833 Customer Service Positions jobs in Girton

Customer Service Representative / Member Representative –  Saffron Building Society is seeking a Customer Service Representative / Member Representative to join our team on a full-time permanent basis in our Saffron Walden, Essex branch.

Why Saffron Building Society

At Saffron Building Society, we believe that financial well-being is a journey, not just a destination. As a mutual organisation, we exist solely for our members, prioritising their needs above all else. We are committed to building meaningful connections, delivering outstanding experiences, and making a positive impact in our communities. If you are passionate about helping others and want to be part of a team that truly makes a difference, we would love to hear from you.

Fantastic Company Benefits Include:

• Competitive Salary: On offer is a competitive salary of £24,375 per annum
• Holiday: 33 days holiday
• Pension: 5 % employee contribution 8.5% employer contribution
• Employee Extras such as: Income protection, life assurance, comprehensive wellbeing support, buy and sell holiday, salary sacrifice schemes

About the role:

Following three weeks of Academy training at Saffron House (Head Office), you will join the branch as a Customer Service Representative / Member Representative . Acting as the first point of contact for our members, you will deliver exceptional customer service, identify needs, and manage end-to-end member transactions and administration in line with our quality assurance and operational standards.

This role is 35 hours per week, Monday – Friday 9am – 5pm with 2 x Saturdays per month 9am – 12pmm which is paid at time and half (overtime rate)

Main Duties and responsibilities:

• Stay informed about Saffron’s products and third-party services to enhance customer interactions, confidently discussing savings, mortgages, and general inquiries.
• Achieve first contact resolution, adding value for both the member and the Society.
• Ensure compliance with regulatory, audit, and operational standards while meeting defined processes and service KPIs.
• Handle customer transactions accurately, keep members informed of any delays or issues, and manage complaints appropriately, taking ownership and providing effective resolutions.
• Identify and support vulnerable customers, ensuring their needs are met with empathy and care.
• Contribute to team objectives, including booking Financial Wellbeing Reviews and collaborating with colleagues and partners.

About you:

You will have experience in a similar Customer Service Representative / Member Representative role, with a good understanding of financial products and services. Excellent verbal and written communication skills, self-motivation, and a proactive approach are essential. You will thrive both independently and as part of a team, demonstrating strong organisational skills to manage multiple priorities. Technical proficiency with Microsoft applications is required, and knowledge of complaint handling and supporting vulnerable customers is desirable.  You will also be able to commute daily into the Saffron Walden, Essex branch daily.

If you are passionate about delivering excellent customer service and eager to take the next step in your career, this could be your perfect match!  Please apply by forwarding an up-to-date CV which outlines your relevant experience for this role to be considered.

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No recruitment agencies, please

Additional keywords: customer service, financial services, banking, client relations, administration, member representative, client services.

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Customer Support Representative - 26k - Bedford

Platform Recruitment have partnered with a mechanical manufactuer who arelooking to recruit aproactiveCustomer Support Representative to join theirteam. This role is key to delivering excellent customer service and ensuring smooth operational processes, including order entry and forecast management.

Key Responsibilities:

• Act as the first point of contact for customer enquiries

• Process customer orders and forecasts in SAP

• Provide regular updates on order status and resolve customer issues

• Support monthly forecasting reviews and maintain customer forecast data

• Create internal purchase orders for drop shipments

Key Skills & Experience:

• Strong communication skills

• Excellent attention to detail and organisational skills

• Good working knowledge of Microsoft Office, especially Excel

• Experience in customer service and working cross-functionally

If you feel like you have the right skills and experience for this role, then please apply with a copy of your updated CV.

Role: Customer Service Associate

Location: Bedford

Hours: 9am – 5pm Mon - Fri

Salary: Up to £28,000 depending on experience

I am currently recruiting for a customer service associate to join a growing team in Bedford. The position involves serving as the first point of contact for customer inquiries, providing prompt and professional technical and functional support , diagnosing and resolving customer issues , and maintaining customer-facing help documentation to ensure accuracy and accessibility.

What’s in it for you?

• Hybrid working following probation (3 days in office)

What will you be doing in the Customer Service associate role?

