Counter Manager - John Lewis, Cheadle 37.5 Hours
Posted 5 days ago
Job Viewed
Job Description
Why NEOM Wellbeing?
At NEOM Wellbeing, we’re more than just a company—we’re a movement. Our mission is to supercharge the wellbeing of our communities and our planet, to leave both in a better place. If you want to work for an award-winning, B Corp certified business, that is leading the way in Wellbeing look no further.
We couldn’t be NEOM Wellbeing if we didn’t look after the wellbeing of our own staff. With extra Wellbeing days, time off to volunteer, time off on your birthday, along with enhanced healthcare coverage, sick leave and competitive maternity entitlement, we’ve got you covered. Not to mention the NEOM goodies with a monthly product allowance and 60% staff discount!
We are on the hunt for someone who lives our Values, is A Good Egg, someone that will Challenge The Status Quo and understands that a positive Attitude Is Everything! If this sounds like you apply below!
The Role
Are you an entrepreneurial Counter Manager who is not only passionate about delivering an exceptional customer experience, but also an exceptional experience for their team? In this full-time, permanent role, you’ll be responsible for building a NEOM Wellbeing community, delivering unforgettable events for customers, and working on customer outreach, all whilst promoting the learning and development of your team.
As a key member of the retail team, you will oversee all aspects of your store from stock management and operations to local commercial strategy and clever business planning. Working closely with Marketing, Operations and Sales and Education, you have the power to make a difference to not only your store, but the wider business too.
This role requires someone available to work weekdays and weekends. Late nights and travel to other stores and events may be required.
What You Will Do
- Responsible for the day to day running of a counter and team
- Drive forward sales, KPIs and company objective
- Complete targets, rotas and weekly reports
- Organise and support in store and field events to promote NEOM as a brand whilst working with partnering businesses
- Recruit, develop and mentor a team with a focus on training and education
- Always provide the highest standard of NEOM Customer Experience in store to inspire wellbeing
- Proactively identify opportunities to contribute to the wellbeing of our people & planet, fundraise for our partnered charity, through in store events and/or brand partnerships
- Lead and champion our community initiatives providing inspiration and opportunities for volunteering, bettering your stores local community, and ensuring an inclusive environment
Requirements
What We Would Love
- A passion for wellbeing
- A love of customer service and to be able to translate this to inspire your colleagues
- Meticulous attention to detail
- Team player with a can-do attitude
- Deep affinity of NEOM and its values with a keen interest in wellbeing
- Positive energy that will inspire others
- Experience in the Health & Beauty Industry
- At least 2 years' experience in managing a team, ideally in a department store environment
Benefits
- TIME TO CHILL - 25 days holiday plus bank holidays
- BIRTHDAY TREAT - Time off on your birthday
- WELLBEING TIME– take time off to recharge and reset
- NEOM GOODIES - a free NEOM product each month plus staff discount for you to enjoy
- HEALTH CARE - Cash back plans, outpatient cover, GP consultations, therapies, and Mental Health Support.
- DO GOOD, FEEL GOOD - Time off for you to volunteer plus support for nay personal fundraising efforts too.
Apply Now
If you’re ready to share some Good Vibes in our John Lewis Cheadle Counter and join the team at NEOM Wellbeing, apply below, we can’t wait to hear from you!
Concession Manager - Tommy Hilfiger & Calvin Klein (John Lewis -Cheadle)
Posted today
Job Viewed
Job Description
TOMMY HILFIGER is one of the world's most recognized global lifestyle brands, confidently welcoming and inspiring consumers since 1985. Originally established in New York City and infused with the vibrant spirit of Americana, to create the modern uniform of accessible luxury. The TOMMY HILFIGER brands consist of TOMMY HILFIGER and TOMMY JEANS, complemented by a range of licensed product categories that extend the brand lifestyle across generations, geographies, activities and occasions. Tommy Hilfiger's global marketing approach and communications strategy taps into culture through the world of F.A.M.E.S.: the people, organizations and ideas boldly driving the future of Fashion, Art, Music, Entertainment and Sport. Major global campaigns, sponsorship platforms, and disruptive activations with world-class athletes, musicians and entertainers bring a constant source of energy and inspiration to the brand. Immerse yourself in TOMMY HILFIGER here! (YouTube ( , Instagram ( , TikTok ( )
With a history going back over 130 years, PVH has excelled at growing brands and businesses with rich American heritages, becoming one of the largest global apparel companies. We have over 30,000 associates operating in over 40 countries with over $8 billion in revenues.
