44 Claims Processing jobs in the United Kingdom

Insurance Claims Adjuster

EH1 1SR Edinburgh, Scotland £30000 Annually WhatJobs

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Job Description

full-time
Our client, a reputable insurance provider, is seeking a diligent and experienced Insurance Claims Adjuster to join their established team in Edinburgh, Scotland, UK . This role is instrumental in managing the claims process from initiation to settlement, ensuring fairness and accuracy for both the policyholder and the company. You will be responsible for investigating insurance claims, evaluating policy coverage, determining liability, and negotiating settlements. This involves thorough documentation, detailed reporting, and maintaining professional communication with claimants, witnesses, and legal representatives. The ideal candidate possesses strong analytical skills, a keen eye for detail, and a thorough understanding of insurance policies and legal frameworks. You will play a key role in upholding the company's reputation for integrity and customer satisfaction. This hybrid role offers a blend of office-based work and remote flexibility, allowing for efficient claims handling and personal work-life balance. The successful candidate will contribute to the efficient and effective resolution of claims, minimising risk and maximising customer trust. Responsibilities include:
  • Investigating assigned insurance claims thoroughly and impartially.
  • Reviewing insurance policies to determine coverage and identify any exclusions.
  • Assessing damages or losses and estimating repair or replacement costs.
  • Interviewing claimants, witnesses, and other relevant parties.
  • Collecting and analysing evidence, including police reports, medical records, and repair estimates.
  • Negotiating settlements with claimants or their representatives.
  • Preparing detailed reports on claim investigations, findings, and recommendations.
  • Managing a caseload of claims efficiently and ensuring timely resolution.
  • Adhering to all company policies, procedures, and regulatory requirements.
  • Maintaining professional relationships with clients, colleagues, and external partners.
Qualifications:
  • Previous experience as a claims adjuster or in a related insurance role.
  • Strong knowledge of insurance principles, policies, and claims handling procedures.
  • Excellent investigative, analytical, and negotiation skills.
  • Proficiency in insurance claims management software.
  • Strong written and verbal communication skills.
  • Ability to work independently and manage a varied workload.
  • Relevant professional certifications (e.g., CII) are advantageous.
  • High school diploma or equivalent; a degree in a relevant field is a plus.
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Insurance Claims Adjuster

PO4 8JQ Portsmouth, South East £30000 Annually WhatJobs

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full-time
Our client is actively seeking a diligent and detail-oriented Insurance Claims Adjuster to join their remote team. This role involves investigating, evaluating, and negotiating insurance claims to ensure fair and timely settlements. You will be responsible for managing a caseload of claims, communicating effectively with policyholders, witnesses, and other relevant parties to gather information, and assessing the extent of damages or liability. The Claims Adjuster must have a thorough understanding of insurance policies, legal requirements, and claims procedures. Excellent analytical skills are required to determine coverage, evaluate loss amounts, and make informed decisions regarding claim validity and settlement.

The ideal candidate will possess strong communication, negotiation, and customer service skills. You will be adept at managing your workload independently, working remotely while maintaining high levels of productivity and accuracy. A keen eye for detail and the ability to remain objective and empathetic in challenging situations are crucial. Previous experience in insurance claims handling or a related field is highly advantageous. This position offers the flexibility of a fully remote work arrangement, allowing you to operate from anywhere within the UK. You will be expected to maintain accurate records of all claim activities in the company's claims management system. The role requires a proactive approach to managing claims efficiently, ensuring adherence to regulatory standards and company protocols. Join a leading insurance provider committed to excellence and customer satisfaction.

