151 Chief Customer Officer jobs in the United Kingdom
Chief Customer Officer
Posted today
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Job Description
The Role: Chief Customer Officer
Location – National / Field Based
Salary £100,000 + Car + Excellent Package
I am very excited to be workingwith a market leader in the supply and servicing of industrial equipment. We are seeking a dynamic and experienced Chief Customer Officer to take a seat at the top table and be a powerful leader and influencer. This is a genuinely rare opportunity to join a high.
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Customer Relations Officer
Posted 1 day ago
Job Viewed
Job Description
Customer Relations Officer
Contract: Permanent, Full time, 35 hours per week
Location : Hybrid - Home working and office based (Rowley Regis)
Salary: £26,353.60 annum
An exciting opportunity has arisen to join Black Country Housing Group (BCHG) as a Customer Relations Officer. This role is a fast paced one, supporting the Customer Relationship Managers in the delivery of their duties, assisting with front line enquiries: repairs, lettings, tenancy and income management and striving to achieve a seamless customer service to ensure that residents are happy and would recommend BCHG to others.
Key Responsibilities:
Duties of the role will include but are not limited to:
To act as the first point of contact for customers and resolve customer enquiries.
To update customer profiles and contact detail on housing system.
To manage the Direct Debit (DD) process.
To assist in the annual rent review process and ensure letters are sent accurately.
To work with CRMs to maintain and review direct waiting lists.
To process transfers and mutual exchanges in line with written procedures.
To market properties and generate interest.
Knowledge and Experience:
Proven experience in a customer service/ administration role.
Experience of providing information and guidance to members of the public.
High level of confidence in dealing with telephone calls and difficult conversations.
Experience of resolving problems with empathy and using a degree of negotiation skills.
Some knowledge of tenancy and housing law.
Good computer and literacy skills and knowledge of working a housing system.
Skills:
Ability to communicate well with a variety of people.
Numerical, literacy and analytical skills to deal with a range of housing queries.
Good organisational skills and the ability to multi-task and prioritise.
Strong customer service skills, with an ability to deal with challenging customers.
The ability to actively contribute ideas and suggestions that improve the quality of
service.
Why Join Us?
At BCHG, we’re more than just a housing provider. We are a team that cares deeply about the people we serve and the colleagues we work with.
28 Days Annual leave per year (pro rata), plus bank holiday entitlements – so you can have a well-earned rest
Hybrid Working Opportunities - helping you to work in the most effective way for you
Staff recognition scheme – because hard work doesn’t go unnoticed
100% Annual Attendance Reward – to reward you for being there for our customers
Annual Pay Review – ensuring your pay reflects what’s happening in the market
Access to an Employee Assistance Programme which provides free, confidential support in health, wellbeing, financial and legal matters – because sometimes, we all need a helping hand
Life assurance – In case the worst should happen
A broad learning and development programme – to help you be the best that you can be
Access to an attractive contributory pension scheme – giving you peace of mind about life after work.
About us:
With over 2,200 homes across the Black Country and Birmingham, as well as a purpose-built Residential Care Home, we are deeply committed to supporting our local communities. Through our career development, training, and employment services, we help individuals achieve their aspirations.
Since our founding in 1974, we’ve significantly expanded both the number of homes we manage and the range of housing-related services we provide. Each year, we positively impact the lives of thousands of customers.
At Black Country Housing Group, our values are more than just words—they shape the way we operate and how our colleagues interact daily. We’re dedicated to the growth and well-being of our team, earning Gold recognition from Investors in People. We are also honoured to have received the Gold Award from the Armed Forces Covenant for our ongoing support of veterans and their families.
As a Disability Confident Employer, we continuously strive to create a more inclusive workplace. We are proud to promote equal opportunities and welcome applications from all backgrounds, including those of different ages, disabilities, genders, sexual orientations, races, religions, and marital statuses. Reasonable adjustments will be made available if required during the interview process.
If this sounds like the right fit for you, we encourage you to join our friendly and dedicated team at BCHG!
How to Apply
Please complete the application form and upload your CV.
Closing Date: 24th August 2025
Customer Relations Manager
Posted 4 days ago
Job Viewed
Job Description
Customer Relations Manager
When registering to this job board you will be redirected to our online application form. Please ensure that this is completed in full in order that your application can be reviewed.