Founded in 1968 and acquired by PVH Corp. in 2003, Calvin Klein is a global lifestyle brand that exemplifies bold, progressive ideals and a seductive, and often minimal, aesthetic. We seek to thrill and inspire our audience while using provocative imagery and striking designs to ignite the senses. We strive to make a positive impact on the world. We inspire passion in our people. We embody authenticity and embrace individuality.
Tommy Hilfiger is one of the world's leading designer lifestyle brands, internationally recognized for celebrating the essence of "classic American cool" style. Founded in 1985, Tommy Hilfiger was acquired by PVH Corp. in 2010. We engage consumers through 360° marketing campaigns, innovative events, exciting collaborations and brand partnerships, and work with some of the biggest names from the world of Fashion, Art, Music, and Entertainment.
CONCESSION MANAGER JOHN LEWIS
**_About_** **THE ROLE**
Our stores are the life and soul of our business. They act as our main touch points with our ever-evolving consumer base.
As the world of retail evolves, we, as a business, believe that for all other parts of the chain to work, our stores must set the tone of what our two brands are all about.
Irrespective of where our consumers eventually make a purchase, our stores are always a window to our great brands. As a result, our locations are paramount, first-class experience must be a given and our in-store standards should never be questionable.
To deliver this, we strive to hire the individuals who live and breathe the values of our business, who are obsessed with delivering great service to our customers and who truly believe that to remain relevant in today's world, we must be nimble and adapt to change and evolution.
The Concession Manager plays a key role in achieving these standards, they lead by example, embrace our entrepreneurial spirit, and inspire their teams through their passion and belief in our brands.
**Responsibilities include:**
+ Partnering with Area Manager to build on business opportunities and achieve Company standards/goals: sales and wage budgets, sales per hour (SPH), units per transaction (UPT), conversion (hit) rate, wage and expense control, shrinkage, mystery shops, store audits and profitability.
+ Identifying opportunities and collaborating with others to grow the business or improve performance.
+ Consistently fostering a positive store experience by treating all customers and staff members in a fair and consistent manner.
+ Perform Manager-on-duty functions; manage store opening/closing functions and the sales floor.
+ Ensuring "door to floor" best practices, visual merchandising directives and standards for sales floor and back room are being executed; continually review standards to ensure clear and consistent execution.
+ Ensure daily management of sales, payroll, controllable expenses, goals, and company initiatives. Align activities to ensure business goals are met.
+ Analyzing store level reports and creating action plans to improve results.
+ Leading weekly management meetings and other staff meetings; participating in and contributing to regional meetings.
+ Set challenging but attainable goals with an emphasis on service quality, and customer satisfaction, as well as financial performance.
+ Coordinate appropriate action plans while considering consequences and budget decisions.
+ Communicating with staff daily on individual sales goals, and other key performance indicators, product sales and other information to help them provide unparalleled service and achieve goals.
+ Assist the manpower planning, identification, recruitment, interviewing, hiring and orientation processes, recruit store personnel with a broad range of perspectives, experiences, and backgrounds.
+ Own the training and development of employees. Ensure that all employees are properly oriented into the company and trained in their role.
+ Provide training and coaching for Employees (daily, weekly, and monthly) and ensure that it is appropriately documented.
