141 Claims Examiner jobs in the United Kingdom
Claims Adjuster - Financial Lines
London, London
Starr Insurance Companies
Posted 2 days ago
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Job Description
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Client:Starr Insurance Companies
Location:London, United Kingdom
Job Category:Other
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EU work permit required:Yes
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Job Reference:062518542125
Job Views:6
Posted:19.08.2025
Expiry Date:03.10.2025
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Job Description:Starr Insurance Companies is a leading insurance and investment organization, providing commercial property and casualty insurance, including travel and accident coverage, to almost every imaginable business and industry in virtually every part of the world.
Cornelius Vander Starr established his first insurance company in Shanghai, China in 1919. Today, we are one of the world’s fastest growing insurance organizations, capable of writing in 128 countries on 6 continents.
To assess and evaluate the recoverability of all Financial Lines claims, with a focus on Professional Indemnity and Cyber, on policies underwritten by the Company whilst operating in line with the claims procedure guidelines and general compliance/regulatory and Company procedures
Roles and Responsibilities
- Manage claims processing in line with Starr and Lloyd’s Minimum Standards;
- Process Electronic Claim Files (ECF) in line with Lloyd’s Minimum Standards;
- Effective management of Claims outcomes, including reporting to and sign off by the Claims Manager and or Senior Claims Adjuster, where appropriate;
- Provide support and claims data as requested by Underwriters and/or Claims Managers in attracting new business and maintaining existing clients;
- Produce timely and accurate large loss forms for Senior Management’s review.
- Attend client meetings with Underwriters and/or Claims Managers (UK or internationally) in order to provide specific claims handling expertise or relationship management for the account;
- Ensure Coverholder / Third Party Administrators (TPA’s) submissions are compliant with the Service Level Agreement through review and approval of claims in excess of delegated authority;
- Ensure the items on the Non Moving Report (diary) and update claims records with the current status in order to reduce the volume of outstanding claims;
- Liaise with CST to ensure that claims errors/warnings for Syndicate Claims Messages (SCMs) and Underwriter Settlement Messages (USMs) are cleared by each month end;
- Liaise with CST to ensure that claims errors/warnings for LIMCLM are cleared by each month end;
- Ensure claims files are recorded accurately on the claims system;
- Ensure that the file is complete and contains all relevant documents;
- Ensure that binding authority and cover holder claims are processed in line with Starr standards;
- Produce ad-hoc claims reports and statistical support to underwriters as required.
Experience Required
- PI and Cyber claims experience in Lloyd's/London Market;
- Knowledge of market wording/clauses;
- Up-to-date knowledge of claims activity and handling to inform future underwriting decisions.
Starr is an equal opportunity employer, which means we'll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and we're committed to creating an inclusive environment for all employees. We offer first class training and development opportunities to all employees. Our aim is to grow our own talent and bring out the best in people.
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Insurance Claims Adjuster
CB2 1SN Cambridge, Eastern
£30000 Annually
WhatJobs
Posted 2 days ago
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Job Description
Our client, a dynamic and growing insurance provider, is seeking a diligent and customer-focused Insurance Claims Adjuster to join their fully remote team. In this vital role, you will be responsible for managing the entire lifecycle of insurance claims, from initial reporting to final settlement. You will investigate insurance claims, determine liability, assess damages, and negotiate settlements in accordance with policy coverage and company guidelines. Excellent communication and interpersonal skills are essential for liaising with policyholders, witnesses, and third parties to gather necessary information and provide clear explanations. This role requires a keen eye for detail, strong analytical abilities, and the capacity to work autonomously in a remote setting. Key responsibilities will include:
- Investigating insurance claims promptly and thoroughly.
- Gathering all relevant documentation, statements, and evidence pertaining to claims.
- Analyzing policy coverage to determine the scope of liability.
- Assessing the extent of damages and estimating repair or replacement costs.
- Negotiating settlements with policyholders and their representatives.
- Communicating clearly and empathetically with clients throughout the claims process.
- Maintaining accurate and detailed records of claim investigations and actions taken.
- Ensuring compliance with all relevant insurance regulations and company procedures.
- Identifying potential fraudulent claims and escalating them for further investigation.
- Managing a caseload of diverse insurance claims efficiently.
- Providing exceptional customer service and support to policyholders.
- Working collaboratively with internal teams, such as underwriting and legal departments.
- Utilizing claims management software and other relevant technologies.
