1469 Customer Service jobs in Bath

Role: Call Centre Advisor
Hours: Monday - Friday (Shift work between the hours of 8:00 - 20:00) 35 Hours Per Week
Expectation to work one weekend day alternatively
Salary: 26,736.53 OTE of 34,000.00
Location: Bristol Fully Office Working Role

Are you an experienced in customer service? Experienced in working in a target driven role?

Do you value working for a great company, with a fantastic commission scheme and potential to progress within the business?

If so this Call Centre Advisor is for you! Great training and clear career progression

CCA Recruitment are on the lookout for a Customer Service Advisor to work in our clients Retentions team. Our Client one of the UKs leading Insurance Companies. Start date for this role is Monday 1st September.

As a Call Centre Advisor you will be tasked with retaining and renewing customers memberships at the best price for them. You'll have accountability for meeting and exceeding targets set by the wider business to ensure the continued growth of the company on their journey to be number one within their sector.

We are looking for Call Centre Advisors :

• People who enjoy talking to customers
• Are self-motivated and passionate about finding the right outcomes for customers
• Have a desire to deliver a first-class customer experience
• Have previous experience working within a sales focused environment and can demonstrate excellent customer service.

The company offer great benefits also -

• Bonus scheme with additional earning potential up to 22% OTE monthly
• Competitive rewards package
• Flexible shifts and working hour patterns
• A first-class, comprehensive training programme to enhance your skills and behaviours to ensure you become a great advisor!
• A fantastic career framework, with solid support and a clear plan, allowing everyone to progress within this ever-growing business.

If this sounds like the role for you and you would like to find out more then please apply today to be considered for this incredible Customer Service Advisor opportunity.

The start date is the 1st September but interviewing now!

Disclaimer

CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting your CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, and all telephone calls may be recorded for training and auditing purposes, your personal data will be held on our secure internal CRM system indefinitely. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time. Following a period of 10 years inactivity your CV will be deleted permanently from our database.

This electronic message may contain proprietary and confidential information. The information is intended to be for the use of the individual(s) or entity(ies) named above. If you are not the intended recipient or authorised to receive this e-mail for the intended recipient, you may not use, copy, disclose or distribute to anyone this message or any information contained in this message. If you have received this electronic message in error, please notify me by replying to this e-mail.

Role: Call Centre Advisor
Hours: Monday - Friday (Shift work between the hours of 8:00 - 20:00) 35 Hours Per Week
Expectation to work one weekend day alternatively
Salary: 26,736.53 OTE of 34,000.00
Location: Bristol Fully Office Working Role

Are you an experienced in customer service? Experienced in working in a target driven role?

Do you value working for a great company, with a fantastic commission scheme and potential to progress within the business?

If so this Call Centre Advisor is for you! Great training and clear career progression

CCA Recruitment are on the lookout for a Customer Service Advisor to work in our clients Retentions team. Our Client one of the UKs leading Insurance Companies. Start date for this role is Monday 1st September.

As a Call Centre Advisor you will be tasked with retaining and renewing customers memberships at the best price for them. You'll have accountability for meeting and exceeding targets set by the wider business to ensure the continued growth of the company on their journey to be number one within their sector.

We are looking for Call Centre Advisors :

• People who enjoy talking to customers
• Are self-motivated and passionate about finding the right outcomes for customers
• Have a desire to deliver a first-class customer experience
• Have previous experience working within a sales focused environment and can demonstrate excellent customer service.

The company offer great benefits also -

• Bonus scheme with additional earning potential up to 22% OTE monthly
• Competitive rewards package
• Flexible shifts and working hour patterns
• A first-class, comprehensive training programme to enhance your skills and behaviours to ensure you become a great advisor!
• A fantastic career framework, with solid support and a clear plan, allowing everyone to progress within this ever-growing business.

If this sounds like the role for you and you would like to find out more then please apply today to be considered for this incredible Customer Service Advisor opportunity.

The start date is the 1st September but interviewing now!

Disclaimer

CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting your CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, and all telephone calls may be recorded for training and auditing purposes, your personal data will be held on our secure internal CRM system indefinitely. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time. Following a period of 10 years inactivity your CV will be deleted permanently from our database.

This electronic message may contain proprietary and confidential information. The information is intended to be for the use of the individual(s) or entity(ies) named above. If you are not the intended recipient or authorised to receive this e-mail for the intended recipient, you may not use, copy, disclose or distribute to anyone this message or any information contained in this message. If you have received this electronic message in error, please notify me by replying to this e-mail.