**_About_** **YOU**
+ Extensive experience in **connecting to consumers** in a brand retailer is essential.
+ You'll have experience with retail operations, budgeting, planning, sales and people management.
+ You'll have previous people management experience and **act with purpose** to resolve conflict and unproductive disagreements.
+ You'll be an effective communicator with the ability to **cultivate belonging.**
+ You **collaborate to win** and recognize and celebrate the contributions and achievements of others.
+ You are **courageous** in giving feedback that promotes positive behavioral change.
+ You **adapt fast** and work with pace.
+ You are energetic and **inspire trust** showing a clear presence on the shop floor.
**_About_** **WHAT WE OFFER**
At PVH, we understand that the success of our organization is directly related to our hardworking and dedicated associates who contribute their time and talents to help make our Company the success it is. That is why we are committed to providing a competitive and comprehensive benefits program that offers protection, peace of mind and flexibility designed to support our associates - both at home and at work.
PVH Europe and our brands, TOMMY HILFIGER, and CALVIN KLEIN, are committed to fostering an inclusive and diverse community of associates with a strong sense of belonging. We believe we are bettered by all forms of diversity and take pride in working with top talent from every walk of life and corner of the world. In the spirit of inclusivity, qualified applicants will be considered without regard to age, ethnicity, ability, gender, gender expression, gender identity, nationality, race, religion, or sexual orientation.
**About PVH:**
We are brand builders who focus our passion and creativity to build Calvin Klein and TOMMY HILFIGER into the most desirable lifestyle brands in the world and at the same time position PVH as one of the best-performing brand groups in our sector. Guided by our values and enabled by our scale and global reach, we are driving fashion forward for good, as one team with one vision and one plan. That's the Power of Us, that's the Power of PVH+?
One of PVH's greatest strengths is our people. Our collective desire is to create a workplace environment where every individual is valued, and every voice is heard, and we are committed to fostering an inclusive and diverse community of associates with a strong sense of belonging. Learn more about Inclusion & Diversity at PVH **here ( .
_PVH Corp. or its subsidiary ("PVH") is an equal opportunity employer and considers all applicants for employment on the basis of their individual capabilities and qualifications without regard to race, ethnicity, color, sex, gender identity or expression, age, religion, national origin, citizenship status, sexual orientation, genetic information, physical or mental disability, military status or any other characteristic protected under federal, state or local law. In addition to complying with all applicable laws, PVH is also committed to ensuring that all current and future PVH associates are compensated solely on job-related factors such as skill, ability, educational background, work quality, experience and potential._
DIVERSITY & EQUAL OPPORTUNITY We are committed to recruiting, training and providing career advancement to all associates regardless of gender, race, religion, age, disability, sexual orientation, nationality, or social or ethnic origin. Diversity in the workplace is encouraged. Bigotry, racism and any form of harassment or discrimination is not tolerated.
Concession Manager - Tommy Hilfiger & Calvin Klein (John Lewis - Manchester, Trafford Centre)
Posted today
Job Viewed
Job Description
TOMMY HILFIGER is one of the world's most recognized global lifestyle brands, confidently welcoming and inspiring consumers since 1985. Originally established in New York City and infused with the vibrant spirit of Americana, to create the modern uniform of accessible luxury. The TOMMY HILFIGER brands consist of TOMMY HILFIGER and TOMMY JEANS, complemented by a range of licensed product categories that extend the brand lifestyle across generations, geographies, activities and occasions. Tommy Hilfiger's global marketing approach and communications strategy taps into culture through the world of F.A.M.E.S.: the people, organizations and ideas boldly driving the future of Fashion, Art, Music, Entertainment and Sport. Major global campaigns, sponsorship platforms, and disruptive activations with world-class athletes, musicians and entertainers bring a constant source of energy and inspiration to the brand. Immerse yourself in TOMMY HILFIGER here! (YouTube ( , Instagram ( , TikTok ( )
CONCESSION MANAGER JOHN LEWIS
**_About_** **THE ROLE**
Our stores are the life and soul of our business. They act as our main touch points with our ever-evolving consumer base.
