What Jobs are available for Customer Service in Alloa?

Permanent vacancy - Customer Service Coordinator

Location - Hillington

Salary - upto £35,000 depending on experience

Monday - Friday

Working hours

Fully on site

About the job

Our client based in Hillington are looking for a Customer Service Coordinator to join their team. Key aspects of the role is to make sure the highest level of customer service is maintained with distributors, and key stakeholders at all times. Manage the shipping process of goods and ensures that orders are delivered on time and in full and to manage relationships with suppliers and warehouse partners.

EXPORTS AND CUSTOMES EXPERIENCE WOULD BE PREFFERED FOR THIS ROLE.

· Ensures all order related documentation is completed promptly and to a high standard to ensure no delays to shipments.

· Manages relationships with key freight and warehouse partners to make shipments as cost effective as possible.

· Works closely with production to move products via under bond as quickly and efficiently as possible to ensure stock available to meet customer deadlines and requirements.

· Works with key stakeholders in commercial and marketing to ensure products/advertising material are available for tastings/events.

· Manages customers' orders to ensure they are delivered on time and in full.

· Deals with any complaints in a prompt and efficient manner ensuring customer satisfaction.

· Ensures reporting requirements are completed within agreed timescales.

· Follow template - current stock levels / forecasted vs. shipped sales call offs / expected next order.

· Price list follow ups - confirmation of receipt & encourage new orders.

· Overdue payment - follow up by phone, flag cashflow issues to accounts team.

· Ownership of finished goods across all dispatch sites - highlight customer bottlings / slow moving stock / split cases to sales business partner.

· Join sales QBR meetings/calls to build better relationships.

· Ownership of key customer contact database: phone, email and postal address for logistics/order depts, finance/ accounts depts etc.

Experience

· Circa 2 years export and customs experience preferred.

· Order management experience preferred.

· Systems literate - proficient in MS Office.

· Experience of developing processes and systems is an advantage.

· Ability to work at a fast pace while ensuring excellent attention to detail.

· Ability to use your initiative and work part of a team.

· Resourceful and determined to deliver on time to a high standard.

· Organised with a "can do" attitude.

· Resilient.

· Proactive.

· Self Sufficient.

· Level-headed.

· Internal & external stakeholder management.

· Proficient in excel, outlook.

· Understanding of enterprise resource planning systems.

If you have the skills and experience for this role, please submit your CV and we will be in touch. Thanks

Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.

Customer Service Advisor

Glasgow

6 month Contract

£157 per day

How would you like to work within a specialist department combatting Fraud and Scams that affect vulnerable customers every single day?

What about a rewarding role within a well-known Financial Services company that cares about their customers and supports them in their moments of need?

Our client is offering the opportunity to join their business on a temporary 6 month contract. If you are somebody that embodies customer service, empathy, patience and you have a passion for investigating problems to find solutions then we want to hear from you!

The Opportunity

You will be working in the Fraud and Scams area of the business as a Fraud Advisor, supporting customers daily when they most need it. You will be speaking with individuals who are currently a victim of fraud or have fell victim to a scam. Full training is provided to ensure that you able to investigate these issues and secure positive outcomes while providing support to vulnerable customers at all times.

The key details!

• £157 per day, paid via Umbrella
• 6 month contract
• Hybrid working, 3 days a week in the office.
• Office based in Central Glasgow, Scotland.
• Working 9:30am - 18:00pm
• Working every other Saturday, 9:30am to 18:00pm with a day off in Lieu.
• 17th November start date!

What you will be doing

• Supporting our clients customers during vulnerable moments, when they most need it.
• Building natural rapport through great conversations with our clients customers in a way that makes them feel protected and valued.
• Showing great personal resilience in the face of challenging customer situations to deliver great outcomes.
• Championing customer experience, delivering a personal touch tailored to our customer's needs. Showing empathy and understanding, focused on the right outcome.
• Developing and learning about the latest fraud and scams, sharing knowledge and experience to aid continuous development.

What we ask from you?

