689 Claims Processing jobs in the United Kingdom
Claims Management Specialist
CF10 1AA Cardiff, Wales
£45000 Annually
WhatJobs
Posted 1 day ago
Job Viewed
Job Description
Our client, a leading insurance provider in Cardiff, Wales, UK , is actively seeking a diligent and experienced Claims Management Specialist to oversee and manage a portfolio of complex insurance claims. This is a pivotal on-site role requiring hands-on dedication and a proactive approach to claims resolution.
As a Claims Management Specialist, you will be responsible for investigating, evaluating, and negotiating insurance claims from initiation to settlement. This involves detailed analysis of policy coverage, assessment of damages, and determination of liability. You will liaise extensively with policyholders, claimants, legal representatives, and other third parties to gather information, manage expectations, and facilitate fair and timely settlements.
The ideal candidate will possess a comprehensive understanding of insurance principles, claims handling best practices, and relevant legislation. You must demonstrate exceptional analytical skills, attention to detail, and the ability to make sound judgments under pressure. Strong negotiation and communication skills are crucial for success in this client-facing position.
Key Responsibilities:
As a Claims Management Specialist, you will be responsible for investigating, evaluating, and negotiating insurance claims from initiation to settlement. This involves detailed analysis of policy coverage, assessment of damages, and determination of liability. You will liaise extensively with policyholders, claimants, legal representatives, and other third parties to gather information, manage expectations, and facilitate fair and timely settlements.
The ideal candidate will possess a comprehensive understanding of insurance principles, claims handling best practices, and relevant legislation. You must demonstrate exceptional analytical skills, attention to detail, and the ability to make sound judgments under pressure. Strong negotiation and communication skills are crucial for success in this client-facing position.
Key Responsibilities:
- Investigate and assess the validity and extent of insurance claims.
- Interpret policy wordings and determine coverage accurately.
- Communicate effectively with all parties involved in the claims process.
- Negotiate settlements within established authority limits and guidelines.
- Manage a caseload of claims efficiently, ensuring adherence to service standards and regulatory requirements.
- Appoint and manage external adjusters, surveyors, and legal counsel when necessary.
- Identify potential fraud indicators and escalate investigations accordingly.
- Maintain accurate and up-to-date claim files and records.
- Contribute to the continuous improvement of claims handling processes and procedures.
- Provide exceptional customer service throughout the claims lifecycle.
- Proven experience in insurance claims handling, with a strong focus on complex claims.
- In-depth knowledge of insurance products and claims management principles.
- Excellent investigative, analytical, and problem-solving skills.
- Strong negotiation and conflict resolution abilities.
- Proficiency in claims management software and Microsoft Office Suite.
- Excellent written and verbal communication skills.
- Relevant professional qualifications (e.g., ACII) are highly desirable.
- Ability to work independently and as part of a collaborative team.
- Resilience and ability to manage demanding workloads.
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0
Senior Claims Analyst
SO14 0QZ Southampton, South East
£50000 Annually
WhatJobs
Posted 11 days ago
Job Viewed
Job Description
Our client, a leading innovator in the insurance sector, is seeking a highly skilled and motivated Senior Claims Analyst to join their dynamic, fully remote team. This pivotal role will involve the comprehensive investigation, evaluation, and negotiation of complex insurance claims across various policy types. You will be instrumental in ensuring fair and timely settlements while upholding the company's commitment to exceptional customer service and adherence to regulatory standards.
Responsibilities:
This is a fully remote position, offering the flexibility to work from anywhere within the UK. We provide all necessary equipment and support to ensure you can perform your duties effectively from home. The ideal candidate will possess strong analytical, problem-solving, and communication skills, coupled with a meticulous attention to detail and a proactive approach to claim resolution. A deep understanding of insurance principles and claim lifecycle management is essential. Experience in handling complex or high-value claims is highly desirable. We are committed to fostering a diverse and inclusive workplace and encourage applications from all qualified individuals.