As the world of retail evolves, we, as a business, believe that for all other parts of the chain to work, our stores must set the tone of what our two brands are all about.
Irrespective of where our consumers eventually make a purchase, our stores are always a window to our great brands. As a result, our locations are paramount, first-class experience must be a given and our in-store standards should never be questionable.
To deliver this, we strive to hire the individuals who live and breathe the values of our business, who are obsessed with delivering great service to our customers and who truly believe that to remain relevant in today's world, we must be nimble and adapt to change and evolution.
The Concession Manager plays a key role in achieving these standards, they lead by example, embrace our entrepreneurial spirit, and inspire their teams through their passion and belief in our brands.
**Responsibilities include:**
+ Partnering with Area Manager to build on business opportunities and achieve Company standards/goals: sales and wage budgets, sales per hour (SPH), units per transaction (UPT), conversion (hit) rate, wage and expense control, shrinkage, mystery shops, store audits and profitability.
+ Identifying opportunities and collaborating with others to grow the business or improve performance.
+ Consistently fostering a positive store experience by treating all customers and staff members in a fair and consistent manner.
+ Perform Manager-on-duty functions; manage store opening/closing functions and the sales floor.
+ Ensuring "door to floor" best practices, visual merchandising directives and standards for sales floor and back room are being executed; continually review standards to ensure clear and consistent execution.
+ Ensure daily management of sales, payroll, controllable expenses, goals, and company initiatives. Align activities to ensure business goals are met.
+ Analyzing store level reports and creating action plans to improve results.
+ Leading weekly management meetings and other staff meetings; participating in and contributing to regional meetings.
+ Set challenging but attainable goals with an emphasis on service quality, and customer satisfaction, as well as financial performance.
+ Coordinate appropriate action plans while considering consequences and budget decisions.
+ Communicating with staff daily on individual sales goals, and other key performance indicators, product sales and other information to help them provide unparalleled service and achieve goals.
+ Assist the manpower planning, identification, recruitment, interviewing, hiring and orientation processes, recruit store personnel with a broad range of perspectives, experiences, and backgrounds.
+ Own the training and development of employees. Ensure that all employees are properly oriented into the company and trained in their role.
+ Provide training and coaching for Employees (daily, weekly, and monthly) and ensure that it is appropriately documented.
**_About_** **YOU**
+ Extensive experience in **connecting to consumers** in a brand retailer is essential.
+ You'll have experience with retail operations, budgeting, planning, sales and people management.
+ You'll have previous people management experience and **act with purpose** to resolve conflict and unproductive disagreements.
+ You'll be an effective communicator with the ability to **cultivate belonging.**
+ You **collaborate to win** and recognize and celebrate the contributions and achievements of others.
+ You are **courageous** in giving feedback that promotes positive behavioral change.
+ You **adapt fast** and work with pace.
+ You are energetic and **inspire trust** showing a clear presence on the shop floor.
**About PVH:**
We are brand builders who focus our passion and creativity to build Calvin Klein and TOMMY HILFIGER into the most desirable lifestyle brands in the world and at the same time position PVH as one of the best-performing brand groups in our sector. Guided by our values and enabled by our scale and global reach, we are driving fashion forward for good, as one team with one vision and one plan. That's the Power of Us, that's the Power of PVH+?
One of PVH's greatest strengths is our people. Our collective desire is to create a workplace environment where every individual is valued, and every voice is heard, and we are committed to fostering an inclusive and diverse community of associates with a strong sense of belonging. Learn more about Inclusion & Diversity at PVH **here ( .
_PVH Corp. or its subsidiary ("PVH") is an equal opportunity employer and considers all applicants for employment on the basis of their individual capabilities and qualifications without regard to race, ethnicity, color, sex, gender identity or expression, age, religion, national origin, citizenship status, sexual orientation, genetic information, physical or mental disability, military status or any other characteristic protected under federal, state or local law. In addition to complying with all applicable laws, PVH is also committed to ensuring that all current and future PVH associates are compensated solely on job-related factors such as skill, ability, educational background, work quality, experience and potential._
DIVERSITY & EQUAL OPPORTUNITY We are committed to recruiting, training and providing career advancement to all associates regardless of gender, race, religion, age, disability, sexual orientation, nationality, or social or ethnic origin. Diversity in the workplace is encouraged. Bigotry, racism and any form of harassment or discrimination is not tolerated.
Customer Service
Posted 1 day ago
Job Viewed
Job Description
Join a busy vehicle rental team in Stockport as a Customer Service Advisor where your people skills and up-selling ability can really make a difference. You'll help customers find the right vehicle while working with a supportive team that values hard work and friendly service. If you're keen to earn great bonuses and enjoy a role that keeps you on your toes, this is the job for you!
What will you be doing as a Customer Service Advisor?
- Greeting and welcoming customers with a friendly, professional approach
- Understanding customer needs and recommending the best rental options
- Processing bookings, rental agreements, and payments accurately
- Conducting vehicle inspections and completing necessary documentation
- Promoting add-on services to increase sales and enhance the customer experience
- Handling queries and complaints promptly and professionally
- Working closely with your team to manage fleet availability and maintenance
We would LOVE to hear from you if you have experience as a:
- Customer Service Advisor
- Rental Sales Consultant
- Sales Assistant
- Customer Sales Advisor
- Vehicle Rental Consultant
If you have excellent communication skills, a full clean UK driving licence, and enjoy working in a fast-paced, customer-facing role, this could be the perfect fit!
What will you get in return for your work as a Customer Service Advisor?
- Competitive salary of 28,665 plus excellent bonus incentives from up-selling
- 28 days holiday including bank holidays
- Mobility options including company car schemes
- Health insurance after two years service
- Company pension scheme and death in service cover
- Uniform provided and employee discounts
- Regular team events and ongoing training opportunities
- Weekend working required - but you'll get your days back during the week, perfect for quieter shopping or errands
Apply now by sending your CV. We aim to respond to all successful applications within 2 days. If you haven't been contacted within 2 days your application has been unsuccessful. Please check our website and apply directly for any other suitable positions you see. We apologise that we are unable to contact everyone in person and thank you for your interest. Jobwise Ltd is an employment agency and the details sent in your application may be stored on our secure database.
Customer Service
Posted 15 days ago
Job Viewed
Job Description
Our client are looking for a positive, friendly and proactive individual to join their Customer Service team their Manchester office. You will be the first point of contact for customers via telephone, assisting with customer queries while maintaining the exceptionally high level of service they provide.
The successful candidate will be self-motivated with a strong work ethic and customer centric approach, acting as an ambassador for the brand while developing and improving processes and systems to improve efficiency and customer satisfaction.
Your key responsibilities
- Answering and dealing with all phone calls & emails promptly and efficiently, while ensuring customer satisfaction li>Liaising with the Engineers to arrange their job schedules
- Diagnose any product issues remotely, determining how each issue can be resolved & actioning next steps where necessary
- Improving the scheduling and customer service processes to ensure efficiency and customer satisfaction, in accordance with their strategic objectives
- Maintaining an excellent knowledge of our product and technical information in order to ensure each customer receives the correct information and service
Key skills
- The ability to use your own initiative on each call
- Confidence on the phone
- Great phone manner
- Problem-solving
The office is based in Manchester City Centre with free parking available
Customer Service Advisor
Posted today
Job Viewed
Job Description
Join the RMG family and join one of the largest and most respected property management companies with a portfolio spanning over 144,000 households across the UK.
RMG is growing and its Customer Service Contact Centre has exciting opportunities for Customer Service Advisors, to join our supportive team based in Northwich.
