What Jobs are available for Customer Service Positions in Witney?

Customer Service Representative – Print Industry

Location: Oxford

Job Type: Full-Time

Salary: Competitive + Benefits

Are you passionate about delivering exceptional customer service? Do you thrive in a fast-paced environment where attention to detail and clear communication are key? Join our dynamic team in the print industry and help us bring ideas to life!

About Us

We are Mayfield Press, and we have been perfecting our skills for more than 25 years, becoming Oxford’s market-leading printer.

With more than 100 experienced staff on our team, and a factory operating 24 hours a day, we have the knowledge and the capabilities to get the job done!

Mayfield brings together the latest in print innovation and our highly skilled staff to offer the most all-encompassing customer service experience possible.

We are always striving to enhance and expand the services we offer our clients, providing you with more ways to communicate with yours.

Role Overview

As a Customer Service Representative , you will be the first point of contact for our clients, ensuring their needs are met with professionalism and efficiency. You’ll manage orders, resolve queries, and collaborate with our production team to ensure timely and accurate delivery of print materials.

For further information on our exciting opportunities please click "Fast Apply" to get in touch!

Location

Thame / Oxfordshire

Salary

From £25,250

Contract

Temporary (Full Time - 12 months)

Reference

811

Closing Date

21 October 2025

At Nationwide, a Customer Representative role is having the ability to best support our customers with our great services, across all our channels . From transactions on the till, allocated time handling inbound calls from customers, to supporting product applications through digital sales. Providing first class service in person, via phone and online - but don't worry you will be trained up on this.

It is an important role within the branch, and we are the gateway to protecting and looking after our members working closely as a team.

This role is a 12 month Fixed Term Opportunity working full time, 35 hours per week, Monday to Saturday in our Thame Branch.

If this role is advertised as part time the salary will be pro rata.

You'll need to be within a 45 minute commute of the branch you're applying to work in, and here's the good news. Whilst major banks continue to close branches, we're keeping ours open. Nationwide's commitment to the High Street means we now have the UK's largest network, with over 600 branches. So if the location you're considering is outside the 45 minutes then please check our other vacancies that are closer to you.

Your training will be based virtually in branch.

Our training pathway is designed to ensure you are successful in your role and the first 3 weeks are really important to your career journey with us. With this in mind, within those first few weeks, we ask that no holiday is taken.

If we receive a high volume of relevant applications, we may close the advert earlier than the advertised date, so please apply as soon as you can.

What is important is to know every branch is different, and we are all in this together working to have the best version of our branches

What can't a Customer Representative do This is the great part about this role, it's so versatile. There is an opportunity to work on the counter completing transactions and educating customers on our digital services and easier ways to bank with us. Your role may include dealing with customer queries through our various channels including online and via the phone.

We build up our knowledge day in day out to ensure we can answer all our customers' queries. They are the most important part of our day.

We're not just looking for your experience and skills. We're also interested in who you are as a person. Why? Because our customers are made up of so many different kinds of people and we want our employees to be just as diverse.

Are you someone who really does want to make a difference for our customers? Working for a building society you will have the opportunity to change someone's life for the better. You'll take care of our customers from guiding them through online banking to discussing our range of services whilst adapting your style to suit all our customer's needs. You need to be comfortable using digital tools and applications.

We are the front line in protecting our customers, building our society

Our customer first behaviours put customers and members at the heart of how we work together. They are the set of behaviours that every colleague needs to display, in every role:

• Feel what customers feel - We step into our customers' shoes, using their feedback and insights to empathise with them and to understand their needs, so that every decision we make starts and finishes with our customers in mind
• Say it straight - We are brave in speaking out and saying what we think – we're honest and direct with good intent, openly sharing diverse perspectives to reach the best conclusions and using language everyone can understand
• Push for better - We don't settle for mediocrity, we challenge the status quo, taking responsibility for continuous improvement and personal development
• Get it done - We prioritise what will have the greatest impact, we are decisive, and we take accountability for delivering brilliant customer outcomes.

You can strengthen your application by showing how our customer first behaviours resonate with you, and where you may have already demonstrated these.