Customer service Manager

32,000 to 35,000 per annum, Permanent, Full-time 40 hours per week Monday to Friday, Flexible start and Finish times, BS15 Kingswood Bristol, Pension, Bonus, Free Lunch, Parking and Holidays

A leading manufacturing business who are currently seeking a customer service manager to join an expanding business. Established business of 40 years, offering stability and future progressive opportunities that will see you develop. Working and leading a team of 3, having close working relationships with further departments, this customer service manager opportunity will see you :

• Leading the customer services team to deliver exceptional customer services to clients
• Oversee all aspects of customer services operations
• Drive continuous improvements within the department
• Ensuring that customer services standards are upheld,, KPIS are met and process's within the team are upheld
• General department reporting for senior management
• Managing escalated customer queries and resolving

The successful customer service manager will have a need to hold :

• Team Leadership experience in supporting, leading, developing and being a mentor to a customer services team
• Customer services excellence focused
• Experienced in performance monitoring
• Process improvement experienced
• E-commerce platforms experience would be beneficial
• Holding ERP and CRM systems user experience

This customer service manager role would be the ideal role for someone who has worked as a customer services team leader, customer services manager or within a senior customer services role. If you are looking for an opportunity to grow, an opportunity to step up in your career or continue at a managers level, don't miss out on this fantastic opportunity.

This is an exciting opportunity to join a team orientated business with continued drive to further grow. As the customer service manager, you will gain the opportunity to feel valued for your contributions to the business which will also bring you further rewards.

Benefits include :

• Fantastic salary of 32,000 to 35,000 per annum
• Full time working hours
• Free Lunch, daily
• Profit Share Bonus
• 23 days Holiday plus Bank Holidays
• On site Parking with free electric car charging
• No bank holidays, No weekends
• Modern office Environment

Apply for your immediate consideration or call for further information on (phone number removed) or (phone number removed).

You can also apply directly to (url removed)

Travail Employment Group Ltd is acting as an Employment Agency in relation to this vacancy.

Customer service Manager

32,000 to 35,000 per annum, Permanent, Full-time 40 hours per week Monday to Friday, Flexible start and Finish times, BS15 Kingswood Bristol, Pension, Bonus, Free Lunch, Parking and Holidays

A leading manufacturing business who are currently seeking a customer service manager to join an expanding business. Established business of 40 years, offering stability and future progressive opportunities that will see you develop. Working and leading a team of 3, having close working relationships with further departments, this customer service manager opportunity will see you :

• Leading the customer services team to deliver exceptional customer services to clients
• Oversee all aspects of customer services operations
• Drive continuous improvements within the department
• Ensuring that customer services standards are upheld,, KPIS are met and process's within the team are upheld
• General department reporting for senior management
• Managing escalated customer queries and resolving

The successful customer service manager will have a need to hold :

• Team Leadership experience in supporting, leading, developing and being a mentor to a customer services team
• Customer services excellence focused
• Experienced in performance monitoring
• Process improvement experienced
• E-commerce platforms experience would be beneficial
• Holding ERP and CRM systems user experience

This customer service manager role would be the ideal role for someone who has worked as a customer services team leader, customer services manager or within a senior customer services role. If you are looking for an opportunity to grow, an opportunity to step up in your career or continue at a managers level, don't miss out on this fantastic opportunity.

This is an exciting opportunity to join a team orientated business with continued drive to further grow. As the customer service manager, you will gain the opportunity to feel valued for your contributions to the business which will also bring you further rewards.

Benefits include :

• Fantastic salary of 32,000 to 35,000 per annum
• Full time working hours
• Free Lunch, daily
• Profit Share Bonus
• 23 days Holiday plus Bank Holidays
• On site Parking with free electric car charging
• No bank holidays, No weekends
• Modern office Environment

Apply for your immediate consideration or call for further information on (phone number removed) or (phone number removed).

You can also apply directly to (url removed)

Travail Employment Group Ltd is acting as an Employment Agency in relation to this vacancy.

We are looking for a self-motivated Customer Service Advisor with a minimum of 1 years experience for an existing client based in Swindon to start immediately.

Our clients provides technical services to end users and schools across the UK and are looking for an enthusiastic self-driven confident customer service advisor to work alongside a busy team helping to provide exceptional service to clients via email and phone with enquiries and updates.

Details:

• Role:  Customer Service Advisor
li>Pay Rate:  £12.21 ph < i>Location:  Swindon (on bus route) li>Hours:  9am - 5pm. Monday - Friday

Responsibilities:

· Booking/updating service requests onto our call management system.