• Experience of working within a contact centre, additional experience of working within Financial Services is highly desirable.
• Exceptional listening and communication skills with the ability to show empathy in a customer situation
• Strong teamwork ethic and highly motivated.
• A real desire to go above-and-beyond for customers
• Effective team working skills with a flexible, can-do approach to work
• Ability to grow, adapt and change accommodating business needs and priorities

What next?

If you are interested in this position, then please apply today and if suitable one of our Client Services Managers will be in touch to discuss your application.

Please note the start date for this role is Monday 17th November.

This role is working for a Financial Services company and therefore will undergo extensive compliance checks including a DBS check, please consider this before applying.

Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment.

Tate is acting as an Employment Business in relation to this vacancy.

Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.

LOCATION: The Forge

PAY RATE: £12.59 per hour

SHIFT PATTERN: weekdays and weekends, 0 hours per week

If you require any additional support or adjustments during the recruitment process, please don't hesitate to contact our Recruitment Department at  We're here to help!

ROLE OVERVIEW AND PURPOSE

If you require any additional support or adjustments during the recruitment process, please don't hesitate to contact our Recruitment Department at  . We're here to help!

Job Purpose: 

To maintain a safe and secure environment within the shopping centre by patrolling the premises, monitoring surveillance systems, responding to incidents, and providing assistance to the public. 

Key Responsibilities: 

Patrol Duties: 

• Conduct regular foot patrols of the shopping centre, including car parks, service areas, and public spaces. 

• Monitor for suspicious behaviour, theft, vandalism, or other criminal activity. 

Surveillance Monitoring: 

• Operate CCTV and other security systems. 

• Identify potential security risks and respond accordingly. 

Incident Response: 

• Respond promptly to alarms and emergencies (e.g., fire, medical incidents, theft). 

• Report and record incidents accurately and in a timely manner. 

• Liaise with emergency services when required. 

Customer Service: 

• Provide directions and assistance to visitors. 

• Assist with lost children or vulnerable individuals. 

• Support retailers and staff with security concerns. 

Access Control: 

• Monitor and control access to restricted areas. 

• Check deliveries and contractor credentials. 

Health & Safety: 

• Monitor and report hazards. 

• Ensure compliance with safety procedures during evacuations and drills. 

Reporting: 

• Complete daily occurrence logs and incident reports. 

• Maintain records of inspections, patrols, and incidents. 

Key Skills and Attributes: 

• Strong observational skills and attention to detail. 

• Good communication and interpersonal skills. 

• Ability to stay calm under pressure and handle conflict professionally. 

• Physical fitness and the ability to be on foot for extended periods. 

• Basic computer skills (for CCTV, report writing, etc.). 

Qualifications and Requirements: 

• Valid SIA (Security Industry Authority) licence (UK-specific; equivalent in other countries). 

• Previous experience in a security role is preferred. 

• First Aid certification (desirable). 

• DBS/Criminal background check clearance (depending on jurisdiction). 

• Knowledge of emergency procedures and health & safety regulations. 

Typical Shift Patterns: 

• May include day and night shifts, weekends, and holidays. 

• Rotating shifts depending on operational needs. 

Benefits

We’re proud to offer a great range of benefits including:

• 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home
• Mental Health support and Life Event Counseling
• Get Fit Programme
• Financial and legal support
• Cycle to work scheme
• Access Perks at Work, our innovative employee app where you can find:

• Perks: discounts, gift cards, cashback, and exclusive offers
• Life: Search for resources and tools on topics ranging from family and life to health, money and work
• Support: Online chat or telephone service for urgent support in a crisis

For more information about ABM’s benefits, visit our careers page

ABOUT US

ABM is one of the world’s largest providers of integrated facility services. A driving force for a cleaner, healthier, and more sustainable world, ABM provides essential services that improve the spaces and places that matter most. ABM offers a comprehensive array of facility services that includes cleaning, engineering, parking, electrical & lighting, energy solutions, HVAC & mechanical, security, and mission critical solutions. ABM delivers these custom facility solutions to properties across a wide range of industries – from commercial office buildings to schools, airports, hospitals, data centres, manufacturing plants and distribution centres, entertainment venues and more. In the UK we’re proud to service icon sites across the country with more than 10,000 team members. For more information, visit .