There are all sorts of employee benefits available at Nationwide, including:

• 25 days holiday pro rata
• From January 2026, all colleagues will have access to fully funded private medical insurance
• A personal pension – if you put in 7% of your salary, we'll top up by a further 16%
• Access to an annual performance related bonus
• Access to training to help you develop and progress your career
• A great selection of additional benefits through our salary sacrifice scheme
• Life assurance worth 8x your salary
• Wellhub – access to a range of free and paid options for health and wellness
• Up to 2 days of paid volunteering a year

We forge our own path at Nationwide.

As a mutual, we're owned by our members - those customers who bank, save or have a mortgage with us. We challenge the financial sector status quo. We don't see customers as the engine of our own profit. We share our profits with them and put their needs first. Always there when they need us. Supporting them and their lives.

If you're inspired by fairer finances, passionate about making a meaningful impact, and truly care about our customers, you're one of us.

At Nationwide, you are challenged to grow and rewarded for doing so. Valued. Recognised. Inspired to be your best. As a community we want our working lives to count. As a team, we celebrate what we achieve. As a standard-setter, we work for the good of customers, communities, and broader society.

We are purpose-driven. Uncompromisingly customer. Unstoppably Nationwide.

If this role is for you, please click the 'Apply Now' button. You'll need to attach your up-to-date CV and answer a few quick questions for us.

Once we've received your application successfully, we will invite you to the first stage; our online assessments

Within a few hours you'll receive a link to your unique candidate hub – here we'll ask you to complete some online assessments within 48 hours of applying; these include a situational judgement test, checking and numerical assessments – all focussed around what's important to us in a member facing role at Nationwide.

In your candidate hub you'll also be able to get hints and tips and watch video's from our colleague's giving you a really good idea of what it's like to work here at Nationwide.

We respond to everyone, so we will be in contact shortly after the closing date to let you know the outcome of your application.

Customer Service Advisor

Red Recruitment is recruiting a Customer Service Advisor to work on behalf of a funeral company, assisting with customer queries.

This is a part-time, temporary position working 11 hours per week, evening and weekend shifts only.

Package for a Customer Service Advisor:

Salary: 12.21 per hour

Hours: Weekday evening shifts (Wednesday - Friday) 5pm - 7pm
Weekend shifts will be 10am -3pm

Contract Type: Temporary

Location: Banbury

Start date: ASAP

Key Responsibilities of a Customer Service Advisor:

• Working on behalf of a funeral company

• Answering calls regarding a variety of queries around funeral plans

• Assisting customers with their funeral payment plans

• Ensuring all queries are answered in a timely manner

• Providing a warm, friendly approach, ensuring empathy is shown at all times due to the nature of the calls

Key Skills and Experience of a Customer Service Advisor:

• Having a warm and friendly telephone manner is required

• Experience using digital communication systems is preferred

• Passion for delivering a great customer experience

• Ability to demonstrate strong communication skills

• Reliable, trustworthy, discreet and professional are key attributes

If you are interested in this Customer Service Advisor position and have the relevant experience required, please apply now!

Red Recruitment (Business)

Are you looking for a new Customer Service Advisor role? Would you like to join a family-owned company that are super friendly, helpful, and committed to creating a fun and enjoyable working environment for everyone? Join as a Customer Service Advisor and help them continue to grow their fantastic reputation and be part of the team as they expand & grow!

As Customer Service Advisor you will:

• Correspond with customers via email & the telephone
• Building great relationships
• Understand customer requirements and ensure that the company are meeting their needs
• Deal with customer queries/issues
• Accurately processing customers' orders received and updating CRM records
• Ensuring customers are aware of latest offers & services
• Arrange meetings for the Account Manager to visit customers
• Make outbound service calls to prompt/take customers order & provide status updates on outstanding orders

The Customer Service Advisor will have:

A welcoming, confident and enthusiastic attitude and a professional telephone manner

An ability to interpret customer's needs, offer solutions and upsell where appropriate

Excellent communication skills at all levels and the ability to correspond with customers via email & on the telephone

Build and grow your customer relationships

Be a team player, keen to learn, grow & succeed

Monday to Friday 8am- 5pm

27,368 per annuum

If this role is of interest then please click apply .