The role is based in Southampton, Hampshire, UK , though the position itself is conducted entirely remotely.
Responsibilities:
- Conduct in-depth reviews of insurance claims documentation, including policy details, incident reports, and supporting evidence, to determine coverage and liability.
- Perform detailed financial analysis of claims, calculating reserves, and authorising payments within defined authority limits.
- Communicate effectively with policyholders, legal representatives, and third-party experts to gather information, explain claim decisions, and negotiate settlements.
- Identify potential fraud indicators and escalate suspicious claims for further investigation.
- Collaborate with underwriting and claims management teams to provide insights and feedback on policy wording and claims trends.
- Stay abreast of industry best practices, regulatory changes, and emerging risks relevant to the insurance landscape.
- Mentor and guide junior claims analysts, fostering a culture of continuous learning and professional development.
- Maintain accurate and comprehensive claim files using our advanced claims management system.
- Contribute to the development and refinement of claims handling procedures and best practices.
- Represent the company in a professional and ethical manner at all times.
This is a fully remote position, offering the flexibility to work from anywhere within the UK. We provide all necessary equipment and support to ensure you can perform your duties effectively from home. The ideal candidate will possess strong analytical, problem-solving, and communication skills, coupled with a meticulous attention to detail and a proactive approach to claim resolution. A deep understanding of insurance principles and claim lifecycle management is essential. Experience in handling complex or high-value claims is highly desirable. We are committed to fostering a diverse and inclusive workplace and encourage applications from all qualified individuals.
The role is based in Southampton, Hampshire, UK , though the position itself is conducted entirely remotely.
This advertiser has chosen not to accept applicants from your region.
1
Senior Claims Analyst
L1 4 Liverpool, North West
£50000 Annually
WhatJobs
Posted 24 days ago
Job Viewed
Job Description
Our client, a leading innovator in the insurance sector, is seeking a highly analytical and detail-oriented Senior Claims Analyst to join their dynamic team. This is a fully remote position, offering the flexibility to work from anywhere in the UK. You will play a critical role in managing and analysing complex insurance claims, ensuring accuracy, fairness, and compliance with policy terms and regulatory requirements. Your responsibilities will include investigating claims thoroughly, evaluating coverage, determining liability, and negotiating settlements within authorised limits. The ideal candidate will possess extensive knowledge of insurance products, claims processes, and relevant legal frameworks. Strong analytical skills are essential for assessing damages, identifying fraud indicators, and recommending appropriate claim resolution strategies. You will collaborate closely with policyholders, legal counsel, and other stakeholders to facilitate efficient claim handling. This role demands excellent communication and interpersonal skills, as well as the ability to make sound, independent judgments under pressure. You will also be involved in mentoring junior claims staff, contributing to process improvements, and ensuring the highest standards of customer service are maintained. This is an exceptional opportunity to advance your career in the insurance industry, work on challenging cases, and contribute to a reputable organisation, all within a supportive and flexible remote work environment. Join us and help shape the future of claims management.
Responsibilities:
Responsibilities:
- Investigate, evaluate, and resolve complex insurance claims in accordance with policy provisions and regulations.
- Determine coverage, liability, and damages for assigned claims.
- Negotiate settlements with claimants and legal representatives.
- Ensure compliance with all relevant industry standards and legal requirements.
- Identify and investigate potential fraudulent claims.
- Maintain accurate and detailed claim records and documentation.
- Provide exceptional customer service to policyholders throughout the claims process.
- Collaborate with internal teams, external adjusters, and legal counsel.
- Mentor and train junior claims analysts.
- Contribute to the development and implementation of claims handling best practices.
- Bachelor's degree in Business, Finance, Law, or a related field.
- Professional certifications in insurance (e.g., ACII, CII) are highly desirable.
- Minimum of 5 years of experience in insurance claims handling and analysis.
- In-depth knowledge of various insurance lines (e.g., Property, Casualty, Liability).
- Strong analytical, investigative, and problem-solving skills.
