45,523 Client Relations Manager jobs in the United Kingdom

• Perform a wide range of advanced aesthetic treatments, including facials, skin peels, micro-needling, laser treatments, and injectables (if qualified and licensed).
• Conduct thorough client consultations, assessing skin concerns and recommending personalized treatment plans.
• Educate clients on skincare routines, product recommendations, and post-treatment care.
• Build and maintain strong, long-term relationships with clients, ensuring their satisfaction and loyalty.
• Manage client appointments, bookings, and scheduling to optimize clinic flow.
• Address client inquiries, feedback, and concerns professionally and efficiently.
• Supervise and mentor junior aesthetician staff, providing training and support.
• Ensure adherence to all health, safety, and hygiene standards and protocols.
• Contribute to marketing efforts by promoting services, products, and special offers to clients.
• Manage inventory of skincare products and treatment supplies, and oversee retail sales.

• NVQ Level 3 or Level 4 in Beauty Therapy or equivalent qualification.
• Proven experience as an Aesthetician with a strong portfolio of advanced treatments.
• Demonstrated experience in client relations management and customer service.
• Excellent knowledge of skincare science, ingredients, and aesthetic modalities.
• Strong communication, interpersonal, and consultation skills.
• Ability to build rapport and trust with a diverse clientele.
• Experience in leading or mentoring a team is highly desirable.
• Proficiency in clinic management software is a plus.
• A passion for the beauty and wellness industry and a commitment to continuous learning.
• Professional and well-presented, with a friendly and approachable demeanor.

• Conduct detailed virtual consultations and skin analysis for clients.
• Develop and recommend personalised aesthetic treatment plans.
• Provide expert advice on skincare, product selection, and at-home routines.
• Manage client relationships, ensuring high levels of satisfaction and retention.
• Handle client inquiries, feedback, and issue resolution promptly and professionally.
• Stay updated on the latest aesthetic treatments, technologies, and industry trends.
• Collaborate with the marketing team on content creation and client engagement strategies.
• Monitor client progress and follow up to ensure optimal results.
• Assist in the development of new remote service offerings.
• Maintain accurate and confidential client records.
• Drive sales through personalised recommendations and loyalty programs.

• NVQ Level 3 or 4 in Beauty Therapy or equivalent qualification.
• Minimum of 5 years of experience as a practicing aesthetician.
• Proven experience in client relationship management and retention.
• In-depth knowledge of various aesthetic treatments and skincare technologies.
• Excellent communication, listening, and interpersonal skills.
• Ability to conduct effective virtual consultations and assessments.
• Strong organisational and time management skills.
• Proficiency in using virtual communication platforms and CRM systems.
• Passion for the beauty and wellness industry with a client-centric approach.
• Ability to work independently and as part of a remote team.

• Generous staff discount
• 25 days annual leave, +1 day for every 2 years of service
• Time off for your birthday
• Company events
• Company pension

• Overseeing day to day operations 
• Solving complex inquires in line with the brand
• Training team members 
• Always maintaining a professional manner
• Upholding brand standard 
• Streamlining processes 
• Elevating consumer journey

• Proactive problem solving 
• Proven track record of excellent customer service 
• Effortless relationship building 
• Commercial thinking 

BT Customer Service Advisor
Location: Belfast
Pay Rates: 13.42 to 31.27 per hour, depending on working hours.
Hours: Full Time 37.5
Shift Pattern Options:

Option 1: 4 Week working rota of 2x weeks of earlies with shifts falling between 06:00 to 17:00 and 2x weeks of late shifts falling between 12:00 to 23:00. Rest days will very over the weeks, but some rest days will be fixed and fall on a weekend.

Option2: 4 Week working rota of 2x weeks of earlies with shifts falling between 08:00 to 19:00 and 2x weeks of late shifts falling between 12:00 to 23:00. Rest days will very over the weeks, but some rest days will be fixed and fall on a weekend.

Training will be full-time, and hours will fall between days and evenings.

Please note: No holiday/day off requests will be approved during the first 6 weeks of start date (100% attendance required for training period

Contract: Temporary to Permanent opportunities
Start Date: 13/10/2025.

