1793 Customer Service Positions jobs in Hackney Marsh

Customer Service - Broadband Advisor

£28,000

Monday to Friday, 9:00am - 5:30pm

Location Requirement: Must be local to Brent

We're on the lookout for a personable, dependable, and well-organised individual to join our expanding team as a Broadband Advisor. In this customer-focused role, you'll ensure our clients enjoy a seamless experience, from onboarding to ongoing support, making sure every interaction is smooth and positive.

Key Responsibilities:

As the first point of contact for our customers, you'll manage a variety of support and administrative tasks, including:

• Handling customer enquiries via phone and email, covering billing, contracts, and general account support
• Processing orders, returns, and equipment replacements
• Guiding new customers through the onboarding process, ensuring smooth setup and clear communication
• Addressing and resolving complaints with empathy and professionalism
• Collaborating with internal teams (technical support, operations) to deliver a cohesive customer experience

What we're looking for:

• Previous experience in customer service, administration, or operations (telecoms/broadband experience is a plus, but not essential)
• Strong communication skills: confident, clear, and approachable both verbally and in writing
• Excellent organisational skills and attention to detail, with the ability to juggle multiple tasks
• Comfortable using systems to manage orders, returns, and maintain accurate records
• A proactive team player who's dependable and ready to pitch in wherever needed

Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment.

Tate is acting as an Employment Business in relation to this vacancy.

Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.

We have an exciting opportunity to work for a nationally recognised food manufacturer, considered to be the leader in its field. Pay rate £28.808 per annum. The role of Customer Service is based in West London, Greenford.

Experience working on Defacto system would be an advantage, but not compulsory.

Key Duties and responsibilities:

• Accurately process orders in line with specific customer requirements, reporting any anomalies.
• Handle consignment orders and support the invoicing process efficiently.
• Respond to customer inquiries via telephone and email, ensuring SLA compliance.
• Arrange third-party transport for applicable orders as needed.
• Collaborate with internal teams and customers to address special requirements.
• Maintain high service standards and meet all customer expectations.
• Foster clear and effective communication with key business departments.
• Contribute to Health & Safety, Food Safety, and Socio-Environmental/Energy values while supporting company-wide objectives.
• Achieve all KPIs and goals, including set objectives.

Shift:

Monday to Friday 06:30 to 16:30

We offer full support for you to succeed in your role! First Call Contract Services is an employer of choice for candidates from many backgrounds, such as MHE drivers, delivery drivers, warehouse, customer service, support worker, retail associate, cleaner and many more.

Why work with First Call?

• Working with First Call Contract Services gives you many additional benefits!
• Money-saving offers and discounts at your fingertip.
• 24/7 GP helpline
• Discounted Gym membership in over 2500 gyms
• Online Payslip Access
• Personal Insurance
• Weekly Pay

This is a fantastic opportunity for the right candidates to begin a career with a company that offers genuine long-term opportunities and career development.

First Call Contract Services ltd is acting as an Employment Business in relation to this vacancy.

Customer Service Representative
Location: Welham Green, Hatfield
Salary: £24,000 – £25,000
Job Type: Permanent

Customer Service Representative – About our client:
Our client is a growing business with a dynamic sales team, known for delivering excellent service to their loyal customer base. This role is vital in supporting customers via phone, email, live chat, and instant messaging, ensuring all queries and issues are handled with professionalism and care. This is an office-based role.

Customer Service Representative – Details:

• 21 days holiday, plus bank holidays + Christmas closedown

• Staff discount

• Subsidised canteen

• Free on-site parking
  
  

Customer Service Representative – Responsibilities:

• Prioritise and process customer orders and requests via telephone, email, live chat or instant message

• Investigate and resolve customer complaints, including issues such as late deliveries, incorrect or faulty products, and technical support

• Maintain accurate and confidential customer service records

• Use internal systems and databases to deliver excellent service

• Liaise with suppliers to arrange collections, deliveries, item repairs and manage correspondence

• Support customers with online ordering and registration processes

• Check stock availability and place restock orders where necessary

• Assist the finance team with customer security checks, accounting queries or flagged issues

• Communicate clearly with customers about their orders, including any delays or delivery updates

• Work closely with overseas manufacturing teams via Skype or email

• Maintain a tidy and safe working environment in the warehouse

• Keep internal teams updated with product samples, new ranges and any related queries
  
  

Customer Service Representative – What We’re Looking For:

• Previous office-based experience handling customer enquiries and administration is essential

• Friendly and patient approach

• Able to thrive in a fast-paced, team-based environment

• Strong attention to detail and time management

• Excellent communication and listening skills

• Confident problem-solver and critical thinker

• Able to manage deadlines and prioritise customer needs

• Accurate record-keeping

• Strong ability to build rapport with customers

WGCCOMMPERM

By applying to this job advertisement, you confirm you have read and understood our Data Protection and Privacy statement and give OA Group authorisation to hold you provided data.

Thank you for your interest in this vacancy, which is being advertised by OA Group, who are acting as an employment agency / business. Your application will be considered in competition with others and we will contact you within 3 working days.

Are you ready to embark on an exciting career with us? Do you possess a natural flair for customer service? Are you looking for a role where your skills can truly shine? We are currently looking for a Customer Service Representative to join our busy team in Westerham - TN16!