- Excellent negotiation and communication abilities.
- Proficiency in claims management software and Microsoft Office Suite.
- Ability to work independently and manage a caseload effectively in a remote setting.
- High ethical standards and attention to detail.
This advertiser has chosen not to accept applicants from your region.
2
Senior Claims Analyst - Remote
BT7 9 Belfast, Northern Ireland
£45000 Annually
WhatJobs
Posted 8 days ago
Job Viewed
Job Description
Our client is seeking a highly analytical and detail-oriented Senior Claims Analyst to join their expanding, fully remote team. This is a pivotal role focused on managing and resolving complex insurance claims efficiently and effectively. The successful candidate will be responsible for investigating, evaluating, and negotiating settlements for a diverse portfolio of claims, ensuring compliance with company policies and regulatory requirements. You will play a key role in mentoring junior analysts, identifying trends, and contributing to the continuous improvement of claims handling processes.
Key Responsibilities:
Key Responsibilities:
- Conduct thorough investigations into complex insurance claims, gathering all necessary documentation and evidence.
- Evaluate claim validity, assess damages, and determine appropriate settlement amounts in line with policy terms and conditions.
- Negotiate settlements with policyholders, legal representatives, and other involved parties.
- Maintain accurate and detailed records of all claim activities and communications within the claims management system.
- Provide expert guidance and support to junior claims adjusters, fostering their professional development.
- Identify potential fraudulent claims and escalate them to the Special Investigations Unit as needed.
- Liaise with external adjusters, legal counsel, and other service providers.
- Monitor regulatory changes and ensure claims handling practices remain compliant.
- Contribute to the development and implementation of new claims handling procedures and best practices.
- Analyze claim data to identify trends, patterns, and areas for process improvement.
This advertiser has chosen not to accept applicants from your region.
3
Insurance Claims Adjuster
BT1 1AA Belfast, Northern Ireland
£30000 Annually
WhatJobs
Posted today
Job Viewed
Job Description
Our client is seeking a dedicated and detail-oriented Insurance Claims Adjuster to join their established team in Belfast, Northern Ireland, UK . This is a crucial role where you will be responsible for investigating, evaluating, and negotiating insurance claims. You will act as the primary point of contact for policyholders, ensuring fair and efficient resolution of claims while upholding company standards and regulatory requirements. The ideal candidate will possess strong investigative skills, excellent communication abilities, and a commitment to providing exceptional customer service.
Key Responsibilities:
Key Responsibilities:
- Investigate insurance claims by gathering information, interviewing claimants and witnesses, and reviewing policy details.
- Assess the extent of liability and damages, determining the appropriate course of action for claim resolution.
- Negotiate settlements with policyholders and other involved parties in a fair and timely manner.
- Maintain accurate and detailed records of claim investigations, evaluations, and communications using company systems.
- Interpret insurance policies to ensure claims are handled in accordance with coverage terms and conditions.
- Liaise with legal counsel, repair shops, medical professionals, and other relevant parties as needed.
- Ensure compliance with all relevant insurance regulations and company policies.
- Handle a caseload of claims efficiently, prioritizing tasks and managing deadlines effectively.
- Provide clear and empathetic communication to claimants throughout the claims process.
- Identify potential cases of fraud and escalate them according to company procedures.
- Proven experience as an Insurance Claims Adjuster or in a similar claims handling role.
- Strong understanding of insurance policies, legal terminology, and claims investigation procedures.
- Excellent negotiation and conflict-resolution skills.
- Exceptional written and verbal communication abilities.
- Proficiency in using claims management software and Microsoft Office Suite.
- High level of integrity and attention to detail.
- Ability to work independently and manage a demanding workload.
- A degree in Law, Business, Finance, or a related field is advantageous.
- Relevant professional certifications (e.g., CII) are a strong plus.
- Must be legally authorized to work in the UK.
This advertiser has chosen not to accept applicants from your region.