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Insurance Claims Adjuster
OX1 1BB Oxford, South East
£35000 Annually
WhatJobs
Posted 3 days ago
Job Viewed
Job Description
Our client, a reputable insurance company based in **Oxford, Oxfordshire, UK**, is looking for an experienced Insurance Claims Adjuster to join their expanding team. This role operates on a hybrid basis, blending remote work with necessary office presence in Oxford. You will be responsible for investigating, evaluating, and settling insurance claims efficiently and fairly. This involves conducting thorough investigations, interviewing claimants and witnesses, assessing damages, negotiating settlements, and processing payments. The ideal candidate will have a strong understanding of insurance policies and claims procedures, excellent investigative skills, and a commitment to providing exceptional customer service.
Key Responsibilities:
The ideal candidate will possess strong analytical and problem-solving skills, with meticulous attention to detail. Excellent negotiation and communication abilities are crucial for effective claims resolution. The ability to manage a caseload efficiently and work independently in a hybrid environment is essential.
Qualifications:
Key Responsibilities:
- Receive and review insurance claims, ensuring all necessary documentation is submitted.
- Investigate claims by gathering information, interviewing relevant parties, and inspecting damage.
- Analyze policy coverage and determine the extent of the company's liability.
- Assess the value of claims, negotiating settlements with claimants and their representatives.
- Process claims payments accurately and in a timely manner.
- Maintain detailed and organized claim files, documenting all actions taken.
- Ensure compliance with company policies, industry regulations, and legal requirements.
- Provide clear and empathetic communication to claimants throughout the claims process.
- Identify potential fraudulent claims and escalate them for further investigation.
- Stay updated on insurance laws, regulations, and best practices in claims handling.
- Collaborate with legal counsel and other experts as needed.
The ideal candidate will possess strong analytical and problem-solving skills, with meticulous attention to detail. Excellent negotiation and communication abilities are crucial for effective claims resolution. The ability to manage a caseload efficiently and work independently in a hybrid environment is essential.
Qualifications:
- Proven experience as an Insurance Claims Adjuster or in a similar claims handling role.
- In-depth knowledge of insurance policies, claims procedures, and relevant legislation.
- Strong investigative and analytical skills.
- Excellent negotiation and communication abilities.
- Proficiency in claims management software.
- Ability to manage multiple claims simultaneously and meet deadlines.
- Strong customer service orientation.
- Relevant insurance certifications (e.g., Cert CII, Dip CII) are a significant advantage.
- Bachelor's degree in a relevant field or equivalent experience.
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2
Insurance Claims Adjuster
EH1 1SR Edinburgh, Scotland
£30000 Annually
WhatJobs
Posted 5 days ago
Job Viewed
Job Description
Our client, a reputable insurance provider, is seeking a diligent and experienced Insurance Claims Adjuster to join their established team in Edinburgh, Scotland, UK . This role is instrumental in managing the claims process from initiation to settlement, ensuring fairness and accuracy for both the policyholder and the company. You will be responsible for investigating insurance claims, evaluating policy coverage, determining liability, and negotiating settlements. This involves thorough documentation, detailed reporting, and maintaining professional communication with claimants, witnesses, and legal representatives. The ideal candidate possesses strong analytical skills, a keen eye for detail, and a thorough understanding of insurance policies and legal frameworks. You will play a key role in upholding the company's reputation for integrity and customer satisfaction. This hybrid role offers a blend of office-based work and remote flexibility, allowing for efficient claims handling and personal work-life balance. The successful candidate will contribute to the efficient and effective resolution of claims, minimising risk and maximising customer trust. Responsibilities include:
- Investigating assigned insurance claims thoroughly and impartially.
- Reviewing insurance policies to determine coverage and identify any exclusions.
- Assessing damages or losses and estimating repair or replacement costs.
- Interviewing claimants, witnesses, and other relevant parties.
- Collecting and analysing evidence, including police reports, medical records, and repair estimates.
- Negotiating settlements with claimants or their representatives.
- Preparing detailed reports on claim investigations, findings, and recommendations.
- Managing a caseload of claims efficiently and ensuring timely resolution.
- Adhering to all company policies, procedures, and regulatory requirements.
- Maintaining professional relationships with clients, colleagues, and external partners.
- Previous experience as a claims adjuster or in a related insurance role.
- Strong knowledge of insurance principles, policies, and claims handling procedures.
