1905 Customer Relations jobs in Greater London

About the Role

We are looking for a proactive and detail-oriented Junior Hubspot CR Manager to support the management and optimization of our Customer Relationship Management (CRM) system, Hubspot. This role is part-time (3 days per week) and will work closely with our CR Manager to ensure data quality, improve processes, and provide support to users across Enrolments, Marketing, and other teams.

This is an exciting opportunity for someone with strong analytical skills and an interest in CRM systems, data management, and sales enablement to grow within a dynamic, scaling business.

Key Responsibilities

• CRM Operations & Support
• Assist with day-to-day CRM tasks, including data entry, updates, and user

**About the Role:**
As a Senior Sales and Relationship Management Representative, you will play a key role in driving the success of client relationships within Italy and other European countries. You will oversee the entire sales lifecycle, from identifying and pursuing new business opportunities to analysing data and trends, conducting lead prospecting, and managing existing client relationships to ensure satisfaction and retention.
Your expertise in effectively presenting the OSTTRA value proposition will be essential, whether introducing new services or reinforcing the benefits of existing ones. You will also negotiate commercial terms with key decision-makers to maximise revenue potential. Collaborating with an experienced sales team and product specialists, you will engage with various departments across OSTTRA to deliver tailored solutions that meet client needs and foster long-term partnerships.
**Key Accountabilities:**
+ **Drive Revenue Growth:** Execute a strategic sales plan to enhance revenue generation from both existing and new clients, ensuring alignment with overall business objectives.
+ **Market Insight:** Analyse the global competitive and regulatory landscape, understanding its implications to inform strategic decisions and client engagements.
+ **Client-Specific Strategies:** Develop and implement tailored

**About the Role:**
**The Team:**
At OSTTRA, we are passionate about our clients and are looking for a Customer Success Representative ready to join our growing global team. The successful candidate will be a dedicated customer advocate who possesses excellent communication skills, can autonomously manage complex issues, and drive maximum value and success for existing clients.
This role will focus on the overall post-sales relationship with our strategic and new customers. This includes growing adoption, customer education, and identifying improvement opportunities while maintaining high levels of satisfaction.
For more regarding OSTTRA, please visit: and Impact:**
OSTTRA plays a critical role in supporting global financial markets, connecting thousands of counterparties on our multi-asset networks that underpin the post-trade lifecycle from trade capture, through portfolio optimization, to clearing and settlement. OSTTRA is a joint venture between S&P Global & CME Group. Our customers include banks, hedge funds, asset managers, central banks, regulators, auditors, fund administrators, and insurance companies. Our products and services have become deeply embedded in the systems and workflows of many of our customers. We have a track record of innovation, leveraging leading technologies, industry expertise, and strong relationships with market participants.
In this role, you'll be instrumental in ensuring our customers achieve their desired outcomes and maximize the value from their OSTTRA solutions. Your key responsibilities will include:
+ **Proactive Customer Engagement:** Develop and maintain strong, long-lasting relationships with a portfolio of strategic and new customers, serving as their primary point of contact post-sale.
+ **Driving Adoption & Value:** Guide customers through onboarding, training, and ongoing engagement to ensure full utilization and adoption of OSTTRA's platforms and services.
+ **Strategic

**Discover. A brighter future.**
With us, you'll do meaningful work from Day 1. Our collaborative culture is built on three core behaviors: We Play to Win, We Get Better Every Day & We Succeed Together. And we mean it - we want you to grow and make a difference at one of the world's leading digital banking and payments companies. We value what makes you unique so that you have an opportunity to shine.
Come build your future, while being the reason millions of people find a brighter financial future with Discover.
**Job Description:**
**What You'll Do**
+ Responsible for managing business development in one or more countries, regions or industries, which will include Israel, with the potential for additional markets in the Middle East, Eastern Europe and Africa. Serves as the relationship manager for multiple complex partner relationships. Performs market analyses and business development activities to drive profitable sales volume.
+ Actively manages and escalates risk and customer-impacting issues within the day-to-day role to management.
**How You'll Do It**
+ Deliver growth in payments volume and acceptance by effectively leveraging existing and developing new relationships with banks, acquirers, domestic schemes, merchants and technology partners.
+ Perform market analyses, partner internally and externally to identify and develop growth opportunities in traditional, new and emerging