Responsibilities:
  • Investigate insurance claims thoroughly and impartially.
  • Evaluate damages and determine liability or coverage.
  • Negotiate settlements with policyholders and claimants.
  • Gather information from various sources, including interviews and documentation.
  • Communicate claim status and decisions clearly and professionally.
  • Maintain accurate and detailed records in the claims management system.
  • Ensure compliance with all relevant laws and regulations.
  • Manage a portfolio of claims efficiently and effectively.
  • Provide excellent customer service to all parties involved.
  • Adhere to company policies and claims handling procedures.
Qualifications:
  • Proven experience in insurance claims handling or a related role.
  • Strong understanding of insurance policies and claims processes.
  • Excellent analytical, negotiation, and communication skills.
  • Ability to work independently and manage time effectively in a remote setting.
  • Detail-oriented with strong organisational skills.
  • Customer-focused approach.
  • Relevant professional qualifications (e.g., CII) are a plus.
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Senior Insurance Claims Adjuster

AB10 1AB Aberdeen, Scotland £48000 Annually WhatJobs

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full-time
Our client is looking for a dedicated and experienced Senior Insurance Claims Adjuster to be based in **Aberdeen, Scotland, UK**. In this role, you will be responsible for managing a caseload of complex insurance claims from initial notification through to settlement. You will conduct thorough investigations, assess liability, negotiate settlements, and ensure efficient and fair claims handling in line with policy terms and regulatory standards.

Key Responsibilities:
  • Investigate, evaluate, and negotiate assigned insurance claims, ensuring accuracy and compliance.
  • Conduct detailed assessments of policy coverage, liability, and damages for complex claims.
  • Communicate effectively with policyholders, claimants, legal representatives, and other stakeholders throughout the claims process.
  • Appoint and manage third-party experts, such as loss adjusters and medical professionals, as needed.
  • Prepare detailed reports and documentation for claim files, outlining findings, decisions, and recommendations.
  • Ensure timely and accurate claims payments and settlements.
  • Adhere to all company policies, procedures, and regulatory requirements.
  • Mentor and provide guidance to junior claims handlers, assisting with their professional development.
  • Identify potential fraudulent claims and escalate as appropriate.
  • Contribute to the continuous improvement of claims handling processes and best practices.
Qualifications:
  • Proven experience (5+ years) as a claims adjuster or handler in the insurance industry.
  • Strong knowledge of insurance principles, policy wordings, and claims best practices.
  • Excellent analytical, negotiation, and communication skills.
  • Ability to manage a high volume of complex claims efficiently and effectively.
  • Proficiency in claims management software and Microsoft Office.
  • Relevant professional qualifications (e.g., CII) are advantageous.
  • A commitment to providing exceptional customer service.
  • Ability to work collaboratively within a team environment.
This is a fantastic opportunity to join a leading insurance provider in **Aberdeen**, offering a challenging and rewarding role with opportunities for career progression. The successful candidate will be instrumental in maintaining the company's reputation for excellent claims service.
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Senior Insurance Claims Adjuster - Complex Claims

RG1 1AA Reading, South East £35000 Annually WhatJobs

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Job Description

full-time
Our client, a reputable and growing insurance provider, is looking for a dedicated and experienced Senior Insurance Claims Adjuster to manage complex claims within their Reading, Berkshire, UK office. This role requires a meticulous individual with a strong understanding of insurance policies, claims handling procedures, and investigation techniques. You will be responsible for evaluating, negotiating, and settling a variety of claims, ensuring compliance with regulatory standards and company policies. The ideal candidate will possess excellent analytical skills to assess damages, liability, and coverage, as well as exceptional communication and negotiation abilities to liaise effectively with policyholders, legal representatives, and other stakeholders. This hybrid position allows for a blend of office-based work and remote flexibility, supporting efficient claims management and work-life balance.

