5,355 Client jobs in the United Kingdom

A leading provider of executive education is looking for a Client Relationship Manager (CRM) to deliver high-impact learning experiences for their clients. The successful candidate will be responsible for developing and maintaining strong client relationships, driving account growth, and identifying opportunities to expand business with existing clients. The role will oversee project management, programme delivery, and budget management to ensure high-quality, on-time, and on-budget solutions. This role involves national and international engagement to represent the organisation and its learning solutions to current and potential clients.

Key responsibilities

• Grow assigned client accounts through repeat business and identifying new opportunities
• Build and maintain strong, trusted client relationships through a deep understanding of client needs and delivery of high-quality, relevant solutions
• Lead the design and customisation of Executive Education programmes, ensuring alignment with client objectives and institutional standards
• Apply professional project management tools and methods to ensure projects are delivered on time, within scope, and to budget
• Communicate project progress, risks, and outcomes clearly to stakeholders
• Introduce innovation in learning design, delivery formats, and digital solutions across face-to-face, virtual, and online programmes
• Oversee programme budgets, contracts, and resources, ensuring compliance with financial and operational requirements
• Monitor quality and client satisfaction, acting on feedback and supporting continuous improvement
• Prepare proposals, reports, and account plans to support account growth and demonstrate performance against objectives.

Skills/experience

• Degree-level education or equivalent, with experience in executive education, professional services, learning and development, or a corporate environment
• Formal project management qualification desirable, with strong experience delivering client-focused solutions and managing complex projects
• Proven record of building and managing client relationships
• Experience leading teams and managing project delivery to high standards through collaboration and clear direction
• Demonstrated problem-solving ability and a solutions-focused approach, fostering team trust
• Strong interpersonal and communication skills, with the ability to influence, negotiate, and build credibility with senior stakeholders
• Evidence of innovation and curiosity in learning design, pedagogy, and digital tools, with a growth mindset and collaborative approach
• Skilled in relationship-based business development and networking; experience in complex or international sales environments advantageous
• High-level analytical ability and clear communication of complex ideas to diverse audiences, both in writing and presentations.

A salary in the region of £51,968 – £67,558 and generous benefits package including 33 days holiday plus bank holidays is offered.

How to apply

Send your CV and cover letter to referencing TP 931 or call +44(0) for a confidential discussion.

Early applications are preferred.

Referral Scheme - Telfer Partners offer a referral reward if we fill this vacancy with someone you recommend. You can send us contact details of anyone you would like to recommend to .

Equality Policy - Telfer Partners is committed to upholding a professional and impartial recruitment process. Our Equal Opportunities policy ensures that all job applicants and employees are treated fairly and equally, regardless of their gender, sexual orientation, marital status, race, nationality, religion, age, disability, or union membership status.

Overview
We are seeking our new
Client Relationship Manager
to join the SBS team

Location: Bristol (Yate)

Hybrid, office 2 days per week

As a Client Relationship Manager at SBS, you will be at the forefront of our client interactions, ensuring their success and satisfaction. You will work closely with our clients to understand their needs, provide exceptional service, and facilitate long-term partnerships.

We have found that previous successful Client Relationship Managers have often come from roles such as Junior Project Management, Business Analyst, or Operations. If you have experience in these areas and are passionate about building strong client relationships, we encourage you to apply.

Responsibilities

• Managing, and aiming to improve, the overall customer relationship, delivering reliable operational support and customer service.
• Responsible for understanding, monitoring and implementing the contractual terms and service level agreement.
• Acknowledging customers promptly and treating them in a courteous manner
• Maintaining a working knowledge of each client, as well as their business and system configuration.
• Producing documentation after client meetings, summarising any additional actions required, including follow-up calls.
• Communicate and represent client goals, requirements, and interests internally with delivery teams.
• Work closely with account managers to help drive the strategic success of clients.
• Maintain control systems to ensure accurate representation of client health.
• Manage each customer's backlog, accurately set expectations and deliver to timelines.
• Lead client account review meetings, with the inclusion of a presentation, and ensure proper preparation.
• Travel as required to attend onsite client meetings.

