Director - Strategic Planning

Greater London, London Mastercard

Posted 9 days ago

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Job Description

**Our Purpose**
_Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._
**Title and Summary**
Director - Strategic Planning
Overview
The Director of Strategic Planning will play a key role shaping Mastercard Europe strategy and accelerating its execution. They will lead transversal projects developing strategic plans in partnership with the different business units, identify and go after new growth opportunities, analyse M&A opportunities, etc. The function sits withing Europe Strategy & Business Excellence - a great place to learn rapidly by being exposed to the most strategic questions Mastercard Europe faces and by being surrounded by other smart and driven colleagues.
Role
- Pro-actively identify opportunities for growth or improvement within the region
- Help regionalizing Mastercard global strategy and accelerate its execution
- Help other business units accelerate their growth strategy
- Lead cross-functional strategic projects for the region - from defining the problem statement to developing robust execution plans
- Drive change by partnering closely with different teams
All About You
- Track record of leading high-stakes strategic projects
- A problem-solver with an analytical mindset and an ability to cut through noise / complexity
- Demonstrated ability to lead and motivate cross-functional teams without a direct reporting line
- Demonstrated ability to influence various stakeholders and drive change
- Quick to adapt to new topics and projects
- Happy to juggle multiple projects concurrently
- Knowledge of payments is a strong plus
- Consulting background and/or experience in an in-house corporate strategy role is a plus
- Curiosity to learn about all different aspects of Mastercard
**Corporate Security Responsibility**
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
+ Abide by Mastercard's security policies and practices;
+ Ensure the confidentiality and integrity of the information being accessed;
+ Report any suspected information security violation or breach, and
+ Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
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Director of Strategic Planning

SW1A 0AA London, London £90000 Annually WhatJobs

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full-time
Our client is a leading organization in its sector and is seeking a visionary Director of Strategic Planning to drive its future growth and development. This is a critical, fully remote leadership position that requires a strategic thinker with extensive experience in corporate strategy, market analysis, and business development. You will be responsible for formulating and executing long-term strategic plans, identifying new business opportunities, and assessing market trends and competitive landscapes. Your role will involve close collaboration with executive leadership and various departmental heads to ensure alignment and successful implementation of strategic initiatives. Key responsibilities include conducting in-depth market research, financial modeling, scenario planning, and developing comprehensive business cases for new ventures. The ideal candidate will possess strong analytical, problem-solving, and decision-making skills, coupled with exceptional communication and presentation abilities. You must be comfortable working autonomously in a remote setting, managing complex projects, and influencing stakeholders at all levels. A deep understanding of global business environments and emerging economic trends is essential. This role requires a forward-thinking individual who can anticipate challenges and opportunities, translating strategic vision into tangible results. Experience in driving organizational change and fostering innovation is highly valued. We are looking for a highly motivated and results-oriented professional with a proven track record of success in strategic planning roles. A strong financial acumen and experience with M&A activities would be advantageous. The ability to build and maintain strong relationships with internal and external partners is crucial. If you are passionate about shaping the future of an organization and possess the strategic foresight and leadership capabilities to succeed in a remote-first environment, we encourage you to apply. This position offers the chance to significantly impact the direction and success of our client's operations worldwide, with the flexibility of remote work, supporting key strategic initiatives related to our presence in **London, England, UK**.
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Strategic Planning Japanese speaker

Central London, London People First Recruitment

Posted 1 day ago

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permanent
Ref: 23042

The Skills You'll Need: Japanese, compliance, risk management, cyber security, governance

Your New Salary: TBC

Hybrid 3 days office/ 2 days home.

Start: ASAP

Working hours : 9-5

Strategic Planning JAPANESE speaker - What You'll be Doing:

  • Managed and promoted strategic projects and programmes across the EMEA region, with a particular focus on initiatives related to Securities.
  • Planned and implemen.