For more information call Gemma on (phone number removed)

Vibe Recruit is acting as an Employment Agency in relation to this vacancy.

More About The Role
We Make Morrisons…

From a Bradford market stall to the UK’s fifth largest supermarket we are proud to be the Yorkshire food retailer serving customers across the UK over almost 500 stores and an online home delivery service.

Our business is mainly food & grocery and, uniquely, we source & process most of the fresh food that we sell through our own manufacturing facilities. 

We’re recruiting for a high performing Customer Service Manager to help our business to continue to grow and succeed. 

Customers are always at the heart of everything we do. Which is why we need the best, always leading by example and showcasing exceptional customer service. 

Reporting into the Store Manager, you will also:

• Lead and empower colleagues to always put the customer first and deliver outstanding customer service
• Listen and respond to our customers feedback and react accordingly
• Ensure market leading availability across the store.
• Work with the other Managers in store to lead a supportive and performance driven department 
• Efficiently manage all people routines, taking accountability of department(s) scheduling, absence, performance and talent conversations
• Deliver training to ensure team have the capability and confidence to deliver their role
• Enable colleagues to work with confidence across various departments
• Identify and develop talent within the department
• Build effective relationships with other operating departments
• Lead colleagues to work with purpose, delivering outstanding performance against all relevant targets across the department(s)
• Take a leadership role within the store
• Ensure resource is planned thoroughly

How do we say thank you? 

You will play a vital role in our business and have a huge impact on our success so not only will you receive excellent training, support and continued development but we will also offer a competitive salary and superb benefits package.

Want more?

Our benefits package not only includes a generous bonus but you will also receive an attractive pension scheme, private healthcare as well as a colleague discount that we encourage you to share with your friends and family. We also offer a range of family friendly policies, including 26 weeks maternity and adoption leave along with neonatal and fertility leave.

No doubt you'll have shopped in our stores before, but why not take a look at some of the areas our customers don't see, such as our warehouses and colleague canteens to get a real taste of life at Morrisons. Explore using our 360 tour, please click here.

More About You
Whether it's previous experience working in the retail industry or you have experience in hospitality, the service industry or travel & tourism, if you have a passion for delivering exceptional customer service then we want to hear from you.

What do we need from you?

• Experience of managing a team in a fast paced environment
• You will need to be a great communicator who can share knowledge, experience and best practices
• You will need to have the ability to build and maintain relationships with key stakeholders across all areas whilst remaining flexible
• You must be adaptable to change, whilst being able to challenge effectively
• As a Manager, you will actively listen to and respond effectively to customers and colleagues

We are an equal opportunities employer and welcome applications from all sections of the community.

More About Us
Shopkeepers for over 125 years, we love providing our customers with a great shopping experience they won’t find anywhere else. At just under 500 stores across the UK, our retail colleagues work as one team to provide plenty of food essentials, a great service and a buzz people enjoy. It’s why our customers keep coming back for more.

The UK’s 5th largest supermarket, we provide great value for money and good quality fresh food and groceries to over 11 million customers every week. Our focus on freshness makes us stand out as we prepare more fresh food in-store than any other supermarket. It’s challenging. It’s fast-paced. But from Market Street to checkout our friendly team loves going above and beyond to bring our customers what they want.

At Morrisons we believe in investing in our colleagues and industry-leading training programmes. We provide our colleagues with the opportunities they need to make it to the top. Many of our store managers started out on the shop floor. They’ve been there and done that. It’s how they know how to support our colleagues and help our customers so well.

Customer Service Administrator

Cirencester

Permanent

Up to £25,500

Customer Service Administrator required by prestigious client, based near Cirencester. The successful Customer Services Administrator will deliver outstanding customer service, resolving queries whilst maintaining compliance at all times.

Main Duties: Customer Service Administrator

• Answering telephone calls, resolving queries and maintaining accurate records.
• Carrying out a range of administration tasks.
• Onboarding of new customers whilst maintaining compliance to company and industry standards.
• Supporting the sales team with responding to enquiries from prospective customers.
• Maintaining accurate records.

