recruiting and developing high performing teams that deliver outsized results
- Strong analytical skills and the ability to make data-driven decisions
- Proven success in managing cross-functional initiatives across tech and non-tech teams
Preferred Qualifications
- Experience in freight/logistics, billing systems, or enterprise payment flows
- Experience leading geo-expansion or international go-to-market programs
- Experience in finance/accounting related field
- Experience managing operations teams across countries or time zones
- MBA or Master's degree preferred
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
This advertiser has chosen not to accept applicants from your region.
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