- Excellent investigative, analytical, and negotiation skills.
- Proficiency in insurance claims management software.
- Strong written and verbal communication skills.
- Ability to work independently and manage a varied workload.
- Relevant professional certifications (e.g., CII) are advantageous.
- High school diploma or equivalent; a degree in a relevant field is a plus.
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3
Insurance Claims Adjuster
PO4 8JQ Portsmouth, South East
£30000 Annually
WhatJobs
Posted 5 days ago
Job Viewed
Job Description
Our client is actively seeking a diligent and detail-oriented Insurance Claims Adjuster to join their remote team. This role involves investigating, evaluating, and negotiating insurance claims to ensure fair and timely settlements. You will be responsible for managing a caseload of claims, communicating effectively with policyholders, witnesses, and other relevant parties to gather information, and assessing the extent of damages or liability. The Claims Adjuster must have a thorough understanding of insurance policies, legal requirements, and claims procedures. Excellent analytical skills are required to determine coverage, evaluate loss amounts, and make informed decisions regarding claim validity and settlement.
The ideal candidate will possess strong communication, negotiation, and customer service skills. You will be adept at managing your workload independently, working remotely while maintaining high levels of productivity and accuracy. A keen eye for detail and the ability to remain objective and empathetic in challenging situations are crucial. Previous experience in insurance claims handling or a related field is highly advantageous. This position offers the flexibility of a fully remote work arrangement, allowing you to operate from anywhere within the UK. You will be expected to maintain accurate records of all claim activities in the company's claims management system. The role requires a proactive approach to managing claims efficiently, ensuring adherence to regulatory standards and company protocols. Join a leading insurance provider committed to excellence and customer satisfaction.
Responsibilities:
The ideal candidate will possess strong communication, negotiation, and customer service skills. You will be adept at managing your workload independently, working remotely while maintaining high levels of productivity and accuracy. A keen eye for detail and the ability to remain objective and empathetic in challenging situations are crucial. Previous experience in insurance claims handling or a related field is highly advantageous. This position offers the flexibility of a fully remote work arrangement, allowing you to operate from anywhere within the UK. You will be expected to maintain accurate records of all claim activities in the company's claims management system. The role requires a proactive approach to managing claims efficiently, ensuring adherence to regulatory standards and company protocols. Join a leading insurance provider committed to excellence and customer satisfaction.
Responsibilities:
- Investigate insurance claims thoroughly and impartially.
- Evaluate damages and determine liability or coverage.
- Negotiate settlements with policyholders and claimants.
- Gather information from various sources, including interviews and documentation.
- Communicate claim status and decisions clearly and professionally.
- Maintain accurate and detailed records in the claims management system.
- Ensure compliance with all relevant laws and regulations.
- Manage a portfolio of claims efficiently and effectively.
- Provide excellent customer service to all parties involved.
- Adhere to company policies and claims handling procedures.
- Proven experience in insurance claims handling or a related role.
- Strong understanding of insurance policies and claims processes.
- Excellent analytical, negotiation, and communication skills.
- Ability to work independently and manage time effectively in a remote setting.
- Detail-oriented with strong organisational skills.
- Customer-focused approach.
- Relevant professional qualifications (e.g., CII) are a plus.
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4
Insurance Claims Adjuster
LE1 5PP Leicester, East Midlands
£30000 Annually
WhatJobs
Posted 6 days ago
Job Viewed
Job Description
Our client is seeking a diligent and thorough Insurance Claims Adjuster to join their team in **Leicester, Leicestershire, UK**. This role requires you to be present in the field and at the office to effectively manage insurance claims. You will be responsible for investigating insurance claims, assessing damages, determining liability, and negotiating settlements with policyholders and claimants. This is a crucial role in ensuring fair and efficient claim processing.
Key responsibilities include interviewing claimants and witnesses, reviewing policy coverage, inspecting damaged property (vehicles, homes, etc.), and documenting findings. You will analyze claim information to determine the extent of the insurer's liability and calculate the appropriate settlement amount. Building rapport with policyholders and providing clear explanations of the claims process are vital. You will also work closely with legal counsel, repair shops, and medical professionals as needed. Maintaining accurate and detailed records of all claim activities is essential.