ABM are committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief. We are proud members of the Armed Forces Covenant Employer Recognition Scheme.

Customer Service Advisor
Location: Rogerstone, Wales
40hr per week Monday-Friday (8:00am to 5:00pm)
Excellent salary + benefits

Are you ready to shape the future of construction with a company behind some of the nation’s most iconic projects?

At Marshalls plc , we’ve been innovating since the 1890s, creating hard landscaping, building, and roofing products that stand the test of time. As a proud FTSE 250 company and recognised Superbrand since 2010, we’re committed to improving the world around us.

With over a century of expertise, Marshalls Bricks and Masonry leads the way in the Brick and Walling sector. We specialise in sustainable, low-carbon solutions that set the industry standard. As part of Marshalls, you’ll be at the heart of a growing industry where your career can flourish.

We are now offering an exciting opportunity for a Customer Service Advisor to join our close-knit team.

What's the role?
As a Customer Service Advisor , you’ll be the friendly voice and face of Marshalls, the first point of contact for our valued customers. Every call or email you handle will be an opportunity to showcase our commitment to exceptional service , whether you’re answering queries, processing orders, or introducing our innovative products to generate new sales. Working closely with our production and transport teams, you’ll make sure every customer’s journey is smooth from start to finish, ensuring they receive the world-class experience we’re known for.

In this role, you’ll build strong relationships with customers and become a trusted expert on our products and services . You’ll have a real impact by identifying opportunities to promote our market-leading solutions , all while gaining valuable commercial insights that will fuel your career growth.

At Marshalls, we’re not just offering a job, we’re offering a career that grows as fast as our business . With access to ongoing training, professional development, and mentorship, you’ll have every opportunity to deepen your skills and step into more advanced commercial roles. Join us, and be part of a company that values innovation, sustainability, and your future success.

Ready to make your mark with Marshalls Bricks and Masonry ? Let’s build something great together.

What skills are we looking for?

• Confident customer service background of at least 12 months
• Excellent communication skills, both verbal and written
• Ability to work in a fast-paced environment whilst paying close attention to detail and order processing
• Previous experience in the construction or manufacturing industry is desirable
• Ability to build rapport with customers and colleagues with a positive and upbeat approach
• A proactive approach to problem-solving, taking full end to end ownership of customer contact and always using initiative/being create
• Enthusiastic team player who enjoys collaborating and working as a collective to reach objectives and targets
• Maths – GCSE 4 or above/Equivalent Key Skills
• English – GCSE 4 or above/Equivalent Key Skills
• Basic/Intermediate MS Office including Microsoft Outlook and Excel
• Competent computer user
• Good organisation, planning and time management
• Attention to detail

What's in it for you?
We don't just build paths; we pave the way for personal and professional growth. Join us, and let's create a future where your skills and ambitions can flourish. This is a great opportunity to take the next step toward progressing in your career and joining our industry-leading company! New ideas are encouraged, and you will be rewarded with the opportunity to learn and grow, achieving your career aspiration! Have a look at our careers website for more information on working at Marshalls!

Benefits include:

• 26 days per annum plus bank holidays
• Guaranteed Christmas holidays
• Development and training opportunities
• Free onsite parking
• Health care cash plan
• Cycle to work scheme
• Employee discount on products - Marshalls and Marley
• Share purchase scheme
• Life assurance
• Enhanced Maternity, Paternity and Adoption pay and leave
• 5% company matched pension scheme
• Marshalls Wellbeing Centre – move, money & mind

More about Marshalls
Our operations are organised into three distinct divisions: Landscape Products, Building Products, and Roofing Products.

Marshalls Landscape Products stands out as the leading UK manufacturer of high-quality natural stone and innovative concrete hard landscaping products. We cater to the construction, home improvement, and landscape markets, offering superior solutions. Marshalls Building Products serves as a reliable supplier of concrete drainage products, concrete bricks, ready-to-use mortars, and aggregates.