Key Responsibilities:
  • Investigate, evaluate, and settle complex insurance claims in accordance with policy terms and conditions.
  • Conduct thorough investigations, gather relevant documentation, and interview involved parties.
  • Determine coverage, liability, and damages for assigned claims.
  • Negotiate settlements with policyholders and claimants in a fair and timely manner.
  • Maintain accurate and detailed claim files, documenting all activities and decisions.
  • Ensure compliance with all relevant insurance regulations and company policies.
  • Collaborate with legal counsel, engineers, and other specialists as needed to resolve claims.
  • Provide exceptional customer service to policyholders throughout the claims process.
  • Identify potential fraud and escalate suspicious claims for further investigation.
  • Contribute to the continuous improvement of claims handling processes and best practices.
  • Mentor and provide guidance to junior claims adjusters.
Qualifications:
  • Proven experience as a Claims Adjuster, with a focus on handling complex claims.
  • In-depth knowledge of insurance policies, claims procedures, and relevant legislation.
  • Excellent investigation, negotiation, and analytical skills.
  • Strong written and verbal communication abilities.
  • Proficiency in claims management software and Microsoft Office Suite.
  • Ability to work independently and manage a caseload effectively.
  • Relevant professional certifications (e.g., ACII) are highly desirable.
  • Bachelor's degree in Business, Finance, or a related field is preferred.
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Senior Claims Adjuster

BS1 4YA Bristol, South West £48000 Annually WhatJobs

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Job Description

full-time
Our client, a leading provider of comprehensive insurance solutions, is seeking a highly experienced Senior Claims Adjuster to join their dynamic team in Bristol . This hybrid role combines essential office-based collaboration with the flexibility of remote work. You will be instrumental in managing a diverse portfolio of complex claims, ensuring fair and efficient resolution for our policyholders. Your responsibilities will encompass investigating claims thoroughly, gathering all necessary evidence, interviewing involved parties, and assessing liability and damages in accordance with policy terms and conditions. A critical aspect of this role involves negotiating settlements with claimants, legal representatives, and third-party adjusters, demonstrating strong analytical and persuasive skills. You will also be responsible for preparing detailed reports, maintaining accurate documentation within the claims management system, and identifying potential subrogation or recovery opportunities. The ideal candidate will possess a deep understanding of insurance law and practices, coupled with excellent decision-making abilities. Strong communication, interpersonal, and customer service skills are paramount, as you will be interacting with clients during often challenging circumstances. You must be proficient in utilizing claims handling software and possess a keen eye for detail to identify discrepancies and potential fraud. This role requires a proactive approach to workload management, the ability to prioritize effectively, and a commitment to upholding the company’s reputation for integrity and excellence. Continuous professional development and a commitment to staying current with industry changes are expected. If you are a seasoned claims professional looking for a challenging and rewarding opportunity in a respected insurance firm, we encourage you to apply.
Key Responsibilities:
  • Manage a caseload of complex insurance claims from first notification to closure.
  • Conduct thorough investigations, including gathering evidence and conducting interviews.
  • Assess policy coverage, determine liability, and calculate claim settlements.
  • Negotiate settlements with claimants, legal counsel, and other parties.
  • Prepare comprehensive claim reports and documentation.
  • Maintain accurate records in the claims management system.
  • Identify and pursue subrogation and recovery opportunities.
  • Ensure compliance with regulatory requirements and company guidelines.
  • Provide excellent customer service to policyholders throughout the claims process.
Qualifications:
  • Proven experience as a Claims Adjuster or similar role in the insurance industry.
  • Strong knowledge of insurance policies, procedures, and relevant legislation.
  • Excellent analytical, negotiation, and problem-solving skills.
  • Proficiency in claims management software and MS Office Suite.
  • Exceptional communication and interpersonal skills.
  • Ability to work independently and collaboratively in a hybrid environment.
  • Relevant professional qualifications (e.g., ACII) are a strong advantage.
  • High attention to detail and commitment to accuracy.
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Senior Claims Adjuster

CB21 5ED Cambridge, Eastern £50000 Annually WhatJobs

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Job Description

full-time
Our client, a leading name in the insurance sector, is looking for a seasoned Senior Claims Adjuster to join their dynamic, remote-first team. Based from your home office anywhere in the UK, you will be instrumental in managing complex insurance claims from inception to settlement. This role requires a meticulous eye for detail, strong analytical skills, and a profound understanding of insurance policies and regulations. You will handle a diverse portfolio of claims, ensuring fair and timely resolution while upholding the company's commitment to customer satisfaction.

