46,669 Client jobs in the United Kingdom

Job Title: Client Support Executive

Salary: £28,000

Location: St Albans

Contract: Permanent

Hours: Monday – Friday 9am – 5:30pm with a Saturday shift

About the team

The Client Support team has a broad remit and works collaboratively to deliver results. The team pride themselves on providing exceptional customer service, and our team members are encouraged to build strong, lasting relationships with clients across all our products.

Key Responsibilities

• Reviewing new account applications using Experian systems to ensure minimum ID and address verification standards are met.
• Responding to client emails promptly and professionally, while also handling queries via telephone, live chat, and written correspondence.
• Identifying and preventing fraudulent applications or suspicious activity.
• Assessing client-uploaded documentation to determine suitable affordability limits.
• Processing payments efficiently to ensure clients receive funds without delay.
• Evaluating credit requests, authorising appropriate limits, and managing debtor follow-ups.
• Carrying out daily administrative tasks, including handling post, processing cheques, arranging couriers, scanning, and managing stationery supplies.

Personal Attributes

• Excellent customer service skills with a strong focus on client satisfaction.
• Professional yet approachable telephone manner, able to build strong relationships with clients and colleagues in the trading room.
• Strong interpersonal skills, with an inquisitive mindset and a willingness to handle both detailed operational tasks and the analytical aspects of the role.
• Proven ability to multitask effectively, managing a wide range of queries related to spread betting and company procedures.
• Foundational knowledge of spread betting, with flexibility to work evenings and weekends on a rota basis.

Benefits

• Competitive salary with performance-based bonus opportunities
• Hybrid working model (3 days in-office), plus up to 2 weeks of remote working from any location after 6 months of service
• 25 days annual leave, increasing to 30 days after 2 years
• Enhanced parental leave package
• Contributory pension plan
• Private medical insurance coverage
• Discounts on gym memberships, travel, and cinema tickets

Thank you for your interest in this vacancy, which is being advertised by Smart10 Recruitment Group, who are acting as an employment agency / business. Your application will be considered in competition with others, and we will contact you within 3 working days if you have been shortlisted.

Smart10 is a multi-award-winning specialist recruitment consultancy focused on the supply of temporary, contract and permanent placements across a select group of business sectors. In order to keep up to date and search for all our active jobs, please visit our website, like us on Facebook and follow us on Instagram or LinkedIn. Please refer to Smart10’s Privacy Policy as to how we hold your data.

We are a recruiting for a Client Support Administrator to join a successful and growing company based in St Albans. Our client is one of the leading players in their field and are recognised for their high levels of customer service. They're a friendly, sociable company with a relaxed yet professional atmosphere!

This is a fantastic opportunity for a graduate looking to build on experience, or perhaps you are looking for that next step in in your customer service focused career?

What’s in it for you?

• Salary:  Up to £28k depending on experience
li>Hours:  Mon-Fri 9am - 5.30pm (1 Saturday in 4, for 4 hours per day, overtime paid) Hybrid working available once trained, 3 days in the office , 2 days WFH li>Generous bonus scheme after 6 months – up to 30% of salary! < i>25 days holiday (increasing to 30 after 2 years)
• Contributory pension scheme
• Life insurance benefit (4 x salary)
• Enhanced parental leave.
• Private medical insurance
• Discounts scheme for gym membership, travel and cinema
• Free parking

Key responsibilities for the Client Support Administrator:

• Assessing new account applications and ensuring that minimum standards of ID and address verification have been achieved
• Respond to client emails in a timely and professional manner and deal with client queries over telephone, live chat, and letter
• The detection and prevention of fraudulent applications/activity
• Reviewing documentation in order to assess appropriate affordability limits
• Processing of payments to ensure clients receive their funds in a timely fashion
• Analysing credit requests, authorising appropriate limits and contacting/ chasing debtors
• Daily administration duties

For this Client Support Administrator role the employer is looking for:

• Excellent customer service skills are essential!
• A professional and confident telephone manner
• Ability to build good relationships with clients and colleagues
• A good multi-tasker
• A great communicator - both written and verbal
• Attention to detail
• Has an enquiring mind-set, comfortable asking questions and dealing with a wide range of queries

Red Door Recruitment is committed to encouraging equality, diversity and inclusion among our workforce, and eliminating unlawful discrimination. Full details available on our website.

Please note due to the number of applications we often receive; only shortlisted applicants will be contacted.

Testing & Inspection Client Support Administrator
Based in Herts
Permanent
Monday to Friday
(Apply online only)
25-26K per annum.

General Description:

To arrange, schedule and manage electrical testing & inspection works in residential and communal properties using the company workflow system. Work tasks can include, but not limited to, scheduling testing & inspection appointments for engineers, booking appointments with residents/site staff to gain access to properties, uploading Asbestos reports onto works orders, day-to-day generic updating of spreadsheets and client portals.

This role is pivotal in maintaining the high standards of safety, quality, and professionalism expected across our contracts.