The successful candidate will be able to demonstrate the following: Customer Service Administrator

• A background within a similar role, answering high volumes of calls.
• A confident communication style, able to relate to people at all levels.
• The ability to thrive in a fast paced environment.
• Highly organised, able to prioritise own workload.
• The ability to maintain client confidentiality.
• Strong administration and customer care skills.
• Fully competent with Microsoft Office.

What we can offer: Customer Service Administrator

• Enhanced Pension
• Additional leave for charity work
• Hybrid working opportunity

If you are already a Customer Service Administrator, Customer Services Assistant, Sales and support assistant you may also be suitable for this role.

Please contact Anna Hinton (phone number removed) (url removed)

Omega is an employment agency specialising in opportunities at all levels within the Engineering, Manufacturing, Aerospace, Automotive, Electronics, Defence, Scientific, Energy & Renewables and Tech sectors.

Berry Recruitment are looking for a number of confident and vibrant candidates to join their client based in Bicester, Oxfordshire as Temporary Customer Service Coordinator. This role will be an immediate start and offered on a Temporary basis.

Role: Customer Service Coordinator

Location: Abingdon, Oxfordshire

Salary: 12.21 Per hour

Working Monday to Fridays 8am-5pm (40 hours)

Key Responsibilities:

• Assist and manage incoming calls and answering any customer queries
• Coordinating equipment orders to be delivered, installed and collected
• Order analysis by checking, identifying and reporting any errors made via online orders
• Providing telephone and email advice to clinical/social care staff to support effective prescription
• General administration that supports daily activities and duties
• You may on occasion be required to assist with selecting appropriate stock in the warehouse for technicians, ensuring stock is recorded and maintained
• Working with people experiencing different vulnerabilities

Candidate Specification:

• Excellent communication and interpersonal skills
• Experience of, and commitment to, delivering focused customer services
• The ability to take ownership of tasks and work accurately and flexibly within a busy team
• An enthusiastic and positive approach
• Good IT skills
• Ability to work accurately and flexibly as part of a busy team

What can we offer you?

• 25,396.80
• Monday to Friday 40 hours
• Up to 33 days holiday (including bank holidays)
• Company Pension Scheme.
• Life Assurance.
• A rewards scheme - 200+ exclusive perks and discounts from leading retailers and leisure outlets

If you believe, you have the passion and enthusiasm to succeed in this role, please contact Kathy Rusher at the Oxford Branch. We look forward to hearing from you.

Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.

Customer Service Advisor

Red Recruitment is recruiting a Customer Service Advisor in Banbury for our client who specialise in easy monthly instalments for auto service and repair, extended warranty subscriptions, dental, veterinary and more.

The role will independently work customer complaints from beginning to end, including full investigation and resolution in line with Company policies, process, FCA guidelines and the Consumer Rights Act.

The hourly rate for this role is 12.21 and is a temporary position.

Benefits and Package for a Customer Service Advisor:

• Salary: 12.21 per hour
• Hours: Monday - Friday, 8am - 5pm
• Contract Type: Temporary
• Location: Banbury
• Smart, Casual dress
• Company events
• Company pension
• Referral programme
• Transport links
• Training provided on site

Key Responsibilities of a Customer Service Advisor:

• Acknowledge receipt of complaints via letter, email, or phone from customers, Financial Ombudsman Service or other agencies and record them on relevant databases.
• Dealing with customers about their upcoming payments or accounts.
• Deal with customer queries looking to resolve them at first instance.

• Maintain active communications with all stakeholders, seeking to always manage expectations.

Key Skills and Experience of a Customer Service Advisor:

• You should have a positive "can do" attitude and be enthusiastic to learn new skills
• You should want to exceed both your own and the customer's expectations
• Excellent communication skills, both written and verbal is required with a good telephone manner
• Experience in FCA Regulated Background is preferred

If you are interested in this position and have the relevant skills and experience required, please apply now!

Red Recruitment (Business)