Hours of Work: Full Time, Permanent

As a Customer Service Representative, your main responsibility will be to ensure every cus.

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Customer Service Speciliast

Watford | 30,609 + Exceptional Benefits | Hybrid Option After Probation

Are you ready to join a company that's award-winning, fast-growing, and genuinely passionate about its people?

We're hiring on behalf of a reputable and forward-thinking organisation that's expanding its customer service team. If you're someone who thrives in a positive, high-energy environment, values structured development, and wants to be part of a supportive culture, this could be your next big move.

Why You'll Love Working Here

• Culture-Driven : Work in a bright, colourful office where collaboration, wellbeing, and fun are part of everyday life.
• Training That Sets You Up for Success: A 2-month induction programme delivered in cohort groups to help you build strong peer relationships and feel supported from day one.
• Hybrid Flexibility : After completing your 6-month training and probation, you'll enjoy the freedom of hybrid working.
• Tailored Career Progression : Your growth path is shaped around your goals - whether that's leadership, specialisation, or personal development.

What You'll Be Doing

- Managing customer orders and quotes

- Updating customers and internal systems

- Collaborating with internal and external teams

- Handling inbound calls and general admin

Who We're Looking For

- Excellent communicator with a passion for customer service

- Experience in a customer support role

- Confident using CRM systems and Outlook

- A team player with great interpersonal skills

- Able to commute to Watford for training

Benefits That Go Beyond the Basics

- Starting salary: 30,609 per annum

- Annual pay rise every April

- Bonus schemes

- Salary sacrifice car leasing and electric car charging

- Private medical benefits

- Increasing annual leave with service

- Generous pension contributions

- Retail discounts and financial services perks

- Company share schemes

- Death in service cover

- Free shuttle bus from Watford Junction to Croxley Business Park

- On-site parking

Location Convenience

Easily accessible by car (M1) or public transport (Overground from Euston, St Albans, Hemel Hempstead, or from London on the Metropolitan Line).

Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment.

Tate is acting as an Employment Business in relation to this vacancy.

Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.

About the Role:

One of my govermant clientsis seeking a dedicated Customer Service Officer to join our frontline services team. This is a great opportunity to work within a dynamic and public-facing role, ensuring high levels of customer satisfaction and service delivery.

Key Responsibilities:

• Responding to enquiries from residents via phone, email, and in person.

• Logging and updating information on internal systems accurately.

• Providing clear, helpful, and timely advice on a range of council services.

• Escalating complex queries to appropriate departments.

• Working closely with internal teams to resolve customer issues efficiently.

About You:

• Proven experience in a customer service or contact centre environment.

• Strong communication and interpersonal skills.

• Ability to work independently and manage a high-volume workload.

• Familiarity with public sector or local government processes is an advantage.

• Proficient in MS Office and customer management systems.

If interested in this role please send your CV to Lee-Jaun at Coyle Personnel Ltd.

Are you driven, energetic and customer-focused?
Do you love working in a fast-paced environment where every interaction makes a difference?

My client a leading pathology company are looking for a motivated Biomedical Customer Service Assistant to join their dynamic customer service team! The role is based in Kings Cross and there is hybrid working available. In this role, you’ll be a key point of contact, ensuring every customer receives exceptional support — all while working alongside passionate colleagues in a collaborative environment.

Why this role is exciting:

• You’ll connect daily with patients, GPs, hospitals, labs and internal teams , making each day varied and rewarding.
• Use your excellent communication skills to manage phone and electronic enquiries — both incoming and outgoing — and handle key administration tasks with ease.
• Leverage your science background to translate terminology and ideas between the scientific community and the public — a unique blend of customer service and scientific insight!
• Be part of a supportive team of 30 staff in a corporate service centre where teamwork and positive energy make all the difference.

What you’ll bring:

• Solid experience working in a high-volume call environment , with the ability to stay organised and professional.
• Strong administration skills and confidence using Microsoft Office and multiple systems .
• Fluency and excellent command of the English language, both written and spoken.
• Ability to multitask, prioritise, and thrive under pressure.
• A degree in a Science subject (Biological Sciences particularly welcome) to communicate effectively with both clients and scientific professionals.
• A proactive mindset and genuine passion for delivering top-tier customer service.

Shift details:

• Full-time hybrid role (40 hours per week) on a rotating shift pattern.
• Shifts vary between 07:00 – 23:00 (Monday to Friday) .
• Flexibility to work Saturdays (07:00 – 23:00), Sundays (09:00 – 18:00), and Bank Holidays (09:00 – 17:30) .
• Weekend and Bank Holiday shifts are remote and paid as overtime.

Your day-to-day will include:

• Delivering a seamless, positive customer journey from first contact to resolution.
• Handling a mix of simple and complex queries via phone, email, and internal systems.
• Acting as a bridge between scientists and the public, using your science knowledge to add real value.
• Leaving every customer feeling supported, understood and appreciated.

A client of ours are currently seeking an experienced customer service advisor. The company is an electrical goods manufacturer based in NW9.

Job details:

• Handle customer complaints and resolve issues in a professional and timely manner
• Must have experience in customer services and familiar with a CRM system
• Hours will be 9am - 5.30pm
• Having a background in logistics is desirable