4
Insurance Claims Adjuster
DE1 2FW Derby, East Midlands
£35000 Annually
WhatJobs
Posted 1 day ago
Job Viewed
Job Description
Our client is seeking a meticulous and customer-focused Insurance Claims Adjuster to join their team in **Derby, Derbyshire, UK**. This role is vital in processing and settling insurance claims efficiently and fairly, ensuring client satisfaction and upholding company standards. You will be responsible for investigating insurance claims, determining coverage, negotiating settlements, and managing claim files from initiation to closure. The ideal candidate will possess a strong understanding of insurance policies, legal regulations, and claims handling best practices. Excellent analytical skills are required to assess damages, liability, and policy terms. You will communicate effectively with policyholders, claimants, witnesses, and other relevant parties to gather information and explain claim procedures. Key responsibilities include conducting thorough claim investigations, inspecting damaged property (vehicles, homes, etc.), documenting findings, and preparing detailed claim reports. You will negotiate settlements within policy limits and company guidelines, while ensuring a high level of customer service throughout the claims process. Experience in a specific line of insurance (e.g., auto, property, liability) is beneficial. Professional certifications or qualifications in insurance claims adjusting are highly desirable. You must be adept at managing a caseload of claims, prioritizing tasks, and meeting deadlines. Strong interpersonal skills and the ability to handle sensitive situations with empathy and professionalism are crucial. This role requires a commitment to ethical conduct and adherence to regulatory requirements. The ability to work independently and as part of a team is essential. This is a hands-on role requiring fieldwork and client interaction. Continuous professional development and training are provided to keep up with industry changes and best practices. Join a reputable insurance provider committed to excellence in claims management.
Responsibilities:
Responsibilities:
- Investigate insurance claims thoroughly to determine liability and coverage.
- Inspect damaged property and vehicles to assess the extent of loss.
- Gather and analyze evidence, documentation, and statements.
- Interpret insurance policy terms and conditions.
- Negotiate fair settlements with policyholders and claimants.
- Manage claim files, ensuring accuracy and completeness.
- Communicate claim status and decisions clearly to all parties.
- Adhere to company policies, procedures, and regulatory requirements.
- Identify potential fraud and escalate as necessary.
- Maintain excellent customer service standards throughout the claims process.
- Proven experience as an Insurance Claims Adjuster or in a similar role.
- Strong knowledge of insurance policies and claims handling procedures.
- Excellent investigative, analytical, and problem-solving skills.
- Proficiency in documentation and report writing.
- Strong negotiation and communication skills.
- Ability to manage a caseload effectively and prioritize tasks.
- Customer-focused approach with strong interpersonal skills.
- Relevant insurance certifications (e.g., CII) are a plus.
- Full UK driving license and willingness to undertake fieldwork.
This advertiser has chosen not to accept applicants from your region.
5
Insurance Claims Adjuster
CV1 1GH Coventry, West Midlands
£32000 Annually
WhatJobs
Posted 2 days ago
Job Viewed
Job Description
Our client, a reputable insurance provider, is seeking a detail-oriented and empathetic Insurance Claims Adjuster to join their team in Coventry, West Midlands, UK . This role involves assessing insurance claims, determining coverage, and negotiating settlements to ensure fair and efficient resolution for policyholders. The position operates on a hybrid model, offering a blend of office-based work and remote flexibility.
Key Responsibilities:
Qualifications and Skills:
The ideal candidate will possess a strong sense of integrity and a commitment to providing exceptional service. This is a great opportunity to build a career in the insurance sector within a supportive environment located in Coventry .
Key Responsibilities:
- Investigate insurance claims by gathering information from claimants, witnesses, and other relevant parties.
- Review policy documents to determine coverage and assess liability.
- Conduct site visits and inspections to evaluate damages and loss extent, when necessary.
- Negotiate claim settlements with policyholders or their representatives in a fair and timely manner.
- Prepare detailed reports documenting claim findings, assessments, and settlement recommendations.
- Maintain accurate and organised claim files, ensuring all documentation is up-to-date.