• Maintain high customer satisfaction scores through exceptional support delivery, achieving target response times for inquiries and support tickets, and ensuring positive customer feedback
• Contribute to customer retention and revenue growth by supporting upselling initiatives and increasing product adoption rates
• Achieve operational excellence by meeting service level agreements, maintaining accurate documentation, demonstrating high first-time resolution rates, and continuously improving personal productivity metrics
• Ensure successful customer implementations and onboarding experiences with minimal delays and reducing time-to-value for new customers
• Contribute to knowledge management by maintaining accurate customer-facing documentation, participating in training and development activities, and sharing insights to improve processes and customer experience

What we would like from you:

• Strong technical aptitude with ability to learn new software systems quickly
• A bright, highly motivated and driven individual.
• A strong belief in the importance of delivering exceptional customer experiences.
• A naturally curious individual with a keen interest in learning new technologies and industries.
• 1-2 years of experience in customer service, technical support, or customer-facing roles
• Experience with customer relationship management (CRM) systems and ticketing platforms (desirable)

BEDFORDPERM

By applying to this job advertisement, you confirm you have read and understood our  Data Protection and Privacy statement  and give OA Group authorisation to hold you provided data .

Thank you for your interest in this vacancy, which is being advertised by OA Group, who are acting as an employment agency / business. Your application will be considered in competition with others and we will contact you within 3 working days.

A new career opportunity has arisen for a Full Time, On-line Customer Service Advisor to join our client's Biggleswade office and be part of their on-line operations team, to help assist in the day to day running of their customer services department.
 
This is a fantastic opportunity to join an exciting division of a large well-established business, with impressive offices and premises!
 
Working within the electrical wholesales industry, this business is looking for individuals to join their team of up to 20 employees. This position will be dealing with a high-volume of in-bound calls on a daily basis.
 
Customer Service Advisor
Working Hours: Monday to Friday 8:00am - 5:30pm
Annual Leave: Starting at 20 days plus Bank Holidays, rising with length of service to a max 25 days over a 5 year period.
Free Parking available
Impressive client premises and facilities
Full time office based
Salary: £12.21 per hour
 
Responsibilities will include:
§Inbound & outbound calls to customers and Internal Branches.
§Processing customer's website placed product orders
§Processing internal Branch placed product orders
§Communicating with customers via on-line chat & e-mail communications
§Tracking orders and liaising with all courier networks, dealing with returns
§Problem solving as and when required
§Assisting customers when using business website, placing orders etc. offering support
§General office / customer service duties and administrative tasks
 
Skills, Knowledge, Qualification & Experience:
§Computer literate
§Previous experience in an office-based Customer Services environment is essential.
§Customer telephone & email experience would be preferred. Good communication skills.
§Strong work ethic and able to use own initiative.
§Enjoy working with people and be able to work as part of a busy customer service team.
 
Full training will be provided internally on our client's own in-house computer systems.
 
Successful applicants will need to be motivated, enthusiastic and hard working with a positive and friendly attitude.
 
Thank you for your interest in this vacancy, which is being advertised by Smart10 Recruitment Group, who are acting as an employment agency / business. Your application will be considered in competition with others, and we will contact you within 3 working days if you have been shortlisted.
 
Smart10 is a multi-award-winning specialist recruitment consultancy focused on the supply of temporary, contract and permanent placements across a select group of business sectors. In order to keep up to date and search for all our active jobs, please visit our website, like us on Facebook and follow us on Instagram or LinkedIn. Please refer to Smart10's Privacy Policy as to how we hold your data.
 
 

Job Title: Customer Service Coordinator -  Manufacturing/Engineering

About the Role:
We’re looking for a proactive and detail-oriented Customer Service Coordinator  to join our team. In this role, you’ll be the first point of contact for our customers, ensuring a high level of service while supporting the smooth operation of order processing and forecast management. You’ll play a key role in driving continuous improvement and supporting internal teams to meet business goals.

Key Responsibilities:

• Act as the primary contact for customer enquiries, liaising with internal departments as needed.
• Manage customer orders and forecasts, ensuring accurate entry into the SAP system.
• Provide timely updates on order status and resolve customer queries efficiently.
• Participate in monthly forecasting review meetings and maintain forecast accuracy.
• Create internal purchase orders for finished goods and coordinate drop shipments.
• Support the standardisation of customer service processes and contribute to continuous improvement initiatives.
• Collaborate closely with internal teams to ensure timely and accurate order fulfilment.
• Maintain a safe working environment and comply with all HSE policies and procedures.

What We’re Looking For:

• Strong working knowledge of Microsoft Office, especially Excel.
• Excellent communication skills—both written and verbal.
• High attention to detail and strong organisational skills.
• Proven experience in a customer service or internal sales role.
• Ability to work independently and as part of a team.
• Strong problem-solving skills and a proactive approach.

