46,886 Customer Care Advisor jobs in the United Kingdom

Are you currently working in hospitality or retail and looking to transfer your customer service skills into an office based role?

Do you want to join a business which will invest in you from day one provide the best training and progression plan?

Would you like to join a fun and vibrant team?

Then please apply now we are looking for a Customer Care Advisor!

Client Details

Are you currently working in hospitality or retail and looking to transfer your customer service skills into an office based role?

Do you want to join a business which will invest in you from day one provide the best training and progression plan?

Would you like to join a fun and vibrant team?

Then please apply now we are looking for a Customer Care Advisor!

Description

As a Customer Care Advisor you will be working within the remortgage department assisting clients with their transaction.

You will be supporting with the caseload and will be forefront of the business for clients assisting with a range of queries providing excellent support and guidance.

The role will be chasing up documents and details which are required you will be processing these accordingly and updating the case management system.

There will be lots of liaising and handling queries from banks and third parties alongside working closely with other members of the business to provide a seamless process.

If you are passionate about customer services enjoy working in a fast paced environment then we would love to hear from you!

Profile

Previous customer service experience this could be from a range of backgrounds such as retail and hospitality

A confident telephone manner with excellent communication skills

Able to work in a fast paced environment and the ability to prioritise a high volume caseload

Passionate about helping and supporting customers

Good attention to detail and organisation

An excellent team player

Job Offer

Salary of 24000+ monthly bonuses+ reputable business within the Legal Sector+ full training provided+ no experience required+ structured career path in place for all employees+ sponsorship of legal qualifications+ central location in Leeds+ excellent benefits+ hybrid working+ no shift patterns or weekends+ superb offices and facilities+ fun and vibrant team+ regular socials and incentives+ immediate interview

Customer Care Advisor

SEPTEMBER/OCTOBER START DATE

£23,890 plus overtime opportunity

New Position

Bradford

Hybrid available or full-time office.

My client is a little different to the usual Insurance businesses, rather than being part of a huge contact centre, here they have a more personable and welcoming team appeal.

The teams compromise of just 20 customer service professionals with all levels of customer support exposure and a supporting team of 12 administrators.

Alongside you will be supporting the technical team of engineers which is a larger team of around 40. All open plan, great incentives and most importantly the hours are

Monday to Friday – no early or late nights with the occasional Saturday eventually required once every 3 weeks for 3 hours – which is paid overtime.

The company are looking to welcome people into the business that are looking for an office-based customer support role.

Or someone that has a wealth of customer service telephone-based experience (salary can be discussed) that can offer support and leadership in the delivering a high standard of customer service to its clients, along with supporting and encouraging the others that are learning and wanting to train as experienced agents.

This Insurance company are part of an International Group and offer a 8 -week training programme to onboard new people into the business and support all the way through the training, offering full engagement from trainers and senior advisors. 4 Weeks classroom training then 8 weeks lives with a buddy to coach you through.

They encourage a positive result for all of their customers and on average process over 87% of their claims for customers.

You could have experience working within a busy customer service department, retail or contact centre as long as you are confident and love customer service, training is offered to develop you in your new career, you will be first point of contact with customers.

Great opportunity to join a rewarding and hugely positive team based at their Bradford Head office.Sound good so far?

Your customer service skills are key for this role, you will enjoy delivering and maintaining a high level of customer service to all existing customers, have a professional and personable manner, have the ability to engage with customers, my client will encourage you to identify the customers specific claim requirements, transfer the call to the right contact if you cannot progress with the customer enquiry, provide full customer support, update all customer records accurately. Advise customer with the next stage process and update any compliant administration.

Full training will be given for the customer care advisor role with the 12 week programme offered and you have the opportunity to observe the other team members with questions and answers of the service, to understand your customer requests and have the confidence to provide the right solution for customers.
A brilliant customer care advisor opportunity for someone that loves customer service, building relationships and can problem solve.

Starting salary in will be around £23,890 great working hours Monday to Friday with 3 alternate start times of 0830, 08.45 or 09.15

** Eventually they will need you to accommodate one in three Saturday mornings only – 09.00 – 12.00 paid at time and a half.

37.5 hours, great holiday allowance 25 days plus banks, free parking, pension, health insurance & other great benefits to discuss.

For the customer care advisor role, you must be able to demonstrate a strong ability to work under pressure, customer service skills, a confident telephone manner and a reactive and positive attitude.

I have immediate interviews available and look forward to receiving your application, thank you for applying.

Lisa

Farr Associates.

Recruitment Specialist

• Delivering exceptional service  - Prioritizing customer satisfaction in every interaction.
• Handling high-volume calls  - Managing inbound inquiries with efficiency and a positive attitude.
• Processing orders  - Accurately managing orders and resolving delivery-related questions.
• Collaborating across teams  - Working closely with colleagues to ensure seamless service.

• Strong communication skills  - Both verbal and written, with the ability to connect with customers.
• Active listening  - A genuine understanding of customer needs.
• Results-driven mindset  - A proactive approach to problem-solving.
• Tech-savvy  - Comfortable using computer systems and software.