Key Responsibilities:
  • Investigate, evaluate, and settle insurance claims in accordance with policy provisions and company guidelines.
  • Conduct thorough assessments of damages and liabilities, utilising various investigative techniques and tools.
  • Negotiate settlements with claimants, policyholders, and legal representatives, ensuring equitable outcomes.
  • Maintain accurate and detailed records of claim investigations and activities within the company's claims management system.
  • Provide clear and concise explanations of policy coverage and claim processes to clients.
  • Collaborate with underwriters, legal counsel, and other internal departments as needed.
  • Identify potential fraud indicators and escalate suspicious claims for further investigation.
  • Adhere to all relevant regulatory requirements and industry best practices.
  • Contribute to the continuous improvement of claims handling procedures and customer service standards.
  • Manage a caseload of complex claims, requiring advanced problem-solving skills and decision-making authority.

The successful candidate will have extensive experience in claims adjusting, preferably with specialisation in a particular line of insurance. Excellent communication, negotiation, and decision-making skills are crucial for this remote role. A proactive approach to managing your workload and a commitment to professional development will ensure success.
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Senior Claims Adjuster

MK9 2FB Milton Keynes, South East £40000 Annually WhatJobs

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Job Description

full-time
Our client, a leading insurance provider, is seeking a highly experienced and meticulous Senior Claims Adjuster to join their dynamic team in **Milton Keynes, Buckinghamshire, UK**. This is an excellent opportunity for a dedicated professional to play a pivotal role in managing complex claims, ensuring accuracy, and providing exceptional service to policyholders. The successful candidate will be responsible for investigating, evaluating, and negotiating claims, determining coverage based on policy terms and conditions, and authorizing payments for covered losses. This role involves detailed document review, interviewing claimants and witnesses, and liaising with legal counsel and external experts when necessary.

Key Responsibilities:
  • Manage a caseload of complex and high-value insurance claims from initiation to closure.
  • Conduct thorough investigations into the circumstances surrounding each claim, including reviewing policy documents, police reports, medical records, and other relevant evidence.
  • Accurately assess liability and damages, applying policy provisions and legal requirements.
  • Communicate effectively and empathetically with policyholders, providing clear explanations of the claims process and coverage decisions.
  • Negotiate settlements with claimants and their representatives in a fair and timely manner.
  • Prepare detailed reports and recommendations for claim resolution.
  • Collaborate with internal departments, such as underwriting and legal, to ensure seamless claim handling.
  • Mentor and support junior claims adjusters, sharing expertise and best practices.
  • Stay updated on industry trends, regulations, and best practices in claims management.

Qualifications:
  • Proven experience as a Claims Adjuster within the insurance industry.
  • Strong understanding of insurance policies, legal principles, and claims investigation techniques.
  • Excellent analytical, critical thinking, and problem-solving skills.
  • Exceptional communication, negotiation, and interpersonal skills.
  • Proficiency in claims management software and Microsoft Office Suite.
  • Relevant professional qualifications (e.g., ACII) are highly desirable.
  • Ability to work effectively both independently and as part of a team in a hybrid work environment.
  • Commitment to providing outstanding customer service.
This role offers a competitive salary, comprehensive benefits package, and opportunities for professional development. Join a reputable organization that values its employees and offers a stable and rewarding career path. Apply today to become a vital part of our client's success.
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Senior Claims Adjuster

M1 1AB Manchester, North West £45000 Annually WhatJobs

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Job Description

full-time
Our client, a leading insurer, is seeking a diligent and experienced Senior Claims Adjuster to join their dynamic team in Manchester, Greater Manchester, UK . This role involves the investigation, assessment, and negotiation of complex insurance claims, ensuring fair and efficient resolution for policyholders. You will be responsible for managing a caseload of high-value and intricate claims, providing expert guidance, and mentoring junior adjusters.