- Ensure compliance with company policies, industry regulations, and legal requirements.
- Liaise with legal counsel, repair services, and other third parties as required.
- Provide excellent customer service to policyholders throughout the claims process.
- Identify potential fraudulent claims and escalate them for further investigation.
Qualifications and Skills:
- Proven experience as an Insurance Claims Adjuster or in a similar role within the insurance industry.
- Strong understanding of insurance policies, claims handling procedures, and relevant regulations.
- Excellent negotiation, communication, and interpersonal skills.
- Strong analytical and problem-solving abilities, with keen attention to detail.
- Ability to manage a caseload effectively and prioritise tasks.
- Proficiency in relevant claims management software and Microsoft Office Suite.
- Empathy and a customer-focused approach.
- Ability to work independently and as part of a team.
- A valid UK driving licence and willingness to travel locally for inspections.
- Relevant professional qualifications (e.g., CII) are advantageous.
The ideal candidate will possess a strong sense of integrity and a commitment to providing exceptional service. This is a great opportunity to build a career in the insurance sector within a supportive environment located in Coventry .
This advertiser has chosen not to accept applicants from your region.
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6
Insurance Claims Adjuster
DE1 2GN Derby, East Midlands
£30000 Annually
WhatJobs
Posted 4 days ago
Job Viewed
Job Description
Our client, a reputable insurance provider, is looking for a meticulous and dedicated Insurance Claims Adjuster to join their team in Derby, Derbyshire, UK . This role is responsible for investigating, evaluating, and settling insurance claims in a fair, efficient, and timely manner. The ideal candidate will possess excellent analytical skills, strong attention to detail, and a thorough understanding of insurance policies and claims procedures. You will liaunt with policyholders, witnesses, and other relevant parties to gather information, assess damages, and determine liability. This position plays a vital role in ensuring customer satisfaction and upholding the company's commitment to integrity and service excellence in the Derby, Derbyshire, UK region.
Key responsibilities will include:
The successful candidate will hold a minimum of a high school diploma or equivalent; a Bachelor's degree in a relevant field is advantageous. Previous experience in insurance claims handling, particularly within property or casualty insurance, is highly desirable. A strong understanding of insurance principles and terminology is required. Excellent customer service, communication, negotiation, and investigative skills are essential. The ability to work independently and manage a caseload effectively is crucial. This is a valuable opportunity to build a career in the insurance sector in Derby, Derbyshire, UK .
Key responsibilities will include:
- Investigating assigned insurance claims thoroughly to determine coverage, liability, and damages.
- Interviewing policyholders, claimants, witnesses, and other parties involved in the claim.
- Inspecting damaged property and assessing the extent of losses, potentially coordinating with external experts.
- Reviewing policy documents and relevant legal statutes to ensure claims are handled in accordance with policy terms and regulations.
- Negotiating settlements with claimants and their representatives in a fair and objective manner.
- Authorizing payments and processing claim settlements accurately and promptly.
- Maintaining detailed and organized claim files, documenting all activities and communications.
- Communicating effectively with policyholders, providing clear explanations of the claims process and decisions.
- Identifying potential fraudulent claims and escalating them for further investigation.
- Staying updated on industry best practices, regulatory changes, and company procedures.
The successful candidate will hold a minimum of a high school diploma or equivalent; a Bachelor's degree in a relevant field is advantageous. Previous experience in insurance claims handling, particularly within property or casualty insurance, is highly desirable. A strong understanding of insurance principles and terminology is required. Excellent customer service, communication, negotiation, and investigative skills are essential. The ability to work independently and manage a caseload effectively is crucial. This is a valuable opportunity to build a career in the insurance sector in Derby, Derbyshire, UK .
This advertiser has chosen not to accept applicants from your region.
