1301 Customer Service jobs in Cirencester

Customer Service Advisor – Join a Growing Fintech Team!

Location: Home-based (UK)

Salary: £24,000 - £26,000 dependent on experience

Benefits – 25 days + Bank Holidays, laptop, phone, flexible working, work from home, supportive team with a positive culture, exciting growing company

Our Client

Our client own and run two leading fintech platforms, widely recognised as best-in-class within the Home Improvements sector. Their mission is to expand into new verticals such as Dentistry and Home Furnishings, becoming the go-to fintech platform across multiple industries.

They partner with some of the UK’s top banks, helping retailers offer finance seamlessly to their customers. Everything they do is powered in-house, giving us agility, quality, and an award-winning customer experience (with a 4.8 star Google rating!).

The role

Our client is looking for an Operations Assistant/Customer Service Advisor to join a growing team and play a vital role in delivering exceptional service to their partners and customers. You’ll be the first point of contact, resolving queries, building relationships, and making sure everything runs smoothly behind the scenes.

This is a fantastic opportunity for someone who thrives in an environment that focuses on proving first-class customer service, enjoys problem-solving, and wants to grow within an ambitious fintech company.

What you’ll do

• Be the first point of contact for partners and customers via email, phone, and IM
• Build and strengthen relationships with our retail partners
• Help partners maximise use of our platform to drive business growth
• Ensure smooth daily payments to retailers in line with SLAs
• Manage retailer onboarding (full training provided)
• Handle complaints with professionalism and care
• Ensure retailers follow processes and procedures
• Support with FCA compliance (training provided)
• Provide ad hoc reporting and insights as needed

What they’re looking for

• A natural relationship builder who enjoys working with people
• Highly organised, able to prioritise, and thrives under pressure
• Strong communication skills – written, verbal, and presentation
• Confident problem-solver with attention to detail
• Resilient, proactive, and able to manage your own workload
• Experience in customer service, operations, or fintech/finance (preferred but not essential)

Why join?

• Work from home with a supportive and collaborative team
• Be part of a fast-growing fintech business with exciting expansion plans
• Full training and development opportunities
• Make a real impact in a company where agility and innovation come first

Ready to grow your career in fintech? Apply today and be part of our clients' journey to change the way industries offer finance.

Customer Service Advisor – Full Time
Salary: £25,396.80 per annum
Location: The Oil Depot, Spinnaker Road, Hempsted, Gloucester, GL2 5FD

“Be the first voice our customers hear and the support they can rely on.”

  What’s in it for you

• 22 days holiday plus bank holidays

• Discretionary annual bonus

• 2x annual salary life cover

• Company pension scheme

• Cycle to work scheme

• Employee Assistance Programme

• Eye-care scheme

• Retail discounts

• Free on-site parking

• Full training and ongoing development

  The Role

• 40 hours per week (Monday to Friday, 8:00am – 5:00pm, with 1 hour unpaid lunch)

• Fully office-based

• Saturday mornings required on a rota basis (3 hours, paid at overtime rate)

• First-line telephone response to customer calls

• Take and process fuel orders for delivery

• Raise and transfer tickets to relevant depots

• Take payments over the phone

• Direct calls to the appropriate departments

• Support with repeat and group orders

• Provide cover and assist with other duties as required

• Regular communication with internal teams

  About You

• Previous customer service experience (essential)

• Inbound telephone experience (desirable)

• Strong administrative and IT skills

• Excellent communication skills, both verbal and written

• Highly organised with the ability to prioritise effectively

• Awareness of data protection principles

• Able to work under pressure and manage own workload

• Keen to learn and progress within the role

If you’re enthusiastic, customer-focused, and ready to take on a varied role, we’d love to hear from you.

Apply today to become a Customer Service Advisor.

Are you looking for a new career in sales and customer service?

Do you have the drive and ambition our client is looking for to join this award winning sales and marketing organisation; they are looking to enhance their sales and customer service team with independent individuals who are capable of seeking and developing new opportunities within the sales and marketing industry.

Within this opportunity you will be working alongside the best sales and customer service specialists in the country whilst promoting an exciting client portfolio. You will be representing iconic brands and playing a very important role in ongoing business success while developing your skills in events environments. This opportunity provides great opportunity for progression whilst also offering uncapped financial incentives.

Successful candidates will be well-presented, self-starters who are capable of demonstrating a desire to succeed in a sales and customer service environment.