· Contacting customers i.e. end users, Schools, Universities and couriers.

· Arrange the collection and returns of equipment/devices.

· Managing customer enquiries and expectations.

· Liaising with couriers & other 3rd parties.

· Communicating statuses back and forth with internal service support team who manage the customer accounts.

Requirements:

· Previous experience in customer service facing role (1 year)

· Strong communication skills, both verbal and written.

· Ability to analyze customer needs and provide appropriate solutions.

· Proficiency in using CRM systems.

· Excellent problem-solving skills

· Attention to detail.

· Ability to work at pace under pressure in a busy team environment

£12.36 per hour

Monday to Friday 9am-5pm

Office based in Bradley Stoke

ASAP start

Ongoing temporary role

We are currently recruiting for a Customer Service Advisor to work for RAC based at their office in Bradley Stoke. The office has a large, free car park and excellent public transport links. In this role of customer service advisor, you will be taking inbound calls from RAC members looking to obtain a certificate to drive abroad.

-Inbound customer service calls

-Taking details from customers about their order

-Processing details and creating driving certificate to send to the customer

INDCCP

Call Centre Advisor

• Answering inbound calls to book appointments
• Calling Customers to book appointments
• To ensure that all customer communication, both verbal and written, is of the highest standard at all times
• Recording and logging all correspondence and updating and maintaining a database

Person Specification

• Must have a confident, professional telephone manner
• Previous experience of a similar role
• IT literate with accurate data entry skills
• Ability to work as part of a team to achieve team goals

This role will be working on average 40 hours per week between 8am and 6pm and will include weekend on a rota basis

By applying for this role you give permission for Purely Recruitment to submit your personal information contained within your CV or any other relevant information provided in order for the prospective employer to review your application for the specific role applied for. Purely recruitment will not submit or use your personal information for any other purposes other than for searching for alternative employment.

Your new company
National business based in Wiltshire based near Blagrove

Your new role

• Act as the first point of contact for all internal and external customers via telephone, email and written correspondence
• Deliver quotes in a timely and accurate manner for the full range of products, including ensuring alignment with KPIs and SLAs
• Be able to deal with the process of signing contract documents in the system and be able to handle payment of vehicle records, including maintaining system and other company records
• Experience in administration - you'll need to accurately produce all contractual documents for financial products in line with company procedures
• Manage approved requests for any contractual changes, including early settlement, terminations and insurance losses and ensuring that system records and tracker spreadsheets accurately reflect these updates
• Manage the end-to-end lease process for all vehicles, including customer communication to ensure returns and/or terminations as needed.
  
  

What you'll need to succeed

• Customer focussed - enthusiastic about delivering an exceptional service through proactive communication.
• Organised - able to simultaneously track and progress in multiple cases.
• Diligent - accurately conduct a range of administrative duties.
• Team player - work as part of a team, supporting one another to ensure our customers receive a fantastic service.
• Solutions orientated - the desire to overcome hurdles and the ability to identify solutions.
  
  

What you'll get in return

• Agile working
• Enhanced parental leave
• Eligibility to annual bonus scheme
• Access to a fantastic loan car scheme
• 27 days annual leave plus bank holidays
• Competitive pension
• 4x basic salary life assurance
  
  

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

Customer Service Administrator / Sales Support Executive
Trowbridge
12.50 - 13.70 per hour depending on experience

We are looking for an organised and outgoing individual to work as a Customer Service Administrator / Sales Support Executive, within a varied and fast paced role. With excellent customer service skills and accurate administrative ability, you will be supporting sales staff with a wide range of duties.

This is a role where each day can bring a fresh challenge, tasks will differ dependent upon customer requirements and your role will play an integral part in the teams success.

Duties will include, but will not be limited to:

- Handling incoming telephone enquiries
- Assisting with marketing including social media
- Maintaining internal databases
- Ensuring office stationery supplies are maintained
- Assisting with customer account management
- Data entry
- Managing an accurate filing system for company paperwork

This is a great role for someone who loves being organised. Although there will be certain standardised processes to follow, you can really make some of this role your own and we welcome new ideas.

If you have previous experience in customer services, sales support or administration, have great IT skills, an excellent telephone manner and a creative flair, then we may have the opportunity for you.

Salary will be dependent upon experience. No evening or weekend work and an early Friday finish.

For immediate consideration and further information, please apply.

Travail Employment Group Ltd is acting as an Employment Agency in relation to this vacancy.