Join the UK's biggest telecoms provider, who are specialists in providing Industry leading expertise backed by innovative technology and who provide comprehensive training.

The calls we receive come out of the most extraordinary circumstances, so we've built a team to match. Our people have been specially selected and trained, and we think they are the most knowledgeable and skilled Customer Service Representatives in the industry.

This is a Safety Critical role and you'll be the first contact for anyone calling 999, this will include calls for the Police, Ambulance, Fire Rescue, Coast Guard, Mountain Rescue. BT have been trusted to handle 999 calls for over 85 years. That experience means we're capable of remaining calm, confident and provide a reliable service in the most high-pressure situations. All Contact Centre Advisors are UK based to provide a reliable service no matter what. They're all powered by BT's trusted technology too.

As a Customer Service Advisor your role is to quickly gain an understanding of the nature of the call and direct them to the most appropriate emergency services. This is not your everyday call handler role, as you will be supporting individuals in their most critical time of need, as you balance challenging and emotional situations. Your average call will last between 30 -60 seconds and you will follow structured process while communicating to the caller in a clear and calm manner. If you are the type of person who has a genuine desire to help people and make a difference, then this role is ultimately very rewarding.

As a 999 Call Handler you will demonstrate:
* Successful Communication and Active Listening skills
* Critical thinking whilst working under pressure, to empathetically support others
* A caring nature to support individuals in their most critical time of need
* Emotional Intelligence and Heightened Self & Social Awareness
* Good standards of literacy and IT skills with a diligent nature

Comprehensive training will be provided along with ongoing support from trainers, your team leaders, and your colleagues.

As part of the BT Voice Services community, you will also have the opportunity to be multi-skilled into several areas, as BT are not just there for emergencies. BT apply their knowledge, skills and technology to a whole range of high volume, inbound call handling scenarios - from Rapid Response, Relay UK services and Directory Enquires.

Rewards & Benefits:
* Attractive pay rates,
* Overtime opportunities
* Career progression
* Full paid training
* Instant access to Blue Arrow training portal
* Auto enrolment in pension scheme
* 28 days paid holiday
All applications will be subject to pre-employment and referencing checks, inclusive of DBS.

So, if you're looking for a Call Centre role where you'll go home after every shift knowing that you've made a difference, then apply with us today!

Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.

Working Monday - Friday 09.00 - 17.00

• To support the ongoing maintenance and enhancement of the customer portal by managing data entry, updating documentation, refining communication scripts, and conducting outbound customer calls to ensure accurate information and a high standard of service delivery.

• Customer Portal Updates

  • Review and update content within the customer portal.
  • Ensure accuracy and consistency of customer-facing information.
  • Flag and correct any data discrepancies or outdated content.

• Document & Data Handling

  • Support with uploading, organising, and maintaining customer documents.
  • Perform accurate data entry and validation tasks.
  • Maintain confidentiality and data protection standards at all times.

• Customer Communication

  • Make outbound calls to customers to verify information, follow up on queries, or provide updates.
  • Log call outcomes and update customer records accordingly.
  • Handle customer interactions professionally.
  • 
    
    Skills & Experience Required:
    
    
    • Strong attention to detail and accuracy in data entry.
    • Excellent verbal and written communication skills.
    • Comfortable making outbound calls and handling customer queries.

Our client is looking for for a Client Co ordinator who has strong computer abilities and can multitask.

Your day to day duties include taking inbound calls, or reacting to emails, assigning engineers to call out for maintenance type issues. You will be expected to assign the right type of engineer depending on the issue and be comfortable with UK geography.

You will be IT literate, be friendly, be able to make decision and take ownership of any issues, as well as have exceptional customer service and admin skills. You will have an eye for detail and possess a proven ability to work under pressure.

Hours are Monday to Friday 8.30am to 5.30pm with an hour for lunch.

The company offer a salary of up to 28000pa and offer a number of social engagements including drinks, pizza and quiz afternoon/nights. There is also the added bonus of free car parking and 21days holiday with 8 bank holidays.