Marley Roofing Products is recognised as a leader in the manufacturing and supply of pitched roofing systems. Our product range includes clay and concrete tiles, timber battens, roof-integrated solar solutions, and various roofing accessories.
Although divisional, we work as one Marshalls team. We're particularly proud to have paved every location on the Monopoly Board! To find out more about Marshalls please visit our website:

Equal Opportunities
Whoever you are and whatever your background, you’ll find a fair and supportive workplace. You’re unique and we want you to bring every part of who you are to work, every day. We’re committed to ensuring equal opportunities for everyone. To us, this is more than a legal, moral, or ethical necessity – it’s the right thing to do! We want our team to reflect the diverse nature of society and the communities we serve.

Marshalls is a workplace where you’re valued for the contribution you make, and where you can grow and develop by being entirely yourself!

Closing Date: 24/10/2025
Agencies: We've got this one, thanks!

Customer Service Advisor
Location: Rogerstone, Wales
40hr per week Monday-Friday (8:00am to 5:00pm)
Excellent salary + benefits

Are you ready to shape the future of construction with a company behind some of the nation’s most iconic projects?

At Marshalls plc , we’ve been innovating since the 1890s, creating hard landscaping, building, and roofing products that stand the test of time. As a proud FTSE 250 company and recognised Superbrand since 2010, we’re committed to improving the world around us.

With over a century of expertise, Marshalls Bricks and Masonry leads the way in the Brick and Walling sector. We specialise in sustainable, low-carbon solutions that set the industry standard. As part of Marshalls, you’ll be at the heart of a growing industry where your career can flourish.

We are now offering an exciting opportunity for a Customer Service Advisor to join our close-knit team.

What's the role?
As a Customer Service Advisor , you’ll be the friendly voice and face of Marshalls, the first point of contact for our valued customers. Every call or email you handle will be an opportunity to showcase our commitment to exceptional service , whether you’re answering queries, processing orders, or introducing our innovative products to generate new sales. Working closely with our production and transport teams, you’ll make sure every customer’s journey is smooth from start to finish, ensuring they receive the world-class experience we’re known for.

In this role, you’ll build strong relationships with customers and become a trusted expert on our products and services . You’ll have a real impact by identifying opportunities to promote our market-leading solutions , all while gaining valuable commercial insights that will fuel your career growth.

At Marshalls, we’re not just offering a job, we’re offering a career that grows as fast as our business . With access to ongoing training, professional development, and mentorship, you’ll have every opportunity to deepen your skills and step into more advanced commercial roles. Join us, and be part of a company that values innovation, sustainability, and your future success.

Ready to make your mark with Marshalls Bricks and Masonry ? Let’s build something great together.

What skills are we looking for?

• Confident customer service background of at least 12 months
• Excellent communication skills, both verbal and written
• Ability to work in a fast-paced environment whilst paying close attention to detail and order processing
• Previous experience in the construction or manufacturing industry is desirable
• Ability to build rapport with customers and colleagues with a positive and upbeat approach
• A proactive approach to problem-solving, taking full end to end ownership of customer contact and always using initiative/being create
• Enthusiastic team player who enjoys collaborating and working as a collective to reach objectives and targets
• Maths – GCSE 4 or above/Equivalent Key Skills
• English – GCSE 4 or above/Equivalent Key Skills
• Basic/Intermediate MS Office including Microsoft Outlook and Excel
• Competent computer user
• Good organisation, planning and time management
• Attention to detail

What's in it for you?
We don't just build paths; we pave the way for personal and professional growth. Join us, and let's create a future where your skills and ambitions can flourish. This is a great opportunity to take the next step toward progressing in your career and joining our industry-leading company! New ideas are encouraged, and you will be rewarded with the opportunity to learn and grow, achieving your career aspiration! Have a look at our careers website for more information on working at Marshalls!