7
Insurance Claims Adjuster
MK11 3HQ Milton Keynes, South East
£30000 Annually
WhatJobs
Posted 9 days ago
Job Viewed
Job Description
Our client is seeking a diligent and customer-focused Insurance Claims Adjuster to join their busy team in **Milton Keynes, Buckinghamshire, UK**. This hybrid role offers a blend of office-based work and site visits, providing a dynamic and engaging career path. You will be responsible for managing a portfolio of insurance claims from initial notification through to settlement, ensuring fair and efficient resolution for policyholders. The ideal candidate will have a strong understanding of insurance policies, claims investigation procedures, and relevant legislation. Key responsibilities include assessing policy coverage, investigating the circumstances of claims, negotiating settlements, and liaising with policyholders, legal representatives, and other stakeholders. You will be required to conduct thorough investigations, gather evidence, and document all claim activity accurately and comprehensively. This role demands excellent communication, negotiation, and problem-solving skills, as well as a keen eye for detail and a commitment to providing exceptional customer service. The ability to work independently, manage your workload effectively, and make sound judgments under pressure is crucial.
Qualifications:
Qualifications:
- Experience in insurance claims handling or a related field.
- Knowledge of various insurance product lines (e.g., property, casualty, auto).
- Understanding of claims investigation techniques and settlement processes.
- Strong analytical and problem-solving abilities.
- Excellent communication, negotiation, and interpersonal skills.
- Proficiency in using claims management software.
- Ability to manage a caseload efficiently and prioritize tasks.
- Commitment to customer service and ethical conduct.
- Full UK driving license and access to a vehicle for site visits.
- Progress towards or completion of relevant professional qualifications (e.g., CII) is an advantage.
This advertiser has chosen not to accept applicants from your region.
8
Insurance Claims Adjuster
PL1 2SR Plymouth, South West
£30000 Annually
WhatJobs
Posted 9 days ago
Job Viewed
Job Description
Our client is seeking a dedicated and detail-oriented Insurance Claims Adjuster to join their expanding team, operating primarily from Plymouth, Devon, UK , with the flexibility of remote work. This critical role involves investigating, evaluating, and settling insurance claims efficiently and fairly. The successful candidate will be responsible for communicating with policyholders, witnesses, and other involved parties to gather information, assess damages, and determine liability. You will analyze policy coverage, review documentation, and negotiate settlements in accordance with company guidelines and regulatory standards. The ability to manage a caseload of claims effectively, prioritize tasks, and meet deadlines is essential. This position requires strong interpersonal skills, empathy, and a commitment to providing excellent customer service during what can be a stressful time for clients. You will need to conduct thorough investigations, which may involve site visits (when necessary and safe), expert consultations, and detailed report writing. The role demands a meticulous approach to documentation and a thorough understanding of insurance principles and legal frameworks. Opportunities for professional development and career advancement within the insurance sector are substantial. This role offers the convenience of working from home, providing flexibility and autonomy, while still being part of a supportive and collaborative team environment. Join us in ensuring our clients receive prompt and equitable resolution of their insurance claims.
Responsibilities:
Responsibilities:
- Investigate and assess insurance claims promptly and thoroughly.
- Determine coverage, liability, and damages based on policy terms and investigation findings.
- Communicate effectively with policyholders, claimants, and other relevant parties.
- Negotiate settlements within authorized limits.
- Prepare detailed reports documenting investigation findings and settlement recommendations.
- Maintain accurate and organized claim files.
- Adhere to all company policies, procedures, and regulatory requirements.
- Manage a caseload of claims efficiently and effectively.
- Identify potential fraud or subrogation opportunities.
- Proven experience as a Claims Adjuster or in a similar insurance claims role.
- Solid understanding of insurance policies, claims investigation, and settlement processes.
- Excellent communication, negotiation, and interpersonal skills.
- Strong analytical and problem-solving abilities.
- Meticulous attention to detail and organizational skills.
- Ability to work independently and manage time effectively.
- Proficiency in claims management software.
- Relevant insurance certifications are a plus.
- Empathy and customer-centric approach.
This advertiser has chosen not to accept applicants from your region.
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