What Jobs are available for Customer Service Staff in Pocklington?

We are looking for enthusiastic individuals to join our client in Barton-upon-Humber. Whether you are from a call centre, hospitality, or retail, they offer full supportive training! 

Customer Service Advisor - No Weekends or Evenings!
£25,747 per annum + £500 quarterly bonus
Monday to Friday 8:55am to 5:30pm (8hrs per day, 40 hours per week)
Barton-upon-Humber
Permanent

This is full time office based with no remote/hybrid opportunities. Applicants must be able to commute to Barton-upon-Humber daily. 

Working as a Customer Service Advisor, you will be ensuring that customers of the business are given a high quality of service, handling any questions or issues they may have. You will be providing customers with a fantastic customer service experience, ensuring customers’ accounts are accurate and up to date and also handling any complaints that may come your way.

This position is purely a customer service role with no sales element. School/university leavers with some customer service experience are welcome! 

You will receive a fantastic benefit package including:

• Access to health & discount platform after 1 year of service
• Full supportive training (4 weeks) 
• EE discount
• Staff Discount (after 1 year of service)
• Eye care vouchers
• Free onsite gym (available 24/7)
• Free onsite parking
• Complimentary refreshments throughout the day
• Two subsidised canteens
• Fantastic progression opportunities with real success stories
• Customer Service Employee of the Month awards

A Customer Service Advisor will be required to:

• Handle customer enquiries and provide appropriate solutions and recommendations
• Maintain accurate records of customer interactions
• Follow up with customers to ensure their needs are met
• Liaising with showrooms
• Proactively resolving customer queries
• Building and maintaining relationships
• Identify and escalate issues to appropriate team members as required
• Handling any complaints or issues
• Continually striving to improve customer satisfaction and retention

What makes a good Customer Service Advisor?

• Must be able to commute to Barton-upon-Humber daily
• Experience in customer service (whether it is call centres, retail, hospitality, etc.) is required
• Must have experience working towards targets
• Excellent communication skills, both written and verbal
• IT Literate and proficient in Microsoft
• Strong organisational skills!

Does this sound like your next role?

If you are a self-motivated individual who is passionate about delivering exceptional customer service, then we want to hear from you! 

If calling the office, please ask for Jess Patterson.

At Venatu Recruitment Group, your right to privacy is important to us. By applying for this job, your information will be entered into our recruitment system, enabling you to register for job alerts, apply for jobs, and help you find your next role. Please visit the Venatu company website to read our full privacy policy

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CUSTOMER SERVICE MANAGER 

Location: Scunthorpe        Type: Permanent               Salary: £40,000

Job Summary:

• We are currently representing a Customer Care Manager opportunity on behalf of our client, a leading manufacturing business. This role is pivotal in leading the Customer Care Team, ensuring all enquiries and complaints are resolved promptly, professionally and with a focus on continuous improvement.

Main Duties:

• Lead, manage and develop the Customer Care Team to deliver exceptional service and meet performance targets.

• Oversee all customer enquiries, complaints and service requests across phone, email and digital channels.

• Monitor KPIs including response time, customer satisfaction and resolution rates, ensuring service standards are consistently met.

• Identify recurring issues and implement corrective actions to improve processes and prevent future problems.

• Manage escalated cases and resolve complex service issues with professionalism and efficiency.

• Collaborate cross-functionally with Sales, Quality and Operations to ensure seamless after-sales support.

• Prepare regular reports on team performance and customer feedback, driving continuous improvement initiatives.

• Coach and mentor team members to build capability and enhance service delivery.

Person Specification:

• Proven experience in customer service management, ideally within a fast-paced or manufacturing environment.

• Strong leadership and people management skills, with a track record of developing high-performing teams.

• Customer-focused mindset with a commitment to quality and satisfaction.

• Leadership experience and strong people management skills.

