1655 Customer Service Positions jobs in Bromley

We have an exciting opportunity to work for a nationally recognised food manufacturer, considered to be the leader in its field. Pay rate £28.808 per annum. The role of Customer Service is based in West London, Greenford.

Experience working on Defacto system would be an advantage, but not compulsory.

Key Duties and responsibilities:

• Accurately process orders in line with specific customer requirements, reporting any anomalies.
• Handle consignment orders and support the invoicing process efficiently.
• Respond to customer inquiries via telephone and email, ensuring SLA compliance.
• Arrange third-party transport for applicable orders as needed.
• Collaborate with internal teams and customers to address special requirements.
• Maintain high service standards and meet all customer expectations.
• Foster clear and effective communication with key business departments.
• Contribute to Health & Safety, Food Safety, and Socio-Environmental/Energy values while supporting company-wide objectives.
• Achieve all KPIs and goals, including set objectives.

Shift:

Monday to Friday 06:30 to 16:30

We offer full support for you to succeed in your role! First Call Contract Services is an employer of choice for candidates from many backgrounds, such as MHE drivers, delivery drivers, warehouse, customer service, support worker, retail associate, cleaner and many more.

Why work with First Call?

• Working with First Call Contract Services gives you many additional benefits!
• Money-saving offers and discounts at your fingertip.
• 24/7 GP helpline
• Discounted Gym membership in over 2500 gyms
• Online Payslip Access
• Personal Insurance
• Weekly Pay

This is a fantastic opportunity for the right candidates to begin a career with a company that offers genuine long-term opportunities and career development.

First Call Contract Services ltd is acting as an Employment Business in relation to this vacancy.

Customer Service Representative

28,000

5x days onsite

We're looking for a friendly, reliable and organised Customer Service Representative to join our growing team. This role is all about helping our existing customers have a great experience with us, from answering day-to-day queries to onboarding new clients and ensuring everything runs smoothly.

What you'll be doing

You'll be the first point of contact for our customers once they've joined us, handling a wide range of administrative and support tasks, including:

• Responding to customer queries by phone and email, from billing questions to contract clarifications and general account support
• Processing customer orders, returns and replacement equipment
• Onboarding new customers, managing their orders, keeping them informed, and ensuring their installation or setup process goes smoothly
• Handling and resolving customer complaints with care and professionalism
• Liaising with internal teams, such as technical support or operations, to ensure a seamless customer experience

What we're looking for

• Someone with previous experience in customer service, operations or administration
• Excellent communication skills - clear, friendly and confident on the phone and in writing
• Highly organised with good attention to detail, and able to manage multiple tasks effectively
• Comfortable using systems to process orders, track returns and maintain accurate customer records
• A team player who is proactive, dependable and willing to get involved wherever needed

Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment.

Tate is acting as an Employment Business in relation to this vacancy.

Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.

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Our Client based in Erith is seeking a Customer and Sales Support Representative

Location:    Erith, Kent

Hours:    37.5 hours pw – rotating hours

8.30am to 5pm and 9am to 5.30pm

    NO REMOTE WORKING.

Salary:    £25,000 - 26,000 pa + disc PR annual bonus

Job type:    permanent, paid monthly

Benefits:    25 days annual leave + 8 BH, team nights out, free parking

    Staff discount, 7% co cont pension, health and wellbeing options

    Health care, LA

Our established Client based on the Erith/Belvedere border is seeking a professional Customer and Sales Support Representative  to join their busy team.

. 

The successful Customer and Sales Support Representative  candidate will be part of a team offering the highest level of service to Customers within the UK and Ireland.  Responding to customer enquiries over the phone, email and webchat.