As a Customer Service Advisor, you will join a friendly team of established and supportive Customer Service colleagues and become the voice of RMG. You'll be confident building rapport with our customers, answering a variety of queries relating to their properties and accounts.
Please note: Due to our structured and comprehensive training schedule, no holidays or appointments can be taken within your first month to ensure you don't miss any valuable training and you're able to put into practice what you have learnt.
Once you finish training, the support and learning doesn't end there. We have a designated coach and your Team Leader, and you will have a 1-2-1 each month, alongside regular coaching and feedback to discuss your needs and provide valuable support and advice to help you develop in your role and increase your confidence. The support we offer our people is second to none and we will embrace you as one of the team from the moment you step through our door.
More about your role
You will be responding to inbound customer contacts/queries (via phone, email, WhatsApp or online chat) providing advice, guidance and services/solutions to meet customer needs. You will also ensure all transactions with customers are accurately recorded on our industry leading system (Salesforce) and process all documentation resulting from customer contacts ensuring information is passed to colleagues to action. You will regularly support other areas of the business with various projects.
What hours will you be working?
Our Customer Service Centre is a 24/7 operation to ensure we're always available to respond to customer's queries. The shift pattern is on a 4 week rotation, starting with 8-4pm, 9-5pm, 10-6pm and then 12-8pm. Every 4 weeks you will work a weekend shift and have days off in lieu on the week prior and after.
For more information, please download our job profile available on our website.
More about you
We're looking for self-motivated people with a positive attitude. Previous customer service experience is beneficial but not essential, we are looking for the people with the right skills and attitude, you can really forge a career within RMG.
It's a given you will be a great communicator, be able to demonstrate empathy and be happy to go out of your way to help both customers and colleagues.
Ideally, we're looking for…
- First class customer service skills, where providing a great service just comes naturally to you!
- Excellent communication skills both written and verbal
- Able to carry out instructions quickly and accurately and the confidence to ask if unsure
- Good organisational skills with the ability to work to deadlines
Benefits
We are a large diverse and ambitious business, which will give you all the challenge you could wish for.
We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package with each role, yours will include:
- 27 days holiday plus Bank Holidays
- Free onsite parking
- Potential to earn Bonus
- Fantastic reward and recognition scheme that recognises exceptional customer service
- Career Development and extensive opportunities to progress
- Free Healthcare cashback Plan (re-claiming for things like optical treatment dental care, physiotherapy and GP Charges – plus more! (all to a generous fixed amount), plus 24/7 access to remote GP Services amongst other support and advice lines including mental health and financial support
- Access to many discounts and money saving schemes including smart tech and cycle-to-work incentives
- A comprehensive induction / training period – so you know you will be confident when speaking with customers
What's next?
If you meet the criteria and are ready to make the next step in your career then click apply. You will be redirected to our careers site where you can discover more about the role, read a full job description and apply directly to us.
If you are a Places for People customer and you're looking for support with your application, please contact our skills and employment team on
If you are a recruitment agency please note we operate a PSL and do not take cold calls
At Places for People, safeguarding is everyone's responsibility. We are committed to creating safe communities for our customers and colleagues by protecting children, young people, and adults at risk from harm, abuse, and neglect.
We follow robust safeguarding policies and procedures, ensuring all employees, volunteers, and contractors uphold the highest standards of safeguarding and accountability. Our recruitment process includes pre-employment checks, including Disclosure and Barring Service (DBS) checks where applicable, to promote a safe and secure working environment.
By joining Places for People, you are expected to contribute to our safeguarding culture, following our policies and reporting concerns to protect those in our communities.
Customer Service representative
Posted today
Job Viewed
Job Description
Job Title: Customer Service Advisor
Location: Rochdale
Type: Temporary to Permanent
Pay Rate: £12.31 per hour / £24,000 per annum
Hours: 37.5 hours per week
Working Pattern: Tuesday to Saturday, 09:00-17:00 (Saturday is work from home)
Initial Training: 2 weeks, Monday to Friday, 09:00-17:00
Role Purpose
To deliver a consistently positive and professional customer experience by building strong relationships with customers and representing our brand with care, clarity, and empathy.