Customer Relations Manager
Care Home: The Belmont
Hours per week: 40 hours per week
Salary: 50,000 per annum plus commission
About the role:
We are currently have an opportunity to join our Sales & Marketing team as a Customer Relations Manager.
The successful Customer Relations Manager will haveoverall responsibility for the sale of self-funding beds to ensure occupancy targets are achieved within the home. You will ensure that the experience of self-funding clients and their families is of the highest quality and seamless move-ins are achieved on date.
Working alongside the marketing team, the Customer Relations Manager will devise and implement a marketing strategy based on the individual home and geography. You will lead on key marketing events within the home, promoting this across social and local media, as well as create community engagement within the home through local schools, businesses, charities and other organisations.
Benefits of working with Sanders Senior Living:
- 28 days Paid Holiday
- Pension Scheme
- Blue Light Card and access to various other discounts on travel, restaurants, days out and leisure
- Employee Assistance Scheme that is also available to immediate family members
- Comprehensive induction and ongoing, paid training
- Free DBS Check and uniform
- Opportunities to progress your career within the company
- Free, on-site parking
- Employee of the Month awards
About you:
We are seeking a skilled Customer Relations Manager who possesses a strong background in sales and business development, preferably within the care industry. The ideal Customer Relations Manager will excel in establishing and nurturing valuable relationships, not only with our residents and their families, but also within the local community. A dedication to providing exceptional service and a collaborative spirit are essential qualities for this role. Strong communication skills and a passion for delivering top-notch service are also key attributes we are looking for in potential candidates.
About Sanders Senior Living:
Sanders Senior Living is a luxury care home group with state-of-the-art residences brimming with premium facilities and exceptional services. Optimum health and wellbeing are at the heart of everything we do. And we do it with a difference.
Our commitment to delivering personalised care is at the core of our mission, as we strive to celebrate the lives of each and every one of our residents.
At Sanders Senior Living, we prioritise the professional development of our staff by investing in comprehensive internal, external, and e-training programs at all levels. This dedication to continuous learning and growth ensures that our team is equipped to provide the highest quality of care to our residents.
As we look towards the future, our reputation for delivering innovative care for individuals living with dementia continues to flourish. We are dedicated to pushing the boundaries of care excellence and setting new standards in the industry.
All appointments are subject to safer recruitment requirements to ensure the safeguarding of adults. All positions will involve appropriate checks and clearances.
You can apply for this role by completing our short application form or by visiting the home where one of our team can help you.
Customer Relations Manager
Posted 4 days ago
Job Viewed
Job Description
Customer Relations Manager
When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.
Customer Relations Manager
Care Home: Waterfield House
Hours per week: 40
Salary: 45k per annum, plus commission scheme
About the role:
We are currently have an opportunity to join our Sales & Marketing team as a Customer Relations Manager.
The successful Customer Relations Manager will have overall responsibility for the sale of self-funding beds to ensure occupancy targets are achieved within the home. You will ensure that the experience of self-funding clients and their families is of the highest quality and seamless move-ins are achieved on date.
Working alongside the marketing team, the Customer Relations Manager will devise and implement a marketing strategy based on the individual home and geography. You will lead on key marketing events within the home, promoting this across social and local media, as well as create community engagement within the home through local schools, businesses, charities and other organisations.
Benefits of working with Runwood Homes:
- 28 days Paid Holiday li>Pension Scheme
- Blue Light Card and access to various other discounts on travel, restaurants, days out and leisure
- Employee Assistance Scheme that is also available to immediate family members
- Comprehensive induction and ongoing, paid training
- Free DBS Check
- Opportunities to progress your career within the company
- Free, on-site parking
- Employee of the Month awards
About you:
We are seeking a skilled Customer Relations Manager who possesses a strong background in sales and business development, preferably within the care industry. The ideal Customer Relations Manager will excel in establishing and nurturing valuable relationships, not only with our residents and their families, but also within the local community. A dedication to providing exceptional service and a collaborative spirit are essential qualities for this role. Strong communication skills and a passion for delivering top-notch service are also key attributes we are looking for in potential candidates.
About Runwood Homes:
Established in 1987, Runwood Homes is a leading provider of residential care, dementia care, and nursing care services, with a portfolio of over 59 homes across the UK. Our commitment to delivering personalised care is at the core of our mission, as we strive to celebrate the lives of each and every one of our residents.
At Runwood Homes, we prioritise the professional development of our staff by investing in comprehensive internal, external, and e-training programs at all levels. This dedication to continuous learning and growth ensures that our team is equipped to provide the highest quality of care to our residents.
As we look towards the future, our reputation for delivering innovative care for individuals living with dementia continues to flourish. We are dedicated to pushing the boundaries of care excellence and setting new standards in the industry.
All appointments are subject to safer recruitment requirements to ensure the safeguarding of adults. All positions will involve appropriate checks and clearances.
You can apply for this role by completing our short application form or by visiting the home where one of our team can help you.
Customer Relations Officer
Posted 1 day ago
Job Viewed
Job Description
Customer Relations Officer
Contract: Permanent, Full time, 35 hours per week
Location : Hybrid - Home working and office based (Rowley Regis)
Salary: £26,353.60 annum
An exciting opportunity has arisen to join Black Country Housing Group (BCHG) as a Customer Relations Officer. This role is a fast paced one, supporting the Customer Relationship Managers in the delivery of their duties, assisting with front line enquiries: repairs, lettings, tenancy and income management and striving to achieve a seamless customer service to ensure that residents are happy and would recommend BCHG to others.
Key Responsibilities:
Duties of the role will include but are not limited to:
To act as the first point of contact for customers and resolve customer enquiries.
To update customer profiles and contact detail on housing system.
To manage the Direct Debit (DD) process.
To assist in the annual rent review process and ensure letters are sent accurately.
To work with CRMs to maintain and review direct waiting lists.
To process transfers and mutual exchanges in line with written procedures.
To market properties and generate interest.
Knowledge and Experience:
Proven experience in a customer service/ administration role.
Experience of providing information and guidance to members of the public.
High level of confidence in dealing with telephone calls and difficult conversations.
Experience of resolving problems with empathy and using a degree of negotiation skills.
Some knowledge of tenancy and housing law.
Good computer and literacy skills and knowledge of working a housing system.
Skills:
Ability to communicate well with a variety of people.
Numerical, literacy and analytical skills to deal with a range of housing queries.
Good organisational skills and the ability to multi-task and prioritise.
Strong customer service skills, with an ability to deal with challenging customers.
The ability to actively contribute ideas and suggestions that improve the quality of
service.
Why Join Us?
At BCHG, we’re more than just a housing provider. We are a team that cares deeply about the people we serve and the colleagues we work with.
28 Days Annual leave per year (pro rata), plus bank holiday entitlements – so you can have a well-earned rest
Hybrid Working Opportunities - helping you to work in the most effective way for you
Staff recognition scheme – because hard work doesn’t go unnoticed
100% Annual Attendance Reward – to reward you for being there for our customers
Annual Pay Review – ensuring your pay reflects what’s happening in the market
Access to an Employee Assistance Programme which provides free, confidential support in health, wellbeing, financial and legal matters – because sometimes, we all need a helping hand
Life assurance – In case the worst should happen
A broad learning and development programme – to help you be the best that you can be
Access to an attractive contributory pension scheme – giving you peace of mind about life after work.
About us:
With over 2,200 homes across the Black Country and Birmingham, as well as a purpose-built Residential Care Home, we are deeply committed to supporting our local communities. Through our career development, training, and employment services, we help individuals achieve their aspirations.
Since our founding in 1974, we’ve significantly expanded both the number of homes we manage and the range of housing-related services we provide. Each year, we positively impact the lives of thousands of customers.
At Black Country Housing Group, our values are more than just words—they shape the way we operate and how our colleagues interact daily. We’re dedicated to the growth and well-being of our team, earning Gold recognition from Investors in People. We are also honoured to have received the Gold Award from the Armed Forces Covenant for our ongoing support of veterans and their families.
As a Disability Confident Employer, we continuously strive to create a more inclusive workplace. We are proud to promote equal opportunities and welcome applications from all backgrounds, including those of different ages, disabilities, genders, sexual orientations, races, religions, and marital statuses. Reasonable adjustments will be made available if required during the interview process.