Essential skills required for the role of  Customer Service Representative :

• Excellent verbal and written communication skills
li>1 year Customer Support or Customer Service experience desired.
• Excellent attention to detail, good listening skills, RFT attitude
• Ability to work well under pressure, calming and reassuring attitude
• Ability to multi-task and work to tight deadlines
• Can work independently and as part of a team.
• Can problem-solve and identify good solutions

Basic duties: Customer and Sales Support Representative

• Managing email communication in a time efficient manner
• Dealing with Quotes and Product conversions
• Special Sample projects as well as Delivery projects (opening orders etc)
• Assist the Customer Support team when needed in answering customer queries by phone, emails & live chat to the best of your knowledge, ensuring customer satisfaction with each conversation.
• Attending customer meeting remotely if needed with Account Manager
• Escalate major complaints when needed.
• Deal efficiently with processing orders and answer any customer queries.
• Any other administrative tasks required by management

Are you ready to embark on an exciting career with us? Do you possess a natural flair for customer service? Are you looking for a role where your skills can truly shine? We are currently looking for a Customer Service Representative to join our busy team in Westerham - TN16!

Hours of Work: Full Time, Permanent

As a Customer Service Representative, your main responsibility will be to ensure every customer receives an exceptional experience. You will provide technical advice, assist in fault finding, and schedule service appointments, all while handling queries via email and telephone. Your role is pivotal in ensuring that we meet our customers' needs effectively, resolving issues at the first point of contact and maintaining our reputation for excellence. Are you ready to take on this challenge?

Customer Service Representative Requirements:

Proven experience in a customer-facing environment.

Exceptional communication skills, both verbal and written.

Ability to swiftly assess and handle complex situations.

Excellent problem-solving skills with a keen attention to detail.

A positive attitude and strong team player mindset.Customer Service Representative Benefits:

33 days holiday (inclusive of Bank Holidays)

Employee Assistance Programme

Annual Incentive Plan Bonus Structure

Life Assurance

Health & Wellbeing Programme, including health cash plan and employee assistance

Pension Plan

High St Reward Scheme

Refer a Friend Programme

Free Parking

Frequent Technology User Free Eye Care

Flexible working model

Employee Recognition Programme Meet the Organisation: Who We Are and What We Do

At Fortune Brands Innovations, we are a leading US-based company, listed on the New York Stock Exchange, dedicated to providing an exceptional portfolio of brands that enhance homes worldwide. Our specialist kitchen and bathroom division encompasses luxury British brands, including Shaws and Perrin & Rowe. As a committed and innovative team, we pride ourselves on delivering excellence through design, innovation, and craftsmanship.

If you think you are suitable for this Customer Service Representative role, please apply now! We can’t wait to welcome you aboard and watch you excel in our thriving environment!

Customer Service Representative

Mid Kent

c.£25,300

Permanent - Monday to Friday

We are recruiting for a Customer Service Advisor on behalf of our well-established client based in Kings Hill.

The aim of this role is to deliver 5-star service and support to both new and existing customers. The ideal candidate will have experience in financial services or an office-based customer service environment. Candidates must be able to drive to the location, unless they reside in Kingshill.

Duties for this position include:

• Respond to customer enquiries in a professional, timely manner and efficient manner in line with the client’s internal standards
li>Participate in active communications between the Customer Service teams
• Obtain a high level of knowledge around the company’s systems, processes, and products with a view to becoming a point reference for queries and being able to identity and/or resolve issues and problems
< i>Be proactive and recognise sales opportunities and pass these onto the relevant teams to increase business.
• High level of data entry and cross-referencing information
• Maintain and be aware of relevant internal policies and comply with these

 The successful candidate will have:

li>Previous experience with telephone customer service
• Financial services industry experience (Desirable)
• Excellent time management skills
• Can articulate to a high level both written and verbally
• Great organisational and telephone skills are essential
• Strong IT skills and be able to work professionally whilst under pressure
• Great team player skills with a positive attitude
• Competent in communicating with all levels of staff/team members
• Positive attitude with the ambition to exceed targets

If you feel you meet the above criteria, please apply online for immediate consideration.

This role is being handled by Anna Sikora, Recruitment Consultant of Business Support Devision for Pearson Whiffin Recruitment.

Not quite the right role but still looking?