Benefits include:

• 26 days per annum plus bank holidays
• Guaranteed Christmas holidays
• Development and training opportunities
• Free onsite parking
• Health care cash plan
• Cycle to work scheme
• Employee discount on products - Marshalls and Marley
• Share purchase scheme
• Life assurance
• Enhanced Maternity, Paternity and Adoption pay and leave
• 5% company matched pension scheme
• Marshalls Wellbeing Centre – move, money & mind

More about Marshalls
Our operations are organised into three distinct divisions: Landscape Products, Building Products, and Roofing Products.

Marshalls Landscape Products stands out as the leading UK manufacturer of high-quality natural stone and innovative concrete hard landscaping products. We cater to the construction, home improvement, and landscape markets, offering superior solutions. Marshalls Building Products serves as a reliable supplier of concrete drainage products, concrete bricks, ready-to-use mortars, and aggregates.

Marley Roofing Products is recognised as a leader in the manufacturing and supply of pitched roofing systems. Our product range includes clay and concrete tiles, timber battens, roof-integrated solar solutions, and various roofing accessories.
Although divisional, we work as one Marshalls team. We're particularly proud to have paved every location on the Monopoly Board! To find out more about Marshalls please visit our website:

Equal Opportunities
Whoever you are and whatever your background, you’ll find a fair and supportive workplace. You’re unique and we want you to bring every part of who you are to work, every day. We’re committed to ensuring equal opportunities for everyone. To us, this is more than a legal, moral, or ethical necessity – it’s the right thing to do! We want our team to reflect the diverse nature of society and the communities we serve.

Marshalls is a workplace where you’re valued for the contribution you make, and where you can grow and develop by being entirely yourself!

Closing Date: 23/11/2025
Agencies: We've got this one, thanks!

LOCATION: The Forge

PAY RATE: £12.59 per hour

SHIFT PATTERN: 5 over 7, 0 hours per week

ROLE OVERVIEW AND PURPOSE

If you require any additional support or adjustments during the recruitment process, please don't hesitate to contact our Recruitment Department at  . We're here to help!

Job Purpose: 

To maintain a safe and secure environment within the shopping centre by patrolling the premises, monitoring surveillance systems, responding to incidents, and providing assistance to the public. 

Key Responsibilities: 

Patrol Duties: 

• Conduct regular foot patrols of the shopping centre, including car parks, service areas, and public spaces. 

• Monitor for suspicious behaviour, theft, vandalism, or other criminal activity. 

Surveillance Monitoring: 

• Operate CCTV and other security systems. 

• Identify potential security risks and respond accordingly. 

Incident Response: 

• Respond promptly to alarms and emergencies (e.g., fire, medical incidents, theft). 

• Report and record incidents accurately and in a timely manner. 

• Liaise with emergency services when required. 

Customer Service: 

• Provide directions and assistance to visitors. 

• Assist with lost children or vulnerable individuals. 

• Support retailers and staff with security concerns. 

Access Control: 

• Monitor and control access to restricted areas. 

• Check deliveries and contractor credentials. 

Health & Safety: 

• Monitor and report hazards. 

• Ensure compliance with safety procedures during evacuations and drills. 

Reporting: 

• Complete daily occurrence logs and incident reports. 

• Maintain records of inspections, patrols, and incidents. 

Key Skills and Attributes: 

• Strong observational skills and attention to detail. 

• Good communication and interpersonal skills. 

• Ability to stay calm under pressure and handle conflict professionally. 

• Physical fitness and the ability to be on foot for extended periods. 

• Basic computer skills (for CCTV, report writing, etc.). 

Qualifications and Requirements: 

• Valid SIA (Security Industry Authority) licence (UK-specific; equivalent in other countries). 

• Previous experience in a security role is preferred. 

• First Aid certification (desirable). 

• DBS/Criminal background check clearance (depending on jurisdiction). 

• Knowledge of emergency procedures and health & safety regulations. 

Typical Shift Patterns: 

• May include day and night shifts, weekends, and holidays. 

• Rotating shifts depending on operational needs. 