**About this role**
**About this role**
BlackRock is one of the world's leading asset management firms and a premier provider of investment management, risk management and advisory services to institutional, intermediary and retail clients worldwide. We offer a range of solutions - from rigorous fundamental and quantitative active management approaches aimed at maximizing outperformance to highly efficient indexing strategies designed to gain broad exposure to the world's capital markets.
**Business Unit Overview:**
+ Since founding the Financial Institutions Group (FIG) in 1990, BlackRock's focus has been to enhance outcomes, returns, convenience, value, and transparency for our insurance partners and deliver holistic portfolio solutions.
+ With over $500bn in assets on behalf of insurers, we have a dedicated team of insurance portfolio managers, relationships managers, actuaries, and strategies to deliver the breadth of BlackRock's global resources. We also leverage Aladdin®, BlackRock's proprietary technology platform and risk analytics, to support our insurance clients.
+ The team in EMEA represents more than 30 professionals with different backgrounds and expertise in the many functions that, combined, make this effort successful. These include relationship management, markets, sales, strategy, regulatory, client service, and product development next to comprehensive insurance knowledge.
+ FIG EMEA operates as part of a global FIG, which is the insurance specialised centre of excellence that delivers BlackRock's differentiated strategy and global platform to Insurers.
+ The expectations for the business are such that the team is passionate about first class client coverage as well as further improving, evolving and developing existing relationships. This new role provides an opportunity for an individual to become an important member of a growing team, helping to shape the strategic direction of part of the business.
**Job Purpose/Background:**
+ Work as a core member of the team in providing first-class coverage of existing clients and prospects for FIG EMEA, supporting cross sell development and driving follow ups.
+ Learn the business / industry and begin to leverage insights to take the lead on client projects and complex issue resolution
+ Assist with product development and marketing efforts by working with product teams on insurance specific materials and tracking dissemination across the team
+ Working alongside partner teams to provide client collateral, including market views, portfolio modelling and analysis, to support insurers' business and regulatory needs.
+ Take ownership of existing client relationships, interfacing with clients and internal teams on a regular basis to enable continued responses in a timely and professional manner
+ Establish strong relationships with internal stakeholders (e.g. business operations and portfolio management teams) to deliver high quality client deliverables.
**Skills/Qualifications/Experience:**
+ Existing track record of experience in financial markets
+ Highly motivated self-starter with a strong ability to multi-task, a passion for excellence, significant initiative and relentless attention to detail.
+ Excellent written and oral communication skills, including a strong ability to translate complex concepts into accessible messaging
+ Ability to work within a dynamic, energised team and communicate with all levels within an organisation (internal and external).
+ Intellectual curiosity is advantageous as it is necessary to convey both wide ranging and demanding topics.
**EMEA FIG will provide:**
+ Encouragement to gain relevant qualifications (many team members have or are working towards CFA & CAIA designations).
+ Collegiate working environment.
+ Support and training across the range of expertise areas within FIG.
+ Ability to shape a career path in a variety of directions.
+ Our clients are some of the most sophisticated in terms of market and technical knowledge, as well as fund management and coverage expectations. They are keen to explore market leading investment opportunities, thus providing a varied and challenging environment for the team.
**Our benefits**
To help you stay energized, engaged and inspired, we offer a wide range of employee benefits including: retirement investment and tools designed to help you in building a sound financial future; access to education reimbursement; comprehensive resources to support your physical health and emotional well-being; family support programs; and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about.
**Our hybrid work model**
BlackRock's hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person - aligned with our commitment to performance and innovation. As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at BlackRock.
**About BlackRock**
At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being. Our clients, and the people they serve, are saving for retirement, paying for their children's educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress.
This mission would not be possible without our smartest investment - the one we make in our employees. It's why we're dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive.
For additional information on BlackRock, please visit @blackrock ( | Twitter: @blackrock ( | LinkedIn: is proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to age, disability, race, religion, sex, sexual orientation and other protected characteristics at law.

Are you ready to open a world of opportunity in talent mobility? Our clients include some of the largest and most recognized brands in the world. They're innovators and leaders in their industries, making life-enhancing breakthroughs every day. We help them tap into those opportunities by placing their exceptional people where they need to be, anywhere in the world. When it comes to service, we set the bar for exceptional . and then we raise it with fresh ideas, leading tools and innovative approaches, and it's all grounded in our values of truth, love, and integrity. We call it People-first Mobility. We're looking for exceptional people who share those values along with our passion for delivering the highest levels of service. If that sounds like you, and if you're ready for a new career opportunity, we'd like to hear from you! Here's to the world ahead.
We are looking for a Senior Director,

Who we are

Hi, I’m Darren, Chief Growth Officer at Mention Me and I’m hiring! Before I tell you more about the role, here's a little bit about Mention Me and what we do.

Becoming a Mentioneer means you’ll be joining our Customer Advocacy Intelligence® movement, which is changing the world of marketing.

Our data-driven Advocacy Intelligence Platform equips brands to drive growth through their fans by encouraging and rewarding personal recommendations.

There’s a good chance you’ve already come across us while online shopping from Puma, Michael Kors, ASOS, Ray Ban, or any other of the 500+ brands we work with.

We’ve delivered more than 5.5m referrals totalling over $2bn in revenue for our clients.

Now, our vision to make all brands think advocacy-first is stepping up a gear, and you might be just who we need to help us.

The Role

We’ve got big plans to scale our business. As we embark on that adventure, our