CUSTOMER SERVICE MANAGER

We are recruiting an experienced Part Time Customer Service Manager to join a small family-owned business who are a supplier and distributer of water coolers based in Hull (HU4). This is a fantastic opportunity to work for a growing family business offering starting salary of 27,500 (pro rata is 16,500) with an additional Christmas Bonus.

Shift pattern/ Working hours:

Part Time - 24 hours per week

Wednesday to Friday 8am till 4pm.

Start date / Duration

The Customer Service Manager position is a permanent role that will commence with immediate effect. Should you be subject to any notice period with a current employer we will work around that.

Job Description

As a Customer Service Manager you will be responsible for working a full 360 role providing excellent customer service throughout the full sales process from start to finish. Your day to day duties will include;

• Customer Service

• Dealing with enquiries from existing customers
• inputting orders into their bespoke software
• updating customer details and ensuring the customer is satisfied with service received

• Sales

• Conducting regular telephone and email contact with the existing customer base to ensure all delivery requirements are fulfilled and sales opportunities are maximised.
• Creating new order quotations, following up and sending new contracts that are converted.

• Logistics

• Organise the orders generated and distribute deliveries between 3-4 drivers per day, creating efficient routes, minimising mileage whilst maximising output.

• Administration

• Record the total number of bottles and coolers distributed and swapped and upload the deliveries completed from the previous day.
• Print and check each vehicle tracker and handheld communications from the drivers.
• Order cooler replacements or new machines when needed
• Check and action incoming emails and phone calls regularly
• Deal with any enquiries and orders
• Small amount of filing

The successful candidate:

To be considered for the position of Customer Service Manager you must;

• Have previous experience in a similar 360 role
• Be competent on Microsoft Mail, Excel and Word
• Have great Customer Service Skills

• Be a confident communicator via telephone and email
• Be organised and self motivated

What's in it for you?

• Salary 27,500 - Pro rata salary 16,500
• Permanent contract
• 3 day working week - Wednesday to Friday (24 hours)
• Increased holiday entitlement 24 days holiday + Bank Holidays
• Your Birthday off!
• Christmas Bonus (estimated value of 600)
• Work for a small family-owned business who really value everyone in their team

Interested? APPLY NOW! REF - S05

About Us

We are dedicated to fostering a diverse and inclusive community. In line with our Diversity and Inclusion policy, we welcome applications from all qualified individuals, regardless of age, gender, ethnicity, sexual orientation, or disability. As a Disability Confident Employer, and part of the Nicholas Associates Group, we are committed to supporting candidates with disabilities, and we're happy to discuss flexible working options.

We are committed to protecting the privacy of all our candidates and clients. If you choose to apply, your information will be processed in accordance with the Nicholas Associates Group of companies Privacy Notice.

Customer Service Executive

Based in Wetherby, full-time 37.5 hours per week, salary £26,325

Benefits include healthcare, pension, and on-site car parking.

Are you passionate about delivering outstanding customer service and enjoy working in a sales-driven environment? We’re looking for a Customer Service Executive to join our client’s friendly team. You’ll work closely supporting a team of field-based Account Managers to provide exceptional service to their valued customers while helping to grow sales across a varied product range.

Key Responsibilities

• Contact existing customers by phone to take their regular orders.
• Promote and sell new product lines, range extensions, and special promotions.
• Maintain accurate customer records and databases to company standards.
• Provide prompt and professional service to both customers and colleagues.
• Set up new customers on the internal system to agreed standards.
• Handle written correspondence, including emails and letters to customers.
• Work collaboratively with the Field Sales team to identify and target new business opportunities.
• Process inbound customer orders received via email or telephone.

About You

• Previous experience in a sales-related role and comfortable working towards targets.
• Strong ability to learn and retain product knowledge.
• Confident using IT systems – particularly Outlook, Word, Excel, PowerPoint.
• A proactive team player who enjoys contributing to a successful small team.
• Assertive and solutions-focused, with a drive to deliver outstanding customer service.

