What Jobs are available for Customer Service in Bath?

• Between 32-38,000 per annum plus potential bonuses
• 40-hour week Monday to Saturday with alternate weekend working discussed further on application.
• Opportunity for hybrid working arrangement.
• Fantastic long-term career prospects with a significantly expanding company where you have a genuine role in their growth and development.

• Manage and respond to customer queries, feedback, and complaints in line with company policy.
• Maintain and execute the warranty process. Registering vehicles, processing claims, and coordinatingwith warranty providers.
• Monitor and manage online reviews across Google, AutoTrader, and other platforms; ensure timely andprofessional responses.
• Maintain accurate records of all customer interactions, warranty claims, and complaint resolutions.
• Support the finance and compliance teams with documentation and reporting for FCA/Consumer Duty compliance.
• Update CRM systems and manage customer data accurately.
• Prepare vehicle handover documentation and coordinate delivery or collection as required.
• Assist with customer follow-up to encourage positive reviews and repeat business.
• Provide weekly reports on customer satisfaction, complaints, and warranty activity.

• Between 32-38,000 per annum, pending experience.
• Bonus opportunities linked to reviews, complaint resolutions, and warranty performance.
• 28 days annual holiday allowance.
• Opportunity for a hybrid working arrangement, discussed further on application.
• State-of-the-art working environment in a brand new purpose-built showroom.
• Full in-house training provided.
• Company pension scheme.
• Staff vehicles purchase discount scheme.
• Fantastic long-term career prospects with a significantly expanding company where you have a genuine role in their growth and development.
• 40-hour week, Monday to Saturday with alternate weekend working shifts.

• Between £32-38,000 per annum plus potential bonuses
• 40-hour week Monday to Saturday with alternate weekend working discussed further on application.
• Opportunity for hybrid working arrangement.
• Fantastic long-term career prospects with a significantly expanding company where you have a genuine role in their growth and development. 

• Manage and respond to customer queries, feedback, and complaints in line with company policy.
• Maintain and execute the warranty process. Registering vehicles, processing claims, and coordinating with warranty providers.
• Monitor and manage online reviews across Google, AutoTrader, and other platforms; ensure timely and professional responses.
• Maintain accurate records of all customer interactions, warranty claims, and complaint resolutions.
• Support the finance and compliance teams with documentation and reporting for FCA/Consumer Duty compliance.
• Update CRM systems and manage customer data accurately.
• Prepare vehicle handover documentation and coordinate delivery or collection as required.
• Assist with customer follow-up to encourage positive reviews and repeat business.
• Provide weekly reports on customer satisfaction, complaints, and warranty activity.

• Between £32-38,000 per annum, pending experience. 
• Bonus opportunities linked to reviews, complaint resolutions, and warranty performance. 
• 28 days annual holiday allowance.
• Opportunity for a hybrid working arrangement, discussed further on application. 
• State-of-the-art working environment in a brand new purpose-built showroom. 
• Full in-house training provided.
• Company pension scheme.
• Staff vehicles purchase discount scheme. 
• Fantastic long-term career prospects with a significantly expanding company where you have a genuine role in their growth and development. 
• 40-hour week, Monday to Saturday with alternate weekend working shifts. 

• Management of the customer service department to ensure high standards of client satisfaction
• Overseeing a diverse portfolio of Key Accounts and clients   
• Supervision of a team including reviews, development, coaching and training  
• Involvement with invoicing, pricing and more complex customer service issues  
• Collaboration with a number of other departments

• Exceptional customer service / account management experience
• Proven track record within a similar role from a production or engineering background 
• Experience working with a technical product range
• Strong staff management skills including training and mentoring
• Great attention to detail, numeracy skills and the ability to lead by example
• Excellent communication skills as you will be dealing with a variety of internal departments and clients

• Competitive salary
• Full time Monday to Friday
• Generous benefits package including 25 days holiday plus BHs and health cover
• The opportunity to join a collaborative environment that values both technical and interpersonal excellence
• *Please note 100% office based*

Customer Service Administrator
12.73 per hour + holiday
Corsham, Wiltshire
4 week Temporary Assignment

Do you have previous customer service experience? Are you immediately available? If the answer is YES, then this could be the temporary position you have been looking for!

Working in partnership with my client, we are looking to recruit a proficient and engaging Customer Service Administrator to join their growing team in Corsham. You will be the main point of contact for customers ensuring a first-class service is provided at all times.

Duties:

• Contacting customers to arrange deliveries
• Resolve customer queries via telephone and email
• Liaise with 3rd party logistics
• Schedule appointments
• Update and maintain electronic records and documentation
• Liaise with outside organisations
• Ensure all documentation is accurate and correct
• General administration

Person Specification:

• Previous customer service experience is essential
• Excellent communication and organisational skills
• Professional and personable telephone manner
• Able to build rapport quickly
• Sound knowledge of Microsoft Office
• Able to work well under pressure and to tight timescales

Hours of work will be Monday to Friday 8am - 4.30pm (week 1), then 10am - 6.30pm (week 2).

