4 Customer Service jobs in Bude

Customer Service Advisor (Sales and Distribution)

Do you have a passion for working with people? Are you based in the Okehampton area?

Jewson a leading building materials distributor in Northern Europe, is looking for a Customer Service Advisor (Sales and Distribution) who's as passionate about great service as we are.

We provide a fulfilling and enjoyable work environment with ample opportunities for career growth.

At Jewson, part of Stark UK , we believe that our greatest asset is our people We're not just a team; we're a vibrant community driven by decency, passion, and pride in everything we do. We are committed to creating a dynamic workplace where everyone can thrive and unleash their full potential. If you're looking for a place where your ideas are not just welcomed but celebrated, you've found your home We are looking for a Customer Service Advisor (Sales and Distribution) to join the team at our Okehampton branch.

What you'll be doing:

• Acknowledge every customer, ascertain their needs and wow them with quick and efficient service

• Ask open questions to build strong relationships and understand our customers current and future requirements so we can support all their needs

• Maintain excellent standards across the counter, shop floor and yard.

• Adhere to all company practice and policy, especially in relation to health and safety, compliance and business controls

• Provide advice on products and services with particular attention to cross-selling packages and services such as Build Aviator and Tool Hire

• Understand our approach to pricing and be able to communicate credible prices

• Support business initiatives to increase sales, margin & service as required

• Continually develop your knowledge of core and specialist product lines to meet customer needs

Working hours are 44.5 hours per week

07:30 – 17:00 Monday to Friday & every other Saturday morning 8:00 – 12:00

Location: Okehampton, EX20 1BE

What We're Looking For

• Customer Service - High levels of customer satisfaction with frequently returning customers and growing live accounts

• Enthusiasm - You radiate positivity and possess an unyielding passion for the merchant world.

• Decency - You embody honesty and integrity, contributing to a workplace built on respect and ethics

• Team Spirit - You thrive in collaborative settings, believing that together we can achieve greatness.

• Pride - You take pride in your work and are dedicated to producing top-notch results.

Why Choose Us?

At Jewson, we're proud to be part of STARK Building Materials UK and dedicated to providing top-quality products and exceptional service to our customers. We're a friendly and collaborative team, passionate about what we do and committed to doing it well.

If you're ready to take your career to the next level and join a team that is dedicated to providing great service, we want to hear from you. Apply today

What's in it for you:

• Discretionary bonus
• A wide range of voluntary benefits including holiday buying, discounted gym membership, car salary sacrifice scheme, Cycle2Work, Benenden Healthcare and more.
• Access to a wealth of health and wellbeing services including access to online GP appointments and mental health support
• Generous employee discounts
• Access to discounts with hundreds of your favourite high street and online retailers
• Retirement savings plan
• Life assurance
• Enhanced maternity/paternity/adoption leave for anyone expecting or adopting a child

What's next…

If your application is successful, our in-house recruitment team will be in touch to arrange an interview and to answer any initial questions you have.

Where a role is advertised as full-time, we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.

Stark Building Materials UK is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis.

Are you ready to elevate your career and join a team that is passionate about delivering exceptional service? We can't wait to hear from you

Company Overview

Aspects Holidays, established in St Ives in 1989, is a family-owned, leading holiday letting agency in Cornwall. We are dedicated to providing exceptional customer service and helping property owners maximise bookings while minimising the operational burden. Our friendly team, stretched across the length of the county, works closely with owners and guests to maintain our reputation for excellence.

Job Title: Property and Customer Support – Bude

Salary: From £25,077 per year (plus profit share)

Location: Bude office (interviews at Hayle HQ)

Hours: Full-time, 37.5 hours per week over 5 days (including most Saturdays). The role may include rota'ed late shifts during peak periods.

About the Role:

We're looking for a dedicated and proactive Property and Customer Support team member to assist in our Bude office. You'll play a key role in supporting our Property Manager and the wider team, helping ensure our portfolio of holiday homes is well managed and our owners and guests receive excellent service.

This role involves an element of lone working, so you'll need to take initiative and manage tasks independently at times. You'll also have regular interaction with property owners, trades, and colleagues, ensuring you're always connected and supported.

Key Responsibilities:

• Collate necessary documents for both new and existing properties.
• Liaise with property owners, guests, and local trades.
• Support our sister company with linen and housekeeping enquiries.
• Assist with administrative and operational tasks to keep the Bude portfolio running smoothly.

About You:

We're looking for someone with:

• Professionalism, initiative, and the ability to manage tasks effectively.
• Excellent communication skills, both verbal and written.
• Strong IT skills, including confidence using Outlook, Excel and other online systems to manage records and communications.
• Enthusiasm, commitment, and a friendly, approachable manner.
• Ability to work effectively as part of a team while also taking ownership of individual tasks.
• Full UK driving licence.
• Previous experience within holiday lettings or property management is advantageous but not essential.

Benefits:

• 33 days annual leave (including bank holidays) + your birthday off.
• Company performance-related bonus scheme (approx. £,660 per annum).
• Enhanced pension contributions.
• Life insurance policy.
• Discounts across our full property portfolio.
• Employee Assistance Programme.
• Office perks and team events.
• Volunteer days to give back to the local community or support green initiatives.
• Family-friendly policies, including enhanced maternity/paternity leave.
• Cycle-to-work scheme and long service rewards.

Diversity & Inclusion:

We are committed to equality, diversity, and inclusivity, and we welcome applications from candidates of all backgrounds, abilities, and beliefs.

How to Apply:

Please submit a full CV and a covering letter to Amy Sparkes, Regional Manager, explaining your interest in the role by Friday 26th September.

Job Types: Full-time, Permanent

Pay: 5,077.00 per year

Benefits:

• Company events
• Company pension
• Cycle to work scheme
• Employee discount
• Enhanced maternity leave
• Enhanced paternity leave
• Free parking
• Life insurance
• Paid volunteer time
• Profit sharing
• Referral programme
• Sick pay

Work Location: In person

The role: We are seeking a dynamic and outgoing individual to join our vibrant estate agency team in Bude as a full-time, office-based Customer Support and Sales Progression professional. This role is integral to ensuring our customers' experience is nothing short of exceptional. You will be at the forefront of handling customer service enquiries, maintaining impeccable phone etiquette, and enhancing overall customer satisfaction on a daily basis.

The ideal candidate: We are looking for someone with a sparkling personality who enjoys engaging and connecting with people. You should be presentable and possess strong customer service and communication skills. The ability to thrive under pressure, coupled with a methodical approach and keen attention to detail, is essential. Being computer literate is a prerequisite. Whilst prior experience in customer service and the property industry is advantageous, it is not essential as comprehensive training will be provided.

Key Responsibilities:

• Communicate efficiently with vendors, purchasers and solicitors to ensure smooth transaction progression

• Ensure customer service experiences are of the highest standard, including adept problem-solving and conflict resolution

• Effectively manage diaries

• Utilise our database to accurately record information

• Handle general administration tasks such as filing, photocopying, and mailing.

Organisation and attention to detail are paramount in this role.

Working Hours: 8.45am to 5.30pm Monday to Friday (with 60 minutes lunch break daily)

Closing date for applications to be received: 17th November 2025

Job Types: Full-time, Permanent

Benefits:

• Company pension

Ability to commute/relocate:

• Bude: reliably commute or plan to relocate before starting work (required)

Experience:

• property industry: 1 year (preferred)
• Customer service: 1 year (required)

Licence/Certification:

• Driving Licence (required)

Work Location: In person