Key Responsibilities:

Operational Management

• Input jobs into the company workflow management system
• Update job workflows on the management system
• Book appointments with residents
• Schedule appointments for engineers including re-scheduling appointments for priority jobs
• Daily uploading of Asbestos Reports onto works orders on our scheduling system.
• Basic understanding and interpretation of engineers technical notes.
• Updating spreadsheets, overdue reports and client portals
• Arrange parking for engineers (when required)
  
  
• To deliver excellent customer service
• To undertake any training provided by the company
• To fully participate with performance improvement programmes, including appraisals
• To liaise with office staff and supervisors to assist in the resolving of queries
• To support any business change for the benefit of the company
• Adhere to any KPI's set by the company
• Any ad-hoc duties as reasonably instructed by your line manager or directors

Are you an experienced administrator with a background in Financial Services? This is a fantastic opportunity to join a well-established financial planning team in a key support role. You'll work closely with Financial Advisers, helping to deliver an exceptional service to clients while developing your own professional skills and knowledge.

As a Client Support Administrator, you'll play an integral part in the day-to-day running of the client journey. From preparing financial reports and assisting with meetings, to liaising with providers and managing administrative workflows - your contribution will directly support high-quality financial planning.

• Provide administrative support to Financial Advisers and their clients.

• Generate financial reports and documentation using various analytical tools.

• Schedule and support client meetings, including follow-ups such as fund switches or withdrawals.

• Act as a key point of contact for your assigned clients, ensuring excellent service.

• Liaise with financial providers and third parties to gather client information.

• Assist with internal projects and demonstrate a commitment to personal development.

• Work independently and manage your own workflow and priorities.

• Collaborate closely with colleagues to enhance team performance and client satisfaction.

• 2-3 years' experience in a similar administrative role.

• Background in Financial Services, ideally with strong pensions knowledge.

• Excellent communication and interpersonal skills.

• Highly organised with strong attention to detail.

• Comfortable using databases and updating information systems.

• Able to manage multiple tasks and deadlines calmly and efficiently.

• A true team player who thrives in a collaborative environment.

• At least one RO exam (or willingness to study - full support provided).

• Familiarity with FE Analytics, cashflow forecasting tools, or systems such as Enable.

• Confident with all Microsoft Office applications.

• A competitive salary based on experience.

• A supportive team environment focused on growth and development.

• Opportunities to study for further qualifications and advance your career in financial planning.

Apply now to take the next step in your Financial Services career and join a professional, forward-thinking team.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

** THIS IS A FULL-TIME OFFICE BASED ROLE IN STANMORE, MIDDLESEX, PLEASE ONLY APPLY IF YOU ARE PREPARED TO COMMUTE OR RELOCATE TO THAT LOCATION **

If you have some experience with the Financial Services industry and are seeking an employed role that can help you progress your career, then this could be the opportunity for you!

As a leading financial services business, Quilter Financial Planning are offering an excellent opportunity for an individual to work as admin assistant on an Employed basis with one of our Strategic Partner firms.

Key Responsibilities:

• Support mortgage brokers in the processing and administration of residential and commercial mortgage applications.

• Supporting financial advisors in the processing and administration of reviewing client finances.

• Liaise with clients, providers, and third parties to ensure smooth and timely progression of applications.

• Analyse financial information and comply with regulations.

• Able to learn and use new systems

• Monitor and follow up on the status of applications, ensuring deadlines are met and issues are promptly addressed.

• Prepare and submit provider packages, ensuring all documentation meets compliance and underwriting standards.

• Ensure all files are maintained in accordance with regulatory requirements and brokerage policies.

• Provide exceptional customer service by answering client queries and updating them throughout the process.

• Support post-completion tasks, including discharge requests, commission tracking, and archiving.

Requirements:

• Experience in use of Microsoft Office (Word, Excel, Outlook, teams).

• Excellent organisational skills and attention to detail.

• Effective communication skills, both written and verbal.

• Ability to manage multiple files simultaneously in a fast-paced environment.

• Ability to work effectively as part of a team and independently using own initiative.

What We Offer:

• Competitive salary and potential for performance-based bonuses.

• A collaborative and supportive environment.

• Opportunities for professional development.

• Full training will be provided.

** Candidate must be Level 4 Diploma qualified or part qualified **

If you have some experience with the Financial Services industry and are seeking an employed role that can help you progress your career, then this could be the opportunity for you!

As a leading financial services business, Quilter Financial Planning are offering an excellent opportunity for an individual to work as a client support executive on an Employed basis with one of our Strategic Partner firms.

The Role:

• Your goal will be to interact with existing clients at all levels
• Build strong relationships to retain existing clients
• Maintain and update knowledge of regulations, practices, and financial products

About You:

• Experience within financial services
• Ability to analyse financial information and comply with regulations
• Proficiency in MS Office and CRM systems
• Attention to detail and strong communication skills
• Strong ethics, with a customer-oriented attitude
• Outstanding communication skills, with the ability to foster long-term relationships

Qualifications:

• Industry experience
• Excellent interpersonal skills goals.
• Ambition and Hunger

Client Support Accounts Administrator

Salary circa £30k FTE dependent on skills and experience

Wetherby, LS22 (free parking) – office-based

Full/Part time hours considered - Permanent – 4-5 days per week

About us

Moulds Accountants is a trusted accountancy and business advisory firm in Wetherby, supporting businesses since 1997. We provide expert advice for clients looking for accounts, bookkeeping, tax, payroll, and financial guidance to help clients improve cash flow and profitability.