Successful candidates will:

Have strong communication skills and customer service skills

Be self-motivated

Have a tenacious approach to personal development

Possess a competitive sales mentality

Have an entrepreneurial mind-set

Sales and Customer Service advisors will:

Approach new and potential customers on behalf of their clients

Keep up to date with relevant client product information

Understand customer trends and market traits

Provide excellent Customer Service in a professional manner

Complete Sales and relevant paperwork to a high standard

Set individual sales targets and goals to achieve

No experience is necessary although our client welcomes candidates with any previous experience in the following areas: customer service, sales representative, marketing supervisor, sales executive, direct sales, field sales, marketing executive, retail, service supervisor, call centre, call centre inbound, marketing representative, manager, bar manager, hospitality, receptionist, warehouse, marketing assistant, front of house, direct marketing, sales assistant, and any other customer service or sales role. No previous sales and customer service experience is required but are an advantage for this self employed, brand awareness fee plus commission only plus incentives role as their established coaching system and driven team are ready to coach you in all aspects of their business through their daily coaching syllabus, 'Cycle of Development'.

Apply now.

* Please note, by applying to this advert you acknowledge our privacy policy applies and give consent for Inc Recruitment to share the data you provide with our client so that they may contact you regarding the role or any other role they deem you suitable for. For more information, please see our website before applying

The Recruitment Group is hiring!

We're on the lookout for a Customer Services Coordinator  to join our client who are a growing company in the exciting renewable heating sector based in Carterton

What are we the company looking for:

Our client are looking for a Customer Services Coordinator to join their amazing Technical Support team at their head office in West Oxfordshire.

Don't be put off if you don't have much (or any) experience with heat pumps - you'll be provided with all the training you need. If you are the type of person who likes speaking with customers, diagnosing problems and has an interest in new and innovative technologies, then we would love to receive your application

Duties (are not limited too):

• As a member of the Technical Support team, you are responsible for providing a number of services to our clients. This includes answering inbound calls from customers, organising call backs with our technical support engineers and booking in engineer visits.
• Whilst you will carry out a lot of your work on your own, you will be part of the technical team, which includes a team of excellent engineers as well as office-based technical support team.

About You:

• Have experience with call handling and aren’t afraid to have a conversation with our customers. Many of our customers have been with us for years, and we like to make sure they get the personal touch when they speak to us.
• Are able to manage their time and be self-motivated. This is so important, as our customers are busy people who rely on us and expect great customer service
• Enjoy solving challenging technical problems, by deploying logical problem solving methods
• Are happy being in the office. This is an office based role.
• Are comfortable and confident working with a computer.
• Take satisfaction from finishing the job and doing it accurately and completely
• Are dynamic, able to manage their time and be self-motivated.

Working Hours:

The job is an office job. Office hours are 8.30am – 5.00pm. The type of work you'll be carrying out will be largely computer based, so you’ll need to be comfortable and confident working with a computer.

Salary: Salary: £24,000 - £25,000 per year

For more information and to apply, get in touch with Roxie at our Oxford branch on (phone number removed) or click 'Apply Now' to submit your application.

We wish you the best of luck in your job search!

If you would like to know how we will store and process your data, please visit (url removed) to read our GDPR Data Protection Statement.

Customer Service Advisor
Fixed Term Contract - Maternity Cover
Office-Based Role
Gloucester GL4 0EB
£13.53 per hour
Day Shifts, Monday-Friday

Are you experienced in delivering exceptional customer service and confident in liaising with customers? If so, read on; this opportunity could be the perfect fit for you.


The Customer Service Advisor will be a key part of a growing team, providing front-line support within the UK Sales and Service Organisation. The successful candidate will assist customers across multiple channels, ensuring exceptional service is consistently delivered.

Key Responsibilities & Tasks: Customer Service Advisor:

• Handle customer service duties via telephone and email
• Process sales orders, returns, and credits
• Manage order and credit processing
• Handle enquiries related to: Deliveries, Orders, Discounts, Part numbers, Pricing, Product specifications, Complaints.
• Liaise with warehouse and transport teams to resolve delivery and stock issues
• Support Sales Team/Account queries

Required Skills:

• Customer service experience via telephone and email
• Strong customer focus and excellent service skills
• Team player with the ability to work independently
• Computer literate and experienced using CRM software/ MS Office (Excel, Word, Outlook)
• Calm and professional telephone manner
• Effective communication and interpersonal skills
• Commutable to the Gloucester postcode on a daily basis
• Competent using multiple systems
• Proactive approach to problem-solving and business operations

Package

• £13.53 per hour 
• 37.5 hours Monday-Friday 8:30-5pm (1 hour lunch break)
• 12-month fixed-term contract - maternity cover

Interested? To apply for this Customer Service Advisor position, here are your two options:

1. "This is the job for me! When can I start?" - Call now and let’s talk through your experience. Ask for Emma Gimore (phone number removed) between 7.30am - 4.30pm.
2. "I think I'm right for this position, but I'm not sure I have enough to get an interview" - Click "apply now" so I can read your CV and let you know

Precision People is committed to keeping our candidates informed and offer a guaranteed response within 7 days when applying through the application system.
PPDEL

Customer Service Advisor – Join a Growing Fintech Team!

Location: Home-based (UK)

Salary: £24,000 - £26,000 dependent on experience

Benefits – 25 days + Bank Holidays, laptop, phone, flexible working, work from home, supportive team with a positive culture, exciting growing company

Our Client

Our client own and run two leading fintech platforms, widely recognised as best-in-class within the Home Improvements sector. Their mission is to expand into new verticals such as Dentistry and Home Furnishings, becoming the go-to fintech platform across multiple industries.

They partner with some of the UK’s top banks, helping retailers offer finance seamlessly to their customers. Everything they do is powered in-house, giving us agility, quality, and an award-winning customer experience (with a 4.8 star Google rating!).

The role

Our client is looking for an Operations Assistant/Customer Service Advisor to join a growing team and play a vital role in delivering exceptional service to their partners and customers. You’ll be the first point of contact, resolving queries, building relationships, and making sure everything runs smoothly behind the scenes.

This is a fantastic opportunity for someone who thrives in an environment that focuses on proving first-class customer service, enjoys problem-solving, and wants to grow within an ambitious fintech company.

What you’ll do

• Be the first point of contact for partners and customers via email, phone, and IM
• Build and strengthen relationships with our retail partners
• Help partners maximise use of our platform to drive business growth
• Ensure smooth daily payments to retailers in line with SLAs
• Manage retailer onboarding (full training provided)
• Handle complaints with professionalism and care
• Ensure retailers follow processes and procedures
• Support with FCA compliance (training provided)
• Provide ad hoc reporting and insights as needed

What they’re looking for

• A natural relationship builder who enjoys working with people
• Highly organised, able to prioritise, and thrives under pressure
• Strong communication skills – written, verbal, and presentation
• Confident problem-solver with attention to detail
• Resilient, proactive, and able to manage your own workload
• Experience in customer service, operations, or fintech/finance (preferred but not essential)

Why join

• Work from home with a supportive and collaborative team
• Be part of a fast-growing fintech business with exciting expansion plans
• Full training and development opportunities
• Make a real impact in a company where agility and innovation come first

Ready to grow your career in fintech Apply today and be part of our clients' journey to change the way industries offer finance.

Customer Service Advisor – Full Time
Salary: £25,396.80 per annum
Location: The Oil Depot, Spinnaker Road, Hempsted, Gloucester, GL2 5FD

“Be the first voice our customers hear and the support they can rely on.”

  What’s in it for you

• 22 days holiday plus bank holidays

• Discretionary annual bonus

• 2x annual salary life cover

• Company pension scheme

• Cycle to work scheme

• Employee Assistance Programme

• Eye-care scheme

• Retail discounts

• Free on-site parking

• Full training and ongoing development

  The Role

• 40 hours per week (Monday to Friday, 8:00am – 5:00pm, with 1 hour unpaid lunch)

• Fully office-based

• Saturday mornings required on a rota basis (3 hours, paid at overtime rate)

• First-line telephone response to customer calls

• Take and process fuel orders for delivery

• Raise and transfer tickets to relevant depots

• Take payments over the phone

• Direct calls to the appropriate departments

• Support with repeat and group orders

• Provide cover and assist with other duties as required

• Regular communication with internal teams

  About You

• Previous customer service experience (essential)

• Inbound telephone experience (desirable)

• Strong administrative and IT skills

• Excellent communication skills, both verbal and written

• Highly organised with the ability to prioritise effectively

• Awareness of data protection principles

• Able to work under pressure and manage own workload

• Keen to learn and progress within the role

If you’re enthusiastic, customer-focused, and ready to take on a varied role, we’d love to hear from you.

Apply today to become a Customer Service Advisor.

Are you looking for a new career in sales and customer service?

Do you have the drive and ambition our client is looking for to join this award winning sales and marketing organisation; they are looking to enhance their sales and customer service team with independent individuals who are capable of seeking and developing new opportunities within the sales and marketing industry.

Within this opportunity you will be working alongside the best sales and customer service specialists in the country whilst promoting an exciting client portfolio. You will be representing iconic brands and playing a very important role in ongoing business success while developing your skills in events environments. This opportunity provides great opportunity for progression whilst also offering uncapped financial incentives.

Successful candidates will be well-presented, self-starters who are capable of demonstrating a desire to succeed in a sales and customer service environment.

Successful candidates will:

Have strong communication skills and customer service skills

Be self-motivated

Have a tenacious approach to personal development

Possess a competitive sales mentality

Have an entrepreneurial mind-set

Sales and Customer Service advisors will:

Approach new and potential customers on behalf of their clients

Keep up to date with relevant client product information

Understand customer trends and market traits

Provide excellent Customer Service in a professional manner

Complete Sales and relevant paperwork to a high standard

Set individual sales targets and goals to achieve

No experience is necessary although our client welcomes candidates with any previous experience in the following areas: customer service, sales representative, marketing supervisor, sales executive, direct sales, field sales, marketing executive, retail, service supervisor, call centre, call centre inbound, marketing representative, manager, bar manager, hospitality, receptionist, warehouse, marketing assistant, front of house, direct marketing, sales assistant, and any other customer service or sales role. No previous sales and customer service experience is required but are an advantage for this self employed, brand awareness fee plus commission only plus incentives role as their established coaching system and driven team are ready to coach you in all aspects of their business through their daily coaching syllabus, 'Cycle of Development'.

Apply now.

* Please note, by applying to this advert you acknowledge our privacy policy applies and give consent for Inc Recruitment to share the data you provide with our client so that they may contact you regarding the role or any other role they deem you suitable for. For more information, please see our website before applying

**Customer Service Coordinator - Mitcheldean**
At UnitedHealthcare, we're simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and equitable. Ready to make a difference? Join us to start **Caring. Connecting. Growing together.**
**About the Role:**
At UnitedHealth Group and Optum, we want to make healthcare work better for everyone. This depends on hiring the best and brightest. With a thriving ecosystem of investment and innovation, our business in Ireland is constantly growing to support the healthcare needs of the future.
Our teams are at the forefront of building and adapting the latest technologies to propel healthcare forward in a way that better serves everyone. With our hands at work across all aspects of health, we use the most advanced development tools, AI, data science and innovative approaches to make the healthcare system work better for everyone.
**Working Schedule** :
This is a full-time position with standard working hours Monday to Friday with 3 days onsite.
_Careers with Optum offer flexible work arrangements and individuals who live and work in the Republic of Ireland will have the opportunity to split their monthly work hours between our Dublin and telecommuting from a home-based office in a hybrid work model._
**Primary Responsibilities of a Customer Service Coordinator:**
+ Process RFQ's received from Project Clients/Projects/External Clients ensuring all details are correct and information is described and recorded on the quote
+ When a quote has been approved facilitate the processing of the order through to close status, liaising with warehouse, purchasing and accounts as required
+ Liaise with Clients regarding their orders throughout the process
+ Invoice Clients for their orders once complete and received
+ Required to comply with all company procedures and to report any deviations/non-conformances
+ Required to comply with Good Distribution Practices for Medicinal Products and to report any deviations/non-conformances
+ Carry out delegated duties (duties delegated by the Responsible Person) and provide reports as required
+ Complete MAP goals in line with Medekit goals/vision plans, proactively contributing to performance and sales targets
+ To assist with, and deputise for, all responsibilities of the Client Relations Manager in her absence and conduct other operational and logistical duties as required
_You will be rewarded and recognised for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role, as well as providing development for other roles you may be interested in._
**Required Qualifications:**
+ High school completion (or higher) or equivalent experience
+ Demonstrated competency with use of all Microsoft Office Applications and computer and typing skills
**Soft Skills:**
+ Have a strong attention to detail and awareness of the importance of accuracy and following processes
+ Able to work collaboratively across all parts of the organisation and build strong internal relationships
+ Ability to effectively problem-solve
+ Excellent communication skills with a professional presence, friendly demeanour, and excellent customer service skills
**Please note you must currently be eligible to work and remain indefinitely without any restrictions in the country to which you are making an application. Proof will be required to support your application.**
_All telecommuters will be required to adhere to the UnitedHealth Group's Telecommuter Policy._
_At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalised groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission._
_Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, sexual orientation, or any other characteristic protected by law. UnitedHealth Group is a drug-free workplace. © 2023 UnitedHealth Group. All rights reserved._
#RPO #BBMEMEA