Qualifications
What are we looking for?

• Excellent interpersonal skills, able to communicate with a wide range of people.
• Prince2 qualifications are advantageous.
• Strong customer service ethic.
• Work well in a team setting.
• Reliable and ethical, respecting customers' confidentiality.
• Strong decision-making skills and the ability to take the lead.
• Good comprehension of project management methodologies.
• Ability to manage risk.
• Proactive, highly self-motivated, and organised.
• High-level understanding of software development.
• Flexibility as there may be travel involved.
• Comfortable approaching people.
• Good numeracy skills.
• Ability to understand complex technical concepts and explain these in simple terms.
• Understanding of the end-to-end software delivery lifecycle, from development through deployment and support.
• Previous recent demonstrable experience in a customer-facing, or similar, role within Software, Finance, IT Services or related industries.

Additional Information
What are we offering?
Benefits
At SBS, we're committed to supporting our employees in every aspect of their lives, from health and wellbeing to financial security and lifestyle perks. Here's a snapshot of the benefits you'll enjoy as part of our team:

• Competitive salary: Competitive
• Health & Wellbeing: Private Medical Insurance, Health Cash Plan, Dental Insurance, Eye Care Vouchers, Flu Vaccinations
• Finance & Protection: Life Assurance, Critical Illness Cover, Pension Plan, Long Service Awards, Payroll Giving, Fleet car provider
• Leisure & Lifestyle: Cycle to Work Scheme, Holiday Trading, Travel Insurance

At our organization, we are committed to fighting against all forms of discrimination. We foster a work environment that is inclusive and respectful of all differences.

All of our positions are open to people with disabilities.

At our organization, we are committed to fighting against all forms of discrimination. We foster a work environment that is inclusive and respectful of all differences.

All of our positions are open to people with disabilities.

We’re Hiring: Client Relationship Manager – Hove, Brighton

KMK are super excited to be working with an established and well respected Wealth Management Firm in Brighton who help individuals navigate their financial journeys with confidence. A growing and dynamic team, they are looking for a dedicated professional to support their advisers and ensure a seamless, client-first experience.

About the Role:

As a Client Relationship Manager, you’ll play a pivotal role in supporting advisers and managing a portfolio of valued clients. From handling new business processing and liaising with providers to preparing documentation and maintaining compliance standards, you’ll be integral to the client experience, every step of the way. You’ll also collaborate with paraplanners, mentor junior team members, and act as a key point of contact for clients, ensuring their needs are met with professionalism and care.

What you’ll do:

• Manage day-to-day client administration and maintain accurate records
• Prepare meeting packs, illustrations, and suitability reports
• Submit and track new business applications
• Handle client queries and ensure timely updates
• Support compliance processes (KYC, AML, etc.)
• Liaise with providers, platforms, and third parties
• Mentor Client Service Administrators and support training
• Contribute to a positive, client-centric office culture

What they need:

Previous experience in financial services or an IFA environment

A good understanding of pensions, investments, and financial planning products

Excellent communication and organisational skills

A client-first mindset and strong problem-solving abilities

Experience with CRM/back-office systems

A calm, team-focused approach to challenges and change

They offer a collaborative and supportive working environment where your expertise will be valued, your ideas heard, and your career supported. This is your chance to be part of a trusted firm making a real difference in clients’ lives.

Client Relationship Manager

Location: Hybrid - Warwickshire (4x/month) + remote + occasional client visits

Salary: £40,000–£45,000 + Pension, private medical, life cover, income protection, stocks,

and EV car scheme

Must have experience working in either Fintech / SaaS / Financial Services

We’re working with a growing fintech company that supports Wealth Management and Financial Planning firms through smart client portal technology. They help streamline operations, stay compliant, and improve client engagement, making financial services simpler and smarter.

We’re now looking for a Client Relationship Manager to help firms get maximum value from this platform, ensuring they adopt it fully, remain engaged, and continue growing their use of it over time.