Key Responsibilities:
  • Investigate, evaluate, and settle complex insurance claims accurately and efficiently, adhering to company policies and regulatory requirements.
  • Conduct thorough investigations, including gathering evidence, interviewing witnesses, and liaising with legal counsel, loss adjusters, and other third parties.
  • Assess liability, coverage, and damages, determining the appropriate settlement amounts.
  • Negotiate settlements with policyholders and their representatives, striving for amicable resolutions.
  • Maintain detailed and accurate claim files, documenting all activities, communications, and decisions.
  • Provide expert advice and guidance on complex claims matters to internal stakeholders and junior team members.
  • Manage a portfolio of claims, ensuring timely progress and adherence to service level agreements.
  • Identify potential fraud indicators and escalate suspicious claims for further investigation.
  • Stay abreast of industry best practices, legislative changes, and emerging trends in claims management.
  • Contribute to the continuous improvement of claims handling processes and procedures.
  • Mentor and coach junior claims adjusters, providing training and support to enhance their skills and knowledge.
  • Represent the company in claims-related matters as required.
Qualifications and Experience:
  • Proven experience as a Claims Adjuster, with a significant focus on complex claims.
  • Deep understanding of insurance policies, legal principles, and claims handling procedures.
  • Excellent analytical, investigative, and negotiation skills.
  • Strong decision-making capabilities with a keen eye for detail.
  • Proficiency in claims management software and MS Office Suite.
  • Excellent written and verbal communication skills.
  • Ability to work independently and manage a demanding workload.
  • Chartered Insurance Practitioner (CIP) or equivalent qualification is highly desirable.
  • Experience in a supervisory or mentoring role is advantageous.
  • Commitment to providing exceptional customer service.
This is an excellent opportunity for a seasoned professional to advance their career in a challenging and rewarding environment within a reputable insurance provider.
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Senior Claims Adjuster - Property Insurance

CF10 1AA Cardiff, Wales £40000 Annually WhatJobs

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full-time
Our client, a leading insurance provider, is seeking an experienced Senior Claims Adjuster to join their team based in **Cardiff, Wales, UK**. This position operates on a hybrid model, blending essential in-office collaboration with the flexibility of remote work. You will be responsible for managing complex property insurance claims from initial investigation through to settlement. This involves detailed assessment of damages, determining policy coverage, negotiating settlements, and ensuring compliance with all regulatory requirements and company procedures. Your expertise in property claims, coupled with strong analytical and customer service skills, will be crucial for delivering efficient and fair claim resolutions.

Key responsibilities include:
  • Investigating, evaluating, and settling property insurance claims in a timely and equitable manner.
  • Conducting thorough site inspections and assessing damage to properties.
  • Interpreting policy coverage and applying it to specific claim circumstances.
  • Negotiating fair settlements with policyholders and their representatives.
  • Gathering and analysing claim documentation, including repair estimates and expert reports.
  • Maintaining accurate and detailed claim files and records.
  • Communicating effectively with policyholders, solicitors, contractors, and other stakeholders.
  • Identifying potential fraud indicators and escalating suspicious claims.
  • Staying updated on relevant legislation, industry best practices, and product changes.
  • Providing guidance and mentorship to junior claims adjusters.

The ideal candidate will have a minimum of 5 years of experience in handling property insurance claims, with a strong understanding of building construction, materials, and repair processes. Relevant professional qualifications or certifications in insurance adjusting are highly desirable. Excellent analytical, negotiation, and decision-making skills are essential. Strong communication and interpersonal abilities, with a customer-centric approach, are paramount. Proficiency in claims management software and a valid driver's license are required. This role offers a great opportunity to advance your career in the insurance sector within a supportive hybrid work environment.

This role is based on a hybrid working model, supporting operations within Cardiff, Wales, UK.
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London Market Insurance Claims Business Analyst - The City, London

Langbourn, London Michael James Associates

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Job Description

contract

London Market Insurance Claims Business Analyst - The City, London

My client has a contract role for a Business Analyst with strong experience of working on London Market claims processes and workflows. You must have strong end to end experience of the claims lifecycle.

Unfortunately I am unable to consider anyone without any considerable London Market claims experience.

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