If this sounds like you, we’d love to hear from you.  Either apply via the link or contact – Louise at Unity Resourcing.

Customer Service / Support Desk Professional – Work From Home (Near to DN15) | Starting at £22,000

Monday to Friday (8 hours between 9am–6pm, flexible)

IMMEDIATE START AVAILABLE

Our client is a small, friendly company seeking a Support Desk Professional to join their growing remote team. You’ll provide high-quality customer support via email and an online ticketing portal — helping customers resolve issues efficiently and with a positive attitude.

This is a fantastic opportunity for someone who enjoys problem-solving, clear communication, and delivering excellent service — all from the comfort of home.

Key Responsibilities of the Customer Service Advisor / Support Desk:

• Responding to customer queries and support tickets with professionalism and care
• Investigating issues, identifying solutions, and ensuring timely resolution
• Writing clear, friendly, and accurate replies to customers
• Collaborating with team members to maintain excellent service standards

What Our Client Is Looking For

• Confident computer user with good typing speed and attention to detail
• Quick learner who enjoys solving problems and thinking independently
• Friendly, patient, and positive communicator
• Reliable, organised, and able to manage time effectively when working from home

What’s On Offer?

• Full training and ongoing support from a helpful, experienced team
• Flexible home-based role (with initial training near DN15 9ND)
• Supportive environment where initiative and teamwork are valued
• If you’re looking for a stable, rewarding role where you can use your communication skills and technical ability to help others, our client would love to hear from you.

What’s Next?

Apply today and start your next chapter as a valued member of a dedicated support team.

Are you currently working in hospitality or retail and looking to transfer your skills into more of an office based environment?

Do you want to join a business which will invest in you from day one and provide you with the best training?

Would you like to join a fun and vibrant team that is like one big family?

Then this could be the role for you we are looking for a Customer Service Advisor in Hull!

Client Details

Are you currently working in hospitality or retail and looking to transfer your skills into more of an office based environment?

Do you want to join a business which will invest in you from day one and provide you with the best training?

Would you like to join a fun and vibrant team that is like one big family?

Then this could be the role for you we are looking for a Customer Service Advisor in Hull!

Description

As a Customer Service Advisor you will be at the forefront of the business handling calls from clients in relation to their remortgage transaction.

You will be supporting with a range of queries mainly over the telephone providing excellent support and guidance and ensuring all clients have an excellent experience.

The role will be working closely with banks and other third parties alongside working closely with other members of the business to provide a seamless remortgage transaction.

If you are passionate about helping and supporting customers we would love to hear from you!

Profile

Previous customer service experience this could be from a range of backgrounds such as retail and hospitality

A confident communicator over the telephone and in person

Passionate about client care and delivering the best experience

Able to work under pressure in a fast paced environment

An excellent team player

Job Offer

Salary of 23810+ reputable business within the Legal Sector+ no experience required+ welcome candidates from a retail and hospitality background+ full training provided+ excellent progression and development+ fabulous benefits+ hybrid working+ central location in Hull+ no shift patterns or weekends+ lovely team and culture+ immediate interview

Job Summary
We are seeking a motivated and enthusiastic Sales Advisor to join our dynamic team. The ideal candidate will possess a passion for customer service and sales, demonstrating the ability to engage with customers effectively and provide tailored solutions to meet their needs. As a Sales Advisor, you will play a crucial role in driving sales and enhancing the overall customer experience. You must be able to be resilient and to be able to accurately quote, advising customers on technical aspects of steel and aluminium door products supporting customers needs and continue to look after through to order.

No cold calling, all incoming enquiries.

Duties

• Prepare and input quotations accurately into Brad configuration tool and SAP in line with customer specifications and company pricing structure.
• Advise customers on product features, benefits, and pricing to facilitate informed purchasing decisions.
• Maintain an in-depth knowledge of the product range to effectively answer customer queries.
• Act as primary contact for the external sales team, supporting with quotes, technical, product options and lead
• Follow up quotes to support order conversion and build strong customer relationship
• Maintain accurate upto date records of quotes, customer communications, and sales opportunities within SAP
• Support continuous improvement of sales processes and configuration tools (DRIVEWORKS and SAP).