• Make a real difference  in people's lives every day.
• Be part of a supportive and collaborative team .
• Opportunities for growth and development .

Customer Care Advisor 25K-27,500K Havant Office Based

I am delighted to be supporting an exceptional business who put the customer first, and quality of service in all they do! Looking for a Customer Care Advisor to join their friendly, professional team.

This is an exciting opportunity for an individual to really grow and develop their career within a company that will support, train, and develop you on this journey.

Office based Monday to Friday.

Your position will be to provide exceptional customer service and support, and upselling opportunities, using your strong communication skills, processing orders, dealing effectively and confidently with customer enquiries by telephone, email, social and web.

You will take great pride and gain pleasure in ensuring the best level of customer service, solving any problems raised and fostering long-term customer relationships which in turn drive revenue.

Role duties:

* Process customer orders accurately and in compliance with company policy and procedures.

* Monitor order status, communicating any issues to customers.

* Liaising with customers building solid relationships and providing excellent customer service, ensuring customer care calls are carried out across key accounts.

* Respond to customer enquiries providing after sales support, including technical advice.

* Accurately maintain records of customer on the CRM system.

* Actively seek to increase customer order values through offering additional products and services and achieve monthly sales budget.

* Provide product/service information to customers, addressing questions and demonstrating a thorough understanding of our offerings.

* Stay updated on product knowledge and company policies to provide accurate and up-to-date information to customers.

You will bring with you:

* Strong verbal and written communication skills, sharing information clearly, professionally and courteously.

* Previous sales experience with proven success in sales through a service

* Excellent problem-solving skills, with the ability to think analytically and provide effective solutions.

* Empathy and patience when dealing with customer concerns, demonstrating a customer centric approach.

* Strong organisational and multitasking skills, with the ability to prioritise and manage time effectively.

* Ability to keep calm under pressure.

* Ability to adapt to changing priorities and work well in a fast-paced environment.

* Positive attitude, resilience, and a strong commitment to delivering excellent customer service.

* Use of Microsoft Excel, Word. (SharePoint, Business Dynamics, Dynamics 365 would be an advantage)

INDCP

Customer Care Advisor
Location:  Warwick
Salary: Competitive + Benefits
Contract: Permanent, Full-Time

About the Role of a Customer Care Advisor 
We are seeking a proactive and customer-focused Customer Care Advisor to join a busy and supportive team. This is a varied role where you will be the first point of contact for customers, handling product-related queries, processing orders, and managing an account base. You will provide high-quality, technically competent advice while ensuring excellent customer experiences across multiple communication channels.

Key Responsibilities of a Customer Care Advisor 

• Act as the initial point of contact for customer enquiries via phone, email, ticketing systems, and online chat.

• Respond to product-related queries, providing brochures, datasheets, product information, and support with registrations.

• Take ownership of an assigned account base, ensuring orders are processed accurately and on time.

• Resolve issues relating to orders, deliveries, and account records, escalating complex queries when necessary.

• Maintain accurate customer records and ensure proactive follow-up on outstanding queries.

• Deliver a first-pass resolution wherever possible and provide triage support for warranty, quality, and spare part requests.

• Liaise with internal teams and external partners to ensure investigations are completed quickly and effectively.

• Promote a customer-first approach, ensuring the team remains a centre of excellence for customer care.

• Support and contribute to continuous improvement initiatives within the department.

Skills & Experience of a Customer Care Advisor 

• Solid and demonstrable experience in customer-facing roles.

• Strong problem-solving skills with a proactive mindset.

• Experience using SAP or other ERP/CRM systems (desirable).

• Excellent IT literacy, particularly with Microsoft Office (Excel, Word, Outlook).

• Ability to manage multiple queries simultaneously across different platforms.

• Strong verbal and written communication skills, with the ability to engage with a wide range of stakeholders.

• Confident, outgoing personality with a genuine passion for customer service.

• Ability to work independently and as part of a team in a fast-paced environment.

INDL

Are you currently working in hospitality or retail and looking to transfer your customer service skills into an office based role?

Do you want to join a business which will invest in you from day one provide the best training and progression plan?

Would you like to join a fun and vibrant team?

Then please apply now we are looking for a Customer Care Advisor!

Client Details

Are you currently working in hospitality or retail and looking to transfer your customer service skills into an office based role?

Do you want to join a business which will invest in you from day one provide the best training and progression plan?

Would you like to join a fun and vibrant team?

Then please apply now we are looking for a Customer Care Advisor!

Description

As a Customer Care Advisor you will be working within the remortgage department assisting clients with their transaction.

You will be supporting with the caseload and will be forefront of the business for clients assisting with a range of queries providing excellent support and guidance.

The role will be chasing up documents and details which are required you will be processing these accordingly and updating the case management system.

There will be lots of liaising and handling queries from banks and third parties alongside working closely with other members of the business to provide a seamless process.

If you are passionate about customer services enjoy working in a fast paced environment then we would love to hear from you!