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Remote Senior Management Consultant - Strategic Planning

SW1A 0AA London, London £80000 Annually WhatJobs

Posted 9 days ago

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full-time
Our client, a global leader in management consulting, is actively seeking a highly experienced and strategic Senior Management Consultant to join their prestigious practice. This role is entirely remote, offering you the opportunity to work from anywhere. You will be instrumental in advising C-suite executives and senior leadership teams of major corporations on critical strategic challenges, business model innovation, and long-term growth initiatives. Your expertise will be deployed across diverse industries, providing bespoke solutions and driving transformative change. Responsibilities include conducting in-depth market analysis, competitive landscape assessments, scenario planning, and developing comprehensive strategic roadmaps. You will lead client engagements, manage project teams, and ensure the delivery of high-impact recommendations and implementation support. The ability to translate complex business problems into actionable strategies and foster strong, trusted advisor relationships with clients is paramount.

The ideal candidate will possess a Master's degree or MBA from a top-tier institution and a minimum of 8 years of relevant experience in management consulting, corporate strategy, or a closely related field. A proven track record of leading successful strategic planning projects, including market entry strategies, growth strategies, and organizational transformation, is essential. Exceptional analytical, problem-solving, and critical thinking skills are required, along with a deep understanding of various business models and industry dynamics. Superior communication, negotiation, and presentation skills are necessary to effectively influence senior stakeholders and articulate complex strategic concepts. Experience in digital strategy, sustainability, or advanced analytics would be a significant advantage. This remote position requires exceptional self-discipline, proactivity, and the ability to manage your workload effectively while collaborating virtually with colleagues and clients worldwide.
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Head of GTM Strategic Planning & Initiatives Tech Solutions - EU & LATAM

London, London NTT America, Inc.

Posted 23 days ago

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**Make an impact with NTT DATA**
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it's a place where you can grow, belong and thrive.
**Your day at NTT DATA**
The Vice President, Strategic Planning is a senior leadership role, responsible for overseeing the development and execution of long-term strategic plans and objectives to support the implementation of a world-class organization that will offer optimal value and offerings to clients.
This senior leadership role is responsible for the management, optimization, and implementation of operational activities that realizes and drives cost efficiencies whilst driving the achievement of the strategy.
This role leads a team responsible for formulating, executing, and monitoring strategic initiatives that align with the organization's long-term goals and vision, whilst fostering a collaborative and high-performing culture across the team(s) within their remit.
**Key responsibilities:**
+ Sets direction for policies, standards, and guidelines on how the organization conducts strategy development and planning.
+ Drives the execution of strategy, working with functional heads to maximize achievement of overall strategic objectives.
+ Advises on and establishes operational processes and related improvements that constantly drive efficiencies, including opportunities for automation.
+ Oversees the development, communication, implementation and reviews of the strategic planning and management process to ensure cross-functional alignment.
+ Ensures the management and integration of functions, systems, processes that drive financial and operational efficiencies, including facilitating the development of aligned and integrated functional or divisional business plans.
+ Identifies pursuit opportunities as well as individual executive relationships where investment should be made in order to ensure profitable and sustainable growth.
+ Investigates and recommends areas for investment and growth, including innovation opportunities that will contribute to the achievement of strategic objectives.
+ Provides high-quality expert advice to senior leadership / executives to enable strategic thinking and optimize the strategic planning processes for the organization.
+ Directs the alignment of corporate reporting systems, identification of key performance indicators and high-level targets, communication, and promotional strategies and processes for review and evaluation to facilitate identification of variations from plan and necessary remedial actions.
+ Positions the strategic direction and enablement through effective engagement with a variety of internal and external stakeholders.
+ Identifies areas where continuous improvement can be applied.
+ Mentors and develops team members within the strategic planning functional area, fostering a culture of growth and professional development
+ Sets direction for the allocation of resources, including budget, personnel, and technology, to support the execution of strategic plans and initiatives.
+ Provides long-term financial projections (for example, revenue growth) and develops market/client insights and projections.
+ Oversees scenario planning anticipating potential shifts in the business environment and develops scenarios to prepare the organization for various outcomes.
**To thrive in this role, you need to have:**
+ Has in-depth organizational knowledge in order to plan strategy.
+ Ability to facilitate cross-functional/cross-region cooperation.
+ Demonstrates strong business acumen, expertise, and strategic planning skills.
+ A visionary and influential leader who is able to build report with relevant business stakeholders.
+ Ability to collaborate with executives at a strategic and tactical level.
+ Sense of ownership and pride in own performance and its impact on company's success.
+ Excellent critical thinking and problem-solving skills.
+ Ability to think conceptually and identify and address future challenges and opportunities, often in an ambiguous environment.
+ Self-starter and has an affinity for technology's ability to drive efficiencies and enhance service delivery.
+ Ability to generate a commitment to change across a broad group of stakeholders and deliver against the multi-year plan.
+ Proven leadership skills and management capability.
+ Excellent client and stakeholder management skills, driving business value through consistent service delivery which exceeds expectations.
+ Excellent project and change management skills.
**Academic qualifications and certifications:**
+ Bachelor's degree or equivalent in Business Administration, Economics, Finance, or related field preferred.
+ Advanced degree (MBA) is preferred.
**Required experience:**
+ Substantial experience gained within a similar leadership capacity preferably within a similar global organization.
+ Substantial experience in planning, developing, and managing budgets.
+ Substantial experience directly managing people.
+ Substantial working experience in a strategic leadership and management position, preferably working as a senior strategy manager in a fast-paced and dynamic business environment.
+ Substantial experience in strategic planning and analysis, marketing/market research, competitive intelligence, and corporate business development.
**Workplace type** **:**
On-site Working
**About NTT DATA**
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.
**Equal Opportunity Employer**
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
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Business Operations Manager