Desirable:

• Experience using SAP.
• Familiarity with international sales and freight processes.
• Ability to analyse data and generate reports.

Qualifications:

• GCSEs (or equivalent) in Maths and English (Grade 4+/A–C) required.
• College degree or equivalent work experience preferred.

If you are ready to take the next step in your career, apply to - (url removed) 
 

This is a great opportunity to join an established local business in a full time, permanent Customer Service Administrator role. Working Monday to Friday, the role is fully office based and has become available due to business growth.

As a Customer Service  Administrator, you will be responsible for supporting inter-departmental teams with various administrative duties which will include but not limited to: preparing agreements, accurately recording details on internal databases, assisting with complaints, prepare and calculate accurate fee charges  You will also be required to make outbound calls to assist with the resolution of claims made. 

To be considered for the role of Customer Service  Administrator, it is essential that you have previous administration experience ideally within a financial service setting, and strong customer service focus.  You will be fully IT literate and you will be willing to undertake regular training. 

Excellent benefits include a minimum starting salary of up £24,000 per annum, free parking, great annual leave benefit, access to pension scheme, excellent rewards schemes.

Interviews will be scheduled as CVs are reviewed. Please apply to be considered.

Full job description is available to successful applicants.

Infinity Recruitment Consultancy Limited acts as an employment agency for permanent, contract and temporary recruitment. By applying you will be registered as a candidate with Infinity Recruitment Consultancy Limited, your personal data may be added to our database as part of the application process. Our privacy policy is available on our website and explains how we will use your data

Role:  Customer Service Administrator

Location:  Royston

Hours: Monday to Friday, 40 hours a week

Salary: £14.42 - £14.90 an hour, weekly pay

Temporary to Permanent, Immediate Start

An excellent opportunity has now arisen for an experienced Customer Service Administrator to join a fast-paced busy manufacturing client based near Royston

Duties of a Customer Service Administrator:

• Handling incoming calls and forwarding where appropriate
• Managing inbound emails
• Processing customer’s orders on the Sage accounts system
• Preparation of all information required for production
• Logistics management including international freight
• Answering price enquiries and providing quotations as necessary
• Answering simple technical queries on products

What we would like from you:

• Proven experience within an office based customer service role
• Order processing experience is essential 
• Excellent communication skills; written and verbal
• Strong numerical skills
• Ability to use systems
• Quick learner
• Highly organised and attention to detail
• Ability to work in a fast pace environment
• MUST be a driver, due to location

If you are interested in this role, please apply below with your most recent CV.

WGCCOMMPERM

By applying to this job advertisement, you confirm you have read and understood our  Data Protection and Privacy statement  and give OA Group authorisation to hold you provided data .

Thank you for your interest in this vacancy, which is being advertised by OA Group, who are acting as an employment agency / business. Your application will be considered in competition with others and we will contact you within 3 working days.

Job Title: Customer Service Coordinator -  Manufacturing/Engineering

About the Role:
We’re looking for a proactive and detail-oriented Customer Service Coordinator  to join our team. In this role, you’ll be the first point of contact for our customers, ensuring a high level of service while supporting the smooth operation of order processing and forecast management. You’ll play a key role in driving continuous improvement and supporting internal teams to meet business goals.

Key Responsibilities:

• Act as the primary contact for customer enquiries, liaising with internal departments as needed.
• Manage customer orders and forecasts, ensuring accurate entry into the SAP system.
• Provide timely updates on order status and resolve customer queries efficiently.
• Participate in monthly forecasting review meetings and maintain forecast accuracy.
• Create internal purchase orders for finished goods and coordinate drop shipments.
• Support the standardisation of customer service processes and contribute to continuous improvement initiatives.
• Collaborate closely with internal teams to ensure timely and accurate order fulfilment.
• Maintain a safe working environment and comply with all HSE policies and procedures.

What We’re Looking For:

• Strong working knowledge of Microsoft Office, especially Excel.
• Excellent communication skills—both written and verbal.
• High attention to detail and strong organisational skills.
• Proven experience in a customer service or internal sales role.
• Ability to work independently and as part of a team.
• Strong problem-solving skills and a proactive approach.

Desirable:

• Experience using SAP.
• Familiarity with international sales and freight processes.
• Ability to analyse data and generate reports.

Qualifications:

• GCSEs (or equivalent) in Maths and English (Grade 4+/A–C) required.
• College degree or equivalent work experience preferred.

If you are ready to take the next step in your career, apply to - (url removed)