If this sounds like the right fit for you, we encourage you to join our friendly and dedicated team at BCHG!
How to Apply
Please complete the application form and upload your CV.
Closing Date: 24th August 2025
Customer Relations Manager
Posted 1 day ago
Job Viewed
Job Description
Customer Relations Manager
When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.
Customer Relations Manager
Care Home: Waterfield House
Hours per week: 40
Salary: 45k per annum, plus commission scheme
About the role:
We are currently have an opportunity to join our Sales & Marketing team as a Customer Relations Manager.
The successful Customer Relations Manager will have overall responsibility for the sale of self-funding beds to ensure occupancy targets are achieved within the home. You will ensure that the experience of self-funding clients and their families is of the highest quality and seamless move-ins are achieved on date.
Working alongside the marketing team, the Customer Relations Manager will devise and implement a marketing strategy based on the individual home and geography. You will lead on key marketing events within the home, promoting this across social and local media, as well as create community engagement within the home through local schools, businesses, charities and other organisations.
Benefits of working with Runwood Homes:
- 28 days Paid Holiday li>Pension Scheme
- Blue Light Card and access to various other discounts on travel, restaurants, days out and leisure
- Employee Assistance Scheme that is also available to immediate family members
- Comprehensive induction and ongoing, paid training
- Free DBS Check
- Opportunities to progress your career within the company
- Free, on-site parking
- Employee of the Month awards
About you:
We are seeking a skilled Customer Relations Manager who possesses a strong background in sales and business development, preferably within the care industry. The ideal Customer Relations Manager will excel in establishing and nurturing valuable relationships, not only with our residents and their families, but also within the local community. A dedication to providing exceptional service and a collaborative spirit are essential qualities for this role. Strong communication skills and a passion for delivering top-notch service are also key attributes we are looking for in potential candidates.
About Runwood Homes:
Established in 1987, Runwood Homes is a leading provider of residential care, dementia care, and nursing care services, with a portfolio of over 59 homes across the UK. Our commitment to delivering personalised care is at the core of our mission, as we strive to celebrate the lives of each and every one of our residents.
At Runwood Homes, we prioritise the professional development of our staff by investing in comprehensive internal, external, and e-training programs at all levels. This dedication to continuous learning and growth ensures that our team is equipped to provide the highest quality of care to our residents.
As we look towards the future, our reputation for delivering innovative care for individuals living with dementia continues to flourish. We are dedicated to pushing the boundaries of care excellence and setting new standards in the industry.
All appointments are subject to safer recruitment requirements to ensure the safeguarding of adults. All positions will involve appropriate checks and clearances.
You can apply for this role by completing our short application form or by visiting the home where one of our team can help you.
Customer Relations Advisor
Posted today
Job Viewed
Job Description
Our client is looking to recruit several Customer Relations Advisor to join a friendly team within a well-established company. We are seeking motivated & driven candidates who want to learn new skills and gain new experiences to progress within their career.
Duties:
To maximise sales opportunities when appropriate by offering link sales, additional product or highlighting promotional items.
To mainta.
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Customer Relations Manager
Posted today
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Job Description
In a Nutshell
We have an exciting opportunity for a Customer Relations Manager to join our team within Vistry Southern, at our Basingstoke office. As our Customer Relations Manager, you will be a key point of contact in our customers Vistry journey. Managing resources to address and resolve issues raised with efficiency, reliability whilst being results focused.
Providing pre handover inspections on.
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Customer Relations Specialist
Posted today
Job Viewed
Job Description
Dams have been providing furniture solutions since the 1960s and is one of the UKs leading manufacturers and suppliers of office furniture, employing over 360 people from our sites in Knowsley.
The role is based at our office at the Stanley Grange Business Village (L34 4AR).
Job Overview
We are seeking a motivated and enthusiastic Customer Relations Specialist to join our team. In this role, you will.
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Customer Relations Advisor
Posted today
Job Viewed
Job Description
Gleeson Homes are recruiting for a Customer Relations Advisor, responsible for supporting the delivery of a 5* Customer Experience in the region. We're looking for people first champions, who strive to deliver the best customer experience, first time, every time. The role also requires a keen eye for detail and the ability to complete administrative tasks accurately, recording key.
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