CR0 4TQ Surrey, South East Hiring People

Posted today

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permanent

Are you a proactive, highly organised professional with a passion for operational excellence and client success? The HR Dept South London are looking for a dedicated Business Operations Manager to play a pivotal role in overseeing our daily operations, managing customer relationships, coordinating HR functions, ensuring health & safety compliance, and driving business development. If you thrive in.





WHJS1_UKTJ

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Business Operations Support Officer

East London, London Summer Browning Associates

Posted 1 day ago

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contract

Summer-Browning Associates are currently supporting our Central Government client who are seeking a Business Operations Support Officer on an initial 9 month contract.

Service Location: London (2 days p/w)

You'll be a key part of the Executive Office and play a critical part in ensuring that all of the underpinning business functions are managed effectively. You'll be acting as deputy for the Business Management lead, supporting the management of finances, including monitoring and reporting and ensuring join up with the corporate centre. In addition, you'll be working closely with Service Owners on both spending review, and delivery monitoring and tracking. You'll work with central corporate teams to follow best practice and iterate processes through a continuous improvement model.

You'll have experience of financial, procurement and resourcing practices, as well as an excellent understanding of operational delivery, organisational governance and management information reporting.

As a Business Operations Support Officer, you'll be involved with:

  • Business planning: supporting the annual and quarterly business planning process, ensuring budget actuals and forecasts are correct, and dependencies across the multiple directorates are captured
  • Work with Service Owners to undertake forward planning of resource needs and ensure resourcing requirements are met by managing the recruitment process for civil servants and contractors, where appropriate
  • Performance reporting: ensuring the production and delivery of high-quality performance reports on a regularly basis, using agreed methodologies, ensuring that the evidence is accurate and reliable
  • Portfolio management: develop and maintain a comprehensive view of all ongoing projects and programmes within the directorate
  • Managing the Reward and Recognition and Learning and Development process, ensuring we remain within budget and carry out analysis to ensure even distribution across the community and grade.

We're interested in people who:

  • Have a track record of delivery through collaboration and partnering in complex environments, including evidence of organisational skills, high personal impact and judgement working with stakeholders
  • Demonstrate experience in KPI management including monitoring and reporting
  • Demonstrate experience in analysing management information; identifying patterns or themes and extracting the key data to provide valuable intelligence.
  • Have experience in change and project management, and are experienced in working in an agile and/or digital environment
  • Are competent in budget management, planning, forecasting and risk identification combined with excellent problem-solving skills.
  • Strong Excel and data analysis skills combined with a clear understanding of how to present complex information in a clear and understandable way to gain decisions.