The ideal candidate will possess excellent investigative, analytical, and negotiation skills. Strong communication and interpersonal skills are required to interact effectively with individuals from diverse backgrounds. A keen eye for detail and the ability to remain calm and professional under pressure are important. Previous experience in the insurance industry, particularly in claims handling or adjusting, is highly desirable. A good understanding of insurance policies and relevant legal and regulatory requirements is necessary. The ability to work independently and manage a caseload efficiently is crucial.
Responsibilities:
Key responsibilities include interviewing claimants and witnesses, reviewing policy coverage, inspecting damaged property (vehicles, homes, etc.), and documenting findings. You will analyze claim information to determine the extent of the insurer's liability and calculate the appropriate settlement amount. Building rapport with policyholders and providing clear explanations of the claims process are vital. You will also work closely with legal counsel, repair shops, and medical professionals as needed. Maintaining accurate and detailed records of all claim activities is essential.
The ideal candidate will possess excellent investigative, analytical, and negotiation skills. Strong communication and interpersonal skills are required to interact effectively with individuals from diverse backgrounds. A keen eye for detail and the ability to remain calm and professional under pressure are important. Previous experience in the insurance industry, particularly in claims handling or adjusting, is highly desirable. A good understanding of insurance policies and relevant legal and regulatory requirements is necessary. The ability to work independently and manage a caseload efficiently is crucial.
Responsibilities:
- Investigate insurance claims promptly and thoroughly.
- Interview claimants, witnesses, and relevant parties.
- Review policy terms and conditions to determine coverage.
- Inspect damaged property and assess the extent of loss.
- Document all findings, including photos and detailed reports.
- Calculate claim settlements based on damages and policy terms.
- Negotiate settlements with policyholders and claimants.
- Ensure compliance with all relevant regulations and company policies.
- Maintain organized and accurate claim files.
- High school diploma or equivalent; Bachelor's degree preferred.
- Relevant insurance qualifications (e.g., CII) are advantageous.
- Minimum of 3 years of experience in insurance claims handling or adjusting.
- Strong understanding of insurance principles and practices.
- Excellent investigative, analytical, and negotiation skills.
- Proficiency in Microsoft Office Suite.
- Strong communication and customer service skills.
- Ability to manage time effectively and prioritize tasks.
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5
Senior Insurance Claims Adjuster
SR1 2AE Sunderland, North East
£40000 Annually
WhatJobs
Posted today
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Job Description
Our client is seeking a detail-oriented and experienced Senior Insurance Claims Adjuster to join their dynamic, fully remote team. In this role, you will manage a portfolio of complex insurance claims, ensuring fair and efficient resolution for policyholders. You will be responsible for investigating claims, assessing damages, determining coverage, and negotiating settlements in accordance with policy terms and legal requirements. This position demands a thorough understanding of insurance principles, relevant legislation, and claims handling best practices. You will conduct virtual interviews with claimants, witnesses, and other parties involved to gather all necessary information. Developing comprehensive claim reports, maintaining accurate records, and adhering to service level agreements are critical aspects of this role. The ideal candidate will possess strong analytical skills, excellent communication and negotiation abilities, and a proven ability to manage a high volume of claims effectively in a remote work setting. Experience with claims management software is a plus. You will also be expected to mentor junior adjusters and contribute to process improvement initiatives. This is a fantastic opportunity to advance your career in the insurance sector while enjoying the flexibility of a remote-first work environment, making a tangible difference for clients in Sunderland, Tyne and Wear, UK and beyond.
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Remote Insurance Claims Adjuster
CB2 1TU Cambridge, Eastern
£35000 Annually
WhatJobs
Posted 2 days ago
Job Viewed
Job Description
Our client is looking for a diligent and analytical Remote Insurance Claims Adjuster to join their expanding virtual team, supporting operations across the UK. In this fully remote role, you will be responsible for investigating, evaluating, and settling insurance claims efficiently and fairly. Your primary duties will include reviewing policy coverage, gathering information from claimants and relevant parties, conducting thorough investigations using digital tools and resources, and determining the extent of liability. You will need to communicate effectively with policyholders via phone, email, and video conferencing to explain claim processes, provide updates, and negotiate settlements. Maintaining accurate and detailed claim files, adhering to regulatory requirements and company policies, and identifying potential fraud are also critical aspects of this position. The ideal candidate possesses exceptional customer service skills, strong decision-making abilities, and a meticulous approach to documentation. Proficiency in claims management software and a solid understanding of insurance principles are essential. This role requires a self-starter who can manage their workload effectively from a home-based office environment, ensuring timely resolution of claims while upholding the company's reputation for integrity and fairness. You must have a stable internet connection and a dedicated workspace conducive to professional communication. We are committed to fostering a remote-first culture, providing the necessary tools and support for your success. Join our client and be part of a dynamic team that values collaboration and customer satisfaction. Requirements:
- Proven experience as a Claims Adjuster or similar role.