Role & Responsibilities (but not limited to):

The role is to provide high-quality administrative, operational, and client service support to ensure the smooth running of the accounts function. The role supports both client-facing tasks and internal practice processes (such as workflow coordination).

Key responsibilities include:

• Booking in year-end accounts ready for the accounts team to work on. Liaise with clients over information required, proactively chasing up missing information.
li>Preparing letters, dividend vouchers and minutes to send to clients when the accounts are agreed.
• Monitoring accounts filing deadlines and working with the accounts team to ensure all year-end accounts & corporation tax returns are filed on time.
• Liaising with clients over payroll information, chasing up missing wages information and dealing with client queries.
• Liaising with clients over bookkeeping information, chasing missing information as required, and dealing with queries or directing them to the relevant person.
• Preparing self-assessment tax return folders using approved systems guidance so the work is ready to start by the accounts team.
• Maintaining internal trackers to monitor deadlines and deliverables.
• Assisting with ad hoc client queries via email, phone, or in person, ensuring an excellent service is delivered to clients.
• Assisting in the company’s marketing efforts.
< i>Working proactively with the wider team.

Key skills

• Must be organised and proactive.
• Must have excellent verbal and written communication skills and be confident talking to clients.
• Bookkeeping and payroll experience is essential.
• Must be able to use Outlook, Excel, Word.

If you are passionate about working with a busy team on a variety of clients and possess the necessary skills to excel in this role, we encourage you to apply.

Client Support Accounts Administrator

Salary circa £30k FTE dependent on skills and experience

Wetherby, LS22 (free parking) – office-based

Full/Part time hours considered - Permanent – 4-5 days per week

About us

Moulds Accountants is a trusted accountancy and business advisory firm in Wetherby, supporting businesses since 1997. We provide expert advice for clients looking for accounts, bookkeeping, tax, payroll, and financial guidance to help clients improve cash flow and profitability.

Role & Responsibilities (but not limited to):

The role is to provide high-quality administrative, operational, and client service support to ensure the smooth running of the accounts function. The role supports both client-facing tasks and internal practice processes (such as workflow coordination).

Key responsibilities include:

• Booking in year-end accounts ready for the accounts team to work on. Liaise with clients over information required, proactively chasing up missing information.
li>Preparing letters, dividend vouchers and minutes to send to clients when the accounts are agreed.
• Monitoring accounts filing deadlines and working with the accounts team to ensure all year-end accounts & corporation tax returns are filed on time.
• Liaising with clients over payroll information, chasing up missing wages information and dealing with client queries.
• Liaising with clients over bookkeeping information, chasing missing information as required, and dealing with queries or directing them to the relevant person.
• Preparing self-assessment tax return folders using approved systems guidance so the work is ready to start by the accounts team.
• Maintaining internal trackers to monitor deadlines and deliverables.
• Assisting with ad hoc client queries via email, phone, or in person, ensuring an excellent service is delivered to clients.
• Assisting in the company’s marketing efforts.
< i>Working proactively with the wider team.

Key skills

• Must be organised and proactive.
• Must have excellent verbal and written communication skills and be confident talking to clients.
• Bookkeeping and payroll experience is essential.
• Must be able to use Outlook, Excel, Word.

If you are passionate about working with a busy team on a variety of clients and possess the necessary skills to excel in this role, we encourage you to apply.

ARTWORK / ESTIMATOR / CLIENT SUPPORT

Future Signs are currently looking to recruit an artwork / estimator / client support individual to join their team. The role is to contribute and take a strong role in all aspects of design, signage set-up services within the workshop, liaising with our production team & installers.

Summary of Role

First line contact for client enquiries.

Handling client queries relating to specifications and project details.

Producing accurate, bespoke estimates efficiently.

Liaising with suppliers where outsourcing is required.

Obtaining competitive outwork pricing.

Booking in of orders. Converting estimates to production

Providing production with detailed job bags (and relevant artwork files) to manufacture orders to client requirements.

Liaising with logistics to ensure client delivery requirements are met.

Assist where necessary within the department to ensure projects are completed on time and delivery requirements are met.

Develop skills relating to small format / wide format digital printing finish / signage & manufacturing.

This role will provide both technical and practical estimating, account management, supplier liaison, print and distribution support within the team.

The post holder will work within a flexible professional team to maintain, develop and innovate the service with a strong

adherence to service level agreements, quality standards and commercial awareness.

Day to day activities will involve overseeing aspects of jobs through from the initial enquiry to the delivered finished product with the support needed.

The role will require technical expertise using various industry software applications and a practical involvement in the printing, finishing, installation and delivery of all materials & systems

Proven practical experience in a similar role would be of benefit, but training will be provided to the chosen candidate.

£ Salary dependent on experience & knowledge ( sign experience not essential but of benefit )

+ 38 Hour Week + 28 DAYS HOLIDAY (including bank holidays, Christmas and Easter break)

To apply for the role please send a copy of your CV ( )