You’ll act as a trusted partner to a portfolio of financial services clients, identifying ways to help them embed the solution across their business. You’ll also collaborate internally with product, onboarding, and delivery teams to ensure a seamless, proactive experience for every firm.

Key Responsibilities:

• Manage relationships with financial advice and wealth management firms
• Drive client adoption and success through reviews, training, and ongoing support
• Proactively re-engage clients showing early signs of disengagement
• Advise on best practices, new features, and platform optimisation
• Feed client feedback into internal product and service improvements
• Track usage and contribute to retention and growth plans
• Host client meetups and attend occasional on-site sessions

About You:

• Experience in a client-facing role (e.g. CSM, Account Manager, CRM)
• Background in SaaS, fintech, or financial services
• Tech-comfortable and confident discussing platform features
• Great communicator with strong stakeholder management skills
• Organised, proactive, and data-aware

If you want to hear more about this exciting opportunity, please get in touch with Joely at Synchro!

A leading national law firm is seeking a Client Relationship Manager to join their UK team, based from one of their UK offices. The role holder will be responsible for managing a portfolio of key client accounts as part of the firm’s client care programme, working closely with client facing teams to set and achieve objectives. This includes establishing trusted relationships, cross-selling opportunities and developing specific Business Development and marketing initiatives, to improve the overall client experience. The firm are open to candidates looking for part-time hours.

The Responsibilities:

• Act as the account manager for a selected group of key client care accounts.
• Maintaining client service tools for each client liaising with the client service team.
• Take lead on calls identifying arising actions and seeing them through to completion.
• Identify opportunities to cross–sell across departments’ firm wide.
• Involvement in client listening activities, to gather feedback and ensure follow-up.
• Attending client relationship meetings, providing valuable insights and training fee earners on client listening and client experience activities.
• Conduct quarterly financial analysis of key client accounts and advising fee earners.
• Monitor client investment for key accounts to ensure ROI.
• Collaborate with the wider BD team to develop compelling tenders for panel appointments for key clients.

The Candidate:

• Previous experience working within a legal / professional services environment.
• Proven client relationship / business development experience is required.
• Able to build relationships with fee earners across offices and with wider Marketing team.

Please note : Due to the specific sectors we work in, only candidates with valid work experience in a Law Firm, Accountancy Firm, Management Consultancy, Property/Construction Firm, Financial Services Firm or a high profile relevant Association or Agency will be considered. We regret that our clients will not accept applications outside of these areas.

We’re Hiring: Client Relationship Manager – Hove, Brighton

KMK are super excited to be working with an established and well respected Wealth Management Firm in Brighton who help individuals navigate their financial journeys with confidence. A growing and dynamic team, they are looking for a dedicated professional to support their advisers and ensure a seamless, client-first experience.

About the Role:

As a Client Relationship Manager, you’ll play a pivotal role in supporting advisers and managing a portfolio of valued clients. From handling new business processing and liaising with providers to preparing documentation and maintaining compliance standards, you’ll be integral to the client experience, every step of the way. You’ll also collaborate with paraplanners, mentor junior team members, and act as a key point of contact for clients, ensuring their needs are met with professionalism and care.

What you’ll do:

• Manage day-to-day client administration and maintain accurate records
• Prepare meeting packs, illustrations, and suitability reports
• Submit and track new business applications
• Handle client queries and ensure timely updates
• Support compliance processes (KYC, AML, etc.)
• Liaise with providers, platforms, and third parties
• Mentor Client Service Administrators and support training
• Contribute to a positive, client-centric office culture

What they need:

Previous experience in financial services or an IFA environment

A good understanding of pensions, investments, and financial planning products

Excellent communication and organisational skills

A client-first mindset and strong problem-solving abilities

Experience with CRM/back-office systems

A calm, team-focused approach to challenges and change

They offer a collaborative and supportive working environment where your expertise will be valued, your ideas heard, and your career supported. This is your chance to be part of a trusted firm making a real difference in clients’ lives.