69 Content Designer jobs in the United Kingdom

Senior Web Content Designer

Salary: £45,272 per annum (this is the full-time equivalent; actual salary will be pro rata for part-time hours)

Hours: Part Time (Flexible - this is a part time role for 22.2 hours per week (0.6 FTE). The working pattern is flexible and to be agreed with successful candidate although it will include being onsite at the Swindon office on Tuesdays.

Contract Type: Open Ended

Loc.

Content Designer X2

UK Wide - with travel to client 1/2X a month

65-75,000 per annum + permanent benefits

Candidates must be eligible for SC Clearance ,

We're looking for a 2 experienced Content Designers to help create clear, accessible, and impactful content that empowers users and supports the transformation of digital services. The services you'll work on are often complex and high-impact, so we need people who can bring clarity where there is uncertainty and craft content that makes a real difference.

What you'll do

• Design and deliver user-centred content across digital and offline channels, ensuring it is clear, concise, and accessible.
• Apply evidence-based approaches to content design, using insights from research and data to inform decisions.
• Work closely with user researchers, service designers, and interaction designers to ensure content is fully integrated into the user experience.
• Develop content strategies that align with project goals and meet user needs.
• Simplify complex policy or technical information into content that is easy to understand and act on.
• Participate in agile ceremonies, contribute to sprint planning, and iterate content based on feedback.
• Engage with stakeholders to gather requirements, present content solutions, and secure buy-in.
• Create inclusive content that adheres to GDS standards and accessibility guidelines.
• Represent and defend content design decisions at different stages of the project lifecycle.
• Share best practice, mentor others, and contribute to the wider content and design community.

What we're looking for

You'll bring strong expertise in user-centred content design , ideally with experience working on government or public sector services. We'd like you to have:

• Demonstrable experience delivering content on complex projects, from concept to final implementation.
• A strong understanding of the (url removed) service standard and GDS content design principles.
• Experience collaborating with multidisciplinary teams to ensure content meets user needs.
• Ability to use data and user insights to inform and improve content design.
• A track record of creating inclusive, accessible content for diverse audiences.
• Strong facilitation and communication skills to engage with stakeholders and present content solutions.
• Experience developing content strategies and managing content across multiple channels.
• Confidence in quality-assuring content and representing design decisions to stakeholders.

Content Designer

Based at client locations, working remotely, or based in our Godalming or Milton Keynes offices.

Salary : Negotiable, DoE, plus company benefits.

About Us

Triad Group Plc is an award-winning digital, data, and solutions consultancy with over 35 years' experience primarily serving the UK public sector and central government. We deliver high-quality solutions that make a real difference to users, citizens and consumers.

At Triad, collaboration thrives, knowledge is shared, and every voice matters. Our close-knit, supportive culture ensures you're valued from day one. Whether working with cutting-edge tech or shaping strategy for national-scale projects, you'll be trusted, challenged, and empowered to grow.

We nurture learning through communities of practice and encourage creativity, autonomy, and innovation. If you're passionate about solving meaningful problems with smart and passionate people, Triad could be the place for you.

Glassdoor score of 4.7
96% of our staff would recommend Triad to a friend
100% CEO approval

See for yourself some of the work that makes us all so proud:

• Helping law enforcement with secure intelligence systems that keep the UK safe
• Supporting the UK's national meteorological service in leveraging supercomputers for next-level weather forecasting
• Assisting the British government department that is responsible for the safety of consumer products, with systems to track unsafe products
• Powering systems that help the government monitor and reduce greenhouse gas emissions from commercial transport

Role Summary

Triad is seeking a skilled Content Designer to join our team working on meaningful public sector digital services. You'll play a critical role in creating clear, concise, user-focused content for government-facing products and services. Your work will directly support the delivery of accessible, usable, and inclusive digital experiences for citizens.

You will collaborate with multidisciplinary teams including user researchers, service designers, developers, and policy experts. You'll be expected to uphold the principles of the (url removed) content style guide and contribute to agile delivery teams across the entire product lifecycle.