NB: The successful applicant should be eligible for SC level vetting.

To apply, please submit latest CV for consideration

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Business Operations Support Officer

London, London Summer Browning Associates

Posted today

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Job Description

contract

Summer-Browning Associates are currently supporting our Central Government client who are seeking a Business Operations Support Officer on an initial 9 month contract.

Service Location: London (2 days p/w)

You'll be a key part of the Executive Office and play a critical part in ensuring that all of the underpinning business functions are managed effectively. You'll be acting as deputy for the Business Management lead, supporting the management of finances, including monitoring and reporting and ensuring join up with the corporate centre. In addition, you'll be working closely with Service Owners on both spending review, and delivery monitoring and tracking. You'll work with central corporate teams to follow best practice and iterate processes through a continuous improvement model.

You'll have experience of financial, procurement and resourcing practices, as well as an excellent understanding of operational delivery, organisational governance and management information reporting.

As a Business Operations Support Officer, you'll be involved with:

  • Business planning: supporting the annual and quarterly business planning process, ensuring budget actuals and forecasts are correct, and dependencies across the multiple directorates are captured
  • Work with Service Owners to undertake forward planning of resource needs and ensure resourcing requirements are met by managing the recruitment process for civil servants and contractors, where appropriate
  • Performance reporting: ensuring the production and delivery of high-quality performance reports on a regularly basis, using agreed methodologies, ensuring that the evidence is accurate and reliable
  • Portfolio management: develop and maintain a comprehensive view of all ongoing projects and programmes within the directorate
  • Managing the Reward and Recognition and Learning and Development process, ensuring we remain within budget and carry out analysis to ensure even distribution across the community and grade.

We're interested in people who:

  • Have a track record of delivery through collaboration and partnering in complex environments, including evidence of organisational skills, high personal impact and judgement working with stakeholders
  • Demonstrate experience in KPI management including monitoring and reporting
  • Demonstrate experience in analysing management information; identifying patterns or themes and extracting the key data to provide valuable intelligence.
  • Have experience in change and project management, and are experienced in working in an agile and/or digital environment
  • Are competent in budget management, planning, forecasting and risk identification combined with excellent problem-solving skills.
  • Strong Excel and data analysis skills combined with a clear understanding of how to present complex information in a clear and understandable way to gain decisions.

NB: The successful applicant should be eligible for SC level vetting.

To apply, please submit latest CV for consideration

This advertiser has chosen not to accept applicants from your region.

Senior Business Operations Manager

London, London Bionic Services Ltd

Posted today

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Permanent

At Bionic, we're making life radically easier for small business owners. We’re building a one-stop shop for business essentials that’s powered by smart technology and world class human service giving them an experience so good that they trust Bionic to sort all their business needs for them. 

The role 

As the Senior Business Operations Manager within our Business Excellence team, you’ll be responsible for the oversight of the workforce planning, intelligent operations, and training and knowledge management functions within Bionic. You’ll also be responsible for key areas within Bionics transformation, across the adoption of technology in workforce and digital management and ensuring our people continue to have industry leading training & knowledge content.  

What you’ll be doing 

Reporting to the Head of Business Excellence, you’ll be: 

  • Accountable for the workforce planning strategy via the Workforce Management Lead inclusive but not limited to forecast development, budget, demand management, intraday and resourcing  
  • The business owner of Bionics' Contact Centre vision enabling Bionic to maximise benefit realisation from our current and future tech/digital investments 
  • Managing and creating benefit cases across the functions  
  • Leading the implementation of the Bionic Knowledge Management System, including configuration, content deployment, user administration and roadmap via the Knowledge Management Lead 
  • Accountable for the delivery of high-quality knowledge articles (agent & customer facing) that prioritise accuracy, clarity and accessibility as well as alignment with brand standards 
  • Responsible for the Bionic Sales/Service training team, to ensure onboarding and continuous training and development of our agent teams, along with supporting the developing and adoption of our Learning Management System. 