Benefits

We’re proud to offer a great range of benefits including:

• 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home
• Mental Health support and Life Event Counseling
• Get Fit Programme
• Financial and legal support
• Cycle to work scheme
• Access Perks at Work, our innovative employee app where you can find:

• Perks: discounts, gift cards, cashback, and exclusive offers
• Life: Search for resources and tools on topics ranging from family and life to health, money and work
• Support: Online chat or telephone service for urgent support in a crisis

For more information about ABM’s benefits, visit our careers page

ABOUT US

ABM is one of the world’s largest providers of integrated facility services. A driving force for a cleaner, healthier, and more sustainable world, ABM provides essential services that improve the spaces and places that matter most. ABM offers a comprehensive array of facility services that includes cleaning, engineering, parking, electrical & lighting, energy solutions, HVAC & mechanical, security, and mission critical solutions. ABM delivers these custom facility solutions to properties across a wide range of industries – from commercial office buildings to schools, airports, hospitals, data centres, manufacturing plants and distribution centres, entertainment venues and more. In the UK we’re proud to service icon sites across the country with more than 10,000 team members. For more information, visit .

ABM are committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief. We are proud members of the Armed Forces Covenant Employer Recognition Scheme.

Peter Cox Customer Service Adviser

£22,500 basic & bonus opportunities

Monday to Friday

Shift Patterns: 8.30 am- 4.30 pm / 9.00 am -5.00 pm / 10.00 am - 6.00 pm

Glasgow - Hybrid Working - home and office-based (2 days in the Office and 3 at home)

Peter Cox provides homes and businesses across the UK with the very best in property preservation and property maintenance. We provide expert advice and treatment in things such as structural repair work, damp proofing and structural waterproofing, as well as dealing with things such as woodworm, wet rot and dry rot issues. We work with both residential and commercial customers all over Britain and also provide pre-purchase surveys for potential homebuyers.

Due to growth, we are now seeking a full-time Customer Service Adviser in our Glasgow Branch

The day-to-day job includes:

• Survey Booking and Administration
• Daily PC use to produce and update documents
• Surveyor Diary Management
• Answering telephone calls
• Updating the database & collecting marketing information
• Maintenance of records and filing
• Arranging development calls for surveyors

Requirements

Successful candidates will have:

• Good telephone manner and communication skills
• Previous administrative experience
• Good attention to detail
• Good organisational and time management skills
• Excellent PC skills
• A “can do” attitude

Benefits

In return, you will receive;

• 28 days annual leave
• An excellent opportunity to progress and shine in a friendly and ambitious working environment.
• Training and development opportunities
• Company Pension
• Childcare vouchers

Rentokil Initial are an equal opportunities employer and are committed to creating a diverse working environment. To find out how we process your data view our privacy policy here:

Wise Property Care

Customer Service Advisor

Salary - £22,500 basic & bonus opportunities

Monday to Friday

Shift Patterns: 8.00am- 4.00 pm / 9.00 am -5.00 pm

Barrhead - Office Based

Wise Property Care provides homes and businesses across the UK with the very best in property preservation and property maintenance. We provide expert advice and treatment in things such as structural repair work, damp proofing and structural waterproofing, as well as dealing with things such as woodworm, wet rot and dry rot issues. We work with both residential and commercial customers all over Britain and also provide pre-purchase surveys for potential homebuyers.

Due to growth, we are now seeking a full-time Customer Service Adviser in our Barrhead Branch

The day-to-day job includes:

• Survey Booking and Administration
• Daily PC use to produce and update documents
• Surveyor Diary Management
• Answering telephone calls
• Updating the database & collecting marketing information
• Maintenance of records and filing
• Arranging development calls for surveyors

Requirements

Successful candidates will have:

• Good telephone manner and communication skills
• Previous administrative experience
• Good attention to detail
• Good organisational and time management skills
• Excellent PC skills
• A “can do” attitude

Benefits

In return, you will receive;

• 28 days annual leave
• An excellent opportunity to progress and shine in a friendly and ambitious working environment.
• Training and development opportunities
• Company Pension

Rentokil Initial are an equal opportunities employer and are committed to creating a diverse working environment. To find out how we process your data view our privacy policy here: