1041 Customer Service jobs in Chipping Norton

Customer Service Advisor 

Our client is a recognised global leader for the supply of equipment and services across the Logistics Industry and retail sector.

As Customer Service Executive, you will act for a nominated customer and manage allocated accounts ensuring delivery of goods and services to optimise quality of service, business growth and high levels of customer satisfaction.

You will be responsible for providing an end-to-end service from taking requests from customers for product or service, to co-ordinating the activities of the all internal resource to deliver the customers solution on time and to expectation.

Package includes

Salary £25 to £27k, yearly bonus, additional leave, bike to work scheme, company events, company pension, on-site parking, store discounts, wellness programmes.

Your duties

• To forecast, manage and control reasonable and appropriate levels of equipment stock availability using the company ERP system to plan demand.
• To ensure that customer stores are supplied with the correct equipment necessary for normal operational purposes and that budget spend is reported upon and managed effectively.
• To ensure that all aspects of our service delivery are aligned.
• Provide accurate commercial account data
• Collation, production and quality checking agreed KPI driven reports to support the overall smooth operation of the account
• Regular review of key business activity programmes
• To identify and build close business relationships with key decision-making personnel within the Customer.

Requirements

• Proven track record of relationship building with Customers and delivering great Customer Service
• Self-motivated, organised, calm, accurate, confident and a clear communicator.
•  Ability to be proactive in identifying customer needs and delivering new business opportunities within a Key Account.
• Ability to engage internal team support (Purchasing, Engineers, Distribution, Installation etc.) to satisfy customer needs
• Computer-literate with a good demonstrated level of competence with Excel and other Microsoft packages

INDL 

Customer Service Advisor – Hybrid (2 Days Remote)
Location: Warwick, Warwickshire
Salary: £24,576 per annum + Excellent Benefits
Job Type: Full-time, Permanent
Hours: Monday to Friday 830 am to 5 pm  (No weekends or late shifts)

Join a leading company that truly values its people

Are you passionate about delivering excellent customer service? We’re recruiting on behalf of a respected, forward-thinking employer in Warwick who is looking for a Customer Service Advisor to join their team.

This is an opportunity to develop your career in a supportive environment with structured training, career progression, and a genuine focus on employee wellbeing and work life balance.

What’s in it for you?

• Hybrid working – 2 days from home per week
• Private healthcare
• Critical illness and death-in-service cover
• Staff discounts & social events
• Free on-site parking
• Office near Warwick Parkway station and close to A46

What will you be doing as a Customer Service Advisor?

• Providing high-quality customer support via phone, email, live chat, and web queries
• Handling administrative tasks to support smooth customer experience
• Representing the brand with professionalism and empathy

What do you need to be successful as a Customer Service Advisor?

• Previous experience in customer service or a customer-facing role
• A friendly, can-do attitude and clear communication skills
• Confidence using Microsoft Office and navigating IT systems
• Able to reliably commute to Warwick for an 8:30 AM start on office days

Whether your experience comes from call centres, hospitality, retail, healthcare, or administration —if you love helping people, we want to hear from you.

Customer Service Supervisor

Cheltenham 

£30,000 DOE

Full Time, Permanent - Monday - Friday (occasional Saturday's during peak season)

Are you an experienced customer service professional ready to take the next step in your career? We’re recruiting a Customer Service Supervisor to join a growing business in Cheltenham. You’ll lead a small team, drive service excellence, and play a hands-on role in day-to-day operations.

• Lead, support, and motivate a customer service team

• Act as escalation point for complex queries and complaints

• Monitor response times and maintain service standards

• Provide direct support via phone, email, and live chat

• Liaise with suppliers/internal teams on order and stock issues

• Train, mentor, and develop team members

• Oversee payment processes and ensure customer satisfaction

• Proven customer service experience (leadership/supervisory experience ideal)

• Excellent written and verbal communication skills

• Confident handling escalations and solving problems

• Highly organised and detail-oriented

• Experience in retail or e-commerce is a bonus

• Generous annual leave

• Staff discount

• Company pension

• Free on-site parking

• Regular team events and socials

Ready to lead a team that puts the customer first? Apply today to Elliott @ RE Recruitment to learn more.

Please note: If you haven’t heard back within 5 working days, your application has been unsuccessful. RE Recruitment acts as an employment agency on behalf of the client.

COM1

Red Recruitment is recruiting for an immediately available temporary Customer Service Advisor to join our client, a premier outsourcing business located in Banbury.

You will be required to provide excellent customer service to customers and assist them with their billing queries.

Ideally, you will have exposure working within financial services.

Package for a Customer Service Advisor:

• Salary: 12.21 per hour
• Hours: Monday - Friday, 9am - 5.30pm
• Location: Banbury
• Start date: 18th August
• Contract type: Temporary, 4 weeks with the opportunity for this to extend

Key Responsibilities of a Customer Service Advisor:

• Providing clear and precise communication to customers
• Accurately and efficiently updating customer and billing details
• Raising operational and meter reading requests
• Replying to written, email and telephone queries

Key Skills and Experience of a Customer Service Advisor:

• Having a background in customer service is preferred
• You should have the ability to use your own initiative
• Excellent written and communication skills is required
• Aiming to provide a one-call resolution for customers

If you are interested in this position and are available to start work on Monday 18th August, please apply now!

Red Recruitment (Business)

Red Recruitment is recruiting a Customer Service Advisor in Banbury to join our client, a leading outsourcer who works with a number of well-known brands.

You will be working on a new campaign, assisting with inbound and outbound calls, and helping customers with their machine queries.

The hourly rate is 12.21 per hour and is a temporary position.

Benefits and Package for a Customer Service Advisor:

• Salary: 12.21 per hour
• Hours: Monday - Friday, 9am - 5.30pm
• Location: Banbury
• Contract Type: Temporary
• Start date: ASAP
• End date: 22nd August (after this date, there will be an opportunity to move to a different campaign within the business)

Key Responsibilities of a Customer Service Advisor:

• Answering inbound calls from customers and helping them with any maintenance queries for their pay point machines by reading a script
• Making warm outbound calls, providing upgrades for pay point machines
• Answering any emails
• Providing clear and precise communication to the customers

Key Skills and Experience of a Customer Service Advisor:

• Having previous customer service experience is preferred but not essential
• You should be customer-focused and be driven to help customers
• Excellent communication skills, both verbal and written, are required
• You should be friendly and be able to use your own initiative
• You will be required to read off a script for inbound calls, you should be comfortable with this

If you are interested in this position and are available to start right away, please apply now!

Red Recruitment (Business)

Job Title: Customer Service supervisor

Location: Abingdon- OX14 1DY
Type: Nov 26

Work mode: Onsite
Pay rate: 40k-45k

The position of Customer Services Supervisor is located at our Abingdon site and will lead a team dedicated to delivering exceptional customer experiences. Your primary responsibilities will include overseeing the daily operations of the team, ensuring seamless support services for our clients. You will focus on maintaining the highest standards of training and performance to guarantee a first-class service experience.

Your team will handle a wide range of customer service needs, providing comprehensive support and ensuring every interaction is managed efficiently, professionally, and with a customer-centric approach.

This job description will be reviewed periodically and is subject to change by management.

Responsibilities:

• Supervising and training a team of customer service specialists to ensure high performance and adherence to company policies and procedures
• Overseeing the daily output of the customer service team to ensure agreed targets and SLAs are met
• Creating, implementing and maintaining customer service processes and procedures to improve efficiency and customer satisfaction
• Monitoring and evaluating phone and email interactions to ensure a high quality of service
• Logging, investigating and resolving customer service issues and complaints as needed
• Managing day to day contact with third party laboratories and ensuring any issues are escalated via the Quality Management System
• Completing customer service analytics reports and using them to make actionable recommendations
• Supporting the business with change controls, audit actions and quality investigations where needed
• Any other duties as assigned to support the overall objectives of the team and organisation

Basic Qualifications | Education:

• Educated to National standards
• Background / experience in scientific environment desirable
• Ability to prioritise workload to meet deadlines
• Good Microsoft Office skills including Word, Excel, Power Point & Outlook

Competencies:

• Leadership: The ability to inspire and guide a team towards achieving high performance and meeting customer service goals
• Communication: Excellent verbal and written communication skills to effectively interact with both customers and team members
• Problem-Solving: The capability to quickly identify issues and implement effective solutions to resolve customer complaints and improve service processes
• Adaptability: The ability to adjust to changing situations and environments, ensuring the team can handle various customer service scenarios
• Analytical Skills: Proficiency in analysing data and metrics to make informed decisions and improve customer service operations

Randstad Business Support is acting as an Employment Business in relation to this vacancy.

Customer Service Team Leader

Cheltenham 

£30,000 DOE

Full Time, Permanent - Monday - Friday

Are you an experienced customer service professional ready to take the next step in your career? We’re recruiting a Customer Service Team Leader to join a growing business in Cheltenham. You’ll lead a small team, drive service excellence, and play a hands-on role in day-to-day operations.

• Lead, support, and motivate a customer service team

• Act as escalation point for complex queries and complaints

• Monitor response times and maintain service standards

• Provide direct support via phone, email, and live chat

• Liaise with suppliers/internal teams on order and stock issues

• Train, mentor, and develop team members

• Oversee payment processes and ensure customer satisfaction

• Proven customer service experience (leadership/supervisory experience ideal)

• Excellent written and verbal communication skills

• Confident handling escalations and solving problems

• Highly organised and detail-oriented

• Experience in retail or e-commerce is a bonus

• Generous annual leave

• Staff discount

• Company pension

• Free on-site parking

• Regular team events and socials

Ready to lead a team that puts the customer first? Apply today to Elliott @ RE Recruitment to learn more.

Please note: If you haven’t heard back within 5 working days, your application has been unsuccessful. RE Recruitment acts as an employment agency on behalf of the client.

COM1

My client, a house builder, are currently seeking a Customer Service Coordinator.

They will serve as the primary point of contact for customer inquiries and concerns.

They will manage and resolve customer complaints in a timely and professional manner.

The role with be based in Banbury.

The succesful candidate must have previous experience in a customer service or customer care role,within thehousing sector.

As Customer Service Administrator you will be working as part of a supportive team who deliver first class service to their customers. The role is full time and permanent working onsite in their modern, open plan Brackley office. The company have been established since 2010 and has grown to over 300 locations. Hours are Monday to Friday 8.30 am to 5.00 pm and offering a starting salary of up to £.

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