Profile

Previous customer service experience this could be from a range of backgrounds such as retail and hospitality

A confident telephone manner with excellent communication skills

Able to work in a fast paced environment and the ability to prioritise a high volume caseload

Passionate about helping and supporting customers

Good attention to detail and organisation

An excellent team player

Job Offer

Salary of 24000+ monthly bonuses+ reputable business within the Legal Sector+ full training provided+ no experience required+ structured career path in place for all employees+ sponsorship of legal qualifications+ central location in Leeds+ excellent benefits+ hybrid working+ no shift patterns or weekends+ superb offices and facilities+ fun and vibrant team+ regular socials and incentives+ immediate interview

Are you currently working in hospitality or retail and looking to transfer your customer service skills into an office based role?

Do you want to join a business which will invest in you from day one provide the best training and progression plan?

Would you like to join a fun and vibrant team?

Then please apply now we are looking for a Customer Care Advisor!

Client Details

Are you currently working in hospitality or retail and looking to transfer your customer service skills into an office based role?

Do you want to join a business which will invest in you from day one provide the best training and progression plan?

Would you like to join a fun and vibrant team?

Then please apply now we are looking for a Customer Care Advisor!

Description

As a Customer Care Advisor you will be working within the remortgage department assisting clients with their transaction.

You will be supporting with the caseload and will be forefront of the business for clients assisting with a range of queries providing excellent support and guidance.

The role will be chasing up documents and details which are required you will be processing these accordingly and updating the case management system.

There will be lots of liaising and handling queries from banks and third parties alongside working closely with other members of the business to provide a seamless process.

If you are passionate about customer services enjoy working in a fast paced environment then we would love to hear from you!

Profile

Previous customer service experience this could be from a range of backgrounds such as retail and hospitality

A confident telephone manner with excellent communication skills

Able to work in a fast paced environment and the ability to prioritise a high volume caseload

Passionate about helping and supporting customers

Good attention to detail and organisation

An excellent team player

Job Offer

Salary of 24000+ monthly bonuses+ reputable business within the Legal Sector+ full training provided+ no experience required+ structured career path in place for all employees+ sponsorship of legal qualifications+ central location in Leeds+ excellent benefits+ hybrid working+ no shift patterns or weekends+ superb offices and facilities+ fun and vibrant team+ regular socials and incentives+ immediate interview

Job Title: Customer Care Advisor

Location: Aylesbury, Office based

Contract Details: Fixed Term Contract (18 Months)

Hours: Monday - Friday, 9am - 5:30pm (1 hour lunch break)

Salary: From 24,000 per annum

Benefits & Perks:

• 20 days plus bank holidays (1 additional day for each year of service)
• Options to buy and sell holiday post-probation
• Competitive Pension Plan
• Discount Scheme
• Free Onsite Parking
• Casual Dress Code
• Enjoy a fun and friendly workplace that encourages creativity and teamwork

Responsibilities:

• Be the friendly voice answering customer queries via phone, email, and live chat
• Place orders and resolve related enquiries efficiently
• Liaise with suppliers to keep customers informed about orders and products
• Update website content to ensure it reflects the latest offerings
• Support the sales team in meeting customer needs
• Proactively reach out to customers to provide updates and build lasting relationships
• Adhere to company Standard Operating Procedures

Essential Skills:

• Passion for delivering world-class customer service
• Excellent communication skills, both verbal and written
• Positive and enthusiastic attitude
• Strong IT skills, particularly in Excel and Word
• Experience with CRM systems is beneficial
• Ability to handle complaints with grace and professionalism
• Self-motivated and able to work independently or as part of a team

How to apply:
If you are interested in this exciting opportunity, please apply today and reach out to Adecco Aylesbury on (phone number removed)!

Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Michael Page have partnered with a reputable and progressive business in Harrogate the organisation are looking for a Customer Care Advisor to join their established team on a permanent basis to start asap.

This would be an exceptional opportunity for someone experienced within customer services the business will be open to sector provide excellent training and a structured career path for all their employees!

Please apply now!

Client Details

Michael Page have partnered with a reputable and progressive business in Harrogate the organisation are looking for a Customer Care Advisor to join their established team on a permanent basis to start asap.

This would be an exceptional opportunity for someone experienced within customer services the business will be open to sector provide excellent training and a structured career path for all their employees!

Please apply now!

Description

As a Customer Care Advisor you will be working as part of a supportive team to provide assistance to clients in terms of the services they have with the business.

You will be working in a busy environment handling a high volume of calls assisting with a range of general and technical support based queries ensuring service level agreements are exceeded.

The role will be taking orders and processing onto the system alongside working with engineers to schedule appointments and organise any faults to be fixed.

Profile

Previous customer service experience this could be from a range of backgrounds

Excellent communication skills and a confident telephone manner

Able to work under pressure in a busy environment

Keen eye for detail and good organisation

Personable and able to build excellent relationships

Passionate about customer experience and delivering the best service

An excellent team player

Job Offer

Salary of 25000+ reputable business in Harrogate+ excellent training and progression opportunities+ central location+ great team and environment+ regular socials and incentives+ growing business exciting time to join+ excellent offices and facilities+ immediate interview and start available