- Strong understanding of insurance policies and claims procedures.
- Excellent analytical and problem-solving skills.
- Exceptional communication and interpersonal abilities.
- Proficiency with claims management software and digital tools.
- Ability to work independently and manage time effectively.
- High school diploma or equivalent; bachelor's degree preferred.
- Must have a reliable home office setup.
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7
Remote Insurance Claims Adjuster
AB10 1AA Aberdeen, Scotland
£35000 Annually
WhatJobs
Posted 2 days ago
Job Viewed
Job Description
Our client, a reputable insurance provider, is looking for a diligent and detail-oriented Remote Insurance Claims Adjuster to join their expanding team. This is a fully remote role, allowing you to manage claims efficiently from your home office. You will be responsible for investigating, evaluating, and settling insurance claims accurately and efficiently, ensuring compliance with company policies and industry regulations. Your primary duties will include reviewing policy coverage, conducting virtual investigations through phone, email, and video conferencing, assessing damages, and negotiating settlements with policyholders and third-party claimants. You will maintain meticulous records of claim activities, prepare detailed reports, and ensure timely resolution of all claims. Excellent customer service skills are vital as you will be the primary point of contact for claimants during a potentially stressful time. The ideal candidate will possess strong analytical and critical thinking skills, enabling them to thoroughly evaluate claim circumstances and determine liability. Proficiency in claims management software and digital communication tools is a must. A proactive approach to problem-solving and the ability to work independently with minimal supervision are essential for success in this remote capacity. We require a minimum of 3 years of experience in insurance claims handling, preferably within a specific line of insurance (e.g., property, casualty, auto). Relevant industry certifications or licensing are highly advantageous. Strong negotiation and communication skills, both written and verbal, are critical. This is an excellent opportunity to build a rewarding career in the insurance sector with the significant benefit of remote work flexibility.
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8
Remote Insurance Claims Adjuster
PL1 2EB Plymouth, South West
£35000 Annually
WhatJobs
Posted 2 days ago
Job Viewed
Job Description
Our client, a reputable and customer-focused insurance provider, is seeking a diligent and empathetic Remote Insurance Claims Adjuster to manage a portfolio of claims from their home office. This is a fully remote position, allowing you to contribute to client satisfaction and operational efficiency from anywhere in the UK. You will be responsible for investigating, evaluating, and negotiating insurance claims in accordance with company policies and regulatory requirements. This involves gathering information, assessing damages, determining coverage, and settling claims in a timely and fair manner. The ideal candidate possesses strong analytical skills, excellent communication and interpersonal abilities, and a commitment to providing outstanding customer service. You must be adept at managing your workload, maintaining accurate records, and working autonomously. A solid understanding of insurance principles and claims handling procedures is essential, along with the ability to navigate complex cases with professionalism and integrity.
Responsibilities:
Responsibilities:
- Investigate insurance claims promptly and thoroughly to determine coverage and liability.
- Gather necessary documentation, including police reports, medical records, and witness statements.
- Assess damages and calculate claim settlements based on policy terms and conditions.
- Communicate effectively with policyholders, claimants, witnesses, and legal representatives.
- Negotiate settlements with claimants or their representatives in a fair and professional manner.
- Maintain accurate and detailed records of all claim activities and correspondence in the claims management system.
- Ensure compliance with all relevant insurance regulations and company procedures.
- Identify potential fraud and escalate suspicious claims according to established protocols.
- Manage a caseload of claims efficiently, prioritizing tasks and meeting deadlines.
- Provide exceptional customer service throughout the claims process.
- Previous experience in insurance claims adjusting, processing, or a related insurance role.
- Strong understanding of insurance policies, coverage types, and claims handling procedures.
- Excellent investigative, analytical, and problem-solving skills.
- Exceptional communication, negotiation, and interpersonal skills.
- Proficiency in using claims management software and standard office applications.
- Ability to work independently, manage time effectively, and maintain accuracy in a remote environment.
- Relevant professional certifications (e.g., ACII) are highly desirable.
- A proactive attitude and a commitment to delivering high-quality customer service.
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