This role will start immediately, therefore, candidates must be immediately available. Due to the client's location, having your own transport would be beneficial.

Successful candidates will be contacted within 7 working days of their applications. should you not hear from us within this time, please assume that your application was unsuccessful.

Customer Service Executive
13.00 - 14.00 per hour + holiday
Devizes, Wiltshire
Temporary Assignment for 4 weeks

Do you have previous customer service experience? Do you enjoy liaising with customers and can build rapport quickly If so, then we would love to hear from you!

Our prestigious client is currently requiring an experienced temporary Customer Service Executive to join their well-established but growing team in Devizes. You will be supporting the team, ensuring the highest level of customer service is given to existing customers.

Key Responsibilities:

• Engaging with existing customers
• Identifying customers' needs and upcoming projects
• Generating opportunities to pass on to the Sales team
• Updating and maintaining the in-house CRM

Person specification:

• Previous experience within a similar position
• Able to work within a small but busy team
• Excellent telephone manner
• Methodical, logical and organised approach
• Sound knowledge of Microsoft Office

Hours of work will be Monday to Friday 8am - 5pm, and will be 100% office-based.

There is free on-site parking for the successful candidate.

This is a great opportunity to join a niche and well-respected client in the Devizes area. The successful candidate will be joining a dedicated team where you will receive excellent training and support.

This role will start shortly; therefore, candidates must be immediately available. Due to the client's location, having your own transport would be beneficial.

Successful candidates will be contacted within 7 working days of their applications. should you not hear from us within this time, please assume that your application was unsuccessful.

Location: Bristol
Salary: £25,396.80 per annum
Hours: 40 hours per week – Monday to Friday, 8:00am to 5:00pm (1-hour unpaid lunch break)
Contract: Full-Time, Permanent

• 22 days holiday plus bank holidays

• Discretionary annual bonus

• Life cover (2x annual salary)

• Company contributory pension scheme

• Cycle to Work Scheme

• Employee Assistance Programme

• Eye-care scheme

• Retail discounts

• Free on-site parking

• Full training provided

• Saturday morning work on a rota basis, paid at overtime rate

A great opportunity has arisen for an experienced Customer Service Advisor to join a busy, friendly team at a well-established fuel and lubricant distribution depot.

This is a fast-paced, office-based role handling inbound customer calls, processing orders, and ensuring every customer receives exceptional service.

• Answer incoming calls and emails from customers to take and process fuel orders

• Accurately input and update information on internal systems

• Process card payments efficiently and securely

• Liaise with third-party suppliers to arrange and confirm orders

• Prepare and submit invoices, including proof of delivery

• Chase outstanding invoices for the accounts payable department

• Maintain pricing and account information accurately

• Communicate with the credit control department regarding credit limits and orders on hold

• Ensure data accuracy and minimise the need for credit notes

• Adhere to GDPR and company policies at all times

• Support colleagues and assist with additional duties when required

• Experience in a similar customer service or office-based role (essential)

• Confident handling inbound calls (essential)

• Excellent communication and administrative skills

• IT literate with strong attention to detail

• Able to work effectively under pressure and on your own initiative

• Good organisational and time-management skills

• Professional, team-oriented, and dependable

• Awareness of GDPR and a commitment to confidentiality

• Positive and proactive approach to work

If you’re reliable, organised, and enjoy delivering excellent customer service in a busy environment, this could be the ideal opportunity for you.

Apply today to take the next step in your career as a Customer Service Advisor.

Customer Service Administrator - Nationwide Service Provider – Avonmouth, Bristol – Salary: £25,500 - £29,000 + 20 days holiday + bank + pension + life assurance

• Do you have previous experience of working within a customer service administration, customer operations or customer support role?
• Would you describe yourself as being highly organised, methodical with a strong attention to detail?
• Do you have strong communication / customer service skills and the ability to liaise with people at all levels including customers?
• Are you looking to join a business who truly care for, nurture and develop their people?

If so, then this could well be the role that you are looking for so read on………

A nationwide service provider to the vehicle fleet industry with an enviable reputation spanning 50 years is now looking for a Customer Service Administrator to join their service administration team based at their regional depot in Avonmouth, Bristol.

As Customer Service Administrator you will be part of a small close knit team and will be responsible for dealing with service requests, orders and enquiries from customers; allocating service and breakdown calls to the mobile service team to meet customer requirements; keeping customers updated on any delays or issues that impact their bookings as well as processing all of the relevant documentation as required ensuring all inputted data is correct and up to date.   

You will demonstrate strong written and verbal communication skills; be able to interface with people at all levels and be IT proficient and be familiar with Microsoft Word, Outlook and Excel.

You will be working for a business who truly care for, nurture and develop their people with proof of family members across 3 generations working for the business.