Experience

• Confident communicator with strong telephone and written communication skills.
• Excellent attention to detail and accuracy in quotation preparation.
• Ability to work collaboratively.
• Basic technical understanding and ability to interpret drawings, specifications - desirable
• Experience in an internal sales or technical sales roles or within manufacturing or construction- desirable
• Experience in window, doors or facade manufacturing - desirable
• Experience using systems such as SAP, DRIVEWORKS and product configuration tools

Hours - 8am - 5pm Monday - Thursday, Friday 8:30 - 2pm

Customer Service Representative - B2B

Location: Brough Area, HU14

Hours: Monday to Friday, 8:30am - 17:00pm

Pay: 13.08 per hour

Contract: Temp to Perm Opportunity

Adecco UK Ltd is proud to be recruiting on behalf of a leading national organisation for a Customer Service Representative to join their dynamic and fast-paced business-to-business (B2B) support team.

This is an exciting opportunity for a proactive and detail-oriented individual to play a key role in delivering exceptional service to commercial clients across the UK.

• Act as the first point of contact for B2B customers, handling enquiries with professionalism and efficiency via phone, email, and internal systems.
• Process customer orders accurately, ensuring all relevant purchase order numbers are captured and client spend limits are adhered to.
• Provide expert advice on product ranges, availability, and suitability, helping clients make informed purchasing decisions.
• Coordinate delivery schedules with internal logistics and warehouse teams, ensuring timely and accurate dispatch of goods.
• Maintain up-to-date records of customer interactions, transactions, and service issues using multiple internal systems.
• Monitor and manage customer accounts, ensuring compliance with agreed terms and flagging any discrepancies or concerns.
• Collaborate closely with internal departments including Sales, Finance, and Operations to ensure a seamless customer experience.
• Escalate complex queries or complaints appropriately, ensuring swift resolution and customer satisfaction.
• Continuously develop product and system knowledge to stay ahead of client needs and industry trends.

• Strong administrative and numeracy skills with a keen eye for detail.
• Confident communicator with a customer-first mindset.
• Comfortable working across multiple systems and managing competing priorities.
• Reliable, hardworking, and committed to delivering high standards of service.

If you're looking for a role where you can make a real impact in a supportive and energetic team, we'd love to hear from you!

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

CUSTOMER SERVICE MANAGER 

Location: Scunthorpe        Type: Permanent               Salary: £40,000

Job Summary:

• We are currently representing a Customer Care Manager opportunity on behalf of our client, a leading manufacturing business. This role is pivotal in leading the Customer Care Team, ensuring all enquiries and complaints are resolved promptly, professionally and with a focus on continuous improvement.

Main Duties:

• Lead, manage and develop the Customer Care Team to deliver exceptional service and meet performance targets.

• Oversee all customer enquiries, complaints and service requests across phone, email and digital channels.

• Monitor KPIs including response time, customer satisfaction and resolution rates, ensuring service standards are consistently met.

• Identify recurring issues and implement corrective actions to improve processes and prevent future problems.

• Manage escalated cases and resolve complex service issues with professionalism and efficiency.

• Collaborate cross-functionally with Sales, Quality and Operations to ensure seamless after-sales support.

• Prepare regular reports on team performance and customer feedback, driving continuous improvement initiatives.

• Coach and mentor team members to build capability and enhance service delivery.

Person Specification:

• Proven experience in customer service management, ideally within a fast-paced or manufacturing environment.

• Strong leadership and people management skills, with a track record of developing high-performing teams.

• Customer-focused mindset with a commitment to quality and satisfaction.

• Leadership experience and strong people management skills.