Whether you are entry or Executive level, our team of experienced Recruitment specialists can help you with your career. We are Kent’s leading independent consultancy and pride ourselves on delivering an exceptional service to both candidates and clients.

Find us on Facebook @PearsonWhiffinRecruitment and Instagram @PearsonWhiffinRecruitment.

By working with us, you will be helping support charities across Kent; we have raised over £50,000 so far!

Our client is a fabulous organisation located in the beautiful area of Hampton Court. They require a confident and professional person to assist their clients with product enquiries, sales order processing and to respond to emails from customers within a short timescale and appropriately. You will have great interpersonal, admin and computer skills as well as accurate data entry ability. You will have a lively personality and be happy to work within a small but friendly team and always happy to help colleagues with other tasks when required.

Excellent opportunity
25 - 26.000P.A.
Monday - Friday, 9am - 5.30pm - office based only
Hampton Court area

Customer Service Representative

£28,000

5x days onsite

We're looking for a friendly, reliable and organised Customer Service Representative to join our growing team. This role is all about helping our existing customers have a great experience with us, from answering day-to-day queries to onboarding new clients and ensuring everything runs smoothly.

What you'll be doing

You'll be the first point of contact for our customers once they've joined us, handling a wide range of administrative and support tasks, including:

• Responding to customer queries by phone and email, from billing questions to contract clarifications and general account support
• Processing customer orders, returns and replacement equipment
• Onboarding new customers, managing their orders, keeping them informed, and ensuring their installation or setup process goes smoothly
• Handling and resolving customer complaints with care and professionalism
• Liaising with internal teams, such as technical support or operations, to ensure a seamless customer experience

What we're looking for

• Someone with previous experience in customer service, operations or administration
• Excellent communication skills - clear, friendly and confident on the phone and in writing
• Highly organised with good attention to detail, and able to manage multiple tasks effectively
• Comfortable using systems to process orders, track returns and maintain accurate customer records
• A team player who is proactive, dependable and willing to get involved wherever needed

Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment.

Tate is acting as an Employment Business in relation to this vacancy.

Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.

• Respond to general enquiries via telephone, face-to-face interactions, email, web forms, and social media, ensuring courteous and professional communication in line with customer satisfaction standards.
• Accurately record all relevant information using internal systems and technology.
• Escalate enquiries to the appropriate department within Adult Social Care, ensuring resolution within agreed timescales.
• Provide comprehensive information and advice to customers, using the Three Conversations Model to develop personalised and innovative solutions in accordance with the Care Act 2014.
• Understand and support the needs of individuals, families, and carers by identifying their interests, strengths, aspirations, and available resources to promote independence.
• Guide customers through the initial process and clearly communicate potential outcomes.

• Solid understanding of the Care Act 2014.
• Experience working with vulnerable adults and understanding their needs.
• Ability to handle emotionally sensitive situations with empathy and a strengths-based approach.
• Proven experience in administrative roles and managing enquiries from a diverse range of individuals, including professionals, clients, and their families.

Job Title: Customer Service Officer

Location: Local authority based in Croydon

Hourly rate: 16.25 PAYE

Contract Length: 3-month contract (possibility of extension)

Working Pattern: Full Time, Monday - Friday, 36 hours- Hybrid working available

ASAP Start

Job Duties:

• Being the first point of contact for interaction with vulnerable clients and their carers.
• Take decisions within established procedures dealing with end user and prescriber queries and issues.
• Ability to work flexibly to support the move to stretched working days and weekend operating as required.
• Liaising with external clients and internal company functions, to arrange daily work schedules for equipment deliveries and collections.
• Co-ordinate delivery priorities with logistics and technical officers, in accordance to company guidance standards, ensuring that urgent requests are initiated in a timely fashion.

Person Specification: The ideal candidate must have:

• Ability to work with vulnerable individuals, including adults with disabilities, mental health conditions, or older people.
• Experience liaising with carers and understanding their needs and challenges
• Previous experience in a customer facing role
• Strong interpersonal skills, including empathy, patience and active listening
• Competent in using IT systems

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)