Key Responsibilities

• Research & Discovery - Conduct content audits, analyse user needs, and assess the content requirements of public sector services.
• Content Strategy - Develop and manage content strategies aligned with service and user goals.
• User-Centered Design - Write and iterate content based on user research, testing feedback, and analytics.
• Collaboration - Work closely with stakeholders, designers, developers, and policy teams to ensure content meets user and business needs.
• Accessibility - Ensure content is inclusive and accessible to all users, adhering to WCAG guidelines.
• Quality Assurance - Maintain high standards of content quality and consistency across platforms.
• Agile Delivery - Contribute to agile ceremonies and work in sprint cycles to continuously improve content.

Skills and Experience

• Proven experience designing content for digital services within UK government or public sector organisations.
• Deep understanding of the (url removed) content style guide and GDS Service Manual.
• Strong writing and editing skills, with a focus on plain English and accessibility.
• Experience conducting and applying findings from user research and usability testing.
• Familiarity with tools such as Confluence, Jira, Figma, and collaboration platforms like Miro.
• Ability to handle multiple priorities and deliver high-quality content to tight deadlines.
• Experience working in multi-disciplinary agile teams, using agile and iterative design methods.
• Comfortable liaising with stakeholders and explaining content decisions clearly and confidently.

Qualifications & Certifications

• A degree or equivalent qualification in a relevant field such as English, Communications, UX Design, or Journalism - Desirable
• Due to the nature of this position, you must be willing and eligible to achieve a minimum of SC clearance. To be eligible, you must have been a resident in the UK for a minimum of 5 years and have the right to work in the UK.

Triad's Commitment to You

As a growing and ambitious company, Triad prioritises your development and well-being:

• Continuous Training & Development : Access to top-rated Udemy Business courses.
• Work Environment : Collaborative, creative, and free from discrimination.

Benefits:

• 25 days of annual leave, plus bank holidays.
• Matched pension contributions (5%).
• Private healthcare with Bupa.
• Gym membership support or Lakeshore Fitness access.
• Perkbox membership.
• Cycle-to-work scheme.

What Our Colleagues Have to Say

Please see for yourself on Glass Door and our "Day in the Life" videos at the bottom of our Careers Page.

Our Selection Process

After applying for the role, our in-house talent team will contact you to discuss Triad and the position. If shortlisted, you will be invited for:

• An interview with our Head of UX, including a career review and cultural fit assessment.
• A workshop and interview session with our principal consultants (materials provided in advance).

We aim to complete interviews and progress candidates to offer stage within 2-3 weeks of the initial conversation.

Other Information

If this role is of interest to you or you would like further information, please contact Matt Goodman and submit your application now!

Triad is an equal opportunities employer and welcomes applications from all suitably qualified people regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion, or belief.

We are proud that our recruitment process has been recognised as inclusive and accessible to disabled people who meet the minimum criteria for any role. We are a signatory on the Tech Talent Charter and a Disability Confident Leader .

Content Designer X2

UK Wide - with travel to client 1/2X a month

65-75,000 per annum + permanent benefits

Candidates must be eligible for SC Clearance ,

We're looking for a 2 experienced Content Designers to help create clear, accessible, and impactful content that empowers users and supports the transformation of digital services. The services you'll work on are often complex and high-impact, so we need people who can bring clarity where there is uncertainty and craft content that makes a real difference.

What you'll do

• Design and deliver user-centred content across digital and offline channels, ensuring it is clear, concise, and accessible.
• Apply evidence-based approaches to content design, using insights from research and data to inform decisions.
• Work closely with user researchers, service designers, and interaction designers to ensure content is fully integrated into the user experience.
• Develop content strategies that align with project goals and meet user needs.
• Simplify complex policy or technical information into content that is easy to understand and act on.
• Participate in agile ceremonies, contribute to sprint planning, and iterate content based on feedback.
• Engage with stakeholders to gather requirements, present content solutions, and secure buy-in.
• Create inclusive content that adheres to GDS standards and accessibility guidelines.
• Represent and defend content design decisions at different stages of the project lifecycle.
• Share best practice, mentor others, and contribute to the wider content and design community.

What we're looking for

You'll bring strong expertise in user-centred content design , ideally with experience working on government or public sector services. We'd like you to have:

• Demonstrable experience delivering content on complex projects, from concept to final implementation.
• A strong understanding of the (url removed) service standard and GDS content design principles.
• Experience collaborating with multidisciplinary teams to ensure content meets user needs.
• Ability to use data and user insights to inform and improve content design.
• A track record of creating inclusive, accessible content for diverse audiences.
• Strong facilitation and communication skills to engage with stakeholders and present content solutions.
• Experience developing content strategies and managing content across multiple channels.
• Confidence in quality-assuring content and representing design decisions to stakeholders.

Content Designer

Based at client locations, working remotely, or based in our Godalming or Milton Keynes offices.

Salary : Negotiable, DoE, plus company benefits.

About Us

Triad Group Plc is an award-winning digital, data, and solutions consultancy with over 35 years' experience primarily serving the UK public sector and central government. We deliver high-quality solutions that make a real difference to users, citizens and consumers.

At Triad, collaboration thrives, knowledge is shared, and every voice matters. Our close-knit, supportive culture ensures you're valued from day one. Whether working with cutting-edge tech or shaping strategy for national-scale projects, you'll be trusted, challenged, and empowered to grow.

We nurture learning through communities of practice and encourage creativity, autonomy, and innovation. If you're passionate about solving meaningful problems with smart and passionate people, Triad could be the place for you.

Glassdoor score of 4.7
96% of our staff would recommend Triad to a friend
100% CEO approval

See for yourself some of the work that makes us all so proud:

• Helping law enforcement with secure intelligence systems that keep the UK safe
• Supporting the UK's national meteorological service in leveraging supercomputers for next-level weather forecasting
• Assisting the British government department that is responsible for the safety of consumer products, with systems to track unsafe products
• Powering systems that help the government monitor and reduce greenhouse gas emissions from commercial transport

Role Summary

Triad is seeking a skilled Content Designer to join our team working on meaningful public sector digital services. You'll play a critical role in creating clear, concise, user-focused content for government-facing products and services. Your work will directly support the delivery of accessible, usable, and inclusive digital experiences for citizens.

You will collaborate with multidisciplinary teams including user researchers, service designers, developers, and policy experts. You'll be expected to uphold the principles of the (url removed) content style guide and contribute to agile delivery teams across the entire product lifecycle.

Key Responsibilities

• Research & Discovery - Conduct content audits, analyse user needs, and assess the content requirements of public sector services.
• Content Strategy - Develop and manage content strategies aligned with service and user goals.
• User-Centered Design - Write and iterate content based on user research, testing feedback, and analytics.
• Collaboration - Work closely with stakeholders, designers, developers, and policy teams to ensure content meets user and business needs.
• Accessibility - Ensure content is inclusive and accessible to all users, adhering to WCAG guidelines.
• Quality Assurance - Maintain high standards of content quality and consistency across platforms.
• Agile Delivery - Contribute to agile ceremonies and work in sprint cycles to continuously improve content.

Skills and Experience

• Proven experience designing content for digital services within UK government or public sector organisations.
• Deep understanding of the (url removed) content style guide and GDS Service Manual.
• Strong writing and editing skills, with a focus on plain English and accessibility.
• Experience conducting and applying findings from user research and usability testing.
• Familiarity with tools such as Confluence, Jira, Figma, and collaboration platforms like Miro.
• Ability to handle multiple priorities and deliver high-quality content to tight deadlines.
• Experience working in multi-disciplinary agile teams, using agile and iterative design methods.
• Comfortable liaising with stakeholders and explaining content decisions clearly and confidently.

Qualifications & Certifications

• A degree or equivalent qualification in a relevant field such as English, Communications, UX Design, or Journalism - Desirable
• Due to the nature of this position, you must be willing and eligible to achieve a minimum of SC clearance. To be eligible, you must have been a resident in the UK for a minimum of 5 years and have the right to work in the UK.

Triad's Commitment to You

As a growing and ambitious company, Triad prioritises your development and well-being:

• Continuous Training & Development : Access to top-rated Udemy Business courses.
• Work Environment : Collaborative, creative, and free from discrimination.

Benefits:

• 25 days of annual leave, plus bank holidays.
• Matched pension contributions (5%).
• Private healthcare with Bupa.
• Gym membership support or Lakeshore Fitness access.
• Perkbox membership.
• Cycle-to-work scheme.

What Our Colleagues Have to Say

Please see for yourself on Glass Door and our "Day in the Life" videos at the bottom of our Careers Page.

Our Selection Process

After applying for the role, our in-house talent team will contact you to discuss Triad and the position. If shortlisted, you will be invited for:

• An interview with our Head of UX, including a career review and cultural fit assessment.
• A workshop and interview session with our principal consultants (materials provided in advance).

We aim to complete interviews and progress candidates to offer stage within 2-3 weeks of the initial conversation.

Other Information

If this role is of interest to you or you would like further information, please contact Matt Goodman and submit your application now!

Triad is an equal opportunities employer and welcomes applications from all suitably qualified people regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion, or belief.

We are proud that our recruitment process has been recognised as inclusive and accessible to disabled people who meet the minimum criteria for any role. We are a signatory on the Tech Talent Charter and a Disability Confident Leader .

Senior Content Designer (4-Month Contract)

We’re looking for a motivated and experienced senior content designer who is proficient in developing product content strategies, skilled at blending UX writing with storytelling, and confident taking a content-first approach to end-to-end experience design.

You’ll be ideal for this role if you:

• Are passionate about finding the right content solutions to meet users’ needs using research, data, and empathy
• Have extensive experience of bringing clarity, consistency and usability to the overall product experience
• Are dedicated to designing product experiences that are helpful and human

What you’ll do

Reporting to our Senior Content Design Manager, you’ll help drive the strategy and approach to content design for our Loyalty credit card programme across brands.

You’ll exemplify sound practices in human-centred content strategy and design. You’ll be a confident content leader who can lead by example and is well-versed at taking a cross-organisational, holistic approach to the whole user experience.

While no two days are the same, your main responsibilities will include:

• Designing thoughtful, intuitive and accessible content solutions for a range of product use cases and interactions – from onboarding and in-app education to transactional flows and push notifications
• Applying solid information architecture methods (such as content modelling and mapping), and UI frameworks to design content solutions that scale
• Auditing, analysing, structuring, creating and presenting compelling UX content throughout the product experience
• Partner across product and research teams using human-centered design methods to drive content tests that measurably improve the customer experience; and identify, log, prioritize, and resolve content bugs across the portfolio.
• Applying a holistic, customer-focussed approach to creating a cohesive content strategy for our loyalty programme across all product areas
• Using both qualitative and quantitative insights and business analytics to drive content insights and solutions
• Partnering across teams to improve the accessibility, inclusion, readability, and translatability of product content
• Having strong facilitation, presentation skills to clearly and confidently communicate decision-making rationale to team members and stakeholders
• Being able to influence, persuade and negotiate with stakeholders to design the best experiences that meet traveller and business needs

Who you are

We realise that content design is constantly evolving, and we know that no two people enter this field through the same path. So, we’re not expecting you to be a specialist in everything listed here, but we do ask that you demonstrate expertise commensurate with the job level in whichever methods you use.

We’re looking for people who:

• Have a bachelor's degree in a related technical field; or equivalent related professional experience in core skills such as UX Writing, content audits and analysis, content mapping and modeling, information architecture, content planning and sourcing, conversational design, and storytelling (This is not a content marketing role).
• A portfolio of work that demonstrates your skills as a design thinker and honed UX writer with 6+ years of experience as a Content Designer, UX writer or Content Strategist.
• Ability to audit, analyze, structure, create, and design content independently in compelling user-focused product experiences using established frameworks
• Strong skills in confidently presenting compelling rationale and narratives behind content strategies and decisions to peers, partners, and stakeholders - such as Legal, Marketing, Security, Product, and top leadership.
• Expertise in persuasion and negotiation with stakeholders to create optimal experiences that balance both traveler satisfaction and business objectives.
• Can apply human-centered design (HCD) practices to product experiences
• Take a thoughtful, empathetic, and inclusive approach to content design that meets every user where they are
• Have experience of solving complicated content problems for users and can develop content solutions across systems and brands
• Have a portfolio of work that demonstrates your skills - we’re especially interested in seeing examples of work you’ve done for Android and iOS apps

About Us

Infogain is a leader in digital customer experience engineering based in Silicon Valley. Infogain engineers business outcomes for Fortune 500 companies and digital natives in the technology, healthcare, insurance, travel, telecom, and retail/CPG industries. It accelerates experience-led transformation in the delivery of digital platforms using technologies such as cloud, microservices, automation, IoT, and artificial intelligence. Infogain is a multi-cloud expert across hyperscale cloud providers – Microsoft Azure, Google Cloud Platform and Amazon Web Services. Infogain, an Apax Funds portfolio company, has offices in California, Washington, Texas, the UK, and Singapore, with delivery centers in Seattle, Dallas, Montevideo, Kraków, Noida, Bengaluru, Pune, Gurgaon, and Mumbai. To learn more, visit

Senior Content Designer (4-Month Contract)

We’re looking for a motivated and experienced senior content designer who is proficient in developing product content strategies, skilled at blending UX writing with storytelling, and confident taking a content-first approach to end-to-end experience design.

You’ll be ideal for this role if you:

• Are passionate about finding the right content solutions to meet users’ needs using research, data, and empathy
• Have extensive experience of bringing clarity, consistency and usability to the overall product experience
• Are dedicated to designing product experiences that are helpful and human

What you’ll do

Reporting to our Senior Content Design Manager, you’ll help drive the strategy and approach to content design for our Loyalty credit card programme across brands.

You’ll exemplify sound practices in human-centred content strategy and design. You’ll be a confident content leader who can lead by example and is well-versed at taking a cross-organisational, holistic approach to the whole user experience.

While no two days are the same, your main responsibilities will include:

• Designing thoughtful, intuitive and accessible content solutions for a range of product use cases and interactions – from onboarding and in-app education to transactional flows and push notifications
• Applying solid information architecture methods (such as content modelling and mapping), and UI frameworks to design content solutions that scale
• Auditing, analysing, structuring, creating and presenting compelling UX content throughout the product experience
• Partner across product and research teams using human-centered design methods to drive content tests that measurably improve the customer experience; and identify, log, prioritize, and resolve content bugs across the portfolio.
• Applying a holistic, customer-focussed approach to creating a cohesive content strategy for our loyalty programme across all product areas
• Using both qualitative and quantitative insights and business analytics to drive content insights and solutions
• Partnering across teams to improve the accessibility, inclusion, readability, and translatability of product content
• Having strong facilitation, presentation skills to clearly and confidently communicate decision-making rationale to team members and stakeholders
• Being able to influence, persuade and negotiate with stakeholders to design the best experiences that meet traveller and business needs

Who you are

We realise that content design is constantly evolving, and we know that no two people enter this field through the same path. So, we’re not expecting you to be a specialist in everything listed here, but we do ask that you demonstrate expertise commensurate with the job level in whichever methods you use.

We’re looking for people who:

• Have a bachelor's degree in a related technical field; or equivalent related professional experience in core skills such as UX Writing, content audits and analysis, content mapping and modeling, information architecture, content planning and sourcing, conversational design, and storytelling (This is not a content marketing role).
• A portfolio of work that demonstrates your skills as a design thinker and honed UX writer with 6+ years of experience as a Content Designer, UX writer or Content Strategist.
• Ability to audit, analyze, structure, create, and design content independently in compelling user-focused product experiences using established frameworks
• Strong skills in confidently presenting compelling rationale and narratives behind content strategies and decisions to peers, partners, and stakeholders - such as Legal, Marketing, Security, Product, and top leadership.
• Expertise in persuasion and negotiation with stakeholders to create optimal experiences that balance both traveler satisfaction and business objectives.
• Can apply human-centered design (HCD) practices to product experiences
• Take a thoughtful, empathetic, and inclusive approach to content design that meets every user where they are
• Have experience of solving complicated content problems for users and can develop content solutions across systems and brands
• Have a portfolio of work that demonstrates your skills - we’re especially interested in seeing examples of work you’ve done for Android and iOS apps

About Us

Infogain is a leader in digital customer experience engineering based in Silicon Valley. Infogain engineers business outcomes for Fortune 500 companies and digital natives in the technology, healthcare, insurance, travel, telecom, and retail/CPG industries. It accelerates experience-led transformation in the delivery of digital platforms using technologies such as cloud, microservices, automation, IoT, and artificial intelligence. Infogain is a multi-cloud expert across hyperscale cloud providers – Microsoft Azure, Google Cloud Platform and Amazon Web Services. Infogain, an Apax Funds portfolio company, has offices in California, Washington, Texas, the UK, and Singapore, with delivery centers in Seattle, Dallas, Montevideo, Kraków, Noida, Bengaluru, Pune, Gurgaon, and Mumbai. To learn more, visit