Essential skills & experience required

  • Good level of experience in a knowledge management/content and training role within a contact centre/sales environment  
  • Good understanding of workforce planning  
  • Good understanding of contact centre technologies including AI 
  • Proven management experience leading a multi-functional support team 
  • Proven stakeholder management 
  • Proven project management skills 
  • Familiarity with learning management tools 
  • Expert skills in power point and course creation  
  • Analytical skills 

Desirable skills & experience 

  • Salesforce/AWS Connect  
  • Product Management knowledge 
  • Digital Channel shift – moving customers from voice to digital sales/service channels 

The interview process 

  • Initial conversation with the Talent Acquisition Lead 
  • First stage, Teams interview with the Hiring Manager 
  • Second stage, in-person task based interview with the Hiring Manager and a wider team member 
  • Final stage interview with Exec member 

About Bionic Group 

Bionic has over 630 people working across three office locations and four businesses; Bionic - London, Bionic Outbound – Luton, Think Business Loans – Chelmsford, and Smart – Field based agents. 

We have a high energy work environment wherever the location; you can feel the passion the moment you walk through our door! Our work environments are packed with amazing people and energy, hubs of collaboration, creativity and fun! We’re one team, we get stuck in, we roll our sleeves up and we care about helping each other out wherever we can. We set the highest standards and show up every day to be the best version of ourselves. 

Working at Bionic means provides you many opportunities to advance your career, with incredible progression, recognition, and reward. 

Benefits 

We know that our employees are what sets us aside from our competitors, our benefits are just part of the way we say thanks. 

Enhance your health & wellbeing

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Business Operations Manager (Maternity Cover)

London, London The Dune Group

Posted today

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About us

Dune London is the leading affordable luxury footwear and accessories brand in the UK, with broad distribution across both the UK and internationally. It has 50 stores in the UK and over 100 in 25 countries around the world. The company is entering a period of sustained growth both through additional stores, expansion of sales on its online channels and through third party partners both in the UK and globally. Celebrating its 30th anniversary the group has over the years built an enviable position as the specialist in quality fashion footwear and accessories which has given it a unique position at the high end of the high street.


About the role

We're looking for a dynamic and detail-driven professional to lead our Business Operations, ensuring our stores and Central Support Office (CSO) run smoothly, safely, and in full compliance with Health & Safety and maintenance regulations.


In this pivotal role, you'll be the go-to communicator, keeping our stores informed and supported by managing enquiries with speed and precision. You'll also take the reins on budgeting, driving cost-effective strategies across retail and CSO.


1 Year Maternity Cover


Key Responsibilities:

  • Maintain store and office operations, ensuring compliance with Health & Safety and sustainability standards.
  • Manage business communications, ensuring clarity and consistency across teams.
  • Lead budgeting and cost control for retail and office operations, including supplier management and tenders.
  • Coordinate store openings, seasonal showcases, and in-store initiatives.
  • Oversee CSO facilities, maintenance, and utilities, ensuring a safe and functional workspace.
  • Support and coach the Business Operations Coordinator, fostering growth and performance.
  • Collaborate with internal teams and external partners to deliver operational excellence.


About you

  • Background in retail essential
  • Customer service experience desired
  • Demonstrate an ability to lead, motivate, train, and develop a team through active management
  • Strong communication skills both externally and at all levels in the Company, both written and verbal
  • Good negotiation skills
  • Expense control and budget awareness
  • Competent in Microsoft Office & Outlook
  • Enthusiastic, self-confident, and self-motivated
  • Grasps detail and accuracy and are analytical to a high level
  • Successfully able to handle multiple demands and competing priorities
  • High standards, strong self-management


About the perks

  • Blended working – spreading your time across our office and remote working
  • Brand new sustainable office in bustling West London (near Westfield)
  • Friendly and open culture with flat structures allowing plenty of opportunity for development.
  • Company growth and opportunity; Dune is opening new stores and channels and evolving all the time
  • Open-minded company, welcoming thoughts and ideas to be shared
  • Working with charitable organisations to help raise funds and give something back. Our current charity partner is Mental Health UK.
  • 60% employee discount on Dune products – what’s not to love!
  • 25 days holiday (plus the
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