Key Responsibilities:
- Respond to customer enquiries promptly and accurately via phone, email, and web chat
- Understand customer needs and assist them in using product features effectively
- Log customer returns and replacements with detailed and accurate information
- Identify and report trends in faulty products to support continuous improvement
- Maintain customer databases with relevant technical issues and conversation history
- Monitor and respond to customer feedback and complaints on social media
- Provide clear guidance on product functionality and usage
- Share customer insights, feature updates, and solutions with the wider team
- Ensure all enquiries are followed up and resolved in a timely manner
- Collect and relay customer feedback to product and marketing teams
What We're Looking For
This is a customer-facing role where being polite, professional, and compassionate is essential. The ideal candidate will also have:
- Strong interpersonal and communication skills
- The ability to work collaboratively in a fast-paced team environment
- A calm and confident approach to handling complex queries
Essential Requirements
- Minimum 1 year of experience in a similar online customer service role
- Excellent written and verbal communication
- Strong problem-solving and multitasking abilities
- Patience and professionalism with challenging customer situations
- Familiarity with Freshdesk or similar CRM/ticketing platforms
- Courier search and complaint handling experience (desirable but not essential)
Key Performance Indicators
- Increased customer satisfaction and retention
- Enhanced brand reputation through excellent service
- Growth in positive feedback and referrals
Health & Safety Responsibilities
All employees must:
- Follow all company safety, hygiene, and environmental procedures
- Understand and manage job-related risks
- Immediately report any issues or unsafe conditions
- Contribute to ongoing health and safety improvements
Please apply only if has relevent experince.
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Customer Service Administrator
Posted today
Job Viewed
Job Description
Job Title: Sales Administrator
Location: Farnworth (office based)
Job Type: Full-Time, Permanent
Salary: 28,000-30,000 + annual bonus
Working Hours:
Monday to Thursday: 08:30-17:00
Friday: 08:30-16:00
About the Company
Our client is a well-established, family-run, industry leader within the interiors sector. With decades of experience and a reputation for excellence, they pride themselves on delivering outstanding customer service and innovative solutions.
Based in Farnworth, they are now seeking a detail-oriented Sales Administrator to join their dynamic team and play a pivotal role in the company's continued growth and success.
The Role
As a Sales Administrator , you will be at the heart of business operations, ensuring seamless day-to-day service delivery to B2B clients. This is a fantastic opportunity for someone who thrives in a fast-paced environment and is looking to grow their career within a supportive, forward-thinking business.
Key Responsibilities
Manage inbound customer queries via phone, email, and web.
Process sales orders using SAP
Deliver excellent B2B customer service both remotely and in person.
Provide detailed and accurate product and service information.
Identify opportunities for up-selling and cross-selling.
Support sales and marketing initiatives.
Perform administrative duties including data cleansing and reporting.
Occasionally engage with customers in the showroom to promote the brand and enhance product knowledge.
Collaborate with the Customer Service Manager and senior leadership to support wider business needs.
Essential Skills & Experience:
Proven experience in a sales administration, customer service administration, or technical customer service role.
CRM experience.
Proficiency in Microsoft Office
Strong verbal and written communication skills.
High attention to detail and excellent organisational abilities.
Key Attributes:
Clear, confident communicator.
Highly proactive and adaptable.
Strong sense of accountability and integrity.
Calm under pressure and capable of multitasking.
Collaborative team player with a customer-centric mindset.
Benefits
Company pension scheme
Annual bonus
Free on-site parking
Christmas closure period
Company social events
Childcare vouchers.
Ongoing professional development & clear career progression
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Customer Service Advisor
Posted today
Job Viewed
Job Description
Customer Service Advisor
Location : Chester Business Park
Contract : Temporary - 10 months (potential to extend)
Start Date : 26th August 2025
Hours : Monday to Friday, rotating shifts between 8am and 8pm Plus: 1 Saturday every 4 weeks (9am-4pm, with a weekday off in return)
Hybrid Working : Office-based for the first 6 months, then up to 3 days remote (subject to approval)
Start Your Career with a Trusted UK Bank
Do you enjoy helping people, solving problems, and working in a friendly, fast-paced team? Join Lloyds Banking Group as a Customer Service Advisor, where you'll support existing customers with a wide range of account queries.
With full training, great pay, and a chance to develop your skills, this role is ideal for anyone looking to build a long-term career in financial services.
Why You'll Love This Role
- 14.47 per hour , with weekly pay
- Free on-site gym with shower and changing facilities
- Hybrid working - up to 3 days from home after your first 6 months
- Structured training and opportunities to grow into permanent roles
- Holiday allowance
- Central location - easy access to public transport
- Discounts on shopping, travel, entertainment and more
- Wellbeing support - dedicated resources to help you thrive at work
- An inclusive culture where everyone feels welcome and supported
What You'll Be Doing
- Taking calls from existing customers with questions about their accounts
- Providing clear, friendly, and accurate support
- Guiding customers through next steps or directing them to specialist teams
- Helping people in vulnerable circumstances with care and sensitivity
- Following simple procedures to keep customer information secure
- Keeping accurate records and updating customer details
What We're Looking For
- Great communication and listening skills
- A positive, customer-first attitude
- Confidence in handling calls and solving problems
- Willingness to learn and work as part of a team
- A flexible, proactive approach to challenges
Everyone Is Welcome
We're proud to be an inclusive employer. We welcome people from all backgrounds and experiences. If you need any adjustments during the recruitment process, just let us know - we're here to support you.
Apply today and take the next step in your career with Lloyds Banking Group.
Customer Service Advisor
Posted today
Job Viewed
Job Description
Astute's Nuclear team is collaborating with the leading provider of sealing solutions for cable and pipe transits to recruit a Customer Service Advisor to support with their daily operations.
The Customer Service Advisor role will combine customer service duties, order processing, aftersales and logistic support as well as invoicing and credit control processes. The position offers a generous bonus scheme and a chance for growth.
If you're an experienced Customer Service Advisor and are looking to work for an organisation that puts integrity and people at the forefront of everything it does, then submit your CV to apply today.
Responsibilities and duties:
As the Customer Service Advisor, you will be:
- Handle incoming enquiries via calls and emails, providing quotations, technical documentation, and general customer support.
- Manage order processing through the ERP system, oversee logistics, and ensure timely delivery of goods.
- Coordinate invoicing, credit control, and aftersales communication to ensure smooth payment and customer satisfaction.
- Support internal and external sales teams and perform general office administration to maintain an excellent customer experience.
Professional qualifications:
We are looking for someone with the following:
- Experience using an ERP system (IFS preferred)
- Ability and confidence to prepare and present solutions and strategies to groups of co-workers, clients or prospects.
Personal skills
The Customer Service Advisor role would suit someone who has:
- Excellent communication and time management skills
- Desire to grow within a company
- Ability to use Microsoft programs
Salary and benefits of the Customer Service role
- A salary of up to 30,000
- 20-40% bonus paid quarterly
- Pension contribution, healthcare package and anniversary bonus
INDNUC
Astute People are acting as an employment agency in relation to this vacancy. We do not discriminate on the grounds of age, race, gender, disability, creed or sexual orientation and comply with all relevant UK legislation. We encourage applications from individuals from all backgrounds but candidates must be able to demonstrate their ability to work in the UK. Astute is also committed to the government's Disability Confident Employer initiative. We endeavour to get back to everyone, however, if you have not heard